Care jobs
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and call. This post is based in PCS Clapham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, London Spine points 33-29
- Starting salary: £43,715 p.a. rising to £48,846 p.a. in annual increments
- PCS Clapham
Successful candidates for the Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
- Working in a customer-focused organisation or service
- A strong understanding of GDPR
- Experience using CRM platforms such as Salesforce
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
- Day-to-day operations of the team
- Ensuring workflows are managed efficiently and service level agreements are consistently met
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Monday 24 November 2025
Interviews will be held in person: Tuesday 9 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
- PCS is working towards equal opportunities and is positive about disabled people.
- All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Grade: Band 3, London
Salary:
Spine points 33-29
Starting salary £43,715 p.a. rising to £48,846 p.a.
Location: PCS Clapham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
- Manage work allocation, future planning and support for team/line manager
- Through the appraisal system, identify training and development needs, train or organise training for staff
- Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
- Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
- Check work standards and maintain consistent quality of delegated tasks
- Proactively promote diversity including equality in line with the wider PCS approach
- Continuously improve effectiveness and efficiency of the administrative team
- Ensure health, safety and welfare of team members
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
- Attend relevant training and ensure staff are appropriately trained on system changes and developments
- Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
- Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
- Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
- Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
- Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
- Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
- Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
3. Team Working
- Proactively promote team working
- Initiate, organise, lead and participate in team meetings as appropriate
- Maintain high levels of confidentiality of sensitive issues at all times
- Provide assistance to team members
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
- Share best practice with colleagues across the organisation
- Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
- Prepare for, attend and record meetings and events and take follow up action
- Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
- Handle projects as directed by the line manager
- Deal with complex queries, issues, arising from staff or via correspondence from members
- Draft complex correspondence, briefs, reports as appropriate
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
- Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
- Agree and manage timetables, processes and procedures
- Attend and contribute to events as appropriate
- Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
- Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
- Maintain direct contact with PCS members within their workplace(s)/branches as required
- Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
7. General
- At all times implement and promote the PCSs Equal Opportunities Policy adhering to the PCS Values
- Take due and reasonable care of self and others in respect of Health & Safety at Work
- Participate in appraisal, training and development systems
- In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
- Act in a manner that enhances the work of the PCS and its overall public image
- Such other duties that may reasonably be required and which are within the level of the responsibility of this post
- Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1225
Date: November 2025
Location: PCS Clapham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
- People management including induction, work allocation, appraisal and conduct
- Efficient set up and management of office systems, procedures and databases
- Draft and deal with complex correspondence and issues
- Events management, organisation and co-ordination
- Attend meetings, produce accurate records/notes of actions, follow up as appropriate
TRAINING
(including continuous professional development)
- Evidence of ongoing training and continuing professional development
- Commitment to undertake job-related training
- Commitment to participation in appraisal and development review process
- Commitment to staff development
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
- Knowledge and understanding of trade unions and work of the public sector
- Project management/project activity
- Understanding of the application of GDPR
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
- Ability to identify, research, analyse and present evidence, including statistics
- Ability to manage team to ensure efficient running of the work of the department/unit
- Ability to identify and set priorities
- Deal with confidential and sensitive information
- Operational decision making (within defined parameters)
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
- Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
- Flexible approach to work and willing to work outside of normal office hours and location on occasions
The client requests no contact from agencies or media sales.
Thank you!
Position: Marketing & Product Lead (Maternity Cover)
Hours: Full-time (35 hours a week)
Contract: Up to 12 months fixed term contract (maternity cover)
Location: Office-based from London with flexibility to work remotely
Salary: Starting from £44,339 per annum, plus excellent benefits
Salary Band and Job Family: Band 3, Professional/Technical
You’ll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
In this role, you'll oversee the delivery of our marketing strategy and insight-led approach to product development for our community and events fundraising team. You'll work collaboratively with colleagues across the organisation to reach, engage, and build meaningful long-term relationships with our supporters. You'll champion an insight-driven and engagement-first approach to marketing and product development, with our audiences at its core.
You'll innovate and test new marketing channels, products, and approaches. You'll stay up-to-date with the latest marketing and sector trends and identify opportunities to ensure we can proactively respond to an evolving external environment.
A key part of your role will be to lead our team of supporter-facing Fundraising Executives and ensure they provide consistent and exceptional supporter stewardship to our incredible fundraisers.
Our role is to deliver engaging, high quality and innovative fundraising to our amazing supporters and provide an attractive, inclusive programme of events and activities throughout the year.
Please note this is a fixed term contract for up to 12 months
Closing date for applications: 9:00 on Wednesday 12 November 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Supporter Retention Manager will be responsible for designing and delivering strategies that build supporter loyalty, increase lifetime value, and enhance the overall supporter experience. The role ensures that every supporter feels valued, engaged, and motivated to continue and grow their commitment to the organisation. Working in the Individual Giving Team, and in close partnership with the Marketing team, the postholder will deliver impactful stewardship campaigns, tailored supporter journeys, and creative engagement initiatives that maximise retention and enhance supporter experience.
The client requests no contact from agencies or media sales.
Thank you!
Location: Central London, hybrid working (office-based at least 2 days a week)
Contract: 4-5 Days a week, permanent
Salary: £55,000 pro rata
Hours: Flexible working pattern permitted, subject to organisational needs
About Refugee Legal Support
Refugee Legal Support is a dynamic organisation working in solidarity with people who migrate: we provide and promote legal support, training, and advocacy so that asylum seekers, refugees and migrants can access rights and justice. We are now recruiting a senior leader to join the three-person Director team (Executive Director; Legal Director; this role) and help drive our next phase of growth and impact.
Why this role matters
This is a career-defining role at a pivotal time for RLS. You will help shape the future of our organisation, ensuring we have the resources and organisational infrastructure to maximise our impact. If you are a senior fundraiser who cares deeply about justice for migrants, wants to lead at a strategic level and doesn’t shy away from operational leadership when it counts, then this role is for you.
The role in brief
As our Fundraising Director you will lead the income generation strategy for RLS and oversee operational elements when needed—making this more than a conventional fundraising role. You will work across the organisation, supporting strategy, sustainable growth, and systems development, while ensuring we meet urgent funding needs as well as build long-term resilience. The role suits someone who thrives in a dynamic, justice-driven environment, is comfortable with ambiguity and change, and has the gravitas and hands-on mindset required in a senior role.
Key responsibilities
- Develop and lead the fundraising strategy: securing income from trusts, foundations, major donors, corporates, and other sources.
- Build, deepen and manage relationships with funders, partners and stakeholders to secure existing and new funding.
- Monitor fundraising performance, budgets, forecasts and contribute to organisational financial sustainability.
- Work operationally as required across the organisation: supporting RLS’s systems, processes and leadership team to ensure effective delivery and growth.
- Be a key member of the senior management team, working closely with the Executive Director, Legal Director and Board of Trustees to shape RLS’s strategic direction.
- Ensure high standards of reporting, monitoring and impact-communication to funders and stakeholders.
- Help embed organisational systems and infrastructure to support scale-up and sustainability.
Person specification
We’re seeking someone who:
- Has great experience in senior fundraising roles (ideally including trust/foundation, donor relationships and multi-stream income generation).
- Is comfortable operating at a strategic level and also stepping into operational matters when needed.
- Has excellent communication and influencing skills, able to engage with senior stakeholders, funders and leadership teams.
- Thrives in a fast-moving, values-driven environment, comfortable with change, ambiguity and organisational growth.
- Shares a strong commitment to migrant justice, equity and the mission of RLS.
- Is organised, resilient, and able to manage competing priorities across fundraising and operations.
Working arrangements
This role is based in London with hybrid working: you will be required to be in the office at least two days a week, with the remainder of time flexible. The post will require occasional flexibility for meetings, events or travel as part of senior leadership commitments.
RLS is committed to equality of opportunity, particularly welcoming applications from candidates with lived experience of migration, forced displacement, or marginalised communities.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Thank you!
This exciting (maternity cover) role is key to encouraging young adults aged 18-30 to join our Interserve community, by harnessing digital tools and platforms and through in-person connections. Interserve is committed to growing diversity, prayerfully building community and ministering cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.
We are looking for a confident and creative communicator with a shared passion for mission, as well as at least 2 years relevant experience of an engagement or communications role.
You will have experience in managing social media channels and working with a Word Press website, using Canva to create digital media and webtools to reach young audiences. You should also have excellent interpersonal skills, be well organised with good time management and a high level of accuracy in your writing.
The role includes;
-
Creating and implementing campaigns to help Interserve engage young adults with Christian mission,
-
Co-ordinating initiatives to grow 18-30s engagement with Interserve’s social media channels and activity,
-
Promoting, organising and attending in-person Christian events designed to grow engagement of young adults in mission.
This is a busy but rewarding environment, which offers an excellent opportunity to become involved in and develop a range of communications skills and experience in a small friendly team in a mission organisation context.
The role is hybrid, with a mix of time spent in our Birmingham National Office (minimum of 2 days per week) and working from home, with up to 5 days per month of national travel. The salary is £23,586 for 4 days per week (£29,483 FTE). It is a maternity cover role for one year.
Interserve offer flexible working arrangements, a range of learning and development opportunities and a contributory pension scheme.
This role has an occupational requirement. All applicants should have the right to work in the UK.
Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.
Interview date: Friday 21st November 2025
Please follow the link to our website for further details.Return your completed application form with a CV, covering letter and monitoring form.
The client requests no contact from agencies or media sales.
Thank you!
An exciting opportunity for a Good Life Facilitator has opened up at CPSL Mind.
CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.
Good Life Facilitator
Hours: Full-Time, 37.5 hours
Salary: £25,549.00 per annum FTE
Salary Scale Point: 12
Location: Working in the community, mainly in central Cambridge
About CPSL Mind
Cambridgeshire, Peterborough and South Lincolnshire (CPSL) Mind is a progressive and expanding mental health charity. Our vision is a society in which everyone has positive mental health and feels part of a connected community.
Our work ranges from prevention and early intervention to award-winning crisis support. We also seek to influence positive change through our training services and ground-breaking campaigns activity.
About the Good Life Service
Facilitators work as part of a team to deliver the strengths-based Good Life Recovery and Inclusion Service.
- Our Good Life Service provides 1:1 support for individuals within their home and also in their community environment through Good Life Cafes and Calm Spaces
- 1:1 support is intensive and based on Recovery Principles
- Our Good Life Service enables people to maintain and develop their mental and physical wellbeing both in their home and in community settings
If you are passionate about wellbeing and mental health, have experience of working in the mental health field, or an understanding of mental health issues gained through other experiences, and possess the right qualities, then we would love to hear from you.
Closing date: 23rd November 2025
Interview Date: To be advised
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
CPSL Mind is an equal opportunities employer and welcomes applications from all sections of the community.
We actively promote equality of opportunity for all with the right mix of talent, skills and potential and welcome applications from a wide range of candidates, including those with criminal records. Having a criminal record will not necessarily bar you from working with us. This will depend on the nature of the position and the circumstances and background of your offences.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main Purpose of Role:
The Programme Support and Administrative Officer will play a key role in ensuring the smooth operation of CFAB’s programmes and organisational functions. This role supports executive coordination, training delivery, family support administration, international social work logistics, and general office management. The postholder will work across teams to provide high-quality administrative support, contributing to the efficiency and effectiveness of service delivery.
Key responsibilities:
Programme Support and General Administration
- Monitor shared inboxes and switchboard calls.
- Respond to ad hoc staff queries and manage incoming post.
- Send initial and closure letters for client cases.
- Track inactive cases and follow up on referral forms.
- Prepare duty rotas, upload referrals and update the country information list.
- Support contract preparation and database maintenance for International Social Workers (ISWs).
- Support feedback collection and documentation.
- Assist with Mailchimp campaigns and mailing list research.
- Upload donations into Salesforce.
- Prepare donor thank-you letters and assist with prospect research.
- Provide general support across departments as needed.
Executive Support
- Schedule and coordinate meetings for the CEO and senior leadership, including diary management and events.
- Track meeting actions and follow-ups.
- Support minute-taking using ai and ad hoc research tasks.
Training & Learning Support
- Coordinate training calendars and liaise with teams.
- Update training materials and manage Eventbrite pages.
- Provide limited on-the-day training support and monitor certificates and surveys.
Facilities & Office Management
- Order stationery and maintain office tidiness.
- Support logistical tasks such as PAT testing, IT coordination, and office trackers.
Registered Charity
11 - 20
CFAB exists to ensure that every child in the UK has the right to care, protection and family life, no matter where they come from.
The client requests no contact from agencies or media sales.
Thank you!
About Demos
Demos is a highly respected cross-party think tank with a unique approach to making policy to solve our long term problems. Building on nearly 30 years of creativity, ideas and impact, Demos’s mission is to upgrade democracy: rebuilding the relationship between citizen and state. Our work explores the elements of a ‘New Deal’, in which power is devolved, citizens participate in policy making, and together as a nation we find answers to the challenges of our century.
About Waves
Demos is leading the largest trial of digital democracy in Britain.
Trust in politics and politicians is in crisis. Only 24% of people trust politicians to make decisions in the best interests of the country. Polarisation is increasing. At the same time, people want to be involved in the public policy decisions that affect them.
Waves is a €1 million project trialling new technology in local democracy, launched to bring people together to tackle contentious local issues and strengthen trust in local government. Thousands of local people will have the opportunity to shape local government policy on an issue affecting their area.
New AI-powered technology is intended to make it easier, cheaper and quicker for participants to have their say, identify areas of consensus, discuss difficult issues and work through trade-offs together.
We are working in partnership with two trailblazing councils who are both embracing the opportunity to put the public at the heart of their policy making. The trial will begin in the London Borough of Camden to co-develop an approach to adult social care. The trial will then move on to South Staffordshire District Council as they develop an inclusive engagement process to prepare for their next local plan. The partners will also support a further 25 councils to observe and learn from the process so that they too can use the tools in the future.
About the role
We are looking for an experienced programme manager who can steer Waves from now until it completes in December 2026.
You would be joining the programme at a pivotal time as we move from the ‘set-up’ and ‘co-design’ phases of the first 6-months, to the start of the first of our two trials running sequentially over the next 11 months, before moving to a final ‘impact phase’ of dissemination of our toolkits, technology and learning in the final 6 months.
Programme management of Waves means ensuring that the whole project stays on track – on time and on budget – throughout its delivery. There are 5 partners, a number of suppliers and many moving parts, so it is critical that we find someone who can work across the whole programme, anticipating who needs to do what and by when, and ensuring that the programme is delivered successfully so we can draw learnings from it to share widely across the local government, democracy, and tech sectors.
It is worth bearing in mind that Waves is a ‘test and learn’ trial of a new deliberative democratic process using existing and new technology. Therefore, the team is committed to learning from the project and being comfortable with the uncertainty of not knowing exactly what the outcomes are going to be.
What you'll need to be sucessful
The types of knowledge, skills and experience we are looking for are below. We welcome a range of applications which include at least some of these attributes.
- Demonstrable experience managing an equivalent programme in terms of complexity, scale and partners with a solid understanding of project management methods.
- Understanding and commitment to the mission of the programme – motivated to tackle issues of low trust in democracy among UK citizens with digital democratic platforms and deliberative processes a crucial part of the solution.
- Team management, interpersonal and communication skills – ability to lead and motivate a team with diverse skills and priorities to deliver a programme of great complexity and uncertainty, including fostering collaboration and trust, managing conflicts, maintaining transparency and empowering different partners to perform effectively.
- Strong strategic thinking and decision-making skills – the ability to align activities with overall programme objectives, making informed decisions based on programme lead and partner inputs and, where possible, data and analysis, and drive the programme towards successful outcomes.
- Ability to identify potential risks, develop mitigation strategies and manage issues that may arise during the programme lifecycle – ideally in an innovation context, one working with diverse partners with different ways of working or when using technology/ conducting trials with the public.
- An interest in, and comfort working with, innovative technologies that utilise AI and collect data, as well as an understanding of the risks and sensitivities surrounding the use of AI, among the public and within the public sector.
- Experience of owning and managing a large-scale budget, conducting calculations when there are changes from the plan, and maintaining clear and robust tracking of expenditure to ensure financial accountability.
- Demonstrable ability to adapt to changing circumstances, solve problems creatively and maintain momentum and energy during challenging situations.
- Highly collaborative, with a commitment to teamwork and inclusivity.
Application and selection process
To apply, please provide the following through our application form:
- an anonymised CV (with any references to your name and personal details removed)
- answers to four screening questions (up to 250 words each)
- a completed copy of our diversity monitoring form (optional)
All applications will be evaluated and graded anonymously to minimise bias in our screening process.
Questions?
If you have any further questions or aren’t sure if the role is right for you, please feel free to reach out to us and we would be happy to answer any queries.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Thank you!
The Case Coordinator will work closely with the Head of Direct Work to ensure the delivery of high-quality Independent Social Work Reports (ISWRs) across the direct work strand of SWWB. The Case Coordinator will supervise volunteer social workers, carry out social work assessments themselves, and support quality assurance processes to maintain excellence in social work practice.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Pan Wales, can be based in the office in: Wrexham, Cardiff, Newport, Swansea
Ref FTL- 253
Closing date: 17th November 2025 at 9.00am
Are you a dynamic, collaborative and influential individual with a proven record of managing and supervising staff to successfully deliver services with KPIs, quality standards and/or targets? Do you have experience of working in or managing services supporting male offenders aged 18 and over in community settings?
If so, join St Giles Trust as our Financial Wellbeing Specialist Advisor, where you will support the management of HMPPS\Contracts delivering vital Financial Wellbeing services across Wales.
About St Giles Trust and the Wise Group
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
The Wise Group is a leading social enterprise working to lift people out of poverty through mentoring support, employment, skills, and energy advice. St Giles and The Wise Group came together to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. As a result, we have been awarded contracts to deliver Financial Wellbeing Services across Wales that will involve providing a range of financial support and advice to community offenders and prison leavers.
About this exciting opportunity
Our successful candidate will provide operational management and effective leadership to a team of Financial Wellbeing Coaches (FWCs) and Peer Advisor volunteers employed in the delivery of one or more contracts awarded by the HMPPS to deliver Finance, Benefit and Debt (FBD) services in Wales.
We will count on you to set performance objectives and monitor progress – ensuring compliance with contractual performance indicators and quality improvement, and to monitor and manage all aspects of delivery and performance.
This key role will also involve managing partnerships, developing and maintaining strong working relationships with stakeholders, and managing and coordinating allocated resources, including volunteers and spot purchase funds. Ensuring there is a safe and trusting working environment for staff and working closely with other St Giles Wise Managers to ensure consistency of approach and sharing of best practice are also key duties.
What we are looking for
• Experience of working in, or managing, services supporting challenging people
• Experience working in or managing multi-agency partnerships working towards common objectives
• Hold a relevant qualification, or be able to provide evidence of training at specialist level in money and/or welfare benefits advice
• Sound understanding of the requirements of managing a caseload
• Familiarity with relevant legislation, regulations, guidance codes of practice and industry standards
• Ability to coach and mentor staff to motivate and facilitate optimum performance Excellent interpersonal, relationship-building and communication skills, both verbal and written.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
A ydych chi'n unigolyn deinamig, cydweithredol a dylanwadol gyda hanes profedig o reoli a goruchwylio staff i ddarparu gwasanaethau'n llwyddiannus gan ddefnyddio dangosyddion perfformiad allweddol, safonau ansawdd a/neu dargedau? A oes gennych chi brofiad o weithio mewn neu reoli gwasanaethau sy'n cefnogi troseddwyr gwrywaidd 18 oed a hŷn mewn lleoliadau cymunedol?
Os felly, ymunwch ag Ymddiriedolaeth St Giles fel ein Ymgynghorydd Arbenigol Lles Ariannol lle byddwch chi'n cynorthwyo gyda rheolaeth Cytundebau Gwasanaeth Carchardai a Phrawf Ei Mawrhydi (HMPPS) gan ddarparu gwasanaethau Lles Ariannol hanfodol ledled Cymru.
Ynghylch Ymddiriedolaeth St Giles a’r Wise Group
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth gang, yn allweddol i sicrhau newid positif mewn eraill.
Mae St Giles bellach yn gyflogwr Kickstart, felly rydym yn rhan o'r cynllun sy'n darparu cyfleoedd gwaith i bobl ifanc 16-24 oed sydd ar Gredyd Cynhwysol ar hyn o bryd ac sydd mewn perygl o ddiweithdra hirdymor.
Mae’r The Wise Group yn fenter gymdeithasol flaenllaw sy'n ceisio codi pobl allan o dlodi drwy gefnogaeth fentora, cyflogaeth, sgiliau, a chyngor ynni. Daeth St Giles a The Wise Group at ei gilydd i ffurfio partneriaeth gyda'r nod o gefnogi'r diwygiadau Ailsefydlu Prawf drwy gynnig gwasanaeth o ansawdd uchel wedi'i ategu gan staff sydd â phrofiad byw a chymhwysedd diwylliannol. O ganlyniad, dyfarnwyd cytundebau i ni i ddarparu Gwasanaethau Lles Ariannol ledled Cymru a fydd yn cynnwys darparu amrywiaeth o gymorth ariannol a chyngor i droseddwyr cymunedol a'r rhai sy'n gadael carchar.
Ynghylch y cyfle cyffrous hwn
Bydd ein hymgeisydd llwyddiannus yn darparu rheolaeth weithredol ac arweinyddiaeth effeithiol i dîm o wirfoddolwyr Hyfforddwyr Lles Ariannol (HLlA) a gwirfoddolwyr Ymgynghorydd Cyfoedion sy’n cyflawni un neu ragor o gytundebau a ddyranwyd gan yr HMPPS i ddarparu gwasanaethau Cyllid, Budd-dal a Dyled (CBD) yng Nghymru. Byddwch yn gosod amcanion perfformiad ac yn monitro cynnydd - gan sicrhau cydymffurfiaeth â dangosyddion perfformiad cytundebol a gwella ansawdd, ac yn monitro a rheoli pob agwedd ar gyflawni a pherfformiad.
Bydd y rôl allweddol hon hefyd yn cynnwys rheoli partneriaethau, datblygu a chynnal perthnasoedd gweithio cryf gyda rhanddeiliaid, a rheoli a chydlynu adnoddau a ddyrannwyd, gan gynnwys gwirfoddolwyr a chronfeydd prynu ar y pryd. Mae sicrhau bod amgylchedd gweithio diogel ac ymddiriedol ar gyfer staff a chydweithio'n agos gyda Rheolwyr St Giles Wise eraill i sicrhau cysondeb o ran dull gweithredu a rhannu arferion gorau hefyd yn ddyletswyddau allweddol.
Yr hyn rydym yn chwilio amdano
• Profiad o weithio mewn, neu reoli, gwasanaethau sy’n cefnogi pobl heriol
• Profiad o weithio mewn neu reoli partneriaethau aml-asiantaeth sy'n gweithio tuag at amcanion cyffredin
• Bod â chymhwyster perthnasol, neu allu darparu tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor am arian a/neu fudd-daliadau lles
• Dealltwriaeth gadarn o ofynion rheoli llwyth gwaith
• Cyfarwydd â deddfwriaeth, rheoliadau, codau ymarfer arweiniad a safonau diwydiant
• Y gallu i hyfforddi a mentora staff i ysgogi a hwyluso’r perfformiad gorau posibl
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Registered Charity
501 - 1000
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for Senior Operations Contracts Lead
Salary: £38,000 per year, this may be negotiable for the right person
Location: Based across multiple locations with the flexibility to work from home up to two days each week. The three key locations for this role are Portsmouth, Caversham and Bedfordshire. The expectation is that a minimum of three days per week are spent in face-to-face, in-person contact (e.g. in Women’s Centres, Estates or external visits), and one of these days being a monthly visit to Head Office (the purpose being for interaction with colleagues and Central functions). Visits also required to HMP Peterborough and HMP Bronzefield.
Hours: 35 hours per week
Contract: Fixed Term - until 31st March 2027
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
As an experienced senior manager with a proven track record of leadership in providing services to women in contact with the criminal justice system and working with partners and funders, you will manage criminal justice projects, work to develop and expand our services and partnerships and manage criminal justice managers and other staff as required.
You will work with the management team to ensure, manage and oversee that the services work within the budget, are complaint with financial regulations, policies and procedures, and meet funding and Advance requirements.
About You:
To be successful as the Senior Operations Contracts Lead you will need the below experience and skills:
A thorough understanding of and knowledge of the issues relating to women in the criminal justice system
- A sound knowledge of safeguarding adult and children principles, child abuse, child protection issues and safeguarding
- A good knowledge and understanding of organisational systems and frameworks, line management and project management
- Significant experience, likely to have been gained over several years, of strategic planning and operational management at a service manager level, and developing and delivering services at senior service management level
- Significant experience of working with women and/or service users with a complex range of needs, particularly within the criminal justice system, in custody and/or community.
- Experience of developing relationships with funders/commissioners and achieving required outcomes
- Experience of implementing quality assurance frameworks, monitoring, evaluating and measuring impact
- Strong influencing skills, enthusiasm, self-confidence, excellent verbal and written communication and presentation skills , and a can do proactive solution focussed approach
- Strong negotiating skills and the ability to build strong and effective relationships and partnerships, dealing with ambiguity and resolving conflict effectively, achieving the right outcomes for the organisation, collaborating and networking
- Able to think, act and plan strategically to develop practical and creative solutions to the management of existing and new services and complex problems that may arise while maintaining high levels of diplomacy and professionalism
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: Sunday 23rd November 2025
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- One-week paid carers’ s leave
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Thank you!
Contract: Permanent
Hours: 35 per week
Location: Hybrid or home working depending on location
Closing date: 19 November
Interview date: w/c 24 November
Are you looking for a role where your skills can directly benefit families raising disabled or seriously ill children and young people?
Family Fund has an ambitious five-year growth strategy, which aims to expand and diversify our income to support the hundreds of thousands of families across the UK raising disabled or seriously ill children, experiencing an unrelenting squeeze – financially, emotionally and practically.
The role
Family Fund is seeking a dynamic Statutory Funding Manager to lead efforts to grow our income from government and statutory funders. This includes proactively identifying new funding opportunities linked to government policies and programmes, collaborating with operational teams to develop strong funding proposals, and building positive relationships with potential funders to support the organisation’s growth objective.
If you join us, you’ll be:
-
Working with Directors to deliver a clear strategic view on areas of opportunity
-
Proactively horizon scanning across the policy landscape by reviewing government papers, policy reports, consultations, etc. to identify opportunities where Family Fund can offer strategic solutions
-
Working collaboratively with operations and research colleagues to ensure high quality, targeted and compelling proposals
-
Cultivating and managing a network of peers and decision makers in government departments to accomplish objectives
About you
You’ll have a proven track record of meeting and exceeding income targets from statutory income sources, have significant experience or researching and writing tenders and the commercial ability to understand, set and meet financial targets.
To be successful in this role you will have a positive approach to business development and a detailed understanding of the statutory funding landscape and how policy development links to funding.You’ll need to have creative and lateral thinking skills to identify and expand on opportunities to meet government needs through the capacity and skills of the organisation.
We’re passionate and determined to connect with and support more families and are looking for an individual with a strong commitment to our vision and purposes.You will also need to be self-motivated, results driven and have a tenacious approach to securing income.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain what skills and qualities you would bring to the team.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a right to work check and employment history verification.
Registered Charity
101 - 500
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Thank you!
Location: Waltham Forest
Salary: Unqualified Applicants £28,255 - £29,913 per annum
Qualified Applicants £29,923 - £32,623 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 15th January 2027)
Closing Date: Monday 10th November 2025
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Duty Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
Waltham Forest Advocacy & Support Services provide free and confidential support to survivors of abuse within the community. The teams are made up of professional staff offering short to medium term support to women and men affected by domestic and sexual violence in the community. Our team offer information, advocacy and specialist services to increase safety and meet a range of needs – these can include ongoing safety concerns, emotional or housing support, legal options, reporting to the police, help around child contact, benefits and financial advice. As part of the support, we also ensure survivors can access therapeutic support via the Waltham Forest Therapeutic Marketplace.
About the Role
An exciting opportunity has arisen in this busy team for a Duty Worker. The successful candidate will be responsible in dealing with all incoming referrals and queries to the Advocacy Service. The role will involve processing all referrals, liaising with professionals, establishing initial contact as per the service’s contract requirement. The process of initial contact will involve completing a Safe Lives risk assessment, assessing the service user’s practical and therapeutic needs and supporting with any urgent needs that arise during this contact. Additionally, the duty worker will make appropriate referral out, this includes MARAC and complete adult and child safeguarding referrals where required in line with Solace’s policies and procedures. The Duty Worker will maintain and manage any waiting list and will work closely with all members of the team in relation to the allocation of cases and case updates.
About You
Successful applicants will have in-depth knowledge of domestic abuse and its impact on service users and their children, and experience of working with women who have experienced domestic and/or sexual abuse. It is essential that you have experience of using Office Excel and case management system. You will also have excellent verbal and written communication skills.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
Thank you!
NICE is a charity dedicated to improving the lives of people with movement disorders. We work with children and adults affected by neurological conditions such as cerebral palsy, Parkinson’s, Stroke and MS. We push the boundaries of human potential for people living with these physical disabilities by teaching them, through Conductive Education, a range of skills that promote an active lifestyle and showing them that there can be life after diagnosis.
This is an exciting time to join NICE, as we begin to plan for our 40th Anniversary year and build on our existing fundraising strategy to grow our supporter base and develop new income streams to support the expansion of our services. We have a small but successful fundraising team in place, who work collaboratively to manage fundraising activity and meet agreed income targets.
We are looking for a candidate who can engage our families and individual and community supporters, compellingly convey the need for, and impact of, the work we do. The post holder will work closely with the CEO, Fundraising Manager, the rest of the fundraising team as well as other teams across the organisation, not forgetting our amazing families.
Key Responsibilities:
- Generate income across an agreed range of community fundraising initiatives and events
- Steward supporters to help maximise income and future support to the charity
- Develop and maintain strong relationships with our families and community supporters
- Be committed to helping disadvantaged children and adults
Requirements:
- Previous fundraising and income generation experience
- Experience in supporter stewardship
- Excellent communication skills, with the ability to engage and inspire supporters
Due to the nature of our work, it is recommended that you work from our office in Moseley, Birmingham, the majority of the time. However, some hybrid working will be considered.
We actively encourage applications from under-represented groups as we are committed to having a team that is made up of diverse skills, experiences and perspectives. As a disability charity we especially welcome applications from disabled candidates and people with a long-term health condition.
To apply for this role please send your CV with a covering letter, outlining why you would like this role.
Interviews will be held on the 9th December 2025
The client requests no contact from agencies or media sales.
Thank you!
You will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.
Learn about our vision, mission and values
About the role
The Legacy Case Assistant role is pivotal in supporting the award winning Legacy Case Management team to deliver our transformational legacy income of £15 million each year. Legacies are Christian Aid's largest single source of voluntary income and are one of our key fundraising priorities. As we look ahead to an exciting period of growth across the legacy sector, the role of the Legacy Case Management team has never been more important.
About you
This is an exciting opportunity for someone with excellent attention to detail and a flair for managing a busy administration workload. A good communicator, you will be at ease liaising with both internal teams and external personal and professional executors. This is a varied role, from maintaining records on our database and managing a small caseload to producing monthly reports for the team. You will be proactive, working with initiative and prioritising your workload to meet monthly deadlines. You will be joining a friendly and hardworking Legacy Case Management team at a really exciting time for gifts in Wills at Christian Aid.
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid's faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
You can expect a wide range of rewards and benefits, please refer to the benefits booklet for your location to see our full list of employee benefits.
For Salary details for this role, please refer to the Salary band by location.