Personal Assistant/Team Support Jobs

About the organisation
For nearly 50 years, nia has provided high quality, women-led services across North and East London. nia has three main aims: to provide services for women, children and young people who have experienced male violence, working to end men’s violence against women and girls, and to inform and influence policy and public awareness.
nia’s values, and our commitment to upholding them, set us apart. We put women first – always and without hesitation: we believe women, we are run by women, for women. We leave no woman behind: we challenge inequality and discrimination and believe that uniting women of all backgrounds is essential to ending the sex-based oppression of women.

About the post
The post is currently funded until 31st March 2026 with a possibility of further extension. You will be one of two Team Leaders supporting the Service Manager to implement a trauma informed approach to delivering refuge services. 

About you
We’re looking for a highly organised and self-motivated woman who is passionate about ending violence against women, girls and children. You’ll have a ‘can-do’ approach and demonstrable commitment to nia’s approach to prioritising women, upholding and promoting feminist, trauma-informed and anti-racist practice.

CV’s will not be accepted.

Closing date: 10am 22nd November 2024
Interview date: 5th December 2024

The post is subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

The London Diocesan Fund (LDF) is seeking a Buildings Support Administrator   to play a key role within the Parish Area Support team, based from St James' Clapton. 

Job Summary 

We are seeking a dedicated and detail-oriented Building Support Administrator to oversee the development and optimization of buildings within the Hackney cluster of a strategic funded programme. This cluster of churches in the Catholic tradition are working collaborative on a new mission project in the North-East Hackney area.

The successful candidate will be responsible for ensuring that all buildings are maintained to the highest standards and provide ongoing support to the local clergy.

You will be supporting churches in the Hackney area, working one day per week at St James Clapton with the remaining hours supporting other local churches.

Job responsibilities 

Administrative 

• Oversee maintenance of all equipment and buildings, ensuring compliance with relevant regulation e.g. photocopiers, boiler servicing, gas and electrical safety.

• Maintain building related records & liaise with Building Development Consultants.

• Administer Church bookings – including managing the bookings diary, dealing with enquiries, taking and confirming bookings on a selective basis depending on the suitability of the event/group. Invoice all bookings and record payments.

• Act as main contact point with tenants of church properties. Ensure we meet our landlord obligations, rent and utilities payments are collected on time, contracts are kept up to date and renewed as necessary 

• Maintain a close relationship with all users of our buildings and resolve any problems they may have 

Reception and Hospitality 

• Provide a friendly and professional welcome to visitors to the church and office. 

Other 

• Undertake any other duties commensurate with the role. 

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Educated to A-Level or equivalent standard. 

• Experience of providing administrative support in a busy working environment. 

• Administratively efficient. 

• Good time management skills, including ability to set priorities. 

• IT proficiency (MS Office). 

• Empathetic to the mission and values of the Church of England 

• Right to work in the UK 

• The person will not require a basic DBS check 

Desirable 

• Administration related qualification. 

• Some understanding of Church of England structures and ministerial training/development. 

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package 

• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays 

• 15% employer pension contribution and salary sacrifice available 

• Death in service benefit x3 of basic gross salary 

• Enhanced maternity leave of six months full pay, after 12 months’ of employment 

• Season ticket loans of public transport 

• Access to Benenden Health Insurance 

• EAP counselling through Health Assured

• Up to £100 for eye test and contribution to spectacles

• Two additional paid days for community volunteering 

Interviews will be held on the morning of 2nd December 2024 and the afternoon of 5th December 2024. 

Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?

We want you to put that passion to great use supporting people with mental health issues to find paid employment as part of their recovery and improving their lives.

So why not apply for the role of Employment Manager at Waythrough today?

As Employment Manager, of an IPS team in Bristol you will be responsible for the day-to-day management of service contracts and helping the staff team to plan and problem solve employment issues with service users working within an IPS fidelity framework. We’ll also rely on you to support the Service Lead to liaise with Commissioners and with the treatment teams as well as actively networking with local employers, Job Centre Plus and Voluntary Organisations to help find paid work job opportunities.

You must be able to effectively manage a team of typically 5 Employment Specialists who provide person-centred support to individuals to help them find and sustain appropriate employment. You’ll need to be assertive and adaptable, with a positive attitude about employment for all and excellent networking and interpersonal skills. An effective time manager who knows how to use IT effectively to support you and your team’s caseload management and reporting, your own transport, and the ability to travel weekly around Bristol area are also essential. Training in the IPS framework will be provided, but prior knowledge of this approach would be an advantage.

This is a permanent full‐time post at 37.5 hours a week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

To apply, please send a CV and covering letter explaining why you feel you are right for the role.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Location: Either in one of our global offices (Bristol or London - UK, Kenya, Madagascar, Belize, Indonesia, Timor-Leste, Senegal), or home-based within countries where Blue Ventures has administrative capacity (Tanzania)

Closing date for applications: 31st October 2024

Contract status: Global post, full-time

Start date: As soon as possible

Contract duration: 1-year fixed-term contract

Remuneration: circa £23,700 gross per annum (UK); circa Ksh780,000 gross per annum (Kenya); circa MGA 9,600,000 net per annum (Madagascar); circa BZD 20,400 gross per annum (Belize); circa IDR 77,293,000 gross per annum (Indonesia); circa USD 4,060 gross per annum (Timor-Leste); circa XOF 3,240,000 gross per annum (Senegal); circa TZS 11,176,000 gross per annum (Tanzania).

Salary Band: E2 

We rebuild tropical fisheries with coastal communities

Blue Ventures is a marine conservation organization that puts people first. We support coastal fishers in remote and rural communities to rebuild fisheries, restore ocean life and build lasting pathways to prosperity. Our work began two decades ago in Madagascar’s remote coastal communities and is growing globally.

Across a dozen countries, we’re partnering with traditional fishers and community organizations to design, scale, strengthen and sustain fisheries management and conservation at the community level. We bring partners together in networks to advocate for reform, and share tools and best practices to support fishing communities across the globe. 

Summary job description

We are currently recruiting an administrative assistant to support our Donor Stewardship team to ensure effective grant management and fundraising delivery. This is an exciting opportunity to join an ambitious and growing team in a support function. Reporting to the Global Project Development Manager, this is a full-time role on a one-year fixed-term contract. The role will require working closely with overseas colleagues.

The successful candidate will be a motivated, proactive, and highly organised individual with excellent knowledge of administrative systems. You will demonstrate a proven track record through employment and/or volunteer experience of prioritisation, multi-tasking, flexibility, adaptability, and exceptional oral and written communication skills. You will thrive in dynamic, fast-paced, and ambitious environments and ideally have a proven track record in communicating effectively and professionally and managing competing priorities to meet deadlines reliably.

We are looking for an individual who is open to new ideas, embraces innovation, and can demonstrate experience building effective working relationships. Applications will be assessed based on candidates’ alignment with BV’s core values and mission to support human rights-based approaches to marine conservation and fisheries management.

Please see the attached job description for full details.

The HR & Administration Assistant will support the HR team in providing an efficient and streamlined service to WHAG for all HR-related administrative tasks. This role has a wide remit which includes the efficient and effective smooth running of WHAG’s HR functions enabling WHAG services to be delivered and being an effective team member, You will act as an integral part of the HR Team offering support to the wider organisation.

WHAG is a leading charity delivering quality support services to vulnerable homeless women, young parents and women men and their families who are affected by domestic abuse, across the of North West England. Improving the safety and life opportunities of the people who use our services and supporting them in their recovery.

We support the people we work with to overcome the experiences they have had. We empower them to build up the skills and resources they need to take control of their own lives, access a tenancy of their own and maintain a quality of life in the long term. We give them the information they need to make positive choices about their futures.

As well as delivering courses to our staff WHAG delivers Healthy relationship training to employers and schools to assist in the education and prevention of Domestic abuse.

Our Vision - To support and empower vulnerable women and those affected by domestic abuse. 

Our Mission - End Domestic Abuse, Homelessness, and relationship breakdown.

Our Values - Empowerment, Choice, Change, Strength

Guiding Principles - Our guiding principles help define how we will act at all times through the development and delivery of WHAG in the future.

This is an opportunity to join Refuge as a Team and Rota Administrator for the National Domestic Abuse Helpline. The National Domestic Abuse Helpline is Refuge’s largest service. We have a busy team of Helpline Advisers working around the clock to support our callers, 24-hours a day, 7 days a week, and a fantastic pool of volunteers. We are looking for a highly organised, experienced Administrator who is passionate about ending domestic abuse and has great knowledge of GDPR legislation, to help us improve our systems and manage some of the day-to-day processes that make our work possible, including our complex rotas. This is a new role, and the post-holder will have the opportunity to shape how we do things, as well as playing a critical part in our life-saving work.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Contract: Permanent, full-time or part-time options available, 35 hours over 5 days
Location: Hybrid – Burford, Oxfordshire, OX18 4PF, with the flexibility to work from home. 
Closing Date: Sunday 10 November 2024 
 
We’re recruiting Business Support Manager to join our vibrant, high performing team. This key role will provide essential support to our Chief Information Officer and the Information Services Team, ensuring everything runs smoothly and efficiently. If you thrive in a supportive environment and love making a difference, we’d be delighted to hear from you!

More about the role

As our Business Support Manager, you’ll assist our Chief Information Officer in focusing on strategic priorities while ensuring seamless operations within the Information Services Team. You’ll have the autonomy to make decisions and prioritise tasks, all while being a valued member of our collaborative team.
 
This role is hybrid, allowing for 40% of your time in the office and 60% remote. This balanced approach fosters both collaboration and individual productivity. We’re dedicated to creating a work environment that adapts to your needs, helping you thrive both professionally and personally. We welcome applications from those seeking full-time or part-time options
 
Key Responsibilities

• Provide comprehensive support to the Chief Information Officer, enabling them to concentrate on key initiatives and priorities. 
• Work closely with the Information Services Team to ensure consistent compliance, process adherence and communication across the directorate. 
• Attend senior leadership meetings as the voice of the Information Services Team, taking minutes and following up on action points. 
• Oversee central budget items, including engagement with third party providers, ensuring that spending is accurately recorded and reconciled with monthly management accounts. 
• Oversee the Information Services sections of our intranet. 
• Collaborate with senior team members to create important documents, including presentations and meeting papers. 
• Represent the Information Services Team on various projects, sharing insights and feedback. 
• Ensure adherence to risk management and Blue Cross policies, helping to improve efficiency within the team. 
• Assist the Trustee Chair of a specific committee by organising meetings, preparing agendas, and taking notes during discussions. 

About You
 
We’re looking for a proactive and personable support professional who’s committed to delivering high-quality work. You’ll excel at building strong relationships with colleagues and stakeholders, working collaboratively to achieve our shared goals. Your attention to detail will shine through in everything you do, especially regarding budgets and written materials.
 
In this role, it’s essential to stay calm and composed, even when things get a bit hectic!
 
Essential Qualifications, Skills, and Experience

• Proven experience in supporting committees and senior meetings, including planning agendas and tracking actions.
• Experience working at a senior level with strong writing and proofreading skills to create clear and concise documents.
• Exceptional organisational and time management skills, with the ability to juggle multiple tasks and meet deadlines.
• Excellent interpersonal and communication skills, capable of sharing information effectively across teams.
• Experience in supporting colleagues to enhance team effectiveness.
• Proficiency in Microsoft 365 applications (Word, Excel, PowerPoint, SharePoint).
• A discreet approach to handling confidential information.
• Alignment with Blue Cross values of compassion, courage, and inclusion.
• Desirable Qualifications, Skills, and Experience
• Experience in a charity or not-for-profit organisation.
• Familiarity with roles relevant to the Information Services Team.
• Experience in minute-taking for meetings.

Why Blue Cross? 
 
Joining Blue Cross means becoming part of a team that truly cares about making a positive impact in the lives of pets and their owners across the UK. We take pride in nurturing a supportive and collaborative work environment, where your personal and career development is a top priority.
 
Our people are at the heart of everything we do. Without their dedication and commitment, we couldn’t achieve our mission of making a difference in the lives of those we serve.
 
In return, Blue Cross is committed to providing you with the best possible working environment. Your happiness and well-being are important to us, and we will strive to support you in every way we can.
   
Our generous benefits package includes:

• 38 days holiday rising to 43 with service (including Bank Holidays)
• Programmes for physical and mental wellbeing support 
• Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family 
• Free physiotherapy advice and face to face intervention
• Health cash plan 
• Unlimited access to an employee assistance programme 
• Pension scheme with enhanced employer contribution
• Claim for professional fees 
• Life assurance
• 20% discount on Pet Plan pet insurance 
• Enhanced family friendly policies 
• Recognition scheme 
• Annual volunteer days
• Charity worker discounts across a variety of retailers
• Personal development programme
• How to apply 

 
Click the apply button below and complete the online application process before the closing date on midnight Sunday 10 November 2024. 
 
If you’re ready to take the next step in your career and contribute to our mission, we can’t wait to hear from you!
 
We reserve the right to close this vacancy early should we receive an overwhelming response.

Our values 

Our values define the way we do things. We use them every day to guide us, and to make sure we put people and pets at the heart of everything we do.

Compassionate: We listen, we are non-judgmental, we are kind and caring to the pets and people we encounter, and we offer support in difficult times

Courageous: We make brave decisions, embrace change, and encourage innovation, ensuring we always act with integrity – doing the right thing even when no one is looking

Inclusive: We value all our relationships and work in an open and positive culture where we celebrate our diverse talents and empower you to be you 

Do you want to support people with mental health issues?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

If the answer to all of these is yes, we want to hear from you.

Job title: Mental Health Support Administrator
Reference number: 243
Salary: £23,478 per annum FTE (depending on skills and experience - inclusive of Outer London Weighting [OLW]).
Contracted hours: 30 hours per week -Tuesday to Friday 9am – 5pm
Contract length: Permanent
Working base: Borehamwood Wellbeing Centre (Occasional travel to Watford)
Reports to: Admin Team Lead

We have a vacancy for a Mental Health Support Administrator to join our team.

Hertfordshire Mind Network is the largest charitable provider of mental health services in Hertfordshire, in terms of the number of people supported and range of services offered. We have a presence in all of the county's 10 districts, with established Wellbeing Centres across the county. Our services are available to all residents in Hertfordshire over the age of 18, and we offer dedicated services and outreach for 5-18 year olds. We provide services and support to approximately 10,000 people experiencing mental ill health each year.

Purpose of Post

As a Mental Health Support Administrator, you will be responsible for ensuring a smooth process for people contacting Hertfordshire Mind (HMN) from initial contact to service provision and provide advice, information and emotional support to service users.

Key responsibilities

• To be the first point of contact and provide advice and information to HMN callers via telephone, email and in person
• To provide emotional support to people contacting HMN by telephone or in person who are experiencing emotional distress and to ensure smooth referrals into the Daylight service for clients who are in crisis and require short-term crisis resolution
• To complete and process referral forms, liaising with Service Users and colleagues 
• To accurately record client information onto the database.
• To support the smooth running of the Wellbeing Centres 
• To undertake admin duties for the Wellbeing Centre, including the distribution of mail, maintaining office supplies, and responding to internal/external e-mails
• To ensure the reception area is tidy and leaflet displays are replenished to include up to date information
• To maintain the notice boards with relevant and up to date information
• To work in line with standardised administrative systems across HMN, to maintain the general running and efficiency of the office and consistency with the other HMN offices 
• To undertake training as required and to maintain policies and procedures
• To undertake other duties as may be reasonably determined by the Head of Services or CEO.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date: Thursday 21st November 2024.
Interviews will be held on a rolling basis.
Please note we may close the advert early if sufficient applications are received.

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

We are delighted to have been accredited as a Living Wage Employer.

No agencies please.

We have an exciting opportunity for a Team Leader to join the Hampshire & Isle of Wight team.Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is a hybrid role with home working allowed twice per week. Your home office would be Chandlers Ford, however you would be expected to travel regularly to offices in both Basingstoke and Southampton. As a Team Leader you will

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff
• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service
• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of service

You will need:

• An understanding of the Criminal justice system and the impact of crime on victims and witnesses
• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessment
• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements
• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery
• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus
• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required along with police vetting

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Junior Finance Officer (Sales Ledger)

 

Location: Hybrid (minimum 40% office-based)

Contract Type: Permanent

Salary: £25,753 - £27,573 (pro-rata £15,452 - £16,544)

Hours: Part-time, 21 hours per week with flexible scheduling options

Do you want to drive change while advancing your finance skills?

As a Junior Finance Officer at Suzy Lamplugh Trust, you’ll be integral in managing essential sales ledger functions, contributing to impactful safety initiatives, and working alongside a passionate, mission-driven team. This role offers you the opportunity to grow professionally while making a meaningful difference.

About Suzy Lamplugh Trust

This role represents a chance to join the UK’s leading personal safety charity and authority on stalking prevention. Established in memory of Suzy Lamplugh, who tragically went missing in 1986, our Trust pioneers work in reducing abuse, aggression, and violence through education, advocacy, and direct support.

Our achievements include:

· Training over one million lone and frontline workers across various sectors in personal safety

· Driving legislative changes to improve public safety

· Supporting over 75,000 victims of stalking through our National Stalking Helpline and advocacy services

 

Role Overview

The Junior Finance Officer will manage sales ledger transactions, ensuring accurate, timely financial data that supports the Trust's internal financial controls and monthly reconciliations. You’ll collaborate with various departments, uphold best practices, and contribute directly to the Trust’s financial integrity.

Key Responsibilities:

· Issue client invoices and accurately input sales receipts

· Generate and update weekly aged debtors reports

· Support the credit controller with debt follow-up and respond to client inquiries

· Complete new supplier forms and maintain accurate supplier data

· Reconcile monthly invoices and handle sales ledger queries

· Conduct monthly bank reconciliations and back up financial data

· Reconcile weekly Commercial CRM records (training provided)

 

What We Offer:

At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:

· Flexible 21-Hour Work Week: Design a schedule that works for you—our part-time hours are adaptable to fit your availability and our needs

· Hybrid Working: With a minimum of 40% office-based work

· Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays

· Special Leave: Including days for personal milestones, like moving house or celebrating your birthday

· Pension Contribution: 5% employer contribution

· Health & Wellbeing App: Access to counselling, advice, and discounts

· Occupational Sick Pay increasing with service

· Additional Perks: Cycle to Work scheme, interest-free travel loan for season tickets, and regular team events

How to Apply:

Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.

Deadline: 25th November 2024, by 5:30 PM

Join us in building safer communities and empowering people across the UK.

Position type: Permanent. Full time, 37.5 hours per week. Flexible working will be considered. 

Responsible to: Head of HR (with matrix management by Volunteer Development Manager & L&D Manager)

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Role purpose:

The role of the People Assistant will be to provide administrative support to the People Team. You will contribute to the efficient running of the department and assist in the delivery of a supportive, employee-oriented organisational culture that emphasises quality, continuous improvement, and high performance.

This is a busy generalist HR role and will give you a broad experience to many different elements of HR practice including recruitment, onboarding and induction, metrics and analytics, EDI, safeguarding, wellbeing, volunteers and learning and development within the humanitarian sector.

Who are we looking for? 

We are seeking a motivated and enthusiastic individual who is looking to start or develop their HR career. You will be a people person, committed to delivering excellent customer service who is able to work and communicate well with different individuals and teams, both internal and external to ShelterBox.

As the first point of contact for the HR Team the ability to manage different tasks and priorities simultaneously and have excellent attention to detail will be key.

This role will help generate and collate monthly and quarterly people metrics so excellent IT skills (particularly Microsoft Office and database reporting) are essential. As a member of the HR Team, you will be handling a wide range of data, including sensitive and personal information, as such you will work with discretion and adhere to confidentiality.

Achievement of, or study toward, your CIPD Level 3 is preferable but is not essential. Knowledge of basic employment law and HR practices would be advantageous for the role.

Main role and responsibilities

This role will primarily provide administrative support for the day-to-day running of the HR Team as well as delivering administrative tasks for the Learning & Development (L&D) Team and Volunteer Development Manager. This role will also support ongoing strategic work projects of the People Team. This role will also help support the diary management for the Director of People.

Duties will include but not be limited to:

· Administration of all recruitment campaigns including advertising, arranging interviews and candidate management.

· Administer all HR-related documentation in a timely manner. Documents will relate to starters, leavers, Maternity/Paternity, probation completions, etc.

· Generate and report on monthly and quarterly people metrics.

· Management of the HR inbox and timely response to queries.

· Assist with HR project and strategy work

· Information management of the HRIS ensuring electronic records are accurately maintained and updated in accordance with GDPR legislation including personal details, absence management and employment records.

· Monthly employee file auditing, ensuring records are accurately maintained including return to work, probation, and appraisal completions.

· Support internal communications including organisational updates, wellbeing, and staff newsletters.

· Diary management support for the Director of People

· Note-taking and meeting preparation

· Support office events and initiatives in person and online

· Assist with background checks – including references and DBS checks.

· Administration of H&S requirements (including DSE Assessments).

· Coordinate the logistics and administration for our residential programmes including venue booking, travel and accommodation booking, and sourcing volunteer support.

· Support the administration of the Learning Management System (LMS)

· Manage the incoming communication from the organisation to the shared inbox to ensure all requests are dealt with in a timely and professional manner.

· Support the administration of L&D solutions including participant management, scheduling and attendance tracking.

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Interviews for the role are scheduled for 18th and 19th November. 

Shannon Trust Facilitator / Library Assistant HMP Ashfield
  
Do you want to join an organisation committed to improving literacy and numeracy skills amongst people in prison?
 
Shannon Trust provides peer-led literacy and numeracy programmes in a number of prisons across the country.  We now have the opportunity to work with Serco ESW to provide a service at HMP Ashfield. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Ashfield, maximising opportunities for people in prison to learn whilst also providing daily assistance in the running of the library. 
 
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. 
 
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.  The biggest benefit though is our culture – our people really want to work for the organisation.
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We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
 
?Interviews are planned for the week commencing 25th November and will take place onsite at HMP Ashfield. 

REF-217 710

Location: St Albans & District Foodbank (SADFB)
Salary: £37,500 FTE, pro rata (£20,000 - £25,000 PA)
Hours: 20/25 hours per week, with one Saturday a month (9:30am - 12:30pm)
Flexible Working | Reports to: CEO

About Us
St Albans & District Foodbank (SADFB) is an independent charity and a member of the Trussell Trust Foodbank network. Our mission is to prevent or relieve poverty in the local area. With the help of over 130 volunteers, we provide vital food and welfare support to those in need. We’re looking for a dedicated Wellbeing & Engagment Coordinator to join our team and help our clients on their journey to self-sufficiency.

Role Overview
In this role, you will take a holistic approach to supporting clients, helping them engage with third-party agencies to address the broader issues contributing to food insecurity. You'll work closely with referral partners, community groups, and volunteers to offer personalised, non-judgemental support. Your focus will be on empowering clients to overcome challenges, improve their well-being, and become more self-sufficient.

Key Responsibilities

• Build trust with clients by providing personalised, respectful, and non-judgemental support.
• Work with partner agencies to identify clients with additional support needs and refer them to appropriate services.
• Train and support volunteers to identify clients' welfare needs and engage with SADFB’s services.
• Maintain strong relationships with support agencies, ensuring effective signposting and referrals.
• Attend local events and forums to promote SADFB’s services and raise awareness.
• Create and distribute materials to help volunteers with signposting.
• Monitor and report on client outcomes, service effectiveness, and equal opportunities.
• Ensure safeguarding procedures are followed to create a safe environment for both clients and volunteers.

About You You’ll have experience working in social care, mental health, or community support, ideally within the voluntary, community, or social enterprise sector (VCSE). You’ll be a great communicator with the ability to build relationships with a diverse range of clients, volunteers, and partner organisations. You’ll be passionate about making a positive impact and supporting people from all walks of life.

Requirements

• Strong interpersonal skills and experience building effective relationships.
• Experience in social care, mental health, or community support.
• Ability to collaborate across organisations and support volunteers.
• Proficiency in IT tools like Word and Excel, with experience in data collection and reporting.
• Excellent communication skills with a compassionate, non-judgemental approach.
• Ability to work with diverse and marginalised communities.
• Creative and adaptable, with a focus on achieving positive client outcomes.

Why Join Us? At SADFB, we offer flexible working and the opportunity to make a real difference in your community. You’ll be part of a passionate, supportive team dedicated to empowering people to overcome food insecurity and improve their lives.

For more information on the role refer to the attached job description.

This peer support project is delivered in partnership with South West London and St George’s Mental Health NHS Trust to support Carers of people with mental health conditions.  This project will work to support Carers through one-to-one support, outreach, training and peer support groups.

About The Role: 

Using your lived experience of caring for someone with a mental health condition, and a strengths-based approach, you will support mental health Carers in their caring role.  You will provide person centred one-to-one- support, information, signposting, and advocacy, develop, and facilitate peer support groups and deliver training and outreach sessions at different locations across the borough. 

Key Requirements Include: 

• Lived experience of Caring for someone with a mental health condition 

• Knowledge and understanding of mental health and the associated challenges and support needs. 

• The ability to work within the principles and values of peer support. 

• Confidence supporting people on a one-to-one basis. 

• Experience of / ability to facilitate peer support groups and training. 

• Clear communication and good interpersonal skills  

• Efficient organisation and time management skills 

• Developed IT skills, with experience using databases and communication platforms.