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National Women's Register (NWR), Buntingford (Hybrid)
£15 per hour
Posted 2 weeks ago Apply Now
The Social Change Nest, Farringdon (Hybrid)
39705
Seeking an experienced International Finance Manager to oversee high-risk and complex financial operations
Posted 1 week ago
Harris Hill Charity Recruitment Specialists, London (Hybrid)
£146.10 - 200.00 per day
Posted 3 days ago Apply Now
Closing in 2 days
Look Ahead Care Support and Housing, Hemel Hempstead (On-site)
Up to £34000 per annum
Posted 3 weeks ago
Closing in 4 days
Special Olympics Great Britain, Chiswick (Hybrid)
£36,000 - £38,000 per year
We are seeking a dynamic and strategic Corporate Partnerships Manager to oversee and grow the Fuller, Smith and Turner & SOGB partnership
Posted 3 days ago Apply Now
Starlight Children's Foundation, Hammersmith (On-site)
£27,000 - £29,000 per year
As a vital member of the Events team, you will create exceptional experiences that engage, inspire, our supporters!
Posted today Apply Now
Closing in 7 days
Hays London Ebury Gate, London (Hybrid)
£55000.0 - £65000.0 per annum + From £55K
Posted 3 weeks ago Apply Now
Closing in 6 days
Save the Children, Remote
£33,200 per year + excellent benefits
Posted 5 days ago
Page 7 of 27
Barbican, Greater London (On-site)
£49,500 per annum
Full-time
Permanent
Job description

Retail Administration and Systems Manager

Salary£49,500 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Administration and Systems Manager

Location: London

Salary: £49,500 per annum

Weekly Hours: 35

Reference: YMC1134776

Lead systems. Drive change. Support young people.

Make an impact with your skills — help us change lives through retail.

At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.

This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.

What you’ll do

In this role, you will:

  • Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
  • Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
  • Manage estates administration, from business rates and utilities to property repairs and insurance claims.
  • Deliver operational and financial reporting to support informed decision-making by senior leaders.
  • Coordinate store openings and closures, covering everything from IT set-up to property administration.
  • Negotiate supplier contracts, secure best value, and resolve issues quickly.
  • Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.

What you’ll bring

We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.

Why join us?

This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:

  • Competitive salary
  • 30 days holiday + bank holidays
  • Contributory pension & life insurance
  • Health benefits including GP24/7 and employee assistance
  • Development opportunities, including leadership training
  • Access to national & international events

Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Application resources
Posted by
YMCA England and Wales View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 29 August 2025
Closing date: 14 September 2025 at 23:30
Job ref: YMC1134776
Tags: Administration, Finance, IT, Project Management, Retail / Sales, Operations, Customer support