Operations Jobs
We are looking for a fantastic leader to join the KWMC Executive team and help us evolve as an organisation. We have been founder-led since 1996 and now, with CEO Carolyn Hassan’s retirement in March 2024, we are entering a new chapter; one that will both celebrate KWMC’s legacy of community led change-making and evolve to embrace new possibilities.
We are looking for a co-leader who works with generosity and care to make amazing things happen. We hope to welcome someone who brings extensive experience of developing innovative financial, business and operational models for mission and values-led organisations. You will work alongside Creative Co-Director, Martha King, to co-lead KWMC through a process of refocusing and on into the future.
Please read through the job application pack before applying. We are asking all candidates to submit their CV and a detailed covering letter that addresses these three questions
Your background, approach and personal motivations.
Why you are interested in this job.
How you meet the job description and person specification.
‘Making fair and thriving neighbourhoods together, with arts, tech and care’
HIV has changed and so have we. We are looking for a Director of Operations and Delivery to join the team for the next stage of our journey. The successful candidate will be a creative leader who'll guide, shape and lead our Operational Leadership Team.
Developing our reach, our quality service offer, the way we involve people living with HIV and improving the way we do things are our strategic priorities and you’ll be working across all four areas to strengthen George House Trust for the people we exist to support.
The key purpose of the Director of Operations and Delivery will be to ensure that the systems, processes and activities of George House Trust run effectively so that we can focus on ensuring the highest quality support for people living with HIV.
As a member of the Senior Leadership Team, you will work with stakeholders across the organisation to ensure that we continue to punch well above our weight.
As a member of the Senior Leadership Team, you'll have the opportunity to develop creative solutions and coach an amazing and passionate team to ensure that everything we do makes life better for people living with HIV.
Everything we do at George House Trust is focused on inspiring people living with HIV to live healthy and confident lives.
The client requests no contact from agencies or media sales.
Play a leading role in ensuring every child can flourish in their school and community.
About us
West London Zone is an award-winning charity that proactively identifies children at a tipping point of need in some of the UK’s most under-resourced neighbourhoods. Working in schools through tailored Impact Programmes we support each child’s Social, Emotional, and Academic progress to drive a SEA change, promoting positive community change.
We are a medium-sized charity, with annual revenue of approximately £7m and a headcount of over 110 employees. Following eight years of impact for children and families in west London via an innovative partnership model – involving young people, families, schools (50+), local authorities (4), charities and community organisations (50+) – our next 3-year plan takes us to a £10m charity committed to pursuing more and broader social change across our communities in three places and having a national influence.
Since our launch in 2016, we have helped over 4,500 children and young people to build the relationships, self-belief and skills they need to get on track to flourish into adulthood. However, we have ambitions plans to help more children and young people.
This is where you can make a substantial difference in the newly created position of Chief Finance and Operations Officer (CFOO).
About the role
The CFOO will report to the Chief Executive and play a pivotal role for us, as we broaden and deepen our impact, transitioning from local to national scale. You will oversee and drive development of all financial and operational management, processes and reporting. As we continue to evolve, you will lead the integration of our most developed place of work, west London, with our new place of work, Wigan in the Greater Manchester area, followed by a third place in the near/medium-term.
Working closely with the Chief Delivery and Impact Officer, who oversees all of our collaborative work in our communities with children and families, you will lead the development of our operating model for our growing range of activities. Ensuring we have the highest quality governance, business planning, finance, compliance and risk management functions, as well as robust systems, processes and policies to do our best work will be vital. To achieve this, you will be responsible for bringing together some of our existing functions and building a new team within the organisation.
About you
We seek an experienced strategic leader who has held a broad finance and operations position, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will be experienced at scaling organisations and have delivered new and/or successful improvements to existing systems and processes, with a track record of driving changes or improvements to business plans, policies and procedures.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you be wholly committed to driving forward the core infrastructure for our work supporting children and families to flourish and communities to strengthen themselves.
If you are excited at the prospect of driving change that leads to better outcomes for children and young people in their communities and takes us into our next chapter of growth, we’d love to hear from you!
Closing date: By 9am, Monday 20th May 2024
For further information, please click 'Apply Now' to be redirected to the Peridot Partners website.
Zero Carbon Guildford (ZCG) needs an enthusiastic, organised and capable person to help run our Charity operations and ensure we are performing against our strategic objectives.
We are a Surrey-based charity offering practical solutions which help residents and businesses cut waste and emissions, remove confusion and misinformation on how to make a difference, and provide local solutions to a global crisis.
Overview and Purpose of the role:
The ZCG Operations Coordinator will focus on two main areas:
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Monitoring ZCG’s performance against strategy and create longevity for the charity
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Ensuring the smooth and compliant running of our operations
Your role will involve translating the Charity’s strategy into implementable actions and Key Performance Indicators (KPIs) that will help us monitor our performance against our overarching strategy outcomes and benefits. Alongside this role we are advertising for a Project Development Coordinator, and you will work with them to convert the metrics and outcomes from individual projects into a measure of wider Charity impact and success.
A key part of the role will be monitoring the targets outlined in our successful funding bids, and ensuring that all reporting requirements are met. You will be responsible for creating and presenting regular reports on both strategic and funding targets to Operations and Trustee teams.
You will ensure the efficient day to day operation of the charity and our town centre premises, ZERO, ranging from management of stock levels through to implementing and monitoring safe working practices both within the ZERO premises and at external events. You will oversee volunteer supervision within the space; a shared task amongst all ZCG employees.
The role will include oversight of the ZCG events schedule, both via booking and management of events, as well as performance against event targets, whilst implementing the ZCG engagement strategy to ensure that messaging of events is tailored appropriately to the audience. Managing our diverse events schedule requires you to be a spokesperson for the charity, liaising with volunteers, local organisations and the general public so interpersonal skills and a collaborative attitude is a must.
We are advertising this role alongside a Project Development Coordinator role, and envisage each of these being ~4 days a week, which will include some evening and weekend hours. However, we are eager to recruit the best possible combination of people to the team, and will consider different working arrangements (either fewer or more hours), and individuals with experiences across the two roles.
This role is funded by the National Lottery Communities Fund.
Tasks:
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Monitoring ZCG’s performance against strategy and ensuring charity longevity. This includes:
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Creating, measuring and reporting KPIs for charity activity and impact, in reference to charity strategy and the requirements of grant funding we have received.
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Regular reporting on progress to Operations and Trustees, including contributions to annual reporting
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Ensuring organisational longevity through ongoing efforts to secure both short term premises should the need arise, as well as a more permanent home for our activity.
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Events oversight and management to ensure ZCG delivers successful, impactful events, including:
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Supporting volunteer event leads to make their events a success.
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Supporting planning, promotion, set up (online event set up as well as physical space arrangements), risk assessments, and registration tracking against grant funded event targets.
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Working with the Operations Team to facilitate organisation of additional events needed to fill gaps in ZCG offering and meet our KPIs.
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Building management and compliance, including:
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Health and safety, risk and compliance
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Ensuring that staff and volunteers follow safe working procedures
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Arrange repeats of assessments at relevant frequencies.
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Management of building maintenance and refurbishment
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Managing cafe / shop stock levels, compliance and food hygiene requirements, volunteer training, cash handling and banking
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Manage storage, waste collection, and cleaning schedule
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Work with the other employees and volunteers as part of the Operations Team at ZCG to support smooth, and effective operation of the charity, and delivery of our charitable aims - this includes:
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Keeping up to date with correspondence on our online workspace, Slack, joining fortnightly Operations meetings (usually on a Tuesday evening) and contributing to Operations activities and decisions.
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Engaging members of the public who contact the charity online, by phone and through email
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Actively champion our equality and diversity policy to foster an inclusive environment ensuring that all projects are enjoyable and a welcoming places to volunteer.
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Undertake training as required.
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Person Specification:
As Operations Coordinator, you will need a wide-ranging skill set and must be extremely well-organised and practical. Effective communication skills are vital as you will be working closely with volunteers and staff members, and will need to positively motivate them whilst ensuring collaboration and compromise keep the charity functioning well.
You will also need to:
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Have a commitment to climate and environmental issues, and understand the importance of communicating in a way that resonates with different audiences. A deep scientific and social knowledge is not a prerequisite for the role, but a willingness and ability to learn more and develop this understanding is vital.
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Be competent at putting strategy into practice, tracking KPIs and problem solving to find ways to adapt to changing situations
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Have experience in creating and implementing effective processes and communicating them via written guidance and training.
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Work well within a team setting and have excellent communication skills. Appreciate diverse views and be able to discuss and agree ways forward, with a strong focus on collaboration and the willingness to compromise.
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Have basic IT skills, for example including basic office (Word, Excel, PowerPoint), and experience with / ability to learn Slack, Google Mail, Google Drive / G-suite and Canva (note that we can help you learn these specific applications as long as you are generally IT-literate).
Practicalities:
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This role reports to the Operations Lead of Zero Carbon Guildford
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We envisage this role to be 4 days a week, including 1 evening meeting a fortnight, and may include some weekend working. However, we are keen to see the best candidates available, and so if you have differing requirements of hours, please don't hesitate to get in touch.
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Based in the ZERO building in the centre of Guildford with some local travel for which expenses can be claimed.
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Annual salary of up to £30,000 full time equivalent depending on experience (at 4 days a week, this would come to £24,000 per annum)
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This is a permanent post, depending on the charity circumstances and funding.
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25 days holiday + bank holidays (pro rata for part time) and statutory pension provision
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Earlsfield Foodbank
At Earlsfield Foodbank, our mission is to create a profound and lasting impact on our community. We are an independent foodbank set up in 2013 and are part of the Independent Food Aid Network.
We are dedicated to providing essential support to those facing crisis, delivering foodbank sessions, offering wraparound services, and engaging our local community to promote our mission. In the next 12 months, we have ambitious plans to tackle some of the wider poverty indicators that lead people to need Foodbank support.
Earlsfield Foodbank is entering an exciting phase of development as we strive to make a positive impact in our community. As demand for the foodbank grows, we're looking for an experienced Operations Manager to join our team and be a catalyst for change.
Summary of Role
Work in collaboration with the Head of Service to manage and coordinate the day-to-day operations of the Foodbank. You will manage and support a team of volunteers, leading by example to ensure the Foodbank operates smoothly and the continuity of delivery standards within the guidelines of EFB policies and procedures.
The ideal candidate will have experience of working or volunteering in a Foodbank. They will be a strong leader and be hard-working, organised, collaborative and confident. They must be passionate about tackling poverty, deprivation and injustice and have a non-judgemental and positive attitude towards people who require support.
If you feel you have the required passion, energy and enthusiasm to help us bring an end to poverty and hunger, then you’re on your way to becoming part of something that will make a real difference to people’s lives.
To apply for the role please submit a CV and one-page Cover Letter.
Deadline for applications is 5pm on Monday 27 May 2024. Depending on the number of applications received, we may bring the closing date forward. We therefore encourage early applications.
The client requests no contact from agencies or media sales.
Job Description
Summary of Job Purpose
The Business and Operations Lead plays a vital role in managing and developing the operational business functions of the organisation and supporting its charitable aims; working closely with the CEO to deliver and improve the organisation’s strategic planning, operational delivery, and budgeting/ finance processes. The postholder plays a vital role in ensuring that the day-to-day operations of the iHV run smoothly, with key functions:
- Leading iHV business and financial management, including accounting, budgeting, reporting, strategic planning and risk management.
o Work closely with the CEO, senior leadership team and our accountants to align financial and operational strategies.
o Manage financial controls, procedures, and systems.
o Collaborate with various departments, including external stakeholders, for effective budgeting and operational management.
- Leading iHV operations:
o Senior responsibility for administrative, legal, and compliance functions, ensuring smooth operations. This will include management of our Emsworth Office, IT and risks, supporting business planning and change management.
o Lead the operational change for a new Customer Relationship Management (CRM) system and website. iHV Project Lead working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification.
o Working closely with our part-time Head of HR, supporting the senior management team and line managers with HR matters, including recruitment.
o Line management responsibilities of designated staff in the corporate team, supporting business administration.
o Working with the CEO to ensure good governance of Board-related matters, collating Board papers and attending quarterly Board meetings.
Key areas of responsibility:
Business and financial management:
- Maintain and develop robust quality assurance processes for income and expenditure, working with our CEO and accountants, to ensure all financial and reputational risks are effectively managed.
- Ensure effective financial processes across the iHV, with systems in place for invoicing, managing iHV payments and standing orders, and chasing outstanding payments and debtors.
- Build departmental budgets, supporting leads with forecasting, budget tracking, monthly monitoring (management accounts are produced by our independent accountants) to inform workforce planning.
- Work with department leads to prepare budgets for tenders and project/ research grant applications, including determining when VAT is applicable.
- Process invoices, iHV card payments, direct debits, standing orders, expense claims forms and ordering of office supplies, with support from the Corporate Team Administrator.
- Support leads to manage contracting, invoicing and reporting to external funders in accordance with funder requirements. Ensure all new funding streams and other costs are accurately recorded by the accountants.
- Ensure management of the corporate member joiners to the organisation, including invoicing and setting up a process for re-invoicing.
- Work closely with the external accountants to provide information on monthly suspense, debtors, mis-postings and general queries in relation to iHV finance. Ensure the iHV’s reconciliation and remittance records are updated weekly.
- Ensure all financial documentation is available for scrutiny as required, including support for annual financial audit by independent auditors.
- Make recommendations, provide advice, and prepare strategic reports and briefings as required.
Operational Management and Governance:
- Support the CEO and department leads in managing human resources, risk management, quality assurance, operational change, and board functions.
- Support iHV business planning and the development of key objectives and priorities for the corporate Team (in partnership with the CEO and other leads within the corporate team).
- Oversee the operational needs of the Institute – supporting leads within the organisation with workflow mapping, business continuity and planning to support matrix working across the organisation.
- Recording and monitoring of business risks across the organisation to enable risk management, reporting to the Board and providing support in association with the CEO.
- Support the board, providing secretariat functions to board meetings, including ensuring all papers are provided on time, managing sensitive information, and taking board minutes.
- Work with the CEO to develop, coordinate and implement organisational policies throughout the Institute.
- Support the CEO with reporting to the Charity Commission/ Companies House and ensuring that the organisation’s charitable obligations are met. Work with external auditors to deliver the annual audits; and ensure that the relevant documentation is held in line with requirements, is available for external auditing, and the delivery of audit recommendations are tracked.
- Support Health & Safety risk management, ensuring risk assessments are in place, processes and policies are up to date, and staff are trained and informed with any changes.
Information Technology
- Management of robust administration and business support systems, including negotiation and management of IT agreements, subscriptions, licences and contracts as required, providing recommendations for improvements and efficiencies to the CEO.
- Facilities management of required IT and infrastructure to include details of equipment held and provision of Microsoft/ other required licences.
- Liaise and schedule work to be undertaken under external IT support contract.
- Lead operational change for new Customer Relationship Management (CRM) system and website – working with a dedicated project manager who has scoped our organisational requirements (almost completed), to finalise the invitation to tender (ITT), manage the procurement process, evaluate submissions with a small in-house change team at the iHV, and make recommendations to the board. The postholder will lead the project for the iHV, working with the supplier, the Project Manager and a small team at the iHV to ensure that the project is delivered within the specified time, cost and quality parameters of the specification and is robustly tested before launching.
- Information management and analysis to highlight issues/ risks and support decision making – work with Head of HR to ensure iHV compliance with GDPR.
Human Resources
- Management of our Emsworth office with line management responsibility for a small number of designated staff in the corporate team who support business management (currently the Corporate Team Administrator), supporting the delivery of team objectives within the iHV Business Plan.
- Support, motivate and develop staff, managing direct reports’ annual performance development review (PDR) and performance management, if required.
- Work closely with the Head of HR to make sure that good employment practices are universally embedded operationally within the iHV.
- Support staff recruitment and the induction of new staff; provide advice to staff on corporate policies and procedures and communicate changes.
- Support the Performance Development review process for the iHV, collating 360 feedback for iHV employees where requested, and maintaining records for annual PDR outcomes.
- Maintain oversight of the recording of annual leave with the Corporate Team Administrator, Head of HR, and department leads.
- Provide operational leadership and management for team awayday (leading a small team to plan this each year), to support team building and staff development.
Other:
- Have an excellent professional working relationship with colleagues to deliver corporate goals and objectives in line with iHV Vision and Values.
- Help at iHV conference and events, working with our Events Manager and overseeing the work of the Corporate Administrator to ensure that venues, travel, accommodation and materials are booked and delivered on time.
- To participate in all mandatory and individual training as required. To highlight their learning and development needs to the CEO on induction, at the annual PDR, and as needed, to ensure capability to deliver key role functions.
NB
▪ The above is only an outline of the tasks and responsibilities required of the role. You will carry out any other duties as may reasonably be required by your line manager.
▪ The iHV is an expanding and evolving organisation, as such the job description and person specification will be reviewed on an ongoing basis in accordance with the evolving needs of the wider team.
Person Specification
Qualifications (Essential)
- High level of numeracy, literacy, and IT skills.
- Degree in business administration or related field, or equivalent qualification/ postgrad evidence of additional training/courses undertaken.
- Programme Management qualification (PRINCE2, AGILE or equivalent).
Experience (Essential)
- Proven work experience as Operations/Finance Manager or similar role. Prior experience of strengthening organisational effectiveness.
- Significant experience of budgeting, financial management, contract management and forecasting.
- Experience of operational and staff management.
Experience (Desirable)
- Experience in the IT industry and/ or healthcare.
- Previous experience working for a membership organisation.
- Previous experience working for a charity.
- Experience of Charity Accounting
Skills, Ability, Knowledge (Essential)
- A self-starter with the ability to work on their own initiative, work within deadlines, managing multiple and competing tasks.
- Working knowledge and skills in the use of business and financial principles and systems.
- Excellent IT skills – experience of workingwith a range of IT systems and project software. Familiar with Xero, Stripe, PayPal, GoCardless, Asperato or related financial software systems including purchasing, invoicing, reconciliation, debt rectification and financial reporting.
- Outstanding organisational, strategic thinking and problemsolving skills – ability to anticipate and resolve problems before they arise and respond to sudden unexpected demands. The ability to analyse complex facts and situations and develop a range of options.
- The ability to communicate effectively, including excellent oral and written skills and the ability to negotiate on difficult and controversial issues including performance and change.
Skills, Ability, Knowledge (Desirable)
- Familiar with SalesForce, Customer Relationship Management (CRM) systems and their capabilities.
Personal Attributes (Essential)
- Commitment to teamworking, and respect and consideration for the skills of others. Personal drive, energy, and enthusiasm for new challenges.
Behaviours and Values (Essential)
- Commitment to and focused on quality, promoting high standards in all they do.
- Values diversity and difference, operates with integrity and openness.
Behaviours and Values (Desirable)
- Actively develops themselves and supports others to do the same.
Other (Essential)
- Ability to work flexibly to meet the needs of the role.
- Able to attend meetings and events around the UK as required.
- Flexibility in supporting other iHV administration requirements on occasions.
Other (Desirable)
- Interest in working in the charitable sector to improve children’s lives.
The client requests no contact from agencies or media sales.
We are looking for an experienced Operations Manager to cover parental leave.
The successful candidate will have accountability for several key areas of operational delivery of BITC’s programmes across England, Scotland and Wales. This role will ensure the high quality and consistency of performance through these aspects of operational delivery and development, working closely with businesses, internal stakeholders and external partners. This role is responsible for leading and managing a high-performing team, delivering programmes and contractual obligations across their patch. The post holder will lead on driving programme/contractual performance (both KPI’s and financial) motivating and inspiring the team. They will also have responsibility for ensuring continued funding from key partners and securing new income; monitoring and reporting on this important activity as it contributes to BITC's vision within a set geographical area or programme/project areas.
The successful candidate will have knowledge and experience of:
· Managing the delivery of contract and programmes to meet contractual obligations
· Working with business, schools and/or community organisations to create beneficial relationships
· Providing leadership, motivation and development for a dispersed team to achieve excellent results for businesses and beneficiaries
· Securing funding for impact programmes
This is a fixed term contract for approximately 10 months to cover parental leave.
The location is flexible - candidates can be based at home or at their nearest BITC office.
The salary level for this role reflects the contractual location and the programme funding. The salary range is £33,120 to 41,000 per annum (regional) and £36,225 to £44,000 London office based.
The role is full-time - 35 hours per week.
Closing date: 26 May 2024 at midnight
Interview date: w/c 3 June 2024
The client requests no contact from agencies or media sales.
You will be highly organised, with strong experience of administering financial and operational support to an organisation. As a positive ‘can-do’, resourceful and supportive team player, you will be confident working alone and with others, as part of a small team.
You will be ready and able to work remotely in the UK.
We are committed to supporting professional development, and flexible working.
Please make sure to submit both an application form and a CV. If either are omitted, the application will not be considered.
The client requests no contact from agencies or media sales.
Robertson Bell are seeking a dynamic and experienced Director of Finance and Operations to join this small but mighty charity! This pivotal role will provide strategic financial leadership, overseeing financial management, IT systems, and operational efficiency to ensure the financial sustainability and growth of the organisation in alignment with its charitable objectives.
The Director of Finance and Operations will report into the CEO and manage a small team of three. The successful post holder will spend the majority of their time on finance and governance processes and matters as well as holding oversight of the outsourced IT contract acting as the main point of contact.
Duties for this role will include:
- Provide robust financial information for operational management and decision-making.
- Ensure financial sustainability and facilitate growth to further charitable aims.
- Maintain financial probity, controls, and compliance with HMRC and Charity Commission.
- Lead budgeting, forecasting, and financial reporting to the Board of Directors and Trustees.
- Manage financial risks and appraise the viability of plans and proposals.
- Ensure effective payroll, pension scheme management, and procurement procedures.
- Lead commercial decisions in collaboration with the CEO.
- Act as Company Secretary, ensuring legal and statutory compliance.
- Oversee and enhance IT systems to optimize organisational workflow.
This position will be offered on a home working contract however attendance to key meetings will be required. These meetings will happen mostly across London and Birmingham with all travel expenses paid for. This Director of Finance and Operations will mostly suit candidates that have previously worked in a small sized not for profit organisation.
The successful candidate will:
- Be a fully qualified accountant (CCAB/CIMA/ACCA).
- Be experience managing teams.
- Ideally have proven experience in the charity sector.
- Have the ability to present financial information.
For more information on this role please don’t hesitate in applying!
Join RABI as our Director of Finance & Operations and play a pivotal role in the development and implementation of the charity’s strategy. As a senior member of RABI’s leadership team, in addition to directing the finance and support functions, you will take joint responsibility for leading the organisation as the charity continues to develop its focus on empowering the worth and wellbeing of the farming community.
RABI (The Royal Agricultural Benevolent Institution) is a national charity providing one-to-one expert support, advice and guidance to the farming community across England and Wales. Established in 1860, the commitment to address the individual needs of farming people remains at the core of RABI’s mission. Our farming communities are facing increasingly complex challenges and pressures and RABI has a crucial role to play now and in the future, to support the wellbeing of farming people.
RABI continues to work tirelessly to develop and deliver services and support that uplifts and supports farming people through practical, financial and emotional assistance, touching the lives of thousands of people every year. Whether giving expert advice on benefits or providing mental health support, RABI offers a beacon of hope.
Reporting directly to the Chief Executive, the Director of Finance & Operations will bring extensive strategic leadership and management experience, with a passion for enabling teams to thrive and develop in a high impact, award winning charity.
This is a unique and exciting opportunity. We’re looking for someone truly ambitious and innovative, a strategic leader with a human-centred, collaborative approach and an emotional intelligence which will help you support a broad remit across organisational financial and operational effectiveness. You will lead a staff team consisting of finance, information systems, human resources and facilities and estates management, supporting continued development, supporting them with tenacity, sensitivity and compassion.
You will be financially qualified with experience of charity finance and accounting at a senior level, with an outstanding record of leading highly effective teams. We are seeking someone who has been an advisor at Trustee level on legislative, policy and regulatory change. You will have excellent financial management including the development, improvement and management of systems and processes to increase operational effectiveness, with proven experience of successful business planning including negotiating and managing contracts. Crucially, you will be able to engage, influence and share best practise with external partners and internal stakeholders at all levels.
As RABI works through a period of growth and evolution, there will be challenges ahead, however as our Director of Finance & Operations you will have an unparalleled opportunity to develop and implement a strategy to enhance and shape our goals and ambitions. If you are excited by the opportunity, and up to the challenge, then we can’t wait to meet you.
Closing date for applications: By 9am, Monday 3rd June 2024
For further information and details of how to apply, please click 'Apply via Website' to be redirected to the Peridot Partners website.
About the Tropical Health and Education Trust (THET)
THET is a global health charity working in partnership with governments, health
institutions, and international bodies to train health workers and strengthen health
systems across 31 countries.
We do this through grants management and capacity building, alongside research,
convening and advocacy towards the goal of Universal Health Coverage. At the centre of
our approach, is the model of Health Partnerships, long-term relationships between UK
and LMIC health institutions, which improve health services through the reciprocal
exchange of skills, knowledge, and experience.
At the heart of our work is vision of a world where everyone has access to healthcare.
Find out more on our website.
Key Responsibilities
Recruitment & Retention
- Administer the recruitment process by placing job adverts into the template on Canva, removing expired job adverts from the THET website; downloading applications; setting up interviews
- Update staff induction materials
- Update the Organisational Organogram on a monthly basis
- Update staff profiles on the THET website
- Maintain internal HR email/In-box
- Ensure new starters are added to the relevant induction meetings and staff meetings
Development & Performance
- Provide induction and refresher training to staff and volunteers on international travel
- Monitor implementation of staff training and development plans
Policies and procedures
- Follow THET policies and procedures, flagging any issues arising
- Update control sheet for policy review dates and maintain version control numbers for policies and forms
Administration
- Provide administrative support to the CEO and SMT
- Update and maintain the Activ absence system: – Create user accounts for new staff/ archive leavers; monitor staff absences
- Administer travel arrangements within the UK and overseas for senior managers
- Oversee and improve standard operating procedures and forms
- Support the HR & Operations Manager with administration of new and current consultants, volunteers, and interns (recruitment, contract reviews, induction, and compliance training schedules)
Operational Support
- Coordinate the procurement process for items and services including approvals, advertising, tender process, preferred supplier contracts, communication to parties
- Undertake office management tasks including responding to THET mail/ calls; arranging and servicing office meetings; maintaining email distribution lists and email accounts
- Facilitate the purchasing of staff IT and other work equipment in line with budget
- Activate email accounts; coordinate laptops for new staff/leavers; open and close IT accounts for starters, and deactivate these for leavers
- Act as the main point of contact for the outsourced IT supplier.
Health and wellbeing
- Prompt Country Directors to ensure Country risk registers are up-to-date and evacuation/hibernation plans exist
Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification.
This letter should be submitted with a CV to THET by midnight Monday, 20th May, with ‘HR & Operations Officer’ in the subject line. Applicants must be available for interview and assessment over the following two weeks. Please visit our website for a full JD and instructions.
This post is UK based and you will require current and valid permission to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Join our unique and award-winning charity and use your skills to help us build our future. An exciting opportunity for anyone with passion, drive and enthusiasm looking for a leadership role in the third sector.
Include tackles the issue of communication difficulty as a community, in a fun and innovative way.
We provide creative speech and language therapy-based activities which build confidence and skills in people with communication difficulties due to learning disabilities, autism or dementia and provide training for communication partners.
About the role
Include was founded in 2018, in response to an identified lack of opportunity and support for people with communication needs and has grown steadily ever since. This post has been created in response to that growth and achievement.
The Operations and Business Development Lead will play an important role in overseeing effective organisational service delivery and working closely with the CEO to develop the role of the charity within Surrey and beyond. The role requires overseeing delivery of key projects, managing a small team of staff and volunteers, developing long-term business plans and curating relationships with new partners and funders to ensure Include has the resilience to deliver against its mission into the future.
As OBD Lead, you will be a key member of the Senior Leadership Team working with the CEO, Finance & Data Lead, Communications & Partnerships Lead & Clinical Lead to develop and deliver Include’s core services and processes, with an eye for sustainability, impact and long-term growth.
This is a hybrid role. You will be asked to assist at events or performances, in addition to regularly attending sessions and meetings.
Key Responsibilities:
Operations Management
- Develop, support, and improve service delivery of key activities
- Review and improve impact measurement processes
- Review and improve policies and procedures
- Review and improve governance frameworks
- Manage a team of staff and chair meetings
- Support with HR functions and structural
- Prepare and create reports for the benefit of CEO and board of trustees
Business Development and Fundraising
- Develop new relationships to improve the profile and reach of the charity
- Support the fundraising team with grant applications, community fundraising, donor management or corporate support as required
- Identify new revenue streams and opportunities
- Oversee, develop and support the funding strategy to ensure financial resilience
- Develop and update the organisation’s business plan
- Work with the senior leadership team to set achievable KPIs
- (Potential to develop fundraising qualification through apprenticeship)
Event Management
- Manage and coordinate Include events
- Evaluate event delivery and ROI
Volunteer Coordination
- Oversee and support volunteer recruitment including supported volunteers
Please see attached Job Description and Person Spec for more detailed information.
Please let us know if you need any reasonable adjustments to apply
The client requests no contact from agencies or media sales.
Transformation Cornwall is a small and entrepreneurial faith based charity that supports and develops social projects run by communities, churches and faith based organisations.
We operate as a ‘brokerage’ and ‘signposting’ agency to support people turn their ideas into reality. Our expertise is in organisational networking, information sharing, idea generation and connecting communities, funders and sector experts together, to increase capacity for social action.
The Operations Director is responsible for all aspects of the development and running of the charity.
This post requires a high level of self-motivation and imagination, together with a passion for faith based social action.
Proven people management and organisational skills are essential, together with an in-depth knowledge of the voluntary and grant funding sectors and the ability to help community groups turn ideas into impactful projects.
Full job description and person specification can be found on our website. To apply send you CV, Cover letter and Monitoring Form.
The client requests no contact from agencies or media sales.
Organisation Summary
Earthed (part of Initiative Earth Charity) is an exciting start-up charity with a dynamic mission to promote ecosystem restoration and agroecology. Earthed enables access to skill-based courses led by teachers from around the world as well as access to engaged networks and the grants you need to start restoring your local ecosystems or growing your own food. It’s here for anyone, anywhere, who wants to restore the air we breathe, the water we drink, the land we farm and the food we eat.
As a growing organization, Earthed is at a pivotal moment, providing an excellent opportunity for a Finance & Operations Manager to contribute to meaningful environmental change and organisational development.
Role Summary
- Lead the financial management, including accounting, budgeting, reporting, and strategic planning.
- Oversee HR, administration, legal, and compliance, ensuring smooth operations.
- Work closely with senior leadership to align financial and operational strategies.
- Manage financial controls, procedures, and systems.
- Collaborate with various departments for effective budgeting and operational management.
Role Requirements
- Demonstrated accounting expertise in a growth environment.
- Proven financial management and accounting experience including budgeting, statutory reporting, and management accounts.
- Familiarity with the financial processes of a member-based organization.
- Understanding of charity compliance and a background in charitable organizations.
- Experience with CRMs and strong IT skills.
- Excellent communication skills and ability to manage multiple projects.
- A passion for ecosystem restoration and commitment to equity, diversity, and inclusion.
- Desirable: Qualified accountant, policy development, alternative finance, and contract management experience.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.
The Head of Global Operations is a key member of the Global Resources Team, responsible for professional business support at both a strategic and an operational level across the organisation. Key responsibilities include providing essential operational infrastructure to the global support and country teams, encompassing office facilities, travel security, and IT and HR services.
While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.
Key responsibilities
- To provide the global support team and country teams with the necessary operational infrastructure/elements (including office facilities, travel security, risks), IT and HR services that respond to the changing ways of working for the organisation.
- The role will be required to develop an IT strategy and lead on organisational IT projects in collaboration with other departments, facilitating the rollout, implementation and monitoring against key milestones.
- To develop and implement a global workforce strategy, implementing organisational initiatives, including EDI, L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation.
- To build a culture of safeguarding within the organisation by implementing and delivering SPANA’s global safeguarding framework across SPANA’s Global Partners.
- To ensure the Duty of Care framework is in place covering risk management, international travel procedures, crisis management, incident reporting, standard operating procedures and capacity building across SPANA’s Global Partners.
About you
- Proven experience in Head of Operations role or similar.
- Experience of working for an INGO or similar global nonprofit entity.
- Good solid understanding of Operations, IT, HR, Safeguarding and Duty of Care services.
- Experience of providing strategic leadership across the broad range of operational activities.
- Business analysis skills, identifying needs and determining solutions.
- Ability to foster innovation and continuous improvement of systems, processes and infrastructure.
- Knowledge of best practice in critical operational areas – including security management, data protection, cybersecurity and contract management.
- Knowledge and experience of partnership management approaches in the international development sector.
- Experience working effectively with a diverse range of stakeholders at all levels.
- Experience of delivering on change and transformation projects.
- Proactive and consultative approach with the ability to work in fast-paced environment.
Benefits
- 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
- Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
- Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
- Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
- Group Life Insurance scheme, which provides coverage at 3x your annual salary
- Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
- Enhanced Employee Assistance Programme including face-to-face counselling
- Paid Volunteer Day
The full job description can be found on our website.
Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly.
To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
The client requests no contact from agencies or media sales.