Volunteer And Outreach Coordinator Jobs
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Cherry Lodge Cancer Care is an independent charity committed to improving the quality of life for people living with cancer, their carers, family, and friends.
We have an exciting opportunity for you to join us as a Cancer Information Specialist Nurse, and are seeking an experienced, flexible, and dynamic NMC registered nurse to join our team.
At Cherry Lodge, we work alongside the clinical care of the NHS in an area centred on Barnet and covering much of North London and South Hertfordshire. We are based at the very friendly and welcoming Cherry Lodge Centre, in Union Street, Chipping Barnet. We also have an Outreach Service with an impact across the borough of Barnet, concentrating particularly on providing information and support to members of black and minority ethnic groups. Our Befriending Service provides additional support for people in their own homes.
Job Purpose:
To act as a specialist information resource for the management of people with cancer, their carers, and families.
To co-ordinate, manage and develop the Cherry Lodge Cancer Care (CLCC) information service by providing assessment, information, support and signposting to people visiting and telephoning the centre. Oversight of interventions and therapies delivered, ensuring the person with cancer/carer/family experience of support feels seamless and is transparent.
To work proactively with primary and secondary care and voluntary sector partners to promote Cherry Lodge Cancer Care and build awareness of the support available for people living with and beyond cancer. This will include further developing relationships with local cancer care providers including the North London Hospice and North Central London Cancer Alliance.
Contribute to the coordination of the day-to-day running of therapy and complementary therapies delivered at CLCC, including mentoring of junior staff and volunteers as necessary. Working in close partnership with the Volunteer Co-ordinator and Befriending Service Lead.
Main Duties and Responsibilities
Information/Service Provision
To ensure people with cancer their carers and families/friends gain access to the information they require by providing the following services:
1. To provide one to one sessions where assessment and planning ensures people are able to discuss all information aspects of their illness (symptom management, treatment, and living with cancer).
2. Provide support, access to therapies and signposting to other local services and support services.
3. Provide appropriate psychological support throughout the cancer diagnosis, treatment and follow up pathway, as appropriate and identified by the person with cancer.
4. Facilitate and support nurse/therapy led groups
5. Act as the person with cancer’s advocate, particularly where informed discussion may affect care management options, by ensuring robust links with secondary care Clinical Specialist Nurses.
6. Deliver support, information, and education to promote self-care following a diagnosis, and reduce risks of future complications. Actively encourage a Health & Wellbeing, enabling approach.
7. Work closely with the Cancer Information Specialist Nurse (Outreach).
8. To maintain a comprehensive, accurate and up to date information resource, including a database of information about local and national services.
9. Maintain professional links and liaise with other units/centres to ensure continuity of care and support for patients throughout their care pathway.
10. To use communication skills and empathy to impart information at all levels. To work with the Operations Manager to audit the service on a regular basis ensuring that feedback from users of the service is used to develop services further.
11. Support and participate in service review and ongoing development of nurse/therapy led services.
12. Ensure clear and concise records are documented ensuring effective communication observing NMC guidance for records and records keeping.
13. To provide information by telephone and respond to written requests for information.
Managerial and Leadership responsibilities
1. Act as a role model demonstrating high standards of care and providing leadership to all staff in the Cherry Lodge Cancer Care team.
2. Responsibly manage resources utilised within the role.
3. To publicise the facilities and activities of CLCC within the local provider trusts and in the wider community.
4. To ensure all activity delivered at CLCC is recorded on the database and provide regular updates to the Operations Manager and Trustees, helping to identify where there is unmet need in order that new services can be developed/commissioned.
5. To develop policies and procedures to assure the quality of information giving and support, including monitoring and evaluation systems that meet the highest standards, and is in line with activity across the North Central London Cancer Alliance.
6. To contribute to the Charity’s annual and strategic plans by working with the Operational Manager and Trustees to provide data & narrative that will assist in planning future service developments.
Training and Education
1. Support a positive learning environment for all staff – including volunteers.
2. To contribute to CLCC’s education programme by organising talks, seminars and workshops relating to cancer information and support.
3. To lead on the delivery of CLCC’s Induction Day for all staff and volunteers, evaluating its effectiveness by seeking and incorporating participant feedback.
4. Take responsibility for own learning and development needs.
5. Develop and maintain awareness of current local and national guidelines and workstreams which affect cancer information services, sharing a regular update with CLCC staff and Trustees.
6. Participate in regular clinical supervision and have responsibility for maintaining that supervision.
7. Attend management meetings, Trustees meeting and events as appropriate.
8. To understand and comply with all policies at CLCC including (but not exhaustive) Health & Safety, AL/TOIL, sickness reporting and monitoring and GDPR.
Research, Audit & Quality
1. To develop methods of obtaining useful feedback from people with cancer and other users of the service in order to provide high quality and responsive service, and to develop mechanisms to audit the effectiveness of the service.
2. To critically evaluate latest research and audit findings, disseminating these findings into practice in order to develop best practice and helping to support understanding by all (centre users and staff).
Personal Development
1. To maintain own expert level of competence.
2. To maintain current NMC registration by ensuring compliance with the NMC revalidation process.
3. To actively participate in the CLCC appraisal process.
4. To facilitate access to training for all volunteers within the service, working closely with the Volunteer Co-ordinator.
Communication
1. Develop and maintain good channels of communication and openness with colleagues within Cherry Lodge Cancer Care.
2. Ensure effective communication regarding all matters across the service. Be aware that all staff and volunteers represent Cherry Lodge Cancer Care and ensure that your actions always represent Cherry Lodge Cancer Care’s values and beliefs. Keep up to date with Cherry Lodge Cancer Care’s internal communications and share these with junior staff to ensure compliance with current requirements. Foster and encourage a sense of inclusiveness with all members of the charity’s team.
One in seven people in the UK experience tinnitus. This role will positively and proactively innovate, manage and improve Tnnitus UK's services and build on the reputation of Tinnitus UK to date. This role leads Tinnitus UK's efforts in providing direct support to Tinnitus through multiple channels including telephone, and online. In addition liaises with regional support group leaders in the provision of support, face to face and locally. Given that Tinnitus UK is the only charity in the UIK to provide such services delivery of these services at the highest standard is essential and consequently enhances the reputation of the charity,
The position is responsible for the development of the strategic and annual plans associated with the provision of these support services, and has direct day to day responsibility for implementing them through multiple channels (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK.
This role provides strategic oversight and management of the services portfolio (helpline services, support group and volunteer programme, events) nationally in Tinnitus UK. The post holder works with the Chief Exeutive and the rest of the Leadership team to deliver services, ensuring that goals are achieved through effective management practices, that staff are motivated and supported to build sustainable services to meet the needs and expectations of the tinnitus community and work closesly with research to remain up to date on the latest understanding of the issues that cause tinnitus and solutions that help address and mitigate the challenges facing sufferers. The role ensures that all activities are carried out in accordance with statutory requirements, quality standards, information governance requiremens and organisational policies.
This role will maintain and develop Tinnitus UK's digital offerings, ensuring these are delivered in ways that help and encourage people to access our services now and in the future. This will include maintaining and monitoring existing services and developing, testing and embedding new ones.
Main Responsibilities
1. Develop and implement our services strategy
- Strategic and operational oversight of all Tinnitus UK's services to the tinnitus community, optimising both digital and traditional models and ensuring relevance and quality
- Innovatively improve and extend Tinnitus UK service provision, with a primary focus on people living with tinnitus, recognising that Support Services should be available at all times when people need them, calling for a strong digital capability
- Identify relevant people and organisations and build relationships to enable better support around the UK for poeple with tinnitus.
- Work with all staff to ensure Tinnitus UK's information and engagement services are understood and well delivered by all staff.
2. Intergrated approach to service user involvement
- Continually analyse and understand the needs of people with tinnitus, care givers, regional co-ordinators, partners and other stakeholders and develop appropriate services to meet them
- Ensure Tinnitus UK's support group network maintain best practice and work with colleagues to identify under-performing groups and develop action plans for improvement
- Establish links with key internal teams and external bodies, managing risk and helping to evaluate our involvement in partnerships and collaborative work.
3. Understanding the needs of the tinnitus community
- Run focus groups to fully understand the needs of people with tinnitus
4. Develop Tinnitus UK's outreach services to people who experience tinnitus
- Lead strategic development of Tinnitus UK's helpline and other outreach services.
- Identify gaps in tinnitus support service provision and work with colleagues to ensure they are filled
- Ensure connectivity between service users' journey across Tinnitus UK's services
- Oversee development of Tinnitus UK's chatbot function in relation to tinnitus support
5. Volunteering and placements
- Work with relevant staff to develop the programme for internal and external volunteering opportunities designed to enhance service delivery and encourage growth of individual volunteers
- Coordinate placements as and when required to ensure the organisation benefits from them
6. Events
- Work with relevant staff to implement a programme of events (conferences, awareness events, training courses) to meet the needs of the tinnitus community
- Lead the innovation of events, using digital and other tools to widen their availability to make them more diverse
7. Quality
- Lead Tinnitus UK's work to assess social impact and value
- Ensure Tinnitus UK's tinnitus support services are founded on evidence-based research and that our advice to people living with tinnitus remains accurate and appropriate in response to developments in the treatment of tinnitus.
- Work with colleagues to identify underperforming services and drive improvement of standards and quality
- Work with staff and volunteers to ensure a high quality information service
8. Leadership
- Work as part of the Senior Leadership Team (SLT) to ensure oversight of strategic and operational matters and support the Chief Executive
- Lead the development and delivery of Tinnitus UK's annual operational business for Services and contribute to the overall charity's business plan
- Provide evidence, data and ideas to support the fundraising team to develop proposals to underpin Tinnitus UK services.
9. Drive change and maximise our potential
- Explore cost effective digital solutions that optimise our use of resources
- Apply management techniques, tools and solutions to drive the change and transition to greater use of digital tools in service delivery
10. General
- Co-ordinate and attend internal and external meetings and events
- Contribute to the general administrative running of Tinnitus UK
- Adhere to and promote Tinnitus UK's organisational values
- Show flexibility to carry out such other associated duties that may arise, develop or be assigned in line with the broad remit of the post
- Undertake a maximum of 4 hours per week on the helpline/webchat service
PERSON SPECIFICATION
1. Experience
- Management and leadership of service delivery services in the charity sector
- Strategic and operational planning and implementing organisational change
- Monitoring and evaluation of systems, processes, service quality and team performance
- Management of service delivery projects to meet targets and funding criteria
- Managing staff and volunteers, including remote and matrix management
2. Skills an Abilities
- Senior management skills appropriate to a complex leadership role in a national organisation
- Ability to think strategically and translate strategic goals into achievable objectives
- Solution-focused approach and effective and timely decision-making
- Strong interpersonal and communication skills that encourage staff and stakeholders to engage and participate
- Ability to troubleshoot and problem solve difficult situations, and deal with them calmly, diplomatically, efficiently and effectively
- Fluent use of standard office equipment and information and communication technology
- Ability to manage risk and recognise potential impact of decisions across the organisation
- Ability to manage own time and workload efficiently in order to prioritise and to meet tight deadlines
- An ability to recognise the challenges of colleagues on the front line who are handling difficult and some times very distressing calls from sufferers and hear with empathy their needs and provide support to them.
3. Knowledge
- An understanding of the practical operation of performance and quality requirements in contracts and the regulatory environment in relation to Tinnitus UK's services.
- Knowledge of data protection, monitoring and evaluation of systems; safeguarding policies and practices
4. Education/Training/Qualifications
- No single specific qualificaitons is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: Management and leadership; Quality systems; Monitoring and Evaluation; Project ManagementAI learning and communication systems.
5. Other Requirements
- Able to travel occasionally when required to present on Tinnitus UK services i.e. Support Groups across the UK
- Able to work some evenings and weekends and stay overnight where necessary
- Works well in a team with a flexible approach to work
- Committed to anti-discrimatory practice and equal opportunities. Able to apply awareness of diversity issues to all areas of work
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for an energetic Immigration Adviser (OISC L1 essential, L2 desirable) for an exciting position providing immigration advice to individuals in Asylum Support hotels in Islington.
The project is delivered through funding from Islington Local Authority and will will include advice and casework for residents of two Asylum Support hotels in the borough. The project was initially funded to respond to an urgent need for specialist legal advice to assist with asylum questionnaires and has since expanded to support with a range of different advice issues including reinstatement of asylum claims, Asylum Support challenges and appeals work.
The ideal candidate will have an in-depth knowledge of the issues faced by migrants at risk and refugees/asylum seekers. They will have a good understanding of the challenges faced by those navigating the UK asylum system. They will have experience and a commitment to supporting migrants at risk in need of immigration advice. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.
Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at-risk, ensuring that their essential human needs are met and that they are able to overcome the barriers they face. We work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.
We are an equal opportunity employer and strongly encourage applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.
Our Attractive Benefits Package Includes
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Opportunities for flexible working arrangements
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A hybrid work model
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25 days annual leave (pro rata), increasing annually to the maximum 30 days (plus paid Bank Holidays)
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You can buy up to 3 days annual leave each year
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A defined contribution pension scheme
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Our employee assistance programme offers counselling and support for you 24/7.
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A season ticket loan to help you spread the cost of your commute
If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.
For further details, please contact Daniel Ashwell.
Please see our website to find out more about our work.
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
Please note that this advert is being posted at the same time as another part time Immigration Advisor role (Immigration Advisor – Asylum Support hotels), if you would like to apply for both roles as a full-time post then this will be considered and we would welcome you doing so. If you do wish to do so, please submit one application as detailed above and state clearly that you are applying for both posts, explaining how you meet each person specification. You do not need to submit two separate applications.
Deadline: 16/05/2024
To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.
When politicians treat migrants with cruelty, we refuse to accept it. We give legal support, demand change, and never give in. Join us.
The client requests no contact from agencies or media sales.
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
You will work with other members of the MASH team to achieve the following outcomes:
- To improve women’s health
- To improve women’s wellbeing
- To increase women’s safety
- To enable women to identify and achieve their goals
- Women who sex work are heard, understood and experience less stigma
- Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them
Since 1991, MASH has been at the forefront of supporting women in and around Greater Manchester who are, have been or may start sex working and who are facing multiple disadvantage. We were founded as a social justice organisation, starting out as a grassroots, community led response to the HIV/AIDS crisis and we have continued to support women at the sharpest end of inequalities ever since.
Whilst the nature of sex work, the context in which we operate and the support we provide has changed dramatically over the last thirty years, one thing has remained constant: MASH continues to be a haven for some of the most marginalised women in Greater Manchester – women who fall through the gaps, are under served by mainstream services and face stigma, discrimination and multiple barriers to accessing the support they need. At MASH, we meet each woman where they are at and stay with them for as long as it takes for them to get to where they want to be. Crucially, our support is gender and trauma informed and responsive and we bring decades of experience of appropriately supporting women in ways which work for them.
The client requests no contact from agencies or media sales.
Join the team at Age UK Waltham Forest’s to deliver an exciting Digital Champion Programme Project including assisting to identify older people who would benefit from support to get online and use technology. You'll play an active role in promoting digital inclusion services across the borough and directly support older people with their digital skills development, in person and remotely.
The client requests no contact from agencies or media sales.
The purpose of this role is to offer an information, advice, and casework service on a range of cost-of-living issues for disabled people with complex needs. The post-holder will also deliver training on welfare benefits to other organisations and their helpline staff. You will be responsible for ensuring the service is delivered to the highest standard, accessible, and quality assured.
You will provide a person-centred information, advice, and casework to disabled people with complex needs on cost-of-living support, welfare benefits and to access small grants.
As the lead welfare benefits worker within the organisation, you will work with relevant staff and organisations to provide an accessible welfare benefits service, across the borough, with flexible hours and access routes to meet the needs of the client base i.e., internet, phone, email.
Working with the User Involvement Officer, you will ensure the service is user-led and people with complex needs are supported to be involved in the development of the project.
For further information and to apply, please visit our website via the ‘Apply’ button.
Closing date: 9.00am on Monday 20th May 2024.
Interviews: Wednesday 22nd May 2024.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.
As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.
DEVELOPMENT MANAGER
Contract: Permanent
Hours: Full-Time or Part-time (21-35 hours per week). If part-time agreed then additional hours may sometime be required and can be taken as Time Off In Lieu.
The charity’s Development Manager will slot into the newly-formed Development Directorate, working with the Director of Development to deliver transformational programmes, projects and initiatives across the charity.
The postholder will have the opportunity to drive development across commercial, volunteering and grant-making activities, among others, and will manage a team including the Grants Officer and Volunteer Coordinator.
We offer the following benefits:
- Competitive salary with index-linked pay awards
- 5% employer pension contribution (matched)
- 4x Life Assurance
- 26 days annual leave, rising with length of service (plus Bank Holidays)
- Health Cash Plan
- Employee Assistance Programme
- BenefitHub discounts and perks platform
- Staff Wellbeing Group
- On-site café
- Free on-site parking
Deadline for applications: Sunday 2nd June 2024
Interview dates: TBC
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Description
Job Title: Wellbeing Navigator
Accountable to: Wellbeing Hub Manager and Senior Wellbeing Navigator
Accountable for: Working with the team and volunteers
Location: The Meritage Centre, Hendon, Barnet, NW4
Hours worked between: 9.30am - 5.30pm Monday - Friday pro rata
PURPOSE OF THE JOB
The Barnet Wellbeing Hub is an exciting new initiative that utilises a social prescribing model to support adults over 16 years old with common and long term conditions and/or social care needs to become involved in community activities. The Wellbeing Hub is an integral component of the overall Integrated Wellbeing Service Strategy for Barnet. A vacancy available for the right candidate to support the continued growth and development of the Social Prescribing offer in Barnet.
The hub acts as a referral Single Point of Access between statutory providers and community settings. A high volume of people are referred from statutory providers, other community organisations, or could self-refer to the hub. Staff will support individuals to engage with community activities.
The role of the wellbeing navigator team will be to provide a holistic service from referral through to discharge. They will work with partners to accept referrals into the service. They will welcome each person, provide a short triage to ensure that their conditions are appropriate ones for the service to assist, and then make appointments for them to visit for more in-depth assistance where necessary. They will also carry out background administration for this service such as logging individual details onto the service database.
MAIN TASKS
Individual Support
- Working with other team members, to provide first point of contact to all those accessing the service, whether face to face, by telephone or email.
- As part of a team, make contact to all people referred into the service.
- Provide a basic Triage service to people who are referred, either over the telephone or via appointments in the office.
- For those people with appropriate needs, book appointments for them to meet.
- Assist people to engage with community activities.
- Follow up with people who have used the service to ensure that they are engaging successfully.
- Provide a professional service that maintains boundaries, but is warm and respectful.
- Maintain individual confidentiality and respects equal rights and diversity.
Outreach work
Links with other community organisations and relationships with statutory services are integral to the success of the Wellbeing Hub. You will be working as part of the team to formulate an outreach work plan to support the Integrated Wellbeing Service working with our partners,
- Log all individuals accessing the service onto the central database in an accurate and timely fashion.
- Liaise with our partners and encourage collaborative and partnership working
- Build relationships and rapport with external partners
- Seek and generate referrals to the Wellbeing Hub and improve the community access into the Wellbeing Hub service
- Work flexibly at other premises, including GP practices, to deliver Emotional Health Checks to individuals based around the borough where appropriate
Administrative Duties
- Log all individuals accessing the service onto the central database in an accurate and timely fashion.
- Information logged should include people’s demographic information, presenting needs and any other case notes deemed to be appropriate.
- Log appointments for people to meet Wellbeing Navigators.
- Ensure that all paper or computerised records and documentation regarding the service is effectively and securely stored.
General duties
- To maintain accurate records to fulfil reporting requirements
- To adhere to all policies including equal opportunity policy and volunteer policy at all times
- Support the team in the setup and facilitation of events throughout the year and support the continued development of our activities
- Work with the team to support the recruitment and management of volunteers to create a team of hub champions to support the work of the navigators
- Attend and contribute to regular team meetings and supervision, as well as training sessions
- Carry out such other duties as deemed appropriate and may be reasonably required by the Service Manager.
PERSON SPECIFICATION
The Barnet Wellbeing Hub is an exciting and innovative initiative in the Borough that will improve the lives of thousands of people with health and social care needs. This role is a great job opportunity for candidates who have the relevant experience and skill sets. The post holder will need to be organised, self-motivated, and a quick learner. Candidates are expected to possess the following:-
Essential
- Experience of a customer care environment
- Experience of mental health needs or of working with people with mental health needs
- Ability to work on one’s own initiatives and self-motivated
- Excellent interpersonal and communication skills
- Excellent standard of literacy and numeracy and IT competency
- Strong commitment to teamwork to ensure the tasks required are completed
- Ability to work flexibly with other colleagues within the team
- Ability to be proactive and to problem solve, including seeking creative or imaginative solutions
- Ability to work under pressure and cope effectively and/or support others to cope effectively with difficult situations
- Self-motivated, enthusiastic and ‘can do’ attitude
- Strong ability to ensure confidentiality, data quality and integrity are kept at all times
- Commitment and ability to meet set deadlines for report generation and other tasks
- Commitment to equality and diversity
Only shortlisted candidates will be contacted.
The client requests no contact from agencies or media sales.
Have you got the skills needed to mobilise Churches in London for mission in a cross-cultural context?
Do you have experience in sharing the love of God and His gospel within diverse urban communities?
Do you have a passion for mission in London?
At London City Mission, we estimate that one in two Londoners, that’s roughly 4.5 million people, are unlikely to hear the gospel in their lifetime. These are the people who are unlikely to have a Christian friend to invite them to church or introduce them to the hope they can find in Jesus Christ. Many of those who have never heard the gospel will be from diverse people groups and faith communities.
We are convinced more than ever that LONDON NEEDS JESUS! And we believe that God’s plan is to reach this city through his church. As a Mission, we are partnering with churches who have a growing passion for reaching out to their neighbourhoods with the good news of Jesus Christ, but who need equipping and building up for this crucial work. This role is, therefore, Church mobilisation role.
We are seeking candidates for a Missionary role who have a passion for sharing the good news of Jesus with specific groups of Londoners, but who can also come alongside churches to train and inspire Christian believers to reach their local communities with the hope of the gospel. We are recruiting to the following roles:
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Pan-London Team – Prisons & Resettlement specialism
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Waterloo & Brixton – Homeless and Marginalised specialism
The successful candidates will be able to demonstrate a love for those least likely to hear of Jesus and marginalised people groups of London; a track record in evangelism amongst those from the particular specialism group; and the ability to inspire others in churches across a geographical area to get involved in ministry. They will work alongside and equip church volunteers for outreach amongst the people groups in their communities, working as part of an experienced gospel ministry team. They will also need to be able to raise ministry personal support, including a target financial support as well as prayer supporters for the work of the Mission through personal and church partnership networks.
These positions are full-time, permanent appointments. Starting salary is £21,720 per annum plus £1,100 per month housing allowance (taxable). Mission housing will be discussed with successful candidates after probation. Targets for personal financial support will be £8,500 for the year 2024.
There is an occupational requirement that the persons appointed be an evangelical Christian. Occupational Requirement provision of the Equality Act 2010 applies. The appointed candidate will be required to undertake a DBS check.
For further information about the roles, salary and additional benefits, and to download an application pack, visit our website by following the link below.
Closing date for applications: Wednesday 15th May 2024 at 12 noon.
First Stage interviews will be held on Tuesday, 4th June 2024. Shortlisted candidates will need to be available on this date from 9am and may be needed for the full day, depending on scheduling.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Purpose and Scope of the Role
To enable and empower newly arrived often vulnerable refugees to settle into their new communities with confidence.
Postholders will work closely with the volunteers, bank staff and Project Coordinators to provide a wraparound service to our clients across the region. Key elements of the service will include support with welfare benefits/income maximisation, immigration, housing, health, education and employment.
There will be a requirement to record and document contact using online systems, ensuring an evidence-based practice model of working and seamless support delivery for our clients.
Main duties and responsibilities
Manage a caseload of clients/households:
· Provide initial reception and orientation at client’s homes and within their local community settings
· Carry out a holistic needs assessment and prepare a Personal Integration Plan with every household on a quarterly basis, preferably in the clients homes.
· Negotiate specialist intervention with external agencies as appropriate according to the client’s needs.
· To be the lead contact for all agencies and responsible for coordinating support for your key clients.
· To work with families in a variety of locations such as within their home, RMC premises, on outreach and via digital means.
· To jointly agree a plan leading to beneficiary independence and service exit as per project requirements
· Where possible deliver the service in a community language
· To deliver a comprehensive action plan for welcoming the refugees from preparation prior to arrival and support for the first year. This includes but is not limited to:
· Housing situation and housing/tenancy related goals and checking suitability of accommodation with relevant hosts, landlords and/or any other housing partners.
Welcoming families upon arrival
· Registering with GP’s, dentists and opticians; attending medical assessments and appointments; securing appropriate specialist medical care and liaising with different health services;
· Working with Social Services to ensure all special needs are addressed;
· Registering for Biometric Residence Cards and ensuring that immigration paperwork is correct and any errors or discrepancies are reported to the relevant Home Office department by an OISC qualified adviser from the wider team.
· Ensure the Home Office is notified if BRP cards are not issued within the timescales set out by Home Office service standards.
· Ensure that all newly arrived are given immigration advice as required by referring them to an OISC qualified advisor within RMC.
· Ensure that every newly arrived adult above the age of 18 has access to their own bank account.
· Ensuring that refugees understand their financial rights and responsibilities
· Complete a full Entitled To calculation with all newly arrived households and apply for relevant welfare benefit provisions from DWP and HMRC.
· Support refugees with mandatory reconsiderations as required.
· Support with access to individual grants if required.
· Providing on-going orientation to the UK – information, classes, workshops and visits by key statutory services;
· Registering and supporting children with local schools;
· Facilitating access to ESOL (English for Speakers of Other Languages) classes for all newly arrived adults;
· Signposting and assisting in training, education and employment to ensure long term independence
· Refer into other provision as provided by third party organisations
· Organising trips and outings to places of interest and providing opportunities for social interaction and accompany refugees if required as per ongoing Personal Integration Plan and risk assessment.
· To provide client centric support around all areas of need including housing, welfare, employment, substance misuse, family reunion and social engagement.
· To ensure that this work has a focus on fostering the independence of the clients and has respect for the culture, personal history and situation of all its users.
· To promote the long-term integration of refugees and the development of refugee communities by providing a range of tailored services to them and through working with other service providers to maximise opportunities for refugees.
· To work with clients to facilitate their access and engagement with mainstream statutory and voluntary sector services.
· To ensure that this work is carried out in accordance with RMC’s values, principles, policies and procedures, specifically those around equal opportunity, confidentiality, impartiality and non-directive advice.
· With the support of the Coordinator and Manager, to maintain and develop excellent working relationships with and between external stakeholders to improve the availability of mainstream and specialist services for newly arrived refugees.
· To work as part of a multi-skilled team, supporting your colleagues and volunteers to achieve outcomes.
· To keep full, accurate and up-to-date case records.
· To provide written and oral reports as required.
· To work with the coordinator in reviewing, planning and developing the service delivered to beneficiaries
· To carry out monitoring and evaluation processes as appropriate
For the Charity
· To play an active role in one or more RMC’s working groups as required.
· To liaise with other teams in RMC as appropriate.
· To attend regular team meetings, to share information, monitor services and foster effective and supportive teamwork.
· To participate in supervision, appraisal and training as agreed with the Manager.
· To carry out administrative tasks in support of own work (e.g. word- processing, filing and recording on RMC’s database).
· To carry out other duties consistent with the nature of the post, and in furtherance of the project.
· To carry out all the above in accordance with the aims, values and policies of RMC confidentiality, impartiality and Equal Opportunities.
The above duties will be prioritised by the Head of Services in consultation with the post-holder. The post-holder may be asked to re-organise his/her work to help RMC to respond to changes in type or extent of needs of refugees, which can arise from time to time. This would be done in a way consistent with the purposes of the post and in consultation with the post-holder.
A DBS check will be carried out for this post.
Flexibility
To deliver the stated aims of for this post, a degree of flexibility and agility is needed. The post holder may be required to perform work not specifically referred to above, such duties will fall within the scope of the job and be directly related within the appropriate pay grade. The job description will therefore be subject to periodic review with the post holder to ensure it accurately reflects the duties that are being performed
Person Specification
Experience and Skills
Desirable
Essential
Experience of working with vulnerable people and an understanding of the needs of refugees, and the issues or difficulties which may affect their resettlement.
X
Experience of comprehensively assessing need and creating risk management plans for multiple individuals.
X
Experiences of supporting people to address their needs through support planning, case management and an understanding of the importance of involving clients fully as possible in that process.
X
Experience of working with a wide range of professionals to access needs led intervention.
X
Experience of working within a multitier staff team, inclusive of supporting volunteers to support clients.
X
Knowledge and awareness of how to engage with hard-to-reach individuals, and understanding of the potential barriers to active engagement.
X
An understanding of the issues facing refugees during integration to a new community.
X
Good knowledge of the services available to support refugees.
X
Proven ability to communicate and negotiate to a high level and build strong partnerships, both verbal and non-verbally with shareholders and stakeholders.
X
Good organisational and monitoring skills, with the ability to prioritise.
X
Excellent administrative skills including good computing skills and the ability to use I.T. applications.
X
Understanding and a commitment to diversity and equality, with demonstrable cultural competence.
X
Ability to lone work and complete delegated task with own initiative.
X
Ability to be flexible to the needs of the organisation.
X
Enthusiasm and willingness to agile working and outreach activities.
X
Ability to speak a community language
X
Good local knowledge
X
OISC (Office of Immigration Services Commission) regulated
X
Experience of providing outreach support to families in their home and in community settings
X
Car driver
X
The client requests no contact from agencies or media sales.
Join Trees for Life’s Nature Restoration Team to provide vital support in guiding and evidencing our work to restore nature at landscape scale. We are looking to this role to identify the best opportunities for natural regeneration of peatland and native woodland through ecological survey in the field. You will be a key source of advice and support across all the Trees for Life programme, including at Dundreggan, Affric Highlands and habitats projects focused Highlands-wide. This will be a rewarding, impact-focused role for someone with good botanical identification skills, an understanding of Highlands ecology and an enthusiasm for exploring places with real potential for rewilding.
How to Apply
Please complete an application form and personal details form, both of which can be found on our website alongside the role description and details on how we use your personal data.
For more information, please see our Trees for Life website.
Please note that CVs will not be accepted.
You will be contacted if shortlisted for an interview.
We are a friendly, collaborative, and ambitious team, offering flexibility, competitive pay, great working culture, and much more. Applicants are welcome from all walks of life with diverse backgrounds, cultures, perspectives, and experiences that enrich our culture and teams.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Regional Manager for London x 2 - £29,000 per annum plus London Weighting (pro-rata)
6-month fixed term contract (continuing subject to funding)
**Please note that applications submitted without a Covering Letter will not be considered**
Here at One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.
There are TWO Regional Manager roles to consider;
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Regional Manager for Programme Delivery: Focusing on mentee demand, managing the end-to-end coordination of multiple programmes cross London.
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Regional Manager for Volunteer Mentors: Focusing on mentor supply, securing sufficient volunteers for young people, primarily for London programmes and also for 1MM’s national outreach.
Are your passions and strengths aligned with closely engaging with youth organisations to establish successful 1MM Mentoring programmes, or large scale outreach to establish enough volunteers so that no young people on those programmes, misses out?
Would you like:
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The opportunity to be part of a dynamic, values-driven organisation working to achieve lasting social change?
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A unique opportunity to work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain?
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An exciting opportunity to shape a growing organisation?
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Monthly Learning and Development training sessions for the whole team to enhance your personal development?
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15 hours per year volunteering allowance?
If so, this is the role for YOU!
The Regional Manager (RM) roles are responsible for overseeing high-quality sourcing of volunteers to join as 1MM Mentors, which includes partnership development, online site listing, and matching mentors/mentees, general oversight of mentoring relationships in different programmes, implementation of safeguarding measures, fundraising, meeting growth targets and leading all aspects of mentor management. The role will help to establish a pipeline in line with 1MM’s aspirations for 2024 and beyond. This role reports to the Chief Commercial Officer (CCO).
1MM RM’s main tasks include:
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Help 1MM to scale by establishing over 150 new, high quality mentoring matches each quarter. (A match means that the mentor and the mentee have completed 1MM’s training and have had their first meeting)
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Meet all quality assurance KPIs.
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Maximise conversion, retention, and mitigate drop-off
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Ongoing support for key stakeholder partners; Youth Partners (e.g. schools, colleges etc), or Employers. And maintaining strong relationships.
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Securing at least one new partner per quarter.
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Become familiar with the 1MM Platform, using it comfortably for ongoing administration and providing support to users.
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Providing regular reports on progress related to the role.
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Potential for line-management responsibilities as the team grows.
For a more detailed job description, please see the job pack attached.
Terms and Conditions:
This is a full time role offered in London, for 6 months (continuing subject to funding). This is a hybrid role with two days working at home, two days in the London office, and one day where it is up to you.
Remuneration and benefits: Salary bracket of £29,000 per annum plus London Weighting (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata).. We also offer monthly team Learning and Development training sessions, and 15 hours volunteering allowance per year.
Details on how to apply are attached as “Application Guidelines”
The client requests no contact from agencies or media sales.
Community Support Worker
We are looking for a very motivated and able Community Support Worker to support the Community Connections Team to meet the relevant requirements of the Community Connections contract.
Position: Community Connections Support Worker
Location: Epsom
Hours: Part time, 18 hrs a week (TBA)
Salary: £12,985
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: 05/06/24
The Role
The Community Support Worker will be required to work alongside the full-time area Co-ordinators to support activities and groups and carry out one-to-one initial appointments for people residing in Surrey.
This will involve attending some groups in venues across the Surrey Downs area, to assist in the facilitation of groups to ensure they run safely and meet the needs of the clients.
The role will also involve supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
Key responsibilities include:
- To support groups, courses and activities and work with the Community Connections Team to produce a quality service.
- Supporting the full-time co-ordinators to complete initial appointments with new clients, including the completion of recovery stars and plans and updating client records.
- To support the area co-ordinators in maintaining contact with those using the service via differing methods.
- To work with the area co-ordinators to contact clients who are not currently engaging to ascertain their current needs and update records accordingly.
- To be able to assess risk on a daily basis and react accordingly.
- To motivate people attending groups, activities, and one-to-one sessions.
- To promote “if you don’t do it, it doesn’t happen” attitude.
- To work with volunteers helping out with groups and activities.
- To work with the team of professionals and communicate well with colleagues working from different locations.
- To maintain databases and undertake any other administrative duties.
- To work collaboratively with other departments.
- About You
You will have experience of working directly with vulnerable adults (preferably with mental ill-health)
You will also have:
- Experience of working within the health & social care sector.
- A demonstrable understanding of the needs of vulnerable groups.
- Knowledge of Mental Health sector and relating issues.
- Good communication skills (oral and written)
- Ability to work on own initiative as well as part of the team.
- IT literate in MS Office, Excel, Virtual Platforms, Social Media and Networks.
Please note: A driving licence is desirable, however candidates without a driving licence will be invited to demonstrate how they could fulfil the requirements of the role without one.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Mental Health, Mental Health Support Worker, Mental Health Care Worker, Mental Health Practitioner, Mental Health Case Worker, Mental Health Outreach Workers, Mental Health Coordinator, Health Support Worker, Health Worker, Care Worker, Support Worker.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Salary: £25,000 - £28,000 FTE depending on experience
Hours: Full time: 37.5 hours pw (would consider Part time: minimum 30 hours pw)
Contract: Permanent
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal, Social Activities.
Closing date: Sunday 19 May 2024
Interviews will be held between 22-31 May 2024
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
Are you passionate about making a difference in your community? We’re looking for a proactive, dynamic, enthusiastic and entrepreneurial individual to help develop and grow our networks of supporters in the West Midlands.
Ideally, you will be a warm and friendly communicator, and have experience of working in a relationship fundraising role, with experience of recruiting and engaging new supporters and volunteers and cultivating existing relationships through events and community outreach activity.
You will have genuine drive and innovative approach to fundraising engagement, to deliver results and your exceptional communication skills will enable you to thrive in a busy, fast paced team, whilst also being able to work on your own to go that extra mile to make the difference.
Reporting into the community, events fundraising manager, you will be responsible for creating and maintaining valuable lifetime relationships with individuals and organisations, and volunteers developing new opportunities, and maximise engagement in existing products.
This is a great opportunity to play a key part in developing and delivering fundraising growth for an underrepresented charity with a compelling cause and strong ambitions to deliver more for kidney patients sooner.
In this role, you will utilise new and emerging technologies to communicate with both supporters and colleagues through various channels.
The role will involve travel when necessary to events, support individual fundraising activity, or to explore new opportunities and meet with your wider team. You must have a full driving licence and access to a vehicle.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may have experience in the following: Community Fundraiser, Events Fundraising Officer, Community Engagement Officer, Community and Events Relationship Fundraiser, Fundraising Coordinator, Fundraising and Outreach Coordinator, Special Events Coordinator, Community Partnerships Manager, Community Fundraiser, Events Fundraiser, Charity, Charities, Third Sector, NFP, Not for Profit, etc.
REF-213 472
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Employment Coach with our Employcare Project you will be supporting unpaid carers living in Manchester; providing support and coaching in order for them to re-enter paid employment or voluntary roles. The successful candidates will manage a small caseload of carers and provide them with 1:1 support, helping them overcome barriers to employment and training. You will be responsible for supporting them through every stage of their journey, enabling participants to address their barriers and realise their aspirations.
This role is subject to a Basic DBS check.
For any queries regarding the role, please do not hesitate to get in contact for an informal discussion.
We are recruiting for 1.5 full-time equivalent roles, but are open to a mixture of parttime hours, so please put in your application how many hours you are interested in.
In your application, please outline how you meet the ‘Essential Criteria’ for this role. This is outlined in the ‘Person Specification’. If you don’t meet all the criteria, don’t worry, we still welcome your application and you can always get in touch with us for a formal chat if you have any questions.‘Desirable criteria’ are things that would help you in this role but are not essential. If you don’t meet these criteria, please still apply. You can use examples from your personal life as well as your professional experiences when completing the application.
Applications for this role close at 5pm on Tuesday 28th May, with interviews scheduled for the W/C 10th June. We may close this vacancy early if successful candidates are appointed, so please apply as soon as possible.
Why work with us?
At Gaddum we are all committed to living our values; in all areas of our work we are supportive, empowering, professional, innovative and diverse. Our teams are passionate about working together to support and empower individuals and their communities. You will receive a full induction and training for your role and ongoing support from your colleagues and managers via supervisions, 1:1s and team meetings.
All employees at Gaddum have access to an Employee Assistance Programme, Cycle to Work Scheme and an online rewards/savings platform. Our standard holiday entitlement is 25 days per annum plus bank holidays, with additional leave entitlement for your birthday and for wellbeing in the winter.
Everyone has the right to request flexible working from day one because we recognise the importance of a healthy work/life balance and our standard working week is only 35 hours.
Gaddum is a Living Wage Employer and we are proud to have the Investors in People Silver Award. For a full list of our awards and accreditations, please visit our website.
How to apply
Applications should be made via the attached Application Form and submitted via email. Full details can be found on our website.
Gaddum is proud to be a Disability Confident Level 2 Employer; if you need any support completing your application or require alternative arrangements, please get in contact.
Gaddum is dedicated to fostering an inclusive environment where every individual, regardless of background, feels valued and empowered to contribute. We celebrate diversity as a catalyst for innovation and growth and are committed to creating a workplace that thrives on varied perspectives and mutual respect.
As part of our commitment to equality, diversity and inclusion, Gaddum undertakes anonymous recruitment by removing identifiable information from applications forms during the shortlisting process.
The client requests no contact from agencies or media sales.