Policy Jobs in London, Greater London

• Build good relationships and work constructively with our ELPs, ensuring investigations are consistent, fair, proportionate, and compliant with the HCPC's policies, procedures and best practice.
• Provide instructions to our ELPs, including approving case plans and skeleton arguments, signing off consensual disposal agreements/amendments to allegations and agreeing when cases are ready to schedule.
• Provide feedback on the performance of the ELPs to HCPC management.
• Support the delivery of key development projects by proactively contributing ideas and supporting the development of processes, policy and guidance documents.
• Ensure that you adopt a compassionate approach to the regulation of our professions by adapting your communication method and frequency and using a compassionate tone when communicating with parties to a case.

Background to the role 

Age UK East London are recruiting a Community Engagement Officer to join our growing Community Outreach team. We support hundreds of people a year to maintain their health and wellbeing, combat social isolation and digital inclusion through the varied activities and by signposting to relative local support services. 

We support some of the most deprived communities in the UK, tackling poverty and health inequality while promoting independence and well-being. 

Working in well networked and integrated systems you will make a key contribution to improving the lives of adults, their carers and the wider community. 

Job description 

Job Purpose 

• To provide a high-quality outreach support service that enables older adults with low level support needs to live independently within the community. 

• To a promote network services across the Boroughs to maximise their take-up. 

• To work closely with statutory and voluntary sector agencies to ensure appropriate services are accessed. 

• To ensure that service users have maximum choice and control over the planning and management of the service they receive, including initiating individual support plans and connecting them with culturally appropriate services. 

Key Tasks 

• To signpost people to appropriate services as required through outreach sessions in the Hub, Satellite centres, GP practices and pharmacies. 

• To develop shared working practices across the service network. 

• To work closely with providers of similar services 

• To work to agreed individual, team, and organisational objectives. 

• To work with existing activity groups at the hub and satellite centres and support the setting up of activities where appropriate. 

• To ensure all contacts with service users are recorded appropriately and to maintain an adequate filing system. 

• To use word-processing software to produce own correspondence and reports in accordance with relevant policy on confidentiality and data protection. 

• To collect monitoring information to enable the service to be evaluated. 

• To provide support to services outside of normal working hours and occasionally attend sessions when required. 

Administration  

• To ensure all relevant administration is organised and efficiently completed. 

• To assist co-ordinating service user client surveys/questionnaires as appropriate, collate feedback and evaluate the service provided. 

• To assist with the collection of data necessary to provide specific information needed for KPI’s and external requirements and outcomes. 

• To ensure all data is collected through AUKEL organisational customer relationship management data base systems. 

Quality 

• To be familiar with and to implement Age UK East London’s policies and procedures. 

• Ensure that confidential data is managed within AGE UK’s policies and procedures.

 General 

• To meet regularly with line manager for support, supervision, and appraisal. 

• To attend team and staff meetings, (and other meetings) as required. 

• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London. 

• To undertake all training required to fulfil the role.

• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults. 

 Functional Links  

• The role reports to Caxton Hall Centre Manager

• Close working relationship is required with the Community Outreach team, OPRG Project Officer and other relevant colleagues. 

Person Specification 

Experience 

Essential 

• Experience of working on a one-to-one basis with marginalised groups 

• Experience of running group activities 

• Experience of keeping paper and electronic records and statistical data for monitoring purposes. 

• Experience of providing kind, inclusive and high quality customer service 

Desirable  

• Qualified in Chair Based Exercises

Knowledge & Understanding 

Essential 

• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner. 

• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers. 

Desirable  

• Working knowledge of other Community Languages 

Skills/Attributes 

• Intermediate IT skills

• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

• Commitment to learning and development and reflective practise. 

• People skills. 

Additional Requirements  

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 

• Flexibility in working hours to meet organisational needs. 

Are you keen to use your skills to help support young people to achieve their potential?

St Hilda’s East has a 135-year history of combating deprivation and social exclusion in East London. We welcome people of all ages to our large community centre in Shoreditch where we offer a wide range of activities for local people which provide opportunities to enhance wellbeing, learn new skills and meet people of diverse backgrounds. We also run a day centre in Shadwell, with a focus on supporting elders from the Bangladeshi and other communities.

We are currently in search of a passionate and committed individual to join us to lead weekly group sessions for young people. The role involves designing, leading, and facilitating various activities and sessions aimed at improving wellbeing, community connections and building resilience. We welcome enthusiastic individuals who are dedicated to making a positive difference in the lives of younger people to apply.

What you will be working on

• Co-designing activities with young people
• Developing and facilitating a weekly boys’ group and a young peoples’ group
• Promoting and publicising activities in the local community
• Working with external facilitators and volunteers to provide engaging and varied sessions 

This job is for you if you:

• are experienced in planning and delivering engaging group activities for young people
• have worked with young people and are a confident role model for boys who may benefit from strong and supportive guidance
• have the ability to raise awareness and promote our activities
• are committed to making a positive difference in the lives of local young people

Closing date for applications: 10am Monday 10th June 2024

Interviews: to be scheduled between 4pm and 7pm Wednesday 12th June 2024

Our Recruitment Policy

St Hilda's East is committed to racial justice and wider inclusion and diversity. We are working towards a goal where our team fully reflects the diversity and difference in lived experiences of our local community.

Due to the specific requirements of our Boys programme, we are seeking a male worker to serve as a positive male role model for young boys. This is considered a genuine occupational requirement in accordance with the Equality Act 2010, Schedule 9, Part 1. We welcome applications from all qualified candidates and are committed to promoting diversity and inclusion

St. Hilda’s East is committed to the highest levels of safeguarding and promoting the welfare of children, young people and adults with care and support needs. The successful applicant will be required to give a full chronological work history, and all offers of employment are subject to reference checks and an Enhanced DBS (Disclosure and Barring Service) check.

The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.

As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.

If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you. 

In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.

Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese. 

Main Duties And Responsibilities

Training

• In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
• To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year.  This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
• To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses. 
• Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.

General Administrative 

• Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review. 
• Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings. 
• Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
• Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.

If you are interested in applying, please download the full job information pack, which contains the person specification

About Brightside

Brightside is on a mission to help young people make confident and informed decisions about their future. For over 20 years, we’ve used technology to connect young people facing barriers with inspiring mentors. We deliver online mentoring programmes in collaboration with schools, universities, businesses and charities to provide young people with access to networks, online career information and high-quality mentoring. 

Role overview

The Project Support Officer will support our Programmes Team with activity related to project delivery while members of the team are on maternity leave. The postholder will be responsible for completing a variety of project delivery tasks that support the smooth running of our online mentoring. These tasks include administrative support through our online mentoring platform, data entry and data monitoring, training our volunteers to be mentors and inducting young people onto our programmes.

Key responsibilities

• Administrative support for our projects, including:
  • Supporting the programmes team to book regular meetings with partners
  • Monitoring a centralised support inbox for our partners
  • Monitoring a centralised support inbox for our mentors and mentees
  • Writing emails and other communications to our project users
  • Monitoring and reporting on mentee and mentor engagement on our projects
  • Moderating user messages and user profiles
  • Conducting safety spot checks on recorded video calls
  • Data entry on Salesforce related to our projects and users
  • Data entry on project and task progress on our project management system
  • Setting up zoom calls for training sessions and managing registrations
  • Inviting mentees and mentors to the mentoring platform, monitoring progress, and producing reports for partners
• Delivering mentor training sessions
• Delivering and supporting delivery of mentee induction sessions and other activity for young people (such as assemblies)
• Taking notes during meetings and monitoring actions
• Supporting our quality assurance processes by testing our projects and proofreading our materials
• Other administrative tasks that may be reasonably required

Essential criteria

To be successful in this role, you should:

• Be strongly aligned with our mission
• Embrace Brightside’s values and contribute to a positive staff culture
• Understand the challenges faced by young people in education and careers
• Be competent with Microsoft office, including Outlook, PowerPoint and Excel
• Have excellent organisation and prioritisation skills
• Have excellent time management skills
• Possess excellent communication and presentation skills
• Be motivated to deliver high-quality work
• Have great attention to detail
• Be willing to learn how to use new technologies and tools

Desirable criteria

We are especially interested in candidates who:

• Have experience using Salesforce or other CRM software
• Have experience of project management, or are interested in a career in project management
• Have experience of delivering training to young people

A DBS check at the enhanced level will be required for successful applicants

Salary and benefits

Salary: £24,900 - £27,200 (£14,940 - £16,500 actual based on 22.5 hours a week)

Contract: Fixed term (ending 30 April 2025)

Hours of work: 22.5 hours per week

Holiday allowance: 25 days (pro-rata for part-time staff depending on join date)

Other benefits include: Three additional leave days over Christmas, three days volunteering leave, employer pension contributions, flexible working hours, regular staff socials, a tenancy deposit loan scheme, up to one month ‘work from anywhere’ policy and the option of buying up to five additional days of annual leave

Application instructions

Submit a one-page cover letter, outlining how you meet the essential criteria for the role, and your CV through CharityJob by 9am on Monday 10 June.

Applications without a cover letter will not be considered

Successful applicants will be contacted from the 12 June and invited to complete a short task due on the 16 June.

Interviews will then take place on the week commencing 17 June.

Brightside will be conducting a blind recruitment process where names and gender-identifying features will be removed from the applications before being reviewed by the hiring manager for shortlisting.

Evidence Manager
Remote/home working with occasional travel
£38,000 - £45,000 pa plus excellent benefits
35 hours per week

We are looking for a dynamic and creative Evidence Manager to join our Insight and Evidence team.

In this role, you will be playing an essential role in collating, analysing and communicating the evidence on a wide range of issues relevant to our communities.

We already know a huge amount about the priorities, needs and experiences of people who are deaf, have hearing loss or tinnitus. We now want to take this to the next level to inform our evidence-based approach to support our programmes, services and policy work. In this role you will be taking a lead on how we can both broaden and deepen our insight from the available evidence; we want to improve how we communicate and share this information to a wide range of stakeholders; and we want to get better clarity on where the gaps are that most urgently need addressing.

The role is an ideal opportunity for someone who is interested in a wide range of social issues and how they are experienced by and affect our communities. We take an inclusive approach to evidence – we recognise that much important insight is gathered and held in ‘grey literature’ generated by third sector organisations, for example, and value qualitative insights alongside quantitative approaches.

We are looking for someone who embraces this inclusive model and is also flexible and creative: there are novel and interesting approaches to evidence mapping and reviewing (including the use of AI tools, participatory approaches etc.). We are keen to explore how we can incorporate these into our ways of working – whether that be for improved efficiency and/or to bring our communities closer to our work.

You will be working closely with colleagues in the Insight and Policy team, as well as with others across our matrixed organisation to ensure that the organisation is insightful and evidence-led.

You will lead the development of a new approach to our evidence management, in line with our new Insight & Evidence strategy and identify and select the most appropriate methods for systematically mapping, reviewing, and synthesising the evidence on key issues relating to our communities.

You should have strong experience in evidence searching, mapping, reviewing and synthesis, in a social research context. With a solid understanding of both quantitative and qualitative methodologies. You should have a demonstrable ability to distil evidence into a range of formats suitable for diverse audiences.

We are RNID. Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus. 

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much-loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated. Our values are at the heart of what we do.

We strive to be and continue to be connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Applicants are required to submit a cover letter as part of the application process, highlighting their relevant experience, skills, and enthusiasm for the role.

Closing date: 17 June 2024.

Interviews expected: w/c 1 July 2024.

Situated in the Programmes, Policy & Impact Directorate, and reporting into the Head of UK Programmes, the Programme Lead, Carer Poverty Alleviation is a new role linked to the development of a new major programme operating in England, Scotland, and Wales. The Carer Poverty Alleviation Programme is a new Carers Trust programme under our strategic goal that no carer is pushed into poverty or is financially disadvantaged by their caring role.

The Programme Lead role is the fulcrum for this new partnership programme, will be comfortable to lead within and outside of the organisation and in developing a new team to drive the programme to success. This role will excite you if you are an established programmes specialist who is energised by achieving social impact via meaningful delivery partnerships, which in this case are local carer organisations (Carers Trust Network Partners).

Are you passionate about empowering and supporting carers?

This is an exciting opportunity to work for a Queen’s Award winning charity supporting unpaid carers in the London borough of Redbridge.  You will give advice and information to carers and work closely with them to develop person centred support plans.  You will work within a Community Support Team to deliver peer support groups, wellbeing activities, advice surgeries, outreach and events across the borough.

If you have experience of 1-1 support work and of providing advice and information, particularly around welfare benefits, this could be the perfect role for you.  We are looking for someone with an understanding of carers issues and experience of working with people from diverse communities.  This is a varied and demanding role requiring good communication and time management skills and a common sense approach to helping others.  Your skills and experience will make a positive difference to the lives of carers and their families.

This is a part time 21 hour per week post mainly based in Ilford with some community outreach and home working.

Please read the Job Description/Person Specification before completing the application.

Failure to address the requirements of the Person Specification may result in applications not being shortlisted.

About The Role
Closing date: 10th June 2024.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Are you a good communicator and curious about people? We’re looking for an Involvement Assistant Apprentice to join the Involvement team and support activities that enable us to gather evidence to better understand peoples’ experiences, across the full spectrum of lived experience of dementia. You’ll support key involvement activities  influencing local and national work, helping us to make the case for change as well  working on projects that have a direct impact on people’s daily lives. 

You’ll have the opportunity to take forward a project that will support the Alzheimer’s Society to reach and involve more people affected by dementia.
 
The apprenticeship is for 18 months and in this role, you will complete a Level 3 Business Administration apprenticeship.

About you
You will play a key co-ordination and support role within the Involvement Team. Working with colleagues, people living with dementia and their family, friends and carers in person and by telephone, email, via social media channels and over teams and zoom.
 
You’ll be supporting activities that enable people with lived and learnt experience to collaborate, sharing their knowledge, skills and opinions to help plan, shape and influence the work of Alzheimer’s Society.

Patience, empathy and a willingness to learn are essential skills. Someone who is self-motivated and has great interpersonal skills. You’ll be technically literate /IT proficient and interested in learning how to use our Dementia Voice Database. 

6 hours per week will be dedicated to the apprenticeship and developing in the role. 

At the end of the apprenticeship training, you will complete an End Point Assessment where you will present a portfolio of the work that you have completed that links to a set of competencies set at the start and you will present a specific project you have worked on. 

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth (BTL) Partnership, which was established in 2016. We exist to address the inequalities that negatively impact the mental health and wellbeing of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 

We have grown rapidly since 2021 and so still have a start-up culture and often deal with competing priorities at a fast pace. 

The aim of Black Queer & Thriving is to explore the health and wellbeing needs of Black LGBTQ+ people in Lambeth and Southwark, develop community research that details these needs with the Working Group and use the outcome to influence local policy and infrastructure. 

The purpose of this role is to support the Black Queer & Thriving workstream with the main priorities being: 

• Providing administrative support to the development of the Black LGBTQ+ Working Group, including organising meetings and minute taking; 

• Supporting relationship management with Lambeth and Southwark’s Black LGBTQ+ community; and 

• Leading on a community research project exploring the health and wellbeing experiences of Black LGBTQ+ people in Lambeth and Southwark.

The list below is not an exhaustive list of duties, due to the dynamic nature of the work occurring at Black Thrive we are looking for someone who is willing to adapt to our responsive workstreams, and who can be agile in the performance of different tasks.

Duties and responsibilities 

1. Support the project’s engagement and involvement with Lambeth and Southwark’s Black LGBTQ+ communities, particularly young people. 

2. Lead on designing and maintaining databases to support the network mapping of stakeholders and ensure relationship management of key stakeholders. 

3. Leading on a community research project with the Working Group and participate in and support other research, evaluation and learning activities. 

4. Keep abreast of various projects, initiatives and coalitions locally, regionally and nationally, as well as emerging legislation policy and practice related to the workstream. 

5. Support the Programme & Partnership Manager with project management and reporting arrangements relating to the achievement of objectives and milestones. 

6. Organise meeting and events and manage the associated administration such as room bookings, preparing and distribution of agendas, minute taking and action tracking. 

7. Support the development of the Black LGBTQ+ Working Group, including recruitment, organising meetings and minutes. 

8. Produce and deliver presentations, reports and other materials relevant to the role. 

9. Lead on producing content for internal and external blog posts and digital content across our communication channels to ensure effective communication of Black Thrive’s employment work to relevant audiences. 

10.  Put in place appropriate project and financial management arrangements to ensure the achievement of objectives and milestones relating to the Communities workstream.

11.  Ensure compliance with legislation and policies relevant to the job role, including equality, safeguarding, health and safety, data protection and financial probity.

12.  Spend up to 10% of time supporting corporate business, such as strategy and administration.

13.  Occasionally work at weekends and in the evenings when required. 

The Senior Finance Officer will sit at the heart of our Operations Team, reporting to the Head of Operations and the Co-CEOs and playing a crucial function in ensuring the efficient day-to-day management of the organisation’s financial functions.

This will include all day-to-day management of our financial systems and banking, including our accountancy software (Quickbooks) and our internal financial spreadsheets. This involves recording and tracking the income expected from funders, processing invoices and payments, preparing payroll and producing monthly reconciliations and termly budgets. You will also work with our teams to ensure compliance with our financial policies, process expenses and work with our external accountants each year to provide the information needed for our accounts.

You will also research, advise and steer on both necessary changes to our processes, policies and procedures and standalone project work which may involve tasks such as reviewing our pensions processes or any savings and investments. You will understand and enjoy the challenge that working at a charity with multiple complex funding streams brings.

You will have experience of similar work, ideally in the charity sector and will be familiar with the use of both accountancy software and managing cashflows and budgets using Excel. You will have excellent communication and people skills as well as a proactive approach to problem solving and be methodical with a very keen attention to detail.

Benefits of working at High Trees

• 35 days annual leave (inclusive of bank holidays and 3 Christmas days) rising by 1 day each year after 2 years’ service (capped at an additional 8 days)
• Enhanced maternity/paternity/adoption leave after 2 years’ service
• Save money off a new bike with the Cycle to Work scheme
• Up to 7% contribution to the staff pension scheme
• 24/7 Employee Support Line
• Clear pay structure with yearly increments (based on performance)
• Annual Staff away day
• Premium eye-care vouchers through Specsavers and season ticket loans

NOTE:

We are only able to accept applications from UK based candidates at present.  Please provide a cover letter, your current notice period, and a link to your portfolio or examples of work if available.  

Job Title:          Junior Graphic Designer

Hours:              Full Time – 35 hours per week

Reports to:       Designer

Salary:              £25–28K (dependent on experience)

This is your chance to join a national charity committed to improving the outcomes of all children by advocating for and telling the stories of parents and parent volunteers. Parentkind has begun an exciting new chapter delivering new products and campaigns, and we are looking for high-performing team players to join our fun and friendly marketing team. 

Main purpose and scope of the role:

To support and work in collaboration with our lead designer at Parentkind to: 

• Develop, implement and maintain a new brand for Parentkind
• Create best-in-class design of print and digital assets, including magazines, guides, videos, website, campaign and social media assets
• Collaborate with internal and external stakeholders providing creative and innovative design support for Parentkind projects 

Duties and key responsibilities:

Under the guidance of the Lead Designer at Parentkind

1.Design:

• Champion the Parentkind brand across all designed assets and activities to ensure brand integrity and consistency
• Design assets which will include but are not limited to; print and digital magazines, guides, social assets, email designs, web assets, video content and PowerPoint templates
• Contribute creatively to large campaigns and activities ensuring that we are delivering best in-class and impactful design, that effectively represents and promotes our vision
• Conduct thorough quality checks on deliverables to ensure accuracy

2.Project management:

• Lead on the delivery of design activity such as guides, social and email campaigns, ensuring that design work is delivered to time and allows for revisions, sign-off and launch deadlines
• Manage multiple projects simultaneously and prioritise effectively
• Assist in managing and organising design assets, including image libraries, templates and project files

3.Collaboration:

• Work with the lead designer at Parentkind to support on projects, refine design outputs and deliver work within the Parentkind brand and to deadlines
• Work collaboratively with internal and external stakeholders to ensure that design work meets the objectives of the relevant projects and is done so within the Parentkind brand

 

4.Continuous learning:

• Work with others across the organisation as well as independently to understand our key audiences so that the work delivered is audience-focussed
• Stay informed of the latest design trends, technologies and best practises so that Parentkind’s work is forward-thinking and impactful

General Responsibilities

• To ensure Data Protection procedures are followed at all times
• To keep abreast of relevant educational policy and legislation affecting our key audiences
•  To be flexible within the remit of the post
• To undertake other duties as reasonably requested 
• To be self-servicing
• To attend and participate in Parentkind’s performance, development and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, other members of staff and visitors. 

About Kidney Care UK

3.5 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down. 

For almost 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families. 

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

Will you join us and help ensure that no one faces kidney disease alone?

About the role

You will provide key inbound referral management and administrative support to the Money & Energy Advisers and within our Patient Support Services team for kidney patients struggling with their energy and water bills and other costs of living.

To raise awareness of the service and build strong relationships with people living with kidney disease and affected by kidney disease, professionals and other kidney stakeholder groups in your defined geographic region.

Key Relationships
External
• NHS Renal teams including allied health professionals
• Partner organisations
• Statutory services
• Other Money & Advice services

Internal
• Patient Support Services teams (Patient Support & Advocacy, Grants, Counselling)
• Policy team
• Marketing & Communications team
• Fundraising team

Key Responsibilities

• Responsible for the day-to-day administration and allocation of inbound referrals into the Money & Energy Advice service across the region, effectively managing initial contact, appointments and assistance for food / fuel vouchers and other grant service administration.
• Update and maintain manual and computerised database and case management systems and records in accordance with the service’s internal policies/procedures and organisational standards.
• Collate and supply information and correspondence to internal and external contacts in accordance with required deadlines.
• Liaise with referring agencies to improve referral information and the general referral process for patients.
• Act as a gateway to local information and access to:
◌ Kidney Care UK patient grants programme, raising awareness of the programme and supporting applications.
◌ Kidney Care UK Patient Support & Advocacy service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice.
◌ Kidney Care UK Counselling service and other appropriate services to meet patients’ emotional and physiological needs.
• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times.
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and to facility effective reporting to Kidney Care UK and to our funders.
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst people living with disease and affected by kidney disease and professionals across the region.
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity.
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you.

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post. 

Please view the job description for full details and how to apply.

Closing date: Wednesday 13th March 2024.

We are delighted to announce an exceptional opportunity to join the RSA (Royal Society for the Encouragement of Arts, Manufactures and Commerce) as a Media and Public Affairs Officer!

 About the RSA: Founded in 1754, the RSA is a prestigious institution with a rich history of championing innovative ideas, driving societal change, and encouraging creative thinking across arts, manufacturing, and commerce. Their mission is to enrich society through ideas and action, making a lasting impact on communities and shaping a brighter future for all.

About the Role: As a Media and Public Affairs Officer, you will play a pivotal role in communicating the RSA's impactful work to a diverse network of stakeholders, including the media. You will lead integrated communications campaigns, manage media relations, and contribute to their mission of influence and impact.

Key Responsibilities include:

• Lead integrated communications campaigns promoting the RSA's nationwide programmes, policy interventions, and public events.
• Build and maintain a strong media profile for the RSA, targeting key audiences including policymakers, businesses, academia, and the wider public.
• Secure media coverage and exposure across various publications and platforms.
• Cultivate new press and public affairs contacts to further organisational objectives.
• Collaborate with internal teams to ensure consistent messaging and content delivery.
• Write engaging and newsworthy content for various platforms, including the RSA Journal

Person Specification:

• Experience in media relations, public affairs, journalism, or policy.
• Excellent writing, digital, and analytical skills.
• Ability to work autonomously in a fast-paced environment.

What's on Offer:

• A collaborative and dynamic work environment.
• Opportunities for professional growth and development.
• Competitive salary of £32,000 per annum and benefits package.
• Flexible working arrangements, 3 days a week in their Central London office.

If you are a proactive and innovative communicator passionate about making a difference, we want to hear from you!

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.