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Top job
Citizens Advice Staffordshire North and Stoke-on-Trent, Stoke-on-Trent (On-site)
£25,731
The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions
Posted 4 days ago
Top job
Single Homeless Project, London (On-site)
Starting at £39,328.93 and rising incrementally to £42,567.02 per annum (pro rata)
Chance to shape the development of a young and ambitious service while growing your own career within SHP.
Posted 6 days ago
Alzheimers Society, Lancaster (On-site)
£24,651 - £26,650 Per Annum pro rata based on a full time role (35 hours)
Posted 2 days ago
POhWER, Birmingham (On-site)
£38,000 - £40,000 per year
Posted 3 days ago
Community Alliance Broxbourne and East Herts, Multiple Locations (Hybrid)
£31,069 pro rata (£24,165 for 28 hours per week)
Join us as a Programme Coordinator to empower volunteers and strengthen community health in Hertfordshire!
Posted 2 days ago
Kids, Bracknell, Berkshire (On-site)
£23,613 per year
We’re looking for a Senior Practitioner who is passionate about empowering disabled children, young people, and their families.
Posted 3 days ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£31,875 - 34,500 per year
Posted 3 days ago Apply Now
Home-Start Westminster, Kensington & Chelsea, Hammersmith & Fulham, London (Hybrid)
£43,172 - £44,797 per year
Lead change where it matters most- Join us as Deputy Manager and help shape brighter futures for children and families
Posted 1 week ago
e:merge (UK) Company Ltd, Bradford (On-site)
£39,862 - £42,839 per year
An amazing opportunity to lead Emerge - a young people's charity in Bradford - and develop the organisation into the future.
Posted 2 days ago
Closing tomorrow
Action for ME, Remote
£49,500 - £54,075 per year
Posted 3 weeks ago
Closing today at 23:30
SPANA, London (Hybrid)
£55,000 per year subject to skills and experience
Lead SPANA’s digital presence across web, email, social and emerging platforms
Posted 1 week ago
Page 11 of 32
Job description

Casework – The post-holder will carry a specialist caseload, providing advice and casework covering the full range of debt issues and solutions. This includes but is not limited to, dealing with emergencies, making use of the Breathing Space scheme, making offers of repayment, drafting financial statements, advising on insolvency options and providing budgeting advice. They will ensure that income maximisation is carried out and refer to other in-house advisers or specialist agencies as appropriate.

They will be required to act for the client where necessary and communicate with third parties to progress a case.

Advice will be delivered through a variety of channels including face to face (drop-in and appointments), telephone or digital channels and must conform to the Citizens Advice Quality of Advice standards and funder requirements.

The post-holder will work to individual targets that must be met in order to contribute to team targets.

Application resources
Posted by
Citizens Advice Staffordshire North and Stoke-on-Trent View profile Organisation type Registered Charity
Posted on: 17 September 2025
Closing date: 17 October 2025 at 23:30
Tags: Advice / Information, Finance, Social Care / Development, Advocacy, Social / Support Work