Support services manager jobs
Supporter Services & Marketing Officer (Maternity Cover)
Location: Crewe (Office-based)
Contract: Full-time, 12-month fixed term
Salary: £26,000 per annum
Reports to: Head of Public Fundraising and Engagement & Digital Marketing Manager
Be the first voice of Railway Children.
We’re looking for a warm, organised and digitally minded individual to deliver outstanding service to our supporters. As the first point of contact for donors, community groups and the public, you’ll ensure every interaction—via phone, email, social or web—is positive and professional.
You’ll also support our fundraising and marketing teams with admin, digital content, and campaign delivery, helping us raise vital funds to protect children at risk.
Key Responsibilities:
- Manage supporter queries via inbox, phone and social media
 - Send thank-you messages and fulfilment communications
 - Maintain accurate supporter records (Donorflex)
 - Support digital campaigns, website updates and online shop
 - Assist with events, appeals and seasonal campaigns
 - Build emails and social posts; monitor Facebook ads
 - Keep marketing materials and templates up to date
 
What You’ll Bring:
- Excellent communication and customer service skills
 - Strong admin and digital skills
 - A proactive, team-focused attitude
 - Passion for making a difference
 
Why Join Us?
At Railway Children, you’ll be part of a passionate, supportive team working to create real change. We offer flexible working conditions and a great opportunity to learn and develop. You’ll have the opportunity to make a meaningful impact every single day – and be part of a charity that truly values its people.
Join us and help us ensure we deliver the best supporter experience.
A world where every child can thrive away from a life on the streets.
The client requests no contact from agencies or media sales.
About the role:
Step into a pivotal leadership opportunity at Single Homeless Project (SHP) and be part of shaping a dynamic new service at the forefront of tackling rough sleeping in Westminster. The Harrow Road Assessment Hub is a fast-paced, high-impact environment where lives are changed through rapid assessment, meaningful support, and timely resettlement. As Team Manager, you’ll be instrumental in guiding a committed team of frontline staff to deliver personalised, trauma-informed support that helps clients make real progress towards lasting stability and a place to call home.
This role offers the chance to grow your leadership skills in a setting that demands creativity, collaboration, and compassion. You'll oversee the daily rhythm of the service - ensuring assessments are swift and thorough, support planning is focused and effective, and move-on options are always progressing. You’ll work side by side with the Service Manager, connecting with partners across boroughs to achieve the best outcomes for every client. It's a unique opportunity to drive forward a mission-led service while developing your own career in a supportive, ambitious organisation.
About you:
- You’re an experienced leader who brings out the best in others, supporting your team to deliver compassionate, high-quality support for clients with complex needs.
 - You understand the challenges faced by people experiencing homelessness and have hands-on experience helping clients reconnect, resettle or move on from rough sleeping.
 - You’re confident working in fast-paced settings, balancing care and accountability to ensure safe, effective and trauma-informed support.
 - You’re skilled at building strong partnerships across housing, health and other services to achieve the best outcomes for clients.
 - You bring sound judgement, clear communication and a calm, supportive approach to managing people and situations.
 - You’re motivated by creating change - for your team, your service and for every client who walks through the door.
 
About Us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life. We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic team. Together, we'll transform lives and build a stronger community.
Important info:
Closing date: Sunday 16th November at midnight
Interview date: Monday 24th November online via Microsoft Teams
Please note there may be a second stage process for those progressed in service in Westminster.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



                    The client requests no contact from agencies or media sales.
About Shooting Star Children’s Hospices
We have an exciting opportunity for an experienced Events Manager to join our Care Team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
Our Care Events Team provide an extensive programme of groups and events for the 800 life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, bereavement café, memorial days and many festive events such as ice-skating at Hampton Court. Taking place at our hospices and in the communities we serve, there are 5-6 events each week, offering important opportunities for families to make memories together.
About the role
The Care Events Manager is responsible for the delivery and oversight of the annual programme of events. The Care Event Manager leads the Care Events Team, including an Events Assistant, Events Management Intern, Counsellor and care events volunteers, and working with family support workers, children’s therapists and counsellors to deliver an incredible programme of creative and inclusive experiences. The Care Events Manager works alongside the Lead Therapist and Lead Counsellor to ensure that family support at Shooting Star Children’s Hospices is everything the children and families need it to be.
At a weekly meeting, the team are made aware of children and family members who are struggling and think together about where they might benefit from the opportunity to spend time with others who share similar experiences or receive group therapy. Utilising professional events management skills, each event is planned meticulously to be a safe and inviting space. Providing this opportunity for families is integral to their mental wellbeing.
About you
This role requires an individual with professional events management experience, with a proven track record of executing high-profile and bespoke events. The individual should have skills in marketing, events administration and able to create events for families from diverse backgrounds. Excellent project management skills are required to keep the fast-paced programme on track, alongside diligence in health and safety. Leadership and management expertise enable the team to thrive, so that we can provide outstanding support to families. The Care Events Manager should be a compassionate and caring individual, sensitive to the needs of families at Shooting Star, with the emotional resilience to work with families who are experiencing grief and trauma. This is a unique opportunity for an events manager to utilise their skillset to make a huge difference to the families that we support.
Once or twice a month the Care Events Manager is expected to work on a Saturday or Sunday (time is given back during the week).
Please see the attached job description for more information about this opportunity.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits 
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing 
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.
The client requests no contact from agencies or media sales.
The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
 - Drive continuous service improvement and foster collaboration across teams and partners.
 - Build and maintain strategic relationships with key stakeholders to enhance service delivery.
 - Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
 
See the job pack for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a dynamic, compassionate and ambitious leader who believes everyone should have the opportunity to live independently, feel valued, and be part of their community? We are looking for an inspiring Service Manager to lead and further develop our innovative Finding & Matching Service — supporting people with learning disabilities and/or Autism to build fulfilling lives in homes and communities they choose.
About the Role
As Service Manager, you’ll take the lead in shaping and growing a person-centred service that meets the highest standards of care and compliance. You’ll empower and develop a dedicated team of support workers, ensuring our values of community, inclusion, and respect are at the heart of everything we do. From managing day-to-day operations and staff development to driving service quality, you’ll play a vital role in creating real impact across the lives of the people we support.
We’re looking for someone with strong leadership skills, hands-on experience in social care, and a passion for innovation. You’ll thrive in a fast-paced environment, balancing operational management with creativity and collaboration. Importantly you will possess significant and demonstrable business development expertise, commercial awareness and the acumen necessary to not just manage but to progress and promote the outreach services offered by Centre 404.
In return, you’ll join a supportive and forward-thinking organisation that values its people, offers opportunities for growth, and is committed to making a difference.
Key Responsibilities
- Lead and develop the Finding & Matching service
 - Manage staff recruitment, supervision, and development
 - Maintain compliance with CQC and safeguarding standards
 - Drive service growth and build stakeholder partnerships
 - Oversee budgets and resource management
 
About You
- From one year to many years of management experience within social care
 - From two years to many years of working with people with learning disabilities and/or Autism
 - Strong understanding of person-centred values and self-directed support
 - Excellent communication, leadership, and organisational skills
 - A commitment to equality, inclusion, and continuous improvement
 - Significant business development and commercial growth expertise
 
Please submit a CV along with a cover statement (either within the email itself or as an attachment) addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Carers’ Resource is excited to announce a new opportunity to make a real difference in the lives of young carers. We are currently seeking to recruit:
Young Carer Service Manager, Bradford & North Yorkshire
£30,694 - £33,691 (FTE)
30 hours per week
You must drive and have access to your own vehicle.
Deadline: Sunday 9th November
The Young Carers team recognises the unique challenges young carers face and we are dedicated to providing them with the support, recognition, and opportunities they deserve. Our organisation strives to empower young carers in Bradford, Craven, Harrogate and Selby districts, and to help them thrive.
Key Responsibilities:
- Manage a Young Carers Support Service which provides wellbeing assessments, mentoring, youth activities, and events for young carers.
 - Lead, support, and develop the Bradford Young Carers team of 5 staff and 3 staff across North Yorkshire, covering Craven, Harrogate, and Selby.
 - Recruit and support and manage volunteers and students on placement who contribute to delivering the Young Carers services.
 - Promote the service and engage with schools, health services, and other youth organisations to encourage awareness and referrals to the service.
 - Work closely with other professionals to ensure young carers are recognised early and supported appropriately.
 - Deliver the project in line with service-level agreements and commissioner requirements.
 - In times of staff absences or shortages affecting delivery fill in for young carer workers to ensure the service continues to perform.
 - Oversee data collection, monitoring, and reporting to demonstrate impact and compliance.
 - When needed, support the delivery of young carers events, activities, and group sessions.
 - Ensure safeguarding and child protection are at the heart of service delivery, maintaining up-to-date knowledge of relevant legislation and best practice.
 - Contribute to the development of new initiatives, funding bids, and partnership projects to enhance the service offer.
 - Champion the voice and participation of young carers in shaping and evaluating the service.
 
Requirements:
- Experience in a leadership or management role within a youth or social care organisation or similar.
 - Ability to manage budgets and compile reports.
 - Strong understanding of the challenges faced by young carers and a passion for supporting their wellbeing.
 - Excellent communication and interpersonal skills.
 - Ability to work collaboratively with a diverse range of stakeholders.
 - Knowledge of safeguarding and child protection policies and procedures.
 - Organised, detail-oriented, and able to manage time effectively
 - Valid, full UK driver’s license and access to a car during working hours
 
For an informal discussion contact Dolly Dalton.
Carers’ Resource exists to support unpaid carers. We provide information, advice & support to carers, to the people they care for and professionals.
                                The client requests no contact from agencies or media sales.
The British Cardiovascular Society (BCS) is seeking a motivated and dynamic Communications Manager to lead initiatives that support the development of the Society’s leadership voice, profile and influencing function across the UK.
Working with the Chief Executive, President, Vice-Presidents and the wider Board, the Communications Manager will promote BCS work to members, relevant decision-makers within the NHS and strategic partners.
The Communications Manager will be responsible for the development and delivery of the Society’s communications strategy (in support of BCS strategic objectives) and tailored communications that underpin the strategic plan
Shortlisted candidates will be notified by 20 November 2025 and will be invited to meet the senior leadership team on the afternoon of 25 November (by Teams) ahead of interview on 26 November 2025.
The client requests no contact from agencies or media sales.
Main purpose of post
This role will oversee key functions of the day-to-day running of the charity to
ensure we can effectively support people affected by cancer across South
Yorkshire, Bassetlaw and North Derbyshire.
You will be responsible for key operational functions including: our workspaces
and facilities, which includes buildings and our outreach services on the big
purple buses; Health & Safety and risk management, Operational policies, IT
systems, GDPR compliance and contingency planning. You will manage our
third-party provider relationships and also lead improvement projects in the
charity to make sure we are always learning, improving and making the best use
of the generosity of our donors.
You will provide a pivotal role, ensuring our teams have what they need to work
safely, effectively and efficiently. You will be the on-site go-to person to solve daily
operational issues as they present, acting as a calm and resilient manager
providing clear direction and guidance.
This is the perfect role for anyone who loves to be in the thick of the day-to-day
running of an organisation, who can juggle multiple priorities and who
understands that strong operational management is the cornerstone of a wellsupported
team.
Key Responsibilities
Operational Support
 Lead on production of an annual operations improvement plan,
collaborating with teams across the charity to ensure their operational
support needs are listened to and met.
 Manage and develop operational systems to support the effective
delivery of Weston Park Cancer Charity as the organisation grows;
conduct regular reviews of internal operational processes, including
reviewing contracts and monitoring systems.
 Support the Head of Governance and Operations in effective
management of supplier contracts including building leases, IT support
provider, third party suppliers, cleaning. Ensuring legal, regulatory, and
contractual compliance for each contract whilst achieving value for
money.
 Provide operational management of our working spaces, including our
buildings, facilities and also our big purples buses within the community, ensuring the public, colleagues, volunteers and visitors are safe and
experience a warm and welcoming environment.
 Lead on the coordination of charity vehicles maintenance and insurance,
working with the Head of Cancer Services, Transport Coordinator and
Service Development and Engagement Manager for the Outreach Team.
 Review, Develop and Produce operational policies and procedures to
ensure the smooth running of the organisation (e.g. Lone Working).
 Act as a Charity Data Protection Officer (DPO) and lead on data collection
and storage in line with current GDPR and Data Protection Regulations.
 Lead with producing monthly and quarterly Operations Reports, and
producing any further reports requires for assurance purposes for the
Leadership Team and the Board of Trustees.
Health & Safety
 Lead on Health & Safety and risk management, and the annual H&S audit
with the support of our external advisor, ensuring risk assessments are
undertaken and the charity fulfils its legal duties in relation to our
buildings, services, fundraising activity and home-based working.
 Ensure all staff and volunteers are trained on H&S and there is
appropriate coverage of Fire Marshalls, First Aiders, MHFA etc. on site, in
outreach services and for our charity events, as appropriate.
 Lead on our contingency planning and maintaining our business
continuity plan.
Tech Support
 Lead on cyber security training and improvements.
 Lead on IT equipment and access for staff, including the onboarding and
off boarding process and management of access to shared folders and
platforms.
Workwear and equipment
 Manage stock control and ordering of office and facilities supplies.
Support & Development
 Manage the Operations Assistant and support their development.
 Lead the Operational Working Group to ensure operational matters are
progressed in a timely and efficient manager, reporting progress to the
Leadership Team.
 Lead with the co-ordination of the annual renewals training for H&S, Fire
Marshalls and MHFA, support HR with the induction training of new staff.
 Undertake operational improvement projects as directed by the Head of
Governance and Operations
 Attend and contribute to team meetings and 'away days' and be an
active, invested member of our team.
Ability and willingness to travel throughout the region to attend charity
fundraising events and outreach services.
 Able to work flexibly, including working in the evenings and at
weekends.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community.
This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.
Application Pack and any other additional information is available from the New Ingrebourne Trust.
To provide a community resource for service, activities and meeting space for people of all ages in the local community.


                    Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Cambridge, England (Travel required to all Baca Services locations)
Contract Type: Permanent
Salary: £24,754 - £28,454 per annum FTE plus Cambridge living allowance of £2301 per annum.
Working Hours: 37.5 hrs per week (including evening and weekend hours on a rota)
Are you passionate about making a real difference in the lives of young people seeking safety and a fresh start?
Join Baca, a dedicated organisation supporting unaccompanied asylum-seeking children aged 16–18. We’re looking for a compassionate, proactive, and resilient Support Worker to help young people rebuild their lives with dignity, hope, and purpose.
What You’ll Do
As a Support Worker, you’ll provide holistic, therapeutic support to young people transitioning to adulthood. Your role will include:
- Supporting physical and emotional wellbeing
 - Encouraging engagement in education, employment, and training
 - Promoting social inclusion and personal safety
 - Teaching essential life skills like cooking, budgeting, and cleaning
 - Building trusted relationships and being a positive role model
 - Collaborating with social workers, volunteers, and external agencies
 - Maintaining accurate records and contributing to support plans
 
What We’re Looking For
We’re seeking someone who is:
- Empathetic and resilient, with a genuine passion for supporting young asylum seekers
 - Organised and proactive, able to manage multiple priorities
 - A strong communicator, both written and verbal
 - A team player, who thrives in a diverse, multicultural environment
 - Flexible, with the ability to work occasional evenings and weekends
 
Essential Requirements
- Alignment with Baca’s values and mission.
 - Experience working with young people (1:1 and group settings)
 - Understanding of safeguarding and child protection
 - Full UK driving licence and access to a vehicle
 - Enhanced DBS check (required)
 
Desirable
- Experience working with unaccompanied asylum seekers or trafficked young people
 - Knowledge of asylum processes and trafficking risks
 - Experience working cross-culturally and with statutory agencies
 
Why Join Baca?
At Baca, you’ll be part of a passionate team committed to empowering young people to thrive. We offer:
- A supportive and inclusive work culture
 - Ongoing training and development
 - Opportunities to make a lasting impact
 
How to Apply:
If you are passionate about making a difference in the lives of young asylum seekers and have the skills and attributes we are looking for, we would love to hear from you.
Please note we cannot provide sponsorship for this role. We are not on the Home Office list. Further information about the role, competencies and experience can be found on our website.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



                    The client requests no contact from agencies or media sales.
Delivery Manager (South) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (South) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
 - 25 days annual leave (pro rata), plus bank holidays
 - Long service leave after two years
 - GFS Pension Scheme with 7.5% employer contribution
 - We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
 - 24-hour access to Employee Assistance Programme
 - Season ticket loan
 - Annual EDI Learning Days
 - Study time and personal training budget to support your professional development
 
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
- 
	
Closing Date: Noon, Sunday 16th November 2025
 
- 
	
Interviews: Monday 1st December 2025
 
The client requests no contact from agencies or media sales.
The Office Manager plays a central role in ensuring the smooth, efficient, and welcoming operation of Women for Refugee Women’s (WRW) office and organisational infrastructure. This role is key to maintaining a well-functioning environment that supports the wellbeing, productivity, and collaboration of staff, volunteers, network members, and visitors.
This is a cross-cutting role that underpins the charity’s day-to-day operations and contributes to a positive and inclusive working culture.
Women for Refugee Women supports women seeking safety in the UK to rebuild their lives and campaigns alongside them for a compassionate asylum system.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Aim and influence
· Assist the manager to achieve weekly/ annual sales and profit targets for each shop.
· To assist in managing the day to day running of the shops staff and volunteers with the aim maximising sales and controlling shop expenses to support SCT’s mission.
· Work within SCT values
Other key details
· A 5-day flexible working pattern, including weekends and bank holidays
·Flexibility required where reasonable and appropriate to accommodate short notice alterations to working pattern.
·May need to work in other shops within London if occasionally required.
· Attend and undertake any relevant training workshops, events or meetings as required.
·A satisfactory Basic Disclosure from the Disclosure Barring Service is required for this role.
Please supply a CV and covering letter
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.
                                
                    The client requests no contact from agencies or media sales.
Services & Development Lead
Location:  Hybrid – with 2-3 days a week in our East London office
Hours of work: 28-35 hours a week - we are open to flexible working patterns, including working compressed hours, 4 or 5 days
Reporting to: CEO
Salary: £44,200 (this includes London weighting)
Contract: Permanent
Closing Date: Midnight 9th November 2025
Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry, to see them safe from coercion, violence and abuse.
Job Purpose
As our new Services and Development Lead, you’ll play a vital role in shaping the future of Beyond the Streets. You’ll provide both strategic and operational leadership for our direct services, ensuring we continue to deliver high-quality, compassionate support to the women accessing our services. You’ll champion lived experience leadership, helping embed it at the heart of our organisation and across our wider network. With a focus on learning and impact, you’ll strengthen how we use data and evidence to inform practice, fundraising, and policy influence. You’ll also nurture and be part of a team that support our affiliate network- helping smaller projects grow, connect, and thrive. As a key member of the Senior Leadership Team, you’ll contribute to our vision, ethos, and long-term strategy, ensuring Beyond the Streets continues to create real change for women involved in the sex industry.
Who are we looking for…
This role would suit a thoughtful, strategic leader with a hands-on attitude and a collaborative spirit. It’s an exciting and varied position, offering the chance to shape services, and strengthen our impact across the sector. You’ll bring together leadership, data insight, and partnership building to help us deliver lasting change for women. It’s also a role where you’ll have the opportunity to recruit, develop and inspire others as part of a passionate, committed team.
- You have experience leading services or programmes, with a strong grasp of how to balance strategic vision and operational delivery.
 - You’re confident using data, evidence and research to inform decisions, communicate impact and influence funders or policy.
 - You have a solid understanding of the Violence Against Women and Girls sector and the systems affecting women facing sexual exploitation.
 - You’re skilled at building partnerships, supporting smaller organisations, and aligning insights and practice with wider organisational goals.
 
You'll enjoy...
- Competitive pay – earn £44,200 per annum (this includes London weighting)
 - Pension – 5% employer contribution, 3% employee contribution
 - Generous annual leave – 33 days including bank holidays pro rata
 - Flexible working – Our core hours are 10am to 3pm
 - Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
 - Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
 - Personal development allowance – to further your work-based skills and knowledge
 - Cycle to work scheme– tax free allowance to buy
 - Tech Buying Scheme– spread the cost of personal technology equipment and homeware across 12 months via payroll
 - Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
 - Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
 - Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
 - Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.
 
When you join, you will receive a structured induction and training plan, including access to all our in-house paid training. 
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.
To apply:
Please visit our website to access and complete our application form by clicking 'Apply'.
Please complete the Application Form giving as much information as you can that is relevant to the job you are applying for, lots of useful information including the person specification can be found in the applicant pack on our website.
We follow safe recruitment best practice, this means that there is certain information that we must receive from all applicants, as set out in our application form.
However, we recognise the value of and celebrate diversity and know that this format might not be accessible for everyone so please present this information to us in a different format if that works better for you. If you require any other reasonable adjustments at any stage of the process, please don’t hesitate to contact us to discuss your needs and let us know how we can best support you.
The client requests no contact from agencies or media sales.
Delivery Manager (North) £42,500 pro rata
The Role
Are you passionate about creating inclusive spaces where girls can thrive? We're looking for an organised and values-driven Delivery Manager (North) to support the delivery of our groups, trips, residentials and events at GFS. You'll line manage Group Coordinators, ensure operational compliance, champion inclusion, and maintain strong communication with volunteers, groups and external partners across England and Wales.
About Girls Friendly Society
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and young women. We believe in challenging gender inequality by empowering girls and young women. We achieve this by providing groups and opportunities for girls and young women to build friendships, gain confidence, and learn that they are unstoppable. We deliver a programme of activities designed to develop socio-emotional skills such as confidence, self-esteem, emotional wellbeing, and resilience, and recruit and train women volunteers to run those activities in a space designed for girls and young women. We prioritise working in areas of disadvantage.
Why Join Us?
At GFS, we believe in creating a supportive and inclusive work environment where our team can thrive. As part of our organisation, you'll enjoy:
- Remote working with annual in-person opportunities to connect with colleagues
 - 25 days annual leave (pro rata), plus bank holidays
 - Long service leave after two years
 - GFS Pension Scheme with 7.5% employer contribution
 - We embrace flexible working and support our employees to work in ways that suit their individual circumstances and responsibilities
 - 24-hour access to Employee Assistance Programme
 - Season ticket loan
 - Annual EDI Learning Days
 - Study time and personal training budget nto support your professional development
 
Our Commitment to Equality, Diversity and Inclusion
GFS is committed to building a diverse workforce that reflects the communities we serve. We actively welcome applications from people of all backgrounds, particularly those from marginalised communities including Black, Asian and minoritised ethnic candidates, LGBTQ+ individuals, disabled people, and those from underrepresented groups.
As part of our commitment to equitable recruitment, we guarantee interviews for candidates from marginalised communities who meet the essential criteria for the role. We are also committed to making reasonable adjustments throughout the recruitment process and in the workplace. If you require any adjustments to support your application or interview, please let us know and we will work with you to ensure an accessible and inclusive process.
Key Dates
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Closing Date: Noon, Sunday 16th November 2025
 
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Interviews: Tuesday 2nd December 2025
 
The client requests no contact from agencies or media sales.
                
                
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                        
                                


                    
                        
                        
                        
                        

