Impact communications officer jobs
We currently have two exciting opportunities to join our team as a Donor Experience Officer. One is a permanent contract, and one is a fixed-term parental leave cover contract from 3 November 2025 to 30 November 2026.
Please indicate whether you would like to be considered for one or both of these roles when submitting your application. As a Donor Experience Officer, you’ll play a central part in providing an outstanding, informative and rewarding experience for thousands of donors through delivery of a best-in-class donor stewardship programme.
You will develop and deliver multi-channel donor journeys for supporters, giving to a variety of important areas. Working closely with fundraising leads and other members of the Donor Experience team, you will coordinate and deliver a calendar of creative touchpoints – ensuring that donors receive an inspiring experience commensurate to the level of their gifts. You’ll also work closely with colleagues leading on key income streams to ensure donor experience activity supports acquisition and retention goals.
You must be comfortable and confident in working to a brief to producing creative communications across digital and print media.
You will be proactive in sourcing powerful impact stories and case studies from across the University and translate these into high quality content that ensures donors feel their support is valued and effective, inspires repeat giving and maximises donor retention.
You will be highly organised and proactive, with excellent interpersonal, teamwork and relationship building skills, with an ability to influence and connect with stakeholders at all levels.
There are two posts available - 1 Permanent contract and 1 Fixed Term contract for 13 months. If you are only interested in one post please stipulate this in your application otherwise you will be considered for both opportunities.
What you will get in return:
- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers
As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
Our University is positive about flexible working – you can find out more here
Hybrid working arrangements may be considered.
Please note that we are unable to respond to enquiries, accept CVs or applications from Recruitment Agencies.
Any CV’s submitted by a recruitment agency will be considered a gift.
For general enquiries or enquiries about the vacancy, shortlisting and interviews, please click the apply button for contact details.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
As the Monitoring, Evaluation, Accountability and Learning (MEAL) Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.
The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.
You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.
About the Role:
- Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
- Ensure that all relevant collaborators have timely access to appropriate information and evidence.
- Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
- Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
- Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
- Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.
About You:
To be successful in this role, you will need:
- Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
- Understanding of development programmes design, implementation and evaluation.
- Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
- Experience developing logical/results frameworks, indicators, and MEAL plans.
- Strong interpersonal and communication skills; effective in diverse and challenging environments.
- Strong measurement, analytical, systematic thinking, planning and organisational skills.
Why you should apply:
Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Communications Manager your responsibilities would include: -
- Lead, inspire and manage the Communications team to raise the profile of Carers First with multiple audiences and awareness of the issues affecting carers
- Develop our digital offer across England to expand our reach and engagement with carers online, helping them to access timely and relevant information.
- Support the wider Carers First team with the promotion and delivery of projects and events to strengthen our offer and services for carers.
- Work with the Director of Income and Engagement, and the wider fundraising team, to support campaigns, events and marketing approaches that increase Carers First’s voluntary income and wider donor engagement
- Effectively develop and manage a range of stakeholder relationships to deliver the Communications Plan.
About you
To be successful in this role you will need:
Leadership and management
- At least 3 years of experience in a senior communications position, ideally within the charity or public sectors
- Proven ability to manage both strategy and delivery programmes, balancing long-term objectives with operational priorities
- Superb manager with the proven ability to inspire, motivate, support and lead staff to thrive and create a high performing team and measurable results.
Communications and stakeholder engagement
- Proven experience of developing and delivering marketing and/or communications plans
- Outstanding verbal and written communication skills
- Skilled copywriter able to communicate messages in a clear and engaging way
IT and digital experience
- Experience using Canva or similar accessible content creation tools, with an eye for strong visual design and brand consistency
- Ability to simplify systems and processes, particularly spreadsheet-based workflows
- Experience using CRM systems, analytics tools, email marketing software, and social media platforms
Fundraising and project management
- Previous experience working in support of fundraising campaigns, or relevant marketing approaches
- Project management experience: leading others to oversee and manage projects, events or campaigns.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, click on the ‘Apply Now’ button to begin your application. Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview process
The closing date for applications is 5pm on 01 September 2025. There will be a two-stage process
Candidates who have fully evidenced they meet the requirements of the Personal Specification to a satisfactory standard will be long-listed and invited to Stage 1.
Stage 1: Informal online meeting to discuss application. Please note that applications will be assessed on an ongoing basis and therefore it would be helpful to make an early application.
Following the informal meeting, candidates will be short-listed, and successful candidates will be invited to Stage 2:
Stage 2: 23 September 2025 - formal face-to-face interview in London. As part of the formal interview, candidates will be asked to give a presentation, and details will be provided in advance.
Carers First is an Equal Opportunities Employer
Positive Collaborative Ambitious
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
InCommon creates opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community.
We're searching for a great storyteller who can craft compelling content that brings our website and social media channels to life. You'll be working with the team to develop promotional materials that truly share the impact of the work we do and the people we work with.
Could you be the person to help us achieve our vision A future where generations come together in a connected and inclusive society?
We are offering:
-
Salary: £28,000, pro rata FTE
-
Contract: 16 hours a week, permanent contract
-
Location: Flexible working, based at our co-working space in Brixton, with occasional travel across Greater London and regionally
-
Target start date: October 2025
-
Deadline to apply: 5pm on Friday 5th September
How to apply
Complete an application form our website. As well as providing your contact details, the form will ask you to:
-
Tell us a bit about yourself, why you want the job and why you’d be a great candidate (no more than 250 words)
-
Tell us why you think intergenerational connection is important (no more than 250 words)
-
Tell us about a comms piece you’re proud of (no more than 250 words)
-
Upload your CV and a sample of your work.
Opportunities for young people and older people to learn from one another, fostering mutual inspiration, growth, and a stronger sense of community
The client requests no contact from agencies or media sales.
About A4ID
Advocates for International Development (A4ID) is a global charity that believes in the power of the law to drive positive change. A4ID facilitates partnerships between the world’s leading law firms and legal professionals and organisations working towards the UN Sustainable Development Goals (SDGs). Our work ensures that the rule of law and access to justice are integral to sustainable development efforts worldwide.
Purpose of the Role
The role of the Project Officer – Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.
A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.
To Apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw specific examples from your professional life in the Cover Letter.
If you have any queries about the role, please contact the Chief Operating Officer.
Closing date for applications is 21 September 2025.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Our Campaigns and Communications Manager will play a key role in identifying strategic opportunities to make change through empowering and engaging our clients and local network, building and communicating a strong case for change. You will also play an important leadership role within LRMN, sitting on the management team.
Key responisibilties include:
- Leading the development and delivery of media, communications and campaign strategies and activities within LRMN to establish and maintain a consistently high and positive media profile.
- Working closely with LRMN’s Fundraising team in producing core messages and other relevant documents to support LRMN’s fundraising strategy and activities.
- Enhancing visibility and reputation to attract funding, future staff and policy changes.
- Effectively managing the Campaigns and Communications Officer and Community Engagement Officer, ensuring relevant assistance is provided to meet targets and goals.
- Developing a core set of impact evidence and relevant marketing materials that will promote the work of LRMN, show its success and the experience of refugees, asylum seekers and migrants.
- Ensuring engagement of clients in influencing local and national campaigns with their lived experience.
- Provide strategic lead on LRMN’s Borough of Sanctuary campaign, in Lewisham, Greenwich, and beyond, and other local and national campaigns.
- Developing strategic partnerships with key local, regional, and national partners in shaping and promoting campaigns most relevant to LRMN’s client base.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a brilliant Communications & Campaigns Lead to help shape Z2K’s voice, build our brand, and drive real-world change. This is a hands-on role at the heart of a small, fearless charity that consistently punches above its weight.
From securing major media coverage to mobilising supporters and helping force two government U-turns on disability benefit cuts, our communications and campaigns are delivering real impact. With a re-brand on the horizon and a new strategy, this is a particularly exciting time to come on board.
If you’re passionate about challenging injustice through powerful storytelling and action - and want your work to make a genuine difference - we’d love to hear from you.
Why work with us?
Z2K is a bold anti-poverty charity using frontline evidence and powerful campaigns and communications to drive systemic change. We punch well above our weight - recently helping force two unprecedented government U-turns on disability benefit cuts for example. Our media voice is loud and trusted, with recent appearances on BBC News, Channel 4 News, the Today programme, Sunday with Laura Kuenssberg, and regular comments in the Guardian, Mirror, and The Sun.
This is a particularly exciting time to join us. We’re planning to launch a new brand, rolling out a new strategy, and growing our supporter base. We’re fearless, person-centred and unapologetically challenging. But most importantly, we’re delivering real, life-changing wins - this is your chance to be part of it.
About the role
We’re looking for an experienced Communications and Campaigns Lead to deliver high-impact public communications and campaigns that strengthen Z2K’s profile, influence change and support our fundraising goals.
Working closely with the Director of Policy & Engagement and colleagues across the organisation, you’ll lead the planning and delivery of engaging communications and campaign activity across digital, media and supporter channels. You will also mobilise supporters and communities for in-person actions that amplify our campaigns and deepen public engagement.
You’ll play a key role in bringing our new organisational strategy and planned rebrand to life - ensuring our external messaging reflects our values, demonstrates our impact, and helps secure the income and influence needed to deliver our mission.
A core part of the role will involve ensuring our fundraising communications are compelling and strategic, helping us build stronger relationships with supporters and funders. Equally, you’ll work with colleagues and communities to design and deliver campaigns that are shaped and delivered by people with living experience of poverty.
This is a broad and varied role, ideal for someone who thrives on collaboration, wants to be hands-on in delivery, and is passionate about challenging injustice through powerful storytelling and action.
About You
You’ll be a skilled and creative communications and campaigns professional, with a track record of delivering high-impact, audience-focused content and activity across digital, media and supporter channels. You’re confident managing multiple priorities, spotting opportunities in a fast-moving external environment, and adapting messaging to maximise reach and impact. Experience of in person mobilisation would be an added advantage.
You’ll bring strong project management skills and enjoy working collaboratively across teams to produce clear, compelling communications that support fundraising, influence policy, and build public pressure. Whether it’s crafting supporter actions, writing stories that centre lived experience, or securing media coverage, you’ll be comfortable leading delivery while contributing ideas to wider strategic thinking.
You’ll have a keen understanding of how to build trust, grow engagement, and communicate complex issues in a way that connects with audiences. You’ll also be politically engaged and passionate about using communications and campaigns to challenge injustice and drive change.
In return, you’ll join a small charity that punches above its weight with regular coverage in major media outlets and a strong voice in national conversations on poverty. It’s an exciting time to come on board, with a rebrand ahead and a huge opportunity to grow our brand as we make a real difference for people in poverty.
How to apply
Please visit our website to view the full application pack and to complete the application form
Deadline for appications is Midnight 14th September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a creative communicator with a passion for global education and international development? As the UK-based Fundraising and Communications Officer for United World Schools, you will play a crucial role in bridging global program activity and American donor engagement, through effective communication.
Based in London and working closely with both the Global Communications team and the US Executive Director, you will adapt real-time updates from the field into compelling, US-tailored content for digital platforms, social media, campaigns, donor materials, and events.
You’ll bring a keen understanding of audience preferences and storytelling strategies that resonate across borders.
This is a part-time, highly collaborative role ideal for someone with previous communications experience in an international setting who thrives in a cross-cultural, fast-paced environment.
Person Specification- Essential Skills & Experience
- Established experience in marketing or communications
- Proven ability to write for social media, email, and websites with clarity and impact
- Understanding of digital media trends
- Experience collaborating across departments and geographies
- Strong organisational skills and digital literacy (CMS, email platforms, content scheduling tools)
- A genuine passion for education, equity, and sustainable development
Why Apply?
This is a rare opportunity to work at the intersection of global impact and targeted donor engagement, ensuring vital education programming continues to thrive in some of the world’s most underserved communities.
By helping UWS USA tell its story in powerful, culturally relevant ways, you’ll directly support fundraising efforts that change the lives of thousands of children.
- Location: London (Hybrid – 1-2 days in the London office (Whitechapel, E1)
- Hours: Part-time (25 hours per week), permanent
- Salary: £28,000 - £32,000 (pro rata), depending on experience
- Closing Date: Rolling, applications will be reviewed on a rolling basis, please apply now to avoid disappointment
Apply now for more information or an informal chat about the role.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Preston, Lancashire
Permanent | Full-time - 37.5 hours per week
Salary: £77,744 - £83,546
After a remarkable 26-year journey with Caritas Care, including five years as CEO, our current Chief Executive will retire at the end of 2025. This creates a rare and exciting opportunity to lead this dynamic, well-established and vibrant organisation. The Trustees are looking for an exceptional leader to take forward and further develop one of the North West's most respected and impactful charities.
About Caritas Care
For 90 years, Caritas Care has been at the heart of communities across Lancashire, Cumbria and Greater Manchester. We are a values-driven charity committed to improving lives and creating opportunities for people across the North West. Our services include adoption and fostering, support for people with disabilities, rehabilitation programs and community projects, all designed to ensure that everyone has the chance to thrive.
About the Role
As CEO, you will provide strategic leadership and operational management, ensuring our services continue to make a meaningful impact. Reporting to the Board of Trustees, your key responsibilities will include:
- Leading the organisation with passion and integrity, upholding our values in everything we do
- Developing and implementing strategic plans to enhance and expand our services
- Building strong relationships with key stakeholders, including funders, commissioners and partner organisations
- Ensuring financial sustainability, overseeing budgets and securing funding opportunities
- Maintaining governance and compliance standards, ensuring all activities meet legal, ethical and regulatory requirements
- Inspiring and supporting our dedicated staff and volunteers, fostering a culture of collaboration and excellence
About You
We are looking for an experienced and visionary leader who is passionate about making a difference. You will bring:
- Strong leadership and strategic planning skills with experience in a senior management role
- A deep understanding of the charity, social care or public sector, particularly in service delivery and safeguarding
- Excellent financial and operational management skills, ensuring sustainability and growth
- A collaborative approach, with the ability to engage and influence a wide range of stakeholders
- A values-driven mind-set, committed to inclusion, equality and social justice
Why Join Us?
This is more than a leadership role – it is an opportunity to make a real and lasting difference. You will be joining a charity with deep community roots, a skilled team and a future full of possibility.
- Lead a well-respected and impactful charity
- Work with a passionate team dedicated to making a difference
- Shape the future of services that change lives
- 30 days annual leave plus Bank Holidays
- Incremental salary scale progression
- Flexi-time and flexible working
- Opportunity to maintain a Social Work England registration
- Employee Assistance Programme
- Work based pension 5% employer contribution (LGPS transfer will be considered for the right applicant)
- Birthday leave after 10 years’ service
- Essential car user post with travel paid at 45p per mile
- Onsite free car parking
If you believe you have the skills, experience and passion to lead Caritas Care into its next chapter, we’d love to hear from you.
To find out more about this opportunity and to access the full candidate application information, please visit our vacancies page on our website
For an informal discussion, please contact Susan Swarbrick, Chief Executive.
Applicants who have previously applied for this position need not reapply.
Closing date for applications: Wednesday 24 September 2025
Provisional interview dates: Tuesday 7 & Wednesday 8 October 2025
Early applications are encouraged as we may close the recruitment process ahead of the deadline if a sufficient number of high quality applications are received
The client requests no contact from agencies or media sales.
About Us
Animal Welfare Investigations Project (AWIP) is embarking on an ambitious five-year strategy to become a membership-first organisation, empowering thousands of animal advocates to join us in protecting animals from harm.
As part of this transformation, we’re seeking a compassionate, organised, and proactive Membership Services Officer to be the first point of contact for our members and supporters, ensuring every interaction is warm, helpful, and leaves people feeling valued.
About the Role
This is a key supporter-facing role where you will:
-
Be the friendly first point of contact for members and prospective members via phone, email, and other channels.
-
Handle inbound and outbound calls, including proactively reaching out to members to address cancellations, encourage upgrades, or convert cash supporters into ongoing members.
-
Maintain accurate supporter data, preferences, and interactions in Salesforce CRM.
-
Collaborate with our Digital Marketing Officer, Data & CRM Officer, and Gifts in Wills Officer to nurture relationships and move supporters through their journey, ensuring that every member feels appreciated and connected to our mission.
-
Support the Marketing and Communications team with occasional wider projects, such as campaigns, virtual or in-person events, or member engagement initiatives.
About You
We’re looking for someone who is:
-
Compassionate and member-focused, with a genuine desire to make every interaction count.
-
Highly organised and detail-oriented, able to manage multiple tasks and maintain accurate records.
-
Confident and professional on the phone and in written communication.
-
Comfortable with outbound calling — experience in telephone fundraising or supporter upgrade calling is desirable.
-
Able to work both independently and as part of a team.
-
Comfortable with technology, ideally with some experience using CRMs (Salesforce experience is a bonus).
-
Experienced in supporter care, customer service, or a similar role (desirable but not essential).
-
Aligned with AWIP’s mission, with a strong commitment to animal welfare and, ideally, a cruelty-free lifestyle.
-
Able to maintain strict confidentiality at all times.
Key Details
-
Hours: 16 hours per week, Monday–Thursday, 10:00 AM – 2:00 PM
-
Salary: £11,885.71 pro-rata (£26,000 FTE)
-
Contract: 12-month fixed-term contract, with potential for a permanent role
-
Location: Remote (must be based in the UK)
-
Additional hours: May be available for outbound campaigns, depending on business needs
What We Offer
-
The opportunity to be part of a growing, mission-driven organisation making a global impact for animals.
-
A supportive, values-driven team environment.
-
Training and development opportunities.
-
Fully remote working environment.
The Animal Welfare Investigations Project investigates organised animal cruelty and rescues animals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: London, Birmingham, Cardiff, or Leeds (hybrid)
Hours: Full-time (35 hours per week)
Contract: Temporary (6 weeks)
Rate: £17.89 per hour across UK or £19.75 in London (plus holiday pay)
Start Date: ASAP
About the Role
Prospectus is delighted to be supporting a large, national charity to recruit an organised and experienced Insight, Impact, and Evaluation Officer, to help shape how the organisation understands its audiences and enhance the effectiveness of its communications and engagement strategies.
Key Responsibilities
- Conduct audience research using surveys, focus groups, interviews, and social listening.
- Develop audience personas and segmentation models.
- Evaluate communications and engagement activities using KPIs and analytics.
- Coordinate and analyse national colleague engagement surveys using platforms like Peakon.
- Use digital tools to interpret data and present insights.
- Collaborate across teams to ensure findings inform campaigns and strategic planning.
- Support the development of a data-driven culture within the Communications and Engagement team.
What We’re Looking For
- Recent experience in a relevant role, ideally within the non-profit or public sectors.
- Comfort designing and maintaining dashboards, and an ability to identify trends and opportunities.
- Confidence undertaking strategic data analysis to inform decision-making across teams and leadership.
- Enthusiasm to drive conservations and make strategic recommendations for improvement.
- Strong grasp of relevant digital tools (including Google Data Studio, Google Sheets, Google UIT, and Mailchimp).
This is a fantastic opportunity to make a real impact in a respected national organisation, helping to shape how it communicates and engages with its people.
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
ABOUT LUMOS
Lumos is an international children’s charity founded in 2005 by the author J.K. Rowling to end the harmful practice of institutionalisation of children. Lumos’ mission is to fight for every child’s right to a family by transforming care systems around the world. Our vision is for all children to grow up in safe and loving families.
Despite clear evidence of the harms of institutionalisation, an estimated 5.4 million children worldwide continue to live in institutions. Separated from their families and communities, these children are deprived of the love, attention and opportunities they need to thrive. Our three-pronged approach is to prevent family separation, to protect children and to promote care reform. We’ve made important progress in closing harmful institutions and reuniting children with their families. And where children are unable to live with their birth families, we promote alternative family-based care, such as kinship care and quality foster care. Thanks to our tireless efforts alongside many other champions of care reform, the harms of institutionalisation are now more widely understood. A global movement is underway and the UN, the EU and some large development agencies have joined individual countries in pledging to change how they care for vulnerable children. We are committed to ensuring that global policy commitments are translated into local action, leading to sustainable change for vulnerable children.
JOB PURPOSE
The Communications Manager will play a pivotal role in telling Lumos’ story to the world, shaping messages that inspire action, connecting global audiences, and amplifying our mission to transform the lives of children. This role blends strategic thinking with creative storytelling to support Lumos’ global fundraising, programmatic, advocacy and organisational goals.
Working closely with colleagues, key stakeholders, journalists and freelancers, the Communications Manager will craft top quality, engaging content across our channels, with a strong focus on editorial, media, and internal communications. They will lead the production and dissemination of global communications content and provide editorial guidance on key production projects to ensure every message is impactful, consistent, and aligned with Lumos’ values.
Applicants must have the right to work in the UK. Please note that feedback will only be provided to candidates who attend an interview.
If you require any reasonable adjustments during the recruitment process, please let us know so we can discuss your needs.
Please submit your application by the closing date of 9th September 2025.
To realise every child’s right to a family by transforming care systems around the world.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Equally Ours:
We’re the UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives. Our vision is a just and compassionate society, where we are free from harm and can all contribute and flourish, whoever we are, whatever we believe in, and whatever we do and don’t have. A society that is equally ours.
About the role:
We are seeking a Membership and Communications Officer to support our Policy and Public Affairs team and lead on engaging our members.
You will be the main point of contact for our members and support our Policy team in building relationships within and mobilising the collective voice of our membership to influence public policy and drive long-lasting, systemic change.
The successful candidate will have a passion for human rights, equality and social justice, and strong interpersonal, communication and organisational skills.
Why Equally Ours?
-
Generous benefits including enhanced pension, 26 days of annual leave, health and wellbeing support, and more.
-
Flexible working arrangements to help you balance your professional and personal life.
-
A collaborative culture that values lived experience alongside professional expertise.
If you are looking for an opportunity to use your skills to drive meaningful social change, we would love to hear from you.
How to Apply:
Please read through the full job pack and then submit your CV and cover letter (max 2 pages) outlining your interest in the role and how you meet the criteria. Please ensure that you address all the criteria, providing sufficient relevant evidence, including examples, to show how your skills and experience match those required in the person specification. Applications without cover letters will not be accepted.
Closing date for applications: 11.30pm on the 7th Sept 2025
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced Campaigns Manager, who is passionate about driving change and has knowledge and experience of Communications and managing staff. This is a temporary post, whilst we go out to recruitment for a permanent post, during the busiest time of the year for White Ribbon.
The post holder will be leading our national flagship campaign – White Ribbon Day (25th November) and the following 16 days of activism, ensuring existing plans are fully developed and delivered and the campaign meets its goals and targets.
This will involve managing and working with the Campaigns Officer, the Communications Officer and a freelance and part time Project Officer (for the Portraits Project) and additional freelance and part time Communications Officer (for social media). You will need to manage our outsourcing contract with PIC PR (marketing agency) in an effective manner, to achieve our campaign goals.
Close working with the Business Development Manager and the Accreditation and Training team will be required.
You will be responsible for monitoring, evaluation and reporting to the Board of Trustees on the success of the campaign.
You will need to manage the project budget, reporting to our Finance Manager, and ensure that our campaign sponsors are happy.
Must-have qualifications
Experience in managing campaigns
Knowledge and experience in Communications
Experience in managing staff
Must be located in the United Kingdom
Desirable
Experience in monitoring, evaluation, and reporting
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Content Officer
Location: Any CHAS site - Hybrid working with a base in Edinburgh, Stepps, Robin House in Balloch or Rachel House in Kinross.
Salary: £35,445 - £39,615 per annum, pro rata
Contract Type: Permanent, Full time 35 hours per week
Closing Date: 14/09/2025 23:59
The Vacancy
Join Us as Our Creative Content Officer.
Are you a natural storyteller with a flair for crafting compelling digital experiences? CHAS is looking for a Creative Content Officer to join our collaborative Marketing and Communications Team within the Income Generation and Engagement Directorate, in a brand-new role that blends creativity, strategy, and impact.
In this exciting position, you’ll lead the creation and delivery of innovative content and campaigns across digital platforms, with occasional support for offline materials. You’ll be the driving force behind engaging narratives that resonate with our audiences, elevate our brand, and support key organisational goals.
We’re seeking someone who:
- Has a sharp eye for design and a passion for storytelling
- Knows and has experience in tailoring content for different channels while maintaining brand consistency
- Thrives in collaboration with internal teams and stakeholders
- Is ready to boost CHAS’s online presence and drive meaningful engagement
If you’re ready to make a difference through creativity and content, we’d love to hear from you.
About You
To be successful in this role, you will be a dynamic and skilled individual who brings creativity, strategic thinking, and technical know-how to the role with demonstrable skills and experience in the following areas. We expect the successful candidate to have exceptional communication skills and ability to communicate with all stakeholders and the ability to create compelling stories that inspire action.
The successful candidate must evidence:
- Proven expertise in social media management with a strong track record of planning, executing, and optimising content across multiple platforms to drive engagement and grow audiences.
- Creative proficiency in design and multimedia tools, skilled in using Adobe Creative Cloud or equivalent software, to produce high-quality visuals, videos, and other digital assets that align with brand identity.
- Solid understanding of digital marketing principles. Familiarity with SEO best practices, email marketing strategies, and paid advertising (PPC), with the ability to contribute to integrated campaigns.
- Clear, concise, and compelling writing and verbal communication, with meticulous attention to detail and tone appropriate for varied audiences.
- Analytical mindset with a results-driven approach. Ability to interpret performance data, extract actionable insights, and refine content strategies to maximise impact and reach.
- Understanding of PR and influencer engagement. Familiarity with public relations tactics and influencer collaboration strategies, with the ability to support brand awareness and amplify campaign reach through strategic partnerships.
In addition, we would expect some evidence around:
- Awareness of digital compliance and best practices. Working knowledge of GDPR and relevant digital marketing regulations, ensuring ethical and compliant content creation and audience engagement.
- Collaborative and proactive mindset and ability to engage with colleagues across the charity, with some travel to different locations across Scotland to gather and create compelling content in different formats.
About CHAS
At CHAS, we support families during the toughest of times. We have ambitions to reach every family in Scotland who is living with the heart-breaking prognosis that their child is dying and offer them our care and support to empower them to make the most of the short time they have together. The skill, determination and creative flair of our Marketing and Communication Team and Fundraising Teams makes this possible.
We offer
- Flexible Working: our teams work flexibly and in a hybrid manner with time split between at home, onsite in Edinburgh and Glasgow and one day a week at one of our two hospices, Rachel House in Kinross and Robin House in Balloch. CHAS offers flexible and family friendly working. and are happy to discuss working arrangements that work for you.
- Development Opportunities: development through exposure to a variety of fundraising, marketing and communications activities and events.
- Professional Growth: Work with industry leaders in a high-performing team where you will be encouraged and supported to excel and develop your skills.
- Comprehensive Benefits: Including generous annual leave and pension, incremental salary progression, access to Blue Light discounts, and health and wellbeing support.
Further Information and How to Apply
If this sounds like you, we would love you to apply. Click apply and you will be redirected to our careers site to answer a couple of questions and upload your CV or complete our full application form.