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Job description
About the role
We are looking for an experienced Senior Learning & Engagement Officer to join the Trust’s Engagement and Volunteering team and work together with local schools and community partners to make sure the Park is welcoming, interesting, and enjoyable for everyone.
You will build relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. You will help deliver our heritage activity programme funded by The National Lottery Heritage Fund working alongside colleagues to develop and deliver both targeted engagement activities and resources with these groups, whilst also using their feedback and advice to influence the Trust’s broader public programme and offer.
The postholder will work to develop and deliver community engagement and learning programme building relationships with representative community groups and stakeholders, listening to, and understanding their members’ needs, interests and barriers to participation. This will support ongoing programming of activities and events within the park to encourage a new and diverse audience alongside our regular attendees.
You will manage and support two advisory groups, including a Young Advisory Group and an Access Advisory Group and will also work as part of the project team working closely with the Senior Volunteer Officer and reporting into the Senior Community Programmes Manager.
The role is offered on a 14-month fixed term contract with Crystal Palace Park Trust. Weekend working will be required and there is potential for an extension after 31 December 2026 subject to funding.
This role is funded by The National Lottery Heritage Fund as part of a partnership project between Crystal Palace Park Trust and London Borough of Bromley.
Responsibilities:
Relationship development and management
● Creating strong links to local community groups, schools and organisations; especially those who represent groups who do not currently visit or engage with the park. Work with them to understand the barriers to their visiting and engaging with the park and how they can be overcome.
● Working with the Events team by acting as an advocate for community groups and organisations to support the development and delivery of a public programme with particular focus on priority audiences.
● Further developing our network of partners and identifying new partnership opportunities, particularly with local cultural, heritage and community groups, to support audience development and deliver engagement opportunities for priority audiences.
● Supporting the procurement, briefing and management of freelancers to develop learning and community engagement resources and activities.
Planning and delivery
● Working with our partners to co-create and pilot engagement activity and resources.
● Working with the Senior Community Programmes Manager to engage local schools and elective home education services to develop and pilot resources.
● Working with the Marketing team to develop printed and online resources and materials.
● Working with the Senior Volunteer Officer to identify volunteering opportunities for engaged groups.
● Support the team to ensure all activities and resources are fully accessible and inclusive.
● Liaising with the wider team to ensure the smooth running of programmes, practically and logistically.
● Delivering the coordination, administration and facilitation of an access advisory and young advisory panel.
Evaluation
● Providing data on community engagement and participation to The National Lottery Heritage Fund as part of the quarterly reporting process and for annual and summative reports.
● Supporting the Senior Community Programmes Manager and the Evaluation Consultant to ensure the public programme, learning and community engagement strands of the Activity Plan are evaluated, including a photographic archive.
● Undertaking other duties as required.
These responsibilities are broad and cover a range of aspects of our work at Crystal Palace Park Trust.
It is a requirement of the Trust that all staff work in a flexible manner compatible with their jobs and in line with the objectives the Trust must fulfil. Evening and weekend work will be required by arrangement. Time off in lieu will be granted on a one-for-one basis for overtime worked. The working pattern for this role is to be agreed, but it is anticipated that the pattern will involve one weekend day as standard.
This position requires an Enhanced DBS check which may reveal any unspent convictions. A criminal record may not necessarily be a bar to employment, as any decision will be treated on its merits and individual circumstances subject to the Crystal Palace Park Trust’s obligations to protect the children, young people and adults at risk in its charge and members of the public.
Person specification:
Qualifications and experience (all essential unless stated):
● Experience of working with community groups; marginalised audiences and third sector/voluntary organisations to co-create and develop audience focused engagement activities and programmes.
● Understanding and experience of safeguarding principles for children, young people and adults at risk.
● Experience or knowledge of using best practice co-design and participatory approaches in community programming development and delivery.
● Experience or knowledge of developing learning resources.
● Experience of working as part of a small team and working with empathy and compassion to colleagues, stakeholders and partners with differing priorities.
● Experience or knowledge of delivering externally funded projects and working within reporting frameworks, budgets and timescales.
● Interest or working experience of horticulture and heritage management.
Knowledge, skills and abilities:
● Excellent project management, customer service, and public speaking skills.
● Strong verbal written communication skills, with the ability to communicate comfortably and confidently with a variety of people.
● Good understanding of Microsoft Office.
● Willingness to work flexibly as part of a team - there will be regular weekend and out-of-hours commitments.
● Knowledge of working in value-led organisations such as charities, or the wider cultural sector.
● Knowledge and awareness of the challenges that people face and the barriers they may have, preventing engagement with heritage or community activities.
Values and behaviours
● A commitment to Crystal Palace Park Trust vision and values.
● A strong commitment to championing anti-racism, intersectionality and other forms of diversity, equity and inclusion.
● Passion for working with diverse groups of people and engaging people in new opportunities.
● A commitment to continual learning and improvement to maximise the social impact / beneficial outcomes for participants.
● Energetic self-starter able to work individually and as part of a team as needed.
● Ability to enthusiastically communicate the Trust’s vision and demonstrate impacts of new volunteer programmes.
● Passion for protecting and increasing biodiversity, natural area conservation, urban wildlife, and horticultural excellence.
● A willingness to further develop skills as necessary to thrive in the role.
The client requests no contact from agencies or media sales.
A Diocesan Finances Review was undertaken in 2025 which resulted in several key changes to financial flows between dioceses and the National Church Institutions. The purpose of this role is to design and implement the process changes, operational arrangements and governance necessary to support new ways of working for the NCIs and Dioceses.
The main change relates to the simplification of the administration of funding in relation to ordained ministry training. Dioceses will contribute to a single Ministry Training Fund which will meet the costs of ordained ministry training (fees, accommodation costs, maintenance and travel expenses), with administration carried out by the National Team, to provide a one-stop-shop for ordinands to understand entitlements, apply for grants and claim expenses. The post holder will be responsible for designing and implementing new technology-enabled processes and ways of working to support the efficient and effective operation of the Ministry Training Fund.
£10 million of funding was provided within the national Church of England's spending plans for 2026-28 to enable detailed analysis and planning to be undertaken (including pilot initiatives) focused on addressing structural overheads in the Church, and opportunities to reduce duplication and complexity. This role will enable appropriate governance processes in relation to the allocation and oversight of these monies.
The Spending plans also incorporate savings targets (£4 million + in 2026-28 and £20 million + by 2029-31) in some key areas relating to Bishops and Archbishops' ministry costs and National Church costs. This role will work with the relevant groups charged with delivering those savings, to ensure adequate oversight and monitoring, and report back to key governance bodies on a regular basis.
Key role requirements
- You will need experience in leading and delivering successful strategic change, improving processes and ways of working within a team and with other teams
- This role can be based in either of our office locations: Bishopthorpe in York, or Westminster in London
What we offer
Your Salary
- A salary of £75,000 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.
Your Benefits
- 30 days annual leave plus eight bank holidays three additional days (pro-rated if working part-time).
- We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
- We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
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Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
- Access to Occupational Health, and an Employee Assistance Programme
- Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
- Apply for eligibility for an Eyecare voucher.
- Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.
Please note: You must have the right to work in the UK to be considered for the role.
Opportunity to join a global team fighting for a new era where people, wildlife and the planet thrive.
As the Senior Legacy Marketing Manager you will be responsible for the day to day implementation of the UK Legacy Marketing programme and also develop the UK and International Legacy Marketing strategy.
This is a Surrey based hybrid role with 2 days a week in the office.
The Charity
A passionate charity with a strategy focused on mobilising a movement and delivering key legislative reforms. The charity offer a range of benefits including flexible working, learning and development opportunities, a generous 10% pension and an employee assistance programme.
The Role
Develop and refine UK and international legacy strategies.
Lead KPI reporting and recommend investment opportunities.
Stay updated on best practices and sector trends.
Plan and execute legacy campaigns via direct mail, email, social media, events, and publications.
International Legacy Support
Create adaptable marketing assets for local teams.
Support local campaign execution and enquiry handling.
Engage external agencies where needed.
The Candidate
Proven experience in legacy marketing and strategy.
Strong understanding of direct and digital marketing.
Excellent communication, copywriting, and strategic planning skills.
Proficiency in CRM systems (ideally Salesforce) and Microsoft Office.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Prospectus is excited to be partnering with our client in the search for a part-time Individual Giving Manager.
The organisation reconnects people to nature by helping them to enjoy, protect and enhance their local rivers. Whether it’s the Thames or one of its many tributaries, they offer inspiring ways for communities to get down to their local riverbank. Their aim is to rebuild the relationship between communities and their rivers, restoring river health and boosting wellbeing and community cohesion in the process.
The Individual Giving Manager will be responsible for building and growing the organisation’s individual giving programme from the ground up. This role will deliver engaging digital and traditional fundraising campaigns, design impactful supporter journeys, and strengthen donor stewardship to drive long-term value. Working closely with colleagues the postholder will develop campaigns such as seasonal appeals which contribute towards the organisation’s ambitious growth strategy.
The successful candidate will bring proven experience in individual giving and charity fundraising, with a track record of delivering multichannel campaigns and securing income growth. Solid digital fundraising skills are essential, including experience with platforms such as Donorfy, Mailchimp, and JustGiving. The role requires compelling copywriting and data analysis skills, and the ability to manage multiple projects effectively.
This role is a part-time, permanent position (21hrs) with hybrid / flexible working in their Guildhall office, City of London. The salary for this role is £24,000 to £27,000 which is a full time equivalent of £40,000 to £45,000.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Jessica Stoddart at Prospectus.
If you are interested in applying to this Individual Giving Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Harris Hill are delighted to be working with an independent school to recruit for the Development and Engagement Manager to join a dedicated Development Office with a clear philanthropic mission.
You will be responsible for implementing a dynamic engagement strategy that connects alumni, parents, and supporters to the life and vision of the school. You will be instrumental in shaping and delivering fundraising initiatives, managing a calendar of high profile events, and producing compelling communications to further the school’s ambitious development goals.
As a Development and Engagement Manager you will:
- Support and execute a long term, sustainable fundraising strategy
- Cultivate relationships with donors and prospects, from annual givers to major gift supporters
- Project manage appeals across multiple channels
- Ensure effective donor stewardship and record keeping
- Lead alumni relations and develop meaningful engagement initiatives
- Manage alumni data, communications, and mentoring programmes
- Grow a thriving alumni network and act as the first point of contact for former pupils
- Deliver an annual calendar of engaging events for alumni and supporters
- Promote events creatively across digital and print platforms
- Track event impact and maximise ROI
- Produce high quality publications, newsletters, and digital content
- Manage online engagement platforms and social media channels
To be successful, you must have experience:
- Proven experience in fundraising
- Excellent communication, research and project management skills
- Confidence with CRM databases (e.g. ToucanTech), social media, and digital tools
- A proactive, collaborative, and detail oriented mindset
- A strong understanding of stakeholder engagement and event delivery
Salary: £40,000- £45,000 per annum
Contract type: permanent Full-time or part-time, or term time.
Location- St Albans, Hertfordshire, office based
Closing date: On rolling basis
Recruitment process: Cv and Supporting Statement to
Benefits:
- Generous pension scheme, with employer contributions up to 10%
- Life assurance (4x annual salary)
- Free lunches, onsite parking, and use of gym/swimming pool
- Ongoing professional development and access to a wellbeing & benefits platform
If this sounds like you, then please do get in touch ASAP!
Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Location: Home-based with regular travel to the Guildford office
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: £39,867.66 - £44,297.40
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.
There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.
We are seeking an individual who can help us unlock the potential of our organisation by identifying opportunities to create and grow impactful products and services. This is a unique opportunity to take the intelligence and expertise of a 145-year-old membership organisation and reimagine our proposition for thousands of individuals and organisations.
This role leads on our strategy to developing and selling new products and services. As well as identifying opportunities from across the charity yourself, we envisage you will be looking at our approach to our online shop, cycle friendly employer accreditation as well as membership and insurance related products. As the charity’s expert in product development, you will educate and inspire the charity in what you do. You will ensure that we hit our financial targets whilst building a portfolio of commercial opportunities that align with Cycling UKs mission and values.
Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.
We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.
The role is home based in the UK, with regular travel to our offices in London and Guildford.
Applications close at 9:00am on the closing date shown
REF-223 760
Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Comms
Salary: £35,000 to £38,000 per annum (depending on experience)
Hours: 35
Contract Type: Permanent
RABI is the farmers charity.
RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life.
At the heart of RABI’s mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive.
Over the past 25 years alone, RABI has delivered almost £250 Million in direct financial support to the farming community, whilst the charity’s professional counselling service has provided 11,500 free sessions to farming people since 2022. RABI’s wrap-around support services continue to evolve, reaching more people year on year.
RABI is on a journey to help shape a future farmers deserve.
SUMMARY OF ROLE
The PR & Marketing Manager is a specialist media and storytelling lead within RABI’s Marketing and Communications team, with a core focus on strengthening the charity’s voice across agricultural, regional and national media. This pivotal role requires a journalistically minded communications professional with a strong track record in media engagement, story sourcing, and reactive PR. With a firm grasp of audience insight, campaign messaging and fast-paced content development, the postholder will manage all inbound media enquiries, drive proactive press activity, and lead the creation of compelling editorial and campaign copy that elevates RABI’s brand and influence.
The role reports to the Senior Strategic Communications Manager and is supported by the Marketing & Communications Coordinator. It will work closely with colleagues across the organisation to uncover impactful stories, draft powerful messaging and manage time-sensitive responses. This role is ideal for a media professional with experience in journalism, public relations or press office environments who brings a blend of creativity, copywriting skill, and newsroom agility.
KEY RESPONSIBILITIES
PR and Media Relations
- Lead the delivery of RABI’s press office function, including proactive media outreach, reactive response, and managing journalist relationships.
- Continually scope, plan and deliver media engagement activity to secure positive and frequent press coverage across agricultural, health, regional, and national media.
- Draft compelling press releases, media packs, statements, and comment pieces aligned to RABI’s strategic priorities.
- Cultivate and maintain a live, segmented database of journalists, editors, sector influencers and media contacts.
- Serve as contact for media handling during high-profile campaigns, events, or issues, supported by senior colleagues and external PR agency partners.
Campaign Marketing and Creative Development
- Develop and implement creative marketing campaigns to support RABI’s major initiatives, appeals, events, and sector outreach.
- Coordinate the production of marketing content including videography, photography and storytelling assets.
- Direct the framework and management of RABI’s online asset library.
- Collaborate with internal teams, including External Affairs and Fundraising, to create engaging marketing outputs tailored to key audiences.
- Oversee third-party designers, writers, photographers and multimedia producers for marketing and PR related materials.
- Ensure all outputs are brand-consistent, audience-focused, and aligned with RABI’s tone of voice and messaging guidelines.
Publications and Content Planning
- Oversee the planning and delivery of RABI’s outward-facing publications and branded content, ensuring they align with organisational priorities, audience needs, and campaign timelines.
- Act as editorial lead—commissioning, writing, and editing content in collaboration with internal teams, external contributors, designers and printers.
- Manage project timelines and workflows for all publications, from initial scoping through to production and distribution, ensuring content is delivered to a consistently high standard and to deadline.
- Maintain high standards of content governance, applying editorial judgement and ensuring compliance with brand guidelines, accessibility standards, and legal/ethical requirements (e.g. safeguarding, consent, GDPR).
- Work closely with the Senior Strategic Communications Manager to shape RABI’s long-term publications roadmap, ensuring that content plays a strategic role in reputation building and stakeholder influence.
Digital Collaboration and Integrated Marketing
- Work in close partnership with the Digital Communications team on the cohesive planning and delivery of integrated campaigns across digital and traditional channels.
- Support the Digital Communication team’s planning and rollout of supporter journeys via email, ensuring communications that reflect RABI’s brand voice and objectives.
- Input into CRM-led campaign planning using Microsoft Dynamics 365, helping segment audiences, personalise outreach and track engagement.
- Share campaign results and insights with the Digital Communications team to jointly evaluate performance and identify opportunities for refinement and learning.
Team and Project Leadership
- Line-manage the Marketing & Communications Coordinator, ensuring clear direction, regular feedback, and development support.
- Support the delivery of integrated campaign plans led by the Senior Strategic Communications Manager, ensuring timely implementation of PR and marketing deliverables.
Brand Awareness and Recognition
- Identify new opportunities to grow brand awareness and RABI’s share of voice within the agricultural and wider wellbeing sectors.
- Lead on promotional activity for awards submissions, key events and organisational milestones.
- Create and coordinate celebratory communications for sector recognition, shortlists or accolades achieved by RABI.
Insight, Evaluation and Learning
- Track campaign and media engagement performance using AgilityPR and generate insights to optimise future planning.
- Produce monthly reporting dashboards for the Senior Strategic Communications Manager with narrative summaries of media reach, campaign engagement, and PR activity.
- Apply a test-and-learn approach to campaign marketing, incorporating audience insight, message testing and performance data into continuous improvement cycles
PERSON SPECIFICATION
Essential
- Bachelor's degree in Public Relations, Marketing or a related field.
- Minimum 5 years’ experience working in public relations, media engagement, or campaign marketing, with a demonstrable track record of leading successful, high-profile communications activity.
- Proven ability to manage integrated marketing campaigns from concept to delivery.
- Exceptional copywriting skills with a flair for storytelling and message crafting.
- Experience in managing staff or direct reports
- Proven experience developing publications and editorial outputs in a professional setting, including commissioning, writing, and managing multi-stage content workflows.
- Ability to transform complex or sensitive material into clear, compelling narratives for varied audiences.
- Confidence working with designers, printers and digital producers to deliver high-quality, on-brand content across formats.
- Strong project management skills and the ability to work across multiple priorities with confidence.
- An understanding of brand application across different channels and content formats.
- Familiarity with media monitoring tools
- Strong understanding of email marketing principles and experience working collaboratively with Digital teams on CRM-supported campaigns.
- Ability to work effectively within cross-functional teams.
Desirable
- Experience working within the charity, health, rural affairs, or public services sector.
- Knowledge of the agricultural sector or issues affecting rural communities.
- Proficiency in Adobe Creative Cloud or Canva.
This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
BENEFITS
- 28 days annual leave plus bank holidays (based on full time working).
- Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
- Life assurance from day one.
- Access to our Employee Assistance Programme.
- On site parking.
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills, experience, qualifications and abilities.
REF-224 149
Location: Contracted to our Peterborough office with flexibility for hybrid working
Contract Type: 12 Month fixed term contract - maternity cover
Full time: 37.5 hours per week
Salary: £34,000 - £37,000 depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal
Closing date: Tuesday 30 September 2025
Initial phone interviews will be held w/c 6 October 2025.
Final interviews will be held in person, at our Peterborough office w/c 13 October 2025.
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
At Kidney Research UK, it is crucial for us to work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
We are looking for a proactive, motivated individual who has experience in Patient and Public Involvement (PPI) to lead our PPI team. They need to be passionate about the involvement of patients and the public in our charitable activities. We want someone who will not just keep our PPI work ticking over, but will identify, develop and deliver new opportunities for patient involvement. The PPI manager, as expert lead, will shape and drive the direction of the PPI activity to support the delivery of the charity’s aims.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Patient and Public Involvement (PPI), PPI Manager, Public Engagement, Patient Engagement, Patient Involvement, Stakeholder Engagement, Community Involvement, Patient Voice, Service User Involvement, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-223 690
MARKETING MANAGER - FUNDRAISING CAMPAIGNS
Salary: £39,000 - £45,000 per annum
Reports to: Senior Marketing Manager - Fundraising Campaigns
Department: Marketing, Fundraising and Engagement
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Employment type: 12 month fixed-term contract / Internal Secondment
Working hours: 35 hours per week (we are open to compressed hours in this role)
Closing date: Wednesday 1 October 2025, 23:55
Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we we're looking for someone talented, someone who shares our vision, someone like you.
We have an exciting opportunity for you to join us as a Marketing Manager - Fundraising Campaigns. We need you to support the Senior Manager to develop the product marketing strategy, plan, and budget for an exciting portfolio of Social Fundraising Challenges, Stand Up To Cancer, and DIY fundraising. Further to this, you'll manage the delivery of the product marketing plan, meeting KPIs, to time and budget.
What will I be doing?
Supporting the Senior Manager to translate the Fundraising & Marketing operating plan and budget into a product marketing plan and budget
Defining and developing the audiences and product offerings that need activating as part of this marketing plan and manage the development and delivery of cross-channel integrated briefs
Managing the planning, set-up, delivery and analysis of integrated multi-channel campaigns that meet and exceed specific product KPIs
Managing the content and creative production, testing and optimisation process, ensuring campaign assets are fully aligned with Brand messaging and other communications themes
Working alongside the Senior Manager to motivate the Executives and matrix manage specialist Digital Marketing & Delivery teams to deliver activity across channels
Collaborating with teams across Audience & Product Marketing to identify and implement strategic marketing opportunities and ensure holistic supporter journeys for product audiences
Working with digital and data experts from across marketing and the wider organisation to improve communications and better engage our audiences
Managing the continuous testing and analysis of campaigns, spotting opportunities to optimise ongoing activity and making recommendations to improve the effectiveness of future campaigns
Working with the Insight team and Senior Marketing Performance Manager to drive development of the marketing strategy and feed learnings into the planning process.
What skills are we looking for?
Significant experience translating marketing strategy into tactical delivery plans by channel, audience, and budget
Significant experience overseeing the delivery of paid marketing campaigns
Significant experience planning and delivering multi-channel campaigns that meet campaign KPIs
Strong understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
Relevant experience of managing and motivating agencies to drive maximum value from relationships
Relevant line and matrix management experience with proven leadership skills and the ability to manage competing priorities for yourself and others
Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
Relevant experience of developing highly effective campaign assets for use across channels
Excellent project management skills including resource and risk management
Strong Microsoft Office skills, including Excel and PowerPoint.
What will I gain?
Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.
In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.
Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.
Community Engagement Manager
£30,000 / Permanent
Flexible/Hybrid - two days in Office and three from home
Office: 470 Bath Road, Bristol, BS4 3AP
Are you passionate about building communities, inspiring creativity, and making a real difference? We're working with a leading organisation in the creative sector to recruit a dynamic, people-focused Community Engagement Manager.
The Opportunity
As Community Engagement Manager, you'll play a pivotal role in strengthening and expanding a vibrant membership and volunteer community. You'll lead a passionate team, develop innovative engagement strategies, and ensure every member and volunteer feels valued, connected, and inspired.
Key Responsibilities
- Lead and inspire a team of 3 dedicated membership professionals to deliver the optimal member experience
- Be a driver to analyse and refine the member/volunteer experience to improve satisfaction and increase retention
- Build and nurture a thriving community: Develop and deliver creative initiatives that foster a sense of belonging, inclusivity, and support.
- Drive engagement: Listen to members and volunteers, gather feedback, and turn insights into action-making sure everyone's voice is heard.
- Grow the community: Attract new, diverse audiences and help more people discover the benefits of membership.
- Create compelling content: Share stories, images, and videos that spark conversation and celebrate members' achievements.
- Champion the brand online: Engage with the community across social media, respond to questions, and build lasting relationships.
- Bring people together: Organise exciting regional events that connect members, generate income, and promote the organisation's mission.
About You
- Proven experience in community management or membership engagement
- Excellent communication, writing, and interpersonal skills
- Creative, strategic thinker with a passion for building relationships
- Skilled in conflict resolution, problem-solving, and project management
- Empathetic, patient, and professional in all interactions
- Strong analytical skills and familiarity with CRM tools
- Organised, detail-oriented, and proactive
Desirable:
- Experience with social media tools and analytics
- An interest in the creative arts or photography
- Knowledge of GDPR and data protection best practices
Why Apply?
- Join a respected, forward-thinking organisation with a rich history and an exciting future
- Work with a friendly, supportive team who are passionate about community and creativity
- Make a real impact-helping people connect, learn, and grow
Interview: ASAP (w/c 6th October 2025)
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
We are looking for a Trust and Foundations Manager to be responsible for delivering long-term growth of a Trust and Foundation portfolio. This is a hands-on role which will deliver five and six figure income outcomes from existing and new funders.
This is a hybrid role in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including
- 25 days increasing by one day per year up to 30 days (plus 8 bank holidays in England, 10 in Scotland).
- 5% employee pension contribution and employer contribution of 7%. A lower contribution band is also available.
- Healthcare provided by Aviva.
- Enhanced pay and leave provisions above statutory levels for maternity, paternity and adoption leave.
as well as much more!....
The Role
Lead the planning process for the Trusts and Foundations Team, ensuring that the strategy supports and meets the goals of the wider organisations overall strategic plan.
Facilitate strong relationships with donors and prospects to maximise financial support.
Write and develop persuasive funding proposals which articulate the value, impact and importance of the charity,
The Candidate
Experience of Trust and Foundation fundraising with a proven track record of personally securing five and, ideally, six figure+ grants.
A strong track record and aptitude for high value acquisition.
Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
Previous Management of staff and/or volunteers.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior Corporate Partnerships Manager
We are seeking an experienced and proactive Senior Corporate Partnerships Manager. As part of the Grant Partnerships Team you will play a lead role in collaborative and ambitious partnerships between corporates and OnSide that give opportunities to young people.
Position: Senior Corporate Partnerships Manager
Location: Hybrid working: Two days a week in the London office (White City), combined with home-working and travel across the Youth Zone network as required
Salary: £50,000–£55,000 per annum
Hours: Full-time, 37.5 hours per week (flexible working available)
Contract: Permanent
Benefits: Agile working organisation with flexibility in working hours; 25 days annual leave (rising to a maximum of 30 days with length of service) plus bank holidays, birthday leave and annual leave purchase scheme (from day one of employment); company matched pension; company sick, maternity, paternity and adoption pay; voluntary benefits with discounts on health and wellbeing, retail and leisure.
Closing Date: Monday 29th September at 12noon (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.
First stage interviews (virtual): Wednesday 8th October
Second stage interviews (in-person): Tuesday 14th October in London
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
This is not a typical charity corporate fundraising role. The charity offers a unique and values-driven proposition to corporate partners, one which is built around shared purpose, a powerful volunteering and engagement offer, and impact that is both measurable and personal.
You will help shape and deliver a portfolio of multi-year strategic corporate partnerships that create social value at scale, making it an unforgettable experience for everyone involved.
You will manage key national accounts, lead cultivation of new opportunities, and bring valuable insight, creativity, and story-telling flair to partners. Working closely with the Network of 16 Youth Zones across the country (and growing), you’ll ensure partnerships are brought to life in vibrant, locally-relevant ways, while also aligning with national priorities.
As the Network of Youth Zones grow to 22 by 2027, the charity is expanding the corporate partnerships programme to match the broader national footprint. This new role will lead that growth, building on the momentum of successful strategic partnerships established over the past four years.
This is a fantastic opportunity for someone with the drive and vision to help shape the future of youth opportunity through purpose-led partnerships.
About You
With exceptional relationship management skills and the ability to build rapport and trust with a wide range of people, you will have strong storytelling and proposal writing skills, with an eye for detail and impact. Above all you can demonstrate the ability to create positive and happy relations with corporate partners who will recognise you and OnSide as a peer.
You will have experience of:
- Personally winning and growing a range of high-value (£100K to £1M+) corporate partnerships in the charity or commercial sector
- Delivering outstanding account management, stewardship, and/or corporate fundraising results
- Working with internal and external stakeholders at a senior level
- Creating an engagement or volunteering offer
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities,
As a growing and ambitious charity, you will be offered responsibility, variety and the chance to work with a team wholly invested in providing young people with the opportunity to fulfil their potential.
As an equal opportunities’ employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
You may have experience in areas such as Corporate Partnerships, Corporate Partnerships Manager, Corporate Partnerships Officer, Senior Corporate Partnerships, Senior Corporate Partnerships Manager, Senior Corporate Partnerships Officer. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Communications and Marketing Manager
Contract: Permanent, full or part time role with four or five days considered
Salary: £35,000 to £42,000 per annum
Location: Hybrid - home based with one day per week in the London office in South London
Closing date for applications: midnight on Sunday 28th September
First stage interviews: 6th and 7th October
Second stage interviews: Week commencing 13th October
We are proud to be partnering with a bold and ambitious charity that transforms lives for people affected by spinal cord injury. The charity is seeking a talented Communications and Marketing Manager to lead their dynamic team and drive forward their mission with creativity, energy, and strategic vision.
This is a unique opportunity to join a values-led organisation where your work will directly contribute to life-changing support and advocacy. If you're a gifted communicator, a confident leader, and thrive in a fast-paced environment, this could be the perfect next step in your career.
Why You'll Love This Role
- Purpose-Driven Work: Every campaign you lead will help people affected by spinal cord injury live life to the fullest.
- Creative Leadership: Shape and deliver a compelling communications strategy across digital, print, and media.
- Collaborative Culture: Join a fun, inclusive, and supportive team that values innovation and impact.
- Flexible Working: Enjoy the benefits of remote work with one energising day a week in the office.
- Fast-Paced Environment: Manage a busy, ambitious department where your ideas and leadership will make a real difference.
What We're Looking For
- Extensive experience in charity communications and marketing leadership.
- A track record of delivering high-impact campaigns and exceeding targets.
- Strong digital marketing skills across social media, email, and web.
- Excellent storytelling ability and a sharp eye for detail.
- Confidence managing a fast-paced team and multiple stakeholders.
- A passion for inclusive communications and community-led storytelling.
Please note as this role has some urgency attached, we are only considering those whom have a maximum of 1 months' notice or less.
If shortlisted, we will forward the Job Description, charity benefits and request a supporting statement. We recommend you hold off writing that until we've briefed you.
This is a fantastic opportunity to work with a charity that's bold, fun, and deeply committed to making a difference. If you're ready to lead with purpose and creativity, we'd love to hear from you asap.
Hours of work
- Your normal hours of work will between 9am and 5pm (35 hours per week). Some flexibility of working hours may be required in accordance with the needs of the charity.
- There is flexibility around working location either home-working or office based (Wandsworth). Home workers will be asked to work from the office at least one day per week.
- Some flexibility in working hours may be negotiated to enable a better work/life balance or meet particular needs as required.
Probation
There will be a six-month probation period.
Notice Period
Two calendar months on either side, after a satisfactory six-month probationary period. During probation, notice will be one week either side.
Disabled access
- The office is fully wheelchair accessible, including toilet.
Staff Benefits
Holiday
You are entitled to 22 days paid holiday per year plus bank and public holidays. This increases by one day per year up to a maximum of 25 days.
Additionally, the office is closed between the Christmas and the New Year period giving an additional 3 days.
Pension
The charity has a designated stakeholder pension scheme that staff can join, with a staff contribution of 5% salary, Back Up will contribute 3% into this scheme.
The charity's contribution will increase by a 1% for every 2 years of service (cap at 6%).
- Generous sickness pay provision.
- Access to financial advisor - annual initial exploratory meeting with an independent FSA.
- Season ticket loan: an interest free loan for the purchase of a season ticket.
- Ride to work scheme.
- Compassionate leave.
- Study and sabbatical leave.
- "My day" - 17.5 hours per year to conduct voluntary work.
- Life Assurance - three times annual salary.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Job title: Immediate Support and Debrief Manager
Reports to: Head of Bereavement Services
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage. In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Immediate Support and Debrief Manager will lead the development, coordination, and delivery of our specialist immediate support service for families, professionals and individuals affected by sudden bereavement. You will be responsible for ensuring that our services are trauma-informed, responsive and delivered to a consistently high standard supporting the complex and individual needs of those who have experienced profound loss.
This role will oversee the existing immediate support service delivered across Wales and the expansion phases across England. You will manage a team of fifteen individuals who are a mixture of full and part time roles. This is a unique and hugely rewarding opportunity to make a significant impact in the lives of suddenly bereaved individuals across our communities.
You will work closely with the Children and Young People Service Manager and the Therapies Assessor and Service Manager to provide a holistic, joined up service to all who access our service.
Main duties:
- To manage the bereavement service including the operational delivery of immediate support and debriefs, ensuring the service is delivered consistently, responsively and to a high standard
- To oversee the database of 2wish Champions within hospitals and police forces across Wales and the two phases of England
- Lead upon, develop and maintain safeguarding practices and procedures in line with national guidelines and attend the bi-monthly internal Safeguarding Committee meetings.
- To oversee the delivery and develop training delivered to professional partners
- Oversee and manage a database of stakeholder contacts and families ensuring that Data Protection legislation and GDPR guidelines are implemented and adhered to
- To work closely with the Head of Bereavement Services to ensure delivery and growth of services
- Attend bereavement forums and other relevant meetings as required by, or in place of, the Head of Bereavement Services
- To be able to provide outstanding immediate emotional support and advice to families and those we support as required
Management:
- To lead, motivate and line manage the immediate support team responsible for delivering our immediate support and debrief service
- Manage a diverse team, organise regular team meetings and set realistic but challenging objectives to further the work of the charity
- To carry our monthly supervisions and bi-annual appraisals with the Immediate Support Coordinators
- To carry out monthly case reviews with the Immediate Support team
- To produce weekly, monthly and quarterly reports to evidence activity and impact
- To develop and oversee a training programme for the team including mandatory and varied subject matter
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Salary: Starting salary of £32,000 per annum, with the opportunity for an increase through the annual appraisal structure.
Contract type: Permanent
Hours: Normal office hours are 9am - 5pm, Monday to Friday, although alternative hours may be worked with line manager agreement. Work outside office hours may sometimes be necessary and will be compensated for by time off in lieu.
Annual leave: 28 days plus bank holidays. Annual leave steadily increases after five years of service. Annual leave and statutory holidays are calculated on a pro rata basis where applicable.
Pension: 2wish operate a contributory pension scheme. 2wish will auto-enrol you into the scheme in accordance with it's auto-enrolment obligations. Full details of the scheme will be provided to you once you are enrolled, including the minimum level of contributions that you will be required to make during your membership (current contributions - employer 3% and employee 5%).
Mileage: A fixed rate allowance is payable for agreed mileage undertaken on 2wish business in a private vehicle, over and above your usual journey to your workplace/s.
Location: Flexible - Mainly home working with regular travel to areas of service delivery, and regular travel to 2wish Head Office in South Wales.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 17 October 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
Royal Voluntary Service has an opportunity available for a Retail Manager - Trolley Cluster Services to join our team in and around South Wales. You will join us on a full-time, permanent basis, and in return, you will receive a salary of £24,023 per annum.
About the Retail Manager - Trolley Cluster Services role:
Royal Voluntary Service works with NHS Trusts and Health Boards providing retail solutions to deliver a healthier future. We have operated and delivered industry leading retail and catering solutions since 1938 and have a broad portfolio of cafés, shops and trolley services operating in hospitals and other locations across Britain.
What you'll bring as our Retail Manager - Trolley Cluster Services:
Working in a hospital requires a special kind of customer service. Your ability to communicate with a variety of people in a friendly and cheerful way will make a real difference to someone’s day. The key is to adapt your approach to each person to ensure their needs are met.
This is what we're looking for:
Knowledge
- Knowledge of EPOS / Till systems or Cashier training.
- Ability to proficiently use industry standard IT systems (e.g. Microsoft Office, Email, Internet etc) to a basic level.
- Willingness to undertake training and continuing professional development.
Skills
- Excellent customer service skills.
- Excellent literacy and numericity skills with the ability to communicate effectively both verbally and in writing.
- Excellent organisational skills with proven ability to coordinate a variety of tasks.
- Experience
- Experience at management level within a similar retail environment and comparable turnover.
- Proven management experience and ability to influence, engage and motivate stakeholders.
- Experience or recruiting volunteers.
This is what you'll be doing:
- Lead the delivery and expansion of a successful trolley services across South Wales.
- Manage the recruitment of volunteers to lead trolley services.
- Engage, motivate and coordinate your team of volunteers to ensure reliable and consistent trolley services.
- Create and maintain positive working relationships with various NHS Trusts to operate, promote and develop trolley services.
- Ensure that volunteers and trolley services comply with associated statutory standards policies and procedures e.g. Health and Safety, Food Hygiene, Data Protection, Financial controls and other operating policies and procedures.
- Deliver trolley services in line with agreed Profit and Loss budget, monitoring performance regularly in order to flex costs in line with turnover performance.
- Manage stock, pricing, cash handing and baking in accordance with RVS policy and procedures.
- Report, monitor, evaluate and feedback to identify opportunities to drive sales and improve trolley service and volunteering efficiency.
- Utilise systems and management reports to monitor performance and identify areas for improvement across your services, implementing the changes through your team
- Complete regular competitor visits to identify trends and opportunities taking appropriate action locally whilst giving feedback to the Retail Support team through your Area Manager.
- Work flexible hours to fit with the trading hours of the trolley service.
- Undertake any other reasonable duties commensurate with the purpose and remit of the role.
This is all the other great stuff you'll be getting:
- Salary of £24,023 per annum
- 26 days’ holiday (pro rata) plus paid statutory Bank Holidays (pro rata)
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society
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If you feel have the skills and experience to become our Retail Manager - Trolley Cluster Services, please click ‘apply’ today to view the complete job description. We’d love to hear from you!
This is the latest you'll be able to apply, providing we do not close to applicants early:
The closing date for this role is 10 October 2025. However, we reserve the right to close this vacancy early should sufficient applications be received. Please do not delay your application we often get a lot!
If you are successful with your application the role will be subject to satisfactory DBS or PVG check
At Royal Voluntary Service our goal is to welcome everyone and build inclusive and diverse teams. We celebrate difference and encourage everyone to join us and be themselves at work. To find out more about our commitment to EDI, visit our website.