Service Manager - Complex Needs Jobs
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Are you passionate about making a difference and supporting others to achieve their individual employment goals? Are you looking for a role that offers flexibility and immense job satisfaction?
We want you to put that passion to great use supporting people with mental health issues to find paid employment as part of their recovery and improving their lives.
So why not apply for the role of Employment Manager at Waythrough today?
As Employment Manager, of an IPS team in Bristol you will be responsible for the day-to-day management of service contracts and helping the staff team to plan and problem solve employment issues with service users working within an IPS fidelity framework. We’ll also rely on you to support the Service Lead to liaise with Commissioners and with the treatment teams as well as actively networking with local employers, Job Centre Plus and Voluntary Organisations to help find paid work job opportunities.
You must be able to effectively manage a team of typically 5 Employment Specialists who provide person-centred support to individuals to help them find and sustain appropriate employment. You’ll need to be assertive and adaptable, with a positive attitude about employment for all and excellent networking and interpersonal skills. An effective time manager who knows how to use IT effectively to support you and your team’s caseload management and reporting, your own transport, and the ability to travel weekly around Bristol area are also essential. Training in the IPS framework will be provided, but prior knowledge of this approach would be an advantage.
This is a permanent full‐time post at 37.5 hours a week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
In the Diocese of St Asaph we’ve been successful in acquiring funding to develop two projects that aim to support church growth. To help us deliver these, we’re looking for an experienced project manager, who can rely on their expertise while tailoring their approach to the context and reporting requirements of the Church in Wales. We’re looking for someone with:
- experience in creating detailed project plans to identify requirements, delivery times and costs
- excellent leadership and communication skills, who can
work effectively with key stakeholders - the ability to monitor project performance to ensure timely delivery, adherence to budget, and intended quality outcomes.
Requirements
• Monitor project performance to ensure timely delivery and adherence to budget and intended quality outcomes.
• Conduct regular lessons-learned sessions and exemplify a culture of continuous improvement.
• Compile and submit project status reports to management, the Diocesan Oversight group and other key stakeholders.
• Work effectively with all relevant stakeholders to support efficient project implementation. This will include adapting own working style to fit the context of the Church in Wales.
• Develop excellent leadership and communication skills to liaise effectively with project stakeholders at all levels of seniority.
Who we are looking for...
We are looking for an experienced project manager, who can rely on their expertise while tailoring their approach to the context and reporting requirements of the Church in Wales.
You should be a self-starter – someone who can combine their creative and time-management skills to motivate and organise local church teams to embrace new initiatives, develop new, innovative projects, and see these through to completion. The ability to communicate well, both verbally and in writing, will be key to success.
You should have experience of reporting on project progress to diverse audiences. Reporting and accountability are key in this role; to support this, you will have direct access to meet with the bishop, as project sponsor. You will be expected to meet regularly – both individually, and together with other project managers across the province – with the nominated officer of the Representative Body, as funder.
You will have experience of working with finance colleagues to ensure that accurate and detailed income and expenditure records are being kept for the project and summarised as part of the regular project reporting.
Closing date: 12 noon Wednesday 20 November 2024
Interviews: Friday 29 November 2024
To apply, please send a CV and a covering letter, explaining how you meet the criteria for the role.
The client requests no contact from agencies or media sales.
We are passionate that everyone should have the opportunity to make the most of later life. Policy and Research is an important part of Age UK's work because it has the power to transform older peoples' lives for the better.
We seek to influence decision makers by conducting social and economic analysis, developing public policy proposals, and shaping policy agendas in a wide range of areas.
Age UK are offering a fantastic opportunity for a professional Policy Manager to influence decision makers, develop public policy proposals and manage policy projects. You will be the lead and main point of contact providing specialist support to colleagues on all issues affecting older people relating to fuel poverty, energy markets and warm homes. There will also be opportunity to lead work on other consumer issues, such as scams.
The Policy Team
You will be joining Age UK's Policy team, which is a small unit of five staff led by the Head of Policy and part of Age UK's wider Influencing Division. The post holder will be responsible for leading Age UK's policy and influencing work on the areas outlined above and will work closely with other policy staff and with research colleagues.
You will also work with colleagues in other parts of the organisation including Parliamentary Affairs, Media, and Campaigns. The job is varied - for example, it may include writing a response to a government consultation, working with colleagues to develop a research project, meeting with external stakeholders, speaking at a conference, and responding to urgent media enquiries.
Age UK operates hybrid working between home and our London office. The Policy team all come to the office every Wednesday, on the other days the location is flexible depending on the requirements of your job, which will encompass meetings and events taking place in London.
All applications must be accompanied by a full supporting letter, stating your transferrable skills and experience and why you would like to work for Age UK.
Age UK Internal Grade: 5L
Must haves:
* Excellent skills in policy analysis with a focus on robust evidence, understanding political and policy contexts, and finding solutions.
* Good numeracy skills, in particular analysing data to create and reinforce arguments for change.
* Excellent written communication skills with the ability to present complex issues in a persuasive accessible style to a range of different audiences.
* Good oral advocacy skills and ability to build influential relationships.
* A proactive and flexible approach, identifying and taking forward opportunities, shaping ideas, and developing partnerships.
* The ability to project manage complex influencing activities alone or with colleagues, and to manage a complex workload, set priorities and meet tight deadlines.
* The ability to assimilate new policy issues/ areas quickly, make connections between different policy areas, and initiate and frame new policy agendas.
* The skills to support and challenge internal colleagues, with self confidence and a commitment to helping others meet shared goals.
* Experience of working on energy or consumer issues.
Great to haves:
* Good stakeholder management skills.
* Advocating for policy solutions to either politicians, civil servants, regulators.
* Talking to the media and/or public speaking
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
About the role
Join WorldSkills UK as a senior programme manager to lead the award-winning Centre of Excellence, where you’ll drive transformative change in workforce development and education on a national scale. We’re looking for a dedicated, results-oriented leader with a proven track record in managing and delivering impactful workforce development programmes. In this role, you will lead a team, ensuring high-quality outcomes, strengthening stakeholder partnerships, and making a measurable impact on teaching, learning and assessment across the UK.
Role purpose
The Centre of Excellence is WorldSkills UK’s flagship programme, dedicated to transforming the quality of teaching, learning, and assessment across Technical and Vocational Education and Training (TVET). This pioneering programme drives innovation and raises standards by delivering world-class training and development opportunities for educators, ultimately enhancing outcomes for learners and ensuring the UK’s global competitiveness in skills excellence. As Senior Workforce Development Manager, you will lead the programme management of the Centre of Excellence, playing a pivotal role in advancing its mission. You’ll oversee a growing network of member institutions committed to achieving excellence by integrating international expertise and best practices from around the globe. Your leadership will ensure the Centre of Excellence influences every aspect of teaching, learning, and assessment, setting new benchmarks that elevate the quality of education across the sector.
Key tasks and responsibilities
1. Programme management:
Provide effective programme management ensuring the Centre of Excellence operates at the highest standards, with strategic oversight of all workstreams, including stakeholder engagement, resource management, and performance monitoring.
• Leading the programme’s strategic planning and execution, ensuring that all workstreams—including budget management, timelines, and resource allocation—are closely aligned with overall objectives. Proactively address challenges to maintain programme momentum and achieve milestones effectively.
• Building and maintaining strong relationships with both internal and external stakeholders to support programme success. Facilitate effective communication and alignment across teams, partners, and member institutions, promoting active engagement and collaboration throughout all programme phases.
• Establishing and overseeing a robust framework for monitoring and evaluating programme performance, focusing on impact assessment and continuous improvement. Provide regular reports on outcomes and insights, manage risks to ensure programme goals are met, and utilise evaluation data to inform strategic adjustments that enhance programme effectiveness.
• Overseeing the marketing and communication activity to promote the programme, ensuring it is visible and well-positioned among key audiences and stakeholders. Collaborate with the marketing team to develop targeted campaigns that highlight programme achievements, generate interest, and enhance engagement within the Centre of Excellence network and wider education and skills sector.
2. Network member Management:
Lead and execute a comprehensive member engagement strategy, driving value through targeted onboarding, recognition programmes, and an evolving account management framework to foster long-term member satisfaction and retention. Oversee tracking and analysis to inform strategic improvements and identify growth opportunities that align with the Centre of Excellence’s mission to expand impact.
• Developing and implementing a member engagement strategy, ensuring that institutions gain significant value from their involvement in the Centre of Excellence to include a recognition and awards programme to reward and celebrate members’ excellent practice and engagement with the Centre of Excellence.
• Providing strategic oversight to the enrolment and validation process for new members, ensuring that new institutions meet the Centre of Excellence’s standards, and work closely with the Network Member Manager to streamline onboarding, guaranteeing a positive initial experience that sets the stage for long-term involvement.
• Overseeing the tracking and evaluation of member engagement, using data to identify trends and areas for improvement. Provide regular updates on membership retention, engagement levels, and impact to leadership, and work with the Network Member Manager to develop strategies based on these insights.
• Identifying growth opportunities and enhancements to the programme offerings that can address emerging industry needs, supporting the Centre of Excellence’s mission and expanding its reach and impact.
3. Workforce Development:
The Senior Workforce Development Manager will lead a team of High Performance Skills Coaches to design, implement, and continuously improve a world-class teacher training programme. By incorporating global insights and innovative practices, this role ensures that the programme enhances teaching quality and raises educator capacity to deliver world-class education.
• Utilising insights from international benchmarking and emerging trends from global partners to incorporate cutting-edge methodologies and world-class standards into the teacher training programme.
• Leading a team of Skills Coaches to guide the development and delivery of high impact teacher training experiences, focusing on practical and solutions focussed strategies underpinned by international best practice that improve teaching, learning, and assessment.
• Overseeing the planning and scheduling of training activities to align with the academic calendar, ensuring that sessions are well-timed and accessible to educators throughout the year. Collaborate with the Marketing and Communications teams to promote training opportunities, generate demand, and expand programme reach, actively engaging member institutions and their teaching staff.
• Establishing robust tracking and evaluation systems to monitor programme outcomes, using data to measure the effectiveness of training content and delivery. Analyse engagement and impact metrics to inform ongoing improvements, ensuring alignment with Centre of Excellence goals and maintaining the programme’s reputation for excellence.
4. General responsibilities for a Senior Manager
In addition to the key tasks and responsibilities set out above, all employees at this level are expected to:
• Manage, support and motivate allocated staff to successfully deliver activities/tasks.
• Manage resources (including staff, volunteers, suppliers, and partners) so that all project elements are delivered to acceptable standards on time, to budget and meet the required specifications and objectives.
• Contribute to a performance driven culture ensuring outcomes and activities are continuously monitored, reviewed, and evaluated against grant KPIs, resolving issues, and initiating appropriate corrective action.
• Establish a strong mechanism to measure impact, capture, report, and transfer intelligence across programmes of work.
• Produce requirement specifications in line with WorldSkills UK’s procurement strategies for all outsourced activity.
• Maintain WorldSkills UK’s established management policies for dealing with risks and issues for the Workforce Development team and the wider organisation.
• Contribute to the successful delivery of WorldSkills UK’s strategic priorities and annual business objectives.
• Promote and comply with WorldSkills UK’s Employee Handbook and the policies contained therein with particular reference to those related to Health and Safety and on equity, diversity and inclusion.
• Carry out any other duty as may be reasonably assigned that is consistent with the nature of the job and its level of responsibility.
Person specification Key:
[E] Essential / [D] Desirable.
Qualifications and experience:
• Experience in leading and managing workforce development programme or membership management in Technical and Vocational Education and Training (TVET) [E].
• Experience working as a manager within education or business with a focus on TVET [E].
• Experience managing multi-stakeholder education and training programmes for TVET teachers and trainers [E].
• Experience in leading or managing large scale complex programmes in the publicly funded sector [E].
Knowledge and skills:
• Knowledge and understanding of current policies and reforms in further and higher technical education, apprenticeships, and T Levels [E].
• Strong programme and budget management expertise [E].
• Ability to implement change initiatives, focusing effort and commitment on making change work [E].
• Ability to absorb and evaluate complex information quickly and use this to construct and manage robust plans which deliver the required strategic objectives [E].
• Understands consequence of actions and long-term impact and / or wider implications of decision-making process [E].
• Ensuring issues, dependencies and risks are identified, assessed, mitigated; ensuring delivery is in line with organisational prioritise [E].
• Able to influence, negotiate and manage the action of others, including remote teams [E].
• Able to develop and manage highly effective relationships and coordinate a range of partners and stakeholders both internally and externally to successfully deliver objectives [E].
• Proven ability to drive member engagement and retention strategies [E].
Personal qualities and attributes:
• Very reliable and with a high level of probity [E].
• Able to work to own initiative with broad direction [E].
• Able to think creatively and solve problems [E].
• Flexible in working methods and ideas [E].
• Excellent team player and collaborative approach to work [E].
• Enthusiastic and able to motivate others [E].
Special circumstances:
• Prepared occasionally to work outside normal hours [E].
• Prepared to travel within the United Kingdom [E].
• Able to spend time away from home [E].
This role is office based (as above) but with flexible hybrid working. It is expected the postholder will attend the office at least once or twice a week.
Full time working hours are a minimum of 35 hours per week, normal working hours are 09:00 to 17:00 Monday to Friday although we pride ourselves on having a flexible approach to our working practices and service delivery and are happy to discuss flexible working options, including part time, with suitable candidates.
25 days’ annual leave [which will increase by one additional day for each completed year of service up to a maximum of 30 days] plus public and bank holidays.
Reasonable adjustments will be offered to all candidates and every stage of the recruitment process.
The client requests no contact from agencies or media sales.
As a senior fundraising team member, you will take a strategic approach to leading the development and management of our Major Donor, Trusts and Legacy programmes to maximise income and meet annual targets. You will be accustomed to dealing with senior level figures in the corporate world and in managing the highest-level relationships between the Trust, the Charity, Trusts, legators and significant donors.
For this role, you will need
- Have successfully managed a high-value and diverse portfolio of major donors
- Good understanding of the fundraising process
- Ability to prepare written donor proposals, donor stewardship and the ability to plan and execute events related to the cultivation, solicitation, and stewardship of donors
- To work independently to plan and implement creative strategies to increase philanthropic gifts by creating bespoke cultivation and solicitation plans that utilise senior stakeholders effectively.
- Be able to build strong relationships and partner with key staff across Frimley Health NHS Foundation Trust in line with our strategic ambitions.
-Experience working within a results-oriented environment, with a record of achieving personal KPIs and targets.
-Excellent interpersonal and verbal skills and proven experience managing or liaising with clients, customers, or charity donors.
- Excellent administration and organisation skills, demonstrating the ability to manage conflicting priorities and meet deadlines under pressure.
- Ability to work well as a team member and on my initiative.
The work of Frimley Health Charity helps to improve lives across all our hospitals for patients, staff, and visitors.
The client requests no contact from agencies or media sales.
Service Manager Dynamic Framework
(Fixed term maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months)
Full time post available (37 hours per week, worked flexibly)
Salary £33048 - £34019 (depending on experience)
We have an exciting opportunity to lead our busy accommodation advice team to provide advice and assistance to males aged 18+ coming to the end of their prison sentence or in the community on licence with probation.
You will be liaising with probation teams, prisons, local housing authorities and landlords to support our clients to navigate housing processes in order to address their housing issues. You will be attending regular strategic meetings within Leicester and Leicestershire and reporting on progress during quarterly contract monitoring meetings.
Fixed term post for maternity cover to start February 2025 to November 2025 with the potential to extend for a further 3 months.
Please note that this post requires either a full driving licence and use of a vehicle or having means of transport to travel across Charnwood / Leicestershire.
An enhanced Disclosure and Barring Service (DBS) check is required for this post, and you will undergo additional enhanced vetting as part of the requirement to work within prisons and with probation.
We take safeguarding of our clients seriously; therefore, you will be expected to demonstrate that you understand current safeguarding practices and agree to adhere to these practices within the role.
Why work for The Bridge East Midlands?
Maybe you’ve known someone suffer without help, or perhaps you’re tired of seeing the same new stories about homelessness? Join us and you can help change lives.
Everyone here is motivated and passionate to make a positive difference to local people. We are a small charity that’s organised, focused, and driven to prevent homelessness.
We are consistently striving to develop our services to achieve our vision of resilient, compassionate communities, where individuals thrive in safe and secure homes. We hold our services to the highest possible standard and are very proud of our track record in preventing and relieving homelessness.
Are you a creative person looking for role where you can make a lasting difference to people experiencing homelessness in Oxford?
We are looking for a Complex Caseworker to join our Rough Sleeper team in Oxford who provide intensive support to people with complex needs experiencing homelessness. This passionate team offer person centred support services to help people who require a specialist intervention approach to support them through the transition from rough sleeping into sustainable accommodation.
In this role you will work collaboratively with the Rough Sleeper Navigator and Outreach team as well as relevant partner agencies in Oxford to deliver sustainable outcomes to clients.
- You will advocate for clients who have been some of the most marginalised in the local area, to make a real and long lasting difference to their recovery.
- You will be responsible for overseeing a caseload of clients and providing day to day support to clients with their transition from the streets into accommodation and independent living with a strong focus on tenancy sustainment and rescue.
- This includes working with people on health, housing, employment and training support. You will be given support to build strong relationships with a range of other services to find creative and sustainable routes to recovery for clients.
About you
Above all we are looking for people who share our values, who are passionate about supporting our clients to sustain their recovery. Even if you don’t think you match 100% of the criteria, we would still like to hear from you as we value transferable skills. Potential and a willingness to learn, can be equally as important as experience, so if you think you have what it takes, please do apply!
- If you have good communication skills, with the ability to network and build effective relationships with a variety of people,
- You should have a good working understanding of supporting vulnerable with complex needs, such as substance use, mental and physical health issues, and the ability to understand the difficulties they experience in accessing services that fully meet their needs.
- We will provide you with support, supervision and training so that you can develop the necessary skills to offer a high quality service to clients.
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 10am on 12 November 2024
Interview and assessments on 25 November 2024
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
We are recruiting a Team Manager to deliver For Baby’s Sake in a new Regional Team in the North East of England. The post will be home based with some elements of hybrid working. Applicants need to be located in the North East of England and be able to travel across the region.
For Baby’s Sake is an innovative, therapeutic, trauma-informed programme. We work with both co-parents individually, supporting a recovery framework to overcome the devastating effects of domestic abuse in their relationship. We acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish. We adopt an attachment-focussed parenting approach that enhances the opportunity for children to feel safe and secure, with parents who are emotionally available and attuned to all their needs.
There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to coparent their unborn baby (although they do not have to be in a relationship) and we can work with the families up until the baby reaches the age of two. The significance of this two-year timescale is evidenced in all recent child development research.
You will have the opportunity to support the continued evolution of For Baby’s Sake whilst ensuring fidelity to the programme and sustaining the ethos and values of the For Baby’s Sake Trust.
The For Baby’s Sake multi-disciplinary team consists of highly trained, therapeutic practitioners capable of establishing and maintaining meaningful, trusting relationships that consistently guarantee engagement and crucially provide the framework for the deeper, therapeutic exploration that allows co-parents to understand the impact of their own parenting experiences. To be part of this exceptional team you must have demonstrable therapeutic skills, sound knowledge and experience of safeguarding children and adults, infant mental health, and a thorough understanding of the dynamics of domestic abuse, attachment, and the impact of unresolved trauma.
This position is full-time on a permanent contract. Full details, including the job description, person specification and background briefing information can be found in the relevant attachment. There will be an expectation of occasional travel to locations across the UK on occasions.
Further information about The For Baby’s Sake Trust can be found on our website.
To apply, please complete our application form. On receipt of your application, we will send you an equal opportunities monitoring form – this is confidential and voluntary and will not form part of the selection process.
Closing date: 11th November 2024
Interviews for the Team Manager are planned for Monday 25th November 2024 in Durham.
About you
Are you an experienced and adept programme / project manager who is passionate aboutstrengthening entrepreneurs and leaders to drive inclusive economic and social change? Do you have experience of working in sectors and markets relevant to our mission and geographical focus, and a flair for working in partnership with others? Are you a self-starter who works with initiative and takes ownership? Do you have a keen interest in learning and development, and producing meaningful insights on effectiveness and outcomes?
About The Human Edge
The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.
We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.
We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work.
About the role
Reporting to Head of Programmes
Term Full-time (37.5 hours per week), 2-year fixed term contract (with potential for renewal, subject to funding)
Location Homebased in the UK, with ability to travel to team workshops/ meetings in the South/ Southwest on an approximately quarterly basis; and to travel internationally approximately 1-2 weeks per quarter
Application deadline 09.00 UK time, Friday 22 November 2024
Start date January 2025
Role Overview
You will manage projects/ programmes delivered through a range of modalities (in person, online, blended) across countries and regions, and in collaboration with partners and other service providers. You will also lead on and/ or contribute to cross-cutting initiatives which develop our organisational capacity as we grow. Reporting to the Head of Programmes, you will work closely with other project managers as well as colleagues in business development, communications, and facilitation design and delivery. You will find colleagues keen to work with you in the context and spirit of our values. Some international travel (up to 1-2 weeks per quarter) is generally envisaged for project managers, subject to business needs.
Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.
What we offer
- 38 days of annual leave (inclusive of public holidays)
- Contributory workplace pension scheme
- Private health insurance
- Contribution to expenses related to homeworking (in line with company policy)
- Agile remote working
The client requests no contact from agencies or media sales.
Head of Advice Services
Hours: Full time 37 hours (with flexibility to 30 hours as a minimum for an experienced candidate)
Salary: £38,000 - £42,000 (or pro rata as appropriate) depending on experience
Location: Based in one of our 3 offices in Alton, Bordon and Petersfield (and frequent travel across the area) with some home working
Citizens Advice East Hampshire is a local charity providing free, independent, confidential and impartial advice to over 7,500 people every year on the problems they face. We work as part of a network of around 300 local Citizens Advice members across England and Wales.
We are an equal opportunities employer and encourage applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
The Role:
We are seeking a dynamic and highly motivated Head of Advice Services to lead our dedicated and diverse staff and volunteer team, to develop our advice services and to ensure we continue to deliver high-quality information and advice. Reporting to and working closely with our Chief Executive, this is an exciting opportunity to play a significant role at the very heart of our charity.
As a member of our Senior Management Team, you will be responsible for the day to day running and future development of our advice operation. You will look to lead advice teams that are able to respond to the changing needs of our community.
You will be able to demonstrate strong leadership and collaboration skills to support an inclusive working environment for our staff and volunteer team, as well as work proactively with a wide range of stakeholders across the district.
The successful applicant will be a confident and positive leader who is energetic, resourceful, and organised. You will relish change and possess substantial operational management experience, ideally within a high performing multi-channel advice service or similar, preferably with a good understanding of Citizens Advice or similar advice function. Frequent travel to our offices in East Hampshire is essential.
For an application form and further information please contact Citizens Advice East Hampshire
Closing date for applications is Monday 25th November 2024 at 12 noon.
Interviews are expected to be held on Monday 2nd December 2024 in our Petersfield office (GU32 3HH) in East Hampshire.
Please note all successful applicants will be subject to an Enhanced DBS check.
Please note CV’s will not be accepted.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are recruiting a Team Lead (Horticultural Services) to lead the team at the Stud Nursery in Home Park, Hampton Court in providing a social enterprise and training resource for people to learn and develop skills, confidence and friendships.
Who we are
At Balance we are committed to empowering those we support to build independent, fulfilled and self-confident lives. We work hard to ensure our charitable values are central to the professional experience of those who work for us, with us and who benefit from our services.
About this post
We have a new role for a Team Lead (Horticultural Services). You will be creative and independent thinker, with excellent management skills, who is able to support and empower the staff and volunteers at the Stud Nursery to create a welcoming and supportive environment for adults living with learning disabilities.
You are someone:
- Shares our values of professionalism, recognition, independence, empowerment, partnership and sustainability
- Understands the value of volunteering and user participation in a building community based organisation
- Actively support and promote the charity's objectives across its core boroughs and contractual partnerships
Benefits in working for us
The charity ensure the following benefits for all its operational staff:
- A baseline commitment to pay London living wage for all its front line staff.
- A commitment to training and professional development to support internal progression as part of our performance support.
- Inclusion in and contribution to the charity's pension scheme
- Generous annual leave allowance of 25 days a year plus an additional day off for your birthday
- Access to a range of discount schemes
- Access to the charity's employee assistance programme
- Access to travel card loan and bike to work scheme
Critical Values in the delivery of this role
- To assess, plan and develop the wider multi–disciplinary use of the Stud as a community garden and ecologically sustainable resource by using the value of sustainability.
- Work with the Service Development Manager to maximise the value of partnership and the opportunities on site guaranteeing its development as a social enterprise and local training resource for people with a range of disabilities and enduring mental health support needs.
- Employ the values of professionalism and staff recognition and support staff, volunteers and those working on site to diversify its working environment and increase its revenues through product development, sales, and corporate relationships.
- Work with the Service Development Manager, staff, clients and Stud volunteers to increase access to the site as a community and therapeutic space and encourage the values of empowerment and independence.
Key Responsibilities for this role
- To support the Service Development Manager, Skills and Activities Coordinator, Support Staff and Volunteers in leading the development of the Stud Nursery as a viable social enterprise
- To ensure there is a weekly, monthly and seasonal horticulture plan in place (created in partnership with the Support Workers) which reflects the resources needed for client activities, product sales development and events
- To advise and support the Skills and Activities Coordinator in developing practical skills and/or qualification for people/groups using and supporting the sites development to encourage independence and empowerment
- To mentor and coach those using the sites services to lead and shape the sites programme of development as a sustainable community space and social enterprise.
- Work one Saturday per month, as agreed with the Service Development Manager, to open the nursery to volunteer project gardeners, and as a produce sale point to the local community
- In collaboration with the Skills and Activities Coordinator and Admin Support, to ensure all Health and Safety requirements are met, including site and individual risk assessments, and regularly reviewed to ensure a level of professionalism is being kept at all times
- To manage the Support Workers and Skills and Activities Coordinator, and support the charity’s drive toward values-based recruitment and leadership of its staff, volunteers and those using its services and to ensure staff recognition is held as a core value.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
Candidates should ensure their covering letter and cv address the key competences set out in the Person Specification.
The development of services that support the independence of vulnerable people with learning disabilities and/or enduring mental health needs and the
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You have substantial experience of working in Housing and Social Care and an in‐depth understanding of mental health issues. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Service Manager.
Bakery Court and Chapel View are mental health, supported housing and community-based services, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for managing the day‐to‐day running of the service, you’ll ensure the quality of support we provide to people who use our services is second to none. Managing service contracts, line managing staff, carrying out inductions, undertaking investigations, putting team development plans in place and supporting business development colleagues – all are aspects of this challenging and rewarding role.
Substantial experience of managing a caseload of individuals with complex needs is a given, as is the ability to lead by example using a firm but inclusive management style. Some housing management experience would be useful too. Open and encouraging, you have lots of tact and diplomacy and are great at managing conflicting priorities. You also have a flexible approach to working hours and are happy to participate in on call arrangements.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
You will be covering the areas of Ulverston and Kendal.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
We are committed to increasing our diversity and welcome applications from those with Lived Experience.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply, please send a CV and covering letter explaining why you feel you are right for the role.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Join Our Team as a Centre Manager!
For more information or to apply, please click 'apply now' to be directed to our careers site.
We're seeking an enthusiastic and dedicated Centre Manager to join our team in Newcastle, with regular travel to Leeds. In this permanent role, you'll lead a small team of Centre Coordinators, managing both internal and external relationships to ensure smooth operations across locations.
If you're an organised professional with experience in handling multiple projects, managing facilities, and overseeing budgets, this could be the perfect role for you. A passion for accurate data management and supporting young people through our work is essential.
Above all, you'll align with our values and thrive in our positive, collaborative culture. Apply today!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Managers?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Managers!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3261
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pace is a ground-breaking charity which provides world class and highly specialist education and therapy services for children and young people with neurodisabilities, alongside support for their families.
Our overarching aim is to provide an ‘education for life’ which looks ahead to a child’s true potential in terms of independent functional access to learning and society. Each child’s needs are different and this is reflected in their journey through Pace, but for each child we look to offer the greatest independence for the rest of their lives by maximising physical, communication, self-care and academic progress, giving them and their families/carers skills, strategies and a positive problem-solving outlook, ensuring they thrive beyond Pace.
Pace supports around 600 children and young people a year across the following services.
- Our independent, highly specialist, Ofsted-outstanding school, catering for children with cerebral palsy (CP) and other similar sensory motor disorders.
- Our Child & Family Therapy Service, providing advice, assessments and sessional therapy to children (aged 0-18) and support for families. Alongside CP and sensory motor disorders, our therapy service caters for children with a wider variety of needs, including autistic spectrum disorder, attention deficit hyperactivity disorder, social emotional and mental health challenges, behavioural challenges and school refusers. Our early intervention provision supports babies and toddlers (aged 0-3) known to have, or at high risk of a neurodiasbility.
- Our commissioned therapy services into local special schools, supports children and young people with specialist occupational therapy and physiotherapy.
- Free online advice and support is available via our digital hub.
In addition, we are committed to encouraging the development of best practice nationally – to promote the systemic change that will enhance the life potential of the thousands of children and young people with neurodisabilities across the UK.
As a Trusts and Foundations Manager you will be at the heart of our strategic vision. You will lead on building new and stewarding existing relationships to secure substantial funding from Trust and Foundations to support our core services, across Child and Family Therapy Services and the School. There will also be opportunities to support an upcoming capital appeal.
Position: Trusts and Foundations Manager
Reports to: Head of Income Generation
Location: Aylesbury, Buckinghamshire or Hybrid
Hours: Open to discussion about full-time (38 hrs per week), part-time, flexible working.
Salary: £40,000 FTE per annum
Contract: 2 Year Fixed Term
Annual leave: 25 days plus bank holidays, increases with length of service
Pension: company pension scheme with contribution of up to 4%
What you will be working on:
- You’ll secure significant income from a portfolio of Charitable Trusts and Foundations against agreed annual targets and in line with Pace strategy.
- You’ll proactively identify, develop and support relationships with Charitable Trusts and Foundations (including with their trustees and officers) and provide exceptional ongoing stewardship.
- You’ll collaborate with Pace Trustees and Patrons, the senior leadership team and cross-functional teams, including, Pace School, Child and Family Therapy Services, fundraising and marketing, to support funding applications, data collection/monitoring and impact reporting.
- You’ll adhere to the highest standards of fundraising best practice as set out in the Institute of Fundraising’s Codes of Practice and ensure that all activities comply fully with the relevant Data Protection and any other legislation.
- You’ll manage a Trusts and Foundations Fundraiser (currently on maternity leave) and deputise for the Head of Income Generation if appropriate.
This job is for you if:
- You identify with Pace values and have a genuine passion to improve the life chances of children with neurodisabilities and their families.
- You have demonstrable experience of securing up to six figure gifts from Charitable Trusts and Foundations and meeting income targets.
- You have experience of developing and implementing strategies, action plans, budgets and funding pipelines.
- You have worked successfully with a range of internal and external partners and stakeholders to achieve objectives.
- You have the ability to understand and convey complex information and communicate this clearly and concisely.
- You have excellent IT skills, including database management (ideally RaisersEdge/Nxt or a similar fundraising database).
How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a covering letter.
Pace is a safer recruitment employer. It means our recruitment process is designed to ensure staff and volunteers are suitable to work with children and young people. If invited to interview you will be asked to complete an application form.
Closing date: 21 Nov 2024, 17:00
Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.
Every child with a neurodisability like cerebral palsy has potential, their place in the world and a full life to live. At Pace we make it happen.
The client requests no contact from agencies or media sales.
We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management.
This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.
The client requests no contact from agencies or media sales.