Advocates jobs

YHA is looking for an experienced and strategically minded Head of Communications and Engagement to lead how our story is told through a period of organisational change. This role owns our corporate narrative and shapes compelling communications that strengthen YHA’s voice and influence.

Working across the organisation and with external partners, you’ll develop and deliver integrated corporate communications that inspire engagement from staff and stakeholders, and ensure coherent and consistent messaging which amplifies YHA’s impact as a leading youth charity, social enterprise and force for good, and support income growth.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family

• Access to YHA’s staff discount and cash back portal

• Free YHA Membership each year

• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our website for more information.

What will you be doing as Head of Communications and Engagement?

• Own YHA’s corporate narrative, tone of voice and organisation‑wide communications strategy

• Lead integrated internal and external communications that strengthen brand, impact and income growth through a period of strategic transformation.

• Develop and deliver strategic messaging to support YHA’s organisational transformation and long‑term objectives

• Champion communications best practice across the organisation, working closely with the marketing team, digital team and senior leaders

• Plan, coordinate and oversee corporate content, publications and communications scheduling across all channels

• Line manage the Internal Communications Manager

• Lead on media relations and press engagement, including external agency support and spokespeople

• Strengthen YHA’s external presence, reputation and profile as a national youth charity and social enterprise

• Lead stakeholder engagement, partnerships, policy influence and horizon scanning for emerging risks and opportunities

• Manage crisis communications strategy and process

• Steward and leverage YHA’s heritage and archives to support impactful storytelling ahead of the 100‑year anniversary

What Skills and Experience do you need?

• Experience in communications, with a proven track record of developing and delivering strategic, organisation‑wide communications in a complex national organisation

• Strong ability to shape and communicate clear, compelling messages for diverse audiences across multiple internal and external channels

• Demonstrable experience of leading media relations, PR campaigns, stakeholder engagement and reputation management, including crisis communications

• High‑level writing, editing and content‑planning skills, with a creative and audience‑focused approach

• Ability to interpret complex organisational information and translate it into engaging, accessible and inspiring communications

• Experience influencing and advising senior leaders, bringing authority, constructive challenge and a cross‑organisational perspective

• Proven ability to identify reputational risks, anticipate emerging issues and recommend strategic communications responses

• Experience building productive partnerships and relationships with senior stakeholders, partner organisations, public bodies and agencies

• Strong organisational skills, with the ability to manage multiple priorities, work to deadlines and find solutions under pressure

• Demonstration of our HEART values – they’re part of everything we do, and we look for people who bring them to life in their everyday work

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds. For more information about how we are creating an inclusive workplace please visit our jobs website.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form. For more information about our recruitment process, visit the job website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date. You can also check on the progress of your application if you have signed up to Connect - our online candidate portal

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Fourth Monkey, the home of innovative and transformative actor training, is looking for a student
services professional to help develop our student experience. You will join a small and dedicated
community of professionals at Fourth Monkey. Your specific responsibility will be to develop our
support services for students from general advice to disability support. We are a small training
establishment and offer actor/maker CertHE and BA degrees. You will join a Student Experience and
Academic Services team.

We are looking for a compassionate and thoughtful person interested in providing support to a diverse
community of artists. You might be someone looking to step up into a management role or you might
be stepping away from a larger university. You’ll have experience in one or more areas of student
services and have been involved in supporting students experiencing difficult times. You will help us
with imaginative ways of sourcing help for students and the role will mean you work with the whole
Fourth Monkey team from the teaching practitioners to fundraising. Experience of working with
creative arts students would be helpful but is not essential. Experience of supporting students is
essential.

This is a revised role designed to support Fourth Monkey in creating appropriate arrangements to
support the student experience and work closely with staff supporting the academic experience,
admissions and Fourth Monkey’s practitioners leading and delivering our courses. The role will include
individual delivery of support for students, signposting them to online and digital support services
offered by Falmouth University and developing and extending our own support services for students. It
is essential that the post-holder has experience of implementing (at whatever level of support)
appropriate safeguarding procedures to support students, including those with mental health crises.
Please note that this role is likely to require a Disclosure and Barring Services check.

The Opportunity

Engagement is becoming central to how school leaders think about improvement. The 2026 White Paper reframed it as a lead indicator of school improvement. Ofsted's new framework gives it weight. MAT CEOs and headteachers increasingly want termly data they can act on, and TEP is built to provide exactly that.

We have a strong foundation in the North of England, as a region with some of our founding partners, including Outwood Grange Academies Trust, The Education Alliance, BDAT and Pathfinder were among our Research in the Commission for Engagement and a Lead Indicator and we are proud to still have in our community. However, there is still substantial appetite across the North for TEP to give trust and school leaders precision they can act on. There is a pipeline of interested trusts. And there is real opportunity to shape a regional story (events, flagship partnerships, local authority engagement) that compounds as partnerships grow.

The Regional Director will own that opportunity and lead business development in the region. You'll be building on a proven product and a credible research base, and joining at the point where regional presence matters most. Early work will focus on opening new partnerships at trust level, stewarding a small number of strategic relationships with sector bodies and Teaching School Hubs, and establishing TEP as a trusted voice in the region.

What you'll inherit

• A proven platform and service offer. Validated by 600+ UK schools, designed around the rhythms of the school year, supporting school leaders across the country.

• Support from our Partnerships Director. Working closely with Jess Easton, Director of Partnerships and Insights, who is actively involved in regional strategy, as well as support from our Regional Director (Agnes Fitzpatrick) who works in the South of England.

• Partnerships team support. A Marketing function, a Community team handling delivery, and colleagues across ImpactEd Group opening doors.

• Early pipeline to build on. Warm conversations with trusts in the region, and a growing profile in the sector to build on.

• Real commercial ambition. Clear termly targets, a performance-related pay structure, and the opportunity of employee shares through EMI.

• A base in Leeds. A vibrant, accessible city-centre office two minutes from Leeds station, in the heart of the tech hub of the north.

The role

You'll lead TEP's growth and business development across the North of England: opening new partnerships with schools and trusts, stewarding strategic relationships with sector bodies, and shaping how TEP shows up in the region. You'll have real autonomy, backed by a Director who's hands-on with strategy, a growing marketing function, and the research weight of ImpactEd Group behind you.

There are three main areas of responsibility:

• Winning new partnerships: Lead new business across the North of England, opening conversations with schools and trusts, converting them into partnerships, and delivering against termly targets.

• Growing strategic partnerships: Steward the region's highest-value partnerships (typically Teaching School Hubs, sector bodies, or place-based local authority partnerships), leading the relationship and evidencing TEP's impact.

• Contributing to TEP more broadly: Feed regional intelligence into TEP's business planning: where the growth is, where the risks are, and help embed scalable ways of working.

About you

We are open to a range of backgrounds, though it is likely the successful candidate will have significant experience working in or closely with schools and education, and experience in selling products or developing partnerships with school leaders. This role offers hybrid working, with 3 days per week in the office or on the road. You should be willing to travel across the North of England for partner meetings, conferences and events (approximately 50% of your time), with occasional UK-wide travel.

What you'll need

• Experience working within or closely with UK schools, Local Authorities and multi-academy trusts, ideally with an existing network across Northern England

• A demonstrable track record in partnership development, account management, or educational sales

• Experience presenting to a senior education leaders (Headteachers, CEOs, Directors)

• A strong understanding of school budgeting cycles and decision-making processes

• Experience delivering presentations or public speaking.

What will set you apart

• Excellent verbal and written communication skills, with the ability to develop compelling value propositions

• Entrepreneurial, pragmatic and solution-focused: you can think on your feet and adapt to change

• Comfortable with targets while maintaining a relationship-focused approach

• Self-motivated, with a consultative rather than transactional sales approach

• A clear passion for improving school engagement and supporting school leaders

• Excited to join a young organisation and help shape its growth in the coming years

We are an ambitious team incubated and supported by ImpactEd Group. The role would be employed by TEP Services Limited.

Lead a national organisation providing a lifeline at moments of crisis

Every 90 seconds, someone is reported missing in the UK. Behind each disappearance is a moment of crisis, uncertainty and risk, for the individual and for those who love them.

This UK charity is dedicated to supporting missing children and adults, and their families. For over 30 years, the organisation has provided free, confidential support through its helpline, services and advocacy, while working to improve the national response to missing through research, policy and campaigning.

With a strong foundation, a committed Board and a clear strategic direction, the organisation is building its reach and influence. It is now seeking an exceptional Chief Executive to lead it into its next phase.

Chief Executive Officer
£90,000 – £100,000
Hybrid, with regular presence in London and national travel

The Chief Executive will provide strategic and visible leadership to ensure the organisation continues to deliver high-impact support while strengthening its influence and sustainability.

We are looking for a leader who brings:

• A strong track record of strategic leadership, with the ability to shape and deliver organisational direction centred on impact and sustainability
• Proven experience of financial stewardship and income generation, with the ability to build long-term resilience and growth
• Credibility as an external ambassador, with the ability to build and sustain senior partnerships across government, policing, funders and the wider sector, and to influence policy and system-level change
• A collaborative, low-ego and people-centred leadership style, with the emotional intelligence to build trust, develop high-performing teams and foster an inclusive culture
• A deep commitment to centring lived and living experience, ensuring this informs services, decision-making and organisational direction

This is a rare opportunity to lead an organisation that combines frontline support with national influence, at a time when its voice, visibility and impact are more important than ever.

How to Apply
For further information, please view the appointment brief on the Prospectus website.

To apply, please submit your CV along with a supporting statement (maximum 1,000 words), outlining your suitability for the role.

Recruitment Timetable
Deadline for applications: Wednesday 27 May 2026
Interviews with Prospectus: w/c 1 June 2026
Interviews with the charity:
First round: w/c 15 June
Second round: w/c 22 June

About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Coram Family Lives is part of the Coram group.

About the role

This is a highly rewarding role for an Early Years Home Visitor to work with the ParentChild + Coordinator and to deliver ParentChild+ across Westminster, Kensington and Chelsea areas to deliver the home learning service to families to improve educational outcomes for the children and to improve their parenting skills. The postholder will work closely with Early Years Practitioners in the local authority.

Coram Family Lives is the only organisation licensed to deliver the ParentChild+ in England and has done so since 2017. The programme delivers a model based on a combination of weekly home visits and small group sessions.  Each family receives free toys, books and small group sessions over a period 37 weeks. The ParentChild+ team will deliver the home learning service to 200 children over a 4 year period. The programme also addresses a range of outcomes for parents whose children are at risk of starting school below the expected level, by modelling to parents how to create a rich home learning environment.

The successful candidate must have experience of working with pre-school children and supporting their parents. You should be able to build good relationships, have excellent organisational skills, be proficient in keeping records and entering data and have good written and verbal communication. Commitment to equality of opportunity is essential. Level 3 or equivalent qualification in childcare is desirable.

You will work flexibly and must be willing and able to easily travel around area of work with occasional travel to other areas in London.

To apply for this role, please click on the apply now  to complete the application.

Closing date: Sunday 24th May 2026. Interview date: week commencing the of 8th June 2026.

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Do you have experience in supporting vulnerable adults and empowering them to move forward with their journey?

Walking With the Wounded (WWTW) supports those who have served in the British Armed Forces and their families, specialising in developing pathways to independence.

We currently have an exciting opportunity for a Veterans Liaison and Officer (VLSO) to join a team providing support to ex-armed forces personnel.  You will be home-based, with a caseload spread across Hertfordshire and occasionally adjoining counties.

We are looking for a dedicated individual who will empower ex-service personnel to regain their independence after a period of Mental Health (MH) Crisis, supporting them to thrive and contribute to our communities.  This role will join a team of existing VLSOs across the  East of England as part of a wider collaborative team within NHS England’s Op Courage - the Veterans’ Mental Health and Wellbeing service, and will work with other service charities and local support services. You will be home based with daily travel around your local region to support your clients and build relationships in the community, whilst working as part of the wider regional WWTW and NHS clinical teams.

We are looking for a highly motivated self-starter with prior experience of working with vulnerable adults; an individual who can work independently to set priorities that accurately reflect the client’s needs.  Your role will be to work with clients in the community (or their homes), facilitating intense support and analysing individual needs to create a support plan that will break down barriers to a successful stabilisation, whilst navigating their mental health pathway.

In return, we will provide you with the opportunity to demonstrate and develop your skills and career as a Veterans Liaison and Support Officer in a supportive, inclusive environment. In this role, no two days are the same and every day will bring new challenges. Internal training will be provided, and we encourage our staff to develop their own personal and professional skills. 

For an informal discussion please contact Anne Germany 07935-065716.

About us

We work with organisations that play a crucial role in improving society. Our clients have been at the forefront of policy changes that improve school food, conserve the ocean, and scale interventions that protect children in war.

The hard work of getting these kind of policy changes through can be dry and technical: to convince an government official that one policy solution is better than another can require a lot of debate, evidence production, and thinking about implementation.

That is where our clients are strong. Where we can help them – and where you will be helping them – is by ensuring that the background noise around the policy issue is productive to them achieving that goal.

The job

We’re looking for a social media hot shot. You’ll have an instinctive sense of what will (and won’t) work on various platforms. You’ll have that instinct because you’ve done it all before, by creating content for an organisation or campaign (or for yourself!) We want weird, atypical, challenging; someone who will push the boat out.

We are not looking for the stereotypical and generic social media content that you see most places publishing. And we are not looking for someone to put a prompt into AI and publish the output.

You’ll be using your content creation skills on campaigns to change legislation, on organisational social media accounts to make them stand out from the ‘blob’, and quite possibly on Cast from Clay’s own channels.

The kinds of people that thrive at Cast from Clay are intellectually curious, are open to challenge, and care about the details. Most importantly, they prize clarity of thought. In today’s world we are overwhelmed with information and content. Knowing what they think and being able to explain why is, to our minds, one of the most important skills of today.

It’s worth saying that we don’t care what your political views are, as long as you have some–the team has a mix of views.

What we are looking for 

You will have:

• A strong understanding of how each social platform works. You will be familiar with audience engagement, community management, and platform algorithms.
• Experience in using tools to track, analyse, and report on key performance indicators (KPIs) to determine content effectiveness and inform future strategies.
• Skills to develop and publish high-quality, engaging content (text, image, video) across socials, often utilising scheduling platforms. The content has to be tailored to distinct brand voices.
• A deep understanding of what social media current trends are.

If you feel like you don’t meet 100% of the criteria, please don’t let that stop you. If you love the sound of this role and have a strong foundation in social media, we would love to hear from you.

Note: This is an immediate hire. We are reviewing applications on a rolling basis, so please don't wait to apply.

Why Cast from Clay?

The kinds of people that thrive at Cast from Clay are intellectually curious, are open to challenge, and care about the details. Most importantly, they prize clarity of thought. In today’s world we are overwhelmed with information and content. Knowing what they think and being able to explain why is, to our minds, one of the most important skills of today.

It’s worth saying that we don’t care what your political views are, as long as you have some–the team has a mix of views.

What we offer

We offer a competitive benefits package for all our positions, including enhanced parental leave, sabbaticals, and training budgets.

• Office: we work from our offices in Vauxhall on Tuesdays and Thursdays. You’re welcome to use the office more frequently than that if you wish.
• Home office allowance: we’ll make a £150 contribution towards kitting out your home workspace.
• Flexible working: tell us how you work best and we’ll do what we can to make it happen – including if you want to spend time working from abroad.
• Monthly team socials: we like spending time together so every few weeks we come up with ideas for things to do together. That’s included board games over pizza, ice skating, movie nights, playing a VR game together and going on llama safari at our local city farm.
• Training: you’ll get up to £500 annual training budget to spend on your professional development. 
• Pension: we will pay 5% of your salary, matching the 5% you pay, to make a total of 10% annual contributions.
• Holidays: we offer 25 days holiday per year, plus bank holidays, and we close the office over Christmas.

Interested?

If this sounds like you, please apply by sending us: 

1. Links to the 5 pieces of social media content you’ve created that you are proudest of.
2. Your CV (no more than 2 pages).

We expect to receive a lot of applications for this role. To help yours stand out, please give us a couple of sentences in your email as to why you want to work at Cast from Clay. 

It’s also worth saying that we want to hear your genuine voice, so please don’t use AI to write this. Not least because there will be lots of people who will use AI, and it’s always amusing for us when a bunch of very different people all write the same thing…!

Things to note

• You need to have permission to work in the U.K. already – we cannot sponsor visas for this role.
• We are an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, class, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We are looking for a Housing Advice Worker who is passionate about supporting young people experiencing homelessness to transition into safe and secure housing.

The ideal candidate will work proactively and enthusiastically, both independently and as part of a team. They will have experience working in a busy, often fast-paced environment and be confident in assessing individual needs and identifying appropriate housing pathways. The successful candidate will have a strong understanding of housing and homelessness legislation, along with a solid insight into the reasons individuals experience homelessness. They will be able to effectively support young people presenting with a wide range of needs and barriers.

Key details

• Contract type and hours: permanent, full-time working 35 hours per week, Monday-Friday (9:30-5:00)

• Salary: starting salary £32,136.00. Salary scale £32,136.00 - £35,778.08

• Location: New Horizon Youth Centre, 68 Chalton Street, London, NW1 1JR

• Application deadline: 9am, Wednesday 20th May

• How to apply: complete our application form on our website, submit your CV and write a 2 page cover letter/supporting statement. Please don't include your name or address in your CV or cover letter.

As an Internal Auditor, you will carry out detailed financial audits across a wide range of social care settings, including residential care, supported living, and extra care services. This is a hands‑on, varied role that involves significant national travel and provides the opportunity to directly observe and influence financial practices in frontline services, both safeguarding and empowering the people who we support.

Working largely independently during service visits, you will review financial records, assess financial controls, identify areas of concern or risk, and support services to improve their governance and compliance. You will act as a trusted advisor to managers and frontline staff, offering guidance, problem‑solving support, and training where required.

Your work will help ensure that individuals receiving financial support, each with different levels of capacity, experience safe, empowering, and well‑managed financial care.

Key Responsibilities

• Conduct planned and unplanned financial audits nationwide, typically completing three audits per week (including occasional overnight stays).
• Produce clear, detailed audit reports outlining findings, risks, and required improvements.
• Identify financial irregularities, risks, or non‑compliance and recommend corrective actions.
• Escalate potential fraud or financial mismanagement in line with organisational procedures.
• Support investigations into financial concerns or discrepancies.
• Provide practical advice, coaching, and on‑site problem‑solving support to service teams.
• Deliver training to staff on financial responsibilities, procedures, and best practice.
• Analyse patterns and trends to contribute to wider policy, system, and training improvements.
• Represent the Internal Audit function in meetings and share key insights.
• Assist with financial incident management processes.
• Work proactively, managing your own schedule while providing regular updates to your line manager.
• Adhere to Creative Support’s values, policies, confidentiality standards, and Equal Opportunities Policy.

About You

We are looking for someone who is:

• Highly organised, proactive, and confident working independently
• Able to travel regularly across the country, including overnight stays.
• Skilled at analysing financial information with strong attention to detail
• An excellent communicator who can build rapport and offer supportive guidance
• Committed to safeguarding, fairness, and high‑quality practice
• Motivated by making a positive difference to both staff and the people we support
• Enthusiastic to contribute to our collaborative and consultative team culture, where we strive for continuous improvement by harnessing individual’s strengths and interests.

Experience in auditing, financial governance, or social care is advantageous, but we welcome applicants from a range of professional backgrounds who can demonstrate the right skills and values.

Vacancy Reference Number: 88366

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

JOB PURPOSE 

As an Employment Coach, you will be part of a dedicated team supporting people accessing our services to move towards their employment, education, training and volunteering goals. You will manage a caseload and provide tailored one-to-one support, working with service users to build their skills and confidence, and support them into employment using a strengths-based approach. The role also involves supporting group activities and workshops that help clients take positive steps towards employment. In addition, you will develop and maintain strong relationships with a range of partner organisations that offer employment, education and training opportunities. Through meaningful engagement and guidance, you will support clients to identify opportunities that align with their goals and help them progress towards sustainable employment. 

MAIN TASKS 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment opportunities, including exploring goals and available support. 

• To assess and support a one-to-one caseload of clients to develop and review tailored self-development plans, with clear actions that encourage personal responsibility, ambition, and progression towards employment through suitable opportunities and meaningful activities. 

• To support clients with job searches and career development through CV writing, job applications and interview preparation. 

• To encourage ambition and positivity using a strengths-based approach, while working with clients to understand their individual support needs and support progression into employment. 

• To undertake employer engagement activities and support the planning and delivery of job fairs and workshops. 

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners. 

• To build and maintain a strong network of referral partners and apprenticeship pathways, ensuring the service is accessible to individuals who would benefit from it 

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events 

• To have an understanding of the Universal Credit system and the relationship between employment and benefits, and to encourage clients to seek specialist advice where appropriate to support positive outcomes. 

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately. 

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team. 

GENERAL RESPONSIBILITIES 

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage. 

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary. 

• To participate in regular supervision, case managements and annual appraisal, and help in identifying your own job-related development and training needs. 

• To ensure that all The Passage policies and procedures are being adhered to. 

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults. 

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage1.

• Undertake any other duties that may be required which are commensurate with the role or organisational requirements. 

Note: The details contained in this Job Description summarise the main expectations of the role at the date it was prepared. It should be understood that the nature of individual roles will evolve and change as service, service users and commissioner needs change. Consequently, The Passage will review and revise this Job Description as required in consultation with post holders. 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E6 and K1 to K3 demonstrating your experience and knowledge and give evidence of your experience and abilities. 

______________________________________________________________________ 

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups to secure employment. 

E2 Experience in supporting individuals to identify their strengths, set personal goals, and take steps towards securing and sustaining employment. 

E3 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators. 

E4 Experience of supporting or participating in recruitment opportunities, job fairs and employment events 

E5  Experience of working with a diverse range of partner organisations to achieve positive outcomes. 

E6  Experience of working with databases and recording systems to evidence your work (training will be provided). 

KNOWLEDGE 

K1 Knowledge of Universal Credit and welfare benefits, and the implications when getting back into employment 

K2 Knowledge of initiatives surrounding homelessness and employment 

K3  Knowledge of how to influence and practice positive engagement 

K4  Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan 

K5 Knowledge of ways of working with partners to add value and capacity to a service 

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.

SPEAR is a charity working to end homelessness across South West London. We believe homelessness should be rare, brief and non-recurring, and our teams work every day to support people into safe, stable accommodation.

We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs. 

About the role

This is a hands-on leadership role where you will:

• Lead and manage a team including a Team Leader and Support Workers
• Ensure safe staffing levels and effective rota management
• Oversee safeguarding, risk management, and incident response
• Drive high standards of service delivery and resident support
• Build strong relationships with local authorities and partner agencies
• Ensure compliance with health and safety, including fire safety and building standards
• Support residents to progress towards independence and move-on opportunities

You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.

About you

We are looking for someone who:

• Has experience working with people experiencing homelessness or complex needs
• Has managed or supervised staff in a supported housing, hostel, or similar setting
• Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
• Can lead and motivate a team in a fast-paced environment
• Is confident managing complex and high-risk situations
• Has excellent communication and organisational skills

Why join us

At SPEAR, you’ll be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.

Your benefits

• Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4x salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

A great opportunity to join our Sussex focussed charity as we embark upon a new 4 year strategy.

This is a senior, high-impact post. You will lead on business development and income generation — writing bids, building partnerships and developing strategy — working closely with the Chief Executive and Senior Leadership Team.

A key part of the role is dedicated to securing funding for our Lost Woods Project, a multi-agency community development initiative running until November 2027.

Key responsibilities include:

• Designing and driving an organisational Business Development Strategy
• Writing and submitting high-quality grant applications and competitive tender bids (including £150k+ bids)
• Maintaining a strong pipeline of funding and contract opportunities
• Building and sustaining strategic partnerships across the public, voluntary and private sectors
• Leading on AirS communications, marketing and profile-raising
• Supporting smooth handover of awarded contracts into delivery

What We're Looking For

Essential:

• Proven track record of securing grant funding and winning contracts, including large bids of £150,000+
• Experience of collaborative bidding and partnership development
• Management experience in a similar organisation.
• Excellent written and verbal communication skills
• Experience of CRM systems
• Strong analytical and strategic thinking skills
• Knowledge of the national and local funding landscape and public sector commissioning
• Educated to degree level or equivalent

Desirable:

• Knowledge of the voluntary and community sector in Sussex
• Experience of Social Value and Theory of Change impact evaluation
• Formal fundraising or project management qualification
• Knowledge of community asset development, rural housing or nature-based solutions

Personal attributes: You are self-motivated, highly organised, calm under pressure, and a genuine completer-finisher. You can write compelling bids, build trusted relationships, and present confidently to a range of audiences.

Accountable to: Head of Finance and Operations Staff responsibilities: None initially (line management potential)

Salary: £45,000 (pro rata) Hours: 35 hours per week (part-time considered at 28 hours) Contract: Permanent Location: Lewes, Sussex — hybrid working.

AirS is committed to equality, diversity and inclusion. We welcome applications from all backgrounds.

We will be holding an online webinar to provide prospective applicants the chance to meet JRF staff and learn more about the role. 

Please register via our website if you are interested in finding out more about the role. 

About the role

We are seeking a visionary leader to join us as Principal Policy Adviser (Work and Care) to drive the design, development and delivery of programmes that generate influential arguments, policies and ideas addressing the social and economic challenges underpinning poverty and economic insecurity in the UK today. This role is central to charting a course toward a fairer and more prosperous future.

You will actively seek out and engage with individuals and organisations developing innovative ideas and strategies that align with our mission. You will take ownership of how our platform and resources can be best leveraged to support the development and diffusion.

In addition, you will lead the external projection of this work, shaping national conversations, influencing decision-making at the highest levels, building strategic alliances and partnerships and backing experimentation and real-world alternatives. Your leadership will help nurture longer term shifts in thinking and action, ensuring that our work resonates and drives meaningful change across society.

The successful candidate will work collaboratively across the wider organisation, drawing on different disciplines and perspectives to strengthen policy and ideas work and maximise potential for change. You will engage closely with colleagues in teams across devolved nations, considering the territorial implications of their work and exploring how to address issues where responsibilities are devolved.

About you

We are seeking a candidate with strong expertise in UK labour markets or systems of care and a clear understanding of how these relate to poverty and economic insecurity. You will have a sophisticated grasp of how policy making works across the UK including devolved and sub-national governments and be well engaged with current political and policy debates. You will also understand how a range of analytical approaches, both quantitative and experiential, can be applied to complex policy issues, alongside a commitment to fostering an inclusive and diverse culture.

You will be skilled at navigating complex dilemmas, using evidence, research and lived experience to develop insightful and original ideas. You will think critically and creatively, communicate persuasively and identify and support new ideas and perspectives beyond JRF. You will also be an effective collaborator, able to build partnerships and work with a diverse range of stakeholders.

You will bring a track record of shaping influential ideas or policies and experience of engaging and influencing at senior levels. You will have led successful projects or programmes, supported others through coaching and development and contributed to building high-performing, positive teams.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our website.

The closing date for applications is Sunday 10th May 2026.

Interviews will take place on Wednesday 20th May 2026.

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We offer a supportive and flexible workplace. More information on JRF Benefits can be found on our online platform. 

We encourage you to read our EVP, which again is located on our online platform.

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.