Policy jobs in vauxhall, greater london

The Role:
To provide an excellent customer service role on reception and via a central telephony provision across all supported housing sites. Delivering high-quality office admin
support that contribute to resident wellbeing and business efficiency, whilst ensuring compliance with health and safety standards.

Key Responsibilities:
Administrative Duties:
• Provide face-to-face reception services and first-contact support to residents, visitors and contractors.
• Manage office supplies, equipment, and administrative systems.
• Maintain accurate records and logs, as directed by your line manager.
• Support the processing of housing-related documentation and the onsite-delivery of these to tenants.
• Process incoming mail in line The Foundation’s policy and data protection principles.
• Prepare purchase orders (PO) and send to suppliers.
• Organise supplier invoice approvals/authorisations as directed by your line manager.

Experience:
•Experience in reception cover, facilities and administrative support, ideally within a housing charity, care, or community services (Essential).
• Ability to work independently and as part of a team.

Skills and Knowledge:
•Working knowledge of health and safety standards (Essential).
• Strong organisational and communication skills.
• High level of IT literacy, and proficiency in Microsoft Office 365, housing and property management systems. (Essential).
• Exceptional organisational skills with high attention to detail with documentation. (Essential).
• Ability to manage multiple priorities and work under pressure. (Essential).

Education and Qualifications:
• GCSEs (or equivalent) in English and Maths.
• Health & Safety awareness training (Essential).
• Facilities or property management certification (e.g., IOSH, BIFM) (Desirable).
• First Aid qualification (Essential)

Staff benefits are:

Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.

Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.

Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.

Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.

About us

SurvivorsUK exists for men and non-binary people who have experienced sexual abuse, sexual assault or rape, or any survivor who thinks we’re the right service for them.

We support – by providing services such as a helpline, counselling, ISVA and groupwork.
We challenge – by raising public awareness of the issue, and dispelling myths
We build – by creating and facilitating networks for better access to help

Purpose of Role

As EMDR Counsellor, you will provide EMDR therapy, counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted. This will involve understanding people’s needs and work out the best sources of support for them, offering resources, coping strategies, and facilitating signposting to internal and external sources of expert help. 

The people served include those with clinical mental health diagnoses, drug and alcohol dependencies, at risk of suicide, homelessness or involved in the sex industry. You will need to be a highly skilled counsellor/practitioner with experience of dealing with very vulnerable clients, willing to work flexibly and on your own initiative. Importantly, you will be a compassionate person, able to blend therapeutic work with practical support and care.

Main responsibilities:

• Provide EMDR therapy, counselling and practical support interventions to boys, men and non-binary people who have been raped, sexually abused or assaulted with high levels of need and who are most vulnerable.
• Deliver counselling interventions by phone, video calling and face-to-face
• Maintain accurate and timely client case notes, ensuring adherence to confidentiality, safeguarding and data protection procedures.
• With clients, develop action plans to help them address emotional and practical needs and ensure clients can engage with a flexible service.
• Monitor individual client’s progress through the outcomes monitoring framework.
• Where appropriate, and within safeguarding and data protection policies, collate qualitative client stories for reporting back to funders, evidencing need and service user opinion.
• As a member of a small team, contribute to the development of new initiatives and services in response to client need.

To see the full set of responsibilities and selection criteria, please refer to the attached job specification. 

How to apply

To express an interest in the role and to be considered, please submit the following:

• An up-to-date CV.
• A supporting statement that addresses the person specification in the job specification pack, and outlines your motivation for applying.

Application Deadline: Sunday 28th September at 11.30pm
Interviews: To be Confirmed

At SurvivorsUK, we are committed to creating an inclusive and supportive work environment where everyone is empowered to bring their full, authentic selves to work.

We especially encourage applications from individuals who reflect the diversity of the communities we serve, including men, non-binary, Black, Asian, Mixed Heritage, Trans, disabled people, and those from other marginalised groups. We recognise and value the unique experiences that arise from the intersections of these identities, and we particularly welcome applications from people with lived experience or a strong understanding of the issues faced by our service users.

We also understand the importance of work-life balance and are open to discussing flexible working arrangements, including job share opportunities, to support candidates with caregiving responsibilities or other needs.

If you require any adjustments during the recruitment process or have any accessibility needs, please let us know. We are here to provide any support necessary to ensure the process is inclusive for you.

We are looking for a professional, energetic team player with a passion for customer service and a track record for delivering ambitious and varied objectives, who can help us achieve our membership plans for 2026 and beyond.

Reporting to the Director of Operations and working closely alongside the rest of the team, the Head of Membership holds an integral position within Cobseo, centred around the day-to-day delivery of the membership function. The post-holder is responsible for pro-actively identifying and securing new members, processing membership applications, managing credit control that relates to membership fees, and acting as the primary point of contact for prospective/members and relevant stakeholders.

The Head of Membership will also drive the development of Cobseo’s membership offer, policies and processes via the design and delivery of a new, research-led, evidence-based Membership Strategy, which will include refining the membership criteria and enhancing membership benefits to elevate the value of Cobseo Membership.

The Head of Membership provides leadership to the Cobseo office team and Executive Committee on all membership matters. They leverage their knowledge of the sector and expertise in customer-centric delivery, in order to provide guidance on Membership decisions during Executive Committee meetings, of which the membership applications are a standing agenda item.

The Head of Membership will be the primary liaison for the new CRM/website project, working closely with the Director of Operations and the Head of Communication & Engagement to ensure that the new system is commissioned, launched, and integrated successfully. They will work with external suppliers including routinely with the external bookkeeper, and on a project basis with the CRM provider and CRM implementation partner to ensure value-for-money procurement and effective project delivery.

As a member of the small Cobseo office team, the Head of Membership, along with the other members of the office team, is expected to lean into issues, opportunities, and workstreams that arise, sometimes at short notice and occasionally outside of their own portfolio.

This role is full time (34.5 hours per week) and is office-based in London for at least 2 days per week in order to facilitate positive relationships with the rest of the team and with stakeholders. There is an option for hybrid/homeworking the rest of the week. Some UK travel is required and the post-holder will occasionally be required to work from external sites, such as events’ venues or in order to visit members’ premises. Normal working hours are maintained wherever possible noting that business activity of a membership organisation, including for some events, is held outwith normal office hours.

 The Head of Membership role doesn’t currently have line management responsibility. As the size and shape of the Cobseo office team develops over time, this may change.

icap exists to improve mental health and wellbeing among the Irish community in Britain through the provision of counselling and psychotherapy. We work in partnership with a range of agencies, including Irish welfare agencies, local voluntary services, and health services, to best meet the needs of our community.We have specialist expertise in working with survivors of trauma including adult survivors of institutional abuse.

We deliver our services to all sections of the Irish community, including those on low incomes and those facing disadvantage and discrimination. We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve.

Post Title: Director of Clinical Services - Psychotherapy

Reporting to: CEO

Line Management Reports: Clinical Managers, Outreach Therapist/s, and support staff.

Purpose of Post: To provide organisational governance and strategic leadership to the Board/Trustees, and CEO as a member of icap’s Executive team.  To develop and ensure implementation of icap’s clinical strategy ensuring good governance of clinical standards and resources.

Lead and represent an experienced clinical team within icap and externally. To work with and support the Clinical Managers and other clinical staff with the day-to-day management of the clinical service.

Terms:  Permanent

Salary£56,800 pro rata plus pension

Hours: Minimum 0.6 – 0.8 FTE, 21 - 28hrs per week (open to negotiation), hours by arrangement to include some hours on 4-5 days each week; the post requires some pre planned out-of-hours work and travel.Our offices are open between 09:00hrs - 19:00hrs on 3 days and 09:00 -17:00 two days each week. Volunteers support our reception function on extended opening hours (after 5pm).

Location:  London; some travel to detached sites in London, Birmingham, and across the country to other operational sites (Irish Centres) where the organisation is providing services. On site working required with opportunity for limited hybrid working.

Key Responsibilities: Strategic Functions

 Working with the Board/ Trustees to develop ICAP’s clinical strategy including:

- Reporting to icap’s Board, on progress against icap’s clinical and operational strategy,

- Preparing Board Reports and Risk Register

- Deputise for the CEO.

Work with CGSC chair and trustee members to:

- Develop clinically appropriate Policies, Procedures and Processes. Promote a culture of learning within the clinical team, ensuring therapists are up to date and engaged with data collection, reporting and monitoring.

- To pro-actively participate as a member of icap’s Executive Team, attending board meetings, Clinical Governance Sub Committee meetings and a regular calendar of fundraising events

 Clinical Facing function:

Work with the Clinical Managers to support them with the day-to-day management of the clinical service.  Line Management oversight of the Supervision function of the organisation. Act as the DSL for Adult Safeguarding including the training, risk management, recording and reporting of all safeguarding activity. Ensure icap’s strategic objectives are understood and supported across the Clinical service. Review the Client Contribution policy to include full cost charging for services.

Oversee the Implementation and roll out of CORE CMS across the service. (New project)

Key Skills, Experience and Qualifications:

 Clinical Leadership and Management experience in a small or similar organisation. Managing and working with minoritised or deprived groups with multiple barriers and limited access to psychotherapy. Experience of producing Board reports and working with commissioners, developing funding applications, and service level agreements for Clinical services. Experience of Clinical Governance and reporting targets and outcomes.

Training and 6+ years direct experience in using psychotherapeutic and trauma informed approaches with recognised post graduate psychotherapy qualification. Accreditation with either BPC, UKCP, BACP, ICP, NCPS and/or IACP. Evidence of up-to-date practice as recommended by relevant professional body.

Knowledge and experience of SharePoint and the Microsoft suite of tools. 

 A more detailed outline of the requirements of the post and our recruitment pack can be found on icap's website in the work with us section. 

 If this role is for you, please send

· A concise covering letter (no longer than two pages) addressing the criteria within the Person Specification.

· An up-to-date CV

Role Purpose

• To provide psychosocial assessments and bereavement support interventions to children and young people and/or their significant adults or professionals (as appropriate) who are experiencing moderate levels of psychological distress as a result of a bereavement through the Winston’s Wish On Demand services as required.
• To work with children and young people and/or their significant adults (as appropriate) using a range of supportive methods, approaches and techniques, functioning at level 2 of the NICE psychological framework.
• To provide psychosocial education to children and young people and/or their significant adults (as appropriate) about grief, bereavement and coping skills.
• To carry out comprehensive risk assessments with children and young people, and/or their significant adults (as appropriate), and to liaise with relevant external agencies—including social services, the police, general practitioners, and parents or carers—following the safeguarding policy.
• To conduct referral callbacks on a regular weekly basis, applying clinical judgement to ensure that each child or young person is supported in accessing the most appropriate services for their individual needs at that time.
• To co-facilitate therapeutic group sessions in collaboration with the clinical team, and to deliver one-off psychosocial educational groups as required.
• To accurately record and maintain individual case data within the organisation’s CRM system, in accordance with Winston’s Wish policies and procedures. This includes documenting contact notes, safeguarding concerns, and any information shared with external agencies and parents/carers (as appropriate).

Main Responsibilities

Communication and Relationships

• Communicate effectively within the organisation and externally including liaising appropriately with social care, health care and mental health professionals such as schools, social services, CAMHS and GPs.
• Communicate complex and sensitive information to stakeholders.
• Manage individuals and groups, including those who may be distressed by the information given to them. 
• Establish excellent internal working relationships with peers and colleagues. 
• Model the values and culture of the organisation in interactions and relationships at work.
• Build and maintain trusting, empathetic relationships with children, young people, and their significant adults, ensuring interactions are trauma-informed and developmentally appropriate.
• Adapt communication style and approach to suit the needs, preferences, and emotional states of service users, including those with neurodiverse profiles or communication difficulties.
• Provide clear, compassionate explanations of support options, safeguarding procedures, and next steps to children, young people, and families.
• Maintain professional boundaries while fostering a safe and supportive environment for service users.
• Respond to challenging or emotionally charged situations with sensitivity, professionalism, and a focus on empathy and support.
• Ensure accurate and timely documentation of communications and decisions in line with organisational policies and data protection regulations.

Knowledge, training and experience

• Assess and engage in interventions with children and young people and/or their significant adult (as appropriate) in accordance with best practice.
• Complete comprehensive assessments which include assessments of risk and determining appropriate level of response/intervention.
• To be accountable for ensuring own practice meets minimum national standards and is compliant with professional Code of Conduct.
• Maintain knowledge about current, evidence-based practice.
• To maintain a personal profile of professional development in accordance with professional requirements/governing bodies.
• Demonstrate knowledge of all relevant policies and procedures.
• To practice in accordance with relevant legislation involving Safeguarding Children and Young People, Safeguarding Adults and the Mental Capacity Act and to be able to provide advice and guidance to other professionals.
• Provide supervision to volunteers in group or individually as needed.

Analytical and judgment skills

• To work within given frameworks for good and best practice.
• To participate appropriately in meetings to plan and/or evaluate strategies of care.
• Responsible for the provision of accurate and timely data to support team and organisational needs. 

All Staff

• Contribute to the vision and mission of Winston's Wish; whilst embedding the values into your daily work activities.
• Promote equality of opportunity and diversity in accordance with Winston’s Wish policy.
• Contribute to the overall success of the charity’s fundraising needs by providing case studies, attending events and adding value to the experience of our supporters as required.
• Contribute to the brand and reach of the charity by working alongside our Marketing & Communications Team when relevant press opportunities arise or when required for social media and online content (including the use of photography).
• Work to objectives, targets and work plans agreed with your line manager.
• Undertake specific projects and other ad hoc duties agreed with your line manager, fulfilling any deadlines, reviews and reporting procedures required.
• Take an active part in the Quarterly review process and participate in training agreed with your line manager.
• Recognise and champion the lived experience of children and young people with bereavement within your work.
• Ensure the health and safety of all colleagues, volunteers and visitors in accordance with Winston’s Wish policy.

We're looking for an organised, confident and resilient Senior Information Governance Officer to join our Performance Team located at our Head Office in Islington.

£42,000.00 per annum, working 35 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The role will be 7 hours per day, Monday to Friday.

Applicants should attach a cover letter to their CV that demonstrates how their skills and experience will meet our requirements and add value to the team. Please note: those who use AI to generate their covering letter will be rejected.

Interviews will be held between 8th and 10th October 2025.

We offer hybrid working with a minimum of two days per week based in the office.

What you'll do:
- Maintain and update the Look Ahead's Information Asset Register, RoPA and other key governance documentation.
- Support the Information Governance Manager in delivering the annual work programme and reporting to the Information Governance Group.
- Conduct audits and risk assessments of data processing activities and ensure appropriate controls are in place.
- Lead on the implementation and monitoring of information governance policies and procedures across the organisation.
- Monitor compliance with Look Ahead's IG policies and relevant legislation, escalating issues where necessary.

The postholder will
- Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
- Perform other reasonable duties commensurate with the role.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Have effective communication skills and a positive approach
- Enjoy working as part of a small team but able to work on their own initiative
- Be willing to learn and keen to improve and embed robust IG processes throughout Look Ahead
- Be prepared to travel to different services to provide support and monitor compliance

What you'll bring:
Essential:
Skills
- Close attention to detail
- High level of accuracy in their literacy and numeracy
- Effective communication skills
- Good IT skills
- Ability to manage competing demands, prioritise and meet deadlines
- Ability to work on own initiative and exercise own judgment with discretion
Experience
- Previous information governance experience
- Handling data subject requests and applying exemptions when appropriate
- Managing personal data breaches
- Supporting managers to complete DPIAs or legitimate interests' assessments
- Experience of dealing with complex and confidential issues
- Developing and delivering information governance training
- Maintaining accurate records and logs

Desirable:
Skills
- Data Protection Practitioner qualification
- Evidence of continuous professional development
- Intermediate skills in MS Office applications e.g. Word, Excel, and PowerPoint

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

EarthPercent is growing and we're looking for a dynamic Head of Finance & Operations to join our small, passionate, and high-performing team. This is a rare opportunity to play a central role in an organisation that’s inspired hundreds of artists to take meaningful action on the climate crisis. As we enter an exciting new phase of growth, we need someone who can help us scale our impact by building smart systems, strengthening our internal operations, and driving financial and organisational efficiency.

This is a pivotal leadership role at a critical moment for EarthPercent. You’ll be responsible for rapidly developing our internal infrastructure, supporting a growing portfolio of revenue and fundraising streams, and ensuring we continue to operate with excellence, transparency, and care - for our mission and for our people.

Your role will also be responsible for ensuring that we operate within UK legal & regulatory frameworks and stay up to date with changes in relevant legislation. This will sometimes include an international scope as EarthPercent operates in other territories too. 

Do you believe the economy can be changed to serve people and planet? Are you passionate about bold ideas, environmental justice and sustainability? Do you want to take the next step in your research career, leading projects and shaping policy? If so, we’d love to hear from you.

For 40 years, NEF has turned big ideas, rigorous research and community power into real-world change. At this critical moment in politics, we’re looking for a Researcher (Environment & Net Zero) to join our economy and environment team.

Working with a talented group of economists and researchers, you will design, manage and deliver high-quality research projects across energy, climate, transport and wider decarbonisation. You’ll create datasets, carry out quantitative and qualitative analysis, and develop policy proposals that are creative, evidence-based and workable. You’ll also contribute to consultancy commissions, support fundraising bids, and represent NEF externally in meetings, media and public platforms such as blogs, podcasts and videos.

We’re looking for someone with a degree (or equivalent experience) in environmental economics, climate change, sustainability, public policy or a related field; strong research and quantitative skills (Excel and ideally Stata, R or Python); excellent writing and communication ability, and 3–5 years of relevant experience. Just as important is curiosity, creativity, good organisation, and a commitment to building a fairer, greener economy.

Role: Researcher (Environment & Net Zero)
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary range: £42,868 - £45,850
Location: London/South East (in-office minimum two days per week)
Contract type: Permanent

How to apply

Deadline for applications: midnight, 28th September2025
Interviews: w/c 6th October 2025
Start date: ASAP

To apply, please send your CV and responses (in Word format) to the following three questions:

1. Tell us about one piece of environmental or economic research that has influenced your thinking. What did you take away from it, and how would you apply it to NEF’s work? (200 words max)
2. Share an example of when you disagreed with a policy position or research conclusion. How did you approach it, and what did you learn? (200 words max)
3. Describe a dataset you have worked with (academic, work-based, or self-initiated). What question did you investigate, and how did you approach the analysis? (250 words max)

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

NEF is committed to equal opportunities, and we particularly welcome applications from people under-represented in research and policy — including Black, Asian and minority ethnic candidates; disabled people; LGBTQIA candidates; people with mental health conditions; and those from working class backgrounds. We also strongly encourage applications from anyone who is prepared to learn and grow on the job, and stress that past think tank experience is not required.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Job Title – Membership Marketing Manager

Contract – Full time, permanent

Hours - 36 hours per week

Salary - £41,000 per annum

Location - Hybrid (Home Based/London)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram PACEY

Coram PACEY (previously the Professional Association for Childcare and Early Years) was formed in 1977, we are a professional association dedicated to supporting home-based childcare professionals including childminders and nannies to provide high quality services, information and advice to children, their families and carers. We want all children to experience high quality childcare and early education, helping them to have a bright future.

About the role

The purpose of this role is to grow our membership scheme by increasing acquisition numbers through effective marketing and promotion of our membership products and services to new and returning audiences.

Raise the profile of Coram PACEY, our members and the policy work we do within the sector.

Manage a team to deliver key income targets including membership acquisition, merchandise, training, advertising and commission sales.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 30th September 2025

Interview Date: Beginning October

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Role purpose

RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
 

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.

The main purpose of this role is to support and assist Facilitators, Advanced Practitioner,  Responsible Officers and Service managers  in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
 

Key duties and accountabilities

• To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
• Be adept in managing a new client based system.
• Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
• Drafting documentation where appropriate under direction from the Service Manager.
• Communicate with referrers, specifically social workers, mental health provoiders.
• Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
• Ensure the team has excellent administrative support across all projects.
• Help manage communications both within the project team and between the project teams and project delivery partners.
• To ensure that all contractual information is recorded, updated and accessible.
• Work with  Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
• Keep any relevant records for audit compliance.
• Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
•  Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
• Be solution focused and able to troubleshoot.
• Collate and analyse statistical information.
• Prepare and present management information as requested by Service Manager.
• Prepare reports and provide performance information to inform decision making.
• Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

 Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
• RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Willing to understand and oversee other projects.

Essential Experience, Knowledge & Skills

• Excellent prioritisation skills.
• Good written and verbal skills
• Excellent attention to detail.
• Ability to manage conflicting demands and meet deadlines.
• Ability to work on own initiative.
• Ability to stay calm under pressure.
• A methodical and thorough approach to work.
• Approachable, proficient and a good team player.
• Strong organizational, grammar and communication skills.
• Ability to compile data and reports.
• Ability to collate information and present in relevant format.
• Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
• A proactive approach to problem solving.
• Data analysis skills.
•  A strong administrative skill set.
•  Accurate data management and input at high volume, paperwork checks and claim checks.
• Competent liaising with a range of external stakeholders including senior management.
•  A background in administration and proven experience of providing proactive administrative support.
• The ability to work with minimum supervision as part of a small internal team.  
• Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.

Essential Qualifications

• Good general level of education including Math's and English to GCSE Level.
   

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

As a lawyer at The Animal Law Foundation, you will play a pivotal role in advancing our mission to protect animals through legal interventions. You will work closely with the Executive Director and supervise members of the legal team to identify and develop legal opportunities, you will also work closely with the Advocacy and Communications Officer to raise awareness of the legal interventions.

This is a unique opportunity to contribute to the growth and success of a ground-breaking new charity and create meaningful change in the animal protection landscape in the UK.

Position: Lawyer

Contract Term: 1-year fixed term with a view of renewing

Organisation: The Animal Law Foundation

Location: London (On-site) 

Salary: £32,000 to £45,000

mary Duties and Responsibilities

• Legal Strategy: Collaborate with our Executive Director to develop and implement effective legal strategies to advance our objectives. Conduct research and analysis to identify key issues and tactics to drive impactful change.

• Supervise: Supervise the legal caseworkers in their legal strategy and research. 

• Advocacy opportunities: Communicate legal strategy with the Advocacy and Communications Officer to ensure opportunities to advocate and communicate are not missed. 

• Public Relations: Represent The Animal Law Foundation at events, conferences, and public forums to raise awareness of animal law and policy issues. Collaborate with partner organisations and stakeholders to amplify our legal strategy and build strategic alliances.

• Project Evaluation: Monitor and evaluate the effectiveness of legal initiatives. Analyse data and feedback to inform future strategies and improve outcomes.

• Stakeholder Engagement: Engage with key stakeholders, including lawmakers, government agencies, NGOs, and the public, to build support for our objectives. Coordinate advocacy efforts, coalition-building, and public consultations.

More information can be found in the job pack. 

What does The Animal Law Foundation do? 

The Animal Law Foundation was registered with the Charity Commission in August 2022. It is primarily a legal research charity that looks into neglected areas of animal law and where appropriate will instruct lawyers to bring legal challenges to secure any systems in place to protect animals function as they should.

Groups like this exist in the environmental and the human rights space in the UK and in the animal protection space in other countries. There is a desperate need for such work to exist for animals in the UK. 

The UK still has some of the best animal welfare laws in the world, yet the opportunity for vast change contained within these laws is rarely explored. Through exploring these opportunities the whole system for animals can be improved and set global examples. 

It is of vital importance that laws that exist to protect animals are understood and applied. The Animal Law Foundation will work alongside stakeholders to ensure that this happens. 

Imagine This is the only UK charity solely dedicated to supporting the mental wellbeing of seriously ill children and their families. Founded in 2014 by actors Sarah Parish MBE and Jim Murray MBE in memory of their first daughter Ella-Jayne, the charity has rebranded from The Murray Parish Trust to Imagine This in 2025. The charity is now leading a national movement to address a hidden mental health crisis in seriously ill children.

There are one million children in the UK facing life-limiting, life-threatening, and serious chronic conditions. These children are at much higher risk of long-term mental health difficulties that can become more complex and difficult to treat, on top of living with often complex medical needs. Imagine This provides imaginative, innovative and empowering projects to help them navigate their journey with connection, resilience and hope. Our vision is to reach every seriously ill child, and their families, across the UK by 2035, delivering diverse and impactful projects in hospitals, hospices and community settings.

This role will be responsible for an effective and compliant operations function (finance, HR, programmes/projects, governance). You will help the charity to scale its operations sustainably and ensure the charity complies with its legal and governance responsibilities. We are looking for a proactive individual who has an eye for detail in data and administration. You will be ambitious and entrepreneurial, with real vision and a passion for the cause. You will be resilient and collaborative, someone who is highly organised with the ability to juggle a diverse and high workload.

KEY RESPONSIBILITIES

Finance and HR

• Liaise with outsourced bookkeepers (also payroll providers) to ensure timely/accurate information flow.
• Oversee income and expenditure budgets and performance, processing of donations and scheduled payments, and ensuring accurate and consistent coding.
• Work with accountants to support year-end accounts and coordinate annual report production.
• Produce and circulate monthly management accounts and other reports for the Board.
• Support Trustees with designated responsibilities e.g. finance, risk, governance.
• Oversee recruitment, onboarding and HR record-keeping (including freelancers).
• Maintain accurate, compliant data in our CRM (Donorfy), including prompt input of donations.

Charitable projects

• Support the planning and coordination of secured charitable projects, liaising with project partners, monitoring delivery milestones, payment schedule and working with the wider team to maximise success.
• Compiling project monitoring/evaluation data from project partners to support excellent impact reporting.

Governance and operations

Together with the volunteer Charity Secretary:

• Coordination of Board meetings and AGMs, agendas, papers and minutes.
• Maintain central registers (trustee attendance/terms, governance documents, policies, risk, safeguarding training etc).
• Fulfil statutory and regulatory responsibilities, including filing of annual accounts.
• Advise trustees on governance best practice, in line with Charity Commission guidance.
• Management of policies, procedures and operational systems (including the CRM) that strengthen internal controls and identify opportunities to improve cost efficiency.
• Prepare Quarterly reports for the Board, and upon request.
• Ensure compliance with relevant legislation and the Fundraising Code of Practice, including delivering the responsibility of data protection lead.
• Maintain relationships with volunteer Independent Advisors and commissioned service providers e.g. finance, HR and legal to ensure compliance/best practice.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Job purpose

As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training

Key Responsibilities

• To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
• To maintain detailed case records
• Keep up to date with legislation, policies and procedures and undertake appropriate training
• Contribute to team

Essential Criteria:

Experience and Skills:

• Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
• Minimum 2 years f debt advice experience
• Proven record of good quality debt advice
• Provided casework support
• Experience in a client-facing service envirnment
• CMS experience (Advice Pr preferable)
• Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams

Communication and Interpersonal Skills:

• Clear communication skills and a strong command of the English language, oral and written
• Ability to communicate with internal and external stakeholders
• Advocacy skills
• Ability to remain non-judgmental
• Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community

Personal Attributes:

• Ability to work as part of a team and be open to receiving feedback and learning from others
• Ability to give and receive feedback objectively and sensitively
• Custmer-focused attitude and a commitment to delivering exceptional service
• Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
• Ability to think outside the box and be open to new challenges

Commitment:

• A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

The Methodist Church is committed to ensuring its churches are safe spaces for all. We work hard to ensure compliance with legal requirements, develop good practice, provide effective training and give professional advice on individual cases. We have an exciting opportunity to join our new safeguarding regional team operating in the southwest region and take this forward supporting Methodist churches and work.

About you

The post holder will join a team of safeguarding officers who will carry specific responsibility for individual cases, undertake risk assessments, lead training and advise churches. The post will be aligned to the Bristol Methodist District and provide support to colleagues across the regional area requiring regular travel.
The successful candidate will hold a relevant professional qualification and relevant experience and expertise in child and/or adult protection.

Our Culture, Values and Benefits:

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme with pensions matched up to 8%.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We are a Disability Confident Committed employer, and welcome applications from disabled people. 

Closing date: Tuesday 30 September 2025

Interview (in person) will take place on: Monday 6 October 2025 (venue TBC in Bristol)

For more information about us visit our website.