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Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
How to apply
To apply for this role, please submit the following documents:
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you an experienced and talented communications professional looking for your next challenge? Are you excited to take on a pivotal role which will shape the future of a national charity working on a key social justice issue? Can you use your expertise and experience to raise awareness of hygiene poverty, the charity’s work and bring critical supporters and stakeholders onboard? If this sounds like you and you’re motivated by improving the lives of people across the UK, we’d love to hear from you.
The Marketing and Communications Manager plays a key role in raising awareness of hygiene poverty and inspiring individuals and corporate partners to act in support of The Hygiene Bank’s mission. This role leads our communications strategy, creates compelling content, manages digital channels, secures regional and national media coverage for the charity, and supports national campaigns and events. You will have the opportunity to work with our exciting portfolio of corporate and brand partners, co-designing joint campaigns and initiatives, and positioning our communications to generate further support and income.You will also play an important role in our End Hygiene Poverty research and campaign partnership with the charity In Kind Direct.
Working collaboratively across the organisation and with external partners, the postholder ensures our brand integrity and messaging is clear, ethical and impactful, helping to amplify the voices of those experiencing hygiene poverty and strengthen engagement with volunteers, community partners, supporters and the public who share our mission to end hygiene poverty. It is a varied, creative and meaningful role which sits at the heart of our work to ensure everyone has access to the hygiene essentials they need to feel clean, confident, and connected.
The charity is at a critical point in its development as we work to become a major national voice, working closely with others to drive significant change. Our people must be excited by the potential of what lies ahead, enjoy, and thrive in, change.
KEY RESPONSIBILITIES
1. Communications Plan and Implementation
Develop and implement the annual communications and marketing plan in collaboration with senior leadership.
Design communications which meet our objectives, with particular emphasis on raising awareness of hygiene poverty and the charity, securing the support we need and championing and celebrating our partners and stakeholders
Ensure communications are accurate, impactful, and aligned with The Hygiene Bank’s mission, values, tone of voice and brand guidelines.
Translate complex or sensitive issues related to hygiene poverty into accessible, compelling stories.
Provide strategic communications support across teams and projects, including leading on National Hygiene Week, our flagship annual event and our partnerships with leading national brands, such as Boots, Unilever and smol.
Provide communications support for our fundraising campaigns and optimise our calls to action across all media.
Uphold high ethical and inclusive standards in all messaging and ensure our communications conform with accessibility standards.
2. Digital Strategy and Implementation
Lead digital planning and delivery across our website, email, social media and digital campaigns.
Manage digital advertising activity (e.g., paid social, Google Ads), ensuring strong ROI.
Lead on the development and maintenance of our website to maximised our impact with audiences, including using SEO and traffic metrics to inform improvements.
Oversee analytics, reporting and insight‑driven optimisation, using this to guide the work of yourself and the Communications Officer.
3. Content Creation
Produce high quality written, visual and multimedia content for a variety of platforms – including media communications, social media, presentations and speeches and communications collateral to support all our campaigns.
Create and update marketing collateral, including leaflets, posters and campaign toolkits.
Manage, create and edit supporter newsletters and email communications.
Commission and collaborate with designers, photographers and videographers and other external creative resources as required.
Develop and hold a library of high-quality creative assets and imagery which support our proposition and share with partners and volunteers as needed.
4. Ambassadors and Influencers
Build and nurture relationships with ambassadors, influencers and public supporters.
Develop briefs, guidance and campaign plans for influencer activity.
Ensure ambassador messaging aligns with organisational values and priorities.
Identify opportunities to amplify diverse lived experiences and voices.
5. Events
Plan and implement digital and in person events for THB audiences
Lead promotional activity for national and regional events, campaigns and awareness moments including those with our brand and corporate partners
Support branding and communications needs for in‑person and digital events.
Coordinate communications for key campaigns such as National Hygiene Week and major partnership launches.
Capture and produce event‑related content (photo, video, social).
6. External Engagement and media
Act as the point person for our collaborative campaign with In Kind Direct (IKD) End Hygiene Poverty, coordinating joint activities and working closely with peers in the charity
Collaborate and work with our corporate partners to produce co-branded communications and collateral which protects the integrity of our brand and aligns with our partners.
Collaborate with sector organisations to amplify other campaigns and activities in pursuit of shared goals
Support media relations through press releases, statements, case studies and briefing documents.
Work with our external broadcast agency to create compelling broadcast opportunities to amplify our messaging and campaigns
Secure local, regional and national coverage for the charity online, and in print
Represent The Hygiene Bank in external meetings, partnerships and sector collaborations.
Build relationships with community groups, corporate partners and volunteers.
Provide campaign assets and messaging for partners to support wider engagement.
7. Data and Monitoring
Monitor communications performance using analytics tools.
Prepare monthly reports and recommendations based on performance data.
Maintain accurate records of communications outputs, engagement and media coverage.
Ensure GDPR‑compliant data handling and responsible content management.
Prepare an annual review of communications and learnings as input to future plans.
8. Administration
Manage communications timelines, schedules and project documentation.
Coordinate with suppliers, agencies and freelancers, including managing budgets where required.
Oversee approval processes for communications materials.
Maintain organised filing systems and brand resources.
9. Team
Work collaboratively across teams and with volunteers to support organisation‑wide communications needs.
Line manage the Communications Officer, empowering and championing them in their role
Provide guidance on messaging, brand use and digital best practice.
Adopt a ‘can do’ and responsive attitude to requests from team members.
Contribute to an inclusive, supportive and mission‑driven team culture.
10. Internal Communications
Support internal newsletters, updates and team/trustee communications.
Working with relevant colleagues, ensure staff and volunteers have consistent, clear and accessible information.
Strengthen internal cohesion by supporting cross‑team information flow.
PERSON SPECIFICATION
With a strong alignment to The Hygiene Bank’s values, you will have:
Outstanding written communication skills across a variety of media, from crafting social media content to producing case studies.
A creative mindset, generating new and innovative ways to communicate our work.
An appetite for change and continuous learning and improvement.
Excellent organisational skills: self‑motivated, disciplined, able to work without close supervision.
Ability to work under pressure and manage multiple projects simultaneously.
Ability to represent the charity and its mission in a clear, emotive and factual way.
Strong interpersonal skills: able to build and nurture relationships with volunteers, corporate partners and community groups.
An enthusiastic, can‑do attitude; a self-starter and a team player with a flair for building relationships.
This job description and person specification outlines the major components of the role but is not intended to be exhaustive.
EXPERIENCE
With a strong track record of roles in communications and/or marketing, you will be able to demonstrate:
Proficiency in a range of communications tools, such as Canva, MailChimp, Wordpress, Google Adwords, Adobe, Microsoft Suites, Hootsuite, etc.
Strong copywriting skills for a variety of audiences and formats.
Ability to produce marketing and communications materials for multiple audiences across different platforms.
Ability to communicate effectively with diverse audiences and stakeholders.
Strong IT skills including CRM systems, PowerBI, social media channels, Wordpress, Google Analytics and related tools.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Thursday 30th April @9am. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 8th- 15th May 2026
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society


The client requests no contact from agencies or media sales.
Title: Active Recovery Lead
Employer: The Southmead Project
Accountable to: Head of Active Recovery
Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS
Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.
Contract: Permanent
Salary: £33,505 p/a pro rata
The Southmead Project:
The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices.
We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:
Paid supervision for 1.5 hours per month, with an external clinical supervisor
Line management for 1 hour per month
Training budget of £500 per year to spend on relevant training of that person’s choice
Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice
Employer pension contribution of 5%
The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months.
Job Purpose:
We are looking for a warm and passionate leader to come and join the Active Recovery Service.
As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation.
Principal Tasks:
Run two Active Recovery groups a week, with , with the help of the Practitioner.
Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach.
Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.
Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers.
Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.
Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.
To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.
Participate in and support the recruitment and induction training of volunteers.
Support and line manage a team of volunteers.
Develop and maintain an Active Recovery community through email, phone calls, texts and in person.
Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.
Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.
Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.
Contribute content for reports as required.
Build and maintain positive relationships with partnership organisations for the project
Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.
Record data accurately and in a timely manner on Oasis.
Produce social media and website posts about the project, including producing and editing videos.
Attend monthly one-to-one line management meetings with the Head of Active Recovery.
To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.
All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Person Specification
ESSENTIAL
Full drivers licence and access to own transport.
Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.
A sound understanding of the issues affecting members who have experienced trauma and abuse.
Experience in managing projects.
Excellent administration and organisational skills, including experience of managing sensitive personal information.
Experience of and confidence in using multiple computer and case management systems.
At least 2 years’ experience of delivering groups in the community, preferably activity based.
At least 1 year’s experience of providing face-to-face support for survivors of abuse.
The ability to arrange group activities and liaise with other local organisations to help plan them.
The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.
The ability to work flexibly within a team and support those within it.
Experience in managing volunteers.
Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation.
A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.
Experience in managing a long-term budget.
Knowledge of survivors’ voice work.
To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.
To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
DESIRABLE:
Experience of building and maintaining positive partnerships in the community.
Experience of running a community based project.
Experience of setting up processes for survivors’ voice work.
Knowledge of making content for social media, including video recording and editing skills.
Experience managing recruitment and training.
Experience in chairing meetings and the ability to plan and review activities with a team.
Experience designing outcomes processes and collecting outcomes data.
Experience in writing reports, preferably funding reports in the charity sector.
Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.

The client requests no contact from agencies or media sales.
About the role
Our exciting three year strategy sets out our ambitious goals to drive impact at scale for victim-survivors. We are now looking for an exceptional candidate to lead some of our financial services relationships and consultancy work and support SEA in its mission to raise awareness of economic abuse and transform responses to it within the financial services sector.
Working closely with colleagues across SEA, you will foster and maintain relationships across the financial services sector, seeking opportunities to generate income for the charity and supporting our Head of Financial Services to deliver lasting change and impact.
Together we can transform frontline financial services, in practice, product and process, and save lives.
About you
At SEA we put the lived experience of victim-survivors at the heart of all that we do, including our work with financial services firms. You will be a subject matter expert on customer vulnerability and financial services firms’ regulatory requirements, as well as having a thorough understanding of industry rules and good practice. You will combine this with experience of working with vulnerable customers, including victim-survivors and bring expertise on economic abuse to ensure this is embedded within financial services’ firms’ responses.
About SEA
We are the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. We work to save lives and stop economic abuse forever.
Our vision is a world in which all women and girls achieve economic equality and can live their lives free of abuse and exploitation. Not only surviving but thriving.
Our mission is to raise awareness of economic abuse and transform responses to it.
To achieve this, we must ensure that the policies and practices of financial services firms, domestic abuse support services, public services and government reflect the needs of all victim-survivors of economic abuse.
We are committed to centring victim-survivors in all that we do and broadening our understanding of the needs of survivors, particularly those who are marginalised within society. We work alongside the Experts by Experience - a group of victim-survivors whose voices and experiences shape our work.
Our primary focus is on influencing the women’s, public and financial services sectors, to create a model for improved support for victim-survivors of economic abuse, calling on government to facilitate these changes and work with them to improve their systems and practice.
What we offer
To apply
Please apply via our website
Applications open from 9 April and close at 11.59pm on 7 May 2026. Interviews will take place virtually, week beginning 1 June.
Direct applications only – no agencies please.
Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and minoritised applicants and disabled applicants who are under-represented at SEA.
SEA is a Disability Confident Committed, and Kinship Friendly Employer.
The client requests no contact from agencies or media sales.