Jobs in Lincolnshire
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Key Responsibilities:
- Provide high quality information and support in an empathetic and professional manner.
- Conduct a holistic needs assessments for each service user according to their individual circumstances
- Working with each service user to establish the most appropriate sources of support, and agree an action/support plan with them
- Provide a face to face service when there is an over-riding need to do so by visiting service users
- Collaborate with other agencies/service providers who can offer additional support options
- Liaise with partners, ensuring that agreed actions are followed up
- Log and communicate details of cases in a timely and accurate manner to ensure that records are up to date and the wider team has the information they need to provide support.
- Explore, assess and escalate any safeguarding concerns according to the RABI safeguarding policy.
- Contribute constructively to the development of the Service Provision team and function, for the benefit of service users.
- Work constructively and collaboratively to solve problems with the support of colleagues.
Person Specification:
Essential
- Experience providing services to vulnerable service users, listening and supporting in a non-judgemental way.
- Knowledge and insight into state benefits and complementary support services (whether national / local / statutory agencies.
- Excellent communication skills, being able to establish rapport and build trust quickly.
- The ability to build a practical plan alongside a service user and adapt approach to different circumstances and personalities.
- Knowledge of data protection principles and how to apply them.
- Knowledge or experience of safeguarding best practice.
- Knowledge and insight into complementary support services (whether national / local / statutory agencies).
- Excellent IT software skills and aptitude to adapt to new systems and processes.
- Flexible, resilient and solution focussed working with sensitivity and integrity.
- Collaborative, constructive, and solution-focussed
- Ability to work flexibly, depending on the needs of the team and of service users.
Desirable
- Farming background or knowledge of the farming community environment.
- Experience providing support remotely.
- Relevant qualifications in health and social care
Other
Use of own car, ability to travel to support service users / attend meetings.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Director of Service Transformation
Employer - Kids
Location – Remote work involving regular travel within England
Salary - c.£70,000
Hours - 36 hours per week (Flexible hours considered)
At Kids, we're midway through an ambitious five-year strategy aimed at enhancing, expanding, and innovating our family support services. Working hand in hand with disabled children and young people, we're advocating for systemic reform while seeking sustainable methods to deliver our services. Our remarkable team is already co-creating new services, leveraging digital platforms, and devising creative solutions to meet families' urgent practical and emotional needs. You'll lead efforts to uphold our exceptional service quality, driving the development of innovative support models that cater to families' evolving needs and can be financially sustained.
As our Director of Service Transformation, you will lead the exciting next phase of transforming our charity’s services to reach more disabled children, young people and their families. You will be responsible for sourcing and delivering contracts and partnerships essential for the charity’s sustainability by advancing our digital outreach and nurturing new partnerships and securing sustainable funds for innovative models of support.
What you will be doing as the Director of Service Transformation:
- Lead and execute services strategies and plans that extend and transform the impact and financial sustainability of the charity’s services and support for disabled children, young people and their families.
- Lead the design, development and sales of innovative new service models and the scaling of existing services.
- Work closely with the other executive directors and leadership team to achieve the generation of an annual financial surplus to reinvest in Kids.
- Ensure the quality and safe delivery of all Kids’ services.
- Ensure effective budget management underpins service development and delivery. Ensure contracts and tenders are commercially negotiated and regularly monitored. Work with colleagues to identify and achieve necessary margins on contracts and projects for financial sustainability.
- Inspire and lead a high performing services team; support colleagues to test, learn and adapt as the charity evolves and transforms its digital and in-person support offer.
- Be an inspiring, visible and collegiate leader and team player who works across team boundaries to help drive organisational change and nurture colleagues’ ability to perform at their best.
- Model and lead effective communications with all colleagues that bring to life the charity’s values and behaviours. Support colleagues to ensure Diversity, Equity and Inclusion principles and practice are evidenced in service design and delivery.
- Act as an ambassador for Kids on key platforms, carrying out media work as required; promote the charity’s products, services and work; and draw from services expertise to influence public policy and legislation relevant to disabled children and their families.
Essential Criteria – Demonstrated history of leadership in service provision, service evolution, or change management; adeptness in fostering relationships and/or experience in business development/sales.
Are you a proven leader with a passion for the power of practical support to unlock potential and transform lives? Are you a change-maker who will relish the challenge of finding a sustainable path to deliver fantastic frontline services?
Is this you? If so, get in touch and talk to us about being our next Director of Service Transformation.
The Good stuff/Benefits
- Join a company that truly cares about your wellbeing
- Enjoy an enviable annual leave package, starting at a generous 25 days and growing each year up to 30 days.
- Option to buy an additional 5 days holiday.
- Enjoy your entitlement to Bank Holidays.
- We've got your back with Maternity and Paternity Pay.
- Rest easy knowing you're covered with our Death in Service plan.
- Invest in your pension plan with the option to top it up knowing that Kids is also contributing 3%.
- Achieve work-life harmony with flexible hours tailored to your needs.
- Unlock exclusive discounts at hundreds of online retailers through our employee benefits portal.
- Spread the word and reap the rewards with our enticing "Recommend a Friend" scheme.
- Access confidential support and expert guidance 24/7 through our Employee Assistance Programme, helping you navigate both personal and professional challenges.
- Take care of yourself with Company Sick Pay which you are entitled to from your first day.
- 5 days of paid family/carers leave.
- Salary sacrifice schemes available
- Develop your mentoring skills by either being a mentor or signing up for our mentoring programme.
- Expand your horizons with Kids online learning platforms, offering a wealth of professional courses for your personal and career development.
- Apprenticeship programmes available for employees
- Benefit from a colleague engagement programme enabling your voice to be heard.
- Lean on us during difficult times with Bereavement Leave.
The client requests no contact from agencies or media sales.
Salary: £35,100 - £38,700 (35 hours FTE) depending on experience
Hours: Full Time (35 hrs per week)
Place of work: Flexible/Remote with a requirement to attend our offices in Hatfield, Herts, for 4 x All staff days and occasional team away days, with prior agreement
Join Our Team!
We are at an exciting time as we roll out our digital and content strategies and work to improve the online journeys of all groups we connect with. We are also in the process of a major brand repositioning. Your role will be key to all of these - delivering email and paid marketing that feels personal to each supporter and lands when and where they want to see it. As part of our Digital Team and our wider Marketing and Communications Team, you will deliver innovative campaigns and projects that make a real difference.
This role is perfect for a hands-on digital marketer who has the technical skills and experience to lead on two key areas of our digital marketing; email marketing and paid digital advertising and measure their effectiveness.
This role will be crucial for ensuring our current community receives relevant, engaging communications via email and cutting through the noise with paid digital advertising to reach new audiences.
If you're creative, a strategic thinker, and have a passion for creating digital marketing that has an impact, we want to hear from you!
About us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis. We’re looking for a dynamic and innovative Digital Marketing Lead who can help us reach the people who need us most with the content that resonates most with them. If you like working in a fast-paced, supportive team and being able to get involved in a variety of projects that make a real difference, read on!
About you
The role is suited to someone with experience of:
- Email marketing, from writing and best practice to building emails and automated email journeys (ideally in dotdigital, but other email platforms work too)
- Setting up paid advertising campaigns, both independently and in collaboration with agencies.
- The overall digital marketing mix, including social media and web.
- Working with accessibility and inclusivity in mind.
- Being proactive, organised and creative, responsible for delivering on projects.
- Bringing new ideas and furthering the charity's priorities.
A full description of the role and responsibilities can be found in the job pack.
Benefits of working for Crohn’s & Colitis UK
If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
How to apply
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact the email in the recruitment pack.
More details on this role and our Recruitment Pack containing the job description and person specification can be found at:
Closing Date: Wednesday 29th May 9.00am
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Are you an experienced data science professional? Are you looking for a challenging new opportunity which will truly make a difference in a leading national charity?
We are looking for a Data Scientist to join our team in this newly created 18 month fixed term contract.
Your role will be to plan, design, and deliver data analysis activities to draw insight from a range of sources which can be used to inform policy, research, campaigns, and service delivery. Using data science, you will help design new solutions to complex challenges facing the armed forces community and those who support them, and be at the heart of building and understanding the evidence base to inform RBL’s future strategy.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Reporting to the Head of Policy and Research, you will support teams across RBL to collect, analyse, and use data in ways that enable effective, efficient understanding of needs of the armed forces community, what is being delivered to meet these needs, the impact this makes, and where improvements can be made.
Some key responsibilities will include:
· Design, advise on, and conduct accurate, timely analysis of data from sources across RBL, using a range of statistical tools and techniques
· Explore, analyse, and visualise data from external sources including national surveys, studies, and databases
· Monitor the latest developments in data science and create innovative proposals for new ways to create, combine, analyse, and use data
· Draw conclusions and recommendations from data, transforming data into insights that help address complex problems and inform decision-making, and present these in a range of formats.
· Advise on design and define data requirements for future information collection systems and research, to enable deeper and practical insights for future service planning, policy influencing, and campaigns
· Work closely with Campaigns, Policy & Research colleagues to maximise use of internal and external data to inform and evidence policy positions, asks, and campaigns
· Develop relationships with research, analysis, and data stakeholders, for example in academic institutions, research agencies, charities, government departments, other public bodies, the Armed Forces community, and data science professionals across a range of sectors.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings) to our London Head Office hub.
Should you wish to explore a hybrid London working contract (to include an additional London Supplement to salary), this can be discussed at interview stage.
We also welcome applications from individuals seeking a more flexible working hours arrangement, which can be discussed at interview stage.
Here at RBL, we support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 9th June 2024
Interview Date(s): virtual interviews to be held week commencing 17th June 2024
The client requests no contact from agencies or media sales.
The vacancy
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything, nothing can hold you back.
As a Grants Manager, you will be at the heart of the DofE’s five-year strategy, Youth Without Limits, helping to ensure that we are open to all young people aged 14-24 across the UK and that our participants reflect the most diverse generation of young people ever.
You will manage and help grow one of our big grant-making funds, supporting organisations delivering the DofE to enable more marginalised young people to take part. You will also support grant management policy and process more broadly across the Charity.
You will be joining a supportive and driven team who are passionate about empowering young people.
What we are looking for:
You will be an effective and efficient Grants Manager with experience of fund management, from set-up to close. You will have a real interest in increasing enrichment opportunities for young people as well as in fund-management and grant-making, with knowledge of best practice in this space.
Motivated and enthusiastic, a collaborative team-player who enjoys working in a fast-paced environment with a wide range of stakeholders, you will support Fundraising colleagues to help grow this fund, increasing access to our impactful programme.
More broadly, you will build on our fund-management and grant-making experience to date as we seek to constantly learn, develop, and improve our systems and processes, maximising impact for young people.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a competitive salary, generous pension, 25 days holiday plus bank holidays and 3 days paid director days over the Christmas shutdown, volunteering days, Healthcare cash plan, employee assistance programme and an extensive online training programme, plus many more.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Bank Holiday Monday 27thMay Midnight
First Interviews: w/c 17th June 2024 – interviews will be virtual.
Second Interviews (if required): w/c 24th June 2024 – interviews will be in person (London).
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The DofE are commitment to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a basic/enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including years references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance payable on top of the pay rate, based on a staff member having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 (pro rata) per annum.
The client requests no contact from agencies or media sales.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the South West of England region.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held w/c 10 June 2024
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Harris Hill has a short term temp role for a Marketing and Communications Coordinator to join them ASAP for 1-1.5 months, supporting a leaver and revaluation period.
I am looking for someone who is confident in the following, who could potentially hit the ground running from notes from the previous postholder.
They are as follows:
Wordpress
Mailchimp
Google adds
Graphic design using adobe suite
Social media (FB, Instagram, X)
If you are confident with these programs, the client is certain you will be able to help.
The role will help support a programme of work jointly run between a mental health organisation and the NHS. For a full JD and details, please apply for further information.
You’ll play a pivotal role in driving forward the charity’s service improvement priorities to improve health and care services for people with Parkinson’s.
Using your quality improvement expertise to support health & care professionals with projects and programmes, equipping them with the latest tools, resources, evidence and data to develop and improve services for people with Parkinson’s.
You’ll support the development of a vibrant regional network, working in collaboration with the Professional Engagement team and the regional clinical leads. You’ll also work with health and care professionals and Parkinson’s UK colleagues to respond to any threats to Parkinson's services and effect positive change.
This position is part time, working 28 hours per week and will cover the North East of England and Yorkshire regions.
If this sounds like a role for you, we would love to hear from you!
What you’ll do:
- Facilitate health and care service redesign and improvement projects in collaboration with clinicians, Parkinson’s UK staff and people living with Parkinson’s and drawing on the principles of co-production
- Build relationships to influence service improvement across a designated NHS Region and support the development of a vibrant regional network
- Monitor and support pump primed posts
- Respond to threats to services in collaboration with the area teams, people with Parkinson’s and health and care professionals
What you’ll bring:
- Experience and expertise in service redesign and effecting change within health and/or social care in England and knowledge of health and care structures and commissioning across England
- Experience in the use of quality improvement and project management tools
- Ability to work collaboratively with people with Parkinson's, their care partners and health and social care professionals. Experience of co-production is desirable
- Ability to analyse data and evidence to support service improvement and the development of business cases
This role is home based with the requirement to travel around your assigned geography and attendance of team meetings in our London office. There may also be the requirement for occasional overnight stay.
Please apply through our careers portal on our website, with your CV and a detailed supporting statement to show how you match what we’re looking for, as outlined in the "What you'll bring" section of the job description.
Interviews will be held 26 May 2023
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Us
Outrage + Optimism is a leading weekly podcast dedicated to producing high-quality content that informs, inspires, and engages audiences worldwide, hosted by Christiana Figueres, Tom Rivett-Carnac and Paul Dickinson. Across 3 seasons each year, the podcast delves into the climate crisis by uncovering the stories behind the headlines, with a focus on shifting mindsets, inspiring action, and highlighting change-makers who transform challenges into opportunities.
Over the past 5 years, Outrage + Optimism has experienced consistent growth amongst and loyal and engaged audience, many of whom use what they hear on the podcast to drive change in their respective communities. In our most recent Listener Survey, the majority of listeners surveyed reported that they had taken some kind of action as a result of listening to our content over the past 2 years.
About You
We are seeking a dynamic and experienced Executive Producer, with strong climate credentials, to lead our small, dedicated production team. As the Executive Producer, you will play a pivotal role in shaping the editorial direction in close collaboration with the hosts; oversee the production process end-to-end, including acting as Producer on episodes; and ensure the podcast maintains its high standards of quality and impact. Working closely with the hosts, content creators, and other stakeholders, you will drive the strategic vision of the podcast and spearhead efforts to grow its audience and influence.
Given the size of the team, this is a hands-on role, combining storytelling and editorial excellence, alongside strong climate knowledge and a commitment to driving action and impact.
This Role
Title: Executive Producer, Outrage + Optimism
Start date: Summer 2024
Contract: Fixed term (1 year), minimum 4 days per week
Location: Remote, with occasional travel
Salary: Based on experience
Closing date: Midnight on 7 June 2024, though applications will be considered on a rolling basis
Responsibilities
-
Responsibilities:
- Content Strategy: Develop and execute a comprehensive content strategy aligned with the podcast's mission and objectives. Stay informed about global issues, emerging trends, and audience preferences to ensure relevance and timeliness of content.
- Production Oversight: Manage all aspects of podcast production (weekly and deep dive episodes), including planning, scheduling, recording, editing, and distribution. Coordinate with hosts, guests, and production team members to ensure smooth and efficient workflows.
- Creative Direction: Provide creative leadership and direction to ensure each episode delivers compelling storytelling, insightful analysis, and engaging conversations. Foster a collaborative and innovative environment that encourages experimentation, creativity and a culture of learning in public.
- Audience Engagement: Develop strategies to grow and engage the podcast audience across various platforms, including social media, email newsletters, and live events. Monitor audience feedback and analytics to inform content decisions and optimize performance.
- Climate Knowledge and Network: Identify themes and topics for future episodes and series. Develop guest strategy, ensuring the podcast is representing a diverse range of voices and viewpoints
- Partnerships and Collaborations: Identify and pursue opportunities for strategic partnerships, collaborations, and sponsorships to expand the podcast's reach and revenue potential. Build and maintain relationships with key stakeholders in the media industry.
- Budget Management: Manage the podcast budget effectively, ensuring resources are allocated efficiently to support production needs and strategic initiatives.
- Editorial judgement: Assess editorial risks across individual episodes, topics or series, working with colleagues and external resources (e.g. research, legal) when needed
- Quality Control: Maintain high standards of quality and professionalism across all aspects of production, including audio production, storytelling, and content accuracy. Conduct regular reviews and evaluations to identify areas for improvement.
- Funder Relationships: Attend meetings and co-produce regular reports for our philanthropic funders, in addition to collaborating on new fundraising initiatives.
Skills and Experience
Essential
- Proven experience as an executive producer or senior producer in the podcasting or broadcast media industry.
- Strong editorial judgment and storytelling skills, with a keen understanding of narrative structure and audience engagement.
- Excellent project management skills, with the ability to manage multiple priorities and deadlines in a fast-paced environment.
- Adaptable and calm under pressure, with the ability to be responsive and reactive to internal and external changes .
- Strategic thinker with a track record of developing and implementing successful content strategies and growing audience engagement.
- Exceptional communication and leadership skills, with the ability to collaborate effectively with diverse teams and stakeholders.
- Passion for global issues, sustainability, and social impact, with a commitment to creating meaningful content that drives positive change.
Desirable
- Proficiency in audio editing software (e.g., Adobe Audition, Pro Tools) and familiarity with podcast hosting platforms (e.g., Libsyn, Podbean).
- Strong network which you can activate to secure high-profile guests or technical experts
- A working understanding of the podcast marketing landscape, in terms of the different approaches for audience growth
Join our team and be part of a mission-driven organisation dedicated to creating meaningful content that inspires, informs, and empowers audiences around the world. If you're passionate about storytelling, social impact, and making a difference, we'd love to hear from you. Apply now and help us shape the future of podcasting!
About Global Optimism
Outrage + Optimism is part of Global Optimism, which operates as a family of projects and partnerships to elevate leadership, transform mindsets and accelerate action to protect and regenerate the web of life.
Global Optimism was co-founded in 2016 by Christiana Figueres and Tom Rivett-Carnac upon leaving the UN, having overseen the delivery of the landmark Paris Agreement. Global Optimism’s mission is to ensure that by 2030 we all - business, civil society, government and citizens around the world - will have taken necessary and decisive action to restore and regenerate the web of life.
As Founding Partners Christiana Figueres and Tom Rivett-Carnac learned during their stewardship of the Paris Agreement, how we show up in the world defines how we work with others, how we interact with our surroundings and ultimately the future we co-create. It is in this spirit that Global Optimism activates the stubborn optimists of the world, inviting and inspiring people to face the climate crisis head on and take action towards a regenerative future. We do this through trusted partnerships, an award-winning podcast, public engagements and convenings. In all our projects and partnerships, we believe that mindset matters most - we model stubborn optimism and joyful curiosity as necessary inputs to achieving our goals and encourage the same in others.
“Our future is unwritten. It will be shaped by who we choose to be now. As we learned during our stewardship of the Paris Agreement, if you do not control the complex landscape of a challenge (and you rarely do), the most powerful thing you can do is change how you behave in that landscape, using yourself as a catalyst for overall change. All too often in the face of a task, we move quickly to ‘doing’ without first reflecting on ‘being’ – what we personally bring to the task, as well as what others might. And the most important thing we can bring is our state of mind.” - Christiana Figueres
The client requests no contact from agencies or media sales.
Job Title: Customer Experience Manager
Salary £36,000
Hours: 35 hours per week
Location: Fully remote – home based
Benefits: NCT Membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holidays
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
About the role
We are thrilled to announce the opening for a commercial thinking and innovative Customer Experience Manager at NCT. If you thrive in a fast-paced environment and have a knack for turning ideas into action, this role is made for you.
The Customer Experience Manager holds a pivotal position at NCT, managing the complaints, compliments and comments processes and procedures for the organisation, as well the post-booking journey and the team that supports parents once they have booked their course with NCT. This role, alongside the Bookings Journey Manager and Head of Operations, is responsible for the management of bookings, complaints and quality of service to more than 150,000 parents each year.
You will support the delivery of our courses to new and expectant parents with trust and excellence, whilst providing essential input into maintaining and growing course income so that our charity can thrive and achieve more impact for our parents into the future.
At the heart of our mission is the 'More Parents, More Impact' pillar of our 'For Every Parent' strategy. As the Customer Experience Manager, you'll play a pivotal role in achieving this vision by driving efficiency, effectiveness, and productivity across the team. You will set and monitor clear, achievable KPIs, ensuring our team remains focused on delivering exceptional results.
We are looking for….
- A strategic thinker with a commercial mindset who has overseen bookings or sales teams.
- A leader who is forward thinking and inclusive.
- A strong leader in handling complaints, particularly focusing on high-risk and EDI (Equality, Diversity, and Inclusion) complaints.
- A process driven, bold individual who is not afraid to challenge the status quo.
If you're ready to make a real difference in the lives of parents and contribute to the success of our charity, we want to hear from you. Join us in our mission to empower parents and create a positive future for families everywhere.
The successful candidate can be based anywhere within the UK with this remote opportunity.
What we offer
We can offer flexible working based on the requirements of the role. Talk to us during the interview process to discuss your individual circumstances.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support. More details about our Equity, Diversity and Inclusion action can be found here.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date for applications: 10am on Friday 24th May 2024
Interview dates: Wednesday 29th and Thursday 30th May 2024
Interview format: Virtual – Teams link will be sent with invite to interview.
The client requests no contact from agencies or media sales.
Are you empathetic, creative, and digitally savvy?
Do you love nurturing relationships with donors, and engaging them with a cause they love?
And are you highly organised when it comes to planning and managing projects?
This role joins our Fundraising Team to inspire members and donors to support Surfers Against Sewage and protect the ocean.
Leading our membership, donor development, and legacy programmes, you’ll help raise +£3mil in total each year as a team, to fund our ocean-saving campaigns. You’ll develop and deliver the membership programme, ensuring members feel valued as an integral part of the SAS community, and communicate the impact of their support.
Taking an insight-led approach, and working closely with our Senior IG & Supporter Engagement Officer (Acquisition), you’ll ensure new members and donors have an exceptional onboarding journey, as well as ongoing stewardship. You’ll also work together to plan and deliver annual appeals, collaborating and coordinating with teams across the charity to raise significant unrestricted income.
You’ll nurture relationships with our legacy pledgers, in-memory and mid-value donors, both reactively and at key moments throughout the year. And in the longer term, you’ll continue developing and marketing our legacy offering.
If you are intrigued by this opportunity and wish to learn more please visit our website's job opportunities page and download our Recruitment Pack.
Our mission is to engage, inspire and unite communities to protect our oceans, rivers and lakes against sewage and plastic pollution.
The client requests no contact from agencies or media sales.
Would you like to lead on contract management activity for a leading UK charity? If so, we would love to hear from you!
We are looking for a Contracts and Commissioning Manager to join our busy Finance and Commercial team to maintain oversight, monitoring and review of our care services contracts.
Reporting into our Head of Care Homes Finance, this role will see you lead on negotiations and contract management activity across bed-based, day care and Admiral Nurse Services for services purchased by statutory commissioners on behalf of RBLs beneficiaries.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
RBL have six care homes across the country for the Armed Forces community and their families. Our homes, including five with specialist dementia care, are designed to be a home from home for our residents and visitors. You will have the opportunity to make a real difference to the lives of our residents and their families by ensuring that we make the best possible use of our resources to provide outstanding care in our award-winning Care Homes.
Key responsibilities will include:
· Ensure beneficiary contracts are regularly reviewed and updated to align with current legislation and good practice
· Lead on negotiations with the health and social care commissioners by developing a negotiation strategy and providing scrutiny to the contract requirements
· Develop strong working relationships with the contract managers at each of our host local authorities
· Proactively manage the contractual and funding arrangements for new state-funded residents
· Develop appropriate processes and measures for evidencing contract performance
· Support the Head of Care Homes Finance to identify, manage, and mitigate contractual risks
· Develop appropriate contract management registers, plans, and reports
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Sunday 2nd June 2024
Interview Date(s): Virtual interviews to be held week commencing 10th June 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Raise Vital Funds to Protect Children - Senior Public Sector Development Manager
Are you an experienced fundraiser with a passion for protecting children? Join the NSPCC, the UK's leading children's charity, as our Senior Public Sector Development Manager.
You will play a crucial role in securing significant six and seven-figure grants from statutory funders, research grant-makers, and commercial tenders. Your efforts will contribute directly to our mission of transforming society for every child, ensuring they are loved, cared for, and protected.
What you'll be doing:
- Lead the development of high-quality proposals and pitches to secure substantial grants
- Build and maintain influential relationships with senior stakeholders and funders
- Identify and capitalise on new funding opportunities through strategic research
- Manage and inspire donors through effective communication and negotiation skills
- Collaborate with cross-functional teams to maximise income generation efforts
What you'll need:
- Experience in developing successful proposals and securing six and/or seven-figure donations
- Exceptional written and verbal communication skills for compelling materials and presentations
- Strong organisation and project management abilities to handle multiple priorities
- Strategic thinking and creativity to lead projects and achieve successful outcomes
- Motivation and tenacity to overcome challenges and deliver results
What we offer:
- Salary: £32,203 - £36,595 (plus £3,366 London Allowance or £500 Home Working Allowance)
- Flexible working options: Remote, hybrid, or office-based (locations across the UK)
- Generous annual leave, employee benefits, and assistance programme
- Opportunities for career development, training, and progression
- A supportive and inclusive team culture focused on safeguarding children
Join our mission to end child abuse and neglect. Apply now and be part of the change you want to see in the world.
The NSPCC is committed to diversity and equality of opportunity. We particularly welcome applications from underrepresented groups.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Head of Business Conservation Advice
Reference: APR20249746
Location: Flexible in UK – Home
Contract: Permanent
Hours: Full Time
Salary: £43,095.00 - £46,264.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
This is a unique opportunity to lead a highly skilled and committed team of 17 advisers and specialists who together are working in partnership with businesses to deliver real nature positive improvements across the economy. You will lead the development of existing partnerships and programmes, and drive through new ones delivering ambition and impact at scale.
What's the role about?
You will be responsible for the team that enables delivery of the RSPB's strategy and the key aims of conservation impact, nature positive business change and additional income to the society. In particular you will:
- Lead a team of business conservation advisors, who are based across the UK
- Develop the skills and capabilities of the team towards high performance and positive culture
- Be responsible for the quality of RSPB inputs into business conservation partnerships and aligning with RSPB outcomes
- Work across RSPB teams to bring to fruition new and expanded partnerships that are fitted to RSPB’s strategy
- Be responsible for effective stakeholder management that facilitates collaborative external and internal relationships
- Lead the communications, impact reporting and promotion of the team’s work, to raise its profile with key audiences
- Direct the team’s activities and translate RSPB corporate strategy outcomes into work plans, meeting ambition and managing risks
- Work with colleagues in Policy and Advocacy to enhance the evidence base and business case for a nature positive economy
- Oversee the budget so that financial targets for income and expenditure are met
- Report to and liaise with relevant RSPB governance boards as required, overseeing timely reporting
Key skills, knowledge and experience:
- Good understanding of nature conservation and how businesses are engaging on issues of sustainability
- Strong track record of engaging with business partners, maintaining and developing long term relationships
- Experience of leading and developing teams and uniting them to deliver impact
- A strong customer focus and experience of contract management
- Demonstrable experience in developing and implementing business plans
- Strong budget management skills
- Proven experience in meeting ambitious targets and delivering impact at scale
- Excellent communication skills and ability to present, influence and represent the organisation to key audiences
- Extensive stakeholder management experience within a large organisation and externally across sectors
Closing date: 23:59, Fri, 31st May 2024
We reserve the right to close this advert at any time.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
As part of this application process you will be asked to provide a copy of your CV and complete an application form where you will have the opportunity to explain how you meet the criteria set above.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
No agencies please.
Closing date: 26th May
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for an ambitious and dynamic individual to join our award-winning Corporate Partnerships team! This senior role will co-lead the New Partnerships team to identify, develop, and secure high-value and long-term partnerships that deliver mutual benefits for our partners and Alzheimer’s Society. Alongside your peers, you will lead the strategic vision and development of the team, whilst leading on our highest value prospective partnership opportunities.
It is a hugely exciting time to join the team as we develop a broad range of high-value partnerships with some of the UK’s biggest businesses.
Recent wins in the last year have included:
- CBRE
- Travis Perkins
- EDF
- British Airways
The role offers the opportunity to secure truly transformational partnerships that deliver valuable income and lasting impact for people affected by dementia.
With an ambitious five-year growth strategy across Income and Engagement and a new ‘Help and Hope Strategy’, now is a fantastic time to join Alzheimer’s Society and make your mark. This post offers an exceptional opportunity for an exciting next step in your career, building your skills as a leader and driving the growth of sector-leading partnerships and the wider team.
Alzheimer's Society have recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- Extensive leadership experience to support your team in driving progress and success.
- Ability to think strategically and engage effectively with stakeholders at all levels.
- Significant experience of developing and winning high-value partnerships (or similar) at ideally £1m+ level, from either the charity, public, or commercial sectors.
- Demonstrate a strong growth mindset to drive forward success of the New Partnerships team with vision, energy, creativity, and ambition.
- Your understanding of business drivers and the Environmental Social Governance landscape will enable you to also support the wider team in developing their high-value opportunities.
- You should be confident and comfortable operating autonomously, demonstrating ambition and determination to succeed in delivering partnerships that are best-in-sector.
- As well as being a team player, able to realise the vision of complex, strategic, and commercial partnerships.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers.
- Excellent IT skills and extensive experience/knowledge on using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.