Individual Giving Supporter Recruitment Manager Jobs

Job Purpose:

We require a bright, helpful, committed and adaptable temporary administrator to provide daily support to our IG Team. The primary focus of the role is to support the IG team with various administrative duties across donor recruitment, development and legacy fundraising.

The successful candidate will gain exposure to and experience of all aspects of fundraising and marketing at MSF and will be treated as a full member of our team. 

Knowledge, Skill & Experience: 

• Demonstrable interest in fundraising and/or marketing and considering a future career in this area. 

• Strong communication skills – written and oral (fluent in English). 

• Good attention to detail. 

• Willingness and ability to manage multiple administrative tasks. Adaptability and the capacity to adapt to the conflicting needs of several busy teams and juggle multiple tasks. 

• Ability to carry out reporting and analysis. 

• Good working knowledge of Microsoft excel and word. 

• Experience working on a CRM database and experience in data input. 

• Professional, efficient and highly organised.

• Genuine interest in, and commitment to, the humanitarian principles of MSF. 

• A highly organised individual with a keen eye for detail, looking to gain experience in fundraising.  A team player with excellent interpersonal skills and a proactive approach. 

Right to work - Candidates must have the right to work in the UK. Employment sponsorship will NOT be offered by MSF UK for this role.

MSF UK is an equal opportunities employer. We are committed to diversity and creating an inclusive environment for all employees. We encourage applications from all sections of our diverse community.

How to Apply:

Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:

13 November 2024, 11.59pm (GMT)

Incomplete applications will not be considered.

To work alongside the Donor Development & Legacies Lead (DDLL) to help develop MSF’s donor development strategy to increase the lifetime value (LTV) of MSF UK supporters, by enhancing their knowledge and understanding of humanitarian action and their awareness of the importance of their own support to MSF. The DD&LL is accountable for the delivery of the full DD&L strategy and has personal responsibility for implementing the mid-value and legacies work programs.

The SDM is responsible for delivering MSF’s supporter development program, overseeing all communications to warm donors (under £10k), focusing on building relationships with individual supporters and developing other warm audiences to increase their financial contribution and loyalty.

Supervise and motivate the Stewardship Officer to implement and improve MSF’s stewardship program, increasing donor engagement and loyalty from those giving under £10k across multiple channels.

DEPARTMENT: Fundraising

HOURS: Full time, 37. 5 hours per week (Mon – Fri)

LENGTH OF CONTRACT: FTC, 13 months (Maternity cover)

LOCATION: London - Hybrid

SALARY: Salary £45,643.41 per annum

Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?

We want you to put that passion to great use supporting people with mental health issues to find paid employment as part of their recovery and improving their lives.

So why not apply for the role of Employment Manager at Waythrough today?

As Employment Manager, of an IPS team in Bristol you will be responsible for the day-to-day management of service contracts and helping the staff team to plan and problem solve employment issues with service users working within an IPS fidelity framework. We’ll also rely on you to support the Service Lead to liaise with Commissioners and with the treatment teams as well as actively networking with local employers, Job Centre Plus and Voluntary Organisations to help find paid work job opportunities.

You must be able to effectively manage a team of typically 5 Employment Specialists who provide person-centred support to individuals to help them find and sustain appropriate employment. You’ll need to be assertive and adaptable, with a positive attitude about employment for all and excellent networking and interpersonal skills. An effective time manager who knows how to use IT effectively to support you and your team’s caseload management and reporting, your own transport, and the ability to travel weekly around Bristol area are also essential. Training in the IPS framework will be provided, but prior knowledge of this approach would be an advantage.

This is a permanent full‐time post at 37.5 hours a week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Since 2018, Connect: North Korea (CNK) has grown from a small community start-up into an effective and impactful organisation with an annual income of approaching £500,000, mainly through grants from Trusts and Foundations. We now want to develop our individual giving programme to build our unrestricted income and secure our long term growth.

As our new Head of Individual Giving, you will be responsible for growing our income from our individual and corporate base to help us reach more vulnerable members of our community. You will lead on  individual fundraising relationships and initiatives, including appeals, fundraising campaigns, and all direct marketing activities and communications. You will position us in our supporters’ minds and encourage them to actively support CNK in 2025 and beyond.

Position: Head of Individual Giving 

Responsible to: CEO

Based at: Our offices in New Malden KT3 with some remote/home working.  We will be as flexible as possible to accommodate the right candidate.

Contract: Permanent. Full-time (35 hours per week) with occasional evening working required. Flexible hours/days possible whilst respecting core hours of 10am-4pm

Salary: £42,000 - £45,000 + 5% pension on qualifying earnings, health insurance and gym membership

Benefits: 28 days holidays exclusive of public holidays. We also offer 2 additional days on top of this – 1 recharge day where the whole charity closes and 1 day in the week of a staff member’s birthday.

The role

Your specific objectives will be to:

• Grow our individual supporter base (individual and corporate) by 30% in 2025 through new donor acquisition strategies

• Increasing our unrestricted income from major, mid and low level donors and corporate partners to £100,000 per annum in 2025 and beyond 

• Delivering impactful messages, responsive and successful direct marketing and digital fundraising campaigns

This is a really exciting opportunity for a creative ambitious self-starter who enjoys a fast paced fundraising environment, is passionate about communications, building donor relationships and driving long-term income growth.

Funding dependent, we would intend that the role also entails future promotion and staff management potential.

You have:

1) ability and enthusiasm to start up our individual giving programme (low, mid, major donors and corporate) to reach our target to raise £100,000 by end of 2025

2) creativity in creating and communicating personal stories and compelling asks that motivate our supporters to give

3) analytical understanding, strategic acumen and practical experience of the supporter journey from recruitment to regular giving, and ability to deliver this for CNK
 

Supported by the CEO, your main duties and responsibilities will be:

Strategy:

• Strategise and plan our annual individual and corporate giving programme with targets and performance indicators.This will be a key focus area within our 2025/6 corporate fundraising strategy.

• Report quarterly on progress. Use online analytics, social media insights and other metrics to help us learn, improve and grow our income from low, mid,major donors and corporate supporters.

Annual Corporate and Individual Giving Programmes:

• Develop and deliver CNK corporate and individual giving fundraising programme of events, campaigns and appeals to raise £100,000 in 2025. 

• Work closely with CEO and CNK team members to craft information into compelling copy, asks, supporter updates, social media content and personalised campaign appeals. 

• Plan and deliver low and mid level individual giving campaigns to cultivate new donors, convert existing supporters from once off donations to regular givers and inspire donors to increase their current support.

• Design and deliver our annual major donor giving programme. Cultivate, communicate and inspire new major donors to join us with the aim of increasing our current major donor pool by 10%. Steward current donors, keep in touch, craft compelling asks to support their progression towards more frequent or higher-value donations.

• Report monthly to the CEO on the success of campaigns and programming, income raised, number of new supporters/followers, conversion rates, offering insight on ROI, learnings and how we will incorporate this learning to improve how we do things in future. 

Fundraising compliance:

• Save all profiles, donations, giving history, gift aid agreements, correspondence, and communications with supporters on CNK CRM database. Uphold GDPR and comply with fundraising best practice.

US Individual Giving Programme:

• Contribute towards developing a new US individual giving portfolio through prospect research and crafting compelling fundraising asks.

Staff & Volunteer Management:

• Create and manage a volunteer fundraising programme to grow individual giving through community events, social media and awareness raising. 

The role has no direct line reports at present but there may be in future, budget permitting

Essential skills and experience:

You will have at least five, ideally eight, years experience of:

• individual giving fundraising for a small charity, with a track record of developing and delivering successful individual giving campaigns that have generated 5 figure sums 

• building a supporter base - both amongst low value, but also mid level and major donors

• gathering information, case studies, data and finances, distilling and crafting high quality, well articulated compelling funding asks

• growing charity brand and positioning, thorough consistent approach, campaigns, asks,use of language and artwork

• digital marketing including social media, email marketing, and website content management

• designing tools, inputting data and keeping CRM software updated, using data analytics to report on donor journey and drive fundraising decisions

• relevant fundraising regulations and best practices, including GDPR compliance.

You:

• Can work quickly under pressure in a fast-paced environment.

• Are highly organised, able to act on own initiative, able to manage multiple projects and deadlines

• Have excellent written and verbal communication skills, able to craft compelling asks to engage and inspire donors.

• Have engaging people skills, friendly, approachable with a positive attitude. You enjoy talking to donors about CNK on the phone, by email, in person and are unafraid to ‘make the ask’ Can engage collaboratively and constructively in a small team with an entrepreneurial feel

• Are creative and confident in suggesting ideas and solutions. you are ambitious for what your role can deliver for our community.

• Are committed to supporting and embedding lived experience across CNK

• Are keen to build and develop your role as suits the needs of the organisation

• Can speak Korean although this is not essential to the role.

We welcome and encourage applicants from all backgrounds and do not discriminate on the basis of age, disability (physical or learning), LGBTQI+ or relationship status, pregnancy and maternity, race, religion and belief, gender or social class.

ORCA believe that everyone who cares about whales and dolphins can play an active role in safeguarding their future, and we are looking for an Individual Giving Manager to develop an individual giving focussed strategy that can help secure our conservation work for the future.

We are looking for a fundraiser with experience across a range of digital giving channels and has a keen understanding of different donor journeys and is able to create high quality, targeted communications aimed at a broad range of stakeholders.

The ability to manage digital channels such as social media, web content and CRM-led communications is essential, particularly for memberships/regular giving and donor recruitment and retention.

ORCA have set ambitious but achievable growth targets over the next three years of:

• 2025: £25,000 increase in individual giving income vs 2024
• 2026: £75,000 increase in individual giving income vs 2024
• 2027: £150,000 increase in individual giving income vs 2024

This is an opportunity to build on existing individual giving income streams and catapult ORCA into the next phase of it’s growth by providing a solid financial foundation for the future of our conservation work.

This role would particularly suit someone who is looking to take their first step into a senior fundraising management role within the conservation sector

Are you and Individual Giving (IG) Manager looking for their next role? Demelza is looking for a Senior Individual Giving Manager to develop and deliver their Individual Giving and Legacy programmes. Making a positive different on the lives of children and young people, Demelza is a wonderful children's hospice doing some fantastic work. The Senior Individual Giving Manager role is a key role in growing sustainable income from individual supporters. This is an ideal role for someone with individual giving experience looking for career progression and opportunity to line manage. Demelza offer fantastic benefits and training and development opportunities, including a leadership development programme.

To be a successful Senior Individual Giving Manager, you’ll need:

• Experience of leading individual giving or appeals fundraising campaigns or community fundraising campaigns including developing marketing and stewardship plans
• Excellent organisation and project management skills and experience in managing budgets, forecasts and targets
• Strong communication and relationship building skills with a range of audiences, including internal and external stakeholders

Salary: £41,000
Contract: Permanent
Location: Hybrid – 2 days per week in Kent, South London or East Sussex locations
Deadline: Rolling

If you would like to have an informal discussion, please call Emma on 02030 062787 or email your interest along with your CV to [email protected]. 
 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
 
If enough applications are received the charity reserve the right to end the application period sooner. 

Be there when it matters.

Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.

Do you have Individual Giving experience, particularly in supporter stewardship and retention? If so, Sue Ryder has a fantastic opportunity to be our new Individual Giving Officer.

Reporting to the Individual Giving Manager, you will work as part of the Individual Giving Team, stewarding existing supporters and maximising income across a variety of direct marketing campaigns and activities, including: direct mail, email, digital, telephone campaigns, and the national fundraising Lottery.

The successful candidate will be expected to attend our Euston office once a week, although there is some flexibility around this for the right candidate.

Key Knowledge and Experience

• Experience of Individual Giving fundraising or transferable experience.
• Experience of developing compelling marketing materials and copy for print, web and social media.
• Strong knowledge of Microsoft Office packages with advanced Excel experience.
• Experience of supporter stewardship and retention.
• Experience of managing external agency relationships.
• Experience of working with databases (Raisers Edge experience preferable).

Key Responsibilities:

• Planning and delivery of multi-channel direct, telemarketing and digital marketing campaigns; to include briefing in new products, managing timings, campaign budgets, collating feedback and approval from key stakeholders, liaising with suppliers and ensuring materials are compliant and on-brand
• Work with the Individual Giving Retention Manager to forecast income and expenditure for campaigns and ensure spend remains within budget.
• Manage all aspects of effective and inspiring supporter journeys. Reviewing data, cancellations and implementing communications to reduce attrition accordingly
• Responsible for retention telemarketing campaigns, including delivery of fundraiser training, campaign briefing, day-to-day agency management and overseeing compliance

Competitive Benefits Package
- 27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
- EAP support scheme
- Staff discount with thousands of retailers
- Enhanced maternity, paternity and adoption pay
- and lots more. Please visit our careers website for the full list.

Closing date: 5 November 2024
Interview date: 13 November 2024

We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage.

If you want more than just a job, we want you.

Join the team and be there when it matters.

About Resolve

Resolve is a local charity with a lot of heart.

Our purpose is to meet the needs of local people who need substance misuse treatment, are homeless or are experiencing poverty. We help people move to manageable, positive lifestyles where they can contribute and enhance their local community.

We know we make a difference because our clients tell us “I was in deep despair, but I was supported beyond belief. It made me feel a much brighter, bigger person. I don’t feel like a broken mum anymore.”

Alongside high levels of job satisfaction, staff also get generous holiday entitlement, flexible working, ongoing training, free parking and employee wellbeing support.

 About the role

The Fundraising Manager will play a pivotal role in the growth of Resolve. Funded for five years by The National Lottery Community Fund, the Fundraising Manager is central to securing the resources necessary to provide essential Drug and Alcohol treatment services ensuring organisational sustainability.

Resolve is currently reliant on Trusts and Foundations for funding, and you will spearhead efforts to diversify our income streams and expand our donor base.

Your responsibilities will encompass developing and executing a robust fundraising plan, forging strong relationships with key donors and surpassing fundraising targets.

This is a senior role and you will contribute significantly to organisational strategic initiatives, ensuring long-term sustainability and growth.

About you

· Strong evidence of fundraising success with a track record of raising income from donations.

· Experience of developing and delivering fundraising plans, alongside working towards and exceeding targets.

· First class communicator (verbal and written) with the ability to communicate to a range of audiences.

· Proven ability to build strong and lasting relationships with stakeholders and supporters.

· Innovative, bold, ambitious and creative.

· Adept at collecting both data and client’s stories to demonstrate the impact of our work.

Other roles you may have experience of: Business Development Manager, Donations Manager, Community & Events Fundraiser, Relationship Manager

For full details please see the recruitment pack. Apply either through CharityJob or submit a CV and a covering letter outlining how you meet the person specification. The closing date is Monday 4 November 2024, 12pm with interviews on Monday 11 November 2024.

Harris Hill is working with a Human Rights charity, supporting their search for an Individual Giving Executive ASAP until April 2025.

The Individual Giving Executive is responsible for delivering direct marketing campaigns to develop and engage existing supporters, across a range of products including cash appeals and the upgrade programme.  

 You will be working across a range of channels including, but not limited to, print, telemarketing, email and digital. You will need to work with both external agencies and other departments within the organisation to ensure projects are delivered on schedule and within budget.

Experience

Demonstrable project management experience working with both internal and external stakeholders and suppliers
Ability to deliver multiple projects across multiple channels on time and prioritising demanding deadlines
Working with Telefundraising agencies
Worked on digital fundraising channels including emails
 

Knowledge

Good understanding of what motivates people to donate and how and when to communicate differently with different audiences

This role is hybrid based. Normally 1-2 dpw in the London office. 

If you would like to hear more, please get in touch. 

Senior Individual Giving Officer

Salary £30,000 - £34,000 per annum - subject to skills and experience 

Hours of work 37.5 hours a week over five days ((we welcome flexible working requests)

Base Hybrid working for the foreseeable future with regular attendance at least two days a week at one of our locations:

o Pears Building, Pond Street, London, NW3 2PP

o Barnet Hospital, Wellhouse Lane, Barnet, EN5 3DJ

o Chase Farm Hospital, 127 The Ridgeway, Enfield, EN2 8JL

To apply for this post, send your:

• CV (please include your last employer and dates of employment)
• Cover letter - please use your written statement to explain why you are keen to work at the Royal Free Charity and your suitability for the role as detailed in the role description. Please also consider when writing your statement that strong writing skills are important for this role.

Please note, that applications submitted without a cover letter may not be considered for this role.

Closing date for application: Monday 11th November 2024 12 noon.

Interview date: Tuesday 26th November 2024

Please kindly note that we may close the job advert before the closing date if we receive a large volume of applications.

• You must be eligible to work in the UK

The role

The Senior individual giving officer will report to the Senior individual giving manager.

Principal accountabilities / responsibilities

Fundraising

· Support fundraising activity across a wide range of programmes, including individual giving, legacy, in-memory and events fundraising

· Plan, execute, monitor and report on individual giving and legacy appeals, leading project groups with the support of the Senior Individual Giving Manager

· Optimise retention and increase supporter lifetime value through development of channel specific and donor-led effective welcome journeys,  and seamless supporter journeys.

· Use strong creative and copywriting skills to produce stand-out communications that elicit an emotional response and successfully solicit income

· In collaboration with the database team, analyse response data and feedback and use this to propose campaign optimisations and future campaign recommendations

· Manage and monitor own campaign budgets and results, reforecasting and providing detailed commentary and analysis

· Collaborate with internal stakeholders and external suppliers to ensure activity is delivered to agreed plans, budgets and deadlines

· Ensure individual giving integrates with the wider organisational calendar and that supporter communications support and align with key activities and goals

· Use our active channels to grow our lists and opt-in rates, increasing touchpoints with our supporters

· Oversee a testing programme for appeals and digital activity, constantly iterating and optimising to refine creative and segmentation over time,  sharing insight with the wider organisation to improve knowledge

· Conduct competitor analysis to learn and identify opportunities

· Manage working relationships with a range of external suppliers to fulfil our varied programme – including print, creative, face to face and postal agencies.

Charity systems and compliance

· Keep abreast of fundraising sector trends and how they can be applied to our work

· Adhere to all charity standards, policies and procedures

· Maintain a strong working knowledge of fundraising regulation

· Comply with the data protection regulations, ensuring that information on donors remains confidential.

Personal development and working relationships

· Build relationships across the charity and the Royal Free London, enabling own work and engaging with internal and external stakeholders to identify opportunities

· Take time for personal development, contribute to learning and ideas for the wider team

· Contribute to the charity’s strategic direction, a performance-driven culture, and good practice

· Deputise for the Senior Individual Giving Manager as appropriate

PERSON SPECIFICATION
Qualifications

No specific qualifications are required for this role.

Experience

 Essential

· Not-for-profit fundraising experience

· An understanding of Individual Giving practices and techniques

· Project management experience

· Using data insight to inform marketing tactics

· Individual Giving/direct marketing experience managing offline and online appeals

Desirable

· Email platform experience eg, DotDigital/MailChimp

· Financial budgeting experience

· Raisers Edge or similar CRM system experience

Skills and Knowledge

· Autonomous worker with outstanding organisation and project management skills

· Excellent interpersonal skills and ability to proactively build relationships

· Strong literacy skills with an excellent eye for detail

· Highly numerate with the ability to analyse large data

· Building supportive and trusting relationships

· Excellent communication skills both verbally and written

· Ability to contribute to a collaborative and agile team, enabling others to learn, deliver and celebrate successes

This job description is not exhaustive, and the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.

 Benefits

Core benefits

· 25 days of paid holiday, plus three-day office closure rest period between Christmas and New Year, and UK bank holidays. This increases to 30 days leave after five completed years of continuous employment (all leave is pro rata for part time employees).

· A contributory pension scheme, where we match your 4% contribution towards your pension. If you choose to increase your payments into your pension scheme, we’ll match your contribution up to 9%.

· A sick pay package that offers one month’s full pay and one month’s half pay in any 12-month period if you’ve been with us for less than two years. This rises to two months’ full pay and two months’ half pay in any 12-month period after two years of continuous employment.

· Occupational maternity pay and paternity pay packages that provide more generous support than statutory pay alone.

· A flexible working policy to support our employees’ work/life balance.

Support for your financial wellbeing

· Expert financial advice from our financial partner, the London Credit Union

· Salary Sacrifice Scheme

· Savings on purchases with the Blue Light Card

· Our Death in Service benefit

Support for your health and wellbeing

· Subsidised gym, pool and classes at our Rec Club in Hampstead

· Secure bicycle parking and shower facilities at our Hampstead site

· Fortnightly guided meditation

· Free massage therapy from our complementary therapy team

· Menopause peer support group

· Employee Assistance Programme offering 24-hour access to free confidential advice and support on work and personal issues.

Fundraising department

Our dynamic fundraising department generated over £4 m in 22/23, and we are now preparing for an ambitious multimillion-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital. We pride ourselves on being a supporter focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals. 

Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives: 

· Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within Public Fundraising, with their work underpinning and supporting the entire department. 

• Our Philanthropy and Campaigns team builds relationships with individual philanthropists, trusts, foundations, and corporate organisations which give, or have potential to give, £10,000 to the charity each year. They lead major appeal activity for the charity, currently focused on our exciting cancer campaign which is due to launch in 2025. 

The Development Manager (Individual Giving) will focus on increasing donations from individual supporters. Working closely with the Head of Development and CEO, you'll be responsible for growing donation schemes for individual supporters, stewarding major donors, delivering public fundraising appeals and promoting opportunities for supporters to make gifts in wills.

We look to recruit a candidate excited to take responsibility for their own area of work as part of a small team. We will consider strong applicants with previous experience in fundraising / development or transferable skills and knowledge from customer-facing roles in other sectors.

This is a full time permanent position with a minimum of 3 days based on site.  We are open to flexible working arrangements including part time working and compressed hours.

TO APPLY please send your CV and a cover letter of no more that 2 sides detailing how you meet the requirements below. 

Interviews are expected to take place on 13th and 14th November. Please state in your cover letter if you are unable to interview on these dates

Key duties

1. Manage and develop relationships with a portfolio of individual supporters
2. Plan and deliver a year-round programme of supporter events encouraging donors to engage with our work
3. Implement supporter stewardship systems with the aim of retaining and increasing support
4. Assist with the planning and delivery of annual individual giving campaigns 
5. Process and acknowledge donations and Gift Aid claims on CRM system (Spektrix)
6. Support with researching and drafting briefing documents for prospect and supporter meetings
7. Develop strong internal relationships to help promote the work of the Development team
8. Represent the organisation at fundraising sector events

Essential

• Experience of organising events to engage or steward supporters, clients or customers
• Proven track record of successfully managing a portfolio of supporter relationships or customer accounts
• Experience of delivereing supporter or customer journeys leading to increased support and engagement
• Strong organisational and planning skills
• Ability to analyse customer feedback
• Strong interpersonal, written and verbal communication skills

This is not an exhaustive list. Please see the JOB PACK for full details

Our commitment to equality and diversity

We are committed to providing equality of opportunity and encourage job applications from people of all backgrounds. We strive to build a diverse and inclusive workforce that is representative of our community and helps us to deliver more for our visitors. We particularly encourage applications from candidates from ethnic minority backgrounds and candidates with disabilities.

Working with our fantastic fundraising team to generate one-off and regular gifts from individuals across a range of income streams.

Individual Giving Fundraiser
Permanent contract
Full-time (substantial part-time considered)
Aylesbury/Hybrid
Salary circa £28,000 per annum

Do you have a proven track record of delivering successful and impactful appeals or direct marketing campaigns? Are you looking for an opportunity to develop your career in fundraising at a dynamic and successful national charity?

Lymphoma Action is looking for someone to join our supportive, passionate and successful Fundraising Team as our new Individual Giving Fundraiser. If you enjoy creating compelling and impactful copy, working with colleagues and external agencies to deliver brilliant campaigns, and delivering top-notch supporter care, then this might be the job for you!

We’re looking for a great team-player with a flair for writing, excellent organisational and IT skills and an understanding of the use of digital platforms to maximise fundraising income. This is the perfect role for someone who has experience of:

• creating effective marketing plans aimed at maximising engagement and income.
• delivering appeals or campaigns to an agreed budget, and reporting on outcomes and financial performance.
• the use of data analysis and segmentation to successfully target appropriate audiences.
• delivering outstanding supporter or customer care.

Lymphoma Action is an employer of choice, with staff receiving excellent benefits such as life assurance, an employee assistance programme, flexible working, generous holiday entitlement and enhanced entitlements to sick pay and paternity/maternity leave. Download the Recruitment Pack to find out more.

We are the UK’s only charity dedicated to lymphoma, the UK’s fifth most common cancer. We’ve been providing expert information and wide-ranging support for more than 35 years, helping thousands of people affected by lymphoma. We have developed a great working culture that focuses on our key values, as well as prioritising a creative, inclusive and supportive environment.

This is a hybrid role, offering the flexibility of office-based and home-working. Proximity to Aylesbury is essential, as the postholder will be required to attend the office a minimum of once a week and more frequently during the induction period.

Closing date: Monday 4 November
Interviews: Thursday 14 November

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Please note that applicants need to be resident in the UK and have the right to work in the UK.

No agencies please.

Role Overview:

The Talent Set is proud to be working with a great charity as they search for an Individual Giving Manager to support them for an initial 3-month opportunity.

The Individual Giving manager will develop, grow, and manage the organisation’s supporter recruitment program through regular giving, lottery, cash, and payroll giving. They will plan and optimise activity to attract and retain supporters, using data to test and launch new products and propositions.

Key Responsibilities:

• Develop, grow, and manage the charity’s supporter recruitment program through regular giving, lottery, cash, and payroll giving.
• Plan and optimise activity in line with the Supporter Giving, Legacies and wider Fundraising strategy.
• Use supporter insight to test and launch new products and propositions to attract and recruit new supporters.
• Develop engaging content to retain, nurture, and encourage repeat giving.
• Drive successful acquisition strategies and deliver campaigns across cash, regular giving, and lottery income streams, predominantly through paid digital activity.
• Create and test new individual giving propositions and products.
• Develop engaging welcome journeys for all new supporters.
• Work across other teams to develop a conversion strategy that increases engagement, income, and Lifetime Value.
• Manage the Give As You Earn portfolio.
• Manage external suppliers, including the digital marketing agency.
• Ensure campaigns are delivered within budget and deliver against KPIs.
• Monthly finance reporting against income and expenditure.
• Create a test and learn strategy across all activity.
• Develop strong internal relationships with colleagues.
• Continuous horizon scanning across the sector to spot trends and opportunities.

Person Specification:

• Digital fundraising, specifically paid social
• Strong project management
• Exceptional communication skills
• Budget management and reporting
• Strong relationship development
• Decision making based on evidence
• Understanding of Fundraising regulations
• IT literacy with working knowledge of Microsoft Office, CRMs, and digital fundraising platforms
• Experience in Direct Marketing across online and offline channels
• Experience in supporting the development of acquisition strategies
• Experience in campaign planning and management
• Experience in data selection, analysis, and interpretation
• Demonstratable budget management
• Ability to deliver high-performing campaigns under pressure and to tight deadlines
• Experience in reviewing month-on-month analysis of activity to improve and optimise products
• Experience in improving supporter journeys and user experience
• Experience in supporter communications for stewardship

What’s on Offer:

• An initial 3-month role with the potential for extension.
• Flexible working pattern with hybrid and remote options considered.
• An extremely competitive day rate of £175 per-day PAYE + daily holiday (Inside IR35).
•  

Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About Us

At Share Community, we work with disabled people in South West London who need extra help and support to realise their dreams and aspirations. We are a registered charity and centre for training and wellbeing, providing a range of programmes and activities for adults with learning disabilities, autism, physical disabilities, mental health and other support needs. 

We aim to help people live happier, healthier and more independent lives and make their own choices, focusing on what they can do, not what holds them back. We believe that everyone has something to offer their community, whether it be in employment or as active members of our society. 

We are now looking for a Fundraising Manager to join our team on a full-time, permanent basis, working 35 hours per week. Some flexibility around days and hours worked can be considered.

The Benefits 

• Salary of £35,514 per annum 
• Pension scheme with 5% employer contribution 
• 25 days’ annual leave per year, increasing by one day per year up to a maximum of 30 days 
• An extra day off for your birthday 
• Free 24/7 Employee Assistance Programme for employees and their families 
• Free and full access to Headspace (a mindfulness and meditation app) 
• Season ticket loan 
• Cycle to work scheme 
• Remote working options 

This is an incredible opportunity for an enthusiastic and talented fundraising and individual giving professional to join our ambitious organisation.

Working with a passionate team, you’ll be making a vital contribution to improving the lives of adults with disabilities, supporting their journey towards greater independence and happiness. 

What’s more, our Investors in People Gold and Investors in Volunteering accreditations demonstrate our dedication to our people and you’ll be joining a welcoming working environment, surrounded by people who support you, challenge you and inspire you. 

So, if you’re ready to drive meaningful change and become a pivotal part of our mission to create a world where everyone is valued and included, then apply today.

The Role 

As our Fundraising Manager, you will take on a key role, creating the income we need to undertake our vital work supporting disabled people. 

We are looking to further develop and diversify our income streams beyond Trusts and foundation and focus on increasing donations from individuals with an interest in our cause. 

Growing our individual supporter base, you will recruit new supporters and build on the excellent foundations laid by our outgoing Community Fundraiser to raise our profile amongst our neighbours. 

You will provide outstanding relationship management and donor care to supporters, ensuring they are recognised and thanked for their contribution. Additionally, you will develop and deliver fundraising operational plans, helping to create fundraising materials that encourage and support fundraising potential.

About You

To be considered as our Fundraising Manager, you will need: 

• Experience increasing fundraising income from individuals and achieving income targets 
• Experience of the effective stewardship of charity donors 
• Project planning and management experience 
• Experience managing and hitting budgets 
• Knowledge of fundraising good practice 
• An excellent understanding of donor stewardship and relationship management 

Please note, this role will be offered to the successful candidate subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. 

We actively encourage applications from people from minoritised ethnic communities and with lived experience of a learning disability and/or autism. This is because we believe our staff should reflect the diversity of our student body wherever possible in order to provide the best possible service. 

How to apply 

Please send us your CV and a cover letter. In your letter, please tell us: 

• What attributes would an effective and successful Individual Giving Fundraiser have at a charity like Share? 
• What would be your top three priorities for growing individual giving at Share? 
• Who would be your key allies within Share to grow our individual fundraising? 

If you would like to have a chat about the role or visit us prior to applying, please contact a member of the HR team. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment, and if you make it to the interview stage, some questions will be sent in advance. All disabled applicants who meet the minimum criteria will be offered an interview. 

This job is subject to two satisfactory references, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application.