Operations manager jobs in Newham, london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Operations Support Officer to provide crucial support in a varied role. The post holder will be responsible for Medair UK’s financial and office administration, including maintenance of the organisation’s CRM database and some fundraising support. You will ensure the accurate processing and timely delivery of donor and financial information and acting as first point of contact for the organisation, you will be responding to supporter enquiries. You will also provide general office, and IT support to the Head of Operations.
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the most remote and difficult places on earth, empowering people to build a better future. This year our teams in Sudan have remained operational, working under the most difficult conditions, and launched a new response in Chad to support those fleeing across the borders. In the Democratic Republic of Congo, we received global coverage as one of the first responders saving the lives of communities affected by Mpox – and no lives were lost amongst those we treated. We also scaled up in Lebanon supporting at displaced communities affected by the conflict. In 2024 through our experienced national and international teams we helped 3,743,021 people across 13 countries.
About you
You will have experience of working in an office administration role, including financial processing and have proven experience with databases. You will be comfortable working with and prioritising high volumes of work. In addition to your experience of completing routine, complex tasks accurately and systematically, you will be able to maintain quality and attention to detail. Confident, polite and professional with excellent communication skills and the ability to work as part of a team, you will have strong planning and organisational skills, with experience of maintaining office and administrative systems
Key Activities
Donation Processing
- Responsible for the timely recording and processing of all incoming donations (including via our website, bank account, third party platforms and cheques) into the Medair UK CRM (Salesforce).
- Ensure all donors receive gift acknowledgements / thank you letters corresponding to each gift received.
- Maintain up-to-date records of donors, staff and other contacts in the Medair UK database.
- Process and record completed Gift Aid declarations and support in the regular reclaim of Gift Aid.
Financial Administration
- Inputting of all financial data (income and expenditure) into Quick Books.
- Preparing and following up suppliers invoices for payment.
- Processing expenses claims.
- Managing the banking of income and supporter cheques.
- Support the Head of Operations to implement the month and year end reconciliation process for both Salesforce and Quick Books.
Facilities & Office Management
- Act as first point of contact for the office and public enquiries, responding to incoming telephone calls and emails.
- Answer basic enquiries about Medair's work and distributing information to supporters and others as required.
- Manage and order office supplies, stationery and equipment.
- Maintain a clean, tidy and safe working environment, administrating risk assessments, H&S and fire safety procedures.
Information Technology
- Ensuring the maintenance of the IT system and handling minor in-house IT technical issues for staff and volunteers.
- Liaising with the Global Support Office IT Helpdesk team to ensure the timely set up of IT for new staff and volunteers – i.e. setting up email addresses, and relevant permissions.
- Ensuring that IT permissions are current, and that these are amended as and when staff and volunteers leave.
- Assisting with continuous improvements in Medair UK’s use of IT.
Engagement Support
- Supporting fundraising activities with data segmentation and the production of standard and custom reports in Salesforce
- Supporting the production and automation of email newsletter and appeals via Campaign Monitor
- Setting up new Salesforce campaigns with tailored reports and dashboards to track donations.
- Producing digital surveys and web-forms as required.
- Providing support to Medair’s virtual events, including the technical administration of Zoom and pre and post event attendee administration.
HR Administration
- Organising and co-ordinating staff and volunteer inductions ensuring that the induction checklist is completed.
- Supporting the Head of Operations with team training and organisational learning and development opportunities.
Qualifications - DESIRABLE
- Vocational qualification in business or financial management / administration desirable
Languages
- Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
- Experience of office administration / financial administration
- Experience of Microsoft Office solutions, including proficiency in Excel, Word, Internet and email use
- Experience of fundraising or other database(s), ideally Salesforce and Campaign Monitor
- Experience of finance packages
- Able to work to tight deadlines
- Capable planner with attention to detail for data quality, accuracy and consistency
- Clear spoken and written communicator
- Strong team player
- Ability to handle a wide and varied workload and work on own initiative
- Inspired by and in full agreement with Medair’s Christian values and ethos
- Willing to contribute to the spiritual life of the team including prayer meetings
- Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
- Experience and proficiency in the use of Salesforce and Quickbooks
- Knowledge or experience in the HR, IT or Office Management disciplines
- Experience in charity sector
- Experience in relief / development work
- Understanding of Humanitarian Issues
Contract Details: Part-Time (3 to 4 days/wk to be mutually agreed), permanent
Salary: £28,900 (pro rated to agreed part-time hours)
Closing date: Tuesday 21st April, 5pm. Interviews likely to be held on Wednesday 29th or Thursday 30th April.
Workplace: Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of at least 2 days in the office.
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Operations Director:
A new post at the Longford Trust, created at an exciting time of growth and development for the charity.
- A 3 day-a-week role;
- Reporting to the Director and working as part of the Senior Management Team of the trust, within an overall cohort of eight, all part-time posts;
- Paid pro-rata of £50-55,000 depending on experience via PAYE with pensions contributions;
- The trust has no physical office, so team members work remotely, with flexible hours, but all team members work Tuesdays. There are regular face-to-face team meetings, as well as one-to-ones, so easy access to London an advantage.
Responsibilities
- Leadership role in following areas: strategy, developing and implementing the 10-Year-Plan; HR; our Frank Awards programme; Communications and Marketing, systems, digital and AI.
- Working with the Director on fund-raising and finance, growing and nurturing our core partnerships;
- Working with other SMT members when needed in delivering their specific programme areas.
Person specification
Essential qualities you need to be able to demonstrate:
- commitment to prison reform, with an understanding of the prison system and the barriers it creates for those leaving prison (lived experience of the prison or the criminal justice system is valued);
- senior management background either in a charitable organisation or in a relevant area;
- an entrepreneurial approach;
- proven leadership skills and ability to represent the trust in public settings;
- track record in expressing yourself clearly and persuasively in writing;
- strong interpersonal skills in regard of team-working, team-building and upholding the values of the trust;
- up-to-date financial and digital literacy.
Values
Taking our cue from Frank Longford, after whom the trust is named, our values shape every aspect of our work, including all relationships between team members, trustees, scholarship award-holders, our volunteer trained mentors and our employability partners. These values include:
- A firm belief in the power of education to change lives;
- A passion for second chances for those with lived experience of prison;
- A thorough-going can-do, practical approach that is driven by a desire to level the playing field for those who have been to prison and are committed to building new lives;
- A commitment to integration of all regardless of background and circumstances. We assume the best, start from the positive, are curious, are always ready to learn, and reject fixed mindsets.
Who we are and what we do
The Longford Trust was set up in 2002. Each November, it stages an annual Longford Lecture and awards an annual Longford Prize. Our Longford Scholarship programme supports young serving and ex-prisoners to continue their rehabilitation by going to university. It is the only programme of its type across the UK, supporting more than 600 individuals so far, with over 100 current award-holders, as well as many alumni who continue to be part of the trust. Between 80 and 85% of those we support go on to graduate, move into employment and build new lives. Our scholarship programme accounts for more than three quarters of our expenditure
Apply to with an up-to-date CV and accompanying letter explaining how you fit our job specification, why you want to work with the Longford Trust, and what you will bring to it. Closing date noon on Friday May 1. Interviews will be in person in the second week of May.
The client requests no contact from agencies or media sales.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.
About you:
This is an exciting opportunity for a strategic and people focused leader to head up our Fundraising Operations team and help drive meaningful change for people living with muscle wasting conditions.
You’ll be responsible for leading a high performing team delivering exceptional supporter care, ensuring high quality service and operational delivery.
You'll be developing and implementing strategies to enhance supporter engagement and satisfaction.
You'll be working collaboratively across the organisation, especially with colleagues in Fundraising, Finance, and Data.
You’ll help create powerful supporter journeys that reflect the passion and urgency of our cause.
Reporting to the Director of Fundraising, you’ll play a key role in delivering Muscular Dystrophy UK’s fundraising objectives as part of our new organisational strategy—making a tangible impact on the lives of thousands across the UK.
Please submit a cover letter and CV to demonstrate how your background aligns with the personal specification in the attached job description, using specific examples where possible.
About us:
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Values and behaviours:
- A positive attitude and approach that reflect the charity’s values.
- Seek opportunities to contribute to the development of the charity.
- A commitment to and an understanding of disability issues, equality, diversity and inclusion.
- Always demonstrate role model behaviour.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.
Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Tuesday, 14th April 2026
NB Interviews likely to be held on week commencing the 20th April 2026
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
Operation Smile is an international medical charity specialising in cleft surgery and care for babies, children and adults. Since 1982, the organisation has transformed lives through safe surgery and comprehensive cleft care, while strengthening local health systems through training, education and partnerships
Operating in more than 30 countries, Operation Smile raises around $100m globally each year. Operation Smile UK (OSUK) plays a vital role within this international network as a fundraising office, working closely with Operation Smile Inc. to fund programmes and support medical volunteers delivering care around the world. The organisation is entering an exciting phase of development through its Operation 100 strategy, which focuses on strengthening surgical systems by supporting district hospitals closer to the communities they serve.
OSUK has an established and growing partnerships portfolio, including well-known brands and global partners, such as Superdrug, The Perfume Shop and Johnson & Johnson. With strong foundations already in place, there is significant opportunity to grow income further through both deepening existing relationships and unlocking new, high-value corporate partnerships.
OSUK is seeking a Partnerships Manager to play a pivotal role in its growth strategy, managing and expanding corporate partnerships while identifying and securing new business opportunities. You will drive strategy and delivery across corporate fundraising, and line manage the Partnerships Officer, who delivers community fundraising.
This is a highly strategic role with the opportunity to focus on high-value, relationship-led partnerships rather than transactional activity, supported by an experienced Director of Partnerships and strong organisational networks.
As Partnerships Manager, you will:
- Manage and grow a portfolio of established corporate partners, focusing on renewals, uplifts and long-term strategic development
- Develop and secure new corporate partnerships, building a strong and sustainable pipeline of prospects
- Deliver a balanced role with a mix of account management and new business development
- Lead on partnership campaigns, activations and engagement opportunities across the year
- Build relationships with UK-based and global partners, including high five-figure and sixfigure partnerships
- Create compelling, tailored partnership propositions aligned to Operation Smile’s programmes and impact
- Line manage a Partnerships Officer, who delivers community fundraising and oversees smaller partnerships
Essential skills and experience:
- Experience in corporate partnerships fundraising or business development
- Track record of securing and growing partnerships in the £50k–£100k+ range
- Experience managing and developing high-value relationships (five-figure to six-figure)
- Strong new business skills, including pipeline development, prospecting and closing deals
- Experience balancing account management with new business activity
- Ability to develop compelling proposals and partnership plans
- Strong relationship-building and influencing skills with corporate stakeholders
Desirable:
- Experience managing income streams of £300k+
- Line management experience or readiness to step into management
- Experience working across multiple sectors (e.g. healthcare, retail, brands)
- Experience working within an international or global organisation
Employee benefits include:
- 25 days per year (excluding bank holidays), plus discretionary office closure between Christmas and New Year, with 1-day additional holiday each year to a maximum of 30 days annual leave
- 6.1% employer pension contribution
- Enhanced maternity package (min. 24 months service)
- Employee Assistance Programme
To apply, please upload your CV, making sure it reflects the essential/desirable skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Contract: Permanent contract
Salary: £40,517-£47,377
Closing Date: 14th April 2026
Interviews will be held w/c: 20th April 2026
Centrepoint, the UK’s leading youth homelessness charity, is looking for a Supporter Care Manager to join our Fundraising Strategy & Operations Team based in London.
About us
We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.
Together with our partners, we support over 16,000 young people each year.
About the role
The Fundraising Strategy & Operations Team deliver the Fundraising strategy and provide high quality operations to support the Fundraising Directorate. The team has a variety of different functions including Supporter Care, Strategic Liaison with Service teams, Compliance, Supporter Journeys and Communications as well as general administration. This role will be managing the Supporter Care team of three people.
About you
- Minimum of 3 years’ experience of working in a busy supporter care environment, working to tight deadlines
- Experience of writing donor correspondence and creating data capture guidance
- Proven experience of supporter care campaign management including creating clear processes and flow charts and managing, negotiating and liaising with suppliers.
- Excellent organisational skills with the ability to plan and manage a variety of projects and activities to tight deadlines
- Excellent interpersonal skills, along with the ability to develop strong working relationships with external suppliers and internal departments
- Excellent written and verbal communication skills, including the ability to deliver presentations and produce written documents to a high standard
What you’ll be doing
-
- Overseeing the Supporter Care team, leading and managing the vision of the team and ensuring that outstanding levels of service are provided to our supporters.
- Third party supplier management- point of contact for third party suppliers, advising on process from the Supporter Care prospective.
- Budget Management - managing the annual Supporter Care budget
- Contact Centre and Zendesk Management - providing proactive and responsive support to Fundraising teams to enhance fundraising efforts
Why join Centrepoint?
In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:
- 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
- Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
- Private Medical insurance
- Income protection
- Employer pension contributions of 5%
- Access to Cycle 2 Work loan scheme
- An interest-free travel loan
At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.
We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.
Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.
Our approach to applications
We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.
We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.
Don’t miss out on this fantastic opportunity to join our team as Supporter Care Manager click ‘Apply’ now!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us:
Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.
At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:
Benefits:
- 30 days of annual leave (plus 8 bank holidays)
- Life Insurance
- Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
- A variety of social and wellbeing activities each month
- Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
- Gym Membership
Reports to: Senior Business Operations Manager
Based: Battersea Park, Wandsworth, Southfields
Salary: £39,000 - £42,000 per annum
Contract: Full Time Permanent
Work Arrangement: Office Based, On-site
DBS: Basic
General Overview:
The Events Team is a busy, creative and close-knit group of vibrant professionals who pride themselves on being solution-focused and going the extra mile for clients and partners.
We are looking for someone with proven venue or events operations experience who is passionate about supporting teams to deliver exceptional events. The successful candidate will be highly organised, detail-orientated and confident working in a hands-on environment — willing to set up spaces, solve problems in real time and step in wherever needed to ensure events run smoothly.
This role suits someone who thrives in a fast-paced environment, thinks on their feet and brings a proactive, positive and collaborative approach to operational delivery.
Role Overview:
The Events Operations and Venues Manager is responsible for the day-to-day operational management of Events-run venues and the delivery of safe, efficient and high-quality event environments across multiple parks, community venues and outdoor event sites. The role supports the overall event management function while managing part of the Venues Team and ensuring operational excellence across all spaces.
This position leads on operational logistics, facilities management and on-site delivery, ensuring venues are compliant, well-presented and fully prepared to support a diverse programme of events. The role is highly hands-on, requiring strong organisation, attention to detail and the ability to problem-solve quickly in fast-paced live environments.
Main Duties/Responsibilities:
Team & workforce management
- Line manage Duty Managers and oversee the wider casual workforce including Event Assistants, Security, Caretakers and Cleaners.
- Lead Recruitment, onboarding and ongoing training of casual staff
- Ensure appropriate staffing levels and skill mix across all events and venues taking responsibility for the rota system
- Ensure effective coordination of rotas and cross-team event activity.
Venue Operations & Facilities Management
- Lead the day-to-day operational management of all Events-run venues.
- Ensure venues are compliant, safe, well-presented and fit for purpose.
- Coordinate planned and reactive maintenance with central operations teams.
- Oversee venue equipment procurement and asset management.
- Manage venue contractors and oversea repair works in Event spaces.
- Contribute to twice-yearly Council H&S audits.
On-Site Delivery
- Support the Head of Events and Production Team in delivering Enable-Produced Events
- Provide hands-on operational leadership during live events.
- Deliver full event management of ad hoc or operationally complex events where required.
Health & Safety
- Lead on Health & Safety across Events and Venues operations.
- Own and continuously improve operational H&S frameworks, policies and safe systems of work.
- Work alongside the Operations team to ensure venue Risk Assessments are robust and up to date and operationally effective for event spaces
- Oversee contractor compliance including RAMS, insurance and method statements.
- Quality assure weekly, monthly and event-specific H&S inspections.
- Contribute to audits, investigations and incident reviews.
- Embed a proactive safety culture across the Events Team.
- Represent the Events Team on operational and Health & Safety matters, coordinating with central Operations and Council stakeholders as required.
- Provide assurance reporting to senior management as required.
Financial & Commercial Oversight
- Manage operational budgets and monitor expenditure.
- Update and reconcile supplier costs and credit card logs.
- Seeking quotes for goods and services in line with Enable’s Procurement Code, and raising purchase orders as required
- Assist with contractor invoice processing and ensure timely follow-up where required.
- Contribute to budget forecasting and cost control.
- Ensuring all timesheets for casual staff are accurate and processed on time
- Managing supplier performance against SLA’s, monitoring cost control and value for money
- Carrying out other duties/ projects as directed by the Head of Events
Skills and Experience:
- Previous venue management experience
- Previous line management experience
- Previous project management experience
- Demonstrable experience of writing Standard and Emergency Operating Procedures
- Competence using a range of office software, including outlook, excel and databases
- Excellent written skills with a high level of confidence speaking to people on the phone
- Strong organisational skills, with the ability to effectively manage multiple tasks/projects against tight deadlines
- Strong interpersonal skills with the ability to build working relationships
- Ability to work independently while operating within the wider team structure
- Confident driver with clean driving licence - required driving in role
- Able to work flexible hours including weekends, early mornings and late nights
This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Prospectus is delighted to be working with our client to fill a newly created position for a Finance Operations Manager.
Working with the London based team on a hybrid basis, this 4 day per week role plays a key part in budget-setting, forecasting, financial reporting, and supporting our client's strategic objectives by ensuring compliance, transparency, and efficiency in all financial processes. There will also be some management of day to day finance activities such as the accurate and timely processing of financial transactions, and the effective management of accounts payable and robust management accounting.
The successful candidate within this role will be fully qualified with ACCA or AAT. You will be conversant with accounting regulations and recommended practice, charity reporting and PAYE. Experience within housing is also key, as the organisation manages circa 300 houses at any given time.
To discuss this role further, in the first instance, please apply with your CV. CV's will be reviewed on a rolling basis, and as such, we would recommend that you apply early.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and is committed to supporting you in your application.
In this role, you will oversee the day-to-day operation of live products and partnerships, acting as the escalation point for complex delivery issues and ensuring strong audit trails, regulatory boundaries, and continuous improvement. You will also act to coordinate and lead activity to operationalise new products and services, working across the Pensions Board to ensure that delivery models, systems, processes, and controls are in place before launch. This will include working closely with internal stakeholders to align housing, pensions, finance, digital platforms, customer services, and governance requirements, ensuring that products operate effectively, are clearly understood by colleagues, and appropriate for customers.
Responsibilities
Service Delivery and Operational Oversight
- Coordinate the day‑to‑day operation of financial wellbeing products and partnership routes
- Act as the escalation point for complex delivery issues affecting customers, advisers, or partners, including speaking with individuals on a 1-1 basis as needed.
- Oversee access routes, eligibility criteria, and customer journeys
- Act as operational guardian of regulated advice boundaries and referral pathways, informed by expert advice
Quality Assurance, Risk, and Compliance
- Ensure clear audit trails for applications, referrals, spend, and outcomes, including ensuring utilisation/spend with partners or on products matches agreed budgets.
- Work closely with Finance, Audit, Risk, and Compliance teams to maintain assurance
- Identify operational, regulatory, or conduct risks and lead mitigation activity
- Ensure delivery of products aligns with safeguarding, data protection, and organisational policies
- Manage complaints about service delivery, including referring applicants to partner complaint processes where appropriate
Continuous Improvement and Insight
- Gather insight from customer-facing colleagues, and customers to identify delivery improvements
- Feed operational learning into service refinement and future product development
- Support evaluation of pilots and early‑stage products, recommending refinements before scale‑up
Product Mobilisation and Go‑to‑Market Delivery
- Lead the operational mobilisation of any new financial wellbeing products and services from approval through to live delivery
- Coordinate internal stakeholders across housing, pensions, finance, digital, customer services, and governance to ensure readiness for launch, including defining and documenting end‑to‑end customer journeys, access routes, eligibility criteria, and handover points
- Ensure systems, workflows, and digital platforms are configured to support new products
- Support internal training and briefing so colleagues understand new products, boundaries, and processes
Your job description is intended to reflect your main tasks and areas of work but is not exhaustive.
About You
The Church of England is for everyone, and we want to reflect the diversity of the community the Church serves across the whole country. Therefore, while of course we welcome all applications from interested and suitably experienced people, we would particularly welcome applicants from UK Minoritised Ethnicities (UKME)/Global Majority Heritage (GMH) and other under-represented groups.
Essential
Knowledge and experience
- Proven experience managing product delivery and other services within a regulated, customer facing environment facing environment‑facing environment
- Experience working with digital platforms or CRM systems to support service delivery
- Experience coordinating complex delivery across multiple teams or functions
- Strong understanding of operational risk, quality assurance, and compliance
- Experience embedding new products, services, or pilots into live delivery
- Experience identifying insights and applying them to support continuous product or process improvement.
- Experience of adapting communications style to support effective project delivery, partnership management, and customer service.
Skills and abilities
- Strong organisational and coordination skills, with the ability to bring multiple stakeholders together
- Excellent problem solving and decision making capability‑solving and decision‑making capability
- Clear written communication and disciplined documentation
- High attention to detail and commitment to customer experience
- Comfortable working autonomously in a remote or matrixed environment
- Commitment to equality, inclusion, and organisational values
-
A collaborative team player, comfortable working in a small team while engaging effectively with a wider organisation.
Desirable
- Experience in financial wellbeing, pensions, housing, or welfare services
- Familiarity with regulated financial services environments and referral models
- Prior involvement in launching new services or pilots
Closing date for applications is 7 April at 23:55 pm
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



The Vacancy
We are offering an opportunity to be part of an essential team at our newly refurbished, busy main office in the heart of Bloomsbury. Based within the Connexional Property Support team, this role will provide supervision of and contribution to the Front Desk Operations at Methodist Church House.
Working within the new Front Desk Operations team, you will be a crucial lead in supervising and supporting colleagues, ensuring the delivering of a professional, welcoming, and customer-focused front of house service for all visitors and building users and the wider Methodist Church.
The role will be broad and varied, overseeing and undertaking a range of administrative, facilities and security support functions, working both independently and in collaboration with Building and Facilities colleagues to maintain a safe and comfortable environment for everyone.
About You
We are looking for someone who wants to make a positive contribution to the work of the Front Desk Operations team and be a welcoming presence to all those using the building or contacting the church. We need someone who is collaborative by nature, able to see others potential, equally comfortable working under your own initiative when needed. You will preferably have experience of working in a supervisory role within an administrative and customer facing environment with a range of stakeholders.
As the role will help underpin and contribute to supporting the team’s administrative and organisational function, it is essential that you have relevant experience and confidence in these areas.Equally, experience and ability to plan tasks and organise others effectively and fairly will be an essential quality.
We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.
For questions or reasonable adjustments during the recruitment process, please contact HR Team.
Closing date: 19 April 2026
Shortlisting date: 20 April 2026
Interview date (in person): 28 April 2026
Please note: We reserve the right to close this advert early if sufficient applications are received.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
When can you see your leadership translate into real change in people’s lives every single day – not just in reports, but in safer homes, stronger services and better outcomes?
Providence Row Housing Association (PRHA) offers that opportunity.
We are excited to be recruiting for a new Director of Operations, reporting into the Chief Executive. This is an exciting role for an accomplished operational leader who will be a part of an established Senior Leadership Team.
Role Focus
As a key member of our SLT, your key focus will be on providing the overall direction to services delivered to PRHA residents, including: housing management, building safety, support and property services.
In addition, you will lead services that underpin the effective operation of these departments including GDPR, performance and Human Resources. You will drive customer experience, partnerships and manage external contractors, whilst managing broader priorities.
We value an inclusive approach, and success in this role means bringing your leadership skills and innovative approaches to problem solving to inspire, motivate, and develop our talented teams, providing advice, support and guidance.
The leader you are
We are seeking a senior-level support/housing professional with broad operational experience within the housing sector, with experience covering Support, housing management and property/asset management. We understand it is likely you will have greater experience in one of these fields, but will have worked at a strategic level that has provided strong insight to the benefit of these areas coming together.
We are interested in hearing from values-driven leaders who are committed to delivering exceptional services, hold a deep understanding of the legislation and compliance environment in which we operate, are committed to strengthening services, and ensuring our residents receive the highest level of service.
What we offer
We offer our staff a generous benefits package, which includes:
·Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
·Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
·Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
·Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
·Season Ticket Loans – We offer interest-free season ticket loans after successful probation
·Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
Closing Date: 5pm 13th April 2026
Interview date: 22nd April 2026 if successful for interview you will be notified by 5pm on the 15th April 2026.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Research Funding Officer (Operations)
18-month Fixed-Term Contract
Salary: £28,000 - £30,000 per annum, plus benefits
London N1
Full time – 37.5 hours a week
We're a hybrid working employer, meaning you're required to come into the office at least 2 days per week currently Tuesday, and Wednesday or Thursday.
Closing date: 17:00, 15th April 2026
Interviews (in-person): w/c 27th April 2026
Second interviews: w/c 4th May 2026
Preventing cancer, saving lives
Are you looking for an exciting opportunity to contribute to international research funding programmes and gain insight into how cancer prevention research is supported and delivered?
We are seeking a Research Funding Officer (Operations) to support the delivery of our research funding programmes, with a particular focus on the integration of the American Institute for Cancer Research (AICR) grant programme into the WCRF International portfolio. This is a fixed-term role for 18 months.
In this role, you will support the operational delivery of WCRF International’s grant programmes across both pre-award and post-award activities. You will contribute to the administration of grant calls, respond to applicant queries, process applications, support peer review and Panel meetings, and help maintain and develop our grant management system. You will also track research outputs, maintain grant records and contribute to internal reporting and analysis.
You will have a relevant scientific background (e.g. nutrition, public health, cancer biology or a related discipline), with experience working in a research or administrative environment (ideally within academia or research management).You will have a strong analytical mindset and be comfortable working with data, systems and tracking processes, and be highly organised, with excellent attention to detail and the ability to manage multiple tasks simultaneously. Strong communication skills and confidence interacting with a range of stakeholders is key as is being proactive, adaptable and able to work as part of a small, collaborative team.
This role offers an excellent opportunity for someone with strong organisational and analytical skills who enjoys working with data and complex processes. The postholder will gain a unique insight into the full research funding lifecycle, supporting both the pre-award and post-award stages of international grant programmes. Working closely with experienced colleagues across the Research Funding team, the successful candidate will develop a strong understanding of how research funding programmes are designed, delivered and monitored, while applying their scientific knowledge to real-world research projects. The role provides valuable experience in grant management, research administration and data analysis, offering a strong foundation for a future career in research funding and management, the charity or policy sector, or academic research.
Application Details:
If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.
Please note: Your cover letter should highlight how your skills and experience will benefit WCRF International and equip you for the role.Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion.
WCRF is a UK cancer prevention charity. We look at how diet, weight and physical activity affect the risk of developing and surviving cancer.
As our Operations Co-ordinator, you will play an important role in keeping Birthrights running smoothly. Working closely with the Operations Manager and wider team, you will support a range of administrative, HR and finance processes that enable our work to protect and advance human rights in maternity care across the UK.
We are looking for someone who is highly organised, proactive and detail-oriented, with strong communication skills and the ability to manage multiple priorities. Experience supporting administration, HR processes or finance tasks is desirable.
A commitment to human rights, equity and anti-oppressive practice is important, as is the ability to work collaboratively in a small, mission-driven organisation.
Download the full job pack below for more details, including the job description, person specification and how to apply.
Apply for our Operations Co-ordinator role by: 12pm (noon) on 6th April.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're recruiting an Operations Officer to lead the foundation’s office management and outsourced IT functions, support cross-team administrative needs, support key compliance tasks, and to manage operations special projects. This role works closely with all members of the staff team. It is an operations management, project management, and administrative role. The foundation is in an exciting period of growth, and this position represents a key investment in our organisational infrastructure.
Please see the attached recruitment pack for more details.
The Access to Justice Foundation is the UK’s only national charity solely focused on providing funding and support for access to legal advice.
The client requests no contact from agencies or media sales.
The Operations Officer role is responsible for ensuring the smooth running of the office and providing administrative and operational support to the team. This role keeps the office organised, efficient, and welcoming, while supporting the CEO and employees with day-to-day needs. Your day is likely to involve:
Team Support
• Assist with calendar management for the CEO
• Organise team meetings
Support management and team members with administrative tasks
• Book travel and accommodation for the team
• Support recruitment by posting jobs and scheduling interviews
• Assist with onboarding by ensuring equipment and resources are ready Office & Operations Support
• Welcome guests at reception and manage general enquiries including emails and phone calls
• Oversee day-to-day office operations, ensuring smooth functioning
• Manage meeting rooms, desk rental, and hotdesking areas
• Maintain relationships with service providers and review contracts
• Assist with office events and team activities
• Purchase and monitor office and IT supplies
• Monitor office expenses
• Ensure compliance with Health & Safety regulations and conduct risk assessments.
This role is ideally suited to a candidate who possesses prior experience in a comparable position and demonstrates advanced proficiency in the use of business applications, including Microsoft Excel, Microsoft Teams and email systems.op
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Remote (UK only) or Hybrid (Brighton/Sussex)
Salary: £35,787 (pro rata), 4 days £28,629.60 (actual) plus statutory pension contributions
Hours: Part-time, 30 hours a week
Contract: 12 month contract, with the intention to renew if the role makes a positive impact
Start: As soon as possible
Who we are:
Grassroots Suicide Prevention (GSP) is a national charity committed to the timely intervention and prevention of suicide. We work to empower people to help save lives through connecting, educating, and campaigning nationally. Our vision is a future where more lives are saved from suicide.
About the role:
We are seeking a highly organised and driven Project and Operations Manager to help streamline processes, deliver key initiatives, and support our continued growth in our Training team. In this role, you will bring together complex communications, requests, and ideas, translating them into clear plans, structured workflows, and effective processes that ensure the successful delivery of multiple projects. You will combine strong planning and organisational expertise with a practical, hands-on approach to implementation. Comfortable managing competing priorities, you will remain flexible and adaptable, responding effectively to unforeseen challenges while keeping projects on track.
Your excellent communication skills will set you apart. You will be an active listener who can clearly convey ideas, build alignment, and confidently influence colleagues, stakeholders, and external partners. With a strong business mindset and a passion for operational excellence, you will play a key role in ensuring both projects and day-to-day operations run smoothly.
This is a highly rewarding role with significant real-world impact. Candidates should demonstrate resilience, as the role involves remote working, engaging with complex subject matter, operating in a fast-paced environment, and managing multiple priorities. You will also be responsible for overseeing the simultaneous delivery of multiple training courses, requiring flexibility, strong organisation, and the ability to multitask effectively. You will be working in close collaboration and guided by the Training Manager and senior leadership staff.
Your welfare is the utmost priority; before applying, please consider carefully whether the demands and requirements of the role and subject matter could impact your wellbeing.
Main Duties and Responsibilities:
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Lead the project management of all training programmes and services, ensuring effective planning, coordination, delivery, evaluation, and reporting
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Provide day-to-day coordination and effective leadership, including clear direction and support to the training team (currently three reports)
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Oversee all aspects of contract delivery, including project planning, timelines, budget management, communications, and reporting to clients, partners and internal teams
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Manage and maintain updates of a training calendar identifying activity, allocating trainers to training courses to ensure quality delivery of courses
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Working with managers and team in Training, oversee the Assistant Trainers (freelance trainers) communications, allocations, contracts, feedback and allocation of work
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Build, develop, and maintain strong relationships with external partners and clients, ensuring all interactions reflect the strategic direction and protect the reputation of the charity
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Work collaboratively with internal and external stakeholders, using strong negotiation and influencing skills to ensure projects are delivered on time, within budget, and to a high standard
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Monitor and report on project progress and performance, ensuring the efficient and effective delivery of all training activities and identifying and raising risks or issues early
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Working with managers in Finance and Training, set realistic targets, manage budgets, cross-checking invoices, and capacity, and track project performance against agreed KPIs
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Support quality assurance across training programmes, including accreditation requirements, reviewing and proofreading materials, adherence to brand, copyright and maintaining high standards of training materials
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Working with managers in Marketing and Training. oversee and provide reports on training evaluation data and feedback to identify trends, risks, and opportunities for improvement
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Working collaboratively with the Marketing team to ensure a consistent flow of content to promote the courses, such as upcoming training, feedback quotes and data, website updates, training videos and raising courses that align with campaigns
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Working with managers in Communications, implement improvements to systems, processes, and workflows to enhance operational efficiency and the client experience from initial enquiry through to evaluation
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Support the growth of the organisation’s training offer by identifying and assessing opportunities for new partnerships, services, and income generation
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Maintain oversight of the effective and consistent use of operational systems and platforms across the team (such as Salesforce, Eventbrite, SurveyMonkey, Monday), recommending improvements where appropriate
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Working across the training team, ensure activities comply with relevant policies and regulations, including health and safety, safeguarding, suicide prevention, and ethical standards
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Undertake additional duties as required to improve the function of the Training team, as directed by your line manager.
To succeed and thrive in this role, you will be:
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Confident, adaptable, and highly organised, with exceptional attention to detail
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Eager to learn and develop, welcoming guidance and feedback from senior managers to continually improve
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Hands-on and comfortable engaging with operational detail, while maintaining a strategic mindset
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Proactive and solutions-focused, able to suggest improvements and independently resolve challenges when needed
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Able to prioritise your own workload and that of your team
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Reliable in meeting deadlines and maintaining consistently high standards of work
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Skilled at communicating tasks clearly to project teams effectively and efficiently, with the ability to adapt communication styles to suit a range of audiences
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Comfortable working in a fast-paced training delivery environment, able to prioritise effectively and manage multiple responsibilities
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Ability to work independently and collaboratively adapting to rapidly changing needs and working flexibly across multiple projects
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Self-motivated and capable of working independently and remotely, while also contributing positively as part of a team
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Willing to act as a brand ambassador and consider and raise any risks to the charity’s reputation and profile within Training activity
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Represent Grassroots Suicide Prevention on external groups and promote our services and expertise
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Willingness to travel occasionally if required
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Passionate about your part in delivering high-quality online and in-person training courses that help save lives.
Essential Skills and Experience:
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A recognised project management qualification or equivalent practical experience
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Proven experience managing multiple projects simultaneously, delivering them from initiation through to completion across cross-functional teams
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Strong ability to analyse quantitative and qualitative data, identify risks, and recognise emerging trends to inform decision-making
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Experience writing high-quality reports for clients, clearly demonstrating project progress, outcomes, and impact
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Demonstrated ability to lead, manage, and motivate teams, fostering collaboration and high performance
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Highly self-motivated and resilient, with the ability to work effectively in a remote or distributed environment
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Evidence of developing and improving processes and procedures to increase organisational efficiency and effectiveness
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Advanced working knowledge of Microsoft Office, Microsoft Teams, Zoom, CRM systems, and email marketing platforms
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Proven experience building and maintaining strong relationships with colleagues, clients, and key stakeholders
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Strong negotiation, influencing, and diplomacy skills, with a track record of achieving positive outcomes, including growing client engagement
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Experience representing and communicating with senior stakeholders and decision-makers internally and externally
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Experience in operational, financial, and business planning, including budget management and monitoring
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Understanding of accessible communications, brand consistency, key messaging, and reputation management
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Commitment to safeguarding, confidentiality, and ethical practice.
Desirable Skills and Experience:
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Project management experience within teaching and learning environments, including e-learning development or delivery
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Understanding of quality assurance processes, including reviewing and maintaining training or educational materials
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Experience using AI tools responsibly and effectively, with awareness of both the opportunities and potential risks
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Experience working in the non-profit or charitable sector
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Experience collaborating with a diverse range of clients, such as non-profit organisations, county councils, corporate organisations, and the Civil Service
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Knowledge or experience in health and social care, mental health, or suicide prevention
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Experience with design principles and accessibility in communications, ensuring materials are inclusive and user-friendly
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Familiarity with platforms such as Eventbrite, Salesforce, SurveyMonkey, Mailchimp
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Awareness of marketing and promoting training courses
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Experience conducting competitor research and analysing data to inform improvements and decision-making.
Why Grassroots Suicide Prevention:
GSP is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants’ skills, experience, and knowledge, ensuring all applicants are treated fairly.
Our employee benefits include:
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Hybrid/Flexible working – we offer our team a split of home and office working, or fully remote working in some roles
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Health Cash Plan and employee assistant programme offering a contribution to the costs of everyday healthcare needs (dental, optical, wellbeing) and counselling support, plus legal and financial support
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Learning and development opportunities
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A creative, friendly and collaborative culture.
Please note that we are looking for a start as soon as possible, so the selection process begins immediately and will close when we fill the post with the right person.
GSP is in a period of transition and development, and the post holder should be aware that their Job Description and line management may evolve to meet the future needs of the charity.
We empower people to help save lives from suicide through connecting, educating, and campaigning nationally.


