Trusts Jobs in Guildford, Surrey

I am currently seeking an experienced Interim HR Advisor for a renowned charity, in a fully remote role paying a salary in the range of £35,000 to £37,000 per year. This is a full time position from 1st July 2024 to 31st March 2025 initially.

Reporting to the Head of HR, you will: -

• Act as first point of contact for designated Directorates, advising managers on all HR and people-related issues
• Build the confidence and capability of line managers through advice, guidance, constructive challenge and support
• Take lead responsibility for delivery of key HR projects as agreed with Head of HR
• Support the Head of HR as required on key people initiatives
• Actively participate in the development of the new HR team, helping to position it as a trusted advisor at Relate

This is an important role within the organisation and the HR team as you will contribute to the deliverables of the HR team and the wider organisation as part of your role.

If you are available to start by 1st July 2024 and you have significant generalist HR (including employee relations) experience at an HR Advisor or Senior HR Advisor level, providing coaching and advice to managers confidently in role which is 100% remote, please apply now.

Training Development Manager

We are looking to recruit a Training Development Manager to join a mission-led organisation, supporting a friendly and dynamic training team.

This is a remote working role offering reduced hours.

Position: Training Development Manager

Location: Remote

Hours: Full or part-time, 30-35 hours a week

Salary: £42,230 per annum pro rata

Contract: Permanent

First interviews: 11th or 12th July (London)

Second interviews: 17th or 19th July ‘24 (via Teams)

About the Role

The Training Development Manager will join at an exciting time as the organisation seeks to expand its training portfolio, offering a wider range of courses to enhance practitioner’s skills, knowledge, and proficiency in utilising the Outcomes Star effectively and are especially keen for the role to lead on the creation of digital learning.

About You

You will have experience of developing and documenting training courses and experience in a customer-focused role. With proven ability to prioritise and coordinate competing work streams to manage implementation projects, you will have experience of liaising and building relationships with senior customers

You will have an understanding of the needs of individuals using services and of organisations providing them and experience of selling products or services and implementing eLearning, this may be designing in house or working alongside an external organisation to design and build eLearning.

You will be:

• An experienced trainer, preferably with training qualifications
• Able to learn quickly
• Adaptable and flexible; with the ability to work in the ever-changing context of a growing organisation
• Responsive to client needs, able to take initiative with a creative problem-solving approach
• An excellent communicator with good interpersonal skills; able to work effectively independently and as part of a small team collaborating well with colleagues
• Committed to delivering a good service to clients and helping them make a difference to the people they support

About the Organisation

This employee-owned values-based Social Enterprise, has a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.

What you can expect

• A purposeful, caring and inclusive team operating within an employee-owned trust
• An opportunity to grow and develop yourself through your work
• To be empowered to lead and self-manage with the support of a highly committed team around you
• Opportunities to be involved in projects outside the scope of your role, if you so wish

Benefits include:

• Laptop and mobile phone provided for work purposes
• Generous pension scheme, flexible working arrangements, cash health plan, employee assistance programme, cycle to work scheme
• 5 week’s annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas
• Flexible working options such as part-time, compressed hours and flexitime
• Paid volunteering time
• Opportunities for personal development

We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, and the organisation are always eager to further diversify.

You may have experience in areas such as Training, Training and Development, Learning, Learning and Development, Development, L&D, Training Manager, Training and Development Manager, Learning Manager, Learning and Development Manager, Development Manager, L&D Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Affiliate Fundraising Training Consultant (Part-Time)

Summary

The Wikimedia Foundation is the non-profit organization that operates Wikipedia – one of the most popular websites in the world, viewed 15 billion times every month. It is the only non-profit in the top 10 most visited global websites, supported by a community of millions of individual donors around the world.  Alongside the Wikimedia Foundation, our movement is composed of affiliate organizations, independent organizations established to support volunteers in a specific language, region or topic. Affiliates are funded by the Wikimedia Foundation, and some in independent fundraising to support their activities.

The Wikimedia Foundation seeks a Fundraising Training Consultant to work with Wikimedia affiliates to grow and develop their fundraising processes and capacity. In this one-year, 30 hour/week contract role (with potential option for renewal) you will be responsible for working with affiliates to understand their fundraising needs and challenges, and to provide them strategic guidance and support as they put in place necessary structures and processes that will aid their fundraising efforts. This role will focus on building the capacity of affiliates to raise funds from a variety of new-to-the-movement donors, including government, multinational and multilateral funding opportunities, and local high networth individuals, as well as advising on systems and structures (e.g. Board composition) for strategic fundraising.

With affiliates located around the globe, the person in this role will need to be skilled in relationship management and cross-cultural communication. This role involves close collaboration with affiliate fundraisers and leadership.  You will report to the Major Gifts Stewardship Manager (Fundraising) and work closely with the Vice President of Community Growth. This is a one-year contract and remote role that offers flexible scheduling with a commitment of 30 hours per week.

As a result of your efforts, our affiliate partners will be better equipped to engage in independent fundraising.

Learn more about Wikimedia Foundation fundraising by reading our annual fundraising reports.

You are responsible for:

• Training: Provide learning opportunities for affiliate staff to build their skills around mid-level and major gift fundraising.
• Coaching and Advising: Advise on developing strategies to maximize fundraising potential and impact, including grant writing, event fundraising, other fundraising methods and donor stewardship.
• Strategic Support: Provide strategic advice to individual affiliates on board development.  As appropriate, advise affiliates on the creation of additional fit-for-purpose systems and frameworks enable independent fundraising and foster long-term sustainability.
• Peer Sharing Facilitation: With the Lead Community Relations Specialist, organize and facilitate fundraising peer forums to encourage collaboration, sharing of best practices, and mutual support among affiliates.
• Liaising and Coordination: Act as a liaison between affiliate fundraising arms, fostering communication, collaboration, and alignment of fundraising efforts.

Skills and Experience

• Experience teaching and/or training nonprofit organizations on fundraising best practices, grant writing, and donor stewardship.
• Experience in a wide variety of fundraising techniques appropriate for non-US markets, including European government fundraising, Trusts and Foundations, Major Gifts, and Corporate Fundraising, preferably in a consulting or advisory capacity
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Familiarity with best practices around donor data security.
• Commitment to the mission and values of the Wikimedia Foundation.

Additionally we’d love it if you have:

• Experience working in a distributed team
• Experience working with volunteer-led non-profit organizations
• Experience collaborating with affiliate partners of larger organizations
• A track record of receiving funding from the European Union

Here’s a few things that will set you apart: 

• Global perspective, with experience living or working internationally

About the Wikimedia Foundation

The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. 

The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.

As an equal opportunity employer, the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace. We encourage people with a diverse range of backgrounds to apply. We do not discriminate against any person based upon their race, traits historically associated with race, religion, color, national origin, sex, pregnancy or related medical conditions, parental status, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or any other legally protected characteristics.

The Wikimedia Foundation is a remote-first organization with staff members including contractors based 40+ countries*. Salaries at the Wikimedia Foundation are set in a way that is competitive, equitable, and consistent with our values and culture. The anticipated annual pay range of this position for applicants based within the United States is US$52/hour to US$79/hour with multiple individualized factors, including cost of living in the location, being the determinants of the offered pay. For applicants located outside of the US, the pay range will be adjusted to the country of hire. We neither ask for nor take into consideration the salary history of applicants. The compensation for a successful applicant will be based on their skills, experience and location. 

*Please note that we are currently able to hire in the following countries: Australia, Austria, Bangladesh, Belgium, Brazil, Canada, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Ghana, Greece, India, Indonesia, Ireland, Israel, Italy, Kenya, Mexico, Netherlands, Nigeria, Peru, Poland, Singapore, South Africa, Spain, Sweden, Switzerland, Uganda, United Arab Emirates, United Kingdom, United States of America and Uruguay.  Our non-US employees are hired through a local third party Employer of Record (EOR). 

We periodically review this list to streamline to ensure alignment with our hiring requirements. 

All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process.

Remote

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.

The People Coordinator also has responsibility for prioritising the growth and nurturing of the volunteer network by supporting in a robust process of recruiting, onboarding learning and development, people relations and people engagement for all staff and volunteers.

The People Coordinator’s support to our staff and volunteers and managers will help in protecting our culture and ensuring that the vision, mission, and values of the organisation are upheld and promoted in all people activities.

Principal duties include:

• Collaborate with the People Officer to prepare recruitment packs for staff and volunteers.
• Assist the People Officer in shortlisting candidates in line with the requirements of the role.
• Arrange interviews and oversee the follow up to candidates of any appointments or feedback due.
• Prepare any associated paperwork and oversee the onboarding process for staff and volunteers, such as producing offer details, managing references along with producing engagement welcome materials.
• Organise an engaging induction for any new employees or volunteers joining Mary’s Meals UK.
• Onboard and administer our volunteer base, ensuring the CRM system is accurate.
• Support with the follow up and administration of probation period completion.
• Support in the administration of organisational change and development including promotions, transfers, restructures, team development and capacity building.
• Organise external training opportunities as directed by relevant managers.
• Assist the People Officers in the administration of the learning management system, Learning Hub.
• Support the Head of People in administering profiling databases in terms of team wheels and individual profiles.
• Establish and maintain strong collaborative relationships with our people to build trust, always ensure confidentiality of any information or documentation they come into contact with.

Please see the recruitment pack on our website for further information by following the apply instructins on Charity Job.

Closing date: Friday 21 June

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title             London Community Engagement Officer 

Hours                   35 hours per week, term time only, permanent

(Some elements of this role will likely require out of hours working) 

Reports to           Head of Membership

Remuneration£21,000 + £2,557 holiday pay + £234 Tax Free WFH Allowance (FTE equivalent £28,000)

Background                                                             

Our 68-year-old charity is one of the most exciting and flexible employers in the charity sector. Having supported 13,000 Parent Teacher Associations (PTAs) and their 100,000 heroic volunteer fundraisers to raise more than £1 Billion during the past decade, last year we began to lay the foundations for significant growth in impact during the decade ahead, not just to extend the impact of PTAs, but to provide more broader support for parents in enabling their children to live happy, healthy, and productive lives.

During the summer, we launched a membership magazine (PTA Extra), and a popular programme of parent webinar covering such topics as: ‘Supporting your child’s mental health’, ‘Helping your child succeed in KS2 English’, ‘Neurodiversity in Children Matters’.In the autumn began building a fundraising team to support PTAs by fundraising at the national level.In December we launched the highly successful ‘National Parent Survey’ to explore the challenges and concerns parents face. This year we relaunch a national publication for parents new to school, called ‘Be School Ready’, and our new ‘PTA Launchpad’ programme.

At Parentkind we have developed a culture of high expectations for supporting PTAs and Parents alongside an equally high expectation that colleagues take care of their mental health and well-being.We are obviously a parent-friendly and flexible employer, where colleagues work from home by choice, and are given agency to perform their duties in balance with life.Colleagues work around important life-commitments such as taking their children to school, attending a medical appointment, or just taking a walk.Colleagues are trusted to do great things, both at home and whilst working.

Main purpose and scope of Role

This role will play key to engaging with and supporting PTAs across the region, as well as a variety of stakeholders such as schools, parent groups, local authorities, potential sponsors or supporters and other organisations as our suite of programmes grows. This role initially focuses on the following, but is subject to change as programmes are launched or evolved:

PTA Programme

• Growing our network of PTAs.
• Supporting PTAs through leadership transition to minimise PTAs closing unnecessarily.
• Organising gatherings of PTAs to enhance the PTA community.
• Providing training and awareness sessions for PTAs.
• Providing community support to PTAs during peak activity periods online or by phone.
• Helping schools establish PTAs and supporting them during their first year through our new PTA Launchpad programme.
• Hosting and co-ordinating virtual webinars/meetings to demonstrate the value of PTA membership and the support available. 

Parent Programme

• Raising awareness of Parentkind’s growing programme of support for parents, directly or indirectly through schools or other partners.
• Building relationships with parent groups to support engagement with our growing suite of parent support opportunities.
• Organising events for parents as part of our Parent Programme.
• Building relationships with regional stakeholders to support Parent Programme activities.

Other Programmes/Services

• Encouraging uptake or (when charged) sales of our broad and growing suite of programmes and services.
• Identifying and engaging with local and regional partners for our range of programmes.
• Feeding into programme design.

Wider Stakeholder Engagement:

• Attending appropriate conferences and educational meetings across the region. 
• Developing relationships with key local authorities and individuals so they advocate our services and the benefits of our programmes
• Developing relationships with MATs so that they can advocate Parentkind and the benefits of its programmes.
• Identify any opportunities for external funding to from LA’s, Companies, or other funders with the support of our fundraising team.

Organisational Effectiveness: 

• Create and implement operational annual plans and schedules to support our regional targets, ensuring that time specific milestones for their delivery are met.
• Regularly report on the health of our campaigns within your region, through identified KPIs and organisational targets.
• Ensure all knowledge and information is recorded, processed and maintained according to good administration practice.

General

• To keep abreast of relevant educational policy and legislation affecting our key audiences.
• To be flexible within the broad remit of the post.
• To undertake other duties as reasonably requested by the CEO and the Executive Leadership Team.
• To be self-servicing.
• To attend and participate in our performance, development, and training programmes.
• To abide by organisational policies, codes of conduct and practices.
• To be responsible for the health, safety, welfare of self, and other colleagues.
• Participating in and, as necessary, assisting with our national events and conferences.
• Supporting activities in other regions where a regional colleague is unappointed or unavailable.

Diversity at our core

Parentkind is committed to an inclusive and accessible recruitment process and encouraging equality and diversity with our team.We acknowledge that some candidates may require additional support to overcome barriers experienced during the application process.If you require any reasonable adjustments to support your application or interview, please reach out to us via email.

The Application Process

Please apply as soon as possible by submitting your application through Charityjob with a covering letter.Please note that we are unable to sponsor international candidates and candidates should be resident or very familiar with the region the role is applicable to and willing to move to the region before commencing the role.Candidates will require their own vehicle to support attendance at meetings, including schools. 

We will be interviewing on a rolling basis, so please apply as soon as possible.

Parentkind is committed to safeguarding children in the schools we work and expect all colleagues to share this commitment.Appointees are subject to a DBS check.Having a criminal record will not automatically exclude applicants.

If you have not heard from us within two weeks following the closing date of the role, please presume that your application has been unsuccessful.

We’re looking for a MEAL specialist who is, at heart, a peacebuilder.  You’ll deputise for the Regional Director as needed, and work collaboratively as a key part of the Regional Leadership Team to shape the strategic direction of Concordis’ future work across the Central African region.

As Regional Head of MEAL, your work will go above and beyond reporting to the donor on logframe outputs and outcomes to the donor, as important as those are.  With your extensive peacebuilding experience, you’ll work with the team to develop and implement sophisticated metrics for measuring these changes over time.  You’ll feed this information back into programme delivery, to ensure programmes remain accountable to the wider population and adapt to the rapidly changing and fragile contexts in which we work.

You’ll also use your flair for writing and your publishing skills to produce more informal news items, telling stories of the impact of our work, and publicising the recommendations that come from dialogues we facilitate.  This will help us amplify voices that are often ignored by decision makers, leading to evidence-based policy making.

Role Duties and Responsibilities:

Develop and implement the programme’s monitoring and evaluation systems

Develop and oversee the systems to monitor and evaluate activities and their impact

Evaluate and enhance existing data collection tools used during previous monitoring exercises

Evaluate and enhance existing metrics to measure attitudinal and behavioural change resulting from programme activities.

Design the implementation plan to monitor and evaluate programme delivery.

Contribute to the development of Concordis’ peacebuilding methodology, policy, strategy and monitoring and evaluation.

Responsible for programme monitoring and evaluation

Ensure the programme adapts and evolves to meet the needs identified, remaining accountable to communities affected by conflict.

Monitor against performance indicators to check that the project is delivering as planned.  Identify issues and agree action plans to address.

Monitor against the Theory of Change and ensure the programme is achieving the intended impact.   If not, identify what needs to change and how to create that change.

Capture learning and identify what worked, what didn’t work and what we’d do differently next time.

Responsible for producing timely internal and external reports

Lead the MEAL team to produce monthly and bi-annual donor reports on all regional programme activities.

Generate clear, professional and visually attractive reports that explain the impact of our work and the recommendations from our dialogues.

Work with the Communications team producing informal news items, telling the story of the impact of our work and publicising the recommendations that come from dialogues facilitated by Concordis.

Create a culture of accountability and learning across the Regional Team

Lead on ensuring staff across the programme understand the role of MEAL in their work and have the skills to operate the required systems and capture the data.

Deliver training and coaching on our approach to MEAL, techniques and tools to the wider team.

Leadership responsibility in the Regional Team

Deputise for the Central African Regional Director in their absence.

As part of the regional Senior Leadership Team oversee the work and staff teams in the regional hubs in CAR, Cameroon, Chad and Sudan.

Stories and Media Officer

We have an exciting opportunity for an experienced storyteller to show the impact of live music in healthcare through the voices of the charity’s diverse community. This could be people who have experienced the live music, their family members, health and care staff, musicians or other stakeholders.

The Stories and Media Officer will be skilled at telling stories in different ways for a variety of audiences and channels. They will demonstrate human connection and the power of music to create special moments and memories.

This is a remote, part-time role, offering some amazing benefits!

Position: Stories and Media Officer

Location: Remote (UK Wide)

Hours: Part time, 22.5 to 26 hours per week

Salary: £26,000 - £28,000 pro rata, per annum

Contract: Permanent

Closing Date: Tuesday 25 June

Interviews: Thursday 4 July via Zoom

The Role

You will build trust with people the charity is sharing a story on behalf of and foster lasting relationships. You will manage media contacts, seeking out relevant opportunities in the press and work with partners on features.

Main duties and responsibilities include:

• Lead on storytelling - writing effective and powerful stories to meet the needs of different functions, including fundraising materials, direct marketing, social media, sector reports and events, press opportunities, website features and publications.
• Attend live music experiences to conduct interviews and facilitate photography/filming etc
• Proactively identify and propose opportunities where stories can support and amplify the work of the charity, increasing awareness and supporting fundraising and impact reporting.
• Work within the communications team to facilitate social media and video content
• Manage a database of stories, case studies and quotes

About You

You will have experience of working across organisations to gather powerful and impactful stories and of building and maintaining relationships with different stakeholders. You will have a proven track record of successfully selling stories into local media and of managing stories in a database, including measuring and reporting on campaign performance.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it.  

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to share joy through live music with people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Skilled musicians are carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Media, Stories, Content, Communications, Digital, Marketing, Marketing and Communications, Digital Marketing, Digital Communications, Media and Content, Content Creator, Media Officer, Stories Officer, Content Officer, Communications Officer, Digital Officer, Marketing Officer, Marketing and Communications Officer, Digital Marketing Officer, Digital Communications Officer, Fundraising, Media and Content Officer, Journalist.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About The Role
Closing Date: 14th June
Contract: This is a fixed term contract for 2 years.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
 
Are you an experienced change practitioner who can work with a range of views to solve problems and support front-line delivery of services?
Can you build key relationships with a diverse range of partners to support project delivery at pace?
We are looking for a service mobilisation project manager to help us deliver an ambitious new project to support people with dementia in their homes with energy efficiency strategies, income maximisation and gas safety advice. This project will help people with dementia live at home comfortably and more independently for longer. You will also work closely with our Services Leadership Team to ensure that new voluntary income funded service developments have a robust project management approach in place at the outset.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
 
About you

- Excellent project management skills with demonstrate success
- Experience of strategic and operational planning at a senior level, with advanced analytical and problem-solving skills.
- Ability to lead change initiatives and take responsibility for delivering change and improvements across teams
- Experience of working collaboratively and delivering milestones at pace and scale whilst being able to actively listen and empathise with colleagues when required.
- Experience of managing relationships with key stakeholders both internal and external to an organisation
- Be confident in analysing data and processes, using your skills to identify recommendations and presenting the evidence to back them up.
- Ability to break down complex messages to make sure they can be understood.
- Be confident in influencing and constructively challenging others and acting as a critical friend.

Person specification

- Excellent communication skills, both verbal and written
- Experience in achieving targets.
- Strong interpersonal and interpretation skills
- Highly organised and can manage multiple tasks and priorities
- Excellent attention to detail
- Be a team player, supporting colleagues when there are deadlines, and who knows when to ask for help themselves
- Ability to collaboratively, develop strong relationships and influence to ensure effective fit-for-purpose business solutions
- Be a self-starter and incredibly motivated

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Hours: Full time, Mon to Fri, (37.5 hours per week)

Contract: Permanent

Location: Based at CAML offices in Mitcham and Morden and outreach locations. The post-holder may be required to work anywhere in South London

Salary: £29,930 - £33,256 dependent on experience

Annual Leave: 25 days, Charity Day, plus public holidays

Pension: The charity operates a pension scheme

The charity offers an employee assistance programme

Deadline: 6pm, Sunday 16th June 2024

Citizens Advice Merton and Lambeth (CAML) is the leading advice charity supporting individuals and families primarily across the London boroughs of Lambeth and Merton but also wider London.  We provide a range of information, support and advice services.  We also work to raise awareness and understanding of the challenging issues affecting our clients and communities.

We are looking for an experienced Adviser/Caseworker or Supervisor to join our team in this new role.  If you are passionate about supporting individuals and families in need, relish supporting valued team members to reach their potential, have minimum of one year Citizens Advice Adviser (post certification) experience, are a natural team leader, enjoy delivering training and are interested in joining a dedicated professional team we would love to hear from you.

This role will support people with mental health difficulties referred by South West London and St George's Mental Health NHS Trust (SWLSTG) as part of their Community Transformation Programme. The service will support adults aged 18 years and over living in Merton who are experiencing mental health challenges and the carers of those individuals.

You will deliver a service providing advice for people that are referred from the Trust’s Single Point of Access (SPA) and other teams. You will manage an active caseload of people, providing a comprehensive advice and casework service to people experiencing mental health issues on issues such as benefits, income maximisation, debt and housing.

The service will also support people to access a range of opportunities in their community including services that support their social and emotional well-being, employment and volunteering opportunities and money and debt advice if needed.

The role will work in partnership with a team of health professionals and peer support workers, part of the role will be in supporting these professionals to identify where referrals are appropriate through feedback. Initial training will also be provided to all professionals on what outcomes we can achieve for service users.

Principal Responsibilities

Advice and casework

• Offer one off advice and casework (as applicable) to all clients referred via face to face appointments, online or telephone

• Ensure all clients are aware of the purpose and where to attend their appointment

• Ensure that all casework conforms to the Citizens Advice quality standards.

• Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Ensure that all work conforms to our systems and procedures.

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Being sensitive to clients’ needs and limitations to access support.

• Ensure income maximisation through the appropriate take up of income and application for discounts, including those relating to utilities, benefits, tax and housing.

• Provide full budgeting advice and where necessary refer for specialist debt advice and casework

• Research and explore options and implications so that clients can make informed decisions. Act for the client where necessary using appropriate communication skills and channels.

• Assist clients with other related problems where they are an integral part of their case and refer to other adviser/s (for example DRO intermediary) or specialist agencies as appropriate.

• Ensure that all work conforms to Financial Conduct Authority standards, the Advice Quality Standard and the requirements of the funder.

Project Management, co-ordination and partnerships

• Attend health management meetings (e.g. the Daily Integrated Allocations Meeting (DIAM) for referral discussions)

• Establish and manage an effective referral process from the SPA team and other SWLSTG teams/roles (e.g. Older Peoples Mental Health Team OPMH

• Keep in touch with local issues, developments and changes in procedures of other agencies including SWLSTG, other health service and the local authority. 

• Build relationships with peer support workers on the project

• Work to achievable targets in line with the criteria set by the funder.

• Refer clients to other advice services CAML offers and/or other local services for other associated issues e.g immigration advice

• Gather statistics and feedback in order to monitor and evaluate the service, ensuring that appropriate monitoring and data collection mechanisms are in place to demonstrate impact, outputs and outcomes and providing reports as required to the steering group, funders, and partners.

• Work with Head of Advice Services to produce reports and monitoring information about the service for the funder.

• Ensure that work reflects and supports the Citizens Advice service's equality and diversity strategy.

 

Capacity Building and Training

• Deliver information sessions for peer support workers and NHS mental health teams to share knowledge about mental health and advice

Research & Campaigns

• Have responsibility for tracking and reporting on research and campaign issues. Assist with policy work by providing information about clients' circumstances.

• Gather and provide as necessary information about clients circumstances, case studies and statistical information on the number of clients and nature of cases where is an issue.

• Monitor service provision to ensure that it reaches the widest possible client group.

Professional Development

• Keep up to date with legislation, case law, policies and procedures and undertake appropriate training

Other duties and responsibilities

• Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.

• Ensure wider Citizens Advice Merton & Lambeth colleagues/partners aware of this service.

• Demonstrate commitment to the aims and principles of the Citizens Advice service.

• Abide by health and safety guidelines and share responsibility for own safety and that of colleagues.

Person Specification

Essential

1. Experience of supporting people with mental health issues and the ability to empathise, and to deliver advice in a kind and compassionate way.

2. A minimum of a year’s post certificate experience in delivering advice at a local Citizens Advice or similar.

3. Understanding of the link between mental health and other protected characteristics particularly in the context of Merton demographics

4. Ability to act on clients behalf and negotiate with external services where necessary in writing and on the telephone

5. Knowledge, experience of, and demonstrable ability to provide good quality advice and casework and write ups that meet Advice Quality Standards (AQS)

6. Ability to prioritise own work, meet deadlines and manage caseload.

7. Good interpersonal and communication skills, verbally and in writing.

8. Proven ability to build relationships with partners. 

Desirable

1. Experience working in partnership with the Health Sector

2. Ability to deliver training

This job description and personal specification does not form part of any contract.

Professional Development

The successful applicant will receive comprehensive induction to the charity and our work.  We support team members in their professional development to ensure we’re up to date with legislation, case law, policies and procedures relating to benefits and debt and undertake appropriate training as agreed with your line manager. 

If you’re interested in the role and joining us, we would be delighted to hear from you. Please follow the link to our website for more information and to find out how to apply. The deadline for applications is 6pm, Sunday 16th June 2024.  If you do not hear from us, we are afraid your application was unsuccessful.

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Job Title: Employment Consultant (South East England)

Location: Home-based with significant travel across the South East

Salary: £31,270

Hours: Full time 37.5 hours per week, Monday-Friday

Contract: 2 years fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.

As an Employment Consultant, you will be assisting veterans across the South East back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• Adaptability. This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For more insight into the role, read our colleague Kirsty’s account of a ‘day in the life’ of an Employment Consultant.

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Service Delivery Manager.

The closing date for this vacancy will be 13 June 2024. Please note, we cannot accept late or incomplete applications. Only applications submitted through the online process will be considered.

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

If you are passionate about enabling people to embed legislation and good safeguarding practice to ensure those at risk are safe from harm, we would love to hear from you!
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

About the role

Alzheimer’s Society’s Safeguarding and Quality team are looking for a Senior Quality Safeguarding Officer who will provide expert safeguarding advice, audit and quality assurance support in relation to safeguarding across Alzheimer’s Society, enabling our people to provide excellent, safe services to people affected by dementia.  Working in a team of Quality Safeguarding Officers, the senior officer will take a leading role in holding and managing more complex caseload, providing support and expert advice to the team and deputising for the manager as required. 

Senior Quality Safeguarding Officers will be safeguarding specialists with a strong knowledge base and competency in managing complex environments related to safeguarding in practice. They will be skilled in the development, delivery and implementation of quality assurance functions to ensure that safeguarding is of the highest quality. They will support teams delivering activities which support the Society’s understanding of the quality of the services it delivers to people affected by dementia to support in the delivery of excellence.

About you

This is an excellent opportunity to gain significant safeguarding experience, enhance safeguarding knowledge and learn new skills that can be used for career progression. 

You will have:

- Experience of working within a safeguarding framework, an understanding of safeguarding and associated legislation including the Care Act 2014, Mental Capacity Act 2005 and Safeguarding Vulnerable Groups Act 2006, and an ability to relate them to practice. 
- Experience of designing and delivering high quality, tailored safeguarding learning products and programmes, preferably within a health, social care, or charity setting.
- Strong networking and influencing skills, interpersonal presentation, promotion and communication skills.
- Confidence working on your own initiative as well as part of a geographically dispersed team. 
- Encourages positivity and takes a solution-focussed, proactive and strength-based approach.

Closing date: 11th June 2024.
Interview date: To be confirmed – Virtual interview via Zoom/Microsoft Teams.

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About you

The successful candidate will have proven campaigning and influencing success with a track record of delivering change. You will be an experienced people manager and able to lead multiple projects with limited supervision, as well as have an expert understanding of the political environment in Northern Ireland.

The right person will have a strong network across Northern Ireland’s political parties, including elected representatives, and Government departments, as well as good media connections, which they are able to use to support the delivery of the charity’s public affairs strategy.

About the role

This is an exciting opportunity for an experienced public affairs manager looking to progress their career in a high-profile charity. You will manage the Policy and Public Affairs team in Northern Ireland and lead the delivery of evidence-based and carer-led public affairs, campaigning, media and research activity across Northern Ireland.

With your team you will lead on a wide range of activity including Carers NI’s policy, research and campaigning work; as well as being responsible for the delivery of awareness campaigns like Carers Week and Carers Rights Day; fronting media and social media activity and representing the charity at the highest level of decision-making in Northern Ireland.

Carers NI’s Policy and Public Affairs team also leads on the Carer Poverty Commission in NI, as well as the Advocacy and Voice Project for unpaid carers, which you will be responsible for delivering.

Remote and flexible with regular travel throughout Northern Ireland and some travel across the UK will be required

This is a role we are looking to expand and grow in the coming years, so there will be opportunities for the right candidate to progress in their career at Carers NI.

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is 5pm on Friday 28 June 2024.

First interviews will be held on the Monday 8 July. This will be a two-stage interview process.

Carers UK anonymises all applications prior to shortlisting.

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.

Join our small, dedicated team working to support people in the care system to have their voices heard.

This is an exciting opportunity to work in health and social care, ensuring that clients’ rights are protected, and their personal choices are respected.

Matrix SDT is a local-based advocacy provider operating for over 25 years in Surrey and Berkshire. We are a small and supportive team, committed to ensuring that people who use local health and social care services -regardless of their physical or mental capacity - are able to direct those services to meet their specific needs.

A Relevant Persons Representative (RPR) works across a varied client group in Surrey or Berkshire, achieving positive changes for individuals over time.

This crucial role safeguards vulnerable people who lack capacity around their care and support needs, and who are deprived of their liberty in their best interests.

The Role:

• You will have a fixed caseload of clients in Surrey and/or Berkshire, visiting them on a six- week rotation. You will need to be able to visit he client in person across the county and be able to travel independently of public transport.
• Fixed, flexible hours (15 to 30 per week) to fit around other commitments.
• Working from home to complete administrative tasks - maintaining accurate records and writing reports.
•  Working with a wide range of vulnerable people often with complex needs.
• Working within the Mental Capacity Act and the Care Act, maintaining regular contact with your clients (Relevant Persons) who are deprived of their liberty.
• Representing the wishes, views and feelings of your clients, helping them understand the DoLS (Deprivation of Liberty Safeguards) Authorisation, and challenging authorisations where appropriate.
• Opportunity over time to work in other advocacy roles and gain qualifications in this profession.
• Generous salary and annual leave entitlement, pension scheme, travel expenses and flexible working.

The role would suit someone with a passion to support people who may have communication challenges due to their impairments, and need help to ensure their views are listened to. Full training will be given.

Previous advocacy experience or working with those who lack capacity is desirable though not essential, as is some experience or knowledge of health and social care.

Good written English and ability to communicate at all levels is essential.

Are you already a Qualified Advocate?

If you already hold an advocacy qualification, we may be able to offer a full-time post in combining this role with additional functions (with pay reflecting qualification/experience).

About Ashden  

Ashden boosts climate innovation in the UK and the Global South. Our support brings clean energy to villages and refugee camps and fixes up cold and draughty homes. It makes schools more sustainable, helps communities protect and restore the nature around them. Let’s Go Zero is a national campaign uniting teachers, pupils, parents and their schools as they all work together to be zero carbon by 2030. We’re also working with national government to ensure the right support is in place to help all schools reach this goal through seven policy actions.

The Let’s Go Zero campaign is seeking one Climate Action Advisor based in Cumbria or Lancashire, and one Climate Action Advisor based in North/North East Lincolnshire or Hull, as part of its new climate action advisors project. This initiative will link thousands of schools across the whole of England with advice and support from a network of 31 local climate experts.     

About the Role 

Do you have a passion for climate action? Are you confident engaging with external stakeholders? We're looking for two advisors to support school leaders, local authorities and others to carry out projects that reduce emissions and inspire students and the wider community. We know schools are eager to take climate action, but often lack the information to do so.

You will play an important role helping them develop their plans, secure funding, and work in partnership to achieve their goals. You will support future new initiatives announced by our coalition members, the Department for Education, or other organisations working in schools, to ensure a smooth flow of information, enabling schools to transition to zero carbon. 

This is an exciting and varied role, with the potential to support thousands of schools on their journey to zero carbon.

What you might find yourself doing: 

Climate action advice: 

• Advising school leaders, multi academy trust leaders, local authorities and local networks about climate action in buildings, estates and within school activities. 

• Developing relationships with local authorities, supporting their current initiatives, building on the work already being done to support schools in the area. 

• Attending and speaking in person at local and online events to encourage climate action and promoting sustainability.

• Visiting some schools in person to provide direct 1:1 guidance to school leaders. 

• Recording all school engagement, advice and action in the Let’s Go Zero tracker and ensuring all team members do the same. 

• Working in partnership with other Climate Action Advisors across England. 

Communications: 

• Communicating complex guidance to a mixed audience – helping school leaders, estates staff, finance teams and teachers to understand their impact and possible action. 

• Working with the communications team to generate insights into Let’s Go Zero’s work, contributing to articles and blogs. 

• Producing case studies of action in schools to be shared with the wider climate action network. 

About You 

  You’ll thrive in this role if you have: 

• Excellent interpersonal skills, a flexible approach and work well in a team. 

• A track-record in either climate change, decarbonisation, sustainability or education (obtained through previous roles, volunteering or other routes). 

• A passion and commitment to climate action.

• A good understanding of climate action in schools, colleges or nurseries.

• Excellent communication skills to be able to share guidance with school leaders individually and in groups.

• Strong organisational and time management skills with the ability to manage multiple tasks and prioritise accordingly. 

• A collaborative mindset with ability to work effectively with a range of partners and team members and colleagues to help them improve their skills and knowledge. 

• Good IT skills. 

It is also desirable (but not necessary) for you to have: 

• An understanding of decarbonisation in the education sector, government education and/or net zero policy. 

• Experience providing advice to others and explaining complex options. 

• The drive to be an active and self-led learner who keeps abreast of developments. 

• Flexibility to work outside office hours from time to time, using sustainable transport whenever possible. You will be managing your own diary.

• Experience of coordinating meetings and events involving multiple people/teams, with an education or environmental element. 

• Experience with MS Office suite systems. 

Application Process 

The Assessment Day will take place on Thursday 20th June at our office in London. We will reimburse travel expenses and pay a contribution towards your time.   

We particularly welcome applications from Black, Asian and minority ethnic candidates for this opportunity as they are currently under-represented at this level in our organisation, and across the climate sector.

Please let us know if you have accessibility needs and/or require reasonable adjustments.  

Disclosure and Barring Service (DBS) checks will be carried out for the successful candidate.