Supporter Care Manager Jobs in Greater London
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.
We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team.
At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.
Job Purpose:
To act as a specialist information resource for the management of people with cancer, their carers, and families.
To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.
To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.
Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC, including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.
Main Duties and Responsibilities
Information/Service Provision
To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:
1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).
2. Provide support, access to therapies and signposting to other local services and support services.
3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.
4. Facilitate and support nurse/therapy led groups
5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.
6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.
7. Work closely with the Cancer Information Specialist Nurse (Outreach).
8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.
9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.
10. To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.
11. Support and participate in service review and ongoing development of nurse/therapy led services.
12. Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.
13. To provide information by telephone and respond to written requests for information.
Managerial and Leadership responsibilities
1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.
2. Responsibly manage resources utilised within the role.
3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.
4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.
5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.
6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.
Training and Education
1. Support a positive learning environment for all staff – including volunteers.
2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.
3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.
4. Take responsibility for own learning and development needs.
5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.
6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.
7. Attend management meetings, Trustees meeting and events as appropriate.
8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.
Research, Audit & Quality
1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.
2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).
Personal Development
1. To maintain own expert level of competence.
2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.
3. To actively participate in the CLCC appraisal process.
4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.
Communication
1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.
2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.
Drive Partnership Programme Manager
37.5 hours per week with flexible working hours and provision of an out-of-hours response as needed
£49,299 - £52,387
Fixed Term for 2 years
Home based with some travel to pilot sites when the role requires it
The Role
In April 2021 the Domestic Abuse Act received Royal Assent. The Act introduces a new civil Domestic Abuse Protection Notice (DAPN) to provide immediate protection following a domestic abuse incident, and a new civil Domestic Abuse Protection Order (DAPO) to provide flexible, longer-term protection for victims. DAPOs can impose both prohibitions and positive requirements on perpetrators. We were commissioned by the Home Office to design a triage model that will assess individuals for the suitability of these interventions; this triage model will be rolled out in the pilot sites which are going live in May 2024 and will be tested and evaluated in order to prepare for national roll out in 2026.The Programme Manager will oversee the roll out and delivery of the DAPO pilot Triage Model.
Benefits:
- 34 days’ holiday per year, including public holidays
- Flexible Working (e.g. compressed hours)
- Cycle-to-work Scheme
- Eye Care Vouchers
- Pension Scheme with 4% employer contribution
- Childcare Vouchers
- Employee Assistance Programme
- Clinical Supervision
- Holiday Purchase Scheme to buy up to an additional 5 days
- Enhanced Family Leave Policies
- Enhanced Sick Pay
- Professional Development Fund
- Individual learning budget
- Restorative Practice Training
- Time Off In Lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 16th May 2024
SafeLives is a committed provider of equal opportunities for all, please see our job description for full details.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit an Event Manager as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing world-class programming and an excellent experience to our growing network of stakeholders.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 26th May 2024
- Interviews will take place w/c: 10th June 2024
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
The client requests no contact from agencies or media sales.
Tommy’s believes that pregnancy complications and baby loss should not be seen as ‘bad luck’. Through their four research centres, specialist antenatal care clinics, pregnancy information services and campaigning work, they support people who refuse to accept that a baby’s death is ‘just one of those things’.
The Partnerships Manager will manage a portfolio of commercial and fundraising accounts totalling c.£250k, as well as some new business development. The portfolio includes a £60k per annum CRM relationship with Plum & Ashby, focused around the Wave of Light candle campaign for Baby Loss Awareness week, with lots of influencer and comms engagement. The new business element will support the Senior Partnerships Manager and the Head of Corporate in their new strategy for increased brand, strategic and coty partnerships.
Key responsibilities:
- Account manage and build strong relationships with corporate partners at a 5-figure+ level
- Create and deliver high quality account management and stewardship plans for your accounts
- Build strong relationships with all key stakeholders internally and externally
- Take a proactive role in developing and nurturing a pipeline of new opportunities
Essential criteria:
- Experience of fundraising in a charity setting – ideally in corporate partnerships, although we’d also be open to transferable skills from trusts, major donors or community fundraising
- Successfully managing funder relationships at a 5-figure+ level
- Experience owning and delivering upon a fundraising target and KPIs
- Takes initiative, results driven, proactive, empathetic and collaborative qualities
Expert recruitment for fundraisers and charities.
Senior Legacy and In Memory Fundraising Manager
An exciting opportunity has arisen within Sue Ryder for a Senior Legacy and In Memory Fundraising Manager to lead, manage and develop our Legacy and In Memory Strategies to deliver sustainable long-term income growth.
Sue Ryder has a dedicated focus on investing in our legacy giving and we are looking for a passionate and dynamic leader to take on this integral role within the organisation.
Reporting to the Head of High Value and Legacy Fundraising you will:
Key Responsibilities
• Manage the development, delivery and implementation of the Legacy Strategy to deliver sustainable long-term growth
• Lead the Legacy and In-Memory team to maximise Legacy & In-Memory income for Sue Ryder and ensure an excellent stewardship and supporter experience
• Be able to interpret and act on data insight and produce robust reports about legacy income and the legacy pipeline
• Work with colleagues to ensure excellent stewardship is followed through in the Charity’s administration of legacy gifts
• Take the lead on the annual planning budgets, forecasting and variance reporting on monthly management accounts for Legacy and In-Memory Giving
• Keep abreast of the latest trends and innovations in Legacy and In Memory Giving
• Plan and lead innovative marketing campaigns including using digital channels
• Lead and manage the promotion of Legacy & In Memory Giving, working closely with colleagues in the care centres and across the organisation to promote a Legacy culture and drive growth across the legacy pipeline
The successful applicant will bring:
• Extensive Legacy & In Memory fundraising experience with a minimum of two years at manager level
• A track record of delivering innovation in generating income from Legacies
• Experience of planning, implementing and monitoring large budgets to agreed deadlines
• Experience of leading, inspiring and empowering colleagues to promote legacies and deliver excellent results
• Excellent communication skills – written and oral with the proven ability to communicate with persuasion and credibility
• Excellent Marketing skills to deliver growth from consumer marketing across multiple mediums including digital
• Experience of managing and motivating advertising/marketing agencies to deliver exceptional results
• The ability to analyse data and produce detailed reporting on campaigns and performance
• A thorough understanding of the Legacy Administration process and ILM standards
It is essential you are educated to degree level or have direct sector experience of Legacy Fundraising at manager level for a minimum of two years.
Competitive Benefits Package
27 days holiday rising to 33 with length of service plus bank holidays (pro rata if part-time), - Company pension scheme
EAP support scheme
Staff discount with thousands of retailers
Enhanced maternity, paternity and adoption pay
and lots more. Please visit our careers website for the full list.
Closing date: 23 May 2024
Interview date: TBC
We aim to give all candidates the opportunity to perform at their best during our recruitment process. Please let us know if you require any adjustments at any stage
If you want more than just a job, we want you. Join the team and be there when it matters.
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one size fits all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone. We are there when it matters.
New Horizon Youth Centre runs a busy day centre from Monday to Friday, providing basic needs to young people experiencing homelessness and a one-stop-shop for housing advice, youth work activities, counselling, jobs, education and training support. The Services Manager (Day Centre) is a brand new role for the organisation. They will work as part of the existing Youth Work Team to provide vital additional capacity and expertise to respond to the significantly increased demand we have been experiencing. This role is primarily focused on delivering our frontline day centre service each week. You will spend around 2-3 days per week frontline as our Duty Manager ensuring the smooth running of the day centre. You’ll also be responsible for coordinating our weekly rota, line managing the team, overseeing our Locums, Students and Volunteers programme, supporting with donations and day centre stock, and delivering staff training . You should be passionate about supporting young people who are unsafe or facing homelessness, be able to motivate a multi-disciplinary team of staff and have the energy to problem solve in a fast-paced environment on a daily basis.
Salary: £37,024 - £41,600
Closing Date: 10am, 3rd June 2024
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Spectra are a lived experience organisation working with socially excluded and marginalised communities in an empowerment model, to ensure access to appropriate health, wellbeing and support services.
We offer evidence-based, inclusive, accessible, knowledgeable and quality services which are non-judgemental and delivered by lived experience peers.
Spectra are looking for an experienced Therapeutic Services Manager and Clinical Lead to lead, develop, coordinate, and represent Spectra’s counselling services internally and externally at Senior Management level. You will ensure delivery of consistent, high-quality counselling across all of Spectra’s teams (Young People, Sexual health, Trans and Non-binary (TNB) people), supporting and empowering our service users, whilst ensuring clinical work is carried out in accordance with BACP ethical guidelines and Spectra’s protocols. You will also conduct some clinical assessments and provide some weekly 1-to-1 counselling/group therapy sessions.
You will be confident working with diverse and intersectional groups who face social exclusion and inequalities around access to appropriate health care, wellbeing and holistic support. You will be able unequivocally to respect, support, promote and work within LGBTQ+ and other diverse communities.
£40,000 - £44,000 FTE per annum according to experience, pro rata for 4 days per week (£32,000 to £35,200). Hybrid working (office in Ladbroke Grove) with 25 days holiday and bank holidays (pro rata), plus a pension scheme.
The client requests no contact from agencies or media sales.
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the change-makers, the peacemakers, the mighty of heart.
Learn about our vision, mission and values
About the role
The Treasury Manager plays a critical role in supporting Christian Aid to create a world where everyone can live a full life, free from poverty by overseeing all cash flows, ensuring the proper management of funds, and optimising financial returns. With responsibility for approximately £90 million in cash flows, this role is pivotal in safeguarding our financial resources and enabling our programs to make a real difference in the 37 countries we work.
About you
You will be a fast learner, inquisitive and able to understand the requirements of Christian Aid and apply them into a complex global financial setting. Acting as Christian Aid's subject matter expert on use of alternative transfer systems, staying up to date with published guidance, and emerging practices within the sector, advising and guiding senior management in this area. You will hold a professional accounting or banking qualification and have significant experience in a finance treasury role with banking relations
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.
The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.
The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.
You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals. You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.
You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team. You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.
Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’. Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones. Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
Please find the full application pack including job description on our website.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Trauma Informed Care Specialist to join our homelessness & complex needs service in Hackney.
£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
East London Apartments provides 24-hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Building supportive, trusting relationships with customers and external partners, creating a positive atmosphere
Carrying out holistic assessments of new customers which incorporate relevant statutory referral information
Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
Key-working the most complex service-users with particular needs aligned with the post holder's specialism - Trauma informed Care
Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Provide support and access to relevant services to enable customers to continue their recovery and empower customers to self-manage their medication regimes through individual re-enablement programmes and informed decision making
Undertake support work in partnership with external stakeholders to compliment their interventions, leading on partnering with specialist stakeholders;
Upskilling staff team in particular area of expertise - Trauma informed Care
Developing productive relationships with partner organisations to improve service outcomes
For the full list please see our website.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Embraces a Psychologically Informed approach
Is capable of maintaining unconditional positive regard
Views challenging behaviour as a support need
A strong specialist support worker with excellent interpersonal skills
Socially adept, networks widely, well connected in sector, influential
Approachable, open & professional behaviour
At ease in directing others, is assertive and independent minded, will challenge others, and skilled in resolving conflict
Drives change, enjoys dynamic diverse environments and demonstrates entrepreneurialism, creativity and innovation
Demonstrates significant confidence and high levels of self-esteem
Demonstrates significant levels of emotional resilience and a positive attitude
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about the business
Is motivated towards excellence and improvement of personal performance with a can do attitude
Is Customer focused
We welcome applications from individuals with lived experiences of using services
What you'll bring:
Essential:
Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism
Desirable:
2-3 years experience providing targeted recovery focused support to individuals with needs around trauma, mental health, substance use and dual diagnosis.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Do you have experience providing excellent supporter care?
Are you a highly organised individual, skilled in administration and with experience using CRM/donor databases?
Do you have a passion for Gospel outreach in London?
We are recruiting for a Supporter Partnerships Officer who will play a key part in managing partnerships with individual supporters for the London City Mission. He/she will join our highly committed Fundraising and Supporter Partnerships Team and will work in a team of Supporter Partnerships Officers. The role holder will:
- Maximise engagement with our supporters and respond to their enquiries.
- Work on various administrative activities, including processing gifts, updating CRM/donor database, campaign response handling, and general office administration duties.
- Represent LCM at external events, including a week-long conference each year.
The successful candidate will be a committed, prayerful Christian with demonstrable experience in providing excellent customer service and supporter care along with strong administration skills and attention to detail. He/she will have excellent interpersonal skills and a passion for the gospel message and be able to share their personal journey of faith in Jesus Christ.
If you have the skills and qualities we are looking for and have a strong desire to contribute to the Mission’s gospel outreach to the least reached in London, please fill out the application form available on our website.
There is an occupational requirement that the person appointed be an evangelical Christian.
Salary: £ 31,668 per annum
Contract: Fulltime, Permanent
Closing date for applications: Thursday, 9 May 2024 at 5 PM
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
At The National Brain Appeal, we support Queen Square, one of the world’s leading centres for the diagnosis, treatment and care of patients with neurological and neuromuscular conditions, to fund pioneering research, innovative treatments and world-class facilities. These include stroke, multiple sclerosis, brain cancer, epilepsy, Parkinson’s disease, and dementia.
The National Brain Appeal is going through a period of exceptional growth and organisational change. This is a newly created role and offers the right individual genuine ownership and autonomy, and the opportunity to shape the future direction of the grants programme, while leading on a variety of other improvement projects within the charity. It represents a fantastic opportunity for a hands-on and creative project manager to design and implement a robust, fit for purpose, end-to-end delivery and reporting framework to optimise efficiency and performance and ensure good governance and compliance.
The National Brain Appeal (formerly known as The National Hospital Development Foundation) is the charity dedicated to raising vital funds for The Nat
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is a fixed-term contract for 18 months.
We’re experts in delivering change. We work with colleagues and the wider Parkinson’s community, to evolve into an efficient, effective organisation that provides excellent user experiences. Currently we are embarking on an exciting journey with the rollout of our customer relationship management (CRM) platform, Salesforce.
We’re looking for a Change Manager who is skilled in facilitating organisational change, particularly in technology adoption, with the proven ability to build relationships with stakeholders at all levels and challenge where necessary, and a practical understanding of change management principles and adoption processes.
About the role
Working with the Salesforce Programme Manager, fellow colleagues in the Business Change team and the wider Delivery Services team, you’ll play a critical role in the successful delivery of the Salesforce programme.
Working alongside the Business Change Lead, you’ll develop and implement a comprehensive change management strategy for the Salesforce programme rollout, and actively engage with Salesforce programme stakeholders at all levels regularly to understand their needs, address concerns, and foster a positive attitude towards Salesforce.
What you’ll do:
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Design, analyse and create mechanisms in order to collect ongoing feedback from users and stakeholders and have ways of identifying resistance and managing it.
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Create and deliver clear, consistent change communication plans to keep all relevant parties informed and engaged throughout the transition process.
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Provide ongoing support and coaching to users, helping them navigate the new system, and manage and address risks and issues as they arise, and regularly monitor and report on the progress of CM activities, analyse its impact, provide opportunities for feedback and suggest improvements.
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At the end of the programme, lead the CM retrospective, ensure benefits and adoption metrics are identified, tracked and measured to demonstrate success. Lastly, provide the handover to the Business Change Lead.
What you’ll bring:
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Excellent documentation and training material development skills along with the ability to lead workshops, and the ability to coordinate with Subject Matter Experts, drive change, manage risks and report on progress and KPIs.
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Demonstrable experience of successfully facilitating technology implementations.
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Empathy and understanding of people’s motivations and blockers, in order to help people adopt change.
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Demonstrated commitment to fostering diversity, inclusion and equity principles in our daily operations.
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Excellent project management skills with the ability to effectively prioritise and manage workload.
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
As well as flexible working hours, this role is offered on a flexible contract giving you the opportunity to also work from home three days a week. You’ll be required to cover your own travel expenses to the office.
We are operating rolling recruitment for this vacancy and reviewing applications as they are received. We reserve the right to close this vacancy when we receive sufficient applications for the role, and will review candidates on a continuous basis. Therefore, if you are interested, please submit your application as early as possible.
Interviews for this role will be held the week of 20th to 24th May, and will include a 2 stage process.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
About The Fostering Network
The Fostering Network (TFN) is the UK’s leading fostering charity. TFN provides membership services, including advice, guidance and support to almost 59,000 individual foster carers and more than 450 fostering service providers across the UK.
About the role
Following a period of growth, we are looking to hire a second management accountant to our team to increase our capacity and enable us to more effectively partner with the teams throughout the business.
Responsible to the Head of Finance the post-holder will need to:
· Build partnerships with lead managers and their teams to support effective budget management
· Deliver financial reporting required assigned projects including reporting for funders and budget holders
· Assist with the preparation of accurate and timely management accounts including commentaries on variances
· Assist with planning and reporting of the annual budgets
· Assist the Head of Finance in ongoing reporting and analysis
· Support the finance officers as required with an understanding of systems and operational finance
Candidates should have previous management accounting experience in a similar size organisation, advanced level of excel and be fully qualified/part qualified as an accountant under CIMA/ACCA/ACA. Excellent communication skills are essential, including the ability to communicate financial information to those with non-financial backgrounds.
Up to date knowledge of charity tax rules including VAT and partial exemption, experience of using MS Dynamics, Netsuite , report writing skills and experience of system change/integration will be desirable.
This is an ideal post for candidates who are looking to get stuck into a growing organisation and help us deliver excellent financial management.
The post is offered on a full-time basis.
As an organisation we are committed to supporting flexible working. All colleagues currently work hybrid arrangements, some travel to the London office will be required.
Closing date: Sunday 12th May 11pm
Interview date: First round w/c 13th May, second round 22nd May
Interview location: First round interviews will be via Microsoft Teams, second round will be in person in our London office
For more information and to apply please go to our job vacancies page on our website CVs will not be accepted.
The Fostering Network is committed to equal opportunities and welcomes applications from all sections of the community and especially encourage applications from groups which are under-represented. All applicants are treated equally and selected on the basis of individual merit and ability to meet the requirements of the role.
The Fostering Network is a registered charity in England and Wales 280852 and in Scotland SC039338.
The client requests no contact from agencies or media sales.
About ELBA
ELBA is a leading social regeneration charity in east London. Our mission is to develop employee volunteering and employment initiatives to decrease poverty, improve social mobility and increase equality for communities in east London and beyond. We facilitate corporate and other investments from over 60 organisations into our community, education and employment programmes.
With over 35 years of experience enabling successful partnerships between businesses and communities, ELBA engages over 15,000 corporate employees in volunteer programmes that support employment, education and community initiatives. In 2023 the Community Works programme supported 126 charities and social enterprises through engaging employee volunteers in practical and skills-based volunteering opportunities.
Purpose of the job
To be responsible for the successful delivery of ELBA’s Dragon Award Nominated Evolve Project, delivering exciting, innovative employer-supported volunteering projects that meet the expectations of specific corporate supporters, and the needs of the community with a key geographical focus in Hackney, Tower Hamlets and Haringey.
About Evolve
The Evolve Project is a collaborative partnership between Linklaters, UBS, Societe Generale and the Societe Generale UK Foundation, delivered by ELBA. Overall, the Evolve project aims to address the wider barriers and challenges faced in society & by community organisations & charities with a particular focus on Hackney and its surrounding boroughs of Tower Hamlets & Haringey. The project does this through supporting community organisations who are addressing different barriers like post Covid recovery, and the cost-of-living crisis, alongside continuing challenges of funding & sustainability.
Evolve aims to build the capacity of thee organisations, especially supporting the leadership, so they can keep up with the increased demand they are experiencing. Evolve has been designed to dynamically respond to the changing needs of local community organisations, drawing on the time, skills and expertise of employee volunteers to address the most pressing community challenges. The project is currently in its fourth year with funding secured for the following two years.
The role requires an ability to build a close and collaborative relationship across the community sector, particularly in Hackney, as well as with the corporate funders. A key focus is developing and delivering a range of exciting employee volunteering activities (including the Leaders in Partnership and Emerging Leaders coaching programmes) as well as leading monthly delivery and quarterly steering group meetings with the three business partners to ensure volunteer engagement and session development is meeting the aims and objectives of the project.
The post will be managed by the Head of Programme, Connect which sits within the Community Works programme at ELBA. The post holder will have weekly one-to-one meetings for input and guidance to achieve agreed targets and will be subject to annual performance appraisals.
Working for ELBA
As well as a competitive salary, we have generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active well-being and equalities programmes led by staff; a varied and busy learning and development schedule; cycle purchase scheme; and an Employee Assistance Helpline. In our staff survey, our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and the great agency in how they deliver their objectives. There is the potential for project managers to progress up to a senior project manager role after a year subject to performance.
Job Description
Key Evolve duties
● Responsible for day-to-day development and delivery of the Evolve project
● Collaborate closely with community partners, corporate partners and the ELBA team to understand community needs and design appropriate employee volunteering activities to address these needs
● Deliver a range of employee volunteering opportunities focused on capacity building for local community organisations within the geographical remit
● Build and maintain strong relationships with Evolve partners’ Corporate Responsibility teams by organising regular meetings and responding promptly to company requests
● Develop and promote a range of employee volunteering opportunities to corporate partners and manage delivery of volunteer requests
● Organise delivery of monthly delivery meetings and quarterly project steering group meetings including preparation of supporting documents and minute taking
● Achieve good delivery targets of employee volunteers engaged and beneficiaries supported
● Maintain strong impact reporting for the project and long-term tracking
Main duties
● Build effective working relationships with ELBA corporate partner organisations to understand their business and functions, culture and priorities, generate opportunities suitable for their employees, manage expectations and deliver on activities in support of programme and project goals and objectives
● Identify and build relationships with a range of community stakeholders, including charities, community groups, social enterprises and grassroots organisations
● Assess organisational needs and develop creative corporate volunteering opportunities to meet the needs and build the capacity of community stakeholders
● Source, place, train and manage cohorts of corporate volunteers in line with business plan and project targets
● Identify a range of corporate volunteering opportunities that can facilitate large-scale participation and/or collaboration for ELBA corporate partners
● Generate regular communication items such as an annual report, programme impact reports, articles, write awards nominations and case studies and maximise the use of social media platforms
● Work with the Community team to ensure programme materials are kept up to date
● Implement effective evaluation and impact measurement tools in line with ELBA corporate partner requirements, ensuring that evaluation informs best practices to ensure continuous improvement
General
● Adhere to ELBA’s safeguarding policies and procedures at all times
● Develop a broad knowledge of regeneration programmes and local authority priorities in east London and specific geographical area
● Support the wider Community team with the planning and delivery of key events
● Support Connect Head of Programme to align Evolve’s offering with the wider Connect programme
● Use ELBA internal systems to maintain records and report progress, including due diligence and volunteer recording via Salesforce within set timescales
● Ensure that effective project management systems for monitoring and evaluation are in place and keep detailed records
● Complete monthly, quarterly and annual reports as required
● Proactively generate case studies, news articles, photos and social media content to promote the work of ELBA in line with ELBA communication targets and protocols
● Collaborate with other ELBA colleagues on projects where appropriate, and contribute to the development of ELBA as an organisation overall
● Adhere to and implement policies, including equal opportunities and health and safety
● Undertake any other reasonable duties as requested by your line manager
ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications.
This appointment is subject to DBS clearance and satisfactory references. Shortlisted candidates will be asked to make a declaration stating that there are no reasons why the applicant cannot work with children, young people or vulnerable adults.
The client requests no contact from agencies or media sales.