Office manager jobs
Helpline Adviser
Job Reference: REQ004483
£25,563.66 per year
Leeds LS10 5SH / Remote Worker
1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
Our Services team based in Leeds have an opening for two Helpline Advisers.
Permanent, full time (35 hours a week)
Location: This role requires attendance in Scopes Leeds office ( LS10 1JF) with the remaining days worked remotely.
The hours for this role will be varied over shift patterns between 8am to 8pm Monday to Friday and 10am to 6pm Saturdays.
There are two positions available.
The role
We are looking for a self-starter with the ability to prioritise their own workload whilst advising Scope’s helpline customers. To provide support to helpline customers, supporters and donors and Scope enquiry customers.
In this role, you will:
· Provide consistent high-quality responses to enquiries received at Scope’s Helpline via telephone, email, live chat, our online community, and social networking channels, within set turnaround times.
· Ensure that customers feel valued and are provided with information that is tailored to meet individual need, is accurate, up to date and accessible to them.
· Provide excellent customer service with a friendly and empathetic manner.
· Continually update your knowledge around disability issues and to share learning across the team, to offer an expert service to Scope’s customers.
· Identify the correct person/department and efficiently transfer calls internally when customers ring with general enquiries.
· Ensure that details of all enquiries are logged accurately on the customer database in a timely manner and that quality data and information is maintained.
· Work within Scope’s policies relating to customer confidentiality and data protection.
· Follow Scope’s policy and process around safeguarding and to make decisions regarding relevant customers as appropriate.
· Promote Scope and its values around equality, inclusion and the social model of disability and to present a positive image of the organisation in all aspects of work.
· Contribute to team meetings and discussions and to proactively contribute to the continued improvement of the service.
About you
To be successful in this role, you will have:
· Demonstrable experience of providing advice and information.
· Experience of working in a contact centre environment with a friendly and empathetic manner.
· Excellent customer service skills and be able to communicate correctly to all of Scope’s internal and external customers.
· Drive and enthusiasm to the role and be able to demonstrate that you care passionately about improving the lives of disabled people.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
If you require adjustments through your journey with us, please contact us via our website.
Equality, Diversity and Inclusion
At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities.
We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today!
Closing date for applications: 11:59pm GMT, Monday 6 October 2025.
Please note that successful candidates will be subject to an enhanced DBS check.
Executive Director of Brand, Marketing & Fundraising
Location: Any Crisis office across Great Britain, hybrid working with weekly meetings in London
Salary: £120,000 per annum
Contract: Permanent
At Crisis, we believe that homelessness should not exist, and together we can end it. Our bold 10-year strategy is already driving change but with homelessness rising and funding challenges increasing, we know we must think differently, act courageously, and inspire more people to join us.
We’re looking for an exceptional leader to shape the future of our brand, marketing and fundraising. This is a chance to combine creativity, strategy and purpose, ensuring that our voice is heard, our supporters feel deeply connected, and our income grows to meet the scale of our ambition.
What you’ll do
As Executive Director of Brand, Marketing & Fundraising, you will:
- Provide inspirational leadership to a talented directorate and play a vital role as part of our Senior Leadership Team, reporting directly to the CEO.
- Lead the development of a multi-year fundraising plan that drives sustainable, diverse income and enables Crisis to scale its life-changing work — including our new ambition of direct housing delivery.
- Refresh and strengthen the Crisis brand, building awareness, trust and influence across Great Britain.
- Grow a thriving community of supporters, partners and advocates who stand with us to end homelessness.
- Personally steward high-value relationships and inspire others across the organisation to embrace fundraising and engagement as a shared responsibility.
Who you are
We’re looking for someone who combines vision with action — a leader who brings both strategic insight and personal passion. You will have:
- A strong track record of leading fundraising and supporter engagement at scale, with experience delivering significant income growth.
- Proven success in enhancing a brand to deliver organisational priorities.
- Expertise in strategic marketing, audience engagement, digital innovation and integrated campaigns.
- Experience as part of a senior leadership team, working collaboratively and influencing at Board level.
- Commitment to equity, inclusion and co-production, ensuring that the voices of people with lived experience of homelessness inform our work.
- An inspirational leadership style that motivates, empowers and unlocks potential across teams.
Above all you want to be part of a movement of change-makers determined to end homelessness in our time.
Ready to Learn More?
Click below to view our full Candidate Pack for everything you need to know – including how to apply.
Closing date: Wednesday 15th October, 9am
As a Peer Worker at Barnsley Street you will be part of a multidisciplinary team that provides a person-centred care and will help deliver personalised interventions, helping individuals access the right services, by supporting them to set goals and offering guidance to help them achieve their goals and aspirations.
What you'll do
- Use lived experience to deliver personalised interventions
- Help individuals access the right services while promoting hope and positivity in line with the CHIME framework.
- Support individuals in identifying goals, strengths, and support networks, offering guidance, encouragement, and follow-ups to help them achieve their aspirations.
- Provide practical advice, information, and signposting while addressing barriers, including accompanying clients to appointments when necessary.
See job pack for full detials and person spec
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.
We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.
About this role
As a Caring Community Connector your responsibilities would include: -
- Build relationships with local organisations, networks and professionals to raise awareness of unpaid carers.
- Deliver training and awareness sessions to improve carer identification and confidence among community facing staff.
- Support local partners to understand and use referral pathways to Carers First and other support.
- Develop and test innovative approaches for embedding carer awareness in community and frontline services.
About you
To be successful in this role you will need -
-
Community Engagement and Partnership Working
- Proven experience of working in outreach, engagement, or partnership development roles, ideally within the voluntary, community, health or social care sectors.
- Ability to develop and maintain strong, collaborative relationships with a wide range of stakeholders and community organisations.
- Experience of delivering presentations, training or awareness sessions to professional and public audiences.
- Confident in representing organisational values in external forums, with the ability to influence and advocate effectively.
Communication and Project Delivery
- Strong written and verbal communication skills, including the ability to present information clearly and engage others in learning or behavioural change.
- Excellent organisational and project coordination skills, with the ability to manage competing priorities and deliver to agreed plans.
- Experience of using databases or digital tools to record activity, monitor outputs, and contribute to reporting.
- Comfortable working independently and taking initiative, while also contributing to team learning and shared outcomes.
Knowledge and Values
- Understanding of the needs and experiences of unpaid carers and/or people facing disadvantage in community or health settings.
- Knowledge of safeguarding, data protection, and the importance of promoting equity, diversity, and inclusion in community-facing work.
- A creative and curious mindset, committed to innovation, continuous learning, and making a positive difference.
We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.
Carers First Can Offer You
In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package.
Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.
How to apply
To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.
Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.
Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.
Interview Process:
- All successfully shortlisted candidates will be invited to a Microsoft teams interview.
- Closing date for applications: 03 October 2025- we reserve the right to close the vacancy early if we receive sufficient applications for the role.
- Interview date: week commencing: to be confirmed
Our new three-year strategy will enable us to grow our work to reach and support significantly more carers delivering innovative programmes of support
The client requests no contact from agencies or media sales.
Help keep our community buzzing!
This is an exciting opportunity to join the team at our thriving and busy synagogue, where communications sits at the heart of everything we do. We’re looking for a creative and proactive Communications Officer – connecting people, sharing stories, and encouraging engagement across our wide range of activities.
Some of your work will be routine: weekly newsletters, managing our website and social media, and keeping our members informed. Other parts will be more strategic – finding fresh ways to engage our diverse community, including promoting our kindergarten and flagship events.
You’ll have some experience in a communications role – perhaps in a charity, community or faith-based organisation. You’ll know how to take lots of information and shape it into clear, exciting messages. That means writing great copy, editing text from others, and using tools like Canva to create eye-catching visuals.
It would be great if you are confident in managing websites and creating engaging content across platforms, or keen to learn.
If this sounds like you, please get in touch.
At FRS, we strive to connect people to one another, to their Judaism and to the world.
The client requests no contact from agencies or media sales.
Chief Executive — Help & Care
Location: Home-based within easy reach of Dorset (regular travel across the region)
Salary: circa £85,000 per annum
Contract: permanent, full-time (37 hours per week)
Are you ready to lead a values-driven regional charity and social enterprise that helps people to live the lives they choose?
Help & Care has been supporting communities across Dorset and the south coast since 1985. We deliver person-centred services that promote dignity, independence and connection - from dementia coordination and health coaching to our award-winning Roots gardening programme and social prescribing partnerships. Working with over 25 partners across health, housing and the voluntary sector, we co-produce services that make a real difference to older people, those with long-term conditions, carers and people at risk of isolation.
As our next Chief Executive, you will:
- Strategic leadership: Set and deliver a clear, values-led strategy that secures long-term impact and sustainable growth.
- Values leadership: Put Help & Care’s values - social justice, innovation, personal and collaborative - at the heart of decision-making and model them.
- Growth & income diversification: Lead business development, win new contracts, and develop social-enterprise opportunities to reduce reliance on public commissioning.
- Partnerships & advocacy: Strengthen senior-level relationships with NHS, local authorities and commissioners; represent Help & Care across systems, media and networks.
- Service quality & impact: Embed rigorous monitoring and evaluation so our outcomes drive commissioning, improve margins and strengthen our reputation.
- People leadership: Inspire, retain and develop a high-performing, compassionate leadership team and workforce.
- Governance & financial stewardship: Provide the Board with timely, high-quality reporting, oversee financial recovery plans, and ensure robust risk and compliance frameworks.
Who you are:
- An experienced CEO or senior director from complex, multi-service health & social care or community organisations.
- Proven track record in winning commissioned contracts, tendering and contract management.
- Skilled at building strategic partnerships and influencing at senior system level.
- Comfortable leading transformation and financial sustainability work, with demonstrable budgeting and forecasting skills.
- A values-led, collaborative leader with high emotional intelligence, resilience and a commitment to social justice and co-production.
Why Help & Care?
- Lead a highly respected regional provider with an outstanding track record of co-production and innovation.
- Shape an organisation poised for growth and greater regional influence.
- Hybrid, home-based working, regular travel across Dorset, and the chance to safeguard vital services for local communities.
If you would like to receive an Information Pack for this role with details on how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills via the apply button. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to speak.
Closing date for applications: 9am, Monday 20th October 2025
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Talent Set is delighted to be partnering with Breast Cancer Now to recruit to this career-defining Head of Philanthropy & Principal Gifts position, a key senior role within the high value fundraising team.
Head of Philanthropy & Principal Gifts
Salary: £62,000 - £65,000
Location: Hybrid working – 2dpw at the office in Aldgate
Breast Cancer Now is entering an exciting new phase of development, with significant investment taking place across the high value fundraising team. As they prepare to launch their biggest campaign to date, there is a need to recruit a skilled principal gifts fundraising leader who can enable this critical function to further develop the BAU philanthropy programme while also driving critical fundraising activity with (U)HNWIs linked to the campaign.
As Head of Philanthropy & Principal Gifts you will manage 3 direct reports, advocating for the team at a senior level cross-organisationally and empowering them to deliver against in year BAU and Campaign targets. You will drive a culture that focuses on elevating the portfolio, securing principal gifts and uplifting the support of existing donors. The Campaign offers a unique and compelling opportunity to connect with an impressive new network of prospective donors – driven through connections of the Campaign Board, of which you will personally manage a number of members, maximising reach through their networks to identify new prospects.
For some prospects there is an expectation their motivations will align with the Campaign, but for others there may be greater connection to the charity’s support services or broader research commitments. You will be adept at understanding donor motivations to establish which propositions best align with their philanthropic goals.
We are looking for a skilled, senior philanthropy fundraiser who brings a wealth of knowledge with regards to best practice and philanthropy fundraising principles who is keen to put their own stamp on things and establish a truly unique programme of activity, reflective of Breast Cancer Now’s culture and approach.
You will join an established and high performing peer group, closely collaborating to ensure greater efficiencies and cross-team working.
As Head of Philanthropy & Principal Gifts you will:
- Strategically lead philanthropy and principal gifts fundraising on behalf of the charity, maximising opportunities presented via the upcoming Campaign while considering programmes of activity that also support BAU fundraising.
- Personally manage and deliver a portfolio of (U)HNW prospects, focusing on long term relationships to secure transformational gifts at a 6-8 figure level.
- Work closely with the Associate Director of Campaign and Campaign Board Members to ensure philanthropy fundraising strategies align with campaign strategy to maximise network opportunities, establishing strong relationships that drive principal giving activity.
- Lead a skilled team, supporting their development and driving a culture of high performance to build strong, committed donor relationships.
- Lead cross-organisational engagement for philanthropy, working closely with senior stakeholders to ensure strategic cultivation and solicitation of prospects.
The role would best suit:
- An experienced principal gifts fundraising professional, with expertise of securing 6-figure+ and multi-year support.
- A strategic leader with experience of developing high-performing teams and maximising the potential of reports.
- An individual who is confident engaging a wide variety of senior stakeholders (including trustees, (U)HNWIs, senior volunteers and their associated networks).
- A knowledgeable fundraising professional with a deep understanding of donor motivations, major gift solicitation and long-term stewardship to ensure of best practice.
- A collaborative senior leader, proactively driving and participating in a culture of cross-team working with senior peers to maximise network connections.
Please get in touch as soon as possible to express an initial interest, the deadline for applications (CV and cover letter) is Tuesday 30th September with first stage interviews scheduled to take place 7/8th October.
To be considered for this position please apply with your CV as soon as possible.
We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Camden Learning is looking for a new Independent Chair to lead its Board and support the Executive team.
Camden Learning is a company limited by guarantee, whose current members are the schools and colleges of Camden. The board comprises both independent non-executives and elected representatives of the member schools. The current Chair, Dame Christine Gilbert, is leaving after eight years following her appointment as Chair of Ofsted. Camden Learning is therefore looking to appoint a new Independent Chair to lead its Board and support the Executive team.
Our education strategy to 2030 – Building Back Stronger – is well underway with many initial successes but there is much more to do. At the heart of this is a clear commitment – not only to excellence, but to excellence alongside equity. That means ensuring that we meet and exceed the needs and expectations of all, especially our most vulnerable learners. This is an exciting time to join Camden Learning, to build on our early momentum and work together to transform educational outcomes for our community and beyond.
Key dates
• Applications close: Monday 20 October (5.30pm)
• Screening Calls: w/c Mon 27 October and 03 November (online)
• Final Panel Interview: Mon 10 November (in person at Camden Learning, Pancras Square, London N1C 4AG)
• Start date: November 2025 (or as soon as is possible), to be agreed with the successful candidate.
To apply, please:
1. Download and complete the application form, which includes shortlisting questions about your motivation and relevant experience.
2. Attach your current CV.
3. Submit both documents by email
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning – Independent Chair – Appointment Brief
Camden Learning – Application Form – Independent Chair
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Already experienced in Special Education needs, delivering and facilitating youth projects and looking for a chance to make a big difference to the lives of learning disabled and autistic young people?
Ready to be part of a growing team at a community youth organisation based in Westminster?
We are Caxton Youth Organisation. We are a specialist youth club, creating community, breaking barriers and empowering learning disabled and autistic young people. Over the next three years and beyond, we will aim to reach more disabled young people and become more youth-led - and you could help make that happen.
There are many reasons why the work Caxton Youth Organisation does is important. At Caxton, we want to shape a more inclusive society free from disabling barriers where all young people can lead happy, healthy and more independent lives.
Our team of qualified youth workers and practitioners create a safe, welcoming and inclusive space in the community where disabled and autistic young people can make friends, learn new skills, build confidence, and be themselves.
We're a small charity but our work and impact is long-lasting and holistic. For everyone who works at Caxton, it's more than just a job. All the team want to make a lasting difference to the young people we work with. If this sounds like something you want to be part of then we hope you will consider joining our organisation.
Purpose of the role:
- To provide innovative, exciting and accessible youth work and youth projects to disabled young people aged 11-25 years old.
- To support the running of Girls Group aged 11 – 25 years, including accompanying minibus runs.
- To provide additional support to programme leads where your contribution can make the most meaningful difference. Our programmes are: Independence, Social and Emotional Wellbeing, Employment Support, Creating Communities and Opportunities (cultural experiences), Changemakers (social action), Health and Getting Active (health and fitness) and Greener Futures (environment).
- To support the delivery of our holiday programmes and residentials, providing overnight disturbance cover where you will be responsible for our female members.
Required skills, knowledge and qualifications
- A minimum of 1 years experience in the youth work sector.
- A minimum in Level 2 Youth Work or working towards a qualification.
- A highly motivated, passionate and creative youth worker.
- Strong empathy and a person centred approach.
- Excellent written and communication skills.
- A strong understanding of the principles of youth work as a distinctive practice of informal education and voluntary participation.
- An informed understanding of inclusive practice, with an enthusiasm to learn more and share your knowledge.
- Confident use of Microsoft packages.
- A good understanding of safeguarding and confidentiality.
- Able to work as part of a team and to use own initiative.
- Willing to work regular evening youth clubs, stay on overnight on residentials and work the (very) occassional weekend.
Desirable
- Experience of supporting learning disabled and autistic young people.
- Knowledge of Makaton or other communication aids.
- To have a driving licence
- Ability to drive a minibus (including a D1 licence and MIDAS qualification).
- First aid and/or mental health first aid training.
Essential Safer Recruitment Criteria
1. A cleared Disclosure and Barring Service (DBS) check at an enhanced level. This check is necessary as the work involves dealing with or having access to children and vulnerable adults whilst undertaking normal duties.
2. The candidate must be able to provide at least two relevant references prior to taking up the post.
Caxton Youth Organisation is an Equal Opportunity Employer. We will consider all reasonable adjustments under the terms of the Equality Act (2010) to enable an applicant with a disability (as defined under the Act) to meet the requirements of the post. We encourage applicants from underrepresented groups’.
*For genuine occupational requirement reasons we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
Please note that interviews will take place on Tuesday 21st or Thursday 23rd October.
Please can you complete both a CV and a personal statement which shows why you would like to work at Caxton Youth Organisation and how you meet all of the essential criteria in the person specification. The closing date for applications is 12pm on Monday 13th October.
Please note that interviews will take place on Tuesday 21st or Thursday 23rd October.
Please note that applications that do not include a cover letter will not be considered.
A specialist youth club for learning disabled and autistic young people in Westminster
The client requests no contact from agencies or media sales.