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We are Hestia. We make a difference.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Pool Worker to play a pivotal role in our Dual Diagnosis Service in Brent.

Sounds great, what will I be doing?

As a Pool Worker, you will empower service users to manage their health and wellbeing, build independence, and achieve their personal goals through person-centred support and recovery-focused interventions. You will work closely with community mental health teams, housing providers, social workers, and other professionals, advocating for service users and supporting them to access the most appropriate services. The role involves developing co-produced activities, peer support networks, and meaningful community opportunities, while encouraging independent living skills and tenancy sustainment. You will complete assessments, reviews, and referrals, maintain accurate records, monitor wellbeing and safety, support housing-related matters, and work collaboratively with colleagues to ensure high-quality, responsive service delivery.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

In this role, you will need experience supporting individuals with mental health needs and/or dual diagnosis, whether in a paid or voluntary capacity, together with the ability to gather information, make informed decisions, and maintain accurate, confidential records. You will be skilled in working with people who may present challenging behaviour, using a calm, solution-focused approach to de-escalate situations and promote positive outcomes. The ability to work collaboratively, remain resilient in fast-paced and sometimes unpredictable environments, and maintain an optimistic belief in individuals' capacity for change is essential. You will also demonstrate a non-judgemental approach, understand safeguarding responsibilities, and be flexible to work early, late, and weekend shifts as required.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.