Quality Development Adviser Jobs
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Primary Duties and Responsibilities
This will be based within community venues and working alongside our REP Case Managers to deliver an employability themed curriculum on a face-to-face basis. You will ensure that all learners have completed their ESOL Assessment, are engaged in the right level of support, are learning and are thriving in their journey towards integration in the UK and progressing with their ESOL to support returning to work over their time on REP.
Your responsibilities will include:
• Work alongside Case Managers to complete ESOL assessments and design bespoke
ESOL learning plans for each individual
• Deliver good quality in-house ESOL provision on a face-to-face basis appropriate to
learners levels and in the community and at community venues.
• Where needed liaise with local colleges, ESOL providers, charities and other
organisations to refer learners based on their language levels and needs
• Monitor leaners’ engagement with courses, including our own, their progress and
objectives or qualification achieved. Adapt provision where needed to maintain
engagement.
• Deliver activities in accordance with contractual Service Level Agreements and company
standards
• Keep accurate service users’ records in accordance with data protection requirements so
that personal information is safeguarded, and progress towards KPIs accurately recorded
on the case management system.
Knowledge, Skills and Experience:
Required
• ESOL/EAL subject specialist teaching qualification or equivalent experience
• Experience working with refugees and / or those facing complex barriers
• Knowledge and understanding of Data Protection, Health & Safety and Diversity &
Inclusion
• Experience in successfully managing and progressing customers to meet agreed goals
and ambitions
• The ability to be based in, and travel around designated catchment areas
• Experience adapting delivery to meet the needs of those at varying levels whilst creating
an engagement environment and meeting high standards
Desirable
• Trained in Trauma-informed support
• Access to a reliable vehicle and a full, clean drivers' licence
• Knowledge of Dari, Farsi or Pashto.
Key Competencies:
• Ability to engage, motivate, challenge and inspire;
• Proactive and solution focused, bringing both creativity and practicality to bear;
• Excellent communication skills;
• Performance and target focused;
• Excellent organisation and prioritisation skills;
• The determination and drive to want to make a positive difference.
Location and compensation
You will primarily working on an outreach basis within the community. There are two part time roles available on 6 month fixed term contract, one covering Thames Valley and the other Surrey and Sussex
Compensation: You will receive a salary in the range 26,000-30,000 (FTE) GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.
Company Overview:
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advocate (IDVA) to join the Merton Team working 37.5 hours a week. This role involves both face to face and virtual support in a hybrid model of working, you will work from home and be co-located in the Housing department at Merton Civic Centre.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This role is a hybrid working role based in the Housing department, Merton Civic Centre.
As an Independent Domestic Violence Advocate you will:
- Implement effective ways of working with victims and those supporting them to increase safety and reduce harm.
- Provide a high-quality, front-line service to victims of domestic abuse, delivering a premium service prioritised according to risk, primarily focusing on victim/survivors aged 16+
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- Have a knowledge of help-seeking barriers and support needs of victims of domestic abuse (in heterosexual or same-sex relationships).
- Have a good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- Understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
- Understand safeguarding issues, and the legal responsibilities surrounding these issues.
- Direct service delivery to victims of domestic abuse or other vulnerable people.
- Have excellent communication, negotiation and advocacy skills, both written and verbal when interacting with a range of agencies and individuals. Understand and be committed to equal opportunities and diversity issues in policy and practice.
- Have a strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Housing Independent Domestic Violence Advisor (IDVA)
Salary: £28,000 - £32,000 (pro rata)
Location: Hammersmith and another London borough (tbc)
Hours: 21 hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
We are excited to be taking the lead in the London Whole Housing Service Partnership (LWHSP) which will address and enhance the pathways of housing support for women experiencing domestic abuse, from removing them from immediate harm, to enabling recovery and resettlement across all levels of need. The LWHSP are seeking to build on our delivery across 11 East and West London boroughs of the Whole Housing Approach (WHA).
The Housing IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will specialise in working with clients for whom housing, and risk of tenancy breakdown is a factor. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women, focusing on working with those aged 18 and over who access the domestic abuse service. You will hold a caseload of survivors and will also be required to work as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support.
About You:
As a Housing IDVA, you will need to have a degree of flexibility for colocation work across London boroughs; providing support to women who have experienced domestic violence, focusing on individuals with housing or tenancy issues. Working in our fast-paced crisis intervention, advocacy and support service, you’ll ensure the voice of survivors informs every stage of the process. You will have your own caseload of survivors and will focus on working with those aged 18 and over who access our domestic abuse service.
You will bring experience in providing independent domestic violence advocacy and support for women who approach housing advice and assessment for help. Ideally experience in working with housing service providers, and advising women of their rights and options for seeking help and support from other agencies. You will have the ability to develop individual safety and support plans in-line with the clients’ needs and the risks they face.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Tuesday 28 May 2024 @ 23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
There has never been a more important time to act on the environmental crisis. In 2021, the UK hosted the UN climate conference in Glasgow, published its net zero strategy and passed a new Environment Act. Since then, Green Alliance has played a crucial role in fighting back against rhetoric and campaigns seeking to delay or reverse environmental ambition.
In this critical general election year, the pressure is now on for all parties to embrace ambitious policy platforms on the environment. Green Alliance aims to ensure that the government goes further and faster to meet environmental challenges and we work in partnership with others to do this.
We are recruiting a new political adviser to join our politics team. Responsibilities will be varied, including but not exclusive to leading the political engagement work for various projects across Green Alliance, covering a broad range of environmental issues aimed at securing meaningful progress from the current Government, as well as putting climate and nature at the heart of the next general election; building relationships and networks across Westminster; leading advocacy interventions and providing political support to our policy experts.
The role requires a highly skilled individual who will help us build on our strong relationships and networks across Westminster, and to deliver ambitious political leadership on a range of issues.
This is a brilliant opportunity for an exceptional communicator who is adept at bringing people together around a shared vision, and who has the interpersonal skills to inspire and work across Green Alliance and our extensive network of partners.
Green Alliance is a charity, independent think tank and advocate, committed to achieving a greener future. We believe that ambitious political leadership is the route to change at the speed and scale necessary.
We play a central role in shaping the natural environment, low carbon and resource policy agendas in the UK and are known for our cross-party influence and the clarity of our insights.
We aim to create a supportive and collaborative culture that allows people to reach their full potential, and to provide an inclusive working environment where diversity is valued and everyone is able to thrive.
At Green Alliance we believe that a diverse team leads to higher quality policy development and advocacy for the environment. We value the breadth of lived experience of our staff and support people to thrive. We encourage applications from all sections of society, particularly those from working-class backgrounds and people of colour who are under-represented in the environment and think tank sectors, to help us achieve our vision of a green and prosperous UK for all.
Please see job pack for details on how to apply.
Please note CVs will not be accepted.
Deadline for applications: 09:00 am, 28 May 2024.
The client requests no contact from agencies or media sales.
We have a unique opportunity for an IDVA in a pilot project at Charing Cross Emergency Department. This s a full time 37.5hrs on a 12 month fixed term contract until end of June 2025. Co-locating, in a health service, an Independent Domestic Abuse Advocate (IDVA), a Domestic Abuse (DA) Coordinator and a violence prevention worker has never been trialled before anywhere in the UK.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
- Clinical supervision and group reflective practice
About the role:
This is co-located at Charing Cross Hospital 4 days per week and 1 day per week at our office near Old Street. You will:
- Implement effective ways of working with victims to increase safety & reduce harm
- Provide a high-quality, front-line service to victims of domestic abuse
- Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse
- Run group training sessions & share your specialist knowledge with acute staff across the hospital
Please note that the successful applicant will be required to sign an honorary contract with the Hospital Trust in addition to their contract of employment.
You will need:
- knowledge of help-seeking barriers & support needs of victims of domestic abuse
- a good understanding of domestic abuse & it's impact
- knowledge of risk assessment, safety planning & risk management
- understand safeguarding issues, and the legal responsibilities surrounding thee
- direct service delivery to victims of domestic abuse or other vulnerable people
- good communication, negotiation & advocacy skills, both written & verbal, able to interact with a range of agencies and individuals
- have strong crisis management skills, able to deal with stressful and difficult situations
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Job description
Mind in Tower Hamlets, Newham and Redbridge (MindTHNR) have been subcontracted by NHS East London Foundation Trust to deliver employment support as part of Tower Hamlets Talking Therapies provision. Tower Hamlets Talking Therapies offers psychological therapies to those in primary care with common mental health disorders. The employment service is funded via the Department of Work and Pensions and Department of Health as part of a national pilot scheme.
Purpose of role
The post holder will operate as part of a team of employment advisors, working closely with clinicians within Tower Hamlets Talking Therapies as well as supporting the independent evaluation. They will offer one to one support to service users to find, return to or retain employment. The role will involve working directly with Jobcentre Plus, employers, trade Unions and employment agencies to keep people in employment as well as securing employment opportunities. This role may be delivered from multiple locations across the borough.
Adopting our organisational culture
We have a strong reputation for delivering high quality Employment in Talking Therapy services and achieving positive recovery outcomes. Our employment advice and support practices are underpinned by our Professional Code of Ethics, Code of Conduct and organisational values. We expect everyone to embrace our culture, ethos and our anti-racist, anti-discriminatory and inclusive practices throughout their work.
Key Responsibilities
Case Management – One to One Support
· Maintain a caseload of clients offering one to one support to help clients find, remain or retain employment.
· Carry out initial telephone assessments and action plans using SMART goals to identify clients goals and barriers to employment.
· Offer a range of employment support interventions to clients that will support them to find, remain or return to work.
· Support clients to create CVs, Cover Letters, write applications, inform clients of job search techniques, and provide mock interview practice.
· Provide 1-2-1 support to clients to enable them to return to work after long term sickness absence or other reasons
· Work closely with employers to support clients to remain in their jobs by negotiating reasonable adjustments at the workplace
· Work closely with local employment law professionals and trade unions to offer clients and their employers with information about their employment rights and responsibilities
· Make client referrals to JPM/Charity People mock interview sessions and refer clients to monthly webinars
· Complete vacancy search for allocated sectors as part of the EA Vacancy Bulletin
· Manage allocated service project and work with the team to ensure referrals are received on time
· Offer one to one sessions at least 1 evening per week where working hours will be 11 – 6:30pm
· Work closely with local employment support agencies such as the job centre, recruitment consultancies, training and work placement providers to offer suitable opportunities
Stakeholder Engagement and Relationships
· Work in an integrated way with the IAPT clinical team to demonstrate a seamless service to the client. Co-location to different NHS IAPT services and centres across Tower Hamlets to offer Employment Advice.
· Work closely with local agencies to identify appropriate job vacancies.
· Signpost the client, where necessary, to other agencies who will be able to provide advice on benefits or support that the client may be entitled to
· Where appropriate, work with other agencies the client is already being supported by, to deliver a more effective support service.
· Liaise as appropriate with secondary care mental health services and social services departments.
Administration/General
· Provide a service that is flexible as far as possible in terms of session hours, enabling, where possible, at least some of these sessions to be available outside normal working hours.
· Ensure that all necessary paperwork is completed on time, including questionnaires, reports and minutes for each client engagement and that these are regularly updated using the IAPTus (patient database system) and protocols.
· Ensure Caseload Management Tool is regularly up to date with client session information and targets.
· Attend Caseload Management Review meetings with Senior Employment Advisor
· Ensure good communication, planning and workload management.
· Maintain appropriate records/case notes and be administratively self-servicing.
· Screen therapy clients for suitability to Employment Advice Service.
Regulations and governance
· To remain informed of relevant legislation and changes to the benefit system, GDPR and data compliance.
· Maintain confidentiality and ensure that information is stored according to Mind in Tower Hamlets, Newham and Redbridge policies and service guidelines.
General duties required of all MindTHNR Employees
· Comply with, promote, and contribute to the development of MindTHNR’s: Aims and
Values, Equality, Diversity and Inclusive principles and all organisational policies.
· Attend appropriate internal, external meetings, supervision and away days.
· A commitment towards ongoing professional development and participation of training events required by the organisation and role.
· Other than where central administrative support is available, to be administratively self- servicing.
This job will be reviewed periodically in line with the organisation’s Business Plan. The role as described is not exhaustive and so there may be other areas which are the responsibility of this role
The client requests no contact from agencies or media sales.
The HR team is helping to steer the organisation through ongoing change and you will be joining an enthusiastic, ambitious, sociable, and professional team.
At Simon Community NI our vision is of a society where everyone has a home. Our clients are at the heart of what we do, and last year we supported over 600 people daily who were either homeless or at risk of becoming homeless. Our staff are crucial to making this happen.
This is a superb opportunity for someone with previous experience of providing HR support and advice to managers on all employment and HR related matters. You will hold CIPD Associate Membership (or be actively working towards this), with at least 1 one year’s experience in handling HR policies, procedures and processes relating to employee relations, end-to-end recruitment, onboarding, grievance and disciplinary cases and absence management.
To be successful in the role you will positively respond to change, be adaptable, work well within a team and know how to effectively resolve conflict.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you a good communicator with an understanding of the issues affecting carers? Do you have strong emotional resilience and a desire to help others? Do you enjoyed a busy and rewarding working environment?
We have an opportunity to work for our Adult Carers Team as an Adult Carers Support Advisor. You will provide emotional and practical support to Adult Carers in the London Borough of Bromley, aligned and working closely with the integrated care networks.
- To offer emotional and practical support to build resilience for carers on a one-to one basis.
- To provide support face to face, over the phone and in group settings.
- To develop and run local support groups.
- To actively target those carers facing multiple issues, most likely to fall into crisis
- To support carers to access and where appropriate complete Carer’s Assessments
- To build and maintain a network of contacts with local service providers
- To organise and participate in training events for carers and professionals.
- To organise and participate in events for carers and or to raise awareness of carers needs, such as but not limited to Carers Week and Carers Rights Day
- To run an active caseload within the KPI requirements of the Bromley Well contract.
- To input cases on to the Charity log system accurately
- To ensure that services are accessible to carers.
- To participate in the provision of news and the production of the Carers newsletter
- To collaborate with other Bromley Well partners, including Mencap/MIND etc. to ensure effective appropriate referral pathways for quality service provision.
- To abide by and take part in the development and review of policy and procedure for the Carers pathway.
- At all times to maintain the professional integrity and reputation of the Charity and represent their main interests in any dealings with other bodies, groups and individuals.
- Attend staff meetings, supervision and organisational events as required.
- Collect case studies to help demonstrate AGE UK Bromley and Greenwich’s Adult Carers Support service’s impact.
- To undertake any other duties commensurate with the purpose and remit of the post.
- Undertake out of hours and weekend work as the role requires for which TOIL will be granted
If you think you are able to make a difference to the lives of adult carers, we would love to hear from you. For further details please read through the job pack and apply via our website.
The client requests no contact from agencies or media sales.
Job purpose and key responsibilities
We are looking for a Deputy Team Leader to help us to achieve our ambition for women’s equal and meaningful participation and leadership in humanitarian and nexus programming.
As member of the global Women Lead in Emergencies team, you’ll provide high-quality and responsive technical services to the CARE confederation and partners. You will work closely with the Team Leader to deliver the Women Lead in Emergencies’ strategy and workplans, including leading on the Women Lead in Emergencies Community of Practice and MEAL function, and providing direct technical assistance to CARE offices and partners on all aspects of their Women Lead programming.
Why work for us?
It’s a great time to join both CARE International UK and the global Women Lead in Emergencies team as we embark on an exciting period of growth and change. CARE International UK has a new Chief Executive and a refreshed Vision 2030 strategy focused on Local and Women’s Leadership, Humanitarian Action and Climate Justice. You will be joining the Women Lead in Emergencies team at an exciting time as we expand the team to scale up our Women Lead programming with CARE offices around the world.
About you
We’re looking for an experienced technical advisor with expertise in gender, governance, and monitoring, evaluation and learning, and practical experience of working in humanitarian and crisis-affected settings. You will be a feminist with experience of working with women-led organisations. You will be excited by the prospect of becoming a specialist in the CARE Women Lead model (if you’re not already) and working flexibly with project teams and community-based women’s groups in diverse contexts to adapt the approach to their needs.
As this is both a new role and team, you will enjoy collaborating with others to build and test new systems and ways of working. As this is a global team, in addition to English, you will be comfortable working in one other of the CARE global languages (Arabic, French and/or Spanish).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This role is a hybrid role within the Children and Families Team which is part of the Wiltshire Domestic Abuse Service, providing support to children and young people that have witnessed or experienced domestic abuse.
The Children and Young Persons Triage Advisor will act as the gateway for all children and young people referrals to the Wiltshire Domestic Abuse Service. Working within an experienced and established team, the Children and Young Persons Triage Advisor will:
- Triage referrals, with a particular focus on children and young people who have witnessed or experienced domestic abuse.
- Conduct risk assessments and offer immediate safety planning advice.
- Respond to safeguarding concerns.
- Signpost victims and professionals to other support agencies where appropriate.
- Provided early intervention support to children and young people as part of triage and welfare calls made.
- Offer specialist domestic abuse advice and support to professionals.
- Making welfare calls to victims who are waiting to start structured support.
- Support as required with co-facilitating in our children and young persons group work provision
In addition, the role requires the building of effective relationships both internally within the Wiltshire Team and externally, supporting a multi-agency approach.
Main Duties and Responsibilities:
Working within the agreed policies, principles and codes of practice of FearFree, the post holder will:
Working with children and young people and risk management:
- Provide a victim focused service, with an understanding of the impact of trauma on children and young people.
- Demonstrate specialist knowledge and understanding of domestic abuse and how this may impact on the children and young people and their wider family unit.
- Provide advice, guidance and support to children and young people who have witnessed or experience domestic c abuse.
- Assess, manage and review risks to service users, colleagues and self, including the use of the dash risk assessment tool and SOAG.
- Make safeguarding referrals where appropriate: including to Children’s Social Care, Adult Social Care, Mental Health crisis teams and MARAC.
- Work directly with individuals or groups as agreed with the Team Manager.
- Safeguard the health and welfare of the children and young people and their families.
- Respond to emergencies and crisis situations including supporting a service user to access a place of safety if appropriate.
- Manage and support service users by telephone with low to medium support needs in line with the agreed values and aims of the service.
- Support as required with co-facilitating in our children and young persons group work provision
- Act as duty worker as part of a rota system. Duty shifts take place in the Trowbridge Office on weekdays between 9 and 5pm.
Team working
- Offer professional advice and support to multi-agency partners.
- Feedback to the Team Manager, Wiltshire Service Manager and/or other Support Workers any information related to the service users support needs or risk issues, and progress on support tasks.
- Work effectively in partnership with multiple statutory and voluntary agencies to enhance service delivery, safety and safeguarding.
- Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holiday and sickness.
- Work closely with other agencies, to network with, make referrals to and maintain good relationships with, and be able to disseminate information appropriately.
- Communicate with other staff, as well as the Team Lead and Wiltshire Service Manager, issues related to activities and work undertaken.
Administrative duties
- Help provide a responsive support service with a high quality of customer care.
- Answer the telephone and take messages and referrals, take action on messages and referrals and provide a triage service for all children and young people referrals.
- Assist in the referral process and children and young people follow up calls, contacting other agencies and helping to arrange appointments.
- Assist in the assessment and identifying children and young people for priority allocation
- Update written and computerised records with accurate clear information to deadline, including maintaining details of any special needs required by service users.
- Assist with monitoring and evaluation policies and procedures and producing reports.
Additional tasks and responsibilities:
- Ensure personal safety for self, other staff and service users at all times
- Participate in personal training and supervision opportunities and attend team meetings.
- Carry out other tasks appropriate to the post, which may be identified as the service develops and as agreed with the Team Manager and Wiltshire Service Manager.
- FearFree is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged.
FearFree is committed to encouraging equality and diversity in the workplace. We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Helpine Advisor (known internally as a Triage & Early Intervention Officer) to join the Warwickshire team, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As a Triage & Early Intervention Officer, you will be:
You will be talking to people on the telephone from a variety of different backgrounds, all with different experiences. No two days are the same & you will need to use your communication skills and resilient nature to help those dealing with trauma and the effects of crime, who may have gone through a life-changing experience. Previous experience is not required as you will receive robust training prior to working directly with clients. You will also receive ongoing support to ensure that you can provide victims with quick responses to meet their needs and help them cope and recover.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Hours: Full- and part-time positions
Contract: Permanent
Location: CAML charity offices and outreach venues
Salary (pro rata for part time): From £28,000 per annum
Annual Leave: 25 days (pro rata for part time), Charity Day, plus public holidays
Pension: The charity operates a pension scheme
The charity offers an employee assistance programme
Deadline: 6pm, Thursday 16th May 2024
Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families across the London boroughs of Lambeth, Merton and beyond. We provide a range of information, support and advice services. We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.
We are looking for an accredited Debt Adviser to provide comprehensive debt advice and support to those in need. If you have at least one year’s experience as an accredited debt adviser, passionate about supporting individuals and families in need and interested in joining a dedicated, professional team we would love to hear from you.
If you are not an accredited Debt Adviser but you are an accredited Generalist Adviser with at least one year’s experience, are willing to complete the relevant training, passionate about supporting Merton and Lambeth residents, we would love to hear from you.
The successful candidate will have excellent interpersonal skills and be able to work flexibly with clients. You will be meticulous in your work, especially when supporting clients and maintaining case records for continuity of casework. You will also be very well informed with regards to legislation, case law and policy changes relating to debt and benefits.
Our offices have excellent public transport links and Mitcham also has a carpark. We offer a friendly and welcoming work environment and can provide flexible work opportunities dependent on service demands.
Main duties and responsibilities
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Provide comprehensive, full range of debt advice in line with Financial Conduct Authority and Debt Advice Quality Framework
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Commit to train for debt adviser (if trainee) and ongoing training/development (all roles) as requested by the charity
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Provide generalist advice in benefits, income maximisation and housing as required
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Complete Debt Relief Orders on behalf of clients (if accredited)
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Use your interpersonal skills to explore, listen and understand complex problems as they affect each individual and tailor approach to advice accordingly
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Provide a clear plan of action and follow-up on actions relating to cases as appropriate
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Follow-up on actions relating to cases as appropriate
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Identify and escalate serious problems, including safeguarding, appropriately
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Ability to work to own initiative within a team environment.
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Work closely with service colleagues and wider CAML team
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Support clients in CAML offices and outreach venues
Monitoring Quality and Case Recording
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Ensure all client engagement and support is comprehensively and accurately recorded
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Review your work, and monitor quality standards, as per the Citizens Advice quality framework
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Ensure data protections regulations are adhere and office procedures followed
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Work with your line manager, senior managers and charity colleagues to develop and improve services, and your own standards.
Other Duties and Responsibilities
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With wider charity team and other organisations, ensure clients are supported with related advice issues
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Ensure all work is fully compliant with our policies and procedures and Citizens Advice Quality Standard
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Assist and contribute to the charity’s communications, research and campaigns work
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Maintain positive working relations with our stakeholders
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Professionally represent Citizens Advice Merton and Lambeth
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Other duties as requested by your line manager, senior manager and Chief Executive
Professional Development
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All our team receive comprehensive induction to the charity and our work. We support Advisers in their professional development to ensure we’re up to date with recent legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager (Head of Advice Services).
Person Specification
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Generalist Adviser certificate (Citizens Advice or equivalent) – Essential
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Accredited debt adviser (either through relevant Citizens Advice debt training, Wiser Adviser training). – Essential for accredited role
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Willingness to undertake training and development to comply with Citizens Advice quality standards
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Experience of using client management databases (we use Casebook) - Desirable
-
Ability to prioritise work, meet deadlines and manage caseload - Essential
-
IT competency and experience - Essential
-
Ability and willingness to work as a team - Essential
-
Understanding of and commitment to the aims and principles of Citizens Advice service - Essential
This job description and personal specification does not form part of any contract.
If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website to find out how to apply. (please note we will not consider CVs for this role).
The deadline for applications is 6pm, Thursday 16th May 2024.
If you do not hear from us, we are afraid your application was unsuccessful.
We reserve the right to close applications early if we receive sufficient applications for the role.
We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.
The client requests no contact from agencies or media sales.
I&A Adviser role
Information & Advice Adviser
Mitcham (On-site) with hybrid working available after a successful training period.
£28,000 - £31,500 per year
Full time or Part Time
Contract (Fixed term until 31 March 2025)
Own car desirable but not essential. You will be required to undertake home visits across the borough of Merton.
Job description
Information and Advice Adviser
Hours: Full time 37.5 hours per week or 2 part time roles. We are open to flexible working discussions.
Salary: £28,000 - £31,500 per year
Location: This role will be based at our Elmwood Road Centre in Mitcham, with regular travel across the Borough of Merton.
After training and development, and after successful completion of the probationary period, there may be an option for hybrid working.
Reports to: This role reports to our Information and Advice Manager and is part of the wider Age UK Merton Community Support team.
About the role
We are recruiting an Information & Advice Adviser who will be joining a progressive, inclusive and dynamic team, an integral part of our Community Support model, and wider Age UK Merton services.
The Information & Advice Adviser is a vital role that works directly with older people who come to the service seeking information and advice on pension age benefits.
Last year the service worked to support over 800 older adults with information and advice on benefits, health, housing and care, and assisted the uptake of nearly £400,000 of previously unclaimed benefits.
An important part of this role will be to triage initial client needs which have been referred into the service by both internal and external partners, this will then ensure the team provides the right advice and high-quality support, whether on the phone, email or face to face.
You will be joining an accredited advice service (with the Advice Quality Standard), delivered by a high calibre team and you will be given opportunities to train and develop in the role.
About you
You are an enthusiastic, motivated and organised person with excellent people skills who is looking for a role where real impact is made on the lives of the people you are supporting. You will need to have attention to detail, and strong problem-solving skills to support the complex and diverse range of issues that our clients face.
Experience in the information and advice sector is desirable but not essential as full training will be given. What is important is your ability to work as part of a team but also using your initiative, being flexible and collaborative across the team at Age UK Merton. All our employees demonstrate our values of Quality, Integrity, Kindness, Inclusivity and Collaboration, and you will see this reflected throughout the people who make Age UK a wonderful place to work.
About us
Age UK Merton supports over 3,000 older people a year, our mission is to provide quality advice and services that meet the needs of older adults in Merton.
We have a comprehensive package of employee support, including a holistic approach to our employees’ health and wellbeing.
We offer:
25 days annual leave, plus bank holidays. In recognition of long service, this annual leave entitlement will increase to 27 days after 5 years’ continuous service, and to 30 days after 10 years’ continuous service.
Age UK Merton gifts an additional three days leave between Christmas and New Year.
Admittance to our employee benefit scheme Medicash- a suite of health and wellbeing support.
Enrolment into our pension scheme.
If you have any questions, please do not hesitate to contact us, we would love to hear from you!
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an Independent Domestic Violence Advisor (IDVA) to join the team in Manchester, working 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
As an IDVA you will be:
- Providing a pro-active, high quality, frontline service to victims of domestic violence and abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
- Working with victims of domestic abuse to assist them in accessing services to keep them and their family safe.
- Developing individual safety plans to meet client's needs as identified in the needs and risk assessment.
- Providing advocacy, emotional and practical support and information to victims including exploration of legal and civil options, housing, health and finance and support clients through the criminal justice system.
- Supporting the empowerment of the client and assist them in recognising the features and dynamics of domestic abuse present in their situation.
- Working within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse.
You will need:
- A good understanding of domestic abuse including the impact of domestic abuse on victims and their children.
- To understand the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children.
- Experience of managing a complex caseload, able to prioritise work and deal with competing demands demonstrating an organised and methodical approach to work.
- Experience of working within a multi-agency and legislative framework have strong crisis management skills and the ability to deal with stressful and difficult situations.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
We are looking for a Children and Young Persons Independent Sexual Violence Advisor to join our team in Lincolnshire working 37.5 hours a week. We can be flexible on the working hours.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your Birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs.
You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.
To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.
IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.
If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.