Operations Support Coordinator Jobs
Battersea is undergoing a significant transformation programme (known as Launchpad) to deliver real change in the way we work with, utilise, and learn from data. Our new approach will enable smoother animal, customer and supporter journeys and will help us embed a truly data and insight-driven approach to decision-making at Battersea.
With the programme underway this exciting role has been created within the new Data Applications delivery team. This role, working within the Data Applications Team will initially be responsible for supporting the implementation of the Launchpad programme. Once the programme has been completed, this role will then be responsible for the ongoing delivery of future change and enhancement projects require for our new Salesforce Lightning CRM, MuleSoft AnyPoint and other related applications.
This is an exciting opportunity for someone looking to help contribute to the future of data at Battersea, open to working in a dynamic and fast-paced environment, with a desire to facilitate and deliver real change, this role offers a lot of opportunity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 13th June 2024
Interview date(s): w/c 17th June - w/c 24th June 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
The client requests no contact from agencies or media sales.
Assistant Shop Manager
Salary: £22,366 to £22,823 (Band 2)
Hours: 15 hours per week
Contract: Permanent
Location: Bilston
This organization provides free care and support for people living with incurable illnesses and their families.
They support families to navigate every aspect of life with an incurable condition, including:
-
the physical – helping patients deal with the physical changes brought about by their illness, helping with symptom control and pain management.
-
the practical – supporting families to manage practical aspects including finances, housing, legal matters, and making future care plans.
-
the emotional & spiritual – providing a safe space for families to express their thoughts, feelings, and emotions throughout the duration of a person’s illness and after death.
Care is tailored to each person and focuses on providing families with the tools, encouragement, and support they need to live a good quality life.
It costs over £12 million every year to provide services free of charge to families across Wolverhampton, the Black Country, South Staffordshire, and East Shropshire.
This organization receives approximately one third of this funding from the government with the rest sourced through various income generation activities including charity shops, fundraising events, a lottery, and various other appeals and campaigns.
They are currently looking for an experienced Assistant Shop Manager, to work 15 hours per week in their brand new store in Bilston. The successful candidate will be able to demonstrate high standards within customer service and aspire to be an ambassador for this organization in the local retail community.
Main duties
-
To support the Shop Manager with the day-to-day running of the store.
-
In the absence of the Shop Manager, be responsible for the overall supervision and operation of the charity shops in line with company rules and guidelines.
-
Alongside the Shop Manager, be ambassadors for this organization, promoting their services and the importance of how their charity shops generate additional income for the organization.
Essential qualifications and experience:
-
Experience of working within retail of a charitable organization
-
A proven ability to work within a team and have effective working
-
Previous experience of working in a front-line retail environment
-
Demonstrates an understanding of effective team leadership
-
Experience of shop merchandising
-
Ability to work on own initiative
This organization reserves the right to close this vacancy early where a high volume of applications is received.
You may have experience in the following: Assistant Shop Manager, Shop Supervisor, Charity Shop Manager, Retail Supervisor, Retail Assistant Manager, Store Coordinator, Store Manager, Retail Operations Manager, Charity Retail Manager, Retail Team Leader, Assistant Store Manager, etc.
REF-214 341
About us:
The Humane League UK is a charity ending the abuse of animals raised for food by influencing the policies of the world's biggest companies, demanding legislation, and empowering others to take action.
We're a mission-driven, energetic team focused on problem-solving and effective teamwork, and have grown significantly over the last few years.
Thanks to our effectiveness, The Humane League has been named Top Charity by the independent evaluator Animal Charity Evaluators for every rating period since 2012.
THL UK is an equal-opportunity employer. We are committed to furthering equity and inclusion, and we value diversity. We seek people from a wide range of backgrounds who will bring a fresh perspective to the team, not just because it is the right thing to do, but because it makes us stronger.
We make employment decisions by matching our organisational needs with the skills and experience of candidates, irrespective of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, neurodiversity, age, or veteran status.
We are proud to be a Disability Confident Committed Employer, demonstrating our commitment to recruiting, retaining, and supporting disabled people and people with health conditions, based on their skills and talent.
You can read more about how The Humane League UK is working on Diversity, Equity, and Inclusion on our website.
If you have any questions or concerns regarding accessibility, please contact us via our website and we will be happy to discuss, via email or telephone, reasonable adjustments that you may require throughout the process.
The position:
You will manage our Volunteer team, requiring exceptional communication, a natural affinity for people management and organisation, and an ability to inspire people to get involved with our work. You will be responsible for the overarching strategy and success of the Volunteer Program.
Line managing two members of staff, you will ensure our Volunteer team sets and meets their strategic goals, contributing to our organisational priorities. Developing strategies which effectively mobilise our volunteers to drive campaigning work, you’ll ensure volunteers make the biggest possible impact for animals whilst remaining engaged and supported.
This role reports into the Head of Programs, while working closely with the rest of the THL UK team.
We will be holding a webinar on Tuesday 11th June at 7pm BST for you to find out more about the role and to ask any questions you may have. The webinar will be hosted by Cordelia Britton, Head of Programs and Katie Ferneyhough, Volunteer Program Manager. If you’re interested, please register by following the apply button.
Hours:
This is a temporary 12 month maternity cover, full-time position over Monday to Friday.
From 1st July 2024 we are piloting a four day working week across the whole of the UK organisation. This pilot is planned to run for 12 months, at which point a decision will be made by our Board of Trustees as to whether this will become permanent. Success of the trial relies on the organisation being able to achieve the same or improved level of impact in four working days as five, with staff experiencing either the same or improved levels of wellbeing.
During the four day week pilot, working hours for this position will be reduced to 30 hours per week, spanning Monday to Thursday, with no reduction in salary. This will be a temporary change to the contractual terms for the successful candidate. The appointed person must be prepared to increase their working hours to 37.5 hours per week if a return to a five-day working week is decided. In the event that THL UK considers before the end of the trial period that the trial is having an adverse operational impact, we reserve the right to bring the trial to end on one month’s notice.
Who you are:
Volunteers will be your passion. You’ll have a deep understanding of the importance of this kind of supporter and how to best steward their specific experience and manage their unique needs. You'll understand how to best manage and recruit volunteers, mobilising our UK wide network effectively both remotely and on the ground in order to create change. You’ll know how to best communicate and engage with them in order to make the most out of their time and efforts. You are someone who wouldn’t ask volunteers to do something you wouldn’t do yourself and you’ll ideally have some kind of experience of campaigning in a paid or voluntary capacity (e.g. attending protests).
Someone with previous line management experience is desirable, as you’ll need to be able to effectively manage and lead your team of direct reports.
As a member of the Leadership level of the organisation, you’re someone who can meaningfully contribute to organisation wide decision making, thinking holistically and strategically across teams.
As the manager and leader of your team, you’ll have demonstrable experience of organising several deliverables or projects, which involve multiple teams, at any one time.
You can forward think strategically and collaboratively, considering the volunteer program as well as the work of other teams, setting realistic timelines with this in mind and meeting deadlines reliably.
You’re adaptable, and can work nimbly, with desirable experience working specifically within a campaign environment in some way, where things can change quickly and unexpectedly.
You’re someone who can keep your cool in challenging situations, being able to problem solve and reprioritise with ease to lead your team to success, even when things change at the last minute. You are able to continually evaluate and identify areas of improvement for the volunteer program, recognising key opportunities to evolve and adapt for the best possible impact for animals.
Home based, you’ll have a strong ability to work independently, but you’re also someone who can work as part of a team in a fast-paced environment.
Primary Duties:
Management
Manages the Lead Grassroots Campaigns Coordinator and the Volunteer Program Administrator
-
Ensures staff receive the training, resources and support to do their jobs effectively, encouraging the professional development of individual team members
-
Manages and leads the Volunteer team to achieve agreed goals
-
Develops volunteering goals, in collaboration with the Programs department, and is responsible for timely reporting and tracking of these
-
Sets/clarifies job expectations and provides regular feedback, guidance and support to your team
-
Empowers staff in the ongoing delivery of their work, from development of strategies and techniques through to successful day to day outputs
-
Manages time off requests and approval of expenses for the Volunteer team members
-
Manages overarching budget for Volunteer team
Strategy
-
Develop and manage all plans and overarching strategy for our Volunteer team, including volunteer stewardship, recruitment and grassroots activism on the ground, ensuring the day to day is delivered effectively by the team
-
Work together with the Head of Programs to develop and guide THL UK Volunteer strategy and activities, identifying key priorities and strategies to further the program
-
Be an active member of the Programs department Leadership team, working closely with other managers within programs and the Head of Programs to deliver department goals
-
Be an active member of the wider Leadership team across the organisation, contributing to organisation level decisions and working to ensure effective strategic alignment, ensuring Volunteer work is communicated successfully and opportunities for collaboration maximised
-
Analyse & report on the effectiveness of activities delivered by the team, including timely goal reporting, feeding into funding proposals and more
-
Observe and work with other organisations to learn new approaches and share/coordinate strategies, making connections with other organisations as required
Volunteering
-
Lead our volunteer program to ensure our volunteers take action with us and remain engaged
-
Ensure the Volunteer team organise effective and engaging actions and opportunities for our volunteers which contribute to our campaigns, working particularly closely with the Campaigns team
-
Determine overarching training strategy, recruitment and internal processes for the volunteer program as a whole, with supporter experience at the heart
-
Oversee our volunteering policies and procedures and their successful implementation, including regular reviews
-
Ensure volunteering remains at the heart of what we do, you identify a diverse range of opportunities for our volunteers to get involved with across the entire organisation which ultimately contribute to campaign success, and high satisfaction amongst the volunteers themselves
In addition:
-
Attend conferences, events, protests and actions as required
-
Participate in team meetings including leading, note-taking and facilitation.
-
Attend in-person workshops several times a year.
-
Help us make THL UK an inclusive workplace where employees and supporters are proud to be members of the movement
-
Demonstrate commitment to creating a stronger and more effective animal protection movement through inclusion and belonging, recognising the need for all of us to do better for social justice on a personal and organisational level.
-
Perform any other duties assigned by the Head of Programs.
For full details of the role, including the key competencies we see as the the most important requirements for being successful in this position, please visit our website by following the 'Apply via Website' button.
Good to know:
You will have access to:
- A fully remote work environment and team (all equipment is provided)
- A 4 day working week (note: this is a year long pilot until July 2025 when its continuation will be assessed)
- A pro rata share of 25 days leave plus Public Holidays (reduced proportionately during four day week trial)
- Flexible working hours
- A workplace pension
- An annual learning and development budget
- Support for mental and physical wellbeing
- £25 per month reimbursement towards home working costs
At The Humane League UK, animal welfare is at the forefront of our everyday work and as such, many of our employees are vegan by personal choice. All of our events and workshops offer only plant-based meals. We welcome all mission-aligned candidates to apply, no matter where you are in your journey to end the abuse of animals raised for food.
We are looking to speak to a wide range of candidates with diverse backgrounds - #NonGraduatesWelcome
Our employees all work remotely but still enjoy a supportive, collaborative environment.
For our salaries to be fair, transparent and equitable we want to provide a system that delivers a competitive salary in the market and could eliminate potential biases in compensation (such as the gender pay gap). For more information about the Volunteer Program Manager salary please the attached document.
All applicants need to be:
- Fluent in written and spoken English.
- Live and have the right to work in the UK (we are unable to consider applications from those without the right to work in the UK).
- Committed to our mission to end the abuse of animals raised for food.
The Process:
All applicants will be contacted within one week of the closing date to let you know if you have been successful in reaching the next stage.
Our full interview process comprises of the following stages:
- A skills test to give us an opportunity to see your skills in action (completed remotely).
- Join an online interview (via video call) so we can learn more about each other.
- Final Interview (via video call as above)
For full details of our recruitment process please see the attached document.
The client requests no contact from agencies or media sales.
At Spinal Muscular Atrophy UK (SMA UK) we are committed to supporting everyone affected by SMA so that they have access to the best care, support and treatment and there will be no barriers preventing full inclusion in society.
Our mission at SMA UK is to provide accurate information and a wide range of support services for people affected by SMA, while working to improve access to the best care, services and drug treatments today and funding research projects that can change tomorrow.
The role involves supporting the information, outreach, advocacy and community engagement teams with administrative tasks and ensuring we deliver the best possible support service for people affected by SMA.This is a full-time hybrid role with a minimum of 2 days per week at our head office in Stratford-upon-Avon.
Please submit a cover letter (max two sides of A4) along with your CV
The client requests no contact from agencies or media sales.
Church Buildings Officer
Do you have strong administrative skills? Are you interested in historic buildings?
This is an exciting opportunity to work with the Church Buildings team and to play a role in supporting parishes in conserving, repairing and developing this very significant collection of buildings.
There are 466 churches within the Diocese, 75% of which are listed, including 181 at Grade I… so if you have relevant experience or are a graduate with a relevant qualification and an interest in this area, then apply today!
Position: Church Buildings Officer
Location: Hove/hybrid
Salary: £18,000 per annum (pro rata of FTE of £30,000 pa).
Hours: Part-time, 21 hours per week (with the option to work these flexibly through the week)
Contract: Permanent
Benefits: 0.6 pro-rata entitlement of 28 days of annual leave, plus bank holidays and 2 privilege days per year, flexi-time, free parking, the ride to work scheme, and the Diocesan Pension Scheme with 15.1% employer contribution
Closing Date: 9th June 2024
About the Role
Applications are invited for the role of Church Buildings Officer to work within the Church Buildings team and support the work of the Diocesan Advisory Committee for the Care of Churches (DAC).
The main duties of the Church Buildings Officer will include:
- Providing guidance, advice and support to parishes, Archdeacons, and others on the care of church buildings, church contents and churchyards
- Assisting the Senior Church Buildings Officer with the preparation for committee meetings, drafting minutes, and progressing applications for permissions for works to church buildings between meetings.
- Assisting parishes with making faculty applications and providing support to parishes to register with the Online Faculty system and submit applications online.
- Arranging and attending site visits to churches across Sussex to discuss major projects, and writing up site visit reports, passing on the DAC’s initial advice
About You
With a relevant degree or equivalent experience, you will have knowledge and an understanding of the historic built environment.
You will also have experience of providing administration support and working with committees and/or volunteers
You will have:
- Strong communication skills both written and verbal
- A high level of organisation and attention to detail
- Full familiarity with MS office 365 (Outlook, Word, SharePoint etc)
- Excellent interpersonal skills
- The ability to work on own initiative and under pressure
The successful candidate will also be required to support the aims and mission of the organisation.
About the Organisation
The vision of the Diocese is to help people within the Diocese to know, love and follow Jesus. Based in Hove and serving the people of the Diocese across more than 360 parishes and 155 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
The organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
Other roles you may have experience of could include Building Officer, Church Buildings Officer, Historic Buildings Officer, Conservation Officer, Heritage, Building Coordinator, Church Buildings Coordinator, Historic Buildings Coordinator, Estates, Historic Sites, Building Conservation, Church, Faith.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Regional Manager - London
This is a remote role, but will require you to travel to sites across London on a regular basis.
About Career Ready
We are a UK-wide social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform to flourish. Since then, we’ve grown across the UK to support young people in areas of need.
Our programme gives young people the key skills, confidence, and experiences they need to kickstart their futures. In partnership with our network we deliver a targeted programme providing young people aged 15-18 with a paid internship and mentor, workplace visits, and skills masterclasses.
Our organisational values underpin how we work and are at the core of everything we do. Career Ready’s values are: trust, bravery, collaboration, empowerment and inclusion.
Role Purpose
The main purpose of the programmes team is to grow, develop and deliver all aspects of the day-to-day relationship management of:
· Schools and colleges running the Career Ready programme
· Local employer supporters, corporate partners supporters, other key local stakeholders and networks
Each Regional Manager is responsible for a local patch which currently typically consists of 5-6 schools or colleges, up to 100 students and 4-5 operational relationships with our corporate partners. Regional Managers will also be responsible for building and maintaining a local network of employer supporters and seeking opportunities for new employer support ..
There will be opportunities to be creative, as well as being autonomous in how you run and develop the programme with the Career Ready schools and colleges in your area.
Main responsibilities and accountabilities
Centre Management and Student Support
· You will work 1:1 with our community of school/college coordinators in your region to support them in delivering the programme. This will require regular meetings and communication, to support coordinators with the planning and managing of masterclasses, workplace visits and other Career Ready events for students and volunteers
· Regularly communicate and report to the Head of Programmes
· Execute our strategy across the region
· Support schools and colleges in programme onboarding (students and mentors) and delivery of paid internships
· From time to time there may be a need to deliver sessions to skills and careers leads and to groups of young people within the school and college setting
· Recruit new schools and colleges to the network from the region in accordance with priority target areas. Manage their induction, training, activities prior to launch and implementation of the Career Ready programme
· Assist schools and colleges on our programmes to plan, manage and run events (i.e. icebreakers, launches, or student promotion sessions) and be prepared to present at such events.
Partnership Management, Stakeholder Engagement & Business Development
· Day-to-day operational account management for employer supporters, ensuring they have excellent experiences.
· Full partnership and operational account management for lower-level funders in your region.
· Promote the contribution of Career Ready and awareness of Career Ready to potential supporters and assist in engaging their commitment to give both practical and financial support
· Engaging new corporate, third and public sector organisations to directly support the programme delivery, working with the Head of Programmes to ensure your Regional Action Board supports you (develop a great relationship with them, set and agree targets and meet with Chair regularly).
· Develop and deliver the overall employer engagement strategy for the area ensuring that the number of mentors (one for each student participating) is matched with the paid internship commitment and that employer volunteers are in place for masterclass delivery and workplace visits.
This Includes:
o Promoting Career Ready to potential supporters, engaging their commitment.
o Management of relationships with employer supporters through regular 'keeping in touch'.
o Directly pursuing a prioritised list of prospect funders in your region in line with our organisational strategy. This work will be supported by Partnership Managers and Head of Programmes
o Using our SME Internship Investment Fund, seek small and medium sized businesses to provide a mentor and host an intern, seeking as much match funding as possible (e.g., we pay for 1 internship and you pay for 1; 50% of internship funded_
o Support engagement, experience and deliver on the programme commitments to corporate partners in your area.
o Support the Head of Programmes and Partnership Manager with programme reporting requirements specific to corporate partners, trusts and foundations
General
· Promote a commitment to high standards of service, and to equality of opportunity through leadership and good practice.
· With the Chief Executive, Director of Programmes and Operations, and Heads of Programmes , monitor the state of Career Ready in the region and seek ways to promote its achievements and improve the service given by the central staff team.
· Attend meetings and training days with the national team (approximately 2 times a year – these have tended to take place in London).
· Ensure that all regional management information is submitted to the national Salesforce database in a timely and accurate way.
· In collaboration with the Career Ready team, raise our and key stakeholders’ profile in the area, celebrating success via socials and the local media, business and education communities.
· Undertake public speaking as required to promote the work of Career Ready in the area.
Person Specification
This is a wonderful role that requires passion for our purpose and a broad range of skills, experience and the ability to demonstrate an understanding of the environments we operate in. You can develop, grow and maintain valuable and valued relationships through your motivation for what we do, with a passion that inspires and engages others, alongside the capacity to identify and manage multiple priorities. You need to thrive on attention to detail, be able to listen to what is not said, be well organised and confident to engage with and influence a wide range of people. You will research and approach opportunities and outcomes with an entrepreneurial mindset.
Key qualities and skills
· Driven, inspirational, warm with a track record of what you can do and how you do it
· Loves developing, growing and maintaining a broad range of stakeholder relationship
· Self-assured with great listening and negotiation skills to influence and communicate inspirationally, accurately and effectively to a wide variety of audiences (students to Head Teachers to CEOs)
· Invests in understanding the bigger picture to enable local plans in service of our strategy and innovations which fit with Career Ready’s mission, values and practices
· Composed and engaging whilst managing multiple activities and processes that, when combined, are the recognised high quality, high care, high impact Career Ready programme
· Confident enough to manage and motivate yourself to deliver a range of outcomes and able to seek the views, ideas and wisdom of others
· Truly great organisational skills, able to prioritise, keeping stakeholders informed and engaged
You also have strong IT literacy skills (CRM system [Salesforce] /Office 365 - Microsoft Teams, Word, Excel and PowerPoint) and are social media savvy.
Hours:Full-time (35 hours) although we will consider part time requests of a minimum of 28 hours per week
Benefits
You will be rewarded with the following benefits:
- 6% contribution to personal pension plan, subject to 3% employee contribution
- Annual leave: 25 days per annum plus bank/public holidays. The charity is also closed between Christmas and New Year and there are an additional 2 days of leave available in August. Career Ready also allows flexible use of some Bank & Public Holidays
- Interest-free season ticket or bicycle purchase loans (or Cycle To Work Scheme).
-
Flexible working: We strongly embody trust. We can support condensed / flexible working patterns. [This is a remote working role with occasional team meetings in Central London and more regular visits to schools, colleges and work places].
-
You’ll be part of a diverse, supportive, and friendly team
Please ensure you answer the screening questions and provide your cover letter.
The client requests no contact from agencies or media sales.
We’re looking for a committed and dependable Administrator to join our Volunteer Support team.
Volunteering and Community Networks Administrator
Hours: Full-time (35 hours a week)
Contract: Fixed term contract for 9 months
Location: Office-based in London with flexibility to work remotely
Salary: £26,587 - £28,090 per annum plus excellent benefits
Salary Band: Band C3
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role you will provide administrative support to the Volunteering and Community Networks Department and Head of Volunteering and Community Networks.
You’ll be proactive and highly motivated. Attention to detail is essential as is the ability to plan and manage a busy and varied workload to provide support on various tasks.
You will contribute to the smooth running of the department through managing diaries, booking meetings and being responsible for departmental invoice processing.
As a part of the Volunteer Support Admin Team you will provide high quality support to our Community Networks volunteers based across the UK.
You will ensure that all volunteer enquiries are resolved promptly, that information provided to volunteers is aligned to our organisational positions and standards that relevant information is recorded and appropriate follow-up actions are completed.
Your insight will help inform our wider Community Networks team on volunteer priorities and issues.
If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.
We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.
Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.
Please note this is a fixed term contract for 9 months.
Closing date for applications: 9am on Friday 7 June 2024
Anticipated interview date: 14 or 17 June 2024
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
- Cycle to work scheme
- Death in service scheme
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Project Officer
(North of England)
£28,831 per annum (pro rata for part time hours)
(Ref: SUS4262)
Part Time 22.5 - 30 hours per week – happy to talk flexible working
Contract: 12 Months fixed term
Base: Hybrid working across either Liverpool, Manchester, Leeds, Sheffield
About the role
A new and exciting opportunity to work with us across the England North region supporting our Liveable Cities and Towns and Paths for Everyone programmes, to encourage walking, wheeling and cycling to new and different users.
As a Project Officer, you will organise and deliver engagement activities with local community groups, community leaders, businesses, schools and volunteers on our community led infrastructure and National Cycle Network projects.
You will work with diverse groups within the community who may not currently use the National Cycle Network and enable them to use and look after their local route.
Candidates should be based within the geographical area with regular travel expected across the region.
About you
You will have excellent organisational skills, which will be demonstrated in your experience of planning and leading group workshops, organising and running events.
As a confident and clear communicator, you will have good people skills with the ability to build relationships with ease across a wide range of people from diverse backgrounds and abilities.
You will be skilled in motivating and enthusing others, with ability to deliver, engage and work well with a range of people, organisations or communities.
Sustrans has a long-term commitment to being a charity for everyone - reducing inequality, valuing diversity, enabling inclusion and ensuring all people are treated with dignity and respect. We aim to be a truly inclusive employer and welcome applications from people from all parts of the community, in particular from under-represented groups.
What we offer
In return we can offer true hybrid working to suit individual circumstances and a flexible, supportive and rewarding working environment.
Wellbeing
28 days’ leave per annum plus bank holidays for full-time working
Ability to buy an extra week of annual leave (pro-rata for part-time staff)
Staff volunteer days
24/7 free, impartial and confidential support service
We are members of the Green Commute Initiative and Cycle Scheme who both offer cycle to work schemes
Financial
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Sustrans
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 for all those living within a London Borough (32 local authority districts plus the City of London)
Death in Service benefit – 3 x annual Salary
Family Friendly
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
Additional information
Closing date for the receipt of completed applications is 23:59, 09 June 2024
Interviews will take place in via MS Teams during 24 and 25 June 2024
About Sustrans
At Sustrans you'll be part of a movement to make it easier for people to walk and cycle.
We're all here to change things! You’ll be part of an incredible community of talented, passionate, creative, problem solvers all working together to change things for the better. We act locally and think big - we have a vision of a society where the way we travel creates healthier places and happier lives for everyone.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve, we welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
SPORTS AND CHALLENGE EVENTS PORTFOLIO MANAGER
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Salary: £35,882 FTE
Hours: 35 hours per week
Contract: Permanent
Location: Hybrid, two days in the Bristol office and three days home-based
Closing date: Wednesday 19 June 2024
Interviews: w/c Monday 1 July 2024
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
ABOUT THE ROLE
We’re looking for a Challenge Events Manager to join our Sports and Challenge Events Team managing an innovative and evolving portfolio of mass participation events, including the mighty London Marathon.
You’ll join a driven team committed to growing our challenge events portfolio and delivering standout supporter experiences, whether they’re jumping out of a plane or crossing that iconic London Marathon finish line. You’ll be marketing a range of tantalising mass participation events to supporters and devising engaging and inspiring stewardship journeys to make their Young Lives vs Cancer experience memorable.
WHAT WILL I BE DOING?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- You be responsible for driving supporters into the charity, using your top-notch marketing skills, and working with our Digital and Brand teams, to target third party mass participation events to new and existing audiences.
- You'll possess strong relationship building and stakeholder management skills, you’ll be as comfortable liaising with event organisers and suppliers as you are working with internal stakeholders.
- You’ll create and deliver consistently awesome supporter journeys, working with our regional and central fundraising teams
- Your project management skills will help you deliver incredible event experiences for participants
- You’ll be meticulous about your budget, your targets and numbers
- You'll have a drive to keep on top of event trends; networking and researching new event concepts to help us shape a really forward-facing events offering
WHAT DO I NEED?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- Strategic and operational experience in mass participation events
- Results and goal driven with experience of reaching and exceeding targets
- Experience of devising and delivering mass participation marketing and acquisition campaigns
- Experience of creating and delivering audience-focused plans to inspire and motivate customers/supporters
- A great communicator
- Strong prioritisation and organisation skills
- Adaptable and resilient
- A team player
- Epic at relationship building, with supporters, internal stakeholders and external suppliers and event organisers
- Self-motivated and driven
- Great at spotting opportunities and being proactive
- Confident at influencing and negotiating
What will I gain?
- For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
OUR COMMITMENT TO DIVERSITY, EQUITY, INCLUSION AND BELONGING
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible. Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
You may have experience in the following: Challenge Events Manager, Events Fundraising Manager, Sports Events Coordinator, Charity Events Manager, Fundraising Events Manager, Mass Participation Events Manager, Community Events Manager, Events Project Manager, Events Marketing Manager, Event Operations Manager, Special Events Manager, etc.
REF-214 442
We are looking for a proactive, self- motivated and solutions-focussed individual to make an impact in the role of Research Manager whilst providing maternity cover for a 12-month period. You’ll share in our vision, mission and values and have children at your heart, and use your passion for making a difference to support and accelerate the ambitious work of Solving Kids’ Cancer UK and the Research team.
Summary of role responsibilities
-
Manage a portfolio of international childhood cancer research projects, engaging stakeholder expertise where appropriate and providing administrative, operational, and relationship management support.
-
Monitor and evaluate the impact of Solving Kids’ Cancer UK’s patient-centric research programme, working closely with the Communications and Campaigns Manager to effectively communicate this to a wide range of audiences.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 17 June 2024, 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: w/c 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
We are seeking a creative and detail-oriented individual with a passion for crafting engaging communications, compelling content, and powerful stories to join our team as Communications and Campaigns Manager. In this pivotal role, you will develop and manage a comprehensive communications strategy for the charity, making a significant impact on children and families affected by the childhood cancer neuroblastoma.
As an exceptional communicator and storyteller, you will have the ability to write for a variety of audiences, inspiring engagement, raising awareness, and driving income growth. You will be experienced in developing and implementing multi-channel communications plans, encompassing social media, digital, and print. Additionally, you will manage and grow the charity’s press and media engagement.
This is an exciting time to join the charity as we embark on several major campaigns and advocate for improved experiences and outcomes for children and families affected by childhood cancer.
Summary of role responsibilities
-
Develop, implement and manage a dynamic communications plan for Solving Kids’ Cancer UK that encompasses the three key pillars of our work, across all communication channels;
-
Lead on the development and implementation of online marketing campaigns to raise wider awareness, demonstrate our impact, grow our income, and position our organisation as a thought leader in paediatric oncology;
-
Develop and grow our charity’s’ media presence and profile;
-
Raise the charity’s profile and reach through the generation of new online and offline audiences, followers and supporters.
For more detailed information about the role, charity, and team, look at the Recruitment Pack.
We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex, or sexual orientation.
Recruitment timetable
We aim to follow the schedule outlined below:
Applications close: 16 June 2024 at 11:59pm
Shortlisting: w/c 17 June 2024
Interviews: 1 July 2024 (London office)
If there are any adjustments that would help you engage with the recruitment process, please let us know.
Safeguarding: As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.
Our vision is a future where no child dies of the childhood cancer neuroblastoma or suffers due to the treatment they receive.
The client requests no contact from agencies or media sales.
We are looking for a Head of Resources to join our team.
Emmaus Bristol is a local charity, working to help people out of homelessness. The work we do here changes lives.
This is a new role for Emmaus Bristol. Through our five-year-planning process we identified a new staffing
structure that will allow our charity to thrive and to grow. The Head of Resources is needed so that the core organisation runs smoothly, and policies, processes and systems allow the team to do their jobs efficiently and effectively. This will be crucial as we develop new streams of work, and help more people out of homelessness or into work.
The Head of Resources therefore, will have a key role to play in making Emmaus Bristol an effective charity.
This is a senior leadership role, but as we are a small charity, all roles are somewhat hands-on. You’ll need to be as confident discussing our reserves policy with trustees, as you would be resolving a cash discrepancy with a retail team member, and just as good at strategy as you are at detail.
You will be joining a friendly and enthusiastic team who are passionate about what they do, and you will be making a huge difference to people’s lives.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
About the role
(For further details regarding the role and specific qualifications required, please consult the Job Description.)
Rainforest Foundation UK (RFUK) strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. This is an exciting opportunity to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice.
As the Monitoring & Rights Manager at RFUK, you will drive forward our strategy to empower frontline communities to monitor and defend their rights and to bring about systemic change in the management and protection of tropical forests. With a proven track record in programme management, you will ensure successful implementation of high-impact projects together with our local partners including the roll out of our innovative ForestLink real-time monitoring system. You'll propose ways to strengthen and expand the programme, coordinate with key stakeholders, and represent this work externally. Reporting to the Head of Programmes, your responsibilities include programme management and development, support to local partners and staff management.
Person specifications
The Monitoring & Rights Manager should hold a Master's Degree in law, anthropology, or international development, with 3 to 5 years of project management experience in charity or international development. Fluency in English and French is required, with a strong grasp of forest governance and human rights issues, particularly in West and Central Africa.
Essential skills include leadership, strategic thinking, negotiation, and financial management, alongside proficiency in Microsoft Office.
Personal attributes include a commitment to defending human rights, cultural sensitivity, excellent communication skills, and the ability to work under pressure. Willingness to travel up to 16 weeks per year, including to remote areas, is necessary.
We encourage all interested candidates to apply, even if they believe they may not fully meet all the requirements. Applicants are encouraged to elaborate on their suitability for the role in their cover letter.
The client requests no contact from agencies or media sales.
The Director of People & Culture is a key member of the Executive Team and plays a pivotal role in shaping our company culture, ensuring the effective recruitment, well-being, performance and development of our dedicated team members and volunteers.
The Director of People & Culture is responsible for building on and strengthening our people and volunteering strategy, policy and working with our line managers to lead on best practices in employee management, organisational culture, diversity and inclusion, reward and recognition and Human Resources related matters.
Please visit our website for a full job pack including detailed job description and application form. A completed application form is required to apply for this role.
The client requests no contact from agencies or media sales.
Maternity Cover
Full time
12-month contract, August 2024 to end July 2025
Location: Malvern/Remote working with travel to the office 1 or 2 days per month
Salary: Up to £55,000
The role:
The Head of Programmes is a wide-ranging and key role within the Smallwood Trust’s leadership structure working closely with the CEO, the Grants Team and the Board.
Important priorities for the Head of Programmes will include:
Working closely with the CEO to implement and operationalise Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes and procedures where appropriate.
Shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework.
Instill a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners.
The role requires an established leader who is adept at demonstrating internal and external leadership and is able to provide robust grant management, ensuring programme quality and assurance to the CEO, the Board and major external funders.
The role will have 7 direct reports. You will be comfortable in the detail and bigger picture and be able to provide support and encouragement to the Grants Team across Smallwood’s grant and programme cycles and to ensure that best practice and learning from our grant programmes is shared externally and adopted internally.
Why work for us?
You will be joining us at an exciting time in our 135-year history. In the past 2-3 years we have received and continue to receive substantial funding to complement the income from our available investments. This role has scope to help Smallwood shift power to the women and communities it serves and to identify programmes that work in tackling gendered poverty.
What we can offer you:
- Generous annual leave entitlement- 25 days plus bank holidays- pro rata
- Flexible working conditions
- Employer contribution to pension scheme of 10%
- Enhanced Maternity/Shared Parental Leave and Pay
- Enhanced Sick Pay
- Promoting diversity and inclusion in the office
- Career growth and development opportunities through our commitment to learning
By working with us you are helping to change women’s lives.
Application instructions and timetable:
We will be holding a Question-and-Answer slot for those of you who would like to talk with us before applying for the role. This will take place on 4 June between 12 noon and 3pm. The CEO and Head of Programmes will be meeting with you.
If you would like to meet with the CEO and Head of Programmes before you apply please email Emma Crump (Head of Programmes) to arrange this. Her contact details can be found when you apply.
If you wish to apply for the position of Interim Head of Programmes, please submit the following by midnight on 24 June 2024:
- CV
- Cover letter (2 page maximum) answering our 3 questions:
(In order to help you answer these questions you can read our Strategic Plan 2022-2024 which is available on our webpage)
- Outline the main steps you would take to shape and deliver an evaluation framework that enables us to more effectively track progress against our longer-term outcomes as identified in our theory of change and gender-lens framework?
- What would you put in place to instil a learning and continuous improvement culture across the organisation, to ensure that a coherent approach is taken with our grants programmes and our funding meets the needs of our Grant Partners?
- Please tell us what you anticipate might be one of the main challenges that arise during the implementation of Smallwood’s refreshed grant-making strategy which is due to be approved by the end of 2024. This will include budgeting and implementing/designing new grant processes andprocedures where appropriate.
Please note applications which are received after the closing date may not be responded to.
Virtual interview date: w/c 1 July 2024. We will make both daytime and evening interview times available.
Please note, should we receive a large number of applications for this vacancy, we reserve the right to close this vacancy prior to the advertised closing date. Applications which are received after the closing date may not be responded to.
You may also have experience in the following: Program Manager, Program Leader, Program Executive, Senior Program Manager, Program Administrator, Program Supervisor, Program Coordinator, Program Operations Manager, Chief Program Officer, Program Development Manager, Director of Program.
REF-214371