Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose:
To oversee the management and growth of Venue Hire for our historic spaces covering meetings, conferences, talks, weddings and community activities. This is our primary source of income and key to supporting our library and learning programme, alongside our theatre income and fundraising.
The role will also lead on identifying and developing new business opportunities for other commercial income streams, building relationships with clients and partners, and ensuring that commercial activity supports the Foundation’s charitable purpose and long-term sustainability.
Optimising the use of space to ensure that St Bride Foundation (SBF) operates profitably as well as meeting the needs of our communities is a key part of the role. The Business Development and Events Manager will oversee the Venue Hire activity and promote the venue’s room resources, as well as supporting the Library and Workshop in the organisation of in-house courses, seminars and events.
Key Responsibilities:
Events Management
- Manage the Events Team activity of promoting and selling the venue’s event spaces, ensuring SBF has good visibility on all relevant venue hire websites.
- Responding to and converting enquiries and monitoring conversion effectiveness.
- Managing clients’ needs for booked events.
- Negotiating contracts for both short and long-term use; and ensuring that all aspects of the venue are fit for purpose.
- Identify new networks and online promotions to promote the SBF offer
Be responsible, along with the Operations Manager and Foundation Manager, to the Board for:
- Setting and achieving yearly and monthly income budgets, including quarterly forecasting and planning.
- All aspects of pricing and contract negotiation for areas of responsibility including catering, furniture hire, keyholding and cleaning. Ensure service, pricing and contracts are regularly reviewed.
- Working “hands-on” within a small team, getting involved in all aspects of delivering a quality service, monitoring and reviewing customer experience and satisfaction.
- Assisting the Operations Manager with Health & Safety and compliance issues relating to your area of responsibility.
- Line management responsibility for Event Coordinators and Venue Assistant. Overseeing and supporting the Events Team with smooth running of SBF and external events. Ensure time management and priorities are managed for line reports.
- Support SBF marketing efforts working with the Events team on social media content and website updates.
- Act as an ambassador for St Bride Foundation, upholding its mission to preserve and promote print and design heritage. Actively contribute to SBF redevelopment plans in terms of future planning for events and building operations.
- Engage with stakeholders, including donors, volunteers, and beneficiaries, to strengthen community and fundraising efforts.
- Support and contribute to initiatives that enhance the Foundation’s impact, such as public engagement events, educational programmes, and collaborative partnerships.
- Complete ongoing staff training to include Health & Safety, compliance and other related topics as required by the organisation.
Business Development & Commercial Growth
- Develop and implement a proactive business development strategy for Venue Hire, identifying new clients, partners and commercial opportunities, as well as additional marketing/outreach activities to boost income during quieter periods.
- Build and maintain a pipeline of prospective clients and strategic partners, converting opportunities into new and repeat business.
- Develop relationships with event agencies, corporate organisations, professional bodies, cultural and educational organisations and other relevant networks.
- Identify opportunities to increase revenue through repeat bookings, new event formats, longer-term agreements, partnerships and additional services.
- Monitor market trends, competitor activity, customer feedback and venue performance to inform pricing, product development and sales activity.
- Establish and report on business development KPIs, including pipeline value, enquiry-to-booking conversion, repeat business, occupancy, average booking value and revenue growth.
- Work collaboratively with Marketing, Fundraising, Learning, Library and Workshop teams to develop opportunities that support both the Foundation's commercial and charitable objectives.
- Work with fundraising to develop incentives and cross promotions between sponsorship/membership and venue hire and identify other synergies between the physical SBF assets and the fundraising function
Essential Qualifications & Experience:
- Proven experience of business development, sales, partnership-building or income generation, ideally within a venue, cultural, charitable or heritage setting.
- Proven experience of planning and delivering events end-to-end, on time and within budget. Working with teams on a varied programme of activities for a diverse mix of audiences.
- Experience of working with volunteers running workshops and events, overseeing all aspects of delivery.
- Experience working with external partners, including community groups, local authorities and sponsors.
- Line management experience of an events team, including support with managing workload and personal development objectives.
- Experience of identifying new clients, generating leads, converting enquiries and developing repeat business or longer-term client relationships.
- Experience of using data, customer insight or market research to inform sales activity, pricing, service development or income targets.
- Experience in the charitable, cultural, or heritage sector preferred.
Key Skills & Competencies:
- Highly organised, able to manage multiple priorities and deadlines.
- Ability to troubleshoot issues arising during events including those relating to AV, catering and general experience of attendees to ensure seamless delivery.
- Excellent written and verbal communication skills. Confidence in briefing and managing event speakers including volunteers and SBF Trustees to ensure smooth running of events.
- Confident relationship-builder, able to develop networks with corporate clients, event agencies, cultural partners, community organisations and other stakeholders.
- Able to set, monitor and report on business development activity and income-related KPIs, including enquiry conversion, occupancy, repeat business and revenue growth.
- Risk assessment and mitigation in event spaces and knowledge of licensing, insurance, accessibility and inclusion requirements.
- Financial management and budgeting, including forecasting and reporting of our events revenue.
- Strong IT skills, including CRM systems, ticketing platforms and newsletters.
- A passion for the arts, heritage, and education, with a strong commitment to the Foundation’s vision and values.
Organisational Values & Expectations:
- Promote and uphold St Bride Foundation’s commitment to cultural preservation, lifelong learning, and community engagement.
- Work collaboratively with colleagues, volunteers, and external partners to support the Foundation’s charitable objectives.
- Uphold ethical standards and best practices in charity governance and operations.
Health & Safety Responsibilities:
- Ensure compliance with all relevant Health & Safety policies and charitable sector guidelines.
- Promote a safe and inclusive environment for colleagues, volunteers, and visitors.
- Act as a Fire Marshal and Emergency First Aider.
Terms & Conditions:
- Working Hours: 8 hours per day (including one-hour unpaid lunchbreak), five days per week. You will work on rotation with other members of the Events Team, on one of the following core hour slots: 08:30–16.30, 10:00–18:00, 12:00–20:00 or 14:00–22:00 with one hour lunch. Due to the flexible nature of the work you may be required to work outside of these times. Shifts will be planned and agreed in advance with the other members of the Events team. Ad hoc weekend work will be required from time to time.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shop Manager
£25,172.40 a year
Dartford, DA1 1BZ
Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?
If you answered yes to these then we have the perfect opportunity for you.
The role
Permanent, 35 hours a week.
Scope's Dartford shop - 26 High Street, Dartford, DA1 1BZ
Please note that successful candidates will be subject to an enhanced DBS check.
We welcome all applications by 11:59pm GMT 23rd September 2026
As Shop Manager of Scope’s Dartford shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different.
In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:
• Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.
• Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms
• Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team
• Work collaboratively with the Assistant Shop Manager
About you
We’re looking for someone who has:
• Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.
• Commercially aware and able to spot opportunities
• Be able to lead and support people
• Customer-focused, with a can-do attitude
• A team player with strong work ethic
• Accurate and detail-oriented
• IT literate and numeracy skills
We welcome applications from people with lived experience of disability and from all backgrounds.
Please include examples in your application that show how your skills, experience, and values match the person specification in the job description.
We also ask you to share how you support Scope’s values and contribute to our goal of creating a fair and equal future for disabled people.
Working in Our Shops
Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.
Shop Hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time: Weekly hours on a seven-day rota
Additional information
In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.
You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.
Anonymised applications
We use an anonymised application process to support our commitment to equality, diversity and inclusion.
All applicants must submit an anonymised CV and complete a short online application form.
Our values
Pioneering, Courageous, Connected, Open, Fair.
We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.
Our promise to disabled people
We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.
As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).
If you need any changes or support during the recruitment process, please email us via our website.
You can also find more details about asking for adjustments at interview on our website.
Important to know
You must meet all the essential requirements listed in the job description.
If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.
Equality, Diversity and Inclusion (EDI)
EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.
You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
Benefits
• 35 days holiday
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
• Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
• Long service awards and employee recognition awards
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
Together we will be unstoppable.
How to apply
Please visit our website via the link and apply online
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Summary of Role
The Administration function provides high-quality, proactive administrative support across the organisation. Working as part of a small team, the Administration Officer roles ensures efficient coordination, accurate record-keeping, and timely administrative processes that enable departments to operate effectively and collaboratively.
The role is designed to be flexible and responsive, supporting multiple teams at any one time and contributing to a resilient centralised administration model.
Key Responsibilities
• Provide proactive administrative support to multiple allocated teams, ensuring effective coordination, organisation, and timely delivery of activities.
• Coordinate diaries, meetings, and events, including preparing agendas, circulating papers, and recording actions and notes as required.
• Act as a professional first point of contact for internal and external administrative enquiries, managing communication efficiently and escalating where appropriate.
• Prepare, collate, and quality-check papers, reports, and presentations for internal meetings, senior leadership and Association forums.
• Maintain accurate and secure records and filing systems in line with organisational policies, data protection, and information governance requirements.
• Use organisational systems effectively and support departmental compliance with internal policies, controls, and procedures.
• Work collaboratively within the Central Administration team to provide cover, balance workloads, and support wider organisational priorities.
• Contribute to continuous improvement of administrative processes and ways of working across the or Foundation.
Registered Charity
21 - 50
Our long term ambition is that every eligible young person aged 14 – 24 will have the opportunity to participate in the Award.
The client requests no contact from agencies or media sales.