It Officer Jobs
We are in the early stages of implementing our 10-year organisational strategy, ARUK: Towards a Cure. Sitting within the Chief Executive’s Office and reporting to the Project and Programme Manager, the Project Officer supports the scoping, planning, and delivery of strategic, cross-team projects and programmes. The post holder also supports the Project and Programme Manager in embedding project management best practice across the wider organisation.
Main duties and responsibilities of the role:
Project Management
· Deliver key, strategic projects, as determined by the yearly Operational Planning process, working with project teams to develop flexible project plans that can adapt to change.
· Manage project risks, decisions, and dependencies, liaise with third parties, and monitor project progress, ensuring stakeholders are updated at key checkpoints.
· Lead project reviews to capture successes and learnings and ensure project outcomes are embedded into BAU.
· Support the Project and Programme Manager and Head of Programme Management on other ongoing projects and programmes as and when required.
Promotion of project management best practice
· Maintain ownership of the Projects team intranet pages and project management resources, for use by colleagues across the organisation.
· Provide tailored project management consultations to empower colleagues to deliver their own in-team projects.
· Support the Project and Programme Manager on delivering the ARUK Project Management Masterclass.
What we are looking for:
· Experience managing projects, including allocating tasks and managing risks, decisions, and changes.
· Sound knowledge of project management methodologies (Waterfall, Agile).
· Demonstrable ability to work with and influence a variety of different internal and external stakeholders at all levels.
· Working knowledge of project management tools, such as Excel, Smartsheet, MS Projects or similar.
· Excellent communication skills, with an ability to build relationships, trust, and inspire confidence and respect at all levels.
· Strong team player who can work both independently and collaboratively with internal and external stakeholders of all levels.
· Excellent planning and organisational skills, and the ability to manage a varied workload and reprioritise work in accordance with the organisation’s needs.
· Excellent listening skills, demonstrating flexibility, curiosity, and an ability to learn.
· Demonstrates good negotiation and influencing skills.
· Demonstrates a proactive and pragmatic approach to investigating and solving problems, strives for continuous improvement and identifies ways to deliver creative and innovative solutions.
· A good blend of strategic and analytical thinking; with an ability to see the bigger picture and make appropriate recommendations.
· Ability to absorb and process new information quickly.
· Strong ethical standards and a high level of personal integrity and empathy.
· Excellent IT skills in PowerPoint, Word and Excel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £28,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 2nd June 2024, with interviews likely to be held week commencing the 10th June 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our website.
How to apply:
Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Location: Hybrid working: a combination of working from home and being based at Rising Sun Offices in Canterbury
Responsible to: Head of Adult Services
Probation Period: 6 months
Benefits: 25 days holiday pro rata, bank holidays, plus 3% matched pension contribution, employee health cash plan and discounts scheme
Please note: This post is restricted to women under schedule 9, Part 1, Equalities Act 2010.
OVERVIEW
Rising Sun Domestic Violence and Abuse Service (the Rising Sun) is an independent charity in Kent working to prevent domestic abuse and improve the lives of survivors and their children suffering from its effects. We have an ambitious vision for a world in which women and children live free from actual or threatened domestic abuse and all forms of violence.
Our team provide a range of services to adults and children who’ve experienced domestic abuse. We understand the impact of domestic abuse on survivors and so we listen to individual needs and respond in a trauma informed way. We provide one-to-one support and also deliver therapeutically informed group programmes to help survivors to recognise healthy/unhealthy behaviours in relationships and to understand the impact of domestic abuse. Bringing survivors together validates experiences and enables them to draw strength from one another.
We are looking for a creative and proactive individual who has experience of supporting survivors of domestic abuse. Working with survivors of domestic abuse as an outreach worker, you will play a crucial role in advocacy, risk assessment, safety planning and empowerment.
As part of our passionate and committed team of approximately 45 staff, our aspiration is that you will thrive and develop in this varied role. You will be contributing to the invaluable work of the Rising Sun and making a lasting difference to the lives of those who are impacted by domestic abuse.
JOB PURPOSE
- To provide practical and emotional support to survivors of domestic abuse, including crisis intervention, risk assessment and safety planning.
- To develop individual support plans, which address the risk of harm and offer information, advocacy, advice and signposting to survivors, underpinned by individual risk and need.
- To empower survivors, thereby increasing self- esteem, reducing isolation and helping survivors to keep safe.
- To provide survivors with information relating to their rights and ensuring survivors are empowered to make decisions based on their options.
- To work in collaboration with the adult team and wider Rising Sun team to support other programmes delivered within the organisation.
MAIN DUTIES AND RESPONSIBILITIES
Service delivery
- Work as part of a team providing high quality support, advice, advocacy and information to survivors of domestic abuse.
- Manage a caseload in accordance with organisational policies and procedures and adhere to confidentiality.
- Work in a needs led way with a specific focus on a trauma informed approach, which recognises domestic abuse and its impact.
- Work holistically with survivors, recognising individual needs, and help survivors to recognise and build on their strengths and abilities to build self-esteem and resilience.
- Offer support face to face or remotely, via phone or video call, depending on the needs of the survivor and current guidance around social distancing.
- Attend regular supervision and appraisals with line-manager.
- Work effectively in partnership with other agencies and refer on appropriately, dependant on need and risk. This may include referral to specialist agencies, to other specialist DVA services or other external processes (for example MARAC).
- Assess risk to individuals on a regular basis using the DASH risk indicator checklist.
- Work with survivors to develop tailored support plans with a focus on reducing the risk of harm, increasing their personal safety (and that of any children) and responding to their individual needs.
- Support survivors to be able to identify and manage the risks to themselves and their children
- Provide information to survivors in relation to their options, including guidance in relation to their housing, legal and welfare rights and advocate on their behalf as required.
- Encourage service users’ participation in service development, continuous improvement and feedback exercised.
- Represent the Rising Sun at relevant community meetings and forums.
- Support Rising Sun’s community services including our One Stop Shop drop in service and group programmes.
- Maintain up to date and accurate records and ensure, reports and evaluations are completed as required.
- Work as part of a team, supporting colleagues and building positive working-relationships with team members.
- Contribute to wider team meetings and discussions to share learning and feed into organisational developments.
- Be willing and available to work some evenings and weekends as required to support wider team activities such as representing Rising Sun at events (time off in lieu can be taken by arrangement with your line manager).
General
- At all times work professionally and to a high standard, setting an example to the wider team and external partners.
- A good knowledge and understanding of using IT programmes such as Word and Excel.
- Complete administrative tasks and ensure paperwork and evaluations are kept up to date.
- Demonstrate a commitment to continued professional development, being responsible for personal learning and keeping up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- At all times protect the safety and security of the Rising Sun, service users, staff, volunteers and buildings, and the confidentiality of records and other information.
- Uphold the rights of women, children and young people who have experienced domestic abuse, and proactively assess the gender specific, trauma informed needs and the safety of children and women to ensure that any risks/needs identified are addressed, having full regard to Rising Sun Safeguarding Children policy and Safeguarding Adults policy.
- Be proactive and solution focussed while paying attention to detail.
- Participate in supervision, training and meetings as required.
- Ensure the effective implementation of Rising Sun’s policies and procedures and uphold the core values of the Rising Sun.
- Work across teams and undertake such other duties, appropriate to the grade and nature of the work, as may reasonably be expected.
This job description sets out the duties of the post at the time when it was drawn up and will be reviewed from time to time. Duties may vary from time to time without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
PERSON SPECIFICATION
Knowledge and Qualifications
- An accredited VAWG/domestic abuse qualification, e.g. IDVA / DAPA (Desirable).
- Good understanding of the impact of domestic violence and trauma on survivors, children and young people, families and communities.
- Knowledge of issues affecting survivors, and an understanding of the barriers they may face in accessing support.
- Thorough knowledge of safeguarding practice, procedures and legislation.
- Good understanding of the operation of the agencies working together to support survivors such as social services, police etc.
Experience
- Experience of working with survivors affected by domestic and sexual abuse.
- Experience of managing own case load, working under pressure and prioritising workload.
- Experience of risk assessment and management, and safety planning.
- Experience of multi-agency partnership work.
- Experience of facilitating group programmes. (Desirable)
- Experience of working for a charity or not for profit organisation. (Desirable)
Skills
- Excellent listening, written and verbal communication skills.
- Non-judgemental and non-directive approach to empowering survivors along with the ability to understand the individual needs of clients.
- Effective crisis management, negotiation, advocacy and interpersonal skills.
- Ability to work well within a team and responsibly on own initiative.
- Good task management skills and the ability to work effectively under pressure and to deadlines.
- Good data collection, monitoring and IT skills, including word processing and using databases and Excel spreadsheets.
General
- Able to work co-operatively with colleagues, statutory and non-statutory agencies.
- Able to set clear boundaries and a willingness to accept line management and make effective use of clinical supervision.
- A good understanding of the importance of confidentiality, safe practice and health and safety procedures.
- A good understanding of cultural issues, and commitment to anti-discriminatory practice and equal opportunities.
- A firm commitment to women, children’s and young people’s rights and to work within Rising Sun framework and its core values.
- Able to travel independently across East Kent to meet survivors and attend meetings.
- Willingness to carry out the policies and procedures of the Rising Sun and to work to agreed guidelines and codes of conduct.
Equal Opportunities Statement
Rising Sun is an equal opportunities employer. We recognise intersecting identities, and value what having a diverse team brings, both in terms of effectively responding to client needs, and engaging with each other at work. We encourage applicants from all sections of the community; especially from minority groups/groups with a protected characteristic such as B.A.M.E., who are currently underrepresented at Rising Sun. We are disability-friendly, and flexible working is available in the majority of roles. We strive to offer accommodations to all applicants who need them.
Our vision is a world in which all women and children live free from actual or threatened domestic abuse and all forms of violence.
The client requests no contact from agencies or media sales.
The role of Bid-Writer / Fundraising Officer is an exiting opportunity to join a dynamic and expanding Christian Charity. The post serves to secure new funding, expand donations, maintain current levels of funding, and assist with raising the profile of the King’s Arms Project. Kings Arms Project is a well-respected Charity with a growing reputation for high quality service delivery.
We have a wide network of existing funders with a long history of supporting our work. Building on our reputation we have been able to add new funders to our portfolio, attracted by the high-quality services we provide.
This role will suit someone with experience of fundraising or someone wanting to move into a fundraising role. An ability to be passionate about our work and to communicate clearly and convincingly is key. Hybrid-working considered.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Inspire is a charity based in East London. We inspire children and young people across London and beyond, using data to understand the barriers they face and connecting them with a range of employers and opportunities to open doors to their success.
We have over 30 years of experience in delivering high quality services and programmes to children, young people, schools, local authorities and employers. Working alongside our large network of employer volunteers, our programmes inspire and support children and young people to create a positive future for themselves in their journey from the classroom to workplace. We provide them with independent careers guidance, high aspirations and strong employability skills.
The Opportunity
We are seeking a Programme Officer to join our Work Experience Team.
This is an excellent opportunity for an organised, enthusiastic and confident individual to join us in a role which has responsibility for ensuring suitable and safe work experience placements are sourced, managed and available for students. Our Work Experience programme provides a taster of the ‘World of Work’ helping to raise career aspirations and support academic progression. Our team work with local and central London employers and education providers and provide placements for over 5,000 young people each academic year.
Key Responsibilities of the role include:
- To secure, update and manage work experience placements.
- To handle telephone enquiries about the work experience programme, communicating with teachers, employers, parents and schools.
- To be a key point of contact for schools/educational establishments managing and overseeing the work experience process.
- To produce information and provide support to the Head of Work Experience and other team members.
- Completing one-to-one interviews with students with additional needs to ensure suitable placements are secured.
- Managing placements using a bespoke IT system.
Benefits
29 days annual leave per year plus bank holidays
3 volunteering days per year
Family friendly policies
Hybrid working arrangements
If you have the skills and desire to join our team, please see our job description and person specification for further details about the role.
Inspire is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be required to apply for an Enhanced Disclosure via the Disclosure and Barring Service.
How to Apply
If you wish to apply for this role, please provide your CV and include a covering letter outlining why you are suitable for the role, clearly addressing the requirements of the person specification.
Closing date
This position is available immediately. Interviews will be held on a rolling basis. We will review applications as we receive them and aim to appoint as soon as we meet the right person. We reserve the right to close the application process early if we find a suitable candidate.
Unfortunately, due to the number of applications we receive we are unable to contact unsuccessful applicants.
The client requests no contact from agencies or media sales.
London based contract with the option of hybrid working in the office and from home*
Do you want to support physiotherapists in transforming people's health and wellbeing? Can you make a positive impact within a team? You could join the service that members contact when they turn to the Chartered Society of Physiotherapy (CSP) for support.
The Enquiries Team is an established 2-way channel that responds to enquiries arriving through multiple channels from CSP members, stakeholders, and the public. Additionally, we proactively reach out to members with various campaigns throughout the year, each with distinct objectives and aims.
About the role
The enquiries we receive are diverse, and multitasking is essential as you'll be expected to handle calls and respond to email enquiries concurrently. Comprehensive support will be provided to help you learn all about the organisation so that you can deliver the best experience to our members. Persuasive communication skills are a must, along with proven adaptability and a quick learning ability.
This role involves constant use of data input and extraction skills, often whilst dealing with enquiries. Therefore, advanced data input skills and a calm professional manner are vital.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members.
We offer an excellent benefits package, including 27 days’ annual leave (pro rata) plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Is Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
Closing date: 10am, 28th May 2024
Interview date: 11th June 2024 (Virtual interview on MS Teams)
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages.
NO AGENCIES
Robertson Bell are seeking a dynamic and experienced Director of Finance and Operations to join this small but mighty charity! This pivotal role will provide strategic financial leadership, overseeing financial management, IT systems, and operational efficiency to ensure the financial sustainability and growth of the organisation in alignment with its charitable objectives.
The Director of Finance and Operations will report into the CEO and manage a small team of three. The successful post holder will spend the majority of their time on finance and governance processes and matters as well as holding oversight of the outsourced IT contract acting as the main point of contact.
Duties for this role will include:
- Provide robust financial information for operational management and decision-making.
- Ensure financial sustainability and facilitate growth to further charitable aims.
- Maintain financial probity, controls, and compliance with HMRC and Charity Commission.
- Lead budgeting, forecasting, and financial reporting to the Board of Directors and Trustees.
- Manage financial risks and appraise the viability of plans and proposals.
- Ensure effective payroll, pension scheme management, and procurement procedures.
- Lead commercial decisions in collaboration with the CEO.
- Act as Company Secretary, ensuring legal and statutory compliance.
- Oversee and enhance IT systems to optimize organisational workflow.
This position will be offered on a home working contract however attendance to key meetings will be required. These meetings will happen mostly across London and Birmingham with all travel expenses paid for. This Director of Finance and Operations will mostly suit candidates that have previously worked in a small sized not for profit organisation.
The successful candidate will:
- Be a fully qualified accountant (CCAB/CIMA/ACCA).
- Be experience managing teams.
- Ideally have proven experience in the charity sector.
- Have the ability to present financial information.
For more information on this role please don’t hesitate in applying!
Vista changes lives. We are the leading local charity working with children and adults affected by sight loss and are looking for a candidate with strong charity finance and board governance experience to join our team.
You are all the things a good FD should be, with extensive experience of working at a senior level in the charity sector which has taught you how to support colleagues at all levels. You have a good head for governance, are naturally patient and systematic and want a board-level role that allows you to make a genuine impact on people’s lives.
As Director of Finance and Governance you will also be our Company Secretary and DPO, supporting the CEO and Board of Trustees to ensure that Vista is fully compliant with all regulatory requirements.
Vista is going through a period of change and service development so we are looking for someone who is willing to embrace this and has the requisite imagination and foresight to thrive in this environment.
Benefits: 31 days annual leave (pro-rota for part time), inclusive of bank holidays, plus your birthday off as a gift from Vista; extended maternity/paternity leave; full training for the role; flexible and hybrid working; excellent health benefits; free and unlimited access to an independent and confidential Employee Assistance Programme.
We welcome applications from all candidates, regardless of any protected characteristic and are an equal opportunity employer. We particularly welcome applications from candidates with disabilities including visual impairment, and we encourage applications from such people who are under-represented in our workforce and face disadvantage on account of disability. All candidates will be treated equally, and we will base decisions on appointments on the merits of the candidates.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and efficient Customer Contact Centre Officer to join our Customer service team located at our Head Office moving to Caledonian Road this year.
£25,600.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Job Overview:
To provide a Customer Call Centre as the "first point of contact" within Look Ahead for customers, staff, contractors and external agencies for rent, housing benefit, service charge, repairs, complaints and customer support queries.
Working Patterns are Monday- Friday 9am to 5pm
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- As a member of the Customer Call Centre be the first point of contact for customers and staff throughout the organisation on all enquiries
- Deal with enquiries on Housing Management, Maintenance and Customer Support
- Receive and action maintenance requests for owned, managed or leased properties
- Receive, log and transfer complaints received in accordance with Look Ahead's policy and procedure
- Data entry into IT systems and databases for reporting and performance indicators
- Support of administration functions within the team
Key Responsibilities:
- To receive enquiries in all formats and be the first point of contact to resolve or action/escalate accordingly
- To resolve and provide information on initial rent, housing benefit and service charge enquiries
- To provide details on Look Ahead's Support function for customers or external agencies to include Support Worker or scheme contact details and referral process
- To log and transfer complaints in accordance with Look Ahead's procedure and policy
- Receive and action maintenance requests for owned, managed or leased properties to include responsive repairs, void/empty property repairs, insurance, rechargeable, planned, cyclical and servicing works. Monitoring the progress of works orders to including updating, varying, and completing work orders
- Data entry into IT systems and databases for reporting and performance indicators
- Provide support in the duties of the other administration roles within the team (including occasional reception cover)
- To ensure that all duties are carried out in accordance with policy and procedures
- To maintain files either in paper and electronic format to include all correspondence, certificates and documentation
- To produce correspondence or documentation to be sent internally or externally
- Attend internal and external meetings or forums to promote Property Services and Look Ahead
- Any other duties relevant within the team as and when required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Approachable and open behaviour. Works as part of a group or team
- A strong approach and commitment to providing an excellent customer service
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Demonstrates significant confidence and high levels of self-esteem
- Is respectful, articulate, and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can doattitude
What you'll bring:
Essential:
- Educated as a minimum to GCSE English and Maths or equivalent
- IT literate and can use Microsoft software packages and housing management systems
- Customer service skills especially verbal
- At least two years experience in working in a call centre, property and/or customer services environment
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Are you ready to lead an impactful organisation committed to improving lives in the community? Do you possess a passion for social care and a track record of driving positive change? Would you describe yourself as a dynamic Chief Executive Officer capable of providing visionary leadership and strategic direction? Please read on if so!
Robertson Bell are excited to commence the search for a permanent CEO to join this compassionate and collaborative organisation. Reporting into the board, you will be responsible for five direct reports on the Senior Management Team and will hold accountability for 90 members of staff.
Key Responsibilities for the role will include:
- Implement the organisation's strategic vision and business plans in collaboration with the Board of Trustees.
- Act as the public face of the organisation, fostering relationships with community leaders and external stakeholders.
- Lead and manage the Senior Management Team, ensuring effective staff recruitment, management, and development.
- Foster a culture of professionalism, inclusion, and commitment to our mission among staff.
- Oversee all operational aspects, including administration, finance, fundraising, marketing, communications, and IT.
- Develop and implement financial plans in consultation with the Board of Trustees.
- Ensure financial stability and long-term viability through budget setting, income generation strategies, and fundraising oversight.
- Ensure high standards of governance, attending Board meetings and providing necessary information and advice.
- Maintain a risk register and oversee compliance with relevant legislation and regulations.
The successful CEO will join this organisation at the beginning of their new strategy and will be required to ensure the successful launch of new services and initiatives. The position will be based at their head office in Sevenoaks and requires regular office attendance. The package includes 30 days of annual leave, increasing to 35 after five years’ worth of service and other generous employee benefits!
Essential criteria:
- Degree-level education required; professional qualification (e.g., MBA, CIPD, CCAB) preferred.
- Proven track record in leading organisational change at a senior level, preferably in the charity or social care sector.
- Strong financial management experience with a sound understanding of budgeting and income generation strategies.
- Strategic thinker with the ability to drive positive change aligned with organizational objectives.
- Excellent communication and interpersonal skills, capable of building relationships with diverse stakeholders.
- Ability to work collaboratively with a Trustee Board and lead a team effectively through periods of change.
Applications for this role will be under constant review so please don’t delay in applying to learn more!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are loooking for people with the values and commitment to increase the indepdence, self-confidenence and access to new opportunities for people with a range of complex needs using our Wandsworth Day Opportunities Services.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services. We operate a range of services in SW London including two day centres in Wandsworth offering a range of support, activities and theraputic interventions for people with complex physical and learing disability needs.
Who you are
You are someone with experience of or a commitment to developing a person centred approach in working with people with complex needs and challenges. You will be a collegiate player, and someone able to see beyond the barriers that people with disabilities experience everyday. Your values and working practice will align with those of the charity to maximise the independence of those you are woking with, to enable their ability to make decisions about the types of service they are in reciept of and to ensure that your approach is both professional and sustainable.
Key Responsibilities of this role
Your primary responsibilities will include:
- To work as part of a multi-disciplinary team providing personalised support and group based activities to people accessing our Day Opportunities service in Wandsworth.
- To apply a collegiate approach to deliver strengths based support that maximises independence, knowledge and confidence of those using our services.
- To provide a key point of reference for information and support to those using the services and professionals and carers dependent on it.
- To work from one of our day centres based in Tooting or Southfields and to key work specified individuals and act as a primary contact for the families, carers and other key professionals
Critical Values in the delivery of this role
- A commitment to building independence and self-confidence amongst your colleagues as well as those you provide services to.
- Recognition of the skills, knowledge and commitment of those working around you and your contribution to them.
- A professional, can do attitude that finds solutions in the darkest corners.
- A willingness to empower those around you to exercise authority to make mistakes, test things out and lead from the front.
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay london living wage for all its front line staff.
- A commitment to training and professional development to at least Care Certificate NVQ level 3
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Please complete a covering letter and CV that indicates how you meet the key criteria in the person specification
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
About the Role
An exciting opportunity has arisen for an enthusiastic, proactive and well organised administrator to develop their skills as part of the Quality and Standards team delivering administrational and engagement support for the teams’ key objectives in the raising of standards with quality assurance process to ensure projects, activities, products, platforms and services are organised and executed to a high standard. The successful applicant will have excellent administrative skills with a high level of emotional intelligence alongside relevant experience in a fast-paced environment, underpinned by a ‘can do’ work ethic and high level of probity. The successful applicant will also have a passion for supporting programmes for young people to accelerate their personal and professional development.
Role Purpose
To provide highly efficient administrative support and be proactive within the Standards Department with exceptional organisational skills, attention to detail and a strong teamwork ethic.
The purpose of this role is to provide high-level general administration for the Quality and Standards team who is responsible for raising standards through the learning lab educator platform, using benchmarking resource products, to empower young people and champion future skills.
Key tasks and responsibilities
1. Administrative support to raise standards - Learning Lab:
• Support the engagement plan activities for educators to use the online learning platform and to access educational benchmarked resources.
• To aid the Digital Skills Development Manager to support the creation of editorial and marketing scripts.
2. Administrative support to empower young people - Benchmarking Resources and National Standards:
• To assist the Quality and Standards Manager to develop teaching tools for educators in colleges and training providers.
• Effectively support the co-ordination of resources (including agencies, suppliers, volunteers, and partners) so that all project elements are delivered to acceptable standards and meet the required outcomes.
3. Support to champion future skills – Competition portfolio reviews and audit:
• Producing and distributing accurate records of meetings. Acting as secretariat for meetings that are either in person or virtual that will include setting up meetings using Zoom or Teams, minute taking, and recording actions.
4. Operational Impact:
• Administration and co-ordination of activities in line with the project operational plan
• Develop, co-ordinate and maintain appropriate systems and processes, tracking and reporting on activity.
5. To work with internal or external stakeholders at all:
• Liaising with educator partners to ensure key quality assurance documentation is submitted to deadlines and collated on the appropriate systems.
• Monitoring the enquiries, allocating queries to team members and responding to requests for information.
• Providing support to the team in answering queries from staff, external stakeholders and suppliers.
• Assisting the team with arrangements for meetings and events including booking travel, venues, catering and accommodation.
• Supporting the budget management processes; raising purchase orders, processing invoices and monitoring expenditure.
• Maintaining all administrative systems, processes and databases.
• Supporting the monitoring of key performance indicators for learner and educator engagement and prepare data for inclusion in reports.
6. General
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility. Any significant changes will be made in consultation with the post holder acknowledging experience, education and ability.
Person specification
Key: [E] Essential / [D] Desirable.
Qualifications and experience:
• Experience operating as a high-level administrator or coordinator. [E]
• Maths GSCE grade A-C or equivalent [E].
• Experience of working in a team, including dealing with the public [E].
• Experience of using Microsoft Office suite, including Outlook, Excel, Word, PowerPoint [E].
• Experience developing and/or managing digital learning platforms and systems like Moodle. [D]
Knowledge and skills:
• Strong planning and organisational skills and ability to manage time effectively. [E]
• Excellent communications skills and ability to create high quality and engaging written content. [E]
• Highly IT literate, knowledge of LMS platforms (Moodle) or any CMS would be useful. [E]
• Able to interact with others in a sensitive and diplomatic manner, able to build rapport and establish effective relationships [E].
• Able to organise time effectively, create work schedules, prioritise workload and meet deadlines [E].
• Able to follow directions from supervisors and respect policies and procedures. Demonstrates commitment to the organisation and task completion [E].
• A level of numeracy sufficient to be able to check and reconcile statistics and financial information [E].
• Capacity to learn new systems and software packages. [D]
Personal qualities and attributes:
• Excellent team player and collaborative approach to work. [E]
• A passion to deliver the highest standards of work with attention to detail. [E]
• Very reliable and with a high level of probity. [E]
• Able to work to own initiative with broad direction. [E]
• Able to think creatively and solve problems. [E]
• Flexible in working methods and ideas. [E]
Special circumstances:
• Prepared occasionally to work outside normal hours [D].
• Prepared to travel within the United Kingdom [D].
• Able to spend time away from home [D].
How to apply: Please view the attached supporting document for full details on how to submit an application.
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
The client requests no contact from agencies or media sales.
Data and Insight Manager
We are looking for a Data and Insight Manager to investigate, analyse, synthesise and summarise qualitative and quantitative information for the organisation.
Position: Data and Insight Manager
Location: Hybrid/Reading
Hours: Full-time 35 hours per week (part-time working over 28 hours per week considered)
Salary: £53,939
Contract: Permanent
Benefits: 28 days’ annual holiday (rising to 33) plus bank holidays, Gym contribution membership (on completion of probation), Defined Benefit pension scheme
Closing date: 3rd June 2024 at midday
About the Role
The Insight Manager is responsible for transforming a wide range of data and information into insights and learning. This insight is used internally to continuously improve casework and is shared externally, with a variety of stakeholders.
You will use your knowledge to explain not just what the data tells us, but to present hypotheses about why it is what it is and what may happen next. Your role will include providing oral briefings to colleagues, but most of your work requires written communication.
You will ensure that the organisation is able to respond quickly to requests for information about the impact of its work, using your understanding of the Higher Education (HE) sector.
The role requires a highly collaborative approach, as it maintains a continuous link between casework, outreach and insight, public policy, senior leadership, and communications functions.
About You
As the Data and Insight Manager, you will excel in providing clear summaries of complex information, making appropriate use of different formats and images to communicate insights clearly, and working with communications colleagues to adapt and tailor this to different audiences.
You will have:
- Knowledge of the HE sector and of the political environment as it relates to tertiary education in the UK.
- Experience of using data to identify trends, themes, patterns and exceptions. Experience of explaining complex information simply, in writing.
- Experience of using Dynamics and Excel at an advanced level
About the Organisation
The organisation’s vision is that students are always treated fairly. It resolves complaints from students, shares learning from complaints to help improve policies and practices, and works with other organisations in the higher education sector and beyond.
The application system used for recruitment aims to overcome unconscious bias in recruiting. Instead of using your CV alone, we'll be asking you to answer questions to test skills needed for the role. The responses are then anonymised, and reviewed in a random order by members of the team.
You may also have experience in roles such as Data, Insights, Impact, Engagement, Data Manager, Insights Manager, Impact Manager, Engagement Manager, Impact and Engagement Manager, Data Analyst & Insights, Impact and Insights Officer, Research & Insight Officer, Monitoring & Insights Analyst
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
No Limits is an exceptional charity, with children and young people at the heart of everything we do. The need for our services has never been greater and the positive impact we have is significant: often life changing or saving. We are a large local charity, with a committed staff and volunteer team of more than 200, collectively driven by a passion to make a difference to the lives of the children and young people we serve.
Our Head of Finance role provides a great opportunity for someone to lead on the strategic and operational financial management of the charity. This is a key role in our Senior Leadership Team, and you’ll be joining at a great time, early in the delivery of our exciting new strategy. We’re looking for someone aligned with our values and experienced in finance. There may be opportunity to provide leadership oversight to wider support functions, depending on your experience and interests. We’re looking for a qualified accountant, or someone who is part qualified with relevant experience, who is eager to contribute to the overall direction, planning and leadership of No Limits.
The successful candidate will be joining an experienced and established Senior Leadership Team where we actively live out No Limits values, have great working relationships, and enjoy a collaborative approach with positive energy.
We are proud that around 80% of our team have their own lived experience connecting them to our services and we have a strong commitment to diversity and inclusion. We encourage applications from people of all backgrounds, experiences and communities, particularly welcoming applications from people who would add racial diversity to our team and individuals who may bring experience to help us on our journey to anti-racism. We are committed to creating a diverse environment where people can be their authentic self, where their experiences and opinions are valued and we all are open to learn from each other.
For the successful candidate, this is an exciting opportunity to build on the charity’s existing successes, developing strength and sustainability to underpin services that benefit thousands of children and young people each year.
No Limits is committed to making a difference to the lives of the children and young people we work with, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the No Limits ethos. Safeguarding and promoting the welfare of children and young people is paramount. We welcome applications from candidates with lived experience and from diverse backgrounds.
Your Role
You will be responsible for No Limits’ finances, leading on strategic and operational financial management of the charity and preparing and analysing information relating to financial planning. You will have oversight of the finance team, leading No Limits to be a sustainable and efficient organisation.
As part of the Senior Leadership Team (SLT), you will make an active contribution to the strategic direction, planning and leadership of No Limits in collaboration with the wider team. You’ll be a role model for our values and ensure the needs of children and young people are at the heart of everything we do.
There may be opportunity to provide strategic leadership oversight to our wider organisational infrastructure functions including IT, Business Support, Fundraising and Communications.
You’ll have the essentials of:
- qualified accountant (CIMA / CIPFA / ACCA / ACA or equivalent) – consideration may be given to part-qualified with relevant experience
- Strategic and operational financial management experience, including; financial process, income and expenditure management, reporting, year-end, audit, statutory and management account production, establishing and monitoring effective financial controls
- An understanding of the charity environment and wider landscape
- Experience of costing projects with a full-cost recovery approach
- Ability to plan and prioritise own and others work to set deadlines, with good time management skills
- High level of IT competency to support your role, including the use of technology and Microsoft Office
- Excellent written and verbal communication, interpersonal skills and team working
- A commitment to personal growth, continuous development, and application of learning
You may also have:
- Up-to-date knowledge of charity SORP regulations and requirements (highly desirable)
- Experience of payroll and pensions
- Ability to lead, motivate and develop people
- A successful track record of working with a Trustee Board or a leadership team
- Lived experience of one or more areas that No Limits support children and young people
Interested?.. We’d love to hear from you
We’d be happy to have an informal discussion and answer any immediate questions you might have.
Role Terms
Salary: circa £50,000 (Full Time Equivalent, pro-rata for part-time)
Hours: part-time to full-time available, from 3 to 5 days per week – Happy to talk flexible working
Place of Work: Hybrid – Southampton Head Office with opportunity for regular remote working
Contract: Permanent
Essential Car User: No
Our recruitment timeline:
• Applications close: 9am on Monday 17th June
• Shortlisting: Outcome of applications communicated by Friday 21st June
• Final stage selection and interview: Week commencing 1st July
Head of Finance - No Limits - Application Pack
To apply for this role, please refer to the Head of Finance Applicant Pack and submit your CV and cover letter, outlining your motivation for applying and your relevant experience, qualifications and achievements.
Harris Hill are delighted to be working with a leading health charity to recruit for a Fundraising Events Officer in order to project manage fundraising activity and supporter journeys from beginning to end.
As a Fundraising Events Officer you:
- Will help to deliver a memorable on-the-day experience for the charity supporters.
- Will use data and insight to inform your work, to evaluate your projects and inform future activity, and
- contribute towards the annual planning of the team.
- Will form strong working relationships with internal stakeholders across the charity, following briefing processes and ways of working to ensure the efficient delivery of activity.
- Will help gather content for the media and digital teams through the relationships you develop with our supporters.
In order to be successful, you must have experienced :
- Experience and a proven track record of managing volunteers to undertake a fundraising activity and exceed their targets.
- Ability to interpret and analyse data and use insight to improve performance and help inform future strategies
- Excellent project management skills
- Excellent communication skills
- Experience of using appropriate IT suite and level of programmes associated with
- the role including databases, digital platforms and financial system
Salary: £35,702 per annum
Contract type: Permanent and 12 m FTC
Location: London, hybrid working, 2 days a week in the office
Deadline: on rolling basis
Interview: Wednesday 5th June
Recruitment process: Cv and Supporting Statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Volunteer Development Officer
Reference: APR20246930
Location: Flexible in UK
Salary: £26,379.00 - £28,319.00 Per Annum, Pro Rata
Contract: Permanent
Hours: Part-time, 30 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Nature is in Crisis, and here at the RSPB we are working across the UK and overseas to save it. As the UK's largest nature conservation charity, with a workforce of over 14,000 employees and volunteers, we have an ambitious programme of work to revolutionise our volunteering approach and deepen the impact volunteers have as individuals and collectively.
The Volunteer Development Officer (Assemble) will work within the Volunteering Development Department to deliver the volunteering elements of our new corporate strategy, which has a focus on increasing people powered conservation, focussing on diversity and raising our internal people capabilities.
Assemble is our volunteering management system and this role will be the lead contact, champion and be the system expert from the RSPB business perspective (volunteering) for Assemble – ensuring volunteering and volunteers get the best from Assemble.
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
You can be based anywhere in the UK, and we are very supportive of flexible working. We value and understand the importance of different voices, experiences, perspectives and backgrounds within our workforce and strongly encourage applications from all sections of the community.
What's the role about?
The Volunteering Development Department are the subject matter experts for volunteering and will drive the culture change needed to achieve the required change and growth in volunteers and volunteering delivering our ambitious strategy demands.
As the Volunteer Management System (Assemble) lead, this role will:
- Proactively make changes to Assemble (through the System Administrator) as required to support, improve and develop business operations.
- Document RSPB Business processes linked to Assemble
- Assist in developing and delivering training and other resources such as promotional talks, intranet articles and team presentations, to promote uptake of the system and support users in getting the best from Assemble
- With the System Administrator (in our Digital team) ensure Assemble functionality (existing and new), work as required for users and the RSPB
- Provide excellent Customer Care and support to all Assemble Users resolving issues and challenges within our service level agreement.
- Ensure data and metrics from Assemble are available to meet business need, funding bid requirements and our annual reporting requirements internally and externally Identify and champion opportunities to get even more from Assemble to meet our volunteering strategy and improve and enhance our support for volunteers and the user experience on Assemble.
- This role would have an individual specialism but with the ability to be flexible to cover the priorities required across the department and the UK wide needs.
Essential skills, knowledge and experience:
- Comprehensive understanding and knowledge of volunteering innovation, best practice and sector standards.
- Demonstrable track record of having successfully and effectively developed a range of volunteering roles and schemes across an organisation.
- Experience of providing operational advice and guidance on volunteer involvement to people at all levels and building effective stakeholder relationships.
- Experience of working in a customer-focused environment.
- Excellent communication and interpersonal skills, successfully influencing, persuading, guiding, listening to, and negotiating with others, constructively challenging thinking where appropriate.
- Strong skills in identifying and analysing problems, issues and areas of improvement, working collaboratively to develop creative strategies and solutions.
- Ability to be proactive, use initiative and work independently.
- Excellent planning and organisational skills; ability to manage and deliver a diverse portfolio of work and to balance the priorities and needs of multiple stakeholders.
Closing date: 23:59, Friday 24th May 2024
We are looking to conduct interviews for this position from week commencing 10th June 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please.