Marketing manager jobs

Our Digital Content Designers sit in the Digital team within the Marketing, Fundraising & Events (MFE) Directorate at British Heart Foundation (BHF). The Digital Team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

We are looking for a Digital Content Designer for a 12 month FTC. As one of our Digital Content Designers, you’ll scope, write, edit, design, and publish high-performing digital content within standard digital templates and content modules. You’ll advocate best practices in layout consistency, content formatting, SEO, accessibility, and analytics.

You’ll uphold our content guidelines, tone of voice and visual elements to ensure BHF content is always “on-brand”, accessible, consistent and optimised for search engines. Collaborating with stakeholders across the organisation, you’ll ensure their content assists them in meeting their KPIs and wider organisational goals.

This role is key in ensuring BHF puts users at the heart of our digital content delivery; editing and publishing effective content that helps grow and deepen engagement for our diverse audiences across all digital channels. 

You’ll help drive the overhaul of BHF website and BHF customer journeys, by upgrading and migrating digital content into new templates, embracing emerging opportunities such as personalisation.

About you

Our ideal candidate will bring demonstrable experience of writing for the web, with proven ability to design content that is inclusive and accessible, and experience in editing, devising, and implementing creative digital content including text and images.

With excellent communication skills and a commitment to user needs, you have excellent knowledge of user experience, SEO and experience of training and supporting others when delivering high quality digital content.

With excellent attention to detail, time management and prioritisation skills, you have a working knowledge of content management systems, Figma, GA4, and HTML at an editorial level.

Working arrangements

Please note this is a 12-month fixed term contract which will commence from the start date.

This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

There are two stages to our interview process. The first will be conducted via Microsoft Teams, and the second will take place in our London office.

During the first stage, we will ask about your experience, how it matches the role, and some competency-based questions.

The second stage will be task-based. We will send you the task prior to the interview, where you will present your work. We will then ask questions about your presentation.

This leading women’s health charity is looking for a permanent Senior Media and PR Manager to take the lead on all media activity relating to its fundraising and brand marketing work. This is an exciting opportunity for an experienced communications professional who thrives in a fast-paced environment and is passionate about delivering high-impact stories that inspire action.
 
This is a senior-level role involves developing and delivering strategic media plans that raise awareness, increase support, and position the charity as a partner of choice for donors, fundraisers and corporate sponsors. The successful candidate will manage a small team, shape national media coverage for campaigns and events, and work closely with brand and marketing teams to ensure consistent, impactful messaging.
 
The ideal candidate will bring strong experience in high-profile media relations, excellent writing and planning skills, and the confidence to lead on proactive and reactive PR. Strong stakeholder management, agency coordination and team leadership experience are essential.
 
This is a full time role, five days per week, two of which will need to be in the office.
 
Key responsibilities:

• Lead and deliver proactive media and PR strategies across fundraising, brand campaigns, and corporate partnerships to drive awareness, income, and engagement
• Monitor the news agenda daily to identify opportunities, manage risk, and ensure the organisation is positioned as a leading voice in its field
• Line manage senior team members, contribute to process improvements, and support the development and delivery of team objectives
• Build strong relationships with journalists and media, provide strategic advice to stakeholders, and lead on media training and spokesperson preparation
• Oversee content creation and sign-off, contribute to a 24/7 press office function, and deputise for senior leadership when required

 
The appointed candidate will have:

• Proven experience leading media campaigns across fundraising and brand marketing
• Strong contacts within national media and an instinct for compelling storytelling
• Experience managing agencies and working cross-functionally
• Excellent written, verbal and interpersonal communication skills
• A proactive, strategic mindset and ability to handle sensitive issues with sound judgement

 
If you would be interested in hearing more about this role please send your up to date CV to [email protected].

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Business Development Manager
Remote working
£24,000 - £27,000 pa plus excellent benefits (FTE £40,000 - £45,000 pa)
21 hours per week
Permanent, part-time

As Business Development Manager for our Community Services will focus and lead on:

· Analysing and unlocking opportunities for new business

· Implementing business development plans

· Supporting with getting new funding and bringing services to fruition

You will be responsible for identifying and building partnerships with NHS Trusts, Audiology Departments and ICBs to secure funding and expand our RNID Near You services across the UK. You’ll work closely with internal teams to develop business cases, manage stakeholder relationships, and ensure the successful launch of new RNID Near You contracts.  

What you'll be doing 

· Identify and build relationships with potential funders such as NHS Foundation Trusts, Audiology Departments, and ICBs to support service expansion.

· Collaborate with the Bids and Tender Manager to secure funding and develop compelling business cases for new RNID Near You services.

· Implement business development plans in partnership with Heads of Operations, supporting various workstreams and projects.

· Analyse and evaluate new service opportunities, contributing to a pipeline of potential contracts and making strategic recommendations.

· Ensure delivery of growth targets, including the opening of at least four new service contracts per financial year in line with RNID’s multi-year plan.

You will be a commercially minded professional with proven business development expertise specifically within the health sector, particularly in securing new contracts and driving service growth. You’ll bring a strategic mindset and ability to spot and seize opportunities through partnerships and projects. Your excellent relationship-building and communication skills will enable you to craft compelling proposals that resonate with stakeholders. A collaborative team player, you’ll thrive on bringing people together to achieve shared goals, and you’ll be motivated by purpose, with a strong understanding, or willingness to learn, about deaf culture and the communities we support.

RNID Near You is our national community-based service run by trained volunteers which offers:

· a hearing check and information on how to book a full hearing test.

· basic hearing aid repairs, cleaning, and advice on using hearing aids.

· information on hearing aids, hearing loss, tinnitus, and related issues, including emotional and practical peer support from volunteers with lived experience.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We also know the value of a friendly face in local communities to support people where they need it most. 

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 17 August 2025
Interviews: 4 September 2025

What if your next role could shape the future of donor engagement and fundraising innovation? What if your strategic leadership could drive over £1 million in support for compassionate, life-changing care?

Charity People are thrilled to be partnering once again with Keech Hospice to recruit a forward-thinking, digitally-savvy, and values-led Individual Giving Manager. This is a brilliant opportunity to lead a growing income stream that plays a critical role in sustaining Keech’s work with patients and families.

Reporting to: Head of Personal Giving
Responsible for: One Individual Giving Fundraiser
Location: Keech Hospice , Luton (hybrid working, 2 days per week in the office)
Salary: £41,750 - £42,794
Contract: 37.5 hours per week
Benefits: Flexible working hours, 29 days’ annual leave plus bank holidays, additional leave after 5 years, pension scheme options, flexible holiday arrangements, employee referral bonus, free parking, subsidised meals, cycle-to-work scheme, health cash plan, EAP, and Blue Light Card discounts.

About Keech Hospice

Keech Hospice provides free specialist palliative and end of life care for people of all ages. They support adults in Bedfordshire, and children and their families in Bedfordshire, Hertfordshire, and Milton Keynesat home, in hospice, or wherever they’re needed. As a teaching hospice, their exceptional people, training, and facilities are helping local communities to live and die well.

Their belief today is just as strong as it was when they first opened their doors over 30 years ago, because there are no second chances to get it right. That’s why Keech Hospice does everything it can to ensure patients’ wishes are respected, they are supported from diagnosis, and, when the time come, they are helped to die with dignity and peace. As a charity, they rely on their local community for more than 70% of their funding. That means they must raise around £8 million every year to continue delivering free, specialist care to adults in Bedfordshire, and to children and their families in Bedfordshire, Hertfordshire, and Milton Keynes.

Whatever you can do or give, they’re truly grateful. Because with your support, they can continue making every day count.

About the Role

As Individual Giving Manager, you’ll be responsible for delivering an ambitious individual giving programme that brings in over £1.5 million annually. You will lead a supporter-centric strategy focused on acquisition, retention, and growth, harnessing digital tools, automation, and compelling storytelling to create engaging donor journeys. You will manage the development of regular giving, digital fundraising, appeals, lotteries, and raffles.

This is a role with real breadth and impact, combining strategy, digital innovation, data analysis, leadership, and collaboration.

This is your opportunity to:

• Lead the strategic development of individual giving at Keech, owning a multi-million-pound income stream
• Oversee the growth and innovation of digital fundraising, automation, and integrated campaigns
• Manage, coach, and develop one Individual Giving Fundraiser
• Deliver and grow regular giving, lottery, and donor retention programmes
• Collaborate cross-departmentally with Fundraising, Digital, Marketing & Comms, and Data teams
• Use data and insight to test, learn, and optimise performance across channels
• Champion exceptional supporter journeys and deliver measurable income growth
• Be part of a values-led team where innovation, care, and collaboration thrive

Who They’re Looking For

Keech is seeking a digitally confident and results-driven fundraiser with experience leading individual giving programmes.You’ll bring:

• Strong experience delivering and growing individual giving income through digital and traditional channels
• Ideally have experience of lottery and raffles and associated regulations
• Knowledge of donor segmentation, supporter journeys, and marketing automation
• Experience managing or mentoring staff and driving performance
• Strong analytical skills and confidence in working with CRM and reporting tools
• A collaborative and strategic mindset, comfortable working across teams
• Commitment to values of empathy, integrity, and supporter care

Why This Role?

This is a pivotal time to join Keech’s fundraising team. You’ll have the autonomy to drive strategic change, access to brilliant in-house teams, and the opportunity to innovate and lead. You’ll help shape the future of individual giving, securing the vital support that sustains compassionate care for those who need it most.

If you’re ready to lead, grow, and make a lasting difference, we’d love to hear from you.

How to Apply

Please get in touch with Priya Vencatasawmy at Charity People.

Due to the urgency of this role, we are advertising on a rolling basis. Applications will be reviewed as received. If this affects you, please contact Priya directly.

The role will close on the 29th of August
Interviews to be confirmed.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you a early career fundraiser who also loves comms?

Are you wanting to make a difference in the lives of learning disabled and autistic young people?

Caxton Youth Organisation is a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people.

This is a key role supporting both our fundraising and communications activities. You will work closely with the Fundraising and Communications Manager to deliver compelling fundraising applications, steward donors, grow our community fundraising, and manage Caxton’s public-facing communications across digital and print. It’s a hands-on, varied role ideal for someone who’s an excellent communicator, highly organised, and motivated to make a difference.

Key Responsibilities

Fundraising

• Research, plan and draft compelling grant and funding applications.
• Maintain and update our CRM system (Beacon), ensuring records are accurate and communications are timely.
• Plan and deliver key supporter events.
• Lead on the development, delivery and stewardship of community fundraising activities, including challenge events.
• Prepare timely and engaging reports and updates for funders.
• Provide stewardship to individual supporters and donors
• Support on implementing our Monitoring and Evaluation Framework to capture meaningful programme insights to support funding applications and reporting.
• Collaborate with colleagues to gather and analyse qualitative data, including quotes, feedback and stories to demonstrate impact.

Communications

• Manage Caxton’s social media channels (Instagram, Facebook, LinkedIn, TikTok, Bluesky), creating engaging, youth-appropriate content that reflects our values and voice.
• Monitor, evaluate and report on social media performance to identify trends and opportunities for growth.
• Write and collect case studies and stories that showcase the experiences and successes of young people.
• Develop and maintain marketing materials, promotional assets, and internal communications tools.
• Maintaining the Caxton website, including writing blog posts and updating content as needed.
• Lead on the implementation of Caxton’s communications calendar to ensure consistent and strategic messaging.
• Strengthen our presence in the community and online through targeted communications initiatives

Person Specification

Essential:

• 2+ years’ experience in fundraising, particularly writing funding applications and/or managing donor relationships.
• Strong written and verbal communication skills with the ability to tailor messages for different audiences.
• Experience managing social media channels for an organisation.
• Confident using design tools (e.g. Canva) and email marketing platforms.
• Highly organised with excellent attention to detail.
• Comfortable working independently and managing multiple priorities.
• Committed to the values of inclusion, equity and youth empowerment.

Desirable:

• Experience using Beacon or another CRM
• Knowledge of the youth or disability sector.
• Basic photography, video or design skills.

If you don't meet all of the criteria but feel as though you would be a great fit for the role, we would encourage you to still consider applying. 

Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups.

The Role

The Head of Partnerships and Fundraising is responsible for the majority of income generation for our charity. The Switch raises income from corporate volunteering partnerships and through grant applications to other trusts and charities, which together contribute circa £800,000 per year. This is a role that requires strategic thinking, relationship and negotiation skills, and the ability to meet income targets.

This role will manage and grow our current key corporate partners, ensuring sustainability and longevity in our partnerships. The person will be responsible for communicating effectively with corporate partners on a strategic level, to understand how we can improve our volunteering offer and communicate impact to their business.

The job-holder will seek new partnerships in diverse industries where we have fewer stakeholders, to ensure our young people work with companies and volunteers from wide-ranging sectors.

In this position you will scope fundraising opportunities from grant and trusts, and be adept at assessing our viability so that applications we submit have a higher rate of success than average.

As Head of Partnerships and Fundraising, you will create new income streams which The Switch has not considered before, for example legacy funding, individual giving, corporate match funding. This will improve our financial stability.

In addition to income generation, this role will lead the Partnerships team and manage two to three staff as follows :

1. Our Corporate Partnerships and Volunteer Manager - oversees all volunteer logistics, including maintaining volunteer records and distributing relevant briefing materials to ensure volunteers are well-prepared for their role. Some time dedicated to fundraising too.

2. Our Communication Coordinator – leads on our regular comms including our digital newsletter, social media pages, and bespoke comms for projects or funders.

3. Coordinator TBC.

Details

· The Head of Partnerships and Fundraising leads the Partnerships Team and reports to the CEO.

· Working hours are typically 9am – 5pm Monday – Thursday, and 9am – 4pm Fridays.

· Working from home (WFH) is typically 2 days a week, with Wednesdays mandatory in the office.

· Flexibility will be required to cover meetings or events outside of these hours and WFH days.

· Start date: autumn 2025

We are proud to offer a number of enhanced benefits to our staff, including:

· 25 days holiday, plus bank holidays, additional “Switch Off” Day and Christmas closure

· Health cash-back package, including discounts on gym memberships, retail and leisure.

· Hybrid working

· Pension

· Learning and Development opportunities including Learning at Work Week activities

· Volunteering days to spend on an activity close to your own heart.

About Walkabout Foundation

Walkabout Foundation is a non-profit organisation with a mission to restore dignity, freedom, and independence by providing wheelchairs and rehabilitation in the developing world, while also funding research to find a cure for paralysis. To date, we have impacted the lives of over 74,000 people through the distribution of over 28,000 wheelchairs in 25 countries around the world, and funded $2 million in spinal cord injury research.

Job Description

We are looking for a creative and proactive Communications & Digital Associate to join our London-based team. This is an exciting opportunity for someone with a positive attitude and a collaborative mindset to help drive our digital marketing efforts and contribute to impactful work that transforms lives.

You’ll work closely with the Director of Communications & Operations to plan and deliver digital marketing campaigns, create engaging content for social media and our website, assist with graphic design of communication materials and lead promotional outreach, including working with influencers and media contacts.

Duties & Responsibilities

The Communications & Digital Associate position holds responsibility for delivering engaging digital content and supporting Walkabout Foundation’s communications strategy across multiple platforms. The role includes campaign planning, content creation and digital platform management, with a strong focus on social media, email marketing and design. You will work closely with the Communications & Operations Director and collaborate with other departments to ensure clear, consistent, and impactful messaging.

A passion for our mission, a proactive attitude, and the ability to multitask are essential.

Experience & Skills 

• 1-3 years of experience in digital communications or marketing
• Strong writing and storytelling skills
• Experience with Adobe InDesign and Photoshop, Canva and Microsoft Office Suite
• Graphic design skills
• Social media management and content creation
• Familiarity with WordPress and Salesforce (preferred)
• The right to live and work in the UK

A brand new opportunity to support a senior Prospect Researcher is now available as a Prospect Research Manager. This is an exciting opportunity for an experienced Prospect Researcher to join a growing team and further their skills in everyday prospect research deliverables.

You will:

• Alongside your manager, oversee prospect identification
• Proactively engage with market intelligence ie philanthropic trends
• Regular assessment of insight on transformational donations
• Work with your manager to develop annual plans to support fundraising
• Advocate best practice on data protection
• Develop an in-depth understanding of the database to assist in your role
• Undertake work arising from portfolio reviews to clean fundraising portfolios

Salary:  £43,205 - £46,000

Benefits include:

• Flexible agile working
• 27 days holiday
• 12% employer pension contribution

...and more!

You will work alongside talented people from a mix of personal and professional backgrounds. They are a Living Wage employer and support flexible working, part-time roles and job shares. Despite their strong ambition, the culture is approachable and collaborative with lots of opportunities to meet and socialise with colleagues. They believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.

Essential criteria:

• Recent demonstrable prospect research experience
• Background supporting fundraising directorates
• Good working knowledge of prospect data analytics
• Knowledge of effective internet and electronic research
• Excellent stakeholder engagement and communication skills

To apply:

Deadline for applications is 20th August. If this sounds like the right role for you, we'd love to hear from you. Either send your latest CV through in response to this advert, or get in touch with Donovan Whittaker and we'll send through a candidate pack with full details of the opportunity.

TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Account and Support Manager will be responsible for working with the Upshot team to deliver high quality customer service to all clients. They will manage the implementation of the Upshot system for new clients, deal with customer support queries and manage contract renewals for existing clients. The role enables the candidate to work closely with a range of audiences, stakeholders and different charities, sport and non-sport, to help and support them to collect good data and better measure the impact of their community work. 

Remote working from home; The expectation would be that the successful candidate would spend 2 days per week at the House of Sport with Upshot and the remainder working remotely. At times depending on business needs there may be a requirement for more days to be worked in the office. This role also includes periodic travel to client locations to build relationships and deliver training. 

The successful candidate will be managing high-level and detailed relationships with clients and this role will see the successful candidate as a primary point of contact for both new and existing clients of which they are responsible for. 

Beyond their core responsibilities, the Account and Support Manager will also have the opportunity to develop the business more broadly, through identifying potential business development opportunities, partaking in ongoing marketing exercises, discussions around the development of the system and engaging with our wider Monitoring, Evaluation and Learning Services. 

The role is varied, providing the unique opportunity to learn the many different skills needed to run a tech start up, under the umbrella of a social enterprise. They will help develop Upshot’s online help guides/resources, deliver online and face to-face training, host workshops and assist with improving efficiency within the team. 

Account and Support 

Client Onboarding and Training: 

1. Manage the implementation of Upshot for new clients, including analysing clients’ needs and adapting the system to meet    their requirements. 

2. Deliver training to groups of new and existing Upshot users in-person and online. 

Support: 

3. Provide a high-quality customer experience, supporting on designing and producing support materials, such as online           tutorials, guides and documents. 

4. Provide high-quality user support, resolving complex queries and ensuring high client satisfaction. 

5. Proactively troubleshooting and offering tailored solutions to clients’ needs online, by telephone or in person. 

Renewals: 

6. Conduct regular check-ins with clients during the license period to ensure they are satisfied and utilising the product fully. 7. Manage the renewal process, ensuring clients renew their contracts annually and identifying opportunities for upselling or  upgrades. 

General Account Management: 

8. Build relationships with and take full ownership of allocated & identified new and existing clients. 

9. Monitor client accounts to ensure they are active and engaged, taking proactive steps to address any potential issues. 

Collaboration and Coordination: 

10. Work closely with the Head of Account Management and the wider Account Management team to maintain excellent relationships with all clients. 

11. Work with internal teams, such as Product, to highlight client issues and improve the overall client experience.

12. Collaborate with other team members to ensure accurate and complete information is captured in CRM (Customer Relationship Management) and Finance systems. 

13. Provide support to the Upshot team for client-related tasks. 

14. Lead or support on projects to improve internal processes and implement them successfully within the wider team.

Additional Responsibilities 

Business Development and Marketing 

15. Take a proactive role in identifying and securing new business opportunities to expand our client base. This could include upselling services to existing clients, generating referrals and identifying new clients. 

16. Support the Upshot team in the delivery of marketing material, organising events and campaigns to maximise sales opportunities. 

Monitoring, Evaluation and Learning Services 

17. Support on the creation of sophisticated external reporting mechanisms, enabling clients to visualise and communicate their impact effectively.

18. Advise clients on best practices in data collection and impact measurement, and support internal efforts to continually enhance client’s MEL needs.

19. Support on the delivery of MEL workshops both in-person and online 

Software development:

20. Support the Upshot Product team to carry out user testing and make recommendations for enhancements to the system’s features and functionality. 

21. Advise the Upshot team regarding improvements to the system to assist with sales and existing customer satisfaction

Other:

22. Provide support to the rest of the Upshot team where needed. 

23. Undertake duties as can be reasonably expected to ensure the smooth running and efficiency of the Upshot team. 

24. Always carry out duties and responsibilities in compliance with Upshot policies. 

Person Specification

Ideally, we’re looking for someone with the following characteristics. However, it is not essential to possess all. 

Knowledge of: 

1. Web-based software applications and data management. 

2. The not-for-profit sector, including Local authorities, Housing Associations, Universities and Colleges. 

3. Sports development and/or sport for development including National Governing Bodies, County sports partnerships and sport clubs. 

4. MEL (Monitoring, Evaluation & Learning) impact measurement, data collection. 

5. Microsoft products, particularly Excel to an advanced level. 

Experience of: 

6.  Account management and customer service in a tech, SaaS or charity environment. 

7. Leading on external projects with a wide range of stakeholders from planning to execution 

8. Delivering group training to a range of audiences – in person and online. 

9. Providing client and user support, especially on digital tools. 

10. Handling, analysing and visualising data to produce actional insights. 

11. Building and maintaining strong relationships with clients and partners. 

12. Communicating clearly and succinctly to a range of audiences through various channels. 

13. Managing workload independently to balance the competing pressures of customer service, implementation and training.

Other qualities might include: 

14.  A huge desire to learn, develop quickly and provide collegial support to other members of the Upshot team. 

15. Creative ability, problem solving skills, energy and enthusiasm. 

16. Familiarity with data visualisation tools (e.g PowerBI, Google Looker Studio and Tableau). 

17. Fluency in English required and additional languages desirable but not essential. 

Are you methodical, highly organised, great at juggling ten plates and glasses at the same time whilst still solving a problem that hasn’t even arisen yet? Then come and join us at the Mary Ward Settlement as our Access to Services Manager!

You are a proactive, people-focused manager with a passion for delivering exceptional service.  You will lead a high-performing team that ensures a welcoming, inclusive, helpful and efficient experience for all students, staff, and visitors.

In this pivotal role, you will oversee a dynamic advice and guidance team, ensuring that every interaction is informed, supportive and aligned with our commitment to excellence. You will be a ‘go-to’ person who ensures that activity runs smoothly with the right resources and support in place all whilst demonstrating a calm and professional approach.  

You will be joining an organisation who is genuinely warm and welcoming, who thrives on nurturing people and their growth.  You will work closely with staff who are skilled and passionate people who are a pleasure to work with.

We are a multi service charity who offer adult learning, access to free legal advice and community services that work with the most vulnerable and disadvantaged groups to build stronger communities.  Based over three sites in Stratford, Southwark and Holborn.

This is a wonderful opportunity for an individual who wants to immerse themselves in a successful, interesting and inspiring organisation. 

We very actively encourage applications that are representative of the diverse communities that we serve. 

Philanthropy Manager (Major Donors) 
Salary: £40,000 to £45,000 per annum
Location: Hybrid – London EC1Y/Home/Travel to events

About MQ Mental Health Research:

MQ is the first major charity funding mental health research. By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

We champion and fund world-class research to transform the lives of everyone affected by mental illness.  By connecting scientists with supporters, together we strive to understand mental health, improve treatments and prevent mental illness.

About the Role:

You will play an active role in identifying, cultivating, securing, managing and retaining donors, and soliciting major gifts, with the full support of the Executive Leadership Team and Chair of Trustees.

Here's a summary of your key responsibilities:

• Prospect and cultivate new individual supporters to donate 5 figure gifts using a variety of tactics, such as attending in person networking events, gaining introductions from our Development Board, Trustees and other senior supporters
• Personally manage a prospect pool of individuals to steward and re-engage to donate 5 figure gifts
• Maximise the partnership opportunities with the Lord Mayor’s Appeal.
• Develop written materials and proposals to engage prospective individual donors and report on the impact of their donations
• Develop stewardship and cultivation activities (e.g. webinars/ drinks receptions for mid-level donors)
• Use the support of senior leadership and members of the Board of Trustees to cultivate prospects as needed
• Work with colleagues to identify and scope new high value partnership prospects and application opportunities
• With the support of the Head of Development, develop and implement the donor giving strategy
• Report against income, expenditure and other targets
• Keep MQ’s central database up to date with all prospect actions

About You:

This role is for you if you are self-motivated and an experienced relationship fundraiser and driven to ensure that targets are hit and projects are delivered to the highest possible standards.

You will have demonstrable experience of managing 4 and 5-figure+ gifts from donors and be a sophisticated communicator with the confidence to build relationships with and inspire colleagues and donors.

We are open to receiving applications from both experienced Fundraising / Philanthropy Managers as well as Fundraising Officers looking for the next step up.

Essential role requirements include:

• Previous major donor fundraising experience
• Exceptional communication skills particularly in understanding and translating complex information and turning it into compelling written proposals
• Has a can-do attitude
• Demonstrates a commercial mindset
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Willingness to attend networking events as required

Desirable Skills:

• Experience of Blackbaud’s Raiser’s Edge/NXT is desirable but not essential.
• Background or study in relevant fields of mental health sciences

What We're Offering You:

In return, we offer a great working experience within a friendly team. Hybrid working (in the London office Mondays and Tuesdays, with the remaining days from home). We are located near Barbican Tube.

Plus, we offer lots of generous benefits and training opportunities.

We're a Sunday Times Top Company to work for.

Benefits

• Flexible working: As a mental health charity, staff wellbeing is of paramount importance. We operate a core hours policy (10-4) to encourage flexible working and staff are mainly home based with the requirement to come into the office two days per week. A standard full-time working week is 35 hours, plus an hour for lunch breaks.
• Holidays: Annual holiday entitlement of 28 days plus bank holidays.
• Wellbeing Allowance: MQ provides an allowance of up to £1200 per annum for each employee to spend on activities that increase their wellbeing. This is paid through payroll and is taxable.
• Cycle to work scheme: An interest-free loan is available to enable employees to purchase a bike and accessories, repaid via equal deductions from the employee’s salary over 12 months.
• Employee Assistance Programme: All employees and their families have access to a 24-hour confidential advice and support line.
• Counselling: Employees have access to a number of free face-to-face sessions, via the EAP scheme.
• Pension: MQ makes contributions of 5% and employees make contributions of 3%.
• Season Ticket Loan: An interest free season ticket loan is available, repaid via equal deductions from the employee’s salary over 12 months.
• Personal Development: We value employee development and review individual training needs through our performance management system. HR also runs internal management development sessions for all staff.

We look forward to hearing from you.

Closing date: Sunday 17th August 2025 
Please note, we typically start interviewing within two weeks of the job advert going live. We reserve the right to close the job before the deadline based on the volume of applications, so we encourage you to apply as soon as possible. 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We believe in equality and inclusion and we welcome job applications from everyone, provided you meet the criteria for the job.

Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration and undertake a DBS check.

No agencies please.

Job Description

Brent Mencap has been passionate about a healthier and fairer Brent since 1979. We’ve developed and run successful housing, employment, health, advice, wellbeing and self-advocacy services. During austerity and Covid we diversified, successfully taking on NHS work with people with long-term health conditions. We provide social prescribing support and health and wellbeing coaching to patients for Brent GPs. In 2024-5 we helped over 18000 people. We’re a leading partner on the Brent Health Educators Programme. Recently we’ve focused on developing and retaining a much larger staff group, using our data better and improving our marketing.

Brent Mencap offers fantastic free creative and wellbeing activities for people with a learning disability, autism and long-term health conditions. These have flourished since Covid. People love yoga, poetry, singing, gardening, Breathe and Move, self-advocacy, campaigning, awareness raising, CREATE art activities for young people, external trips and parties. Small grants, donations and our reserves fund this while we get longer term funding. Our self-advocates want us to focus on paid employment, youth services and making Brent Council use accessible information properly. People with a learning disability, neurodiversity and their family carers are inclusively supported by social prescribers for advice and by health educators/coaches for health-related matters if needed.

Our current Executive Director, who has led Brent Mencap so well for 25 years wants to retire. The successful candidate will build on Brent Mencap’s history, current success and potential so our long-term passion for a healthier and fairer Brent can evolve and improve the lives of Brent People. Are you the amazing successor to lead and inspire our talented, committed team?

We are looking for someone who  

· Has the relevant voluntary sector experience, vision, determination and leadership skills

· Is committed to developing and supporting our diverse staff group

· Can see the bigger picture but also focuses on the important details

· Supports our ethos of person-centred service delivery and activities

· Can communicate well with users, partners, staff, trustees and funders

· Enjoys influencing and raising awareness

· Is entrepreneurial, savvy, confident and can maintain our current  financial stability and diversify our income streams

· Understands the lived experience of disability, long term health conditions and inequality  and wants to improve their lives

· Understands the importance of marketing and data to challenge inequality, promote positive change and attract new funds.

· Can prioritise reviewing and improving our data collection

· Can develop funding project plans that includes staffing for enhanced  wellbeing and creative activities, for  young people, employment  related support and other identified needs

In addition, they will have to:

· Work with the Board of Trustees and staff to develop our vision, implement strategic plans and  deliver agreed objectives

· Be able to ensure all aspects of our work are done safely, legally, in line with our articles/constitution  and able to assess risks and mitigate them

· Be responsible for staff development, management and all aspects of the administration of the organisation

· Be an ambassador for Brent Mencap, meeting and working with leaders with statutory and voluntary sector, Royal Mencap and local Mencaps

· Represent the lived experiences and voices of people with learning disabilities, neurodivergence, long term conditions and their families who inform our work and the work of others in Brent

· Work late occasionally, attend evening events, meetings and occasional weekends and undertake any other necessary tasks as required to ensure Brent Mencap functions safely.

In order to deliver services effectively, a degree of flexibility is required and the post holder may be required to perform work not specifically referred to above. This job description will be subjected to review with the post holder, from time to time to ensure it accurately reflects the duties and range of the post.

This post is:

• subject to Enhanced DBS Disclosure

• subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions.

• Candidates must be eligible to live and work in the UK

• Please note: Our office base is on the first floor of a Victorian building with steep stairs.

To be shortlisted,

· Candidates must fully complete our application form, and show clearly how their previous experience and knowledge meets all aspects of the person specification with examples given of actual actions/experience relating to the person specification. Please go to our website to complete the application by 9.00am on 28th August. We do not accept CVs

· Be prepared to visit Brent Mencap so key staff and self-advocates can meet them informally before the interview day  or have a 60–90-minute Teams meeting with them. To arrange a face-to-face or Teams  meet up on a Wednesday only  please contact our office manager Simon via the website.

Interview details

· A 4-part Interview with senior staff, self-advocates, operational managers and trustees, will take place at Brent Mencap on Friday 5th or 12th September 2025. Shortlisted candidates will be given a paper-based scenario to complete and send to us on the Thursday before the interview

· We anticipate the full interviews will take 2.5 hours with a 30-minute break at some point.

About Achord

Achord is a UK-registered charity dedicated to equipping individuals with the tools they need to build strong, healthy relationships. We deliver practical, research-based content through partnerships with churches, community groups, and educational institutions. Our mission is to see relationships thrive at every stage of life—reducing breakdown, increasing resilience, and strengthening the social fabric of our communities.

The Role

We are looking for a dynamic, relationally driven Relationship Manager to join our team and take the lead in expanding our work with churches across the UK. This is an exciting opportunity for someone with a heart for ministry and a passion for strengthening relationships within Christian communities.

You will play a key role in:

• Cultivating and managing relationships with churches and church networks
• Encouraging churches to adopt and run the Achord Course
• Providing ongoing support and training to church leaders and volunteers
• Growing awareness of Achord's mission and resources within the Christian sector
• Play an active role in ensuring the charity’s long-term financial and operational viability.

This role is ideal for a confident, self-starting individual—possibly with a background in sales or ministry—who is eager to build lasting partnerships and see local churches equipped to make a lasting impact in the lives of their congregants and their communities.

 

Key Responsibilities

• Identify and connect with churches interested in strengthening relationships in their congregations and communities
• Present the Achord vision and course offerings through in-person visits, online meetings and church events.
• Develop strong partnerships with church leaders, providing support from onboarding to implementation.
• Deliver introductory sessions, training, and occasional speaking engagements.
• Maintain accurate records of leads, contacts, and partner progress using CRM tools.
• Collaborate with the marketing team to create church-facing communications and resources.
• Gather feedback and impact stories to help shape future offerings
• Represent Achord at conferences, exhibitions, and relevant Christian networks
• Deliver agreed church sign-up and growth targets through proactive outreach and partnership development, supporting the charity’s long-term sustainability and self-funding goals.

Person Specification

Essential

• A confident, proactive communicator with excellent relational and networking skills
• A self-starter with the ability to work independently and meet growth targets
• Passionate about healthy relationships and aligned with Achord’s mission and Christian ethos
• Experience in a client-facing, relationship-building or sales role
• Understanding of the church landscape and comfortable engaging with church leaders
• Strong presentation and public speaking skills
• Highly organised with the ability to manage multiple relationships and projects simultaneously
• Experience with CRMs or client tracking tools, data input, GDPR best practice
• Proficient ITC skills: email, database, Microsoft Office applications
• Flexibility to attend evening and weekend events or church services if required

Desirable

• Active member of a local church
• Experience delivering training or facilitating small groups
• Previous work in a faith-based charity or organisation
• Regularly asks for feedback and looks for opportunities to learn from others and continually improve their work

What We Offer

• A supportive, faith-driven team environment
• Flexible working arrangements
• Opportunities to make a tangible impact in churches and communities across the UK
• Regular training and development opportunities
• 4 weeks holiday allowance, pro rata

How to Apply

To apply, please send your CV and a covering letter outlining your suitability for the role