Head of supporter engagement jobs
National Programme Coordinator
Salary: £28,000 per annum
Location: London (EC1) with flexible hybrid working
Deadline: 11 September 2025, 17:00
Interview Dates: 25–26 September (online), 2 October (in-person)
Are you highly organised, proactive, and passionate about supporting young people’s development through skills training and competitions?
WorldSkills UK is looking for a National Programme Coordinator to join our Operations team. In this role, you’ll play a vital part in planning and delivering our national skills competitions programme, supporting our mission to embed world-class training standards across the UK.
You’ll coordinate logistics, events, communications and systems that make our programmes run smoothly - from booking venues to working with competition organisers and supporting inclusion projects.
This is an exciting opportunity to be part of a collaborative, purpose-driven team that champions excellence, innovation and inclusion in technical education. If you're detail-focused, solutions-oriented, and ready to make a difference, we want to hear from you.
The client requests no contact from agencies or media sales.
The Danish Refugee Council (DRC), founded in Denmark in 1956, is one the world’s leading non-profit, independent, rights-based refugee organizations. Our vision is to assist communities affected by displacement, protecting them from harm, safeguarding their legal rights, and empowering them towards a better future. Its East Africa and Great Lakes HQ hub provides support to country operations in Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda.
About the job
The Regional Advocacy Advisor within the East Africa and Great Lakes (EAGL) HQ Hub is a member of the Global Advocacy Unit. It seeks to promote DRC as a credible humanitarian and development actor with expertise in displacement and to influence key decision makers and other stakeholders. The role is critical to amplifying and coordinating the advocacy efforts of the country offices supported by the EAGL HQ Hub and provides strategic advocacy and external engagement advice and support to the Hub’s Executive Director.
The role promotes a consistent and cohesive voice on DRC´s key positions and messages with the intention of elevating and amplifying DRC´s evidenced based advocacy and external engagement at the country, regional and global levels. This includes within the UN and other regional and multilateral organizations, among bilateral donors, national and provincial level government representatives, elected officials, and other governmental and non-governmental actors. This role is responsible for leading on the development and implementation of the regional influencing components of DRC’s global influencing strategy and working with country operations to develop country specific advocacy strategies for Burundi, Democratic Republic of Congo, Djibouti, Ethiopia, Kenya, Somalia, South Sudan, Sudan, Tanzania and Uganda. It works closely with the Executive Director of the HQ Hub and country offices to translate programmatic responses into concrete policy recommendations. It also works with the other members of the Global Advocacy Unit; advocacy counterparts in Brussels and Geneva; as well as sector and thematic leads across the organization to develop positions and policy recommendations informed by DRC’s programmatic and thematic work across contexts. This role includes strategic advisory, coordination, internal support, external engagement and influencing elements
Key responsibilities include:
- Lead on the development, coordination and implementation of regional advocacy efforts, in line with the Global Influencing Strategy and in close coordination with advocacy colleagues at headquarters, across the other two HQ hubs and with DRC’s representation offices in Brussels, Geneva and Berlin
- Ensure clear linkages and coherence between country, regional and global strategies, priorities and positions
- Support the advocacy and external engagement priorities of the Executive Director of the HQ Hub
- Identify and seek out regional and global advocacy opportunities on behalf of Country Offices
- Represent DRC at advocacy working groups and relevant INGO Regional Forums and participate in other relevant advocacy coordination discussions
- Draft and otherwise support the creation of high-quality regional and/ or country specific advocacy products and evidence-based recommendations based on DRC’s Country Office programs, analysis and research
- Undertake a key influencer and stakeholder mapping and establish strategic networks and alliances for policy, advocacy and public affairs across the countries within the HQ hub
- Engage Country Directors, Heads of Programs and other senior management including the Executive Director to identify and support on high-level advocacy opportunities which accentuate DRC’s programmatic outcomes and Theory of Change.
- Monitor relevant policy developments and make recommendations on how DRC should prepare and react as relevant and necessary
- Lead on the development of tailored meeting briefing notes and talking points ahead of high-level field visits
- Support and mentor country office advocacy colleagues and provide technical guidance on developing DRC specific advocacy messages which align with global positions and reflect the needs of local communities
About you
To be successful in this role we expect you to be an senior advocacy professional with significant experience developing and implementing evidence-based advocacy strategies in East Africa an the Great Lakes.
You have excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities. You have strong advisory, coordination, teamwork, and collaboration skills and well-established contacts among decision makers, UN and other stakeholders across East Africa and the Great Lakes.
Moreover, we also expect the following:
Required:
- Senior expert position (minimum of 8 years’ experience) in similar or complementary roles with a country or regional focus in East Africa or the Great Lakes regions.
- Proven ability to advocate on multiple complex contexts at once
- Demonstrated commitment to addressing the root causes of forced displacement, responding to emergencies, and/or ensuring access to protection and durable solutions for displaced populations.
- Experience in influencing, representation, and external engagement towards different decision makers and stakeholders
- Demonstrated experience in developing concrete and evidence-based policy recommendations responding to complex humanitarian crises and/or post-conflict situations and which are tailored to decision makers and stakeholders.
- Ability to present arguments in a structured, compelling, and articulated manner.
- Demonstrated ability to leverage global events and processes for influence and visibility
- Excellent planning and coordination skills, with the ability to organize a substantial workload comprised of complex, diverse tasks and responsibilities
- Strong advisory, coordination, teamwork, and collaboration skills.
- Experience at building and managing relationships with key external and internal stakeholders
- Strong understanding of the political and humanitarian context in East Africa and the Great Lakes
Desirable:
- Familiar with the work of civil society, non-governmental organizations, the United Nations, the African Union, institutional donors, and/or political structures
- Knowledge of human rights, refugee rights, international humanitarian law, rights-based programming, and protection principles.
- Previous experience in representing NGOs or UN agencies in formal settings.
- Experience in a similar or complementary humanitarian advocacy role with a country, regional, global, or thematic focus.
WE OFFER
Contract length: 12 months
Band: F-1 non-management
Work location: Nairobi, Kenya
Designation of Duty Station: Unaccompanied
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national/expat contracts dependent on the selected candidate, please refer to our website for more details drc.ngo.
APPLICATION PROCESS
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English. Applications sent by email will not be considered.
Closing date for applications: 12th September 2025
Danish Refugee Council is an equal opportunity employer. We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment regardless of personal characteristics or attributes.
Further information:
For further information about the Danish Refugee Council, please consult our website drc.ngo.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic, innovative role working on a new joint venture with Advance and the NHS? Then this could be the career choice for you!
We are looking for a Domestic Abuse Advisor & Trainer
Salary: £26,000 - £32,000 pro rata
Location: Across Brent Community Hubs and Advance Head Office
Hours: 17.5 Hours per week
Contract: Fixed Term – 12 months from start date
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The postholder will support the delivery of a specialist domestic abuse (DA) project in partnership with Central London Community Healthcare NHS Trust (CLCH) in the London borough of Brent. The role aims to raise awareness and promote best practice in responding to domestic abuse across CLCH staff, improving support for patients impacted by domestic abuse. This will involve delivering training, workshops, and guidance to health professionals, providing consultancy on embedding DA response pathways, and helping CLCH navigate referrals to local domestic abuse support agencies. The role combines professional training, advocacy, and systems change to strengthen the health sector’s response to domestic abuse. The postholder will work across the Brent borough, attending community hubs and co-locating to deliver services when needed.
The postholder may be approached by staff seeking advice or consultation regarding male victims of domestic abuse. While the role’s primary focus remains on supporting women, the postholder will be open to supporting male victims through appropriate signposting and referral guidance. They will also be willing to undertake relevant training (e.g. Respect toolkit) to ensure inclusive and informed responses. Training will be provided.
A car may be desirable for this role, though not essential
About You:
To be successful as the Domestic Abuse Advisor & Trainer you will need the below experience and skills:
- A thorough understanding of the dynamics of domestic violence (physical, emotional and sexual violence, so-called ‘honour-based violence’, forced marriage, stalking and harassment) and its impact on women, children, families and communities.
- Experience in designing, delivering, and promoting engaging training and learning sessions on domestic abuse, tailored to professionals and stakeholders across a variety of settings.
- Experience of partnership working and of maintaining excellent working relationships with a range of stakeholders as well as experience of working within in multi-agency environment.
- Ability to provide consultancy and guidance to multidisciplinary teams on domestic abuse-related issues, offering informed advice and support.
- Excellent communication skills (listening, verbal, and written), with the ability to effectively collaborate with diverse professionals and stakeholders.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
Interviews will take place on a rolling basis
What we can offer you - Employee Benefits:
An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
Additional days off to celebrate International Women’s Day, and for religious observance and moving home
Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
Pension scheme
Enhanced maternity/adoption provision
Access to our Employee Assistance Programme
Employee eye-care scheme
Clinical supervision for front line staff and first line management roles
Refer a Friend Scheme - £250 for each referral who passes probation
Organisation wide away days
Thorough induction and training
Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing
The client requests no contact from agencies or media sales.
Policy and External Affairs Manager
Location: Any CHAS site - hybrid with base in Edinburgh, Stepps (Glasgow), Robin House in Balloch or Rachel House in Kinross
Salary Band: £45,900 - £51,000 per annum, pro rata
Contract Type: Permanent, Full Time, 35 hours per week
Closing Date: 05/09/2025 23:59
Are you a strategic communicator with a passion for policy and public affairs? Do you want to make a real difference in the lives of children and families across Scotland?
Children’s Hospices Across Scotland (CHAS) is seeking a dynamic and experienced Policy and External Affairs Manager to lead our national profile, strengthen our reputation, and drive forward our mission as leaders in children’s palliative care.
Purpose: You will play a pivotal role in strengthening CHAS’ national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. You will be responsible for managing all external affairs, with a focus on strategic communications aligned with CHAS’ mission and objectives. You will also oversee crisis communications, ensuring the organisation responds effectively and maintains public trust in challenging situations.
About You
To be successful in this role, you will have skill and experience in all of the following areas:
- Policy development and influencing at devolved and national government level.
- Public affairs and stakeholder management
- Managing strategic partnerships
- Corporate communications
- Line management
- Crisis Communications management
You’ll also hold a driving licence and have access to transport.
It would be great in addition to the skills and experience above if you demonstrated your experience in the following areas:
- Expert advice to senior colleagues
- Horizon scanning
- Media relations
- Project management
About CHAS
At CHAS, we support families during the toughest of times offering unwavering care to children and families in the face of death. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying. We know decisions from government, local councils and NHS boards have significant impact on the families we support and our policy and external affairs delivery is focused on ensuring CHAS offers its voice and influence where it is needed most.
The Policy and External Affairs Manager is a key role in the Marketing and Communications team and reports into the Head of Marketing and Communications. This team manages marketing, fundraising communications, external affairs, policy development, public affairs and internal communications. CHAS Marketing and communications team sits within the Income Generation and Engagement directorate led by the director of Income Generation and Engagement.
This pivotal role will support CHAS to strengthen our national presence, growing trust and credibility, and positioning CHAS as a thought leader in children's palliative care. Working across the charity this role is responsible for managing policy, public affairs, external affairs and managing communications with internal and external stakeholders including support for crisis management.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home and onsite in Edinburgh and Glasgow. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you
- Development Opportunities: exposure to professional development.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further Information and How to Apply
If this sounds like you, we would love you to apply! Click apply and you will be taken to our website where you can answer a couple of questions and upload your CV or complete our full application form.
To arrange an informal chat about the position, please contact Emma Whitfield, Head of Marketing and Communications at Emma Whitfield.
Further information about the role and benefits of working for CHAS can be found in the attached documents.
Provision Interview date 16 September
This role will require travel across our sites in Scotland, not all of which are accessible by public transport therefore a full driving licence and access to a car, or an equivalent means of travel, would be required.
This post is subject to a Disclosure Scotland Protection of Vulnerable Groups (PVG)
Senior Stewardship Manager for Mighty Hikes
1 year fixed-term contract (career break cover)
34.5 hours per week
Location: Hybrid between home and our London, Shipley or Glasgow office
Salary: £42,800 – £47,800 per annum
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.
Each year we recruit thousands of people to take part in the Macmillan Mighty Hikes, a sector-leading series of hiking events across the UK that have raised over £70m for people living with cancer.
We’re looking for an experienced and results-driven stewardship manager with excellent project management skills to oversee the delivery and development of our multi-channel stewardship campaign, registration platform and website for the 2026 series.
Do you enjoy working with multiple stakeholders to progress new initiatives? Are you committed to driving value and optimising performance? Do you like analysing data and insights to find answers? If you answered yes to any of these, this could be the role for you!
About the role
This role is responsible for leading our Programme Manager and Officer to plan, build and optimise our multi-channel stewardship journey – covering email, outbound calling, SMS and direct mail. You will also work in close collaboration with our Product and Digital teams to manage and develop our website and registration platform.
A typical week in this role might involve:
- Overseeing the delivery of project plan tasks across different stakeholders, to make sure everyone is meeting set KPIs and working to deadline
- Managing our relationship with our registration platform provider, using data and insight to identify improvement
- Working with creative agencies to brief and produce assets, using audience insights, that will inspire people to fundraise for their Mighty Hike
- Managing expenditure budgets to ensure spend is tracking accurately against different suppliers
- Using JustGiving data to report on fundraising performance and identify opportunities to drive growth and test new activations
- Leading on meetings with internal and external stakeholders to present the Mighty Hikes and inspire high levels of engagement and support
This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu.
All candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.
About you
We are looking for an experienced stewardship manager with a passion for project management, strong account management skills and understanding of digital optimisation.
- Stewardship skills: experience delivering multi-channel stewardship campaigns with personalisation based on customer segments
- Digital skills: experience with website management and a strong understanding of digital optimisation and SEO
- Financial skills: proven track-record of hitting financial targets and managing expenditure budgets
- Results-focussed: ability to analyse data to report on performance and make decisions for optimisation
- Project management and leadership: experience in leading individuals or teams to deliver a project, setting clear goals and delegating tasks effectively
- Communication: an ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
- Relationship management: an ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects
Please note, the internal job title for this role is Senior Challenge Events Programme Manager.
About our benefits
- 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
- Pension matched up to 7.5%
- 120+ learning and development offers, with access to external professional qualifications
- Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
- Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more
Recruitment Process
Application deadline: Thursday 4 September 2025 at 23:59.
1st interviews w/c 15 September 2025.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.
So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team for advice and reasonable adjustments.
We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.
At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer.



The client requests no contact from agencies or media sales.
Prospectus are thrilled to be supporting our client in their search for a Regular and Legacy Giving Manager. This university generates and inspires the creativity the world needs for a better future, and since 1842 their colleges have been defining creative education and they are the home to a diverse body of almost 23,000 students from 130 countries.
This is a permanent, full-time role paying a salary of £43,762 to £52,246 per annum. The postholder will be working in a hybrid model from their offices in High Holborn, London.
Working with the Head of Alumni Relations and Director of Development, the postholder will design and implement a Regular and Legacy Giving strategy that aligns with the university's philanthropic and engagement objectives. You will develop and establish best practices for regular and legacy giving, ensuring a sustainable, data-driven approach to alumni and supporter fundraising.
The successful candidate will have proven experience of fundraising and regular giving within a higher education or non-profit environment. They are looking for someone with strong understanding of donor engagement strategies and fundraising techniques, including direct mail, email, and digital fundraising.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Ariha Semontee at Prospectus.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. Please in the first instance share an up-to-date CV with us and should your experience be suitable, we will look to arrange for a call and/or meeting to brief you on the role. You will then have all the information you need to finalise your formal application. We are looking forward to connecting with you soon.
Third Solutions is proud to be partnering with a dynamic and growing national health and research charity in the search for a passionate and skilled Legacy and Individual Giving Lead. This is a pivotal role that will drive essential income to support world-leading research, life-saving advocacy, and compassionate, person-centred care.
As the Legacy and Individual Giving Lead, you will drive the charity's legacy marketing programme, from strategic development to execution. You'll lead campaigns to recruit and retain legacy supporters, creating compelling content across digital (web, email, and social) and traditional (print and advertising) platforms. Your work will strengthen donor engagement and maximise legacy and individual giving income.
This is a hybrid role, split between their Buckinghamshire office and home working.
Responsibilities:
* In collaboration with the Individual Giving and Philanthropy Manager, you will develop and evolve the Legacy Marketing Programme.
* Optimise and drive supporter journeys to increase propensity to give and drive loyalty and consideration among prospects.
* Execute and evaluate multi-channel legacy and in memory fundraising campaigns, across direct mail, email, and social media and fundraising platforms, to maximise giving.
* Create inspiring reports and updates for funders that demonstrate the impact of their support and demonstrate first class stewardship.
Skills/Experience Required:
* Have worked in a charity legacy marketing and individual giving fundraising team.
* Strong understanding of end-to-end fundraising supporter journeys, including legacy and individual giving: in particular regular giving and/or membership.
* Experience of acquiring, converting and stewarding existing and new supporters through to legacy (acquisition and retention).
* Up to date, working knowledge of legacy platforms and latest initiatives.
The Candidate
Experience in legacy fundraising and marketing, with multi-channel campaign delivery.
A passion for providing excellent supporter stewardship, donor care and enjoys writing compelling content.
Ideally an interest in growing into a manager as the team and income develops.
What they offer
27 days annual leave + bank holidays, with the ability to buy and sell annual leave
Access to shopping discounts and cashback with thousands of retailers
Free on-site parking and onsite café
Group Pension
Life Assurance (2x your annual salary)
IMPORTANT NOTE:
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future. We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.ill
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
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Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
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Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
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Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
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Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
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Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
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Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
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Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
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Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
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Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
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Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
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Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
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Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
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Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
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Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
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Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
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Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
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Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
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Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
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Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Warwickshire and Solihull Community and Voluntary Action (CAVA) is recruiting a Warwickshire VCFSE Community Integrator Programme Officer
Salary: £32,000 per annum pro rata
Hours: 21 hours per week
Duration: Fixed term contract for 24 months
Location: Hybrid working and flexible working hours
Do you have a passion and commitment for ensuring the VCFSE across Warwickshire are engaged in partnerships. Could you be our new programme officer?
We are seeking a community-minded individual to facilitate VCFSE alignment to the three Warwickshire Place areas: South (Stratford and Warwick Districts), Rugby and North (Nuneaton, Bedworth and North Warwickshire). This will include engagement with partners from health, social care and local government to support a new approach of working, which will see the delivery of services at a neighbourhood level.
To apply for this role, you are required to hold a driving licence and have use of a car for work purposes.
If you think you fit the brief for this exciting role, download the application pack from below. No CVs.
Closing date: Friday 5th September 2025 at 9am.
Interview date: Monday 22nd September 2025
CAVA is an equal opportunities employer – ‘Putting Equality, Diversity and Inclusion into Practice’
The client requests no contact from agencies or media sales.
Salary: £40,000 - £44,000
Contract: Permanent, Full-time
Location: Hybrid –2 days per week in London office
Closing date: 10am Friday 15 August
Benefits: 33 days annual leave (plus bank holidays), 8% pension contribution, free health cashback plan, family leave policies
We’re working with a fantastic health charity to recruit a Challenge Events Manager to join their ambitious team. Reporting to the Head of Mass Participation, you’ll lead a team of three to develop and deliver a dynamic portfolio of DIY and open challenge events.
In this exciting role, you’ll focus on shaping and executing a strategy for growth in an area with huge potential. You’ll bring a strategic mindset and a keen eye for opportunity, building strong relationships across teams and with external partners, while inspiring your team to deliver exceptional supporter stewardship.
To be successful as the Challenge Events Manager you will need:
- Proven experience delivering successful DIY and open challenge events (or similar portfolio in community or mass participation)
- Strong project and people management skills
- A data-driven approach to marketing and supporter engagement
If you would like to have an informal discussion, please call Heather and quote the reference 2642HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
Job title: Corporate Partnerships Manager
Reports to: Director of Income Generation and External Engagement
Job location: 3 days a week onsite Kingswood, Bristol, BS15 with additional travel to meet with partners as needed
Working hours: 28 - 35 hours per week
Contract: Permanent
Salary: £33,749 - £37,241 Per Annum, Pro Rata
About Jessie May
At Jessie May, we provide specialist nursing care, at home, for children with life-limiting and life-threatening conditions. We support parents, siblings and wider family members in Bristol, South Gloucestershire, North Somerset, Bath and North East Somerset, and Wiltshire.
Through life and death, bereavement, and grief, we are here for families for as long as they need us - support for weeks, months, and years.
With us, seriously ill children can still be children, and their families can make memories to look back on when they need them most.
Our families let Jessie May into their homes, both physically and emotionally, offering expert care and much-needed space for parents and carers to rest, and recharge.
Job Purpose
As Corporate Partnerships Manager, you’ll play a key role in supporting and growing Jessie May’s corporate income. You’ll nurture existing partnerships while developing and managing a robust pipeline of new prospects, in line with our wider fundraising and organisational strategy.
Your work will involve creating tailored stewardship journeys, compelling proposals, and clear impact reports that build strong, lasting relationships and deliver a sustainable income stream.
You’ll identify, build, and secure high-value partnerships across a range of opportunities from strategic partnerships and employee fundraising, to cause related marketing opportunities, events, and Gifts in Kind.
You’ll know how to create mutually beneficial partnerships that meet our corporate partners’ goals while delivering meaningful impact for the children and families we support.
Main Responsibilities
Relationship Management and Stewardship
- Manage a portfolio of corporate partnerships, building strong, strategic relationships and delivering high-level stewardship to encourage ongoing support and long-term sustainability.
- Plan, manage, and deliver corporate cultivation and stewardship events, visits, and meetings with existing supporters and new prospects, while developing a corporate partnerships calendar of activities to enhance and grow relationships
- Identify key senior contacts within each partnership and drive stakeholder engagement, leveraging internal relationships to deepen commitment across all levels of the organisation.
- Ensure all corporate relationships comply with the Fundraising Regulator and internal due diligence requirements, and that all partnership activity aligns with Jessie May’s brand and values.
- Maintain accurate records of corporate support on Donorfy, tracking engagement and financial contributions to inform future strategies and reporting.
Pipeline Development
- Research, identify and cultivate new corporate partnership opportunities through proactive and strategic pipeline management.
- Secure new multi-year corporate and charity of the year partnerships through strong prospect research, tailored proposals, and confident pitching.
- Research, evaluate and develop new corporate fundraising opportunities including strategic partnerships, Charity of the Year partnerships, commercial partnerships, payroll giving, cash or gift in-kind donations, sponsorship and pro-bono opportunities.
- Represent Jessie May at networking and events to promote our work and develop new leads.
Other Responsibilities
- As directed by the Head Fundraising and Communications, deliver regular activity and income reports, and participate in the budgeting and reforecasting of corporate income.
- Represent Jessie May at fundraising events, including weekends and out-of-hours.
- Monitor and evaluate fundraising performance, ensuring all activities align with best practices and compliance standards.
- Be flexible and carry out any other associated duties that may arise, develop, or be assigned.
- Adhere to legal requirements for fundraising and general activities, including GDPR, The Fundraising Code of Practice, and others.
All Employee Responsibilities
Maintain an awareness of and actively follow and promote Jessie May policies, including (but not limited to), Equality and Diversity, Health and Safety, Safeguarding, Date Protection and Confidentiality.
Complete all Jessie May mandatory training, within the required timescales.
The welfare of children and young people with who we support and come into contact with, either directly, or indirectly, is paramount to all staff at Jessie May and it is our responsibility to ensure that best practice is followed and that you adhere to the Jessie May values and Code of Conduct at all times.
To Note
- This is not an exhaustive list of tasks; Jessie May employees will be asked to undertake other ad hoc tasks relevant to the scope and purpose of the role. This job description reflects the present requirements of the post, and as duties and responsibilities change/develop, the job description will be reviewed subject to amendment in consultation with the post-holder.
- Jessie May Culture and Code of Conduct
- The Jessie May team has created a ‘code of conduct’, which outlines the organisational culture. The behaviours that all team members adhere to are that:
- We are caring and compassionate, actively looking out for one another and supporting workloads where we can.
- We support and understand each other’s priorities.
- We are friendly and inclusive of everyone we come into contact with.
- We maintain a professional attitude, fostering a culture of openness and actively encouraging constructive feedback among ourselves.
- We are ambitious and hardworking and celebrate one another’s achievements.
Terms & Conditions and Employee Benefits
Conditions, including but not limited to the following:
- Checks: The appointment is subject to satisfactory references, DBS check and a probationary period of six months.
- Salary: £33,739 - £37,241 depending on experience. Salaries are reviewed annually, at the discretion of the Trustees, where the budget allows, with any increases effective from April.
- Pension: There is a group personal pension scheme that you are entitled to participate in, subject to the rules of the scheme. You will be automatically enrolled into the scheme, however there is the option to opt out. The employer’s contribution is 5 per cent while the employee’s contribution is 4 per cent of the pensionable salary.
- Death in Service Provision (once successfully passed probation)
- Work base: Jessie May office and throughout the Jessie May service area.
- Holiday entitlement: Annual leave is 27 days pro rate, plus bank holidays. Some annual leave is pre-allocated to cover some of the time between Christmas and New Year when the office is closed. This amount increases with service.
- Employee Assistance Programme
- Team Away Days and Social Events
- Free on-site parking (if available)
- Free office refreshments
Closing date: Monday 1st September
Interview date: Wednesday 10th September
Interview location: Jessie May, 35 Old School House, The Kingswood Estate, Britannia Road, Kingswood, Bristol, BS15 8DB.
As part of our commitment to being a Disability Confident Employer, we guarantee an interview to anyone who identifies as disabled (as defined by the Equalities Act 2010) that meets the essential criteria set out in the person specification.
Interested?
If you would like to find out more information about this role, please scroll down to download our job pack. To complete your application, simply click the apply button to be taken to our application form - here you will just need to complete and submit this form, and also send your CV as instructed on the form to the given email address.
No agencies please.
Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.
The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.
Please read the Job Description and Person Specification before applying for the role.
Information about the Job Role
This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with Primary and Secondary aged children and their families, and delivering workshops and one to one support in Croydon based Primary and Secondary Schools, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will have line management responsibility of one staff member within the service, and will include a lead focus in terms of service planning, design and delivery.
Croydon Drop In (CDI) are committed to safeguarding and promoting the welfare of infants, children, young people and vulnerable adults.
Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).
CDI works towards Equality of Opportunity. To maintain the diversity of our team we welcome applications from all sections of the community particularly individuals from Global Majority Heritage.
Location: Albion St
Ref: GLA14069
We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city — and inspire every citizen and visitor to become engaged and active in a city globally renowned for culture and sport.
To help us deliver that vision, we’re looking for a Director of Libraries, Sport & Physical Activity & Communities to join our Senior Leadership Team.
Our teams focus on making a real difference through culture and sport in Glasgow. If you’re excited by the idea of being part of that, this could be the job for you.
Location: Hybrid. Our head office is based in Merchant city with excellent transport links and access to discounted car parking nearby.
What you’ll do
As Director of Libraries, Sport & Physical Activity and Communities, you’ll report directly to the Chief Executive and play a pivotal role in delivering our strategic vision. You'll lead a diverse portfolio of physical and digital services - from Glasgow Club gyms and our citywide Libraries to vital community learning and engagement programmes, and ensure they contribute meaningfully to the mental, physical, and economic wellbeing of Glasgow’s people.
You’ll oversee major strategic projects and transformational change, driving innovation, inclusion, financial sustainability, and service excellence across your portfolio. As a key member of our Senior Leadership Team, you’ll also help shape Glasgow Life’s future direction, strengthen our income base, and lead engagement with strategic partners locally, nationally and internationally.
Your leadership will make a visible and lasting difference through teams that:
· Support our communities
· Help people get active
· Create cultural and learning experiences
· Or work behind the scenes to make it all happen
Who you are
We’re looking for a strategic, inspiring and collaborative leader with a deep understanding of how culture, sport, libraries and community services improve lives.
You’ll bring strong business acumen, a people-focused approach, and a commitment to delivering public value in a complex, high-profile environment. If you can balance social impact with income generation and lead inclusively and authentically, we’d love to hear from you.
We’re looking for:
· A degree (or equivalent) in a relevant discipline, along with evidence of ongoing professional and leadership development
· Senior leadership experience in a large, complex organisation delivering customer-focused services
· Excellent communication and influencing skills, with the ability to manage diverse and high-level stakeholder relationships
· A commercial mindset and excellent financial and budget management skills
· In-depth knowledge of challenges facing the delivery of culture, sport, libraries and community services in both public and commercial contexts
· A proven track record in leading successful organisational change and service redesign
· Strategic thinking and problem-solving abilities, with experience of driving performance and continuous improvement
· Experience working across organisational boundaries, with a solid grasp of political, governance and decision-making frameworks
· An understanding of the wider public and third-sector landscape in Scotland
· A personal and professional commitment to Glasgow Life’s values — demonstrated through inclusive, values-led leadership
Download the Candidate Brochure in the Job Attachments section on MyJobScotland to see the full list of essential and desirable criteria.
What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:
Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!
Pension
Save for later life and join the Local Government Pension Scheme. Your future self will thank you. Our generous employer contribution will help you plan for the future.
Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.
Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.
Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts.
What’s next
To get started, complete our short application form upload your CV and a Supporting Statement via MyJobScotland. Use the Candidate Brochure to shape your CV and Supporting Statement and show how your experience aligns with the job.
Important Dates:
The closing date for this job is 11.59pm on 28 September 2025 . First stage interviews are provisionally scheduled for late October, with final stage early November, in Glasgow.
Who We Are
Our Libraries, Sport and Physical Activity and Communities services are at the heart of life in Glasgow.
From Glasgow Club gyms and Learn to Swim programmes, to Libraries offering digital access and lifelong learning, to community centres creating safe, local spaces — we support people of all ages and backgrounds.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds.
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff.
We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.
We’re excited to hear from you. Let’s shape a great Glasgow life — together.
Closing date is 11.59pm on Sunday 28TH September 2025
Information is available in alternative formats, on request.
We have an exciting and unique opportunity within our highly performing NHS Talking Therapy services for a Continuous Improvement Lead to join our team. We have been delivering NHS Talking Therapy services for over 15 years and we pride ourselves not only on our performance, but also on the person-centred, values-based approach we bring to how the services are delivered.
We are looking for someone innovative, creative and courageous in their approach, keen to work with services to drive new ways of working and to introduce initiatives that benefit our clients, our workforce and the services as a whole. You will work alongside our Head of Mental Health Service Delivery and Senior Clinical Lead to provide support around driving service developments, as well as providing challenges which support the team to continually drive to improve. You will proactively identify opportunities for innovation, you will design, develop and deliver improvement and innovation project plans in collaboration with the senior leadership team for the services, and build strong relationships with internal teams and external stakeholders. This is a role for someone who thinks strategically and is motivated by creating positive organisational change. You will hold strong values around client engagement and creating positive client experiences whilst maintaining high clinical and governance standards.
Essential skills:
- Have a ONC/NVQ level 3 or equivalent
- Evidence of further formal management study and/or qualification or commitment to study overcoming 18 months
- A proven track record of leading Talking Therapy services (or similar)
- Experience and evidence of working effectively at a management level in a complex, multi disciplinary organisation
- A track record of successfully working in joint ventures and partnerships
- Experience of managing a budget
- A proven track record of creating and maintaining a strong performance management culture
- Ability to lead change within a local service area
- Ability to interpret evidence and analyse problems to create viable sustainable solutions
- Strong communication skills both written and verbal
- IT competent including digital media
- Ability to work flexible and unsocial hours as required
The client requests no contact from agencies or media sales.
You will support the team with the delivery of a wide range of challenge events including March in March, the D-Day 44 Challenge, Race to Remember, the London Marathon and many other third party runs and challenges. We have big aspirations and are looking for a fantastic assistant to help us to achieve them!
You will play a key role in supporting the success of our challenge events fundraising programme by coordinating the day-to-day activities of the challenges team. Acting as the first point of contact for our many challenge event supporters, you will provide friendly and efficient support, ensuring every interaction is a positive one. Your responsibilities will include responding to enquiries, manging our DIY fundraising programme, acknowledging donations, and assisting with administrative tasks across the team. Whether by phone, email, or in person on event days, you will help deliver an exceptional experience to everyone taking part.
About us:
Combat Stress is the UK's leading mental health charity for veterans. For over a century we've been helping former servicemen and women deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
This role will be subject to a DBS check.
KEY RESPONSIBILITIES
Administrative Support
- To be the first point of contact for challenge event supporters - ensuring that they receive responses within agreed timeframes, and always in a warm, friendly, and supportive manner.
- To work with the team to ensure systems and processes run efficiently, and update these where necessary.
- Assist with the administration, preparation and implementation of challenge events to include updating the events on the Combat Stress website.
- Maintaining the fundraising database, Raiser's Edge, ensure all supporter information is accurate and up to date.
- Ensure fundraising stewardship strategy and GDPR guidelines are adhered to.
- Maintaining accurate financial records, including coding expenditure and filing invoices.
- Respond to and co-ordinate requests for fundraising literature, merchandise and the distribution of promotional materials.
- Help manage our on-line fundraising platform Fundraisin and other fundraising platforms including JustGiving, Enthuse etc.
- Working with the wider Challenges and Community team, co-ordinate and create our Challenge eNews, providing suitable fundraiser stories for this and our social media.
Relationship Management, Development and Stewardship
- Develop strong working relationships internally to ensure the portfolio is delivered efficiently, particularly with the Community, Corporate, Database, Digital and Communications teams
- Assist with marketing, recruitment and organisation of all challenge events, and stewardship of challenge event participants on their supporter journey.
- Manage our DIY fundraising programme, making sure supporters' personal stories are recognised and they receive the best possible experience to encourage long-term engagement.
- Represent Combat Stress at meetings, events and presentations outside normal office hours (evenings and weekends) as required. You will be given time off in lieu of these hours.
- Undertake any ad hoc duties of a compatible nature as may be required from time to time by the Head of Challenge and Community Events.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
In addition, we offer the following benefits:
27 days annual leave plus bank holidays (pro rata)
- Competitive stakeholder pension scheme - contributions matched up to 11%
- Discount shopping vouchers
- Access to the Employee Assistance Programme
- Flexible working
- Access to Blue Light Card scheme
- Death in Service Scheme
How to apply:
To apply, please send a copy of your CV and a covering letter
For further information about the role, please contact Alexa Dizon, Challenge Events Manager -
Please note, you MUST have the right to work in the UK to apply for our vacancies and work at Combat Stress.
Closing date: 4 September 2025
Interview date: Interviews will be held on an ongoing basis
Please note, we reserve the right to close this advert early, should we receive a sufficient amount of applicants.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues



