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Top job
Read - The Reading Agency Ltd, WC1R, London (Hybrid)
£26,000 per year
The Reading Agency are looking for a Business Support Administrator to help deliver excellent service across the charity and our programmes.
Posted today

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Page 3 of 20
WC1R, London (Hybrid)
£26,000 per year
Full-time
Contract (12 months)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Purpose of the post:

As part of our Business Directorate, this role will support the Business Support Manager in ensuring that the charity's functions run efficiently, effectively and sustainably:

·To provide comprehensive and administrative support and excellent customer service for the Leadership Team and across the organisation.

·To partner with front-line teams to successfully deliver programmes and events and support campaigns, partnerships and promotions as required.

Key responsibilities:

·Providing excellent, administrative support for the Leadership Team, including diary management, arranging travel and travel arrangements as required.

·Providing day to day administrative support to core business and programme teams, as required, including:

  • Supporting day-to-day communications by managing inboxes and responding to queries as appropriate (including info@ and recruitment@ inboxes)
  • Coordinating face to face and virtual meetings; taking and circulating minutes and following up on actions.
  • Provide additional administrative and operational support to teams as required in line with skills, knowledge and experience

·Manage staff profiles on our website, uploading new staff and removing staff profiles for leavers.

·Maintain office environment, ensuring desks are clear for colleagues to use and stationery cupboard is stocked and tidy.

·Organise staff cards – for birthdays, leavers, etc. 

·Support HR with recruitment processes (e.g collating applications and arranging interviews).

·Assist the Business Support Manager with delivery of in-person internal events (Staff Days, Board Meetings) and external events (World Book Night, Summer Reading Challenge launches).

·Set up and closure of Office 365 accounts, monitoring Business User licenses and shared mailboxes.

·Organisation and administration of monthly Standing Meetings (all staff meeting).

Key contacts:

·The Leadership Team

·Business Support Manager 

·Other members of the wider Business Directorate Team (HR, Finance, Systems)

·Programme Managers and their teams

·MarComms

·Other colleagues across the organisation, external stakeholders and partners

Skills/Knowledge:

·Excellent working knowledge of Microsoft Office and other applications, including Outlook, Word, PowerPoint, Excel, Teams and Zoom

·Strong organisational skills and demonstrable ability to prioritise and work to deadlines in a fast-paced environment

·Strong written and verbal communication skills

·Excellent customer service skills

Experience:

·Previous experience as an administrator supporting a busy team and juggling multiple priorities

·Experience of organising meetings with the ability to produce clear and concise minutes and notes. 

·Previous experience of working as a member of a team, where colleagues work in separate locations and communicate via email, Teams and Zoom

Organisation
Read - The Reading Agency Ltd View profile Organisation type Registered Charity Company size 21 - 50

We are a UK charity with a mission to empower people of all ages to read.

Posted on: 23 April 2026
Closing date: 10 May 2026 at 23:30
Tags: Administration, Office Management

The client requests no contact from agencies or media sales.