1 Benefits advice worker jobs

Welfare Benefits Adviser

We are seeking a knowledgeable and compassionate Welfare Benefits Adviser to help people with learning disabilities and autistic adults access vital financial support.

Salary: £13.79 per hour

Location: Finchley, North London
Hours: Full-time – onsite - Working Monday-Friday on-premises at the organisation's office in Finchley (a few minutes' walk from Finchley underground station)

Contract: Temporary, initially until Christmas 2026, with potential to extend
Closing date: To be confirmed

About the role

This is a rewarding opportunity to join a well-established charity supporting people with learning disabilities and autistic adults to access the benefits, advice and practical support they need.

Working from the organisation's office in Finchley, you will provide personalised welfare benefits advice, helping individuals and their families understand their entitlements, navigate the benefits system and overcome barriers to accessing financial support.

Key responsibilities include:

• Providing accurate, accessible information and advice on welfare benefits and financial entitlements.
• Supporting individuals with benefit applications, reviews and relevant documentation.
• Helping service users understand their rights and navigate complex benefits processes.
• Advocating for individuals and liaising with relevant agencies and professionals.
• Delivering sensitive, person-centred advice tailored to individual communication and support needs.
• Maintaining accurate and confidential records of advice and outcomes.

About you

We are looking for someone who combines welfare benefits knowledge with empathy, patience and excellent communication skills.

You will ideally have:

• Experience providing welfare benefits advice, information or guidance.
• Good knowledge of the UK welfare benefits system, including Universal Credit, Personal Independence Payment (PIP) and other relevant benefits.
• An understanding of the challenges faced by people with learning disabilities and autistic adults.
• Strong communication skills, with the ability to explain complex information clearly and sensitively.
• Excellent organisational skills and a commitment to delivering high-quality, person-centred support.

Experience within a charity, advice service, disability organisation or community support setting would be particularly welcome.

About the organisation

You will be joining a respected local charity that has supported people with learning disabilities and autistic adults across North London for over 50 years.

The organisation provides a wide range of services, including supported accommodation, leisure and learning opportunities, information and advice.

You will become part of a friendly, passionate and supportive team committed to improving lives, promoting independence and ensuring everyone has access to the support they need.

If you have welfare benefits expertise and want to use your skills to make a genuine difference, we would love to hear from you.

The successful candidate will be required to undergo an enhanced DBS check.

Other roles you may have experience of could include: Benefits Adviser, Welfare Rights Adviser, Welfare Benefits Officer, Advice Worker, Disability Benefits Adviser, Information and Advice Officer, Benefits Caseworker, Welfare Support Adviser. #INDNFP