Human resources jobs

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

We’re excited to be creating a new Head of People role to support the next phase of our charity’s development. The role provides strategic leadership, expert input and operational oversight of CoppaFeel!’s people, culture and employment practices, aligned with organisational strategy, values and governance.

Blending strategic leadership with hands-on delivery, the role operates with professional autonomy within the People remit and works in close partnership with the Director of Operations, who retains overall accountability. You will support senior leaders, strengthen organisational culture and ensure people practices are consistent, inclusive and effective as the organisation evolves.

This role sits within the Operations Department, reports into the Director of Operations and line manages the HR Manager. This is a hybrid role, with two days per week in our London office. The role is full-time but will consider part-time.

Duties and Responsibilities 

The responsibilities below set out the primary scope of the role, but are not an exhaustive list. The successful candidate will have the flexibility to shape future needs, build capacity and respond to organisational growth. 

• Develop, implement and deliver CoppaFeel!’s People Strategy to support organisational priorities, providing expert input into strategic decision making and organisational planning.
• Lead strategic workforce planning including succession planning  to identify and plan for  the charity’s future .
• Establish, monitor and report on key people metrics and performance indicators, using data and insight to evaluate effectiveness, inform continuous improvement and support evidence based decision making for the Leadership team,  SMT and , where appropriate, Trustees.
• Define, monitor and be accountable for the effectiveness of all people related functions, including recruitment and inclusion, retention, engagement, leadership capability and overall employee experience.
• Act as a trusted adviser to the Senior Leadership Team and senior managers, providing expert guidance and organisational insight informed by feedback from across the organisation.
• Fulfill the responsibilities of a Head of Department, including accountability for delivery and outcomes, role modelling CoppaFeel!’s leadership behaviours and contributing to effective organisational decision making.
• Act as senior lead for complex employee relations issues and provide expert guidance on best practice.
• Develop and coach managers and leaders across the organisation to embed a culture of high performance and accountability. 
• Ensure HR practices are consistent, equitable and legally compliant.
• Maintain, develop , implement and communicate People Policies, processes and systems,  ensuring clarity and accessibility for all staff.
• Ensure compliance with UK employment law, GDPR and safeguarding requirements.
• Support the Director of Operations in managing people related risk, and reporting, contributing to SMT, CEO and Trustee level oversight as required.
• Promote and embed diversity and inclusion across policies, employee relations, recruitment , culture, and staff experience..
• Line manage and support the HR Manager, fostering their continued development. 
• Oversee the pay and grading framework, ensuring fairness, consistency and role clarity.
• Champion and embed CoppaFeel!’s values in all people-related decisions across the organisation. 
• Undertake any other reasonable duties or responsibilities as required by the Charity.

Skills, Experience and Qualifications 

Essential

• CIPD Level 5 minimum (Level 7 desirable).
• Significant HR generalist experience at senior advisory or lead level.
• Experience designing and implementing HR policies, frameworks and people processes.
• Experience leading EDI, culture or wellbeing initiatives.
• Strong understanding of UK employment law and GDPR.
• Confident communicator with the ability to build trusted relationships across all levels.
• Experience supporting managers through complex ER matters. 
• Ability to translate strategy into practical, people-focused solutions. 

Desirable

• Charity sector experience or experience working in a mission driven organisation.
• Coaching or leadership development experience.
• Experience in a small organisation or growing charity.
• Experience supporting organisational change or expansion.
• Experience using people data, metrics or HR systems to support decision making. 

Application information

Applications will close on Monday 2nd March 2026 with the aim to commence first interviews on W/C 9th March 2026.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme
• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.
• Access to Self Space training and 1:1 therapy
• Core working hours of 10am to 4pm
• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We are a Disability Confident Employer and we commit to offering an interview for all applicants with disabilities who meet our required criteria for the role. If you have any accessibility requirements or need any adjustments for the interview process please get in touch.

We are looking for someone who is known for their attention to detail, and who is willing to pick up a wide range of financial and HR administrative tasks. Are you someone with qualifications demonstrating excellent numeracy and communication skills and have experience of using these in an office environment? If so, you could become a vital part of our work, keeping us running smoothly and efficiently, allowing us to best churches and Christian charities. We are a remote-first organisation, and therefore we can be flexible about your working hours and location. 

Reports to: Operations Director (Head of Delivery) 
Contract: Part-time (0.5 FTE) 

Role Purpose 

As Payroll Lead, you will manage HOST’s global payroll operations — ensuring that all staff, contractors, and hosted partners are paid accurately, compliantly, and on time. 

You will bring structure, care, and precision to one of HOST’s most essential services: ensuring the people driving climate and social action receive the financial stability they need to do their best work. 

This role supports both internal HOST staff and hosted partners, liaising across HR, Finance, and Community Support to deliver secure, compliant, and efficient payroll management. You will also help develop new systems and processes as HOST expands internationally, ensuring our operations remain smooth, transparent, and aligned with local legislation. 

Core Responsibilities 

1. Payroll Management 

• Manage all aspects of monthly payroll for UK and international employees, contractors, and hosted partner staff. 

• Prepare and process payroll changes (new hires, terminations, pay adjustments) in line with internal procedures. 

• Ensure timely submission of payroll information to Finance and external providers. 

• Reconcile payroll each month, identifying and resolving any discrepancies. 
   

• Reporting cadence: Monthly payroll cycle; quarterly summary to Operations Director. 

2. Compliance and Record-Keeping 

• Ensure full compliance with UK employment law, tax regulations, and international payroll requirements in collaboration with external providers. 

• Maintain accurate and confidential employee and contractor records. 

• Support statutory reporting, including PAYE, HMRC, and pension submissions. 

• Liaise with HOST’s Finance Team on audits and compliance reviews. 
  Reporting cadence: Monthly compliance report; annual payroll compliance review. 

3. System Management and Improvement 

• Maintain and improve digital payroll systems, ensuring data accuracy and secure integration with Finance and HR tools. 

• Support the development of HOSTHub payroll features and automation processes with the Tech Team. 

• Identify opportunities to simplify workflows and strengthen reporting. 
  Reporting cadence: Quarterly system and process improvement review. 

4. Contractor and International Payroll Support 

• Coordinate with the Community Support and Finance Teams to process international contractor payments, ensuring correct deductions and documentation. 

• Liaise with local payroll providers and Employer of Record (EoR) partners to ensure compliance in each jurisdiction. 

• Track and report on cross-border payroll performance and issue resolution. 
  Reporting cadence: Monthly report; immediate escalation of compliance concerns. 

5. HR and Staff Support 

• Serve as the primary point of contact for payroll queries from staff and contractors, providing clear and timely responses. 

• Collaborate with the HR & Operations teams to ensure policies and processes reflect payroll updates and legislation. 

• Support onboarding and offboarding processes for staff and contractors. 
  Reporting cadence: Ongoing; monthly summary of staff queries and resolutions. 

6. Risk and Confidentiality 

• Identify potential payroll or compliance risks, escalating concerns to the Operations Director and Finance Manager. 

• Ensure all payroll data and personal information are handled securely, in line with GDPR and HOST’s data protection policies. 
  Reporting cadence: Ongoing; quarterly inclusion in organisational risk report. 

Key Relationships 

Internal: Operations Director, Finance Manager, Accountant, Community Support Leads, HR & Payroll External Specialist, and Legal Lead. 
External: Payroll providers, Employer of Record partners, and hosted partner representatives. 

Performance Indicators 

• 100% accuracy in payroll delivery and documentation. 

• 100% on-time monthly payroll completion. 

• All compliance and statutory submissions completed by deadline. 

• 100% confidentiality maintained in payroll data handling. 

• Measurable improvements in payroll efficiency and staff satisfaction. 

Qualifications/Experience:  Member of recognised payroll body e.g. CIPP/GPA 

Human Resources Manager (Climate Change focused Charity)

Location: Central London (hybrid, 2 days in the office) |  Salary: £45-£50k per annum DOE plus benefits  |  Contract: 12 months fixed term (possible extension), full time (5 days/week)  |  Start: ASAP

The Opportunity

Civitas Recruitment are delighted to be working with an investor-led, purpose-driven membership organisation working with the investment community to manage climate-related financial risks and seize opportunities in the transition to a net zero and climate resilient economy. This role will lead day-to-day operational HR service delivery, partnering with managers and the wider team to embed best practice, strengthen culture, and support organisational development and change.

Key Responsibilities

• Support organisational development initiatives including culture, engagement, inclusion, wellbeing, team activities                and change projects.
• Act as first point of contact for HR queries, providing timely advice on policy, procedure and UK employment legislation.
• Manage cyclical policy reviews and support development of new policies, guidance and manager toolkits.
• Lead employee relations casework and coach managers to build confidence and capability; escalate sensitive cases as required.
• Coordinate performance management cycles and support aligned development planning.
• Oversee benefits administration, liaising with third parties and supporting periodic reviews of the offer.
• Coordinate learning and development activity, identifying skills gaps and supporting continuous improvement.
• Maintain HR systems and reporting, ensuring data accuracy and producing insights to inform decisions.
• Deliver end-to-end recruitment, onboarding and induction, ensuring efficiency, consistency and compliance.

The Candidate

• Proven experience in a generalist HR role, including delivery of operational people services and HR project implementation.
• CIPD Level 5 (or equivalent professional experience) with strong knowledge of UK employment legislation and HR best practice.
• Confident advising and coaching managers across employee relations, performance, and people processes.
• Experience supporting organisational development, culture and change in a fast-paced environment.
• Strong stakeholder management, communication (written and verbal) and relationship-building skills.
• Comfortable working independently with sound judgement, high attention to detail and excellent time management.
• Proficient with HR systems and digital tools; able to interpret HR data to drive improvements.

Desirable:

Experience in SME/not-for-profit settings, exposure to financial sector contexts, and a genuine interest in climate and sustainability.

How to Apply

Please apply immediately using the link. Alternatively, please contact syed at Civitas recruitment for a initial discussion and a full JD. The deadline for applications is 20 February 2026, with first round interviews (online via Teams) planned for the week commencing 23 February 2026. Applicants must already have the right to work in the UK (sponsorship is not available unfortunately).

Citizens UK

Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.

Purpose

The Head of People & Culture ensures that Citizens UK has the people, organisational capacity and enabling culture required to deliver its mission of building people power and strengthening civil society. The role plays a central part in securing a workforce that is capable, motivated and aligned with Citizens UK’s values, enabling the organisation to build strong alliances, support local leadership and achieve lasting social change.

Working as part of the senior leadership team, and under the direction of the Executive Director, Finance & Operations, the role strengthens organisational effectiveness by embedding fair, inclusive and well-governed people practices. Through sound employment frameworks, statutory compliance and a culture that supports engagement, performance and wellbeing, the Head of People & Culture safeguards Citizens UK’s resilience, reputation and ability to deliver impact at scale.

Main Responsibilities

Working as the Head of People & Culture for Citizens UK, reporting to the Executive Director, Finance & Operations, your main responsibilities will include:

People & Culture Strategy

Ensure Citizens UK has the people, capability and organisational shape required to deliver its mission and sustain impact over time.

· Analyse organisational strategy, change priorities and external context to identify their implications for people, capability, structure and ways of working.

· Carry out workforce planning to assess current and future capacity and capability, identifying gaps, risks and realistic options to address them.

· Develop, maintain and refresh the People & Culture strategy so it responds directly to organisational needs and provides clear priorities for action.

· Provide expert people and culture advice to the Executive Leadership Team and Board, informing strategic discussions, trade-offs and decisions.

Talent Management

Develop and implement talent management processes that ensure Citizens UK attracts, retains and sustains the people needed to deliver its work.

· Lead recruitment, selection and onboarding to bring in people who can perform effectively in their roles and are aligned with Citizens UK’s values.

· Develop and maintain retention approaches focused on the key drivers of retention, including meaningful work, effective management, development opportunities, wellbeing, inclusion and fair treatment.

· Identify critical roles and critical talent and put in place practical succession and risk-mitigation plans, including knowledge transfer, handover planning and interim cover where needed.

· Monitor employee experience across the employment lifecycle, using insight from feedback and people data to improve people practices and ways of working.

Performance, Leadership & Capability

Strengthen organisational effectiveness by enabling teams to perform well, grow in capability and contribute consistently to shared goals.

· Maintain and operate performance management processes, including objective setting, regular feedback and reviews, ensuring that staff are clear on expectations and accountable for results.

· Support managers to address performance issues constructively by clarifying expectations, strengthening feedback, building capability and resolving barriers to effective performance.

· Coordinate and deliver learning and development activity that supports managers and staff to build skills, leadership capability and confidence in their roles.

Organisational Culture, Engagement & Wellbeing

Foster a working environment where people feel engaged, supported and able to do their best work together.

· Promote Citizens UK’s values in everyday people practices, supporting managers to translate values into consistent behaviours, decision-making and ways of working.

· Design and operate staff engagement and feedback mechanisms, ensuring staff voice is heard, themes are analysed, and practical actions are taken in response.

· Develop and maintain wellbeing approaches that support psychological safety, healthy workload management, early resolution of concerns and sustainable working practices.

· Support constructive relationships with the Trade Union and enable effective consultation and dialogue on people-related matters. 

EDI & Safeguarding

Ensure Citizens UK is equitable, inclusive and safe for all by embedding fairness, care and accountability into how the organisation operates.

· Develop and implement Equity, Diversity and Inclusion priorities, using clear measures to monitor progress, identify gaps and support accountability across the organisation.

· Embed EDI considerations into recruitment, progression, policy development and everyday people decisions, working closely with relevant colleagues to ensure consistency in practice.

· Act as the People & Culture lead for safeguarding, ensuring responsibilities are clear, processes are understood, and concerns are handled appropriately, sensitively and in line with agreed procedures.

· Support managers and leaders to recognise and address inclusion or safeguarding issues early, escalating concerns where required and ensuring appropriate follow-up.

Governance, Risk & Compliance

Ensure Citizens UK has a clear, effective and trusted people governance framework that supports lawful decision-making, fair treatment and organisational confidence.

· Develop, review and maintain People & Culture policies and procedures, ensuring they are legally compliant, values-aligned and understood by managers and staff.

· Provide day-to-day advice and guidance on people-related risk and compliance, identifying emerging issues early and supporting proportionate, lawful responses.

· Manage disciplinary, grievance and other formal employment processes, ensuring fairness, consistency, appropriate documentation and timely resolution.

Systems & HR Operations

Ensure the efficient, reliable and compliant administration of people processes and systems.

· Operate and maintain HR systems, payroll processes and core people administration, ensuring accuracy, confidentiality and compliance with organisational and legal requirements.

· Review and improve people processes to reduce duplication, minimise manual work and improve efficiency, making best use of available technology and automation.

· Maintain accurate and up-to-date people records and data, ensuring information is accessible, secure and fit for reporting, audit and operational needs.

Functional Leadership & Resource Management

Build and manage CUK’s People & Culture function, ensuring that staff and resources contribute effectively to achievement of CUK’s mission.

· Plan, prioritise and sequence People & Culture work to ensure available capacity is focused on the organisation’s most important people risks and priorities.

· Manage the People & Culture budget, including payroll, monitoring spend and applying value-for-money principles in line with organisational policies.

· Manage People & Culture staff and outsourced service providers utilising an engaging leadership style to support effective delivery of expectations.

Personal Specification

(D) Desirable, (E) Essential

Qualifications

· (E) CIPD qualification (Level 7) or equivalent senior-level professional experience in People / HR leadership

· (D) Degree or equivalent qualification in human resources, organisational development, management or a related field

Experience

· (E) Significant experience in a senior People / HR role, ideally within a charity, not-for-profit or values-driven organisation

· (E) Experience of leading and delivering people and culture priorities in complex, mission-led organisations

· (E) Experience of advising Executive and Board-level stakeholders on people, culture, governance and risk matters

· (E) Experience of operating as a senior, hands-on HR generalist, covering strategy, policy, employee relations and operational delivery

· (E) Experience of workforce planning, recruitment, performance management and organisational change

· (D) Experience of working with trade unions or staff representative bodies

Key skills and knowledge

· (E) Strong generalist HR expertise across employment law, compliance, safeguarding, performance management and people governance

· (E) Proven ability to design and implement practical people processes that support performance, inclusion and wellbeing

· (E) Strong coaching capability, with the ability to support managers to address performance, capability and behavioural issues constructively

· (E) Ability to manage complex employee relations matters with judgement, fairness and confidence

· (E) Excellent written and verbal communication skills, including the ability to present clear advice and recommendations to senior leaders and boards

· (D) Knowledge of HR systems, people data and process improvement to support efficient delivery

Personal qualities & values

· (E) Strong commitment to social justice, inclusion and the values and mission of Citizens UK

· (E) Values-led and relational leadership style, combining empathy, integrity and pragmatism

· (E) Resilient and adaptable, able to manage competing priorities in a fast-paced and evolving environment

· (E) Comfortable working within an accountable team culture, open to feedback, reflective practice and continuous improvement

· (D) Willingness to work occasional evenings or weekends, and to travel when required to support organisational priorities

Your new company

This government-funded charity is embarking on an exciting period of organisational improvement. As they continue to strengthen their internal structures, they are seeking an HR & Operations Improvement Consultant who can enhance HR service delivery, streamline processes, and support operational excellence. You will join a purpose-driven organisation committed to improving its internal effectiveness and supporting meaningful impact.
Your new roleIn this hands-on and strategic role, you will lead key initiatives across HR operations, process improvement, onboarding, and organisational workflow development. Your responsibilities will include managing HR administration, improving cross-departmental processes, and developing clear Standard Operating Procedures (SOPs). You will also play a crucial role in delivering onboarding, training, and change-management activities, ensuring staff have the tools, systems, and processes to succeed.

Key areas of focus include:

• Managing and improving HR operations, HRIS data, documentation, recruitment admin, and compliance.
• Leading full onboarding for local and remote staff, including toolkits, inductions, and feedback-led improvements.
• Mapping workflows and developing SOPs, guidelines, templates, and process maps.
• Driving organisational process redesign, documentation, and governance across departments.
• Delivering training on new processes and supporting wider change initiatives.

This is a highly influential role where you will improve operational consistency, strengthen internal systems, and embed better ways of working across the organisation.

What you'll need to succeed

To thrive in this role, you will bring:

• Minimum 5 years' experience in HR operations, process improvement or HR/operations integration.
• Proven ability to design SOPs, workflow maps, onboarding programmes and HR frameworks.
• Strong understanding of HRIS systems, HR policies, compliance standards, and office management.
• Excellent communication, analytical and organisational skills, with exceptional attention to detail.
• Confidence in leading training sessions, supporting change, and collaborating with senior leaders.

This role requires a proactive, solutions-driven professional who can balance operational delivery with strategic improvement.
What you'll get in return

This is an opportunity to make a significant impact within a mission-led organisation undergoing transformation. You will play a pivotal role in shaping modern HR and operational practices, improving efficiencies, and enabling staff to thrive. This is an excellent next step for a candidate seeking meaningful work, project variety, and the chance to drive positive organisational change.
What to do nowIf you're ready to take on a fast-paced, influential role where your expertise will directly strengthen organisational capability, we'd love to hear from you.

Apply today to be considered for this exciting 6-month opportunity.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**
         

Position: Senior People Advisor

Salary: £45k-49,500k per annum

Hours: 35

Reports to: People Director

Location: Shoreditch, East London (Hybrid Model)

Key relationships: Department Heads, Line Managers, Staff

JOB PURPOSE

We’re looking for a proactive, inclusive and insightful HR generalist to manage the day-to-day People advisory and operational support across our medium sized charity, while contributing to a range of forward-thinking HR projects that align our processes, policies and practice with our strategic goals. As our Senior People Advisor, you’ll work closely with our Director of People and partner daily with our managers and staff to build confidence in our People systems and strengthen understanding of good practice. With a passion for building inclusive cultures, wellbeing and employee experience, you’ll be an empathetic relationship builder who brings strong problem-solving skills, sound HR knowledge and a data informed, test and learn approach. You’ll be comfortable being hands on and working with a varied portfolio of activity. Your insights will help shape a safe, inclusive, healthy and agile culture, support organisational learning and development, and drive continuous improvement across our People function.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities

• Manage and/or advise on employee relations work with a resolution-focused approach to disputes, disciplinaries, grievances, absence, change management processes.
• Responsible for overseeing our current HRIS system, ensuring it is used effectively, information is up to date and compliant, and more widely ensuring all HR data is sufficiently protected and compliant with GDPR in all systems and processes
• Manage the day-to-day relationship with a range of our People-related suppliers
• Produce and use People data to analyse trends and help make decisions. To include producing dashboards for managers, leadership where required.
• Oversee the planning and delivery of key activities in the HR calendar such as Employee Engagement surveys, the organisation appraisal process, and associated Internal Communications within the organisation
• Develop and evaluate the confidence and capability of managers and staff in our People practices, and systems
• Develop, update and communicate our People policies and procedures, in line with organisational strategy, best practice and employment legislation. 
• Ensure our People practices have safety, diversity, equity and inclusion at their core and play a key role in championing the delivery of our ED&I roadmap.
• Provide first line advice on our Total Reward offer to managers and staff and liaise with benefits suppliers to help us continually evolve our Employee Value Proposition.
• Support managers in inclusive recruitment processes, ensuring compliance, best practice and use of appropriate metrics to continually inform our recruitment strategy.
• Use and update reward benchmarking in line with our reward policy
• Design and deliver wellbeing related initiatives
•  Work with and contribute to the evolution of competency frameworks and development pathways and advise staff and managers around these.
•  Accountability for discrete budget lines

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES, SKILLS AND EXPERIENCE 

Essential Experience

• Level 5 CIPD qualified or equivalent proven generalist HR experience
• Advising and leading confidently on a range of HR policies, UK employment law and best practice
• Design and delivery of inclusive HR processes and improvements 
• Experienced in developing and supporting managers and staff through change
• Experienced in advising managers and staff around learning and development 
• Scoping, managing and overseeing delivery of a varied range of HR projects to enhance efficiency and the employee experience.  

Essential Skills/Knowledge   

• Solid knowledge of UK employment and relevant GDPR legislation and its application
• Skilled in using HRIS systems and using them for reporting and streamlining processes
• Strong Excel skills, and skilled in Microsoft Office suite, including SharePoint
• Analytical skills to interpret data, identify trends and make informed recommendations
• Understanding of Diversity, Equality and Inclusion considerations and best practice
• Knowledge and experience of using Reward data and benchmarking tools
• Knowledge of Safeguarding principles and practice 
• Excellent communication skills, ensuring our policies and practices are accessible

Essential Attributes   

• Able to thrive in a small, dynamic and evolving organisation, showing initiative and adaptability.
• Collaborative and skilled at building strong, trust-based relationships across teams.
• Personally aligned to values of fairness, inclusion, wellbeing and integrity.
• A growth mindset

Desirable Skills/Experience

• Lived experience of or a strong affinity to the refugee cause
• Understanding and experience of competency frameworks
• Experience of contributing to staff wellbeing and engagement programmes
• Experience of line managing or task managing the work of others
• Experience of taking a coaching approach to develop others

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Midday 16th February 2026

Interviews date: 24th and 26th February

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

HR Assistant (fixed term - maternity cover) Location: Astolat – with opportunity for hybrid working Within ACS core office hours (8am – 6pm) Salary: Band Q: £27,536 – 29,191 (annual FTE, will be pro rata’d based on working hours) Hours of Work: 24 hours per week (0.67 FTE). Flexibility will be required to meet the evolving needs of the organisation (occasional evening & weekend). Role Overview The HR Assistant is responsible for delivering efficient and accurate HR support across the organisation. This role manages employee and volunteer records, oversees recruitment and onboarding processes, coordinates training and development activities, and ensures compliance with HR policies and procedures. Acting as the first point of contact for HR queries, the postholder plays a vital role in supporting a positive employee experience and upholding Action for Carers’ values of Focus, Inclusion, Respect, and Excellence. Person Specification – Experience, Knowledge & Skills Essential  Essential Experience Previous experience in an HR administrative role.  Experience managing HR records and systems.  Experience supporting recruitment and onboarding processes.  Experience coordinating training and maintaining accurate records.  Essential Knowledge Understanding of HR processes and compliance requirements (e.g., DBS checks, right-to-work).  Knowledge of safeguarding, confidentiality, and data protection principles.  Familiarity with HR systems (experience with Iris Staffology desirable).  Awareness of best practice in recruitment and employee engagement.  Essential Skills Excellent organisational and time management skills.  High attention to detail and accuracy.  Ability to handle confidential information with discretion.  Strong communication and interpersonal skills.  Proficient in Microsoft Office (Word, Excel, Outlook).  Ability to work independently and collaboratively as part of a team.  Desirable  Experience in a charity or not-for-profit environment. Key Responsibilities HR Administration Maintain accurate and up-to-date employee and volunteer records in the HR Information System (Iris Staffology). Prepare and issue employment contracts, offer letters, pay increase letters, and other HR documentation. Collect references, coordinate DBS checks, and verify right-to-work documentation, ensuring safer recruitment measures are completed. Handle confidential information with discretion and professionalism. Share pay changes, new starters, and leaver information with Finance and support payroll administration. Complete compliance checks (e.g., DBS renewals) systematically and on time. Develop and optimise use of the HR system to meet organisational needs. Manage HR and Recruitment inboxes and maintain the organisational chart. Attraction & Selection Support recruitment by posting job adverts, coordinating applications, and scheduling interviews. Support the recruitment and onboarding of trustees Assist with onboarding and induction activities. Promote best practice in recruitment, ensuring processes reflect organisational values and inclusivity. Engagement, Training & Development Assist with developing and implementing an annual employee engagement plan. Monitor and report on mandatory training completion, escalating as needed. Maintain accurate training records and book external courses. Source external trainers, manage invoices, and prepare training materials. Act as first point of contact for training queries and manage the training platform. Produce HR training reports for senior management and organise Lunch & Learn sessions. Employee Relations & HR Policies Respond to queries on HR policies such as absence, leave, and flexible working. Assist with policy development, implementation, and review. Take notes during formal employee meetings. General Provide support to the CEO in the absence of the Finance and Governance Officer Promote and adhere to Action for Carers’ values: Focus, Inclusion, Respect, Excellence. Ensure compliance with safeguarding, confidentiality, and data protection requirements. Attend team meetings, supervision, and mandatory training. Take responsibility and ownership of your area of work including your own training and development to make sure you can deliver excellence. Work across the organisation on projects and support organisation-wide events and activities.  To Apply If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

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WORKING WITH US

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

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ABOUT THIS OPPORTUNITY

At Harris Federation, we are proud of our 5,000-strong staff who collectively work to deliver high-quality education to children in London, Essex and the surrounding areas.

Finding and securing great talent takes a creative mind, a personable approach and a keen eye for detail. That’s where you come in.

We want to welcome an enthusiastic, organised and goal-driven people-person to our Talent Acquisition team as a Talent Acquisition Specialist. With opportunities for personal development, a local government pension scheme and a friendly, hybrid working environment, we offer the opportunity to join an established team in a rewarding and impactful role.

This is an excellent opportunity to start your career in recruitment within a fast-paced and rewarding environment. Full training will be provided to help you succeed and progress within the team.

View the Role Profile now and take the first step towards discovering your next job opportunity in education.

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MAIN AREAS OF RESPONSIBILITY

As a Talent Acquisition Specialist, you will have an exciting opportunity to play a pivotal role in shaping the future of our academies by attracting and recruiting exceptional teachers and senior leaders. You will be developing talent pipelines, candidate pools and helping to nurture talent from entry level to senior leadership.

Strategic Recruitment and Talen Network

• Build and maintain talent pools of skilled educators and non-teaching staff, while nurturing talent pipelines to support future roles.
• Conduct market mapping and benchmarking research to identify competitors and passive talent.
• Participate in professional networking events and university careers fairs.
• Conduct screening calls and evaluate candidate suitability of prospective candidates, introducing them to career opportunities with Harris Federation and the wider benefits available.

Recruitment and Selection

• Support the talent team in working with academies to identify recruitment needs and develop effective recruitment plans
• Identify candidates against open positions within the Federation as well as planning for future talent needs.
• Source and screen candidates using innovative methods, including social media, LinkedIn Recruiter and other online platforms.

Please download the application pack for the full job description.

WHAT WE ARE LOOKING FOR

We are looking for an individual who is highly motivated to want to build exceptional teams and places of work, and has an eye for finding and securing the very best people for our academies. We are looking for:

• A driven and ambitious individual with a passion for people
• Excellent communication and interpersonal skills
• The ability to think creatively and outside the box
• Strong organisational skills with the ability to multitask in a fast-paced environment
• A proactive and resilient approach to challenges
• A desire to learn and constantly review what “best practice” looks like

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APPLYING FOR THIS POSITION

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. 

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

OUR VISION & VALUES

Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.

We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.

IMPORTANT INFORMATION

Safeguarding Notice

The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.

Equal Opportunities

The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.

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WHAT WE CAN OFFER YOU

The successful individual will

• Have the opportunity to shape the future of education by securing the best talent for our academies
• Have the opportunity to work in a highly supportive and collaborative environment
• Have the opportunity to be creative and work in a team where ideas are valued and put into practice
• Have the opportunity to work with 55 amazing academies and engage with a large network of educators and senior leaders.

You will also have access to a variety of benefits, support programmes and initiatives including:

• Excellent opportunities for continuous professional development and career progression
• Pension scheme (Local Government Pension Scheme) with generous employer contribution
• 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
• Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
• Employee Assistance Programme for free and confidential advice
• Cycle to work salary sacrifice scheme
• Wide range of shopping, leisure, and travel discounts
• 20% off at Tapi Carpets, exclusive to Harris employees
• Interest-free ICT and season ticket loans

For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.

Operations & People Support Officer

Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool

Job Purpose

This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.

You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.

Main Duties & Responsibilities

Fundraising & Office

• Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.

• Handle sensitive information appropriately, maintaining confidentiality at all times.

• Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.

• Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.

• Provide excellent customer care and donor stewardship in every interaction.

• Manage incoming mail, ensuring it is opened, distributed and responded to promptly.

• Process donations in line with established receipting procedures.

• Adhere to audit procedures and liaise with the Charity’s auditors.

• Maintain filing systems, ensuring safe storage and regular archiving of records.

• Support the senior management team, including organising meetings and room bookings.

• Undertake banking procedures, ensuring donations are accurately recorded and banked.

Hospital & Online Shop

• Process online shop orders in a timely manner.

• Run regular online sales reports for the Operations Manager.

• Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.

• Provide customer service in the hospital Atrium shop and support front desk cover as required.

• Cash up the till, ensuring all sales are accurately recorded and passed for banking.

Database Support

• Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.

• Produce analytical reports from the fundraising database for audit purposes.

People / HR Support

Provide People/HR administrative support in the following areas:

• Recruitment, including coordinating recruitment and induction of new starters.

• Volunteer coordination, ensuring a robust process from expression of interest through to induction.

• Ensuring all staff have DBS checks in line with Trust requirements.

• Administration of staff annual leave and absence reporting.

• Creating staff correspondence, including pay award, furlough and other required communications.

Other Duties

• Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.

• Be an active and supportive team member, contributing to team development and collaborative working.

• Attend and support fundraising events where required.

• Undertake any other reasonable duties as requested by your line manager.

Person Specification

Qualifications, Knowledge & Experience

Essential

• Experience managing a demanding and varied workload.

• Proven experience handling cash and working within audit and procedural controls.

• Strong customer service background.

Desirable

• Experience working in a charity.

• Experience using a CRM system or database.

• Experience using Shopify or other online sales platforms.

• HR experience or qualifications.

Skills & Attributes

• Commitment to equality, diversity and collaborative working.

• Excellent written and verbal communication skills.

• Ability to build strong working relationships.

• Self-motivated with a positive attitude in a fast-paced environment.

• Highly organised, adaptable and able to manage shifting priorities.

• Able to work effectively both independently and as part of a team.

• Strong understanding of data protection and confidentiality.

• Excellent IT skills, including Microsoft packages.

Additional Requirements

Essential

• Strong interest in working for a children’s health charity.

• Commitment to the values of Alder Hey Children’s Charity.

• Willingness to get involved across the Charity.

Desirable

• Willingness to occasionally work outside normal office hours.

Our Values

At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.

• Courage: We try new things, take risks and speak up. We are accountable and unstoppable.

• Together: We work as one team, celebrate diversity and empower one another.

• Passion: We care deeply about what we do and inspire others.

• Magical: We are creative, child-led and create special moments that go the extra mile.

Four-Day Working Week

In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.

Additional Information

This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.

Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.

The post holder will be required to complete an enhanced DBS disclosure check.

We are recruiting an Interim Chief People Officer for Brainkind, the UK's leading charity supporting people to thrive after a brain injury, providing specialist rehabilitation, residential services and community support across the country. With over 40 years of experience, it is also the UK's largest not-for-profit brain injury charity, known for combining clinical expertise with innovative, person-centred care through a nationwide network of services.

We are seeking an Interim Chief People Officer for a fixed term contract of 12 months to lead our People function and shape the future of our workforce. This role will work closely with the Chief Executive and Senior Management Team to deliver a modern, impactful HR strategy that supports our mission and strengthens our culture.

Key responsibilities include leading the organisation-wide HR strategy; improving HR operations, systems and policies; driving organisational development and culture initiatives; developing leadership and talent across Brainkind; overseeing workforce planning and recruitment approaches; and using people data and insights to inform decision-making. You will provide expert HR counsel to the CEO, senior leaders and Board, influencing at the highest level.

We are looking for someone with MCIPD or FCIPD; experience operating at HR Director level, ideally within the charity or social care sector; a track record of leading multi-site, multi-disciplinary teams; strong organisational development and change leadership skills; and the ability to build credibility and trust with senior stakeholders.

This is an opportunity to help shape the culture and capability of a charity that has been transforming lives for decades and continues to innovate in support of people with brain injuries across the UK.

Offices are based at Burgess Hill, Sussex and York. Hybrid working available. Ideally to start ASAP but some flexibility.

Please send an updated CV to Rebecca Beardwell at Morgan Law if you would like to be considered for this role.

We are looking for an enthusiastic Finance Manager, who will be responsible for all aspects of financial management and HR administration. You will be well organised, able to work on you own initiative and be experieced in writing clear and engaging reports tailored to a non-financial audience. 

The main responsibilities of the role are:

• Provide strategic financial leadership, including long range planning, budgeting and forecasts.
• Support Board and Committees (Investment, Finance and Grants), preparing and presenting papers and managing grant-giving process. 
• Lead the annual audit.
• Undertake day-to-day book-keeping.
• Oversee HR operations including payroll and pension administration.
• Ensure compliance with employment law and maintain HR policies.
• Review and manage insurance policies. 

You will be a qualified accountant (ACCA, ACA, CIMA, CPFA) with at least three years’ experience, ideally with charity experience.  You will also have experience of HR policies and management.

We are a small organisation, so a supportive 'hands-on' approval is essential, as are diplomacy and confidentiality.

CLC is a membership organisation for Lutheran Churches in the UK, and our office is close to Waterloo station. We undertake a range of activities including student chaplaincy, grant giving and outreach and we have recently acquired a church building for services and events. CLC is a Christian organisation, so whilst we would prefer you to be a Christian, it is not essential as long as you are willing to work in accordance with our ethos and values.

A respected national organisation within the education sector is looking to recruit a People Change Officer to join their People & Workplace team on a fixed-term basis.
This is a fantastic opportunity for an experienced HR professional with exposure to organisational change, restructuring, or workforce transitions who is looking to play a key role in supporting people through change in a structured, compliant, and people-focused way.
The Role
Job title: People Change Officer
Location: Victoria, London (SW1) / Hybrid – 6 days per month in the office
Contract: Full-time | 35 hours per week | Fixed-term to 30 September 2026 (with potential short extension)
Salary: £37,150 per annum £1,000 London Allowance
Reporting to a People Business Partner, you’ll be responsible for coordinating and supporting organisational change processes, including redeployment and redundancy consultations. You’ll ensure processes are delivered smoothly, professionally, and in line with legislation and best practice.
This is a hands-on role requiring strong administration skills, emotional intelligence, and the ability to balance empathy with professional boundaries.
Key responsibilities will include:

• Supporting managers with employee consultations and conducting one-to-one consultation meetings
• Drafting letters and formal communications relating to organisational change
• Maintaining accurate records across HR systems (including Personio) and spreadsheets
• Providing guidance and support to employees navigating change processes
• Coordinating payroll changes, contract amendments, redeployment updates, and redundancy calculations
• Managing shared inbox queries and responding to change-related questions
• Supporting the planning and scheduling of consultation meetings and feedback sessions
• Maintaining project documentation, action logs, and risk registers
• Monitoring and reporting on progress across change initiatives
• Using AI-powered tools to draft and personalise clear, human-centred communications
• Supporting wider workplace activities during in-office days

The skills you will bring to the role:

• Proven experience in HR coordination, ideally within a change, restructuring, or redundancy context
• Experience supporting organisational change projects, including documentation and communications
• Strong written communication skills and high attention to detail
• Experience supporting payroll processes and contract changes
• Confidence managing multiple priorities and maintaining strict confidentiality
• Experience providing guidance and support to employees
• Familiarity with HR systems (Personio or similar) and reporting tools
• Experience managing shared inboxes or similar workflows
• An interest in, or willingness to use, AI and digital tools to enhance HR processes

You’ll also be professional, approachable, and collaborative, with the emotional intelligence required to support individuals through potentially sensitive situations.
Why should you apply?
This is an opportunity to join a values-driven organisation that plays an important role in supporting the education and training workforce across England. You’ll be part of a supportive People team, contributing to meaningful organisational initiatives while developing your experience in change coordination within a well-structured environment.
How to apply
To apply for the position of People Change Officer through TPP Recruitment please send your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Business Operations Assistant

Hours: Full time, 35 hours per week
Contract type: Fixed term (12 months)
Salary: £27,500
Reports to: HR Lead

About the role

This is a great opportunity for someone at an early stage of their career who is looking to build experience across operations, HR, governance and project support within a supportive charity environment.

As Business Operations Assistant, you will provide hands-on administrative and coordination support across the organisation. You will work closely with colleagues in Business Operations and across Tommy’s, gaining exposure to a wide range of activities including office coordination, HR processes, governance record-keeping, project administration and basic finance administration such as processing invoices and raising purchase orders.

You will be supported to learn new systems, build confidence and develop practical, transferable skills, while playing an important role in keeping the organisation running smoothly.

What you’ll be doing

Operations administration

• Processing incoming post alongside the data team

• Responding to general enquiries via phone and email, signposting as appropriate

• Providing cover and support for shared external mailboxes, including data protection and accounts

• Delivering general office administration, including filing, data entry, ordering office supplies and managing office equipment

• Supporting financial administration, including raising purchase orders, coordinating invoices for payment and reconciling credit card statements

• Supporting the Office Manager with health and safety compliance

• Assisting with internal meetings and events

• Supporting the COO with administrative tasks as required

• Handling confidential information responsibly and in line with GDPR requirements

Governance support

• Providing administrative support for governance policies, procedures and processes

• Maintaining accurate and up-to-date Trustee records, documents and registers

HR & People support

• Supporting the upkeep of HR processes, guidance and tools

• Helping to maintain HR templates, checklists and the HR SharePoint folder

• Assisting with improving HR workflows and identifying opportunities to streamline administration

• Providing coordination and administrative support to the HR Lead and wider organisation in delivering the People Plan

Project administration

• Providing administrative support to the office refurbishment project, including coordinating with suppliers, the project team and staff

• Supporting a range of Business Operations projects, including meeting coordination, supplier liaison and finance administration

About you

You don’t need to have done all of this before. We are looking for someone who is organised, reliable and keen to learn, with a genuine interest in building experience in operations, HR or office-based roles.

You will bring:

• Some experience in an administrative, office or support role (paid, voluntary or placement)

• Strong organisational skills and attention to detail

• A friendly, approachable and professional communication style

• Ability to prioritise tasks and manage your time effectively

• Willingness to learn new systems and processes

• Good IT skills, including Word, Excel and PowerPoint

Why join Tommy’s?

This role offers a valuable opportunity to gain broad exposure across a charity’s operations, working closely with experienced colleagues in HR, finance, governance and project delivery.

How to apply

Candidates should apply via CharityJob and include a CV and a cover letter (maximum two sides) explaining your motivation for applying and what you hope to gain from the role, as well as the skills and experience you would bring.

Please also complete the diversity monitoring form as part of your application.