Head Of Operations Jobs in Bristol, Bristol City
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a MEAL specialist who is, at heart, a peacebuilder. You’ll deputise for the Regional Director as needed, and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.
As Regional Head of MEAL, your work will go above and beyond reporting to the donor on logframe outputs and outcomes to the donor, as important as those are. With your extensive peacebuilding experience, you’ll work with the team to develop and implement sophisticated metrics for measuring these changes over time. You’ll feed this information back into programme delivery, to ensure programmes remain accountable to the wider population and adapt to the rapidly changing and fragile contexts in which we work.
You’ll also use your flair for writing and your publishing skills to produce more informal news items, telling stories of the impact of our work, and publicising the recommendations that come from dialogues we facilitate. This will help us amplify voices that are often ignored by decision makers, leading to evidence-based policy making.
Role Duties and Responsibilities:
Develop and implement the programme’s monitoring and evaluation systems
Develop and oversee the systems to monitor and evaluate activities and their impact
Evaluate and enhance existing data collection tools used during previous monitoring exercises
Evaluate and enhance existing metrics to measure attitudinal and behavioural change resulting from programme activities.
Design the implementation plan to monitor and evaluate programme delivery.
Contribute to the development of Concordis’ peacebuilding methodology, policy, strategy and monitoring and evaluation.
Responsible for programme monitoring and evaluation
Ensure the programme adapts and evolves to meet the needs identified, remaining accountable to communities affected by conflict.
Monitor against performance indicators to check that the project is delivering as planned. Identify issues and agree action plans to address.
Monitor against the Theory of Change and ensure the programme is achieving the intended impact. If not, identify what needs to change and how to create that change.
Capture learning and identify what worked, what didn’t work and what we’d do differently next time.
Responsible for producing timely internal and external reports
Lead the MEAL team to produce monthly and bi-annual donor reports on all regional programme activities.
Generate clear, professional and visually attractive reports that explain the impact of our work and the recommendations from our dialogues.
Work with the Communications team producing informal news items, telling the story of the impact of our work and publicising the recommendations that come from dialogues facilitated by Concordis.
Create a culture of accountability and learning across the Regional Team
Lead on ensuring staff across the programme understand the role of MEAL in their work and have the skills to operate the required systems and capture the data.
Deliver training and coaching on our approach to MEAL, techniques and tools to the wider team.
Leadership responsibility in the Regional Team
Deputise for the Central African Regional Director in their absence.
As part of the regional Senior Leadership Team oversee the work and staff teams in the regional hubs in CAR, Cameroon, Chad and Sudan.
Concordis works alongside those involved in or affected by armed conflict, helping them find workable solutions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.
We do this by:
- Educating young people with our life-saving cancer awareness talks.
- Engaging young people with our award-winning cancer campaigns.
- Empowering young people affected germ cell cancer, all across the UK.
Our values:
- Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
- Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
- Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.
If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!
Overview:
- Salary: £36,000
- Hours: 35 hours per week, flexible working (evenings and weekends as required)
- Location: Fully remote
- Contract type: Permanent
Staff benefits:
- Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
- Mental Health days (whenever you need them, obvs)
- Flexible working (around you, not us)
- Remote working (we all are)
- Work Laptop (+ whatever else you need to do your job)
- Work Phone (we like a Google Pixel)
- Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
- Employee Perks (Discounts & Exclusive Deals)
Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.
Key responsibilities:
To be responsible for the effective delivery of services in the communities we serve.
- Manage all aspects of operational performance of the services in line with KPI expectations.
- Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
- Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting.
- Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions.
- Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.
To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.
- Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
- Contribute to the development of strategy, business planning and prioritisation activities.
- Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
- Attend and contribute to monthly board meetings.
Person specifications:
- Driven by the desire to help the germ cell cancer community.
- Professional, diplomatic, and able to make objective decisions in complex situations.
- Ability to analyse and translate performance data into operational actions.
- Ability to interpret strategic plans and models to understand their operational impact.
- Highly collaborative and confident to influence across different roles at all levels of the organisation.
- Highly motivated, resilient under pressure and able to flex and prioritise workloads.
Essential qualifications, skills, and experience:
- Strong and effective people leader.
- Experience of leading change initiatives that demonstrate operational impacts.
- Proven track record of successfully managing and flexing budgets with financial accountability.
- Experience of leading successful service delivery functions.
- Excellent communication and interpersonal skills that can be adapted for public and professional audiences.
Desirable qualifications, skills, and experience:
- Experience of working as part of a senior leadership or strategy team.
- Experience in the charity sector.
Please note: the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.
Closing Date: Friday 31st May 2024
We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.
The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.
If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.
The client requests no contact from agencies or media sales.
We are looking for a Head of Resources to join our team.
Emmaus Bristol is a local charity, working to help people out of homelessness. The work we do here changes lives.
This is a new role for Emmaus Bristol. Through our five-year-planning process we identified a new staffing
structure that will allow our charity to thrive and to grow. The Head of Resources is needed so that the core organisation runs smoothly, and policies, processes and systems allow the team to do their jobs efficiently and effectively. This will be crucial as we develop new streams of work, and help more people out of homelessness or into work.
The Head of Resources therefore, will have a key role to play in making Emmaus Bristol an effective charity.
This is a senior leadership role, but as we are a small charity, all roles are somewhat hands-on. You’ll need to be as confident discussing our reserves policy with trustees, as you would be resolving a cash discrepancy with a retail team member, and just as good at strategy as you are at detail.
You will be joining a friendly and enthusiastic team who are passionate about what they do, and you will be making a huge difference to people’s lives.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
Are you a strong financial leader with a passion for the natural environment and the ability to galvanise teams to deliver ambitious goals?
Avon Wildlife Trust is looking for an exceptional individual to become our new Director of Finance and Operations. You will be a finance leader with broad commercial acumen. strong people management skills and the appetite to drive and hold accountability for the Trust’s membership and income growth ambitions.
The Trust has exciting plans to create and restore habitats, enable people to take action for wildlife, and secure more land for nature for wildlife across the West of England.
As Director of Finance and operations, you will be at the heart of our organisation’s success.
You will:
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Lead AWT Group’s financial planning, operations and accounting
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Ensure effective management of the Trust’s people and resources
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Drive development of the Trust’s fundraising and commercial activities
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Work with the CEO and Leadership Team to develop, implement and periodically review the Trust’s strategic and financial plans
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Work closely with all Departments to ensure effective financial and operational processes, support financial planning and inform future decisions.
If this is you, we look forward to hearing from you.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
The For Baby’s Sake Trust seeks to appoint a Deputy Director of Operations. The Deputy Director will work with the Director of Operations to lead programme development and delivery across the Trust. If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a professional qualification in social work, and enjoy leading multidisciplinary teams, you might be the perfect fit for us!
As the Deputy Director, you'll manage Regional Team Managers, ensure the consistent and robust delivery of the For Baby’s Sake programme and other services across all sites, and collaborate with delivery partners. You'll also be key in promoting our work, identifying new partners and delivery sites, and leading the Parent Advisory Group and its related activities.
This is a full-time role, reporting to the Director of Operations. It's a permanent position with a salary of £60,000 and offers the flexibility of working from home, with occasional travel as needed.
Closing date: 11.59pm on Sunday, 16th June 2024.
After we receive your application, we'll send you the link to the equal opportunities monitoring form – this is confidential and voluntary and won't affect the selection process.
Shortlisted candidates will be notified by close of business on Friday 21st June and interviews will be held on 24th and 25th June in a central London location.
For more information about The For Baby’s Sake Trust, visit our website.
Reporting to the Chief Operating Officer and working closely with the Chief Executive, the post-holder will lead on all aspects of development, marketing and fundraising, and people/HR development; maintaining high level relationships with donors and prospective donors and maximising opportunities to secure new sources of income from individuals, companies and charitable trusts, as well as improving our internal comms.
We are looking for someone who has experience working in collaborative environments to meet organisational goals and build and manage relationships. They will demonstrate a willingness to learn and develop in order to surface and establish partnerships, lead funding bids, develop our people, and act as a key representative of the Centre to the outside world.
Time off
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30 days annual leave increasing to 33 days after 3 years’ service (plus public holidays)
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Paid carers’ and compassionate leave
Financial
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Contributory pension scheme – employer contribution 8.5% (employee contribution 2.5%)
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Non-contributory group life assurance scheme (4 x annual salary)
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Enhanced maternity, paternity, shared parental and adoption pay
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Enhanced sick pay scheme (after 6 months’ service)
Wellbeing
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Employee assistance programme through life assurance cover. WeCare: 24/7 online GP, mental health support service, get fit programme and more.
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Flexible working arrangements i.e. part time, compressed hours, working hours etc.
The Centre for Homelessness Impact exists to improve the lives of people experiencing homelessness through better use of data and evidence.
The client requests no contact from agencies or media sales.
Head of Business Development
Role: Head of Business Development
Salary: £54,600 per annum
Location: Wherever you are in the UK! We are more interested in your passion than your postcode!
Hours: Full-time, 37 Hours
Report to: Data and Insight Manager
Closing date: 12th June 2024
Interview date: 21st June 2024
Benefits: The employer will work alongside you during your career with them to maximise your full potential with training and development to help you become the best you!
Join their learning pathway with BSL, they offer paid training and development to further your BSL knowledge.
Being a permanent employee, you will also receive the following:
- 25 days holiday per holiday year plus bank holidays (pro-rata)
- 2 wellbeing days (pro-rata)
- After 3 months auto-enrolled in the NOW pension scheme at prevailing rates
- After successful completion of the probation period (normally 6 months) eligible to join Scottish widows pension employee contributes 5%, employer 6%
- Eye care vouchers
- 5 days paid study leave per year (CPD) (pro-rata)
- Expenses policy which allows payments for items when working away from home
- 2x salary life assurance scheme (death in service)
- Fully funded BSL training
- Generous sick pay policy
- Perkbox (including 25 flexible points every month)
- Refer a friend £200 voucher for both the referee and referrer.
About the Role:
Do you have an interest in social care, mental health or domestic abuse? Do you have strong partnership skills? Do you have experience in leading successful tender bids and proposals?
This is a really exciting time for the organisation as we launch our new Three Year Plan and we are looking for a Head of Business Development to help deliver this. You will have a leading role in the growth of our services. You will engage with internal and external stakeholders to secure high-value income opportunities. You will project manage business projects that are aligned with our Three Year Plan. You will also be developing a pipeline of potential business opportunities.
Come and make a difference in our deaf led, BSL proud organisation!
A high proportion of your work will be performed from home. Our team is spread out across the UK, so we welcome your application – wherever you are based. You will be required to attend meetings and events outside of your home as required.
Whilst our team is remote, we find ways to connect and collaborate through virtual meetings and co-working. You can expect weekly check-in meetings with colleagues, regular in-person team meetings and lots of opportunities to connect with other members of the team through your day-to-day work.
About you:
If you have the passion to make a difference, have the experience outlined below, and are interested in working for this amazing charity then they would be delighted to hear from you:
They are looking for people with:
- Track record in securing six-figure income from government and statutory bodies
- Significant experience in excellent relationship management
- Experience in leading successful proposals and tender bids or grant applications
- Experience in developing and supporting the execution of new ideas for income generation
- Experience in stakeholder engagement – ideally within NHS/Local Authority commissioning and procurement frameworks
- Experience in partnership and collaborative working to develop bids, contracts or proposals
- Effective leader and team player able to work collaboratively to drive results
- Strong project management skills with the ability to prioritise competing demands
- Ability to demonstrate analytical skills for gaining insight into market development and opportunities for innovation
- Ability to produce accurate high-quality written work within often challenging word count limits and bid deadline
They will offer full BSL training.
Well-being is at the heart of everything this charity does! It's not just about their clients, it's about you too! Let’s get you onboard to start your journey!
The Charity positively encourages applications from deaf people, disabled people, people of colour, and people from the LGBTIQA+ community. We will support all applicants along the journey of our recruitment process.
Offers of work are subject to Enhanced DBS checks, Right to Work checks, Satisfactory references, and Medical Health clearance.
Other roles you may have experienced could include Business Development, Head of Business Development, Director of Business Development, Business Development Director, Strategic Business Development, Strategy and Business Development, Head of Sales, Head of Income, Head of Income Generation, Partnerships Manager, Head of Partnership, Director of Partnerships, Income Generation Manager, Income Generation.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Reporting to the Chief Operations Officer, and working with 2 Employability Leads and 3 Volunteer Managers, in this role you will lead on the volunteer strategy and develop a volunteer recruitment and retention plan.
You will design and deliver a safeguarding policy training plan for all staff, as Safeguarding Lead.
You will create a series of employability programmes based on our flagship FareChance model, supporting NEET people. And you will build and work with our volunteer, employability and warehouse teams to ensure they have the skills, support and training needed to manage the volunteeer workforce and deliver the employability programmes across the charity.
You will line manage 3 volunteer managers, based in St Judes and Bedminster in Bristol and in Sisna Park in Plymouth, as well as 2 employability leads based in Bedminster and inner city Bristol, and any future employability staff based din Plymouth.
The client requests no contact from agencies or media sales.
Co-production and Engagement Lead
We have an exciting opportunity to work in a senior management role improving the lives of people with severe learning disabilities and their families, within a small national charity with a reputation for excellence.
The Co-production and Engagement Lead will be leading and delivering a 3-year National Lottery funded project through co-production with a range of stakeholders and be responsible for creating local networks and sharing best practice
Position: Co-production & Engagement Lead
Location: Kent (hybrid or remote working considered)
Hours: Part Time 30 hours per week
Salary: £35k pro rata (depending on experience)
Contract: Fixed Term to 31st March 2027
Benefits: Hybrid working, 25 days plus public holidays, Pension matched 5%
Closing Date: Monday 24th June at 9am. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
First interviews: Wednesday 10th July
The Role
The foundation is a registered charity which exists to improve the quality of life of people (children, young people and adults) with severe learning disabilities whose behaviour challenges and the families who support them.
We are currently looking for a Co-production & Engagement Lead to deliver a 3-year project funded by the National Lottery Community Fund. Working closely with a small friendly staff team, and 3 regional family carers (specifically employed for this project), you will be responsible for developing 3 regional networks across England, sharing best practice locally and nationally, linking with the Challenging Behaviour – National Strategy Group, and ensuring co-production and family carer engagement is promoted and embedded as best practice.
About You
You will have up to date and relevant knowledge and/or experience of children’s and/or adult policy and practices (learning disabilities) across health, education and social care and be fully committed to working in co-production and supporting family carers to fully engage as partners in the process to achieve the best outcomes.
A proven project manager, who thinks strategically and has the ability to work with a range of stakeholders across multiple sites, You will need to be highly organised, skilled at project management, knowledgeable about current policy and practices, and a confident communicator adept at influencing a wide range of stakeholders.
If this sounds like you, we’d love to hear from you!
To fulfil the role, you must have the right to work in the U.K.
About the Organisation
The Challenging Behaviour Foundation was set up in 1997 by Vivien Cooper OBE, the parent of a child with severe learning disabilities who displayed a range of challenging behaviours. At the time, there was no support for families like Viv’s and no adequate provision to support her son – other than almost three hundred miles away!
Crucially, families remain at the heart of our work. It is their experiences that shape everything we do; from the direct support we provide through our family advice service, to the training we deliver for commissioners and providers, through to the rich evidence base we bring from working with families to challenge the system and to “speak truth to power”.
As an equal opportunity employer, the organisation would particularly welcome applications from people with an ethnic minority background or those with a disability, as they are currently underrepresented in the workforce.
This role requires a Basic Disclosure Check.
We politely request no contact from recruitment agencies or media sales
You may also have experience in areas such as Co-Production, Engagement, Co-Production and Engagement, Co-Production Lead, Engagement Lead, Co-Production and Engagement Lead, Engagement Manager, Engagement Officer, Policy, Education, Social Care, Project Manager, Family Engagement Lead, Community Engagement Lead.
Please note NFP People are advertising this role on behalf of our client.
Head of Commercial Services
Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day)
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings)
Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.
For full job description, person specification and details, download the candidate pack.
About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission.
Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.
Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.
You can read our Equity, Diversity and Inclusion statement on our website.
We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.
For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.
The client requests no contact from agencies or media sales.
We are looking for someone to work with a clear strategy and then develop, grow and successfully manage our Youth Advisory (YAG) and Alumni groups, as well as lead the engagement of families / support networks. The ideal candidate is someone who will ensure interns accessing the DFN Project SEARCH model are at the heart of decision making and who will champion their rights and their participation. We are looking for someone who has a strong understanding of advocacy and the rights and entitlements of young adults with special educational needs and disabilities.
We are in our third year of running our YAG and yet to launch our Alumni offer. This role will therefore involve leading the implementation, development, and growth of the membership of both DFN Project SEARCH YAG and Alumni group. This will include planning and facilitating a programme of activities throughout the year for YAG and Alumni members, which we hope will be a mix of in person and online events.
This post holder will also provide ongoing training to YAG, Alumni and parent/carer members and facilitate their participation in our advocacy work. There will also be opportunities to deliver training to our central and partner teams alongside members of these groups
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Business Conservation Advice
Reference: APR20249746
Location: Flexible in UK – Home
Contract: Permanent
Hours: Full Time
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
This is a unique opportunity to lead a highly skilled and committed team of 17 advisers and specialists who together are working in partnership with businesses to deliver real nature positive improvements across the economy. You will lead the development of existing partnerships and programmes, and drive through new ones delivering ambition and impact at scale.
What's the role about?
You will be responsible for the team that enables delivery of the RSPB's strategy and the key aims of conservation impact, nature positive business change and additional income to the society. In particular you will:
- Lead a team of business conservation advisors, who are based across the UK
- Develop the skills and capabilities of the team towards high performance and positive culture
- Be responsible for the quality of RSPB inputs into business conservation partnerships and aligning with RSPB outcomes
- Work across RSPB teams to bring to fruition new and expanded partnerships that are fitted to RSPB’s strategy
- Be responsible for effective stakeholder management that facilitates collaborative external and internal relationships
- Lead the communications, impact reporting and promotion of the team’s work, to raise its profile with key audiences
- Direct the team’s activities and translate RSPB corporate strategy outcomes into work plans, meeting ambition and managing risks
- Work with colleagues in Policy and Advocacy to enhance the evidence base and business case for a nature positive economy
- Oversee the budget so that financial targets for income and expenditure are met
- Report to and liaise with relevant RSPB governance boards as required, overseeing timely reporting
Key skills, knowledge and experience:
- Good understanding of nature conservation and how businesses are engaging on issues of sustainability
- Strong track record of engaging with business partners, maintaining and developing long term relationships
- Experience of leading and developing teams and uniting them to deliver impact
- A strong customer focus and experience of contract management
- Demonstrable experience in developing and implementing business plans
- Strong budget management skills
- Proven experience in meeting ambitious targets and delivering impact at scale
- Excellent communication skills and ability to present, influence and represent the organisation to key audiences
- Extensive stakeholder management experience within a large organisation and externally across sectors
Closing date: 23:59, Fri, 31st May 2024
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Head of Service Delivery and Volunteering
Location: Home based
Salary: £48,800 per annum
Hours: 35
Job Type: Full time
Contract Type: Permanent
Re-engage is positive about old age and committed to reducing loneliness so that older people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness or social isolation.
We’re working to deliver a five-year strategy with growth at its heart and we’re looking for an exceptional person to join our team as Head of Service Delivery and Volunteering, to be a vital part of this exciting phase of our development.
Reporting to the CEO and sitting within the senior management team, you will lead a team that brings older people and volunteers into our organisation. Making full use of technology and building strong relationships with our volunteers, you’ll deliver volunteer-led services that help make life less lonely for thousands of older people each year.
Key responsibilities
Leadership
- Create a high performing team culture that’s ambitious and passionate about Re-engages vision for older people.
- Contribute to the organisation’s strategic direction and play an active role in operational and budget planning for both the charity as a whole and the Service Delivery department.
- Identify opportunities to develop new ways to use technology to improve our systems, develop new services and enhance customer service.
Operational Delivery
- Oversee and manage operations to provide a seamless service to volunteers and older people throughout their time with Re-engage from recruitment to departure.
- Create a culture of continuous improvement, using data and stakeholder feedback to shape our services and the support offered.
- Act as Designated Safeguarding Lead and lead contact for safeguarding for the board of trustees. Ensure that safeguarding is at the heart of our work, implementing robust safeguarding principles and practices.
- Harness technology to create high quality, efficient, consistent, person-centred experiences for older people and volunteers.
- Ensure volunteers receive appropriate, interactive and engaging volunteer training.
- Work with Engagement and Fundraising teams to ensure delivery of commitments to funders, setting appropriate targets for team members.
- Work with the Communications and Impact teams to develop and implement a comprehensive volunteer communication strategy, based on what volunteers want and need from Re-engage to support their volunteering.
- Work with colleagues to ensure the experience of our volunteers and older people is measured and monitored.
About you
Essential
- Experience of developing, supporting and managing volunteer led, sustainable services.
- Passionate about, and experienced in, working across all aspects of volunteer management.
- Understanding of safeguarding vulnerable people with proven competence of managing safeguarding systems and processes, confidentiality, and the implications of GDPR when working with volunteers and older people.
- Strong project management and data analysis capabilities.
- Experienced in working with CRMs, automated systems, Microsoft Teams, SharePoint, and Dynamics or equivalent systems.
- Highly motivated and engaging leader with strong people management skills.
- Energised by change and a commitment to continuous improvement.
- Skilled communicator and an experienced influencer.
- This role will require an enhanced criminal record check.
Desirable
Full driving licence and own car preferred, as this post will require travel across the UK as and when required, and quarterly overnight stays.
How we recruit
Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best. We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
We use the recruitment platform Hireful. The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV. To enable this please ensure your name you use on the application form matches exactly with that on your CV. We also add competency questions to the process which asses your approach to real issues that you would face in this role. Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leaderboard of candidates. Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles.
The closing date is Monday 10 June 2024 at 5pm.
Benefits: Annual leave: 26 days plus bank holidays Remote working Flexible working Health: Bupa cash plan Pension Enhanced family friendly policies
REF-214258
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
This Senior Practice Consultant position will work with our existing Senior Practice Consultant and Practice Operations Manager to steer, guide, and integrate and develop our work to transform the multiagency response to domestic abuse and how children, adults and families are safeguarded focused on the Echo Project development and delivery.
In addition, the role will be supporting the Head and team to establish a framework for disseminating best practice, embedding quality, and learning internally and externally. Enabling statutory and voluntary sectors to work better together to improve the experience and outcomes for children, adults, and families. You will combine comprehensive and innovative practice experience with an entrepreneurial mind-set, focusing on working alongside partners to devise innovative, dynamic, and pragmatic solutions to complex problems.
Location: Bristol/London/Home (with occasional travel across UK)
Benefits Include:
- 34 days’ holiday per year, including public holidays
- Flexible Working (compressed hours)
- Cycle-to-work Scheme
- Eye Care Vouchers
- Pension Scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme (buy up to an additional 5 days)
- Enhanced Family Leave Policies
- Enhanced Sick Pay
- Professional Development Fund
- Individual Learning Budget
- Restorative Practice Training
- Time Off In Lieu.
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on Tuesday 4th June 2024.
SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.
No agencies please.
This post is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world. We are looking for someone who is committed to learning and innovating, who can combine technical knowledge and expertise with locally led approaches.
Reporting to the Head of Programme Funding, you will work across the fundraising team, supporting programme set up and reporting, in line with key funding criteria and SOS Children’s Villages monitoring frameworks. You will work with colleagues in SOS Children’s Villages UK and internationally, building capacity in programme design, monitoring and reporting. This includes working with colleagues in multiple countries, collaborating on best practice MEAL work whilst being guided by local knowledge and expertise.
You will hold oversight of the portfolio of programmes being funded by SOS Children’s Villages UK, ensuring the UK based team have the tools, resources and processes to monitor programmes, in partnership with our international colleagues. You will manage reporting timelines, supporting your colleagues to ensure effective delivery of programme reporting, according to the needs of SOS Children’s Villages UK and external donors. You will provide hands on support for the monitoring, evaluation, learning and reporting of programmes, taking a lead role in the development of frameworks that will ensure effective capture of data enabling excellent reporting.
We are embarking on ambitious work around data analysis and research, and any experience you have in these fields will be highly valuable, and the appetite to explore them is essential.
You will be an active participant in networks, both globally and within the UK, contributing to our organisational knowledge on how to better monitor and analyse key areas such as gender and inclusivity within our programmes.
This is a home-based role, with regular travel within the UK as well as some international travel which you must be able to undertake.
We are looking for someone with comprehensive knowledge of MEAL systems and processes, and with at least four years of experience in a monitoring, evaluation and/or impact assessment role.
For full details and information about how to apply, please view the full job descripton. Please note that any applications that do not include a covering letter that clearly demonstrates your suitability for the role will not be considered.
Informal conversations about the role are welcome.
Please submit your CV and a covering letter that outlines your suitability for this role.
The client requests no contact from agencies or media sales.