People Services Partner/Hr Business Partner Jobs

BEO is an independent national Black civil rights and campaigning charity created to dismantle systemic racism in Britain, drive generational change and deliver better lived experiences for Black people across the country. We are ready for a generational shift and will strive tirelessly to dismantle systemic racism and make the UK a better, fairer country for Black people.

We are looking for someone who is passionate about driving forward anti racist change and who has developed similar frameworks. You will have strong EDI, anti-racist and intersectional experience of successfully influencing change to improve the experience of minority groups in an organisation.

This is a great opportunity for a driven and credible advocate of equality, diversity and inclusion, who has an understanding of equality and diversity legislation, HR policies, issues and good practice as well as what it takes to foster an inclusive culture and to play a key role in a highly respected national charity. The successful candidate will have experience of providing strategic operational advice and guidance on EDI to employers at all levels of their organisation. You may be working as a consultant in the space already or be an in-house specialist.

In return we offer flexible working, a generous employee benefits package, a friendly supportive team and the chance to be part of a charity focussed on dismantling systemic racism experienced by Black people in the UK.

TLC: Talk Listen, Change are looking for a Children and Young People’s Rapid Response worker to deliver a crisis service for children and young people aged 5-18 living in the Wigan area who have been arrested following the use of harmful and physically violent behaviours towards their parents / carers. The service is trauma informed, supporting young people to change their behaviour through work with both them and their families. The service will provide a rapid response for young people at crisis point working intensively with individuals and families for a short period of time, and work closely with youth justice teams and other services in the area.

The role

As a Key Worker, you’ll be a game-changer in the lives of young individuals, shaping their future by identifying their struggles and initiating paths for improvement. You’ll collaborate with various agencies, becoming an essential bridge to the resources they require, and implement effective risk management procedures with the support of senior staff. You’ll also serve as a mentor, delivering a variety of program materials focused on prevention, early intervention, and behaviour modification in both one-on-one and group settings. Additionally, you’ll engage with the parents/carers of these young individuals, ensuring they are part of the solution, and make appropriate referrals for partners/ex-partners and children connected to them. This role is about stepping up and making a difference. Are you ready to take on the challenge?

About you

Are you a natural leader who thrives on guiding young minds? We’re looking for someone who can confidently deliver programmes to children and young people, adept at managing dynamics in both one-on-one and group settings. In group settings you’re able to be a team player with colleagues to model prosocial behaviour to the clients. You’ve proven your ability to earn the trust of young people and aren’t afraid to address challenging and harmful behaviour head-on.

You’ve ideally worked directly with a client group in a therapeutic setting and have experience managing safeguarding issues. You’re comfortable navigating conflict and always bring a positive, solution-focused attitude to the table.

If you’re multilingual or have experience supporting young people with complex needs, we’re especially interested in hearing from you.

We believe in empowering our team members to bring their best to this role. That’s why we offer flexible working hours around core business times. We also provide an annual Professional Development allowance, a generous annual leave package, and even time off for your birthday, Health & Wellbeing Day and EDI-focused Volunteering Day.

So, if you’re ready to make a real impact and shape the future of our young people, we’d love to hear from you.

About us

TLC: Talk, Listen, Change is a relationships charity that has been providing support to individuals, couples, families, and communities in the North of England for over 40 years. The charity focuses on promoting emotional wellbeing through the cultivation of safe, healthy, and happy relationships. Originally serving Greater Manchester, the organisation has expanded its reach to help people all over England. TLC offer a range of services tailored to meet the diverse relationship challenges faced by the community. Our commitment to evolving our services ensures we continue to meet the growing needs of those we serve.

TLC values safe, healthy, and happy relationships both within the workplace and beyond, emphasising a culture that is safe, authentic, and person-centred, reflecting our commitment to valuing staff as much as the people we support. The organisation takes pride in being progressive and inclusive. TLC have made specific commitments to staff well-being and inclusivity, such as the Age-Friendly Employer Pledge, supporting Afro-hairstyles through the Halo Code, and endorsing the White Ribbon campaign to end men’s violence against women. These initiatives support work to build an equitable and respectful work environment.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone. As standard practice we provide interview questions prior to the interview so we can concentrate on getting to know you. If there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

NHS Providers is the membership organisation for the NHS hospital, mental health, community, and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

NHS Providers has all trusts in England in voluntary membership, collectively accounting for £115bn of annual expenditure and employing 1.4 million people.

NHS Providers’ Development programmes team delivered a range of training and development activities for NHS boards and foundation trust governors. The team delivers over 200 events annually. We are looking for an additional Programme Administrator to take responsibility for the efficient event and logistics administration of this work to deliver high quality training and support for our members. This activity is delivered virtually, in-person or hybrid.

This is an exciting opportunity to join a busy, high-performing team working across two of NHS Providers’ successful programmes – GovernWell and the Board Development programme. The individual should enjoy working in a fast paced environment, be a good communicator with the ability to liaise with colleagues and external stakeholders at all levels both internally and externally. They must be able to work flexibly, both independently and as part of a team, along with being insightful and organised with a keen eye for detail.

To apply, please send a CV and cover letter setting out why you are interested in the role and how you meet the person specification to NHS Providers HR team. 

Please also complete the online interactive equal opportunities monitoring form as part of your application. We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

We are looking for an expert who can bring their enthusiasm and knowledge of autistic learners to 
join our team as our Aspirations Manager.

You will be an effective leader, with a teaching qualification (Adult or QTS), who can inspire staff and our learners on their pathways to greater independence. 

This role is a vital member of the Senior Management Team supporting the Chief Executive to make 
strategic decisions as well as contributing to the areas of Human Resources and Health and Safety to 
ensure Red2Green runs effectively.
 
Who we are:
At Red2Green, we have a vision that everyone should be confident in their own ability, be part of a 
community, enjoy their life, have the best possible access to independence, and, if they desire to, 
should be able to work. We offer a range of opportunities to support and promote adults with 
autism and/or learning disabilities in Cambridgeshire to learn new skills, enjoy lots of different 
leisure activities, make new friends, gain confidence, and prepare themselves for employment 
where possible. We also work to raise awareness of the potential of people with disabilities to make 
a positive and valuable contribution to society.

Our Aspirations Service supports autistic clients to:
• gain maximum benefit from meaningful activities 
• integrate with their peer group and encourage social inclusion 
• increase independent living skills 
• reach their targets and outcomes in accordance with their Educational Health Care Plan 
(EHCP) and annual reviews 
• feel supported in the workplace in regard to their autism 

Key duties and responsibilities of the role:
• Leads the Aspirations Service in a way that reflects the overarching strategy of the 
organisation via action plans, effective leadership of staff, sound communications and 
personal example.
• Provides leadership and line management to Aspirations staff, including objective setting, 
performance management and the appraisal process, delegating the process where 
necessary and ensuring all Red2Green procedures for this are followed.

External
• Creates and oversees a personalised service for clients that reflects the wider landscape 
within the county and the sector, with the intention that Red2Green and the Aspirations 
Service is an industry leader for Autism Services.
• Oversees all Education Provision for those at Red2Green with an Education, Health and Care 
Plan (EHCP).
• Organises, attends and takes a lead at EHCP reviews, writes EHCP offers and provides 
professional reports when needed.
• Works as Deputy Designated Safeguard Lead (DDSL) alongside the Options Manager, and 
Chief Executive.
• Builds professional relationships with other agencies, provisions and professionals.
• Builds good relationships with learners’ families/carers to make sure that they are involved
(as appropriate) in developing learners’ skills and abilities.
 

Person specification:

You will have:
• Experience with autistic individuals and a good understanding of the complexities that come 
from having more than one diagnosis
• Experience of working with people with learning disabilities 
• Experience of leading staff
• Knowledge and Understanding of Education Health Care Plans 
• Understanding of safeguarding duty 
• Qualification for teaching (adults or QTS)

Benefits:
• Red2Green is located in a beautiful rural environment, with free and ample parking
• We contribute 4% employer pension contributions
• Paid 20-minute break
• As a member of our support staff, you are provided with Red2Green T-shirts and hoodies
• Training is provided and undertaken during working hours
• We make staff wellbeing a priority, with 3 Mental Health First Aiders, and regular 
supervision sessions with managers
It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the 
successful candidate

The For Baby’s Sake Trust is seeking a Director of Finance and Business Development to join their leadership team during a crucial period of growth. As the Director of Finance and Business Development, you will be responsible for leading change and developing strategies for growth and sustainability. The role involves creating new business opportunities and ensuring strong financial oversight.

If you share our passion for breaking cycles of domestic abuse and giving babies the best start in life, have a finance qualification, experience in strategic leadership in the charity or public sector, and enjoy finding creative solutions and driving positive change, this could be the right role for you.

The position offers a chance to work with a dedicated team in an award-winning charity that makes a significant, positive impact on families affected by domestic abuse. The Director of Finance and Business Development will be part of the Leadership Team, working together with the CEO and Director of Operations.

This full-time role, reporting to the CEO, comes with a permanent position and a salary of £75,000. It also offers the flexibility of working from home with occasional travel.

Closing date: 11.59pm on Sunday, 16th June 2024.

Interviews, which will be held in a central London location, are scheduled for the 3rd and 4th of July.

After we receive your application, we'll send you the link to the equal opportunities monitoring form—this is confidential and voluntary and won't affect the selection process. 

For more information about The For Baby’s Sake Trust, visit our website. 

About us

We are an award-wining and fast-growing local charity with an established reputation for making a real difference in the lives of people who have a learning disability and/or autism. Rooted in our local community we provide services and opportunities for our neurodiverse clients, including a wide range of creative workshops, learning and skills development courses and community projects through to employment support, work experience and job progression. We are proud to have won a Yorkshire and Humberside Social Enterprise Award with the judges comenting that we are "...a small but mighty organisation with so much passion and enthusiasm to make a real difference for their community”.

Our aim is to enable and empower our clients to develop their confidence, skills, independence, talents, health and inclusion –assisting them to lead the best quality, most fulfilled lives they can. Our services are in demand so we are now looking for an Assistant Manager who can help ensure we have the highest standards of service management, quality and delivery as we grow. 

The role

This is an exciting opportunity to join the Outside the Box management team in a role that will combine planning, development, operational management and resource, staff and volunteer management. Working closely with our tutors, support workers, job coaches, volunteers and clients, the role is a varied one that spans recruitment, client support, quality assurance, content/curriculum development, team management, monitoring and evaluation,  marketing and much more. As a relatively small charity with dynamic and person-centred services, the role requires balancing practical tasks with management and forward planning. Whilst every day may be different, helping to oversee and support the high performance and continuous improvement of our client services is at the core of the role.

About you

You may have a background in post-16 education, training or employment support or experience in delivering and developing 'day' services for adults with a learning disability. You will certainly have a passion for our work, strong people management skills and a proven commitment to best quality and continuous improvement. The ability to adapt and embrace a changing, innovative environment and to model and support person-centred, impactful support for our client community are key. 

Charity People have partnered with a £4million turnover NFP organisation called Advice UK, to help recruit their new Membership and Services Administrator.

This role is mostly home based, with a requirement to travel to their London office 6 times per year.

The role offers a salary between £24,791 - £26,046 per annum + Regional Weighting.

This is an exciting time to join this growing organisation, reporting into the Membership Manager.

If you have Salesforce CRM experience and previous experience working with members, customers, or clients this could be the ideal role for you.

This is a busy role, so best suited to someone with excellent organisation skills.

Key duties include:

• First point of contact for members and customers
• Receive and respond to a wide range of enquiries via e-mail, phone and online.
• Action enquiries to colleagues and partners, ensuring they are actioned appropriately.
• Maintain accurate records via Salesforce.
• Supporting Member organisations to renew their membership and access member benefits.
• Support the Membership Manager and Membership Officer to recruit new members including the creation and management of leads on Salesforce.
• Support colleagues to map and improve administrative processes.
• Contribute to learning about how AdviceUK can improve the support they provide to members and customers, participating in regular meetings and project work.

Candidates applying for this role must have the following:

• Extensive experience using Salesforce CRM.
• Previous administrative experience.
• Experience delivering a service in a customer-facing environment, ideally within membership.
• Experience and/or an understanding of voluntary organisations, charities, community groups or social enterprises.
• Self-motivated, with an ability to use own initiative.
• Confidence to suggest improvements regarding process or service.

This role will be closing on 14th June, 2024

First round interviews online w/c 1^st July 2024

Next steps:

If shortlisted, you will then be required to answer three questions which will give you the opportunity to demonstrate your experience, skills and personality.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job title: Organisation Development Design Partner

Hours: Full time

Working pattern: Hybrid (2 days per week office based)

Location: London, Closest tube Borough

Contract type: 12-month FTC

Salary: £52,188 to £57,492 per annum, inclusive of (£4,452) London Supplement

Do you have experience of organisational design? Can you look at current operational HR models and identify changes? Are you analytical with the ability to produce detailed reports?

This long-standing establishment are seeking an experienced organisational Development Design partner to support a large scale program to provide people and organisational overview and technical expertise for a period of 12 months.

As the Organisational Development Design Partner your responsibilities will include.

• Manage and coordinate staffing workstream including organisational design review and analysis across several business areas to provide operating model options for the future. Evaluating staff data to propose future operating model options.
• Lead on individual data analysis of numerous job roles to ensure the right conclusions and recommendations have been made.
• Provide expert advice, coaching and guidance in organisational design and redesign best practice approaches to the programme steering group and board.
• Work with finance to cost current operating model and new proposed operating models.
• Use data to identify the root cause of people and business issues in relation to ways of working, people, processes and systems.
• Engage with internal lead subject matter experts to provide appropriate support in areas such as resourcing, Employee Relations, Pay and Reward, HR Systems, Learning & Development and Diversity & Inclusion teams.

The skills you will bring to the role of Organisational Development Design partner will include:

• Proven track record and experience of delivering organisational design solutions in complex organisations.
• Demonstrable experience of effective data analysis to support organisational design.
• Demonstrable experience of building successful relationships with a wide group of stakeholders.
• Experience of working with consultancy partners to support organisational reviews and analysis.

If you are interested in applying for the position Organisational Development Design partner through TPP Recruitment, then please send your CV to

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Battersea’s Income Generation department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work to make sure Battersea can be here for every cat and dog now and in the future. Our supporters are at the very heart of our fundraising and our Supporter Services Team ensures that all our fundraising is undertaken with care, attention, is compliant and data driven to enable our teams to fundraise effectively. They support our donors and customers that give generously to Battersea ensuring that they are recognised and celebrated through excellence in customer care. 

We are looking for an individual to join us as a Supporter Services Administrator to deliver excellent supporter care to existing, potential and previous supporters of Battersea, to develop relationships and fundraise Battersea.

The ideal candidate would be someone who has experience of working in a customer services environment with strong administration skills, with empathy and the ability to communicate clearly with different groups of people.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 9th June 2024
Interview date(s): w/c 17th June - w/c 24th June 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Nottingham Mencap prides itself in offering sector leading services, that fulfil a local need and offer opportunities for the people we support to learn, grow, socialise and have fun.

We are excited to be recruiting for a newly created role of Service Manager for Children and Young Adults to significantly grow the provision we have for 5 - 25 year olds.

We offer a range of services for children as young as 5, up to and through transitioning into adult services. You will be working alongside the Adult services and Development Manager to ensure joined up working.

Along with the daily management of staff, you will have a strategic overview of the services and have the ability to work with those involved to make changes to meet local need, which will include the development of new services.

A key element of this role is to work closely with parents, carers, and educational settings, so good communication skills are a must. If you have experience working in an SEN setting, have understanding of Ofsted/ CQC and management/ development skills please do get in touch.

Main purpose of job:

• Responsible for the efficient and safe provision of individual and group support for children and young people.
• Development of significant new provision to meet current and future need. This will include the provision of ‘alternative education’, after school/evening activities and increased capacity of weekend services.
• Collaboration with the Adult Service (Development) Manager to enable seamless transition across services.
• Development of strong links with potential referrers/commissioners and partners. To ensure Nottingham Mencap becomes a relevant provider of choice of a wide range of children’s services across the county.

Location: Nottingham may be required to work across more than one site.

 Main tasks of job:

1. Operational management of current and future group activities for children and young people. Ensure they are appropriately staffed, meet needs and of a high standard within a safe and healthy environment.

2. Support to, and supervision of, the Short Breaks Co-ordinators to deliver well-managed and expanding services.

3. Development of new services/groups, changes to current activities, and the stopping of those no longer viable. These will include the provision of ‘alternative education’, after school/evening activities and increase in capacity of weekend services.

4. Financial/budget management of new and existing services including identifying and securing new sources of income.

5. Ensure demonstrable quality outcomes are developed for those who attend.

6. Joint responsibility (with the Adult Services Manager) to ensure our services are integrated and seamless and champion the needs of young people transitioning into adulthood.

7. Create a positive and motivational environment which allows the staff team, and the young people we support, to thrive.

8. Focus on each individual’s potential and making a positive difference to young people’s lives, ensuring they progress towards achieving their aspirations.

9. Embrace a culture of change and improvement. Instigate measures to improve access and quality. Maintain a focus on increasing the number and diversity of people who attend our services.

10. Develop and maintain quality/performance matrixes to satisfy internal and external scrutiny. Ensure adherence to standards required by the CQC and Ofsted.

11. Ensure all staff are offered appropriate training and that staff are trained to carry out their respective roles.

12. Recruitment, employment, supervision, and appraisals of staff team. Proactive management of annual leave, sickness, absence, and other personnel related issues.

13. Work alongside Finance and the Admin team to ensure systems accurately track financial and activity data. Ensure services are delivered within budget and relevant documentation is completed for the production of reports for internal and external inspection.

14. Ensure group environments are sensitive to individual needs and relevant assessments (including risk) have been undertaken and communicated to all relevant workers.

15. Ensure effective communication with others, including referrers, social workers, keyworkers, and carers. Establish effective feedback mechanisms with children, young people, and their families. Ensure the development of positive relationships with parents/carers is enshrined within our values and processes.

16. Proactively liaise with current and potential future commissioners/funders. Ensure availability of high quality and personally tailored services to address the personalisation agenda and attract those seeking a range of support options via personal budgets.

17. Robust implementation of policies and procedures adopted by Nottingham Mencap

18. Participation in relevant activities and meetings across the organisation. Act as a fully participative member of the senior management team.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. This draft job description will be reviewed and amended, as appropriate, with a full review at six months following successful recruitment to the post.

SPANA - The Society for the Protection of Animals Abroad is the global charity for working animals in low-income countries. Since 1923, we have supported the welfare of working animals, including donkeys, horses, camels and elephants, in communities that depend on working animals for water, transport, agriculture and their very survival. Today, we support working animals across 26 countries, through a series of global projects and partnerships.

The People & EDI Manager will be a key member of the Global Operations Team, responsible for effective and efficient Global HR delivery at both a strategic and an operational level across the organisation.  This position plays a critical role in Equality, Diversity and Inclusion.  The role will help foster a culture of inclusiveness and belonging and provide ED&I guidance and support to Directors and teams, resourcing talent management professionals and updating the Head of Global Operations on current issues and standards.

The postholder will work closely with the Head of Global Operations to develop and implement a global workforce Strategy. The role will support the implementation of organisational initiatives, including L&D, our wellbeing offer and lead on team communication related to HR matters with the wider organisation. This role will, together with the Head of Global Operations, oversee the development of the Global Resources Co-Ordinator.

While we classify this role as hybrid, it's worth noting that the vast majority of your work can be done from the comfort of your own home. Occasional in-person visits to our London office (located in Borough High Street), and all-staff gatherings will be necessary. Our full time hours are 34.5 hours per week and we offer core working hours between 10am and 4pm.

Key responsibilities 

• Ensure timely and accurate advice and guidance is given to line managers and employees on HR employee relations issues, absence management, employment legislation, policies and procedures, referring requests for advice on complex employment matters to legal advisors.
• Provide in-depth support and legislative expertise and guidance with staff matters, including disputes, performance, disciplinary, and/or grievance matters.
• Provide support for the performance management system ensuring that it is completed on time each year and outputs are used to inform the talent and career development procedures.
• Explore opportunities to increase the Society's Apprenticeship programme and make use of the Apprenticeship Levy.
• Timely recruitment, globally to provide recruitment and interview guidance, and training to interviewers.
• Define and develop specific inclusion and diversity priorities and targets.
• Collaborating with senior leaders and directors to plan and facilitate activities that support the organisation’s commitment to inclusiveness.
• Utilise data and insights to create board and business reports that track progress towards measurable outcomes.
• Partner with relevant teams globally to maintain consistent messaging and branding for equality, diversity and inclusion initiatives both internally and externally.
• Oversee the UK monthly payroll preparation.
• Produce the monthly HR reports for SMT and Committee meetings.
• Lead on the organisation learning and development program drawing on the outcomes of the performance management process and with input from senior leadership team to identify priority capacity development needs.
• Work with SLT to develop career paths that help grow internal talent pool.
• Review and update HR policies, contracts and procedures to ensure they support gender equality, diversity and inclusion.

About you 

• CIPD Qualified with experience in a senior HR role 
• Strong knowledge of equality, diversity and inclusion best practices and regulations
• Experience of working for an INGO or similar global non-profit entity
• Solid understanding of employment legislation
• Experience working effectively with a diverse range of stakeholders at all levels.
• Experience of delivering on HR change and transformation projects would be beneficial
• Proactive and consultative approach with the ability to work in fast pace environment
• Hands-on experience with Human Resources Management Software (including payroll and absent management systems)
• Knowledge of data analysis and reporting

Benefits

• 26 days annual leave, plus bank holidays. Further leave will accrue after two years of service up to a maximum of 30 days
• Company pension scheme (SPANA will contribute 10% of salary, if you contribute 5% of salary)
• Hybrid working with London Head Office (Borough High Street) attendance approx. 1 day a month (travel expenses not included)
• Health Cash Plan with Medicash which includes access to virtual GP appointments and a members discount portal
• Group Life Insurance scheme, which provides coverage at 3x your annual salary
• Group Income Protection scheme, designed to provide income if illness or injury prevents you from working for a period of time
• Enhanced Employee Assistance Programme including face-to-face counselling
• Paid Volunteer Day

The full job description can be found on our website. 

Due to a high volume of applications, we are unable to contact each applicant individually regarding the status of their application. If you are selected for an interview, we will reach out to you directly. 

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.

The Battersea Infrastructure Services Team is looking for someone to join them as a Infrastructure Services Administrator, to provide effective, efficient and customer-focused administrative support for the team.

Within this role, you will be pivotal in keeping Battersea's centres running, as the first point of contact for customers, covering the helpdesk and office duties, administering the stock system, ordering supplies and managing POs, and carrying out general health and safety administrative tasks.

We are looking for someone who has experience of working collaboratively with colleagues from different teams, has strong organisational skills and experience of delivering high quality administrative work and customer service.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 12th June 2024
Interview date(s): TBC

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Purpose of Role: 

Working closely with the Management team, the Business Support Admin is a key role within Edinburgh Food Project.  As a small charitable organisation we need an experienced individual to develop and maintain robust administrative and office systems, to ensure the smooth operation of the organisation. 

Responsibilities and Duties 

General Administration 

• Ensure an effective and friendly reception service, including for in person visitors, email and telephone enquiries. 

• Ensure the smooth running of the office so that all services are operating optimally (IT, broadband, telephone, other utilities) and that supplies like stationery are kept replenished. 

• Providing management team support – for example, managing diaries, booking travel, booking key event and minute staff meetings

• Provide sickness and annual leave cover for our Money Advice Service Support Officers 

• Ensure parcels and mail received, are handled in an efficient and timely manner. 

• Ensure the office is kept tidy, organised and welcoming 

Financial Administration 

Provide support to the Finance Lead: 

• Complete general finance admin tasks in an effective and timely manner including, downloading, collating, and filing electronic and paper invoices and bank statements 

• Ensure regular reconciliations of petty cash and donations ensuring cash is counted in an accurate and timely way 

• Set up bank payments for authorisation ensuring accuracy 

HR Administration 

Provide support to the management team: 

• Lead the administrative induction/leaver process for all staff including liaising with IT provider, pension provider, staff benefit providers, and line managers 

• Support the recruitment process for new staff including advertisement of jobs, collating applicant details, issuing interview invitations, and compiling recruitment packs. 

• Ensuring staff training is up to date including booking courses, updating records, and filing certificates

• Support the recruitment of volunteers including checking references, sending welcome emails, and allocating training 

• Ensuring policies and procedures are issues promptly and updated on various systems 

• Ensuring staff timesheets, annual leave, and sick days are processed in accordance with EFP’s policies and procedures 

About Rockinghorse Children’s Charity

Rockinghorse Children’s Charity supports children across Sussex. We support babies, children, young people and their families at the Royal Alexandra Children’s Hospital and the Trevor Mann Baby Unit in Brighton and all of the specialist children’s wards and baby units throughout Sussex. 

We deliver and fund projects that enable doctors, nurses and other health professionals to do more. All of projects are led by the needs of children and young people and their families.  This includes lifesaving medical equipment, support for parents and families, toys for children spending time in hospitals across Sussex, the environments and spaces that help children feel more at home when they are in hospital and additional staff to make sure children get the best possible care when they are unwell. 

Originally set up in 1967 by Dr Trevor Mann, we have been supporting children for more than 55 years. In that time, we have supported nearly a million children and their families. As the official fundraising arm of the Royal Alexandra Children’s Hospital, including the Trevor Mann Baby Unit, we work with the NHS, charity partners and the Sussex community to ensure children can be children no matter how unwell they are. 

We do not receive any government, statutory or local authority funding and so we rely on the generous support of individuals, community groups, companies and trusts: people like you, who care about children and want Sussex to be a safe place for children to grow up. 

About the role

In 2022 we launched our three-year strategic plan, which prioritised our activities to enable us to support more babies, children and teenagers. As we enter the final year of this strategy the charity continues to expand and develop its projects and services for sick and disabled children all over Sussex: 

We are thrilled to embark on an exciting new project, the Rockinghorse Wellbeing Service, designed to proactively enhance the mental health and well-being of hundreds of children, young people, and families living in Sussex. This innovative service will be situated at the Royal Alexandra Children's Hospital in Brighton.

The Wellbeing Service Manager will be responsible for delivering certain activities based on their skills and experience, collaborating with third-party providers and volunteers for others. This may involve bedside activities to improve the experience of in-patients, as well as group activities within the hospital or out in the community.

Each activity will undergo careful planning and evaluation, incorporating the voices and perspectives of young people. This approach ensures that we provide the most impactful activities to meet their needs.

Our primary goal is to support children and young people managing various illnesses, conditions, and disabilities through activities that alleviate stress and foster connections with others undergoing similar experiences.

We are currently seeking a dedicated and passionate Wellbeing Service Manager to join our team and take the lead on this new service. The ideal candidate will play a pivotal role in elevating the overall wellbeing of our young patients. The position involves coordinating and implementing a diverse range of wellbeing activities and programs focused on fostering a positive and supportive environment within the hospital.

This role is part of the Projects & Operations team, one of three teams within the charity, alongside the Supporter Engagement team and the Communications team.

Duties of the role 

Develop and Implement the Wellbeing Service

· The Wellbeing Service Manager will form part of a steering committee of senior and experienced NHS staff who are helping to develop and shape the service.

· Design and execute engaging wellbeing programs tailored to the unique needs of children, their families, and hospital staff.

· Collaborate closely with healthcare professionals to integrate wellbeing activities into the overall care plan for paediatric patients.

· Demonstrate proficiency in leading consultations, developing comprehensive plans, and monitoring progress against established goals.

· Work collaboratively with Rockinghorse and the hospital's volunteering service to facilitate meaningful engagements for children and young people, as well as provide appropriate signposting to other services when needed.

Coordinate Events and Activities

· Organise and oversee events, workshops, and recreational activities that promote mental, emotional, and physical wellness.

· Ensure activities are inclusive, age-appropriate and delivered in a way that is trauma informed and enhances wellbeing.

· Develop and manage a database of wellbeing activities to support service delivery and to scrutinise the wellbeing value of each activity as part of our impact and evaluation of activities.

· Ensure compliance with appropriate policies and procedures in line with legislative and regulatory requirements, adhering to best practices in all activities, and working within established frameworks related to safeguarding, confidentiality, and professional practice.

Community Engagement

· Foster partnerships with local organisations, volunteers, and community resources to expand the reach and impact of wellbeing initiatives.

· Develop and maintain relationships with external partners to enhance the support network available to children and their families.

Individual Sessions

· Provide support to children, young people, and families managing various illnesses, conditions, and disabilities, utilising activities that alleviate stress and encourage connections with peers.

· Collaborate with healthcare teams to identify and address specific wellbeing needs of individual patients.

· Take the lead on child protection measures.

Training and Education

· Support the continued professional development of your team and lead them in a solution focussed way to identify and shape areas of improvement for the project.

· Conduct training sessions for hospital staff on incorporating wellbeing principles into their roles and interactions with patients.

· Create educational materials and resources to promote wellbeing awareness and practices.

Monitoring and Evaluation

· Support the development of a Theory of Change and an evaluation model/framework for the wellbeing programme.

· Establish metrics (outputs, outcomes and impact) to assess the effectiveness of wellbeing programs and activities (against the TOC and evaluation framework).

· Gather qualitative and qualitative feedback from patients, families, and staff to continuously improve and tailor future initiatives.

Documentation and Reporting

· Maintain accurate records of wellbeing activities, participation, and outcomes.

· Prepare regular reports highlighting the impact and success of wellbeing programs.

· You will assist Rockinghorse colleagues in providing information for marketing purposes, informing funding applications, providing support for funder visits to the service and any other duties appropriate to the role and in line with the needs of the charity.

Person specification 

Essential experience, skills and knowledge for the role: 

1. Qualified in a relevant area (eg youth work, social work, nursing, counselling, mental health) or with equivalent professional experience.

2. Experience of working with children and young people and delivering group sessions and activities for young people, using non-clinical interventions to support positive outcomes.

3. Demonstrable understanding of project management and experience managing multiple, complex projects, including budget development and day to day management, project planning and delivery, and project evaluation (setting, monitoring and managing targets, objectives, KPIs and activity plans).

4. Able to work collaboratively and build productive relationships with colleagues, stakeholders, and third-party agencies.

5. Experience in maintaining accurate records, collect data to evidence impact and prepare reports evaluating and monitoring projects.

6. Able to prioritise own workload effectively, excellent time management skills with strong prioritisation and organisation skills alongside the confidence to work autonomously and ability to enable others to meet challenging deadlines.

7. Brilliant communication and interpersonal abilities – able to engage and support a range of stakeholders.

8. Empathy, compassion, and understanding of the unique challenges faced by children and families in a hospital environment.

9. Ability to handle confidential and sensitive information.

10. An understanding of compliance, legal, safeguarding, child protection and safe working practices.

11. Commitment to Rockinghorse’s mission, vision, and values.

Desirable experience, skills and knowledge: 

1. Proven experience in coordinating and implementing wellbeing programs, especially in a healthcare or child-centric setting.

2. Skills or experiences delivering wellbeing sessions.

3. Experience of working with volunteers and/or setting up volunteer programmes.

4. Previous work experience with the NHS, a non-profit, or charitable organisation.

5. Knowledge of the available services and organisations which children and young people and families could be signposted to for support.

Work skills you’ll need on the job: 

1. Excellent people skills, especially with young people, adaptable and flexible in manner and approach.

2. Brilliant project management skills.

3. Brilliant stakeholder management skills. 

4. Excellent planning, problem solving and organisational skills.

5. Excellent written and verbal communication.

6. A creative mindset. 

7. Ability to work on own initiative and as an active team member.

8. Ability to work under pressure and in a fast-paced environment.

9. Ability to take calculated risks and learn from mistakes.

Benefits of working for Rockinghorse Children’s Charity: 

· 25 days annual leave (prorated for part-time) plus bank holidays. 

· An additional day of annual leave on your birthday. 

· Christmas closure days (prorated for part-time) – up to three additional days of annual leave.

· Cycle to work scheme. 

· Competitive pension scheme. 

· Employee and dependants’ health cash plan including access to an online GP and counselling. 

· Family leave including maternity, adoption, shared parental and paternity leave. 

· Ongoing opportunities for learning and professional development for staff. 

· Quarterly reward and recognition days for all staff. 

· Opportunity for flexible, hybrid and part-time working. 

· Subsidised car parking in Brighton. 

· Access to Enterprise Car Club. 

Rockinghorse is committed to building an inclusive workplace, with equity for all, whilst embracing and championing inclusion and diversity. We welcome applications from all. 

Application Process 

To apply, please send your CV and covering letter outlining how you fulfil the eight essential elements of the person specification.

Your covering letter must address your experience, skills and knowledge against the eleven essential elements of the person spec. Applications without a comprehensive covering letter addressing the essentials, will not be considered. If you also have any of the four desirable criteria, please outline these too. 

If you need any support with the process or application, please get in touch. We can also talk to through the role and answer any questions you may have informally.

All applicants will be shortlisted (to go to interview) based on their ability to demonstrate they have, or can gain, most of the essential criteria for the role – as demonstrated in the covering letter.

Estimated Timeframes: 

· Application Deadline 13th June. 

· Shortlisting w/c 17th June.

· Interviews will be 1st July in central Brighton.

Interviews will be with members of the Wellbeing Service Project Steering Group and will consist of a series of set questions (the same for each candidate) about your skills, experience and knowledge relating to the post (Essential, Work and Desirable skills).

The interview will also be an opportunity to ask any questions you may have about the role, the charity and the process of recruitment.

The role will be available from August onwards (depending on post holder’s availability).