Operations manager jobs in london, greater london

Plumstead Community Law Centre is a free specialist legal advice charity located in central Woolwich in South East London. We provide specialist legal advice and advocacy in the areas of immigration, welfare benefits and employment People can access our services via telephone or email, and through the Advice Hub outreach services we attend in local community centres. In 2024 over 1,400 local people accessed our advice and representation services, resulting in a range of financial and non-financial benefits.

Towards the end of 2024, we moved away from a collective model towards a functional management structure. We appointed an Interim CEO from the staff group and expanded our trustee board's size and expertise.

This Managing Director and Senior Solicitor role involves assuming the charity’s management from our interim CEO, who has established strong systems and secured new funding for the further strengthening of the charity. Our strategic plan includes improving our legal practice management with a view to obtaining a quality mark and securing an immigration legal aid contract. We anticipate securing further funding to expand our services, to support more people in need in our community.

We are looking for an enthusiastic, experienced solicitor who has a track record in supervision and management. Although the job description is wide ranging, support will be given through further recruitment of administrative support. 

​The Law Centre Managing Director and Senior Solicitor (“MD/SS”) is responsible for all aspects of the day-to-day operation of the Law Centre. Working within appropriate delegations from the Board, the post holder ensures that the Law Centre provides quality assured services that meet its charitable purposes. The MD/SS ensures that issues of risk and compliance are properly managed and that the Centre is an exciting, innovative and enjoyable place to work. The MD/SS ensures that the Centre operates within budgets set by the Board and 2 that it offers value for money. The MD/SS must ensure that legal, regulatory, grant, contractual and other relevant requirements are met and that the Centre continues to be relevant to its community. 

Our client is a leading independent funder. 

They aim to improve our natural world, secure a fairer future and strengthen the bonds in communities in the UK. 

The Foundation provides c.£50million annually in grants to organisations and initiatives with brilliant ideas who share our goals. We also provide social and impact investment for organisations with the aim of creating social and environmental impact.

Their strategy focuses on three interdependent aims: improving Our Natural World; tackling injustice to deliver A Fairer Future; and nurturing Creative, Confident Communities. We also want to play a more active role ourselves using our range of tools to effect change. In addition to funding, this includes convening and brokering alliances, commissioning research, and using our influence to achieve our goals.

Prospectus is delighted to be working with the Foundation to recruit a Funding Manager on a full-time (or 0.8) permanent basis to work on the A Fairer Future (AFF) programme as part of the team based in Kings Cross.

In A Fairer Future, there are five focus areas:

-  Arts and creativity making change

-  Children and young people's rights

-  Gender justice

-  Migrant justice

-  Racial justice

See 'Working for the Foundation' to learn more about their values and work towards diversity, equity and inclusion; as well as information about their approach to recruitment, benefits and HR policies.

The role:

This key role will add substantial grant-making and strategic capacity to the AFF team, which currently consists of 7 people  reporting to the Director of A Fairer Future. The role will take on existing relationships in the form of a portfolio of organisations at various points in their funding journey. This person will pick up these relationships and ensure continuity as well as assessing new applications.  There will also be work contributing to strategic initiatives, helping to achieve impact in the thematic areas covered by the AFF strategy and roadmaps. Committed to social justice, the candidate will be ambitious to help create change using Esmée's full range of tools and approaches.

Convening collaborations, commissioning research and mobilising networks to create change will all be part of this role in addition to the more day to day management of organisation's funding journey, supporting them from application onwards to achieve the best possible impact. They will also be responsible for capturing learning from reporting, site visits and facilitating online discussions with organisations, as well as representing the Foundation at sector forums and events concentrating on the AFF priority areas.

The culture at the Foundation is collaborative and nurturing, so working closely with colleagues to share ideas and learn from each other will be essential in this role.

The person:

The successful candidate will have experience of working in one or more of the areas cover by the AFF priorities, perhaps gained through work in the voluntary or local authority sector.  We are particularly keen to hear from applicants with experience in services to Children and Young People and/or racial justice, but are also interested to hear from those with experience more broadly across our AFF priority areas. This experience could have been gained from the delivering or commissioning programmes in these areas or indeed from a grant making perspective.

Highly organised, intellectually curious and pragmatic, this person will be able to unpick complex information and will be confident in assessing applicants' financial information. They will understand the charity funding world and importantly, the challenges faced by marginalised communities across the UK in the face of widespread inequity. The AFF team works with the Involving Young People's Collective, candidates should be able to demonstrate an understanding of the value of co-production.

IT confident and systematic in their approach, this person will also be helpful and empathetic in addition to being an excellent communicator, both in person and in written work. Excellent attention to detail, thorough and collaborative in their approach to work, this person will be a real team player whilst being able to work under their own steam, working in a fast-paced environment.

An understanding and experience of systems change principles and an appreciation of the nuanced intersections between the various priorities of the AFF programme will be important to success in this role. This role represents a fantastic opportunity for someone with the right skills and experience to really effect positive change and to make a real mark in one of the leading funders in the UK.

Insight and Evaluation Manager

We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. As part of this growth we are now looking for an Insight and Evaluation Manager to join the team.

The role is currently a managerial role, but we would consider candidates with less experience in a version of the role with no managerial responsibilities, under the title Senior Insight and Evaluation Coordinator… so please still apply!

Position: Insight and Evaluation Manager

Location: Remote (with some travel to London as required)

Hours: Full-Time (flexible working considered)

Contract: Permanent

Salary: £29,000 - £32,000 p.a., depending on experience (+ £3000 London weighting, if applicable)

Closing Date: 25th August 2025

Interview Date: Week commencing 1st September 2025

About the Role

As part of the Strategy, Finance, and Operations Team, the Insight and Evaluation Manager will be responsible for ensuring all teams have the right data to deliver, monitor, and fund our programme in a timely and effective way. You will manage, analyse, interpret and present data, most of it recorded on Salesforce, in order to enhance the quality of delivery, maximise the achievement of outcomes by participants, and ensure that our programme is fully funded.

You will support this growth plan by ensuring that our data-related systems are efficient and scalable. Working  closely with the rest of the Technology and Insights team, you will help identify areas across the organisation that are in need of improvement and work to develop and implement improvements in our data-related processes.

Role responsibilities include:

· Data analysis, monitoring, and evaluation

· Facilitate the use of data to guide tactical and strategic decision-making across the organisation

· Support systems development relating to data and reporting

· Manage one part time staff member working on data insights and systems

About You

We are looking for someone with experience of:

· Processing, analysing and visualising data, particularly using Excel and Power Query

· Analysing and organising data to identify trends and support decision-making

· Cleaning and handling large datasets

· Presenting data visually to highlight key insights

· Providing strategic advice using diverse information sources

· Communicating complex information clearly and effectively

· Coordinating cross-organisational projects and securing stakeholder buy-in

About the Organisation

The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox

· Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day

· 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Insights, Insight, Evaluation, Insight and Evaluation, Insights Manager, Insight Manager, Evaluation Manager, Insight and Evaluation Manager, Data and Insights Manager, Research and Insights Manager, Evidence and Impact Manager, Outcomes and Evaluations Manager.

The Trustees of The Pixel Fund are excited to appoint the Fund’s first Chief Executive Officer (CEO) to oversee the next stage of its growth and development following further generous bequests by the Trust’s settlors, and with planned increases in the level of future grant-making.

ABOUT THE ROLE

We are looking for a dynamic individual who has the skills, experience and aptitude to work with the Trustees to refine and support delivery of The Pixel Fund’s overall vision and strategy, and to be the public face of the charity.The successful applicant will be responsible for managing the day-to-day operations of the charity, currently carried out by a part-time administrator, which position is to be discontinued following the CEO appointment.

We are looking for an individual with experience of working in a leadership role with a board of Trustees, ideally with hands-on experience in grant-making and grant management, including managing a portfolio of live grant-holders.Strong financial and budgetary management skills are also desirable, in particular to reduce the Charity’s reliance on the Voluntary Treasurer.

The Trustees wish to appoint an individual who has a demonstrable understanding of, and commitment to, supporting the mental health and wellbeing of Children and Young People.The role will include upholding the charity’s vision, values and strategic focus, including championing equality, diversity and inclusion across our work.

The appointment is currently offered on a part-time basis of 3 days per week, with the potential to be extended in future.Candidates should note that The Pixel Fund does not have a permanent base and almost all activity is conducted online (including grant management). 

Hours and place of work are flexible, but as all Trustees are based in the South-East of England, that location is desirable. The successful applicant will be required to attend all Trustee meetings (around 7 a year), which are generally held in the evening (usually online, but occasionally in person) and some travel will be necessary to visit grant holders and other stakeholders.

ABOUT THE PIXEL FUND

The Pixel Fund (Charitable Incorporated Organisation No. 1191052) is a small charity that makes grants to support improvement in the mental health and wellbeing of Children and Young People.Since we were first established in 2011, we have distributed more than £1.5million to UK registered charities.We have a preference for supporting projects, but do also fund core costs.The work of the Trust, including all grant-making, is currently overseen by three experienced Trustees, together with a Voluntary Treasurer and a part-time Administrator.

Our work to support the mental health and wellbeing of Children and Young People is more important than ever.As our name suggests, we are a small facet of the wider funding picture, but we aim to punch above our weight in the support we give.We focus on funding small and medium-sized charities, where our grants will have most impact. 

We're looking for a kind, compassionate and resilient Service Manager to join our Braknell Young People's Service.

£40,000.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Join Look Ahead as a Service Manager for Bracknell Young People, where you'll oversee innovative 24 hour supported accommodation for young people aged 16-25 . You will oversee four projects and diverse teams within the Bracknell Forest Council area.

As a Service Manager, you will lead and inspire front-line staff, fostering leadership and competence development within your team. Your operational excellence will ensure effective management of all projects, maintaining high standards in service delivery. You will be responsible for upholding regulatory responsibilities (OFSTED), ensuring a safe and welcoming environment for our customers, and driving continuous improvement through quality assurance.

In this role, you will actively listen to and engage with young people, ensuring their voices are heard and their needs are met. Developing and maintaining essential external partnerships will be key to providing a robust support structure for our customers.

We are looking for an empathetic leader who can connect with young people and staff alike, showing genuine care and understanding. You should be adept at comprehending and implementing policies and procedures to benefit both customers and the organisation. Excellent communication skills are essential for effectively liaising with stakeholders, Children services, Commissioning teams, and OFSTED. A proactive approach to service development and regulatory compliance will be crucial to your success.

You'll have the chance to grow your leadership skills and advance your career in an organisation that prioritises personal development and values partnerships and collaborative efforts.

What you'll do:

- Drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Responsible for maintaining quarterly staff succession plans
* Deliver effective, professional and commercially focused briefings and supervision meetings with staff and ensure that information, reporting & communications flow up/down is effective
* Responsible for managing and allocating customers to support staff (casework management)
* Develop key business relationships with all relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
* Plan, organise and prioritise operations within your contract to ensure maximum efficiencies/utilisation of all resources
* Working with your team lead creative and ambitious customer involvement plans across the patch and ensure successful implementation
* Where appropriate to role, carry client group specialism activities, linking in with other Managers and Heads of Operations to ensure focussed integration of specialisms across the whole organisation
* Lead quality visits, using Look Ahead's local indicators to monitor quality/performance, set targets and lead action plans to ensure highly rated services that reflect requirements of local funders and local and national standards
* Responsible for producing and submitting Monthly Management Reports to the Performance team, ensuring that all data gathered on local KPI's are accurate and up to date
* Drive continuous improvement initiatives across contract portfolio ensuring Look Ahead continues to set and achieves sector best practice standards and is held as a benchmark to competitors
* Develop and maintain excellent internal management relationships with all other Look Ahead departments and functions, ensuring sharing of best practice and supporting initiatives to improve organisational performance

Please see our website for the full job description.

Teacher Development Trust’s (TDT) vision is to see a thriving culture of professional growth in every school, helping teachers thrive and children succeed. Following a recent rebrand and the launch of a full-funnel sales and marketing strategy, we are looking for an experienced and proactive Marketing Manager to join our values-driven charity on an initial 6-month fixed-term contract to drive lead generation and nurture campaigns at an exciting time in our growth. 

This is a fully remote role, working as part of a well connected and collaborative team dedicated to helping school leaders build stronger schools through effective professional development. The successful application will be a confident, experienced marketeer with hands on experience of email campaign and event management, preferably in the charity sector but this is not essential.  A part time contract may be considered and availability from September would be an advantage.

We believe that diversity is a strength, and we are dedicated to creating a workplace where everyone feels valued and respected. We particularly welcome applications from individuals who bring diverse perspectives and experiences to our team and strive to create a fair and equitable hiring process.

Role Overview

Following a recent rebrand and the launch of a full-funnel sales and marketing strategy, Teacher Development Trust are looking for an experienced and proactive Marketing Manager to join our values-driven education charity on a 6-month fixed-term contract.

You will lead key delivery areas of the marketing function, focusing on planning, running and evaluating effective, segmented email campaigns, creating compelling assets, building trust through social proof and coordinating our presence at events. This role is hands-on, delivery-focused, and designed to help accelerate our reach and engagement with schools, partners, and the wider education sector in both the short and longer term. Generating quality leads and nurturing to conversion is the objective. The ability to apply previous marketing experience with confidence at pace is essential.

Key Responsibilities

Email Campaign Management

• Design and implement segmented email marketing campaigns that generate leads and drive nurture, conversion and engagement

• Collaborate with the wider team on content planning and audience targeting to support both brand and programme recruitment campaigns

• Monitor and report on performance; continuously test and improve subject lines, content, and CTAs and improve MQL generation and quality

Social Proof & Case Study Development

• Identify and secure testimonials, quotes, and stories from partners and participants

• Create and manage a bank of social proof materials to support sales and marketing campaigns

• Collaborate with delivery and research teams to gather impactful data and insights
   

Event Marketing

• Plan and coordinate TDT’s presence at national and regional events

• Manage pre-event promotion and post-event follow-up to support lead generation

• Coordinate logistics and event materials in collaboration with relevant colleagues
   

Campaign & Asset Development

• Lead the creation of on-brand marketing assets (e.g. brochures, presentations, case studies, leaflets, reports)

• Work with internal and external content creators to maintain high visual and editorial standards

• Ensure consistent brand tone and alignment across all materials
   

Collaboration & Coordination

• Work closely with the Director of Partnerships & Impact and other colleagues to ensure alignment with strategic goals

• Coordinate effectively with colleagues in Partnerships & Impact Team, Design & Delivery Team, and Operations Team to ensure a seamless customer journey

• Support the School Engagement Manager and Marketing and Recruitment Officer with content and campaign execution, including back up support for wordpress and social media

Who We're Looking For

• Proven experience in a marketing or communications role, ideally within a purpose-led or education-focused organisation, is essential

• Strong content and asset creation skills, confident briefing designers and writers as needed

• Experience co-ordinating, planning and running multi-touch, concurrent email marketing campaigns (Mailchimp, HubSpot, GMass or similar)

• Excellent organisational and project management skills; comfortable juggling multiple deadlines

• Ability to build relationships across teams and with external partners

• Comfortable working autonomously and taking ownership of projects from start to finish

• Bonus: experience with events and content production in a nonprofit or education setting

Why Work With Us?

• You’ll be joining a values-driven organisation at a pivotal moment in its growth journey

• You’ll play a key role in delivering high-impact work that supports educators and schools

• You’ll have a high level of ownership and autonomy, with the support of a small, collaborative team

Application Deadline: 20th August 2025

Online Interviews: 26th & 27th August 2025

Are you a detail-oriented project manager with a strong understanding of Gift Aid compliance? We’re recruiting for a Gift Aid Project Manager to lead a vital automation project for a well-established charity.

Location: London (Hybrid options may be considered)
Hours: Full-time (35 hours/week preferred)
Contract: Up to 6 month contract
Rate: £21.92 – £24.66 per hour + holiday pay
Start Date: Immediate

About the Role
This role will focus on automating monthly Gift Aid claims by integrating a new CRM system with third-party claim tools. You’ll work closely with internal teams (Finance, Fundraising, Data/CRM) and external consultants to ensure data flows correctly and meets HMRC compliance standards.

Key Responsibilities

• Deliver the Gift Aid automation project from brief to completion.
• Ensure all Gift Aid processes and records meet HMRC guidelines.
• Collaborate with internal and external stakeholders to streamline operations.
• Support fundraising communications to maximise Gift Aid uptake.
• Produce analytical reports and monitor project performance.

What We’re Looking For
Essential:

• Strong knowledge of Gift Aid rules and HMRC compliance.
• Experience managing projects in a fundraising or charity environment.

Desirable:

• Understanding of fundraising backend operations, compliance, and audit trails.
• Experience working with CRM systems and data integration.
• Advanced Excel and reporting skills.

This is a fantastic opportunity to make a meaningful impact while applying your expertise in Gift Aid and project delivery.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role leading work to support our food banks to deliver a warm welcome, emergency food, and access to tailored support and advice for people experiencing poverty in communities across Northern Ireland, while we work together for long-term structural changes to tackle drivers of food bank need.

The role involves line management of Area Managers working directly with Food Banks, and the coordination of projects and partnerships to support food banks in our network to reduce the need for their services locally.

You will need to live in Northern Ireland or be planning to relocate as the role involves regular travel to visit our Northern Ireland food banks.

Role responsibilities

· Food Bank Support: Manage the delivery of support to food banks in Northern Ireland ensuring our community of food banks remain resilient and can provide a compassionate service to people in need of emergency food for as long as services are needed.  

· Strategic Leadership: Coordinate the delivery of strategic programmes of work that are part of Trusell’s five-year strategy to end the need for food banks, including through developing and delivering Northern Ireland specific priorities.

· Projects and partnerships: Build partnerships with organisations to develop and build services and systems that help end the need for food banks in Northern Ireland, including with national government, elected representatives, churches, community organisations and research bodies.

· Team Leadership: Provide leadership, support, coaching, development, and line management to the area managers.

· Risk Management: Ensure consistent quality assurance of food banks across Northern Ireland, in line with the risk framework and support area managers to deal with complaints and manage food banks with high risks.

· Cross-organisational working: Act as a liaison between the area team, other teams within the Food Bank Resilience Programme, and other Programme colleagues, managing the flow of ideas and feedback to positive effect. 

Person Specification

Technical skills and minimum knowledge:

· Confidence in representing Trussell with a range of stakeholders, including community and church leaders, civil servants and elected representatives, to enable the effective roll-out of the organisational strategy in Northern Ireland.

· Knowledge and experience of community development or local service provision and a good understanding of local systems of support relied upon by people experiencing poverty.

· Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.

· Experience of team leadership including line management and supervision, including dealing with performance issues and using coaching skills.

· Competent and efficient use of IT, including the main Microsoft Office programmes and database management.

Behaviours and competencies:

· Demonstrates a commitment to Trussell values and our vision and mission

· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds 

· Role models inclusive behaviour, values and leadership

· Excellent communication and interpersonal skills, particularly listening skills.

· Confident, resilient and self-motivated team player

· Well-organised and able to juggle competing priorities.

· The ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together.

An exciting opportunity has arisen to join our Health and Wellbeing team in the role of Health and Wellbeing Manager, whose primary objectives will be to manage the Health and Wellbeing Team and oversee the delivery and development of Fulham FC Foundation’s Health and Wellbeing programmes: More Than A Game, Fulham Teammates and Walking Football.

Fulham FC Foundation (the Foundation) is the official registered charity of Premier League football club, Fulham FC. 

Our mission is “Building Better Lives Through Sport”, and our vision is “A Healthy, Inclusive and Thriving Community”. In order to achieve this mission and vision, we engage with over 11,000 people every year across an exciting and inspiring range of projects and programmes, providing opportunities that positively impact the lives of local people.

Our Health and Wellbeing programme aims to engage people of all ages across South West London in activities that will improve their physical and mental health, reduce isolation and increase confidence. The post holder will need to be dedicated, supportive, agile and self-motivated. They will also require experience managing and developing community projects, overseeing a team of project leads, building strong stakeholder relationships as well as an understanding of working in the non-for-profit/charity sector. The Health and Wellbeing Manager will have the opportunity to lead innovative programme developments and make decisions on the future landscape of our Health and Wellbeing work. The role will also require a flexible approach to working during the evenings and weekends when required to support the Foundation and oversee Health and Wellbeing programme delivery. 

The Health and Wellbeing Manager must:

· Have a minimum of 2 to 3 years of experience in community programme development (health sector desirable)

· Have experience of overseeing funded programmes

· Have experience of creating and managing project budgets

· Have experience of managing people

· Have experience of monitoring and evaluating community programmes

Ideally, the Health and Wellbeing Manager will:

· Have experience delivering community programmes with adults and young people

· Have experience building stakeholder relationships with organisations such as the NHS and Local Authorities

· Have knowledge of the NHS landscape and future plans, particularly across South West London

· Have experience building and developing new health and wellbeing initiatives from scratch

· Have an understanding of the non-for-profit and charity sector

· Have a background in a community health environment

· Have knowledge of Football Club Community Organisations (CCOs)

Our employees are central to everything we do, and we appreciate how our success is intrinsically linked to the people who work across the organisation. If you’re seeking an exciting and rewarding challenge in a collaborative and committed charity, and you feel you possess the aforementioned personal attributes, plus the more detailed knowledge/skills/experiences outlined in the job description, we’d love to hear from you.

Applications should be made via the Fulham FC website prior to the closing date of Sunday 24th August 2025.

First stage interviews are expected to take place on either Tuesday 2nd September or Wednesday 3rd September, with further stages of the recruitment process to be arranged with individual candidates thereafter. Before applying, please ensure you are available to attend an interview on either of these dates should you be shortlisted.

Please note that the post is subject to an enhanced Disclosure & Barring Service check.

Fulham Football Club Foundation is committed to increasing diversity and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, age, marital status or whether or not they have a disability.

The Minster Centre is recruiting for a Registry Manager to oversee all aspects of training and course administration from first enquiry to graduation. The ideal candidate must have a high level of organisation; they need to be an adaptable and flexible person who enjoys working on a range of different tasks; they should have excellent teamworking skills and can work independently; and leading a small team, they need to be a confident manager in an education administration environment who thrives in a busy workplace.

Background

The Minster Centre is a registered charity and company and specialist integrative counselling and psychotherapy training provider based in Queens Park, London. We are a leading training provider in the sector and currently have around 400 students attending training courses ranging from open access introductory courses to post-graduate degrees.

Thousands of therapists have trained at the Minster Centre since our inception in 1978 and we have an extensive community. Our courses are accredited by the UKCP (UK Council for Psychotherapy), the BACP (British Association of Counselling and Psychotherapy), and some are validated by Middlesex University. We are also registered with the Office for Students.

The Minster Centre Psychotherapy & Counselling Service (MCPCS) also provides a safe, affordable and professional counselling service to people over the age of 18 who are experiencing a range of difficulties. The service is provided by senior trainees who are in the process of completing their therapy training.

Job summary

The Registry Manager supports all aspects of training and course administration from first enquiry to graduation. This includes introductory courses, professional counselling and psychotherapy qualifications, and MA programmes validated by Middlesex University.  Reporting to the responsible Management Committee Lead, the Registry Manager ensures that we deliver efficient and effective services to support admissions, enrolment, university registration, assessment, progression, HESA data returns, awards, and graduation of our students.

The Registry Manager has line management responsibility for the course administrator, leads on course scheduling, managing student data, organising the Bursaries and Hardship Fund (the Minster Centre Fund), supports key committees, monitors academic progress, and ensures accurate information is presented at Assessment Boards. They will balance day-to-day student matters with supporting the team and working to improve administrative systems.

This is a varied role which is critical for the delivery of The Minster Centre’s strategic objectives and charitable aims. The successful candidate will be educated to degree level, or equivalent, and will have significant relevant experience of administration, ideally within the Higher Education or professional training sectors. A self-motivated person with proven management, communication and interpersonal skills. They will be adaptable, able to work as part of a team, and prioritise a challenging workload.

This role would suit someone who wants to work in the not-for-profit sector and who is looking for a challenging but rewarding place to learn, develop, and grow, within a Higher Education, counselling and psychotherapy training environment.

Main areas of responsibility

The Registry Manager will be responsible for:

Training and course administration

• Organise course scheduling, communicating with various staff during the process, ensuring rooms can be booked and staff contracts are created.
• Oversee and support the Live Assessment scheduling and marking procedures.
• Oversee and support the process for creating student teaching groups.
• Set and disseminate key dates in the academic calendar including term dates annually.
• Be able to identify, contribute to, and action improvements to systems, processes and policies.
• Provide administrative support, including minute taking and any additional administration as required.
• Maintain a Registry Admin Handbook, with regular review and improvement of systems recorded.

Student support and progression

• Ensure that students are enrolled on courses and set up on systems accurately.
• Manage the re-enrolment process between academic years.
• Oversee the recording of student progression.
• Liaise with and support the Operations Team in organising the annual Graduation event and ensuring all eligible students receive timely information.

Reporting

• Co-ordinate and support the accurate information recording and preparation for Assessment Boards and liaise with the External Examiner.
• Oversee and support the various HESA data returns as the liaison Senior Contact and ensure all data is accurate and meets various submission deadlines.
• Provide accurate statistical information to the Management Committee for inclusion in annual reports.

Staff management and stakeholder liaison

• Manage the Course Administrator.
• Work with Admissions, Quality, IT, Finance, Training, and Reception Teams throughout the academic year.
• Attend regular staff meetings and work with other key staff to market courses.
• Conduct annual appraisals.
• Be a key communication link across the staff and student community.
• Work with other key staff to ensure that information is provided accurately to students, staff, and the public via handbooks, Moodle, and the Minster Centre website.
• Liaise with Middlesex University at key points in the year.

This is not an exhaustive list of duties and responsibilities. The post holder may be required to undertake other duties which fall within the ambit of the role, in discussion with the Interim Management Committee.

The post holder is expected to comply with all relevant policies, procedures and guidelines of The Minster Centre, including those relating to Equal Opportunities, Health and Safety and the General Data Protection Regulations, and clinical governance including research governance and Codes of Practice/Ethics. 

The Big House (TBH) is seeking a Business Development Manager to drive income generation through sales of The Big House’s corporate training offer, The Big House Means Business (TBHMB). The ideal candidate is a dynamic sales person who is highly organised and has a talent for nurturing  long-term client relationships. This role will work closely with the Head of Strategic Partnerships to develop our existing TBHMB business strategy which focuses on selling workshops to sectors of strategic importance for TBH; the social care sector, criminal justice sector and national, local government departments and corporate partners. The successful candidate will be passionate about the work of TBH and motivated by generating social impact.

Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.

Your role will include:

• Managing membership processes (applications, renewals, enquiries)
• Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
• Leading monthly and annual reporting to identify trends and improve experience
• Overseeing grant schemes from application to post-award
• Contributing to engagement projects aiming to support membership growth and retention

About you:

• Excellent organisational and communication skills
• Experience using CRMs for reporting and record management
• Strong attention to detail, with the ability to work independently and manage multiple priorities
• A proactive mindset and confidence working with internal and external stakeholders
• Experience in a membership organisation or managing small grants (desirable)

Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.

How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.

Closing date: 
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.

Birth Companions is a charity that supports women experiencing multiple disadvantage during the perinatal period in the community in London and the southeast, and in prisons across the country.

Our work aims to improve the lives of mothers and babies by:

- improving the mental health and well-being of pregnant women and new mother
- enabling new mothers to give their babies the best possible start in life
- empowering women to fulfil their potential through engagement
- driving improvements in the local and national policy and practice that impacts on mothers and their babies.

By working towards these aims, we hope that all women who face disadvantage and inequality during this crucial point in their lives will have the support they need to give their baby the best possible start, and to fulfil their own potential, whatever their circumstances. 

Birth Companions’ values have shaped the organisation’s approach from the outset and are still as important to us as ever. We are a women’s organisation built on feminist principles, delivering woman-to-woman support. Choice, empowerment and protecting women’s rights have always been central to the way we work. Through the work of our staff and trained volunteers we offer practical and emotional support before, during and after birth. We work in a woman-centred way that is trauma-informed, flexible and non-judgemental, basing our support on what a woman tells us she needs. 

Work across our frontline services shows us what matters to women, and where things can and should be better in the care they receive from others. Based on these insights, we commission academic and peer-led research and direct the attention of local and national policy-makers, commissioners and service providers to what needs to change, and how. Everyone at Birth Companions plays a role in this. Communication and collaboration between our frontline practitioners, policy and engagement staff and the women in our Lived Experience Team means we are able to identify and monitor issues and themes and draw on learning in order to feed them into conversations with senior stakeholders across maternity, criminal justice, social services and immigration. In this way we ensure our policy and influencing work is rooted in the day-to-day experiences of women and what will make most difference to them and their babies. 

The Criminal Justice Services Manager will manage and develop all aspects of Birth Companions’ criminal justice-based services and line-manage the criminal justice services Coordinators, (currently three staff members but this likely to increase as we expand our services).

They will develop and maintain strategic partnerships with other relevant agencies and ensure the successful delivery of services through internal monitoring and evaluation, external evaluation and the charity’s governance structures.

The Criminal Justice Services Manager will be responsible for contributing to the development and implementation of new prison and wider criminal justice system-based services through stakeholder engagement and service design where opportunities are identified.

The Criminal Justice Services Manager will also contribute to the policy, engagement and strategic work of the organisation where appropriate.

Award-winning music education charity, the London Music Fund, is seeking a Fundraising & Data Manager from October 2025 to join our small team of 3. The role is varied and interesting, with a fundraising and donor reporting focus – the post-holder will support the CEO with all fundraising for the charity, including writing Trust and Foundation applications, research on new prospects, and managing donor reporting. In addition, we hold 2-3 major fundraising events each year, and this role would support the CEO in all aspects of event management.

We are also looking for someone who is interested in developing our impact reporting, working with the Programmes Manager to develop evaluation frameworks, using and gathering data to support impact reporting to donors.

The role is advertised as full time, initially on a 12 month fixed-term contract. However, a part-time option (min. 3 days per week) may be discussed. If part time, a reduced role description would be agreed.

About the London Music Fund: 

Established in 2011, the London Music Fund’s (LMF) mission is to transform under-served communities in London by enabling children to access a holistic and high-quality music education, and every child who demonstrates significant musical ability, enthusiasm, and commitment to learning an instrument is given the opportunity to develop their potential.

The Role 

• Reports to: CEO
• Hours: Full time, 35 hours per week (part-time work at a minimum of 3 days per week will be considered. Please state in your application if you are applying for part-time).
• Salary: £35,000 full-time salary (pro rata if part time)
• Terms: Initially a 12 month fixed term contract
• Place of Work: Hybrid: 169 Union Street, London, SE1 0LL and remote (min. 3 days per week in office if full time)
• Holiday: 25 days plus bank holidays (pro rata if part-time)
• Pension contribution: 5% employer, 5% employee
• Start Date: ASAP
• This role is subject to an enhanced DBS check

Job Description

Key Responsibilities:

The charity currently raises c. £750k annually from a variety of sources including individuals, trusts and foundations, corporates and events. The key aspects of this role are:

Trusts and Foundations

• Research and draft Trust and Foundation applications, updating the prospects and pending report, managing pipelines.
• Manage the reporting schedule (with the Programmes Manager).
• Collate data for reports and maintain positive relationships with funders.

Individual Donor Relations:

• Maintain accurate and up-to-date donor records on Salesforce and SharePoint.
• Respond to donor enquiries and provide excellent customer service.
• Manage donor communications, including thank you letters and updates.
• Assist with donor stewardship activities to build relationships and encourage continued support.
• Manage the Scholarship Sponsor reporting schedule (with the Programmes Manager).
• Lead on the management and growth of the Friends Scheme, including developing relationships and reporting.

Data Management and Impact Reporting

• Maintain and update the fundraising database (Salesforce), including GDPR and Gift Aid records, processing donations, ensuring compliance with current regulations.
• Develop methods of data analysis and segmentation for targeted fundraising efforts e.g. event attendees, Scholarship sponsors, major donors.
• Work with the Programmes Manager and CEO to develop quantitative KPIs and evaluation of programmes, including graduation data, surveys, alumni monitoring and developing a long-term impact framework.

General Fundraising Operational Support

• Lead on fundraising campaigns e.g. the Big Give Christmas Challenge and ad hoc projects.
• Support the development and implementation of fundraising strategies, in collaboration with the CEO.

Finance Support/Gift Aid

• Responsible for managing the online donations platform, Enthuse, including thanking donors and supporting the Senior Programmes and Operations Manager in reporting / reconciliations.
• Support the CEO in managing the quarterly Gift Aid reporting schedule.
• Support the CEO in managing fundraising events, including donor invitations, and event management where required.

Marketing & Comms

With the team:

• Manage LMF’s social media (Facebook, Instagram, LinkedIn), posting regularly, growing reach, compiling strategy, keeping up to date with current trends.
• Manage LMF’s website and news stories, keeping updated, monitoring photos etc (within Scholars’ privacy policy), support the development of LMF’s new website launch in 2026.
• Contribute to LMF’s impact reports and other publications.

Other Duties:

• Maintain a professional and organised work environment.
• Contribute to a positive and collaborative team environment.
• Stay up to date on fundraising best practices and trends.

Person Specification: Skills and Qualifications Essential (E) or Desirable (D)

• At least three years’ experience in a similar role (E)
• Strong organisational and time management skills (E)
• Experience of writing funding applications and reports (D)
• Experience of using data to measure impact (D)
• Experience with donor database management (D)
• Experience of managing events (D)
• Excellent communication and interpersonal skills (E)
• Ability to work independently, flexibly and as part of a team (E)
• An understanding of and interest in music education and the charity sector (E)
• Sound knowledge of Microsoft Office programmes (E)
• Experience of Canva (marketing), Salesforce (CRM) and/or Enthuse (donations) platforms (D)
• Passion for the mission and values of the organisation, in particular access to music education for children from low-income families (E)