Refugee jobs

We are looking for a dedicated and proactive Grants & Partnerships Fundraiser to help grow our support for some of the world's most marginalised children.

At Children on the Edge, we envision a world where every child thrives, no matter their geography, ethnicity, gender, or caste. Working hand-in-hand with communities in Bangladesh, India, Uganda, Myanmar, and Afghanistan, we support children in some of the toughest situations.

About the role

In the role you will be working with the Grants Manager to maximise funding from foundations and grant-makers (currently around £800,000 p.a.) and to support our partnerships with high-net-worth individuals. You will manage and grow a portfolio of funders while identifying and nurturing new relationships.

You will be responsible for prospecting new opportunities, writing compelling applications, and creating insightful narrative and financial reports to help us sustain a broad base of restricted and unrestricted funding for our work. This is a fantastic opportunity for a motivated fundraiser to join a small, dynamic organisation and champion community-led programmes that create protective environments full of hope, life, colour, and fun.

About you

To be successful in this role, you will have an interest in and understanding of community-led international development and a passion for Children on the Edge's approach.

You'll have excellent communication skills, a proactive and collaborative approach, and enjoy creating compelling applications and reports for funders. You should be results-driven and have the self-motivation and drive to meet deadlines, and an aptitude for financial reporting will be helpful.

We are responsive and adaptive at our core. There is no "one-size-fits-all" approach here; we tailor our programmes to the unique needs of each community we partner with. To thrive in this role, you will also need to be a flexible and adaptive problem-solver, and be motivated to learn from others.

For full details see our Job Pack.

The Choir with No Name London – Choir Manager
Part time (20 hours per week)

£35,057.32 (pro rata)
One-year fixed term with possibility of extension

About us:

The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.

We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.

What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.

We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.

We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!

About the role:

We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.

This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!).  You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.

If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!

The closing date for applications is Monday 22nd September at 9am

About Care4Calais

Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK. 

In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.

All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.

About the Role

Care4Calais is recruiting two Operations Coordinators to support its humanitarian operations in northern France. The association operates every day of the week, coordinating the distribution of non-food items (NFI) and providing services and activities, such as phone charging, games, and access to hairdressing, bicycle repair, and sewing equipment.

As an Operations Coordinator, you will oversee the daily distribution of aid and manage volunteer teams, ensuring that proper safety procedures for effective aid distribution are in place, communicated, and consistently applied. You will also contribute to warehouse operations and logistical planning.

You will be part of Care4Calais' core team in France and report directly to the Head of Field Operations in France. The role requires a proactive, hardworking individual with excellent organizational skills and the ability to make quick, compassionate decisions in a fast-paced environment. While this is a challenging position, you will receive a thorough induction and work alongside experienced team members.

Key Responsibilities

• Provide core operational support for Care4Calais’ operations in northern France.
• Support the logistics and purchasing department to manage new and second-hand clothing stock and assist with operational planning for field activities.
• Oversee and deliver Care4Calais’ NFI aid distributions and services to people on the move at the French/British border.
• Manage and support teams of up to 40 volunteers daily to provide services in Calais and Dunkirk, including leading daily briefings and safety training.
• Support the smooth running of a warehouse and donation storage facility.
• Work alongside a small staff team to develop processes, procedures, and documentation to improve the operational efficiency of Care4Calais’ humanitarian work.
• Attend external meetings and build and maintain relationships with partners and key stakeholders, ensuring Care4Calais' operations run smoothly.

Person Specification

Essential Criteria:

• Experience working or volunteering in a humanitarian context, with human rights organisations, or with refugees and asylum-seeking individuals.
• Experience managing projects that involve risk management, health and safety, safeguarding, and compliance.
• Strong verbal and written communication skills, including the ability to convey information clearly and concisely to a wide audience.
• Experience managing warehouse operations or complex logistical and purchasing projects.
• Excellent written and spoken proficiency in English and at least B2-level proficiency in French.
• Strong digital literacy, including the ability to use Google Workspace effectively.
• Full, clean driving licence and experience or willingness to drive vans.

Desirable Criteria:

• Proficiency in one or more of the languages spoken within asylum-seeking communities, such as Arabic, Farsi, Pashto, Dari, Kurdish Sorani, Tigrinya, or Amharic.
• Experience working with teams from diverse cultural backgrounds.
• Experience delivering mass distributions of NFI or other aid in a humanitarian context.
• Applicants with refugee or migrant backgrounds, or those with lived experience of the UK or EU asylum systems, are strongly encouraged to apply.

Diversity and inclusion

Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.

As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.

We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.

À propos de Care4Calais

Care4Calais est une association caritative bénévole qui fournit une aide et un soutien essentiels aux réfugiés en France et au Royaume-Uni.

Au Royaume-Uni, nous collectons et distribuons des vêtements, des chaussures, des téléphones portables et d'autres biens/produits essentiels, tout en offrant un soutien social et un accès à des services juridiques, médicaux et éducatifs.

Dans le nord de la France, nous intervenons toute l'année depuis Calais, en collaboration avec les communautés locales de Calais et de Dunkerque, pour fournir des vêtements chauds, du linge de lit et des services aux réfugiés vivants dans des conditions difficiles et dangereuses.

Toutes les opérations de Care4Calais sont mises en place par une petite équipe de personnel dévouée, qui supervise de grandes équipes de bénévoles pour fournir un soutien essentiel aux demandeurs d'asile et aux réfugiés, au Royaume-Uni et en France.

À propos du poste

Care4Calais recrute deux coordinateurs d'opérations pour soutenir ses opérations humanitaires dans le nord de la France. L'association intervient tous les jours de la semaine, coordonnant la distribution de biens non alimentaires (NFI) et proposant des services et activités, tels que la recharge de téléphones, des jeux, ainsi que l'accès à des salons de coiffure, des ateliers de réparation de vélos et du matériel de couture.

En tant que coordinateur des opérations, vous superviserez la distribution quotidienne et gérerez les équipes de bénévoles, en veillant à ce que les procédures de sécurité nécessaires à une distribution efficace soient en place, communiquées et appliquées systématiquement. Vous contribuerez également à la gestion de l’entrepôt et à la planification logistique.

Vous intégrerez l'équipe principale de Care4Calais en France et serez directement rattaché(e) au/à la Responsable des Opérations Terrain France. Ce poste requiert une personne proactive et déterminée, dotée d’excellentes compétences organisationnelles et capable de prendre rapidement des décisions, avec bienveillance dans un environnement en constante évolution. Bien qu'il s'agisse d'un poste exigeant, vous bénéficierez d’une formation approfondie et travaillerez aux côtés de membres expérimentés de l'équipe.

Principales responsabilités

• Fournir un soutien de base aux opérations de Care4Calais dans le nord de la France.
• Assister le service logistique et approvisionnement pour gérer les stocks de vêtements neufs et d'occasion et aider à la planification des activités sur le terrain.
• Superviser et fournir les distributions d'aide humanitaire et les services NFI de Care4Calais aux personnes déplacées à la frontière franco-britannique.
• Gérer et accompagner quotidiennement des équipes de 40 bénévoles maximum pour fournir des aides à Calais et à Dunkerque, notamment en réalisant des briefings quotidiens et des formations à la sécurité.
• Participer au bon fonctionnement d’un entrepôt et d’un centre de stockage de dons.
• Travailler aux côtés d'une petite équipe pour développer des processus, des procédures et de la documentation afin d'améliorer l'efficacité du travail humanitaire de Care4Calais.
• Participer à des réunions externes, établir et entretenir des relations avec les partenaires et les principales parties prenantes, afin d’assurer le bon déroulement des opérations de Care4Calais.

Expériences requises :

Critères essentiels :

• Expérience professionnelle ou bénévole dans le domaine humanitaire, auprès d’organisations de défense des droits de l’homme ou auprès de réfugiés et de demandeurs d’asile.
• Expérience dans la gestion de projets impliquant la gestion des risques, la santé et la sécurité, la protection et la conformité.
• Solides compétences en expression orale et écrite, y compris la capacité de transmettre des informations de manière claire et concise à un public large.
• Expérience de gestion d’entrepôt ou de projets logistiques et d’approvisionnement.
• Excellente maîtrise écrite et orale de l'anglais et maîtrise du français au moins au niveau B2.
• Solides compétences numériques, y compris la capacité d’utiliser efficacement Google Workspace.
• Permis de conduire B (complet et valide) et expérience ou volonté de conduire des camionnettes.

Critères souhaitables :

• Maîtrise d’une ou plusieurs des langues parlées au sein des communautés de demandeurs d’asile, telles que l’arabe, le farsi, le pachto, le dari, le kurde, le sorani, le tigrinya ou l’amharique.
• Expérience de travail avec des équipes d’horizons culturels divers.
• Expérience dans la distribution massive de biens non alimentaires ou d’autres aides dans un contexte humanitaire.
• Les candidats réfugiés ou migrants, ou ceux ayant une expérience des systèmes d'asile du Royaume-Uni ou de l'UE, sont fortement encouragés à postuler.

Diversité et inclusion

Care4Calais s'engage à favoriser un environnement de travail inclusif et diversifié. Nous encourageons les candidatures de personnes de tous horizons, particulièrement celles ayant une connaissance concrète des systèmes d'asile et de migration.

En tant que membre du réseau Experts by Experience Employment Network (EBE), Care4Calais s'engage à créer des pratiques d'emploi inclusives qui reconnaissent et intègrent les expériences uniques des personnes ayant une expérience vécue. Nous veillons à ce que nos processus de recrutement soient justes, transparents et accessibles à tous les candidats, quelle que soit leur origine.

Nous encourageons fortement les personnes ayant une expérience vécue à postuler, en particulier celles qui répondent aux critères essentiels du poste.

About Us

Reading Community Learning Centre (RCLC) is a vibrant and inclusive charity supporting migrant, refugee, and asylum-seeking, ethnic minority women in Reading. We provide a safe and welcoming space for learning, advocacy, and community building — empowering women to thrive and fostering social equality.

The Role

We’re looking for a passionate and experienced Centre Manager to lead the day-to-day operations of our Centre. This is a rewarding opportunity for a motivated woman with a strong background in community work, education, or charity management who is ready to make a meaningful impact.

Working closely with the CEO, the Centre Manager will help shape the delivery of our programmes, ensure smooth operations, and lead a team of volunteers and manage staff in the absence of the CEO.

Key Responsibilities

• Oversee the safe and inclusive daily operations of the Centre
• Support strategic planning and policy implementation
• Manage facilities and ensure health & safety compliance
• Coordinate learning programmes, outreach events, and community activities
• Maintain admin systems and contribute to financial oversight
• Build and manage external partnerships
• Recruit, train, and support volunteers

What We’re Looking For

• Proven experience in centre/office/facilities/charity administration
• Knowledge of safeguarding, equality, data protection, and Prevent duties
• Strong communication and organisational skills
• Experience managing teams in educational or community settings
• A deep commitment to empowering women and marginalised groups

What We Offer

• Annual Salary of £21,000–£22,800 (based on 0.6 FTE)
• 28 days full time equivalent annual leave (17 days if working 21 hours per week)
• Pension scheme via The People’s Pension
• Flexible working (some work-from-home)

A supportive, purpose-driven environment

Are you an experienced operations lead who thrives on creating strong systems, supporting teams to do their best work, and ensuring an organisation runs efficiently and effectively? Do you have a solid grounding in HR, finance, compliance and governance, alongside a proactive and collaborative approach to leadership? Are you passionate about building a positive working culture that centres values of equity, care, and professionalism? If so, you could be the ideal candidate for our Head of Operations role.

Women’s Resource Centre is the national umbrella body for the UK women’s sector. We are currently recruiting for a Head of Operations to provide strategic and hands-on management of our operations, HR, governance and finance, ensuring a stable and supportive foundation for our work.

You’ll be a confident and inclusive leader with strong interpersonal skills and a track record of managing systems, people and organisational processes. You will play a key role in shaping and upholding our working culture, supporting a committed team, and helping us deliver for the women’s sector with clarity and accountability.

This is an exciting opportunity for someone with a deep understanding of operational delivery in a small charity setting, who brings energy, empathy, and a high level of organisation to their work. You will be committed to feminist values, social justice, and the strengthening of the UK women’s sector—particularly Black, minoritised and refugee women’s organisations.

About Theirworld

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least one day a week based in the office.

Other benefits include:

• Regular in-house training

• Travel

• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street

• Highly competitive salaries, plus more

• Pension scheme

• Cycle to work scheme

• Home office expense allowance

• Life Insurance

• Season ticket loan scheme

The Role

We are seeking a dynamic and technically astute Project Manager to join our Projects team. This role will oversee projects that use artificial intelligence and emerging technologies to improve education access, equity, and outcomes across the three pillars of Theirworld’s work: Best Start in Life, A Safe Place to Learn, and Skills for the Future.

The successful candidate will support the development and delivery of innovative pilots, including projects that explore how AI and technology can equip children and youth with the competencies, digital fluency, and adaptive skills needed to thrive in a rapidly changing world. You will manage local partnerships, steer experimentation, and ensure robust learning cycles that contribute to Theirworld’s pilot-to-scale strategy.

This role is ideal for someone who seeks greater depth of knowledge, impact-driven, and excited to shape how emerging technologies can accelerate educational equity in low-resource settings.

This role is for maternity cover but with the possibility of extension.

Main Responsibilities

Project Management

• Manage a diverse portfolio of education projects across Theirworld’s three pillars – Best Start in Life, A Safe Place to Learn, and Skills for the Future, with an emphasis on those leveraging AI and emerging technologies.

• Oversee programme planning, budgeting, delivery, reporting and learning for projects, ensuring milestones are met, partners are supported, and learnings are captured.

• Lead on the implementation of projects that apply digital or AI driven solutions to improve learning outcomes, particularly within the Skills for the Future pillar.

• Ensure all projects are inclusive and aligned with Theirworld’s cross-cutting vital areas: gender, inclusion, climate, health & nutrition, and peace & security.

AI for Future Skills

• Identify and manage projects that apply AI tools to build transferable, digital, and job-relevant skills for youth.

• Explore and test the potential of AI to personalise learning, support educators, and close skills gaps in marginalised communities.

• Ensure ethical, context sensitive, and inclusive use of AI in education projects, especially for girls, children with disabilities, and crisis-affected learners.

Partner Management and Grant Oversight

• Lead relationships with local delivery partners, edtech companies, and civil society organisations to co-deliver impactful projects.

• Draft and manage contracts and reporting templates; support partners with MEL frameworks aligned with pilot-to-scale goals.

• Conduct partner check-ins, manage grants, track spending, and ensure timely reporting and adaptive learning.

Learning and Contribution to Strategy

• Document and disseminate learnings and emerging insights on AI in education.

• Contribute to Theirworld’s knowledge assets and participate in knowledge sharing platforms and global convenings.

• Support scale strategies by contributing to replication toolkits and packages based on pilot results.

Cross-Team Collaboration

• Collaborate closely with colleagues across Theirworld, including development, campaigns, advocacy, communications, and research teams, to ensure alignment, maximise impact, and foster shared learning.

• Actively contribute to cross-organisational initiatives, helping integrate projects into wider strategic objectives.

• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline 

• Provide additional support to the Director of Programmes and other team members as required to ensure the smooth delivery of projects and organisational priorities.

Experience, Skills and Character

• 5 - 7 years of experience in education, edtech, or AI-for-development projects.

• Proven project management experience delivering initiatives in partnership with local organisations, NGOs, or tech providers.

• Strong understanding of education systems, future skills development, and how technology (especially AI) can support them.

• Confident managing project budgets, reporting cycles, and monitoring frameworks.

• Deep commitment to equity, inclusion, and ethical innovation in education.

• Excellent communication, collaboration, and problem-solving skills.

• Ability to thrive in a fast-paced, agile, and mission-driven environment.

We are delighted to be supporting a UK higher education institution in their search for a temporary UKVI Compliance Officer to join their student services team. This is a full-time role offering a fantastic opportunity to support international student compliance and contribute to a high-quality administrative service.

This is a great opportunity for someone with strong attention to detail and a solid understanding of UKVI processes to work in a fast-paced, student-focused environment.

Key Responsibilities for this role include:

• Managing UKVI reporting and maintaining accurate immigration records using SMS and internal systems.
• Creating and updating Confirmation of Acceptance for Studies (CAS) for new and continuing students.
• Supporting student registration and recording immigration documentation.
• Assisting with engagement monitoring and attendance workshops.
• Providing basic immigration advice under OISC Level 2 competencies.
• Supporting internal UKVI audit processes and staff training sessions.
• Processing student record amendments including withdrawals, breaks in study, and programme transfers.

To be considered for this position, you should possess:

• Proven administrative experience and familiarity with student visa requirements.
• Strong IT and organisational skills, with a high level of accuracy.
• Excellent communication and customer service skills.
• Experience working in higher education and knowledge of UKVI compliance is desirable.
• A proactive, team-oriented approach and commitment to equality and diversity.

If you’re looking to make a meaningful contribution to international student support and compliance, we’d love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Seeking candidates who are passionate about empowering young people and families to achieve their goals to join our team tackling social injustice through mentoring and support.

About Us

At Unfold, we’ve been supporting young people and families for over 35 years through mentoring, peer support, and community groups. In the last five years alone, our income has grown fivefold, our staff team has expanded from 2 to 19, and we’ve supported hundreds of young people and women to overcome barriers and build brighter futures.

About the Role

We’re now looking for a Programme Coordinator to help us deliver our high-quality programmes and build on our progress. You’ll recruit and support volunteer mentors, prepare and match young people to programmes, and act as a key point of contact for referrers and families. You’ll also contribute to outreach, run Youth Support Groups for young asylum seekers, and support our Youth Advisory Council. You’ll be a strong communicator, empathetic and able to connect with young people from diverse backgrounds while understanding the challenges they face. 

Key responsibilities include:

• Recruiting, training, and supporting volunteer mentors.

• Matching young people with mentors and monitoring progress.

• Coordinating Youth Support Groups for young people seeking asylum and refugees.

• Being the first point of contact for young people, families, and referrers.

• Using our CRM to track impact and ensure accurate data.

• Supporting programme evaluation, reporting, and partnership development.

About You: 

• Experience working with young people, particularly those facing barriers.

• A confident communicator with empathy, listening skills, and a people-first approach.

• Strong organisational and data management skills.

• Passion for social justice and improving outcomes for children, young people, and families.

While we welcome applications from everyone, based on the profile of our service users, we are particularly keen to hear from female candidates and those from the global majority. 

Why join us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision: New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Salary: We are committed to paying the London Living Wage in line with the Living Wage Foundation and review salaries annually.
• Team Working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions support the delivery of our Wellbeing Strategy. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible Working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Hybrid Working: We work from the office or at least two days a week between Tuesday and Thursday. (Depending on your role, you may need to work from the office or other London locations on other days.)
• Eco-friendly, Modern Offices: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace, free hot and cold drinks, breakfast cereals and fruit. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. You can find out more about our on-site benefits at the Fivefields website. 

About Theirworld

Founded 23 years ago, Theirworld has grown to become a leading global children’s charity committed to the best start in life for children and young people by ending the education crisis and unleashing the potential of the next generation.

If you care about issues like climate change, gender equality, inclusion, helping refugees and ensuring the voices of young people are represented at all levels of decision-making, then education is the key to unlocking big change in these areas. If you want to make change happen, join us!

We believe in unlocking big change from a supportive and inclusive environment. This is why we now have an innovative four-day-working-week which sees all employees working Monday to Thursday with the office closed on most Fridays.

This is in addition to hybrid working with most staff taking at least one day a week based in the office.

Other benefits include:

• Regular in-house training

• Travel

• Central London location: 5 mins from Liverpool St Station and Shoreditch High Street

• Highly competitive salaries, plus more

• Pension scheme

• Cycle to work scheme

• Home office expense allowance

• Life Insurance

• Season ticket loan scheme

The Role

Theirworld is seeking a proactive and collaborative Manager to support the development, delivery, and learning of education projects and innovation initiatives.

This role will work closely with the Director of Programmes and the wider Projects team to support the design and coordination of pilot projects that test bold, locally driven ideas across Theirworld’s three core pillars: Best Start in Life, A Safe Place to Learn, and Skills for the Future.

The ideal candidate will bring experience in project management and delivery, innovation support, and strong coordination skills. They will work with diverse stakeholders, including community-based organisations, youth leaders, education NGOs, and policy makers to identify promising solutions, facilitate Theirworld’s accelerator programme, and gather insights to inform our broader strategy. The postholder will also contribute to knowledge sharing, event coordination, and organisational learning, helping ensure that new ideas are captured, tested, and amplified.

Main Responsibilities

Project Management

• Lead the planning and delivery of pilot innovative education projects, both internal and external, ensuring alignment with Theirworld’s strategic pillars and cross-cutting vital areas (gender, inclusion, climate, health & nutrition, peace & security).

• Coordinate project timelines, grant delivery, budgeting, reporting cycles, and partner check ins to ensure successful implementation.

• Support the team and local delivery partners with testing and pivoting through ongoing feedback mechanisms to strengthen impact and learning.

• Ensure project documentation, monitoring frameworks, and learning processes are maintained to inform potential scale.

Innovation Management

• Manage the day-to-day coordination and delivery of Theirworld’s Education Innovation Awards, including recruitment, onboarding, programming, and follow up with winning teams.

• Support the development and implementation of innovation focused interventions, tools, and methodologies across programme areas.

• Support in the coordination of internal innovation and contribute to the identification and advancement of high-potential concepts.

• Contribute to mentoring, capacity strengthening, and scale-readiness support for partners and youth-led initiatives.

Community Engagement and Collaboration

• Build and maintain strong working relationships with grassroots innovators, youth-led organisations, and education-focused non-profits.

• Ensure inclusive engagement practices, enabling meaningful participation of local communities, educators, and youth in programme design and delivery.

• Work collaboratively with other Theirworld teams (Campaigns, Communications, Advocacy, Research) to ensure cohesion and integration across programmes.

Learning and Knowledge Sharing

• Document insights, lessons learned, and emerging practices from pilots and projects

• Support the creation of learning reports, and briefs that contribute to Theirworld’s growing body of knowledge.

• Coordinate and support convenings, events, or workshops that engage internal and external stakeholders.

Cross-Team Contribution

• Actively participate in team-wide meetings, strategic planning, and internal initiatives to support programme delivery and organisational learning.

• Engage with our Development and Fundraising team to identify and support the cultivation of potential funders and supporters for the project pipeline 

• Provide flexible support to the Director of Programmes and project colleagues on cross-cutting tasks, event coordination, or strategic priorities as needed.

Experience, Skills and Character

• 3–5 years’ experience in project and innovation management, education, or international development.

• Experience supporting or delivering accelerator, innovation, or grant programmes (especially within the non-profit sector).

• Strong interest in education access, inclusion, and the role of innovation in system change.

• Excellent organisational, time management, and multitasking abilities.

• Good communication skills with strong written and verbal English skills.

• Collaborative team player, with experience working with diverse communities and youth networks.

• Curiosity and commitment to continuous learning, iteration, and experimentation.

• Familiarity with digital learning, edtech, or grassroots innovation is a plus.

Over the past 90 years, the International Rescue Committee (IRC) has developed unparalleled expertise in responding to emergencies and helping uprooted communities to rebuild. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to refugees forced to flee from war or disaster. The IRC is on the ground in more than 40 countries, providing emergency relief, relocating refugees and rebuilding lives in the wake of disaster.

The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.

IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York and London. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.

In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm.

The purpose of the role

The Mass Market team’s mission is to inspire the UK public to financially support the IRC to help people impacted by conflict and disaster. The purpose of this role is to support the Director, Mass Markets by implementing the Retention strategy in order to generate long-term sustainable growth, cultivate a loyal and engaged donor base and maximise net revenue.

As Retention Marketing Manager, you will be responsible for annual operational planning and delivery across for the retention programme, including for emergency appeals. You will work closely with the Director, Mass Markets to create and manage significant annual budgets, ensuring return on investment is maximised at all times. Supported by the Retention Marketing Executive, you will oversee all campaign activity, ensuring that it meets the strategic objectives and financial goals of the department.

You will be part of a department focused on excellence, with significant opportunity to lead on change and drive impact and growth.

Key accountabilities

Strategy and planning

• Support the Director, Mass Markets in the development and delivery of the retention strategy and priorities
• Identify, scope and deliver new and innovative opportunities that advance the retention strategy
• Manage retention operational planning, including leading annual, quarterly and monthly planning sessions, defining key deliverables and ensuring all activity supports the aims of the retention strategy
• Manage the monitoring and reporting framework to track performance against strategic objectives
• Identify and brief support requirements with internal and external partners in order to maximise activity and ensure the smooth running of back-office operations
• Build, manage and distribute a detailed marketing plan (refreshed quarterly) in line with strategic priorities and objectives, ensuring activities are co-ordinated, integrated and maximised with other Mass Market UK teams.

Budget management

• Manage segments of the annual budgeting and quarterly reforecasting process, identifying opportunities for savings, additional investment, or budget reallocation
• Focus on maximising return on investment at all times, and make suggestions for contingency action as necessary to achieve budgeted income target
• Lead on tracking and reconciling retention income and expenditure budget lines, providing variance reporting to support the Director, Mass Markets regular financial reporting

Campaign management

• Oversee, plan and deliver multi-channel revenue and engagement campaigns, including emergencies, ensuring all activity is designed to inspire and engage supporters
• Oversee the design and implementation of customer journeys across all segments and products, in order to increase loyalty, average value and product holdings
• Lead the development and management of the mid-level portfolio, including regular communications, donor events, and identification and development of prospects into active donating advocates of the IRC
• Oversee work to ensure it is completed to standard, on time and within budget and act as overflow support during peak times, such as emergencies
• Work closely with equivalent team members in other national markets (i.e. Korea, Germany, Sweden, US) and the Mass Market support team to ensure all activity is coordinated and maximised

Insight, analysis and data management

• Work closely with the Analytics team to identify and manage analytics requirements and to draw actionable insights from performance data
• Oversee and sign off detailed end of campaign reports, ensuring all relevant information is documented and used to inform future activity
• Monitor day-to-day metrics, identifying and acting on performance issues and opportunities

Leadership and management

• Line manage and develop the Retention Marketing Executive(s), ensuring performance objectives are managed throughout the year and opportunities for training, development and progression are identified and prioritised
• Work closely with other team members to increase connection across Mass Markets, with the ultimate aim of developing a seamless progression for new donors and prospects into further cultivation
• Manage day-to-day relationships with external suppliers, ensuring performance is to standard and opportunities to drive value for money from existing and new suppliers are identified, and supporting with the preparation of quarterly business reviews, as required

General

• Keep up to date with the sector developments in individual giving to ensure IRC is at the forefront of fundraising developments
• Maintain an up-to-date knowledge of current legislation, best practice and industry standards and adhere to all relevant regulation including the Fundraising Regulator and ICO.
• Ensure all fundraising and marketing is ethical, effective and supporter centric
• This post may involve some travel, overnight stays and very occasional working outside core office hours, e.g. during an emergency appeal
• Undertake any other additional tasks as requested by the Director, Mass Markets

Person specification

Experience:

• Experience and understanding of Individual Giving and retention programmes, with a proven track record of successfully delivering revenue and engagement activities across multiple channels**
• Experience of line management**
• Experience and understanding of creative process and relationship with brand identity through different channels and audiences**
• Experience of operational planning and campaign management**
• Experience of working in a fast-paced, high performing team
• Experience working for a centralised, international organisation would be an advantage

Skills, Knowledge and Qualifications

• Understanding of cash and recurring revenue business models**
• Proven experience of audience and donor segmentation, analytical modelling such as LTV and use of insights to drive campaign and programme performance
• Driven and proactive with a solutions-based approach
• Excellent verbal and written English and the ability to produce high-quality reports
• Commercially minded, with the ability to balance both long-term and short-term activity and objectives
• Excellent IT skills across Microsoft Office (Word, Excel, PowerPoint and Outlook)
• Numerate with excellent data analysis and interpretation skills, ideally with understanding of analytical software such as PowerBI
• Excellent organisational skills, especially the ability to manage a complex, varied and substantial workload
• Strong interpersonal skills, with the ability to influence and negotiate with stakeholders at all levels

Language Skills: English (fluent). No other languages necessary.

Main Purpose of Role

CFAB is a national charity and the UK-branch of the International Social Service network. Our social work team helps to resolve cases involving child protection, children in care, and vulnerable adults when the case crosses international borders. CFAB social workers offer advice and guidance to individuals and local authorities and help to link social work services between the UK and another country. CFAB social workers engage in direct work with beneficiaries through kinship assessments and risk assessments.

The main purpose of the role is: to manage a caseload of complex cases originating in the UK or overseas which involve child protection issues; to support, advise and quality assure the work of social workers in other countries; to deliver training to professionals on issues related to international social work, and: when needed, to complete kinship assessments of family members who have come forward to care for a child in care.

Note: Whilst there are some opportunities to complete direct work with service users, such opportunities are limited as the focus of the role involves supporting social workers abroad and delivering training to UK Local Authorities.

Main duties, tasks and key results

1. To hold a caseload of allocated cases originating in the UK or overseas

• Quality assuring complex kinship and parenting assessments completed by social workers abroad for court proceedings in the UK.
• Managing complex cases requiring liaison with local authorities or individuals in the UK, and the relevant authorities overseas to resolve the case;
• Assessing cases referred to CFAB, identifying the intervention required and the resources/agency to undertake it
• Preparing information for referral abroad or to an agency in the UK;
• Establishing, developing and maintaining relationships with clients and/or agencies in the UK and overseas to ensure the progression of cases to resolution;
• Ensuring that all cases are dealt with in a manner consistent with CFAB guidelines and Social Work England’s’ professional standards;
• Undertaking the required administrative tasks.

2. To participate in running the Advice Line service and responding to enquiries made to CFAB

• Offering advice to local authorities, NGOs and individuals
• Advising on referral procedure and fees
• Sending follow-up documents to enquirers
• Liaising with overseas partners for advice and to establish if services are available

3. To provide training to local authority professionals

• Deliver training sessions, jointly and single-handedly, to UK authorities on issues relating to international child protection, e.g. child trafficking and private fostering
• Present on CFAB’s behalf to conferences on international child protection, as required.

4. To undertake social work assessments

• Undertake kinship assessments of individuals in the UK who have applied to care for a child within their family who is in care in another country;

5. To support the development of the Social Work Team and wider CFAB team through:

• Participation in social work and CFAB team meetings
• Regular supervision meetings with line manager
• Representing CFAB to external partners
• Contributing to special projects as required

6.  To be adaptable and willing to take on new roles and responsibilities as the services of CFAB develop in response to the changing needs

7. To maintain up to date knowledge of legislation and policies affecting the work of CFAB to ensure a high quality consultancy service to service users.

8.  To present, represent and promote the organisation to a range of audiences and settings, including promotional events.

SKILLS/ABILITIES/KNOWLEDGE

Essential

1. Right to work in the UK

2. A thorough and in-depth knowledge of safeguarding issues and all relevant UK legislation and knowledge of international regulations.

3. Strong reporting writing and analytical skills 

4. Ability to use discretion and judgement when dealing with sensitive and confidential information.

5. Ability and commitment to undertake all duties and interactions with employees, partner providers and customers fairly, without unlawful discrimination, and with due regard to CFAB’s equality, diversity and health and safety polices.

6. Knowledge and understanding of cross cultural social care issues and commitment to the charitable services CFAB provides.

7. Excellent spoken and written English.

8. Excellent ICT skills.

Desirable

9. Experience of conducting assessments to inform court proceedings in the UK

10. Experience of working for a charity or NGO

11. Experience of working in international child protection and/or in multicultural settings.

12. Ability to speak and write to a business level in a language relevant to CFAB’s work other than English

Special issues

Occasional requirement to travel within the UK to complete assessments or deliver training.

Key external contacts

International Social Service network partners

Local Authorities across the UK

Additional Requirements

1. Ensuring adherence to necessary legislation e.g. Data Protection Act, Health and Safety Act

This job description is a non-contractual document and may be changed at any time by CFAB. All employees are expected to be flexible over the tasks/duties and responsibilities of their roles in order to meet the needs of both of CFAB and our service users/partners.

About Katherine Low Settlement  

Katherine Low Settlement is a busy, local charity that has been serving Battersea and the wider Wandsworth community since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community services to support local older people and children, young people, and their families from refugee communities. We campaign for social change. We incubate and support other charities and social businesses to thrive. Each week we work with 30+ charities and community groups supporting more than 1,000 people.

Katherine Low Settlement’s work with older people 

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including health and wellbeing; creative arts; intergenerational work; connecting people and trips/outings. 

Our services include Battersea Bites, Age Well and Core social activities and digital inclusion.

We work with people 50+ to: 

• Encourage active and independent living 

• Reduce isolation and loneliness 

• Improve well-being and prevent ill-health 

• Engage members to be dynamic and contributing members of the Wandsworth community.

Key Objectives for this Role 

Oversee the day-to-day running of our Battersea Bites Programme that includes a lunch club for people 50+ that runs on Tuesdays, Wednesdays and Thursdays and a healthy eating session on Mondays. This includes leading in the planning, shopping and preparation and provision of meals, the responsibility for the day-to-day running of the kitchen including overseeing a team of volunteers and ensuring compliance with relevant Health & Safety and Food Hygiene requirements. 

Roles & Responsibilities 

Planning 

• Plan and develop a monthly lunch service menu, a month in advance, using creative license to provide nutritious, varied, and satisfying meals that meet diverse dietary requirements (e.g., allergies, cultural needs, vegetarian/vegan options) while strictly adhering to Health & Safety and food hygiene regulations. 

• Develop ideas for Battersea Bites Healthy cook and eat/ other sessions with the Age Well Team.

• Handle purchases and expense tracking using the Soldo card, ensuring full compliance with the bank card usage policy, and submitting all receipts and records promptly and accurately for financial oversight and reporting, for which training can be provided.

• Create several themed menus throughout the year which will engage members. For example, a Summer Lunch, an Afternoon Tea, etc.

• Support the planning of the older people’s lunch club with older people themselves

• Support the Elders team to welcome and support new members to feel part of the programme. 

Delivery 

• Complete a weekly food shop either online (we currently use Asda delivery service) or locally, buying fresh ingredients weekly which fall within the financial budget. 

• Prepare, cook and serve healthy meals, ensuring dietary needs are met 

• Undertake stock control such as stock rotation, ensuring all food items are labelled with expiry dates and disposed of when necessary. 

• Ensure all equipment is ready and set up for the lunch club service. 

• Ensure the security of the kitchen and store cupboards to provide a safe working environment. (Our cupboards are locked.)

• To ensure routine day-to-day as well as specialised cleaning of kitchen equipment, work surfaces, kitchen floors and storage areas. 

• Keep accurate and up-to-date records, including the health and safety folder containing opening and closing checks. Training can be provided.

• Ensure your hygiene and cleanliness are of the highest standard, and those of anyone entering the kitchen, including volunteers, are suitably dressed and uphold the same standards 

• Be part of and work closely with the Elders Team at KLS 

• Support elders who attend the club so that the sessions are safe and enjoyable for them.

• Inform the Manager (or in their absence the Head of Service) of any concerning incidents, compliments, complaints or accidents (including safeguarding issues).

• Demonstrate strong problem-solving skills by quickly and calmly addressing kitchen challenges and ensuring smooth meal preparation under pressure.

• Take part in the monitoring and evaluation of the programme under the guidance of the Managers of the 50+ programme

• Coordinate with staff and volunteers to ensure efficient meal service.

• To attend any relevant training sessions to ensure that you are fully equipped to perform your role effectively

• To actively assist in the continuation of our high food hygiene rating

• Have acquired or are willing to Level 2 and Level 3 Food Hygiene Certificate

• Actively participate in meetings such as supervision and appraisals, and staff meetings. The manager reviews progress, reflects on goals, and completes agreed actions and tasks within set deadlines to support ongoing development and programme success.

Coordination of Battersea Bites Volunteers 

• Form and build positive working relationships with volunteers who work within Battersea Bites. 

• Take responsibility for coordinating individual volunteers and respond effectively to their feedback, and report any concerns to the Core Manager.

Undertake Other Duties

• To comply with any reasonable request from KLS Management to undertake work of a similar level that is not specified in this job description.

Person Specification 

Essential Experience & Skills

• Track record of catering and basic cooking
• Proven experience of working or volunteering with older and/or vulnerable people in community settings
• Strong communication skills – both verbal and written
• Understanding of healthy eating and nutrition
• Full understanding of health & safety, including food hygiene (though training is also provided)
• Personal attributes to include being caring and compassionate / hard working / organised / creative / take initiative / reliable / ability to work under pressure
• Ability to work as part of a small team, whilst also working independently
• Committed to KLS’s mission, vision and values

Desirable Experience & Skills

• Experience of overseeing volunteers
• Knowledge of Battersea / Wandsworth

Further Information 

•  Katherine Low Settlement is committed to Diversity, Equity and Inclusion 
• All offers to work at Katherine Low Settlement are subject to satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS (formerly known as CRB) check 
•  You will adhere to matters of confidentiality concerning this role and the KLS team

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Transformation Hub Manager

Location: Mainly our head office in E12, but also in other venues around the borough of Newham as directed.

Salary: £40,940 per annum

Hours: 36 hours per week

Vacancy Type: 4 year fixed term, funded by the National Lottery Community Fund

For over five decades, the Renewal Programme has been a trusted cornerstone of the community in the London Borough of Newham, tackling the root causes and consequences of poverty, isolation, and disadvantage.

Role overview

The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.

Key Responsibilities

Leadership & Hub Development

• Lead a team to ensure the successful implementation of the RenewALL Hub project, as submitted to the National Lottery Community Fund, aligning all activities with our “Open House” strategy and theory of change.
• Champion and embed a strengths-based, “advantaged thinking” culture across all Hub operations, actively shifting the focus from deficits to assets.
• Build and inspire a coherent, motivated team of staff and volunteers, uniting them around a shared vision for transformation.

Programme Design & Community Co-Production

• Oversee the design, delivery, and continuous evaluation of a diverse, inclusive weekly programme of activities, informed by community consultation and resident priorities.
• Manage a portfolio of activities that improve wellbeing, reduce isolation, and build skills — including health & wellbeing sessions, cultural celebrations, social connection groups, and learning opportunities.
• Facilitate and champion the Community Hub Involvement Panel (CHIP), ensuring residents co-produce activities and influence the Hub’s direction, with a pathway to influencing trustee-level decision making.

Partnership Development

• Build and strengthen partnerships with key stakeholders, including NHS teams, Public Health colleagues and social prescribers, creating integrated wellbeing pathways for Newham residents.
• Maintain and expand relationships with local organisations, agencies, and community groups, ensuring the Hub complements and connects with wider services.

Community Food & Social Connection

• Provide oversight (via the Food Sustainability Coordinator) for all food-related initiatives, ensuring they align with the Hub’s ethos of dignity, choice, and resilience.
• Direct the strategic transition from over-reliance on a traditional Food Bank to an empowering Food Club model, reinforcing pathways from crisis to independence.

Operational Leadership

• Oversee the day-to-day running of the Hub space, ensuring it is safe, welcoming, and open 7 days a week.
• Coordinate and support staff, volunteers, and sessional workers across the Hub, embedding strong safeguarding and trauma-informed practice.

Promotion & Outreach

• Work with the marketing team to promote the Hub’s activities widely, ensuring strong engagement from under-represented and vulnerable groups.
• Conduct outreach to engage under represented residents, ensuring activities are culturally inclusive and accessible.

Monitoring, Evaluation & Compliance

• Lead on the monitoring and evaluation requirements of our Lottery bid.
• Use monitoring and evaluation tools (e.g., Upshot) to track engagement, outcomes, and impact, ensuring activities remain effective and relevant.
• Ensure compliance with all necessary regulations, safeguarding, and legal requirements.

Person Specification

• Passionate about community empowerment, inclusion, and tackling inequalities
• Commitment to strengths-based and dignity-first approaches, especially in working with marginalised communities (e.g., refugees, asylum seekers, people experiencing homelessness)
• Significant experience in leading community development or social impact projects
• Proven track record of designing, delivering, and evaluating community programmes that improve wellbeing and reduce isolation
• Demonstrable experience of co-production with residents or service users, ensuring their voices shape services
• Strong partnership-building skills, with the ability to work effectively with statutory services (e.g., NHS, Public Health, Local Authority) and voluntary/community partners
• Experience of managing staff and volunteers, including supervision, and motivation
• Strong understanding of trauma-informed practice and safeguarding, and ability to embed these across all hub activities

To Apply

If you feel you are a suitable candidate and would like to work for Newham Community Renewal Programme, please do not hesitate to apply. You can learn more about our work and values on our website.

 About Tutors United

At Tutors United, we deliver free, high-impact tutoring programmes to primary school pupils and families by hiring, training, and paying inspiring university students to deliver our specially-devised curriculum. Every year, we support hundreds of young people to receive the educational support they need to thrive and gain meaningful, paid work experience to help launch their careers, while supporting families to reinforce learning at home.

We are proud to serve diverse, low-income, refugee, migrant, and multilingual communities across London, the Midlands, and the North West, supporting young people to build the skills, confidence, and knowledge they need to succeed.

We're now looking for a brilliant, ambitions, and proactive Tutor and Partnerships Manager to join our passionate team and help us drive this impact even further. 

Job Purpose

This is an exciting time to join our small and impactful team, as we enter year two of our four-year strategy, with goals to broaden and deepen our reach and impact, diversify our funding and delivery partnerships, and boost our programmes to support year 6 to 7 transition and tutor career development opportunities. The Tutor and Partnerships Manager is responsible for ensuring our tutors have the skills, support, and development opportunities to not just excel in their tutoring role, but also to find meaningful employment or training following graduation. This will include:

• Line managing and supporting the Tutor Coordinator, and overseeing the 100+ strong tutor cohort
• Building and managing employer and university partnerships
• Creating a strategic vision for Tutor Development and Training Monitoring tutor recruitment to ensure each year’s cohort is characterised by quality, commitment, and diversity, while growing in line with our annual strategic delivery goals

Most importantly, the Tutor and Partnerships Manager will consistently guide and steer the direction of the Tutor Team to ensure TU continues to make a positive impact at the end of the programme – thus making you accountable for the retention and development of tutors as we continue to grow into new areas of the country. This is a crucial role which drives team performance towards achieving our strategic objectives and ensures the tutor team and cohort is operating in such a way that we are able to hit our organisational targets for impact, finance, and growth. The Tutor and Partnerships Manager is a varied role, reflecting the many different aspects of the tutors’ involvement and importance to Tutors United. As well as overseeing the successful execution of daily operations, the Tutor and Partnerships Manager will work closely with the Senior Management Team and the programmes team to create strategic development opportunities for our tutors that enhance our ability to attract high quality tutors and ensure their own personal and professional growth. You will also develop and refine our Tutor Impact and Measurement systems, so that we are able to make data-driven decisions around recruitment, retention, and tutor development. This will involve identifying trends amongst tutors, making strategic adjustments in response to those trends, and reporting to senior members of Tutors United and our Board of Trustees at different points throughout the academic year. You will also work closely with the Programme and Impact Manager to ensure strong collaboration and cohesion across the frontline delivery team as a whole. If you are passionate about the development of young people and would like to contribute to TU’s growth at a pivotal time, then you will love it here!

Desired competencies and experiences:

• Can do’ attitude.
• Strong verbal and written communication skills - including giving constructive feedback and presenting to internal and external parties.
• Understanding of attracting and recruiting diverse, high-quality candidates.
• Experience in designing and delivering training programmes (in-person and online).
• Skills in data collection, analysis, and reporting to inform decision-making and track tutor outcomes.
• Ability to translate strategic goals into operational plans.
• Proactive individual, able to work in a team and independently.
• Ability to manage budgets and track spending.
• Experience working with children and young people.
• Capability to align team operations with broader impact, finance, and growth targets.
• Experience line managing in a professional capacity (desirable).
• Experience contributing to or leading on programme design, pilot testing, and evaluation.
• Driven by our mission to use the power of tutoring to break down the barriers in education and enable every child to succeed.
• Strong stakeholder management and relationship building skills.
• Experience building and maintaining employer, university, and third-sector partnerships (desirable).
• Familiarity with recruitment and career readiness frameworks (desirable). Ability to work in a fast-paced environment.
• Willingness to support other members of the team to ensure the overall success and quality of our work.