Communication jobs

This is a critical, high impact, supporter-facing role within our fundraising team helping to plan and deliver our Events and Community programme. The role is responsible for engaging and growing a community of committed supporters with the goal of growing income across our varied Events portfolio of third-party and DIY challenges, whilst also supporting the team manager across our Community and Virtual challenge programmes. 

About Ovarian Cancer Action  

In the UK, only 1 in 3 women live more than 10 years after an ovarian cancer diagnosis.

As the leading ovarian cancer research charity, we’re working to change that. By finding new and better ways to prevent, treat and detect ovarian cancer, we will ensure a future where no woman dies of ovarian cancer.

Ovarian Cancer Action is a community of changemakers with one purpose: to give ovarian cancer the focus it needs to increase 10-year survival rates. And we know research is the solution. 

We live and breathe this lifesaving, world-leading research. We fund more ovarian cancer research than any other UK gynaecological cancer charity. It’s how we’ve driven some of the biggest breakthroughs of the last 19 years. 

We're also the only charity at the heart of the global ovarian cancer research community and have been for four decades. 

By connecting the world's leading scientists together, we’re creating a powerful hub of experience, expertise and insight so that we confidently fund research that takes us a step closer to our goal: that by 2032 half of women will live more than 10 years after diagnosis. 

Role:   Senior Events and Community Fundraising Officer 

Reports to:Events and Community Fundraising Manager 

Functional team: Fundraising Team 

Main working relationships: 

Community and Events team, Fundraising, Communications, Finance and Database colleagues

Event organisers, challenge providers, fundraising platforms, suppliers, volunteers and supporters 

External stakeholders: 

Supporters, volunteers, agencies, service providers 

Scope of the role

You will manage and successfully deliver key events including the London Marathon, Great North Run and London Landmarks Half Marathon, as well as third party and DIY challenge fundraising. You’ll lead on supporter recruitment and stewardship to meet or exceed agreed targets, while keeping budgets, income and performance on track, as well as maintaining accurate supporter data. You’ll also support on the delivery of Community and Virtual challenge fundraising, including our flagship challenge, Walk in Her Name. 

1)Support planning and delivery of the Events programme

i) Support recruitment, engagement and retention across our event portfolio including London Marathon, Great North Run, London Landmarks as well as third party and DIY challenges to meet or exceed agreed income and engagement targets, while keeping budgets, income and performance on track. 

ii) Responsible for the OCA London Marathon team from sign-up to post-race including delivery of training and fundraising support, on the day cheer point and post-race celebration activities.

iii) Attend events as required. 

iv) Support the team Manager to plan and deliver virtual challenges, including our flagship event, Walk in Her Name and Walk 100, working collaboratively across the team to maximise supporter experience and campaign performance. 

2) Manage delivery of Community Fundraising

i) Manage delivery of community fundraising and engagement

ii) Support the team manager to explore and identify new opportunities for growth.

3) Provide excellent supporter care across the events and community portfolio

i) Deliver excellent supporter care across Events and Community fundraising, ensuring every supporter receives timely, helpful and inspiring communications throughout their fundraising journey

ii) Monitor event performance and supporter feedback, sharing and deploying insight to improve stewardship journeys, recruitment activity and future planning 

iii) Work closely with colleagues across Fundraising, Communications, Finance and Database teams to deliver integrated, supporter-led activity.

4) Provide excellent administrative support

i) Manage and track event budgets, income and expenditure, ensuring accurate forecasting, reporting and post-campaign evaluation.

ii) Maintain accurate supporter and financial records across Raiser’s Edge and fundraising platforms, including data coding, income coding and administrative processes to support excellent supporter care

iii) Ensure all events and fundraising activity is delivered in line with Ovarian Cancer Action’s processes, fundraising best practice, GDPR requirements and relevant legislation.

Person specification

At Ovarian Cancer Action, we have different backgrounds, ways of working and areas of expertise, but we strive to create an environment that lives our values and ambitious mindset.This means that your attitude to your work and fellow team members is as important as skills and abilities.

What experience we're looking for

• Demonstrable experience of planning and delivering a successful events portfolio, challenge events and / or community fundraising activity.
• Understanding of recruiting supporters to events across organic and paid channels.
• Track record of providing excellent supporter care - motivating supporters to achieve agreed goals
• Strong administrative skills with the ability to maintain accurate records and follow agreed processes.
• Familiar with using a CRM database - ideally Raiser’s Edge.
• Experience of tracking and reporting against budgets and targets.
• A working knowledge of fundraising platforms, online giving pages or event registration systems.

Skills And Attributes:

• Confident relationship builder with strong written and verbal communication skills, especially with supporters.
• Strong organisational, planning and prioritisation skills, and able to manage multiple activities and deadlines.
• Accurate attention to detail, particularly when working with financial information, supporter records and reporting processes.
• Confident using Microsoft Office and digital fundraising tools, with a willingness to learn and use new systems and AI tools.
• Able to use initiative, solve problems and take ownership of agreed areas of work.
• A genuine collaborator who works across teams and with external suppliers or event partners.
• Able to evaluate activity, learn from results and make suggestions for improvement.

Attitude and personal qualities:

• Enthusiastic and passionate about our work and women's health.
• Self-motivated with a growth mindset and comfortable working as part of a small, ambitious team.
• Adaptable and flexible, with a positive approach to continuous improvement.
• Warm, friendly and professional, with a genuine commitment to excellent supporter experience.
• Calm and solutions-focused when working under pressure or managing competing priorities.
• Flexible to the needs of the post, including occasional work outside normal working hours, with time off in return.

Don’t meet every single requirement?

Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the role description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.

Additional details

Salary: Between £32,000 to £35,000 per annum (dependent on experience)

Contract type: This is a fixed term contract of 12 months.

Role type:This is a full-time role, however, we’re open to a variety of working patterns and welcome the opportunity to discuss this with candidates. If flexibility or part-time work is your preference, then a paragraph about how this could work well for you in your supporting statement would be helpful.

Location: This role is hybrid with up to 40% office based in City Road, London, EC1V 2PR, near Old Street underground station. The nature of the role may require ad hoc work outside regular office hours (with time off in return).

Our benefits and flexible working

• Flexible working: At Ovarian Cancer Action we strive to be a place where the best people do their best work. We take a proactive approach to conversations with staff and candidates around working patterns and are open to considering a variety of flexible working options.
• Annual leave: In addition to 25 days annual leave and eight public holidays per year, three days are also given to be taken between Christmas and New Year, so in total you can receive up to 36 days paid leave.
• Employer and employee contributory pension: We offer a generous pension scheme above the statutory minimum requirement.
• Healthcare plan: We have partnered with Simplyhealth to offer cashback on a range of healthcare services, as well as access to a 24-hour free GP phone line and counselling service.
• Gym discounts: As part of the healthcare plan you will be able to claim discount on gym membership at participating gyms.
• Eye test: We offer eye tests and financial support with glasses if needed when using a VDU at work.
• Maternity and paternity pay: We offer additional enhanced maternity and paternity pay for eligible employees.
• Training and development opportunities: We want everyone to have a growth mindset and will work on an individualised learning and development plan for you each year.
• Employee Assistance Programme: Employees and their direct family have access to a 24-hour confidential and free Employee Assistance Programme phone line.
• Social events for the team: We believe work should be fun and create opportunities for the team to spend time together.

Our commitment to Equality, Diversity and Inclusion

We are committed to actively promoting equality, diversity and inclusivity and welcome enquiries and applications from underrepresented groups, including minoritised communities and applicants with disabilities. At Ovarian Cancer Action, we believe that embracing diversity, promoting equality and fostering inclusivity are essential values that drive our success.

We understand that a diverse workforce brings together unique perspectives, experiences and talents, which fuels innovation and enhances our ability to better serve the communities we work with.

This role forms part of Southwark’s commissioned Violence Against Women and Girls (VAWG) and Domestic Abuse (DA) service, delivered through a consortium partnership led by Bede.

The post holder will coordinate and deliver structured group-based interventions for children and young people affected by domestic abuse, alongside partnership working and service development. The role requires an experienced practitioner able to work autonomously and ensure all interventions are trauma-informed, safe, and responsive. Training will also be given.

Reporting to: (LNK CEO) & Bede VAWG Service Lead): Reporting to: Lives Not Knives CEO (for formal line management and employment matters), with operational coordination and clinical case supervision provided by Bede's VAWG Service Lead.

Programme Delivery & Coordination

• Support the delivery of 1:1 interventions in line with agreed referral pathways and safeguarding procedures, working within Bede systems and processes.

• Deliver structured group programmes, supporting the delivery of established programme materials and content.

• Adapt and update existing session materials as needed to ensure they remain age-appropriate, relevant, and responsive to participant needs, in collaboration with Bede colleagues.

• Deliver sessions focused on wellbeing, resilience, safety, and healthy relationships in line with agreed programme outcomes.

• Work with Bede colleagues to plan delivery schedules, manage programme cycles, and support the collation and analysis of data and outcomes.

• Use Bede’s evaluation forms and systems to collect, record, and input feedback and outcomes data to support ongoing programme improvement.

• Ensure delivery is trauma-informed, strengths-based, and consistent with Bede’s practice frameworks and quality standards.

• The post holder will operate within Bede’s delivery framework and systems, working collaboratively with Bede staff to ensure consistent and coordinated programme delivery.

Engagement & Participation

• Maintain appropriate professional relationships with young people/vulnerable adults to support consistent engagement in group programmes.

• Promote participation in services through outreach and referrals.

• Work with parents/carers where appropriate to reinforce positive outcomes.

Partnership Working

• Collaborate with consortium partners and a wide range of external stakeholders, including schools, colleges, universities, and statutory services.

• Primary focus will be on group-work coordination and delivery, with school outreach and 1-to-1 support.

• Engage with wider systems and settings, including courts and parliamentary/civic settings and religious institutions where appropriate, to represent and advocate for the service and its beneficiaries.

• Contribute to multi-agency meetings and information sharing processes as required.

• Support a coordinated borough-wide response to domestic abuse through effective partnership working.

Safeguarding, Risk & Compliance

• Undertake program suitability and youth-focused needs assessments, contributing vital practitioner insights into Bede’s specialist risk assessments and family safety plans.

• Contribute to safety planning. Work collaboratively with Bede to inform and update safety plans through regular case discussions, meetings, and ongoing communication, ensuring risks and emerging concerns are shared promptly.

• Maintain accurate confidential records.

• Adhere to safeguarding procedures at all times.

Service Development & Quality

The post holder will support the ongoing development and quality assurance of the programme, working within Bede’s systems and under the guidance of Bede managers and consortium partners.

Responsibilities will include:

· Using Bede’s monitoring, evaluation, and case management systems to record and report programme activity.

· Supporting service improvement through feedback, evaluation data, and performance monitoring.

· Assisting with the adaptation of materials to ensure relevance, accessibility, and inclusivity.

· Contributing to the identification of emerging needs and development of interventions, alongside managers.

· Supporting monitoring and reporting for commissioners and stakeholders.

· Maintaining professional standards in line with Bede policies and procedures.

Skills & Experience

• Experience working with young people affected by trauma or abuse.

• Experience of working within a multi-agency or partnership environment (desirable).

• Experience in planning and delivering group programmes.

• Ability to work independently, managing competing priorities and contribute to service coordination.

• Lived experience (desirable).

• The ability to manage challenging situations in a calm, professional manner.

• Strong interpersonal and communication skills.

Knowledge

• Understanding of domestic abuse and VAWG.

• Knowledge of trauma-informed practice.

• Understanding of wellbeing, consent, and relationships.

• Awareness of diverse community needs.

Qualifications

• Relevant qualification in Youth work, Counselling, Social care, Psychology or related discipline (desirable)

• Level 2/3 Children & Young People services/Youth Work or equivalent, appropriate lived experience

• Safeguarding training (essential or willingness to complete upon appointment).

• Additional specialist training in domestic abuse, trauma or therapeutic approaches (desirable).

Personal Attributes

• Empathetic, non-judgemental and professional.

• Organised and reliable, with the ability to work autonomously.

• Resilient and adaptable, able to manage the demands of working in a trauma-related field.

• Committed to improving outcomes.

What We Offer

• Supportive team environment.

• Training and development opportunities.

• Opportunity to shape a borough-wide service.

• Regular supervision and wellbeing support.

Equality, Diversity, Inclusion & Safeguarding

We are committed to creating a diverse and inclusive environment and welcome applications from all backgrounds, particularly those with lived experience. We are also committed to safeguarding children, young people, and vulnerable adults. This role requires an enhanced DBS check and adherence to safeguarding policies.

Job Title: Community Engagement & Fundraising Officer
Location: Locations across Guildford borough, the office and home working
Hours: Part-time (15 hours per week)
Contract: 12-month Fixed term Contract
Salary: £28,000 per annum, pro rata (£11,351 per annum actual for 15 hours per week)
Line Manager: Business & Administration Manager

Are you passionate about building relationships, engaging local communities and making a real difference to families?

Home-Start Guildford is seeking an enthusiastic and proactive Community Engagement & Fundraising Officer to help grow income, strengthen community partnerships and raise awareness of our work supporting local families with young children.

About Home-Start Guildford

Home-Start Guildford is an independent charity supporting local families with at least one child under five who are struggling to cope with the challenges of family life. We believe every child deserves the best possible start and every parent should have the support they need to thrive. Working alongside trained volunteers and skilled staff, we provide compassionate, practical and emotional support to families when they need it most.

About the Role

This is a newly created role and an exciting opportunity to help shape how Home-Start Guildford engages with supporters, businesses, schools and community groups across Guildford Borough. Working as part of a small, supportive team, you will play a key role in developing community fundraising, local partnerships and supporter engagement, helping to build the charity's long-term sustainability and impact.

The role is for 15 hours per week, ideally worked across 2–3 days, with a preference for one of the days to be on a Thursday. We are happy to discuss and agree working days with the successful candidate.

The position is initially offered on a 12-month fixed-term basis as part of our commitment to strengthening community engagement and developing sustainable income streams. We hope to build on the success of the role and explore opportunities for it to continue beyond the initial contract period, subject to funding availability and organisational need.

What we offer

Home-Start Guildford is a family-friendly employer, providing a supportive, engaging and flexible working environment. Alongside ongoing development and training opportunities, we offer:

• 24 days annual leave, plus bank holidays (pro rata)
• An additional three days leave between Christmas and New Year
• Flexible working arrangements
• 5% contributory pension scheme (after 3 months)
• Company sick pay scheme following probation
• Family-friendly policies, including paternity, adoption and compassionate leave
• Free on-site parking
• Ongoing support, supervision and development opportunities
• Individual Learning and Development Budget (after 3 months)
• The opportunity to make a genuine difference to local families

We welcome applications from candidates with experience in fundraising, community engagement, partnerships, supporter engagement, business development, events, marketing or communications. If you are passionate about building relationships and helping a local charity thrive, we'd love to hear from you.

Schedule and Interview Process

Closing date: Midday, Wednesday 26th August 2026
Shortlisting: Candidates notified by end of day, Friday 28th August 2026
Interviews: Wednesday 2nd September 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start Guildford is committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all staff and volunteers to share this commitment.

Home-Start Guildford welcomes applications from all sections of the community. If you require any reasonable adjustments during the recruitment process, please contact us and we will be happy to discuss your needs.

Home-Start Guildford is committed to safer recruitment and equality of opportunity and diversity.  This role is subject to DBS checks.

No agencies please.

About the Foundation

STEPS Rehabilitation Foundation is a charitable foundation based in Sheffield, providing grants to people aged 16 and over following life-changing injuries and illnesses, enabling access to essential equipment, adaptations and support.

The Foundation supports individuals living within the designated grant area shown above.

Our Values

Compassion, empowerment and integrity are at the heart of our Foundation. We are dedicated to helping individuals rebuild their lives after life-changing injuries, who have no other funding options available to them.

Role Overview

The Chief Executive Officer will be responsible for the day-to-day operations of the Foundation and will report directly to the Chair and the Board of Trustees. The CEO will lead on planning and delivering fundraising, events, marketing, grant processes and future team development.

Marketing, graphic design and financial management support are available from within the STEPS team.

This is a remote working role, though applicants must be a commutable distance from Sheffield and happy to travel in and around the designated grant area when required.

Key Responsibilities

• Develop and drive a compelling fundraising and income generation strategy, including exploring novel and commercial routes where appropriate.
• Be the public face and voice of the charity, ensuring messaging is on brand at all times, and securing appropriate media and other opportunities for publicity and raising awareness.
• Work with and listen to individuals and families who are beneficiaries of the Foundation, communicating their needs with clarity and credibility to funders and potential funders and donors.
• Establish a donor stewardship journey and ensure practice follows to meet donor needs.
• Develop and deliver fundraising methods, including but not limited to events, grants, legacies, regular giving and other appropriate methods of fundraising.
• Develop and deliver a social media and marketing plan.
• Develop and propose budgets, presenting to the Board for approval.
• Ensure any grants received are properly reported on and accounted for.
• Ensure data is collected in a way that is legally compliant and allows for impact reporting to funders and wider audiences.
• Work with the Trustees to ensure the Foundation is operating according to its Articles of Association and can demonstrate legal and regulatory compliance.
• Ensure the code of governance is embedded in all practice and seek to be compliant with the Fundraising Regulator.

Person Specification

Essential

• Able to work independently and show strong autonomy and accountability.
• Is a self-starter and can work independently.
• Fundraising experience.
• Marketing and social media skills, to include content creation and delivery for digital platforms.
• Budget setting and management experience.
• Excellent communication and organisational skills.
• A strong track record of revenue generation, fundraising and building sustainable income.
• Strategic leadership, with the ability to contribute to strategic planning.
• Confidence in representing the Foundation externally.
• Experience of public speaking and partnership building.
• Able to work flexibly to meet the needs of the Foundation, with regular travel and in-person presence at events and meetings across the designated grant area, and from time to time further afield in the UK.

Desirable

• Evidence of leadership experience in the charity sector, ideally within a senior fundraising capacity.
• Experience of, directly or indirectly, working within the medico-legal sector.
• Event experience.

The Opportunity

This is a CEO role with scope to shape the next five years. You will work with a committed Board of Trustees and have the opportunity to develop a team. If you are motivated by growth, visibility and making a meaningful difference to the lives of those affected by life-changing injury or illness, you will find this a wonderful opportunity.

Role available for immediate start, depending on the successful candidate's notice period.

STEPS Rehabilitation Foundation is committed to equality of opportunity and welcomes applications from all suitably qualified candidates, regardless of background.

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Senior Individual Giving Officer role. This position involves leading key fundraising campaigns, cultivating supporter relationships, and managing a small team within a diverse fundraising programme dedicated to making a positive impact.

Key Responsibilities:

• Develop and deliver integrated donor recruitment and stewardship campaigns across multiple channels to maximise income and supporter engagement.
• Support the planning, coordination, and delivery of the annual fundraising programme, ensuring key milestones are met.
• Monitor campaign performance by analysing KPIs, providing insights to optimise outcomes through testing and evaluation.
• Manage supporter communications, including email, phone contact, and postal mail, providing a welcoming and professional experience.
• Assist with budgeting and reforecasting activities, maintaining accurate financial records.
• Line manage the Individual Giving Officer, offering guidance, regular performance reviews, and development support.
• Collaborate with marketing teams to develop compelling messaging and creative collateral.
• Liaise with data teams to ensure precise targeting, segmentation, and reporting, adhering to data protection standards.
• Keep abreast of sector trends and innovative practices to inform campaign strategies.
• Foster positive working relationships within the team and with external stakeholders, including supporters and volunteers.

Person Specification:

• Experience in marketing, direct marketing, or fundraising, with a record of devising successful campaigns.
• Skilled in using data to inform decision-making and optimise campaign performance.
• Experience in line management or leadership, with a passion for developing others.
• Excellent written and verbal communication skills, with an aptitude for storytelling that resonates emotionally.
• Strong organisational and time management abilities, capable of managing multiple priorities.
• Familiarity with GDPR and data compliance legislation related to supporter data.
• Solution-focused, collaborative, and able to work independently as well as part of a team.
• Creative mindset with the ability to build meaningful connections across diverse audiences.

What’s on Offer:

• Salary: £27,000 to £30,950
• Location: Hybrid – 1 day a week in Kent office
• Contract: 12 month FTC

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

LGBTQ+ Youth Worker - Outreach

Reports to: LGBTQ+ Youth Work Lead

Hours: Full-time (37 hours per week)

Contract: Confirmed until end May 2027. We would welcome secondment applications for this post as well. Based on successful future fundraising this role could be extended

Salary: £32,475.00

Location: Multiple sites across 4 counties, with focus on rural and underserved areas

Unsociable hours: This role involves some unsociable hours of work, and requires flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Travel: Own transport essential – travel expenses will be reimbursed

Language: Able to communicate in Welsh and English, both verbally and in writing (essential)

Closing Date for Applications: 10th August

Interview Dates: 18th & 20th August

Purpose of Role

The Outreach LGBTQ+ Youth Worker will extend access for LGBTQ+ youth provision into rural and underserved areas within North Wales. This role focuses on reaching LGBTQ+ young people in areas where services are limited, providing both group-based and one-to-one support, and ensuring bilingual Welsh/English provision. The post-holder will work collaboratively with the wider Viva LGBTQ+ team while having particular responsibility for outreach and Welsh language delivery.

Key Responsibilities

Rural Outreach and Development:

● Develop and extend LGBTQ+ youth provision in rural and underserved areas across 4 counties, in areas agreed with the Viva LGBTQ+ Team Lead

● Identify and engage with LGBTQ+ young people in underserved and rural communities

● Co-produce and deliver LGBTQ+ youth groups

● Build relationships with rural schools, community organisations, and partners to facilitate access to the youth work support and activities

Direct Youth Work Delivery:

● Deliver programmes and activities at multiple sites

● Provide one-to-one support and key-working for LGBTQ+ young people

● Support advocacy for LGBTQ+ young people

● Facilitate participation and co-production with young people

● Provide a role/possibility model for LGBTQ+ young people

Bilingual Provision:

● Ensure LGBTQ+ provision is accessible to young people in their preferred language

● Contribute to Welsh language communications and resources across the organisation

Quality and Accountability:

● Contribute to quality assurance and evaluation

● Support impact measurement and reporting

● Follow instructions for budgeting and financial record keeping

Professional Practice:

● Participate fully in reflective peer supervision

● Maintain safeguarding duties commensurate with role

● Attend and complete training and CPD as directed

Person Specification

Essential Qualifications:

● Level 3 Youth Work qualification or above (or working towards)

● Training in LGBTQ+ awareness and inclusion

Essential Experience:

● Experience of delivering youth work with diverse groups of young people

● Experience and understanding of issues which impact the lives of LGBTQ+ young people and communities

● Experience working in rural communities and/or understanding of rural issues

Essential Skills:

● Able to communicate confidently in Welsh and English, both verbally and in writing (essential requirement for this post)

● Excellent youth work skills including relationship building and group work

● Ability to work independently and take initiative

● Well adapted collaborative and team working skills

● Strong understanding of LGBTQ+ identities and inclusive practice

● Good communication and interpersonal skills

● Full UK driving licence and own transport (essential due to rural nature of role)

● Flexibility to work evenings (up to 3 per week), occasional overnight and weekend shifts (e.g. during residential trips)

Essential Personal Qualities:

● Expert through lived experience

● Commitment to equality, inclusion and anti-oppressive practise

● Self-motivated and able to work independently in rural locations

● Warm, approachable, and non-judgmental

● Culturally sensitive and respectful of Welsh language and culture

● Resilient and adaptable

● Commitment to youth work values and principles

Desirable:

● Experience of outreach youth work

● Experience working across multiple sites

● Knowledge of rural North Wales communities

● Understanding of barriers faced by LGBTQ+ young people in rural areas

Gweithiwr Ieuenctid LHDTC+ - Allgymorth

Yn Atebol i: Arweinydd Gwaith Ieuenctid LHDTC+

Oriau: Llawn amser (37 awr yr wythnos)

Cyflog: £32,475.00

Cytundeb: Wedi'i gadarnhau tan ddiwedd mis Mai 2027. Byddem hefyd yn croesawu ceisiadau am secondiad ar gyfer y swydd hon. Gellid ymestyn y rôl hon yn dibynnu ar lwyddiant codi arian yn y dyfodol.

Lleoliad: Safleoedd lluosog ar draws pedair sir, gyda ffocws ar ardaloedd gwledig a'r ardaloedd hynny sydd heb ddigon o wasanaethau

Oriau anghymdeithasol: Mae'r rôl hon yn cynnwys rhywfaint o waith yn ystod oriau anghymdeithasol, ac mae angen hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Teithio: Mae mynediad at ddull trafnidiaeth personol yn hanfodol – telir costau teithio

Iaith: Y gallu i gyfathrebu yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (hanfodol)

Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026

Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026

Diben y Rôl

Bydd y Gweithiwr Ieuenctid LHDTC+ - Allgymorth yn ehangu mynediad at ddarpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau yng ngogledd Cymru. Mae'r rôl hon yn canolbwyntio ar gyrraedd pobl ifanc LHDTC+ mewn ardaloedd lle mae gwasanaethau'n gyfyngedig, darparu cymorth mewn grwpiau ac ar sail un-i-un, a sicrhau darpariaeth ddwyieithog Gymraeg a Saesneg. Bydd deiliad y swydd yn gweithio ar y cyd â thîm ehangach Viva LHDTC+ tra'n ysgwyddo cyfrifoldeb penodol am waith allgymorth a darparu gwasanaethau drwy gyfrwng y Gymraeg.

Prif Gyfrifoldebau

Allgymorth a Datblygu mewn Ardaloedd Gwledig

● Datblygu ac ehangu darpariaeth ieuenctid LHDTC+ mewn ardaloedd gwledig ac ardaloedd sydd heb ddigon o wasanaethau ar draws pedair sir, mewn ardaloedd a gytunir gyda'r Arweinydd Tîm Viva LHDTC+

● Adnabod ac ymgysylltu â phobl ifanc LHDTC+ mewn cymunedau gwledig ac ardaloedd sydd heb ddigon o wasanaethau

● Cydgynhyrchu a darparu grwpiau ieuenctid LHDTC+

● Meithrin perthnasoedd ag ysgolion gwledig, sefydliadau cymunedol a phartneriaid er mwyn hwyluso mynediad at gymorth a gweithgareddau gwaith ieuenctid

Darparu Gwaith Ieuenctid yn Uniongyrchol

● Cyflwyno rhaglenni a gweithgareddau ar draws safleoedd lluosog

● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+

● Cefnogi eiriolaeth ar ran pobl ifanc LHDTC+

● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc

● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+

Darpariaeth Ddwyieithog

● Sicrhau bod darpariaeth LHDTC+ yn hygyrch i bobl ifanc yn eu iaith ddewisiol

● Cyfrannu at gyfathrebiadau ac adnoddau Cymraeg ar draws y sefydliad

Ansawdd ac Atebolrwydd

● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth

● Cefnogi mesur ac adrodd ar effaith y gwasanaeth

● Dilyn cyfarwyddiadau ynghylch cyllidebu a chadw cofnodion ariannol

Ymarfer Proffesiynol

● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid

● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl

● Mynychu a chwblhau hyfforddiant a datblygiad proffesiynol parhaus (DPP) yn unol â chyfarwyddyd y sefydliad

Manyleb y Person

Cymwysterau Hanfodol

● Cymhwyster Gwaith Ieuenctid Lefel Tri neu uwch (neu'n gweithio tuag ato)

● Hyfforddiant mewn ymwybyddiaeth a chynhwysiant LHDTC+

Profiad Hanfodol

● Profiad o ddarparu gwaith ieuenctid gyda grwpiau amrywiol o bobl ifanc

● Profiad a dealltwriaeth o'r materion sy'n effeithio ar fywydau pobl ifanc a chymunedau LHDTC+

● Profiad o weithio mewn cymunedau gwledig a/neu ddealltwriaeth o faterion gwledi

Sgiliau Hanfodol

● Y gallu i gyfathrebu'n hyderus yn Gymraeg ac yn Saesneg, ar lafar ac yn ysgrifenedig (gofyniad hanfodol ar gyfer y swydd hon)

● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd a gwaith grŵp

● Y gallu i weithio'n annibynnol a defnyddio menter

● Sgiliau cydweithio a gweithio mewn tîm datblygedig

● Dealltwriaeth gadarn o hunaniaethau LHDTC+ ac arferion cynhwysol

● Sgiliau cyfathrebu a rhyngbersonol da

● Trwydded yrru lawn y DU a mynediad at ddull trafnidiaeth personol (hanfodol oherwydd natur wledig y rôl)

● Hyblygrwydd i weithio gyda'r nos (hyd at dair noson yr wythnos), ac yn achlysurol ar sifftiau dros nos ac ar benwythnosau (er enghraifft yn ystod teithiau preswyl)

Rhinweddau Personol Hanfodol

● Arbenigedd sy'n deillio o brofiad bywyd

● Ymrwymiad i gydraddoldeb, cynhwysiant ac ymarfer gwrth-ormesol

● Hunangymhelliant a'r gallu i weithio'n annibynnol mewn lleoliadau gwledig

● Cynnes, hawdd mynd ato ac anfeirniadol

● Sensitifrwydd diwylliannol a pharch tuag at y Gymraeg a diwylliant Cymru

● Hydwyth a hyblyg

● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid

Dymunol

● Profiad o waith ieuenctid allgymorth

● Profiad o weithio ar draws safleoedd lluosog

● Gwybodaeth am gymunedau gwledig gogledd Cymru

● Dealltwriaeth o'r rhwystrau sy'n wynebu pobl ifanc LHDTC+ mewn ardaloedd gwledig

Outside In are seeking an experienced fundraiser to play a key role in our next phase of growth and development. 

Working closely with the CEO and Board, the Fundraising & Development Manager will play a key part in ensuring the organisation’s long-term financial sustainability. The Fundraising and Development Manager will lead the refinement and delivery of our fundraising strategy, driving forward diverse income streams, including trusts and foundations, corporate partnerships, digital fundraising, individual donors and patrons. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners, and stakeholders. 

We’re looking for someone with a strong track record of delivering successful fundraising activities, with excellent communication and copywriting skills, and experience of managing projects remotely. You’ll be confident using insight and data to guide decision-making and maximise impact.

In return, you’ll join a supportive, value-led organisation where your ideas and contributions will be valued. We offer flexible, hybrid working, generous annual leave and a chance to make a profound difference to underserved artists across the UK. 

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission. 

The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.

Who are we looking for?

Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income. To progress to a screening call with THINK Recruitment, your CV must demonstrate evidence of delivering individual giving income in a UK charity environment. 

The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.

Hybrid working

The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss. 

Application notes 

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.  You will be provided with information on how to complete your full application on the call. 

If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.

Closing date for expressions of interest: Midday Friday 21st August

Closing date for full applications: Midnight Sunday 23rd August

ABOUT THE ROLE

The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.

As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.

The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.

KEY RESPONSIBILITIES

Operational leadership and organisational effectiveness

Lead the development and continuous improvement of organisational systems,processes and operational practices.

Drive organisational effectiveness through improved planning, coordination,accountability and performance management.

Ensure effective operational planning and resource allocation across theorganisation.

Establish and embed clear operational frameworks, policies and procedures

Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.

Lead organisational improvement initiatives and support the implementation ofchange programmes where required.

Promote a culture of continuous improvement, collaboration and accountability.

People, culture and performance        

Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.

Support managers to develop high-performing and inclusive teams.

Ensure HR policies, procedures and employment practices are effectivelyimplemented.

Lead organisational approaches to performance management, learning andprofessional development.

Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.

Support organisational wellbeing and employee engagement initiatives.

Finance, risk and governance

Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.

Support the development and monitoring of organisational budgets and financialcontrols.

Ensure effective governance processes are maintained and support high-qualityreporting to the Board.

Lead the development and maintenance of organisational risk managementframeworks.

Oversee organisational compliance with legal, regulatory and statutoryrequirements.

Ensure organisational policies are regularly reviewed, updated and implemented.

Coordinate internal and external audits and compliance reviews.

Programme operations and organisational delivery              

Support effective organisational planning and delivery across programmes,projects and services.

Develop systems and processes that enable effective programme management,monitoring and reporting.

Ensure organisational resources are aligned to operational priorities and deliveryrequirements.                  

Oversee organisational performance reporting and management informationsystems.

Support cross-organisational collaboration and effective communication betweenteams.

Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.

Assets, infrastructure and compliance

Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.

Ensure effective management of suppliers, contractors and operational serviceproviders.

Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.

Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.

Maintain appropriate systems and controls to support safe, compliant andeffective operations.

External relationships and organisational representation

Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.

Contribute operational insight and expertise to partnership discussions andorganisational initiatives.

Represent Ubele on operational, governance and organisational matters whereappropriate.

Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.

Person Specification

Skills      

Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.

Planning, prioritisation and organisational skills.

People management and leadership skills, including the ability to develop andsupport teams.

Ability to analyse information and use data to support decision-making andperformance improvement.

Financial and commercial awareness.

Communication, influencing and relationship management skills.

Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.

Problem-solving skills and the ability to identify practical solutions toorganisational challenges.

Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.

Report writing, presentation and analytical skills.

Experience

Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.

Experience leading organisational operations, systems, processes and businessimprovement initiatives.

Experience managing organisational change and embedding new ways ofworking.

Experience leading and developing multidisciplinary teams.

Experience overseeing organisational budgets, financial controls and resourceplanning.

Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.

Experience developing and implementing organisational policies, procedures andoperational frameworks.

Experience overseeing risk management, compliance and organisationalassurance processes.

Experience managing contracts, suppliers and operational resources.

Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.

Knowledge

Knowledge of governance, compliance and risk management frameworks.

Knowledge of financial management principles, budgeting and performancereporting.

Knowledge of employment legislation and people management practices.

Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.

Knowledge of organisational development and continuous improvementapproaches.

Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.

Understanding of equity, inclusion and community-centred approaches toorganisational leadership.

Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.

Knowledge of grant-funded and contract-funded operating environments.

This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.

A DBS check may be required depending on Ubele’s programmes.

This job description may evolve as Ubele continues its organisational development.

Outreach & Training Practitioner

Salary: £29,479 plus excellent benefits
Location: Leeds/Bradford – Home based with travel across the Yorkshire & Humber region
Contract: Permanent
Hours: Full time

This is an exciting opportunity to join GamCare Yorkshire's Community Outreach & Training service, supporting a public health approach to preventing gambling-related harm and encouraging early intervention. As an Outreach & Training Practitioner, you'll deliver community outreach, awareness sessions, workshops, drop-ins and workforce training to improve understanding of gambling harms, reduce stigma and strengthen local pathways to support.

Working with local partners, professionals and community organisations, you'll deliver prevention-focused activity informed by local insight and lived experience, including Brief Interventions and appropriate signposting to the National Gambling Helpline and treatment services where needed. As an independent charity and the leading provider of support for anyone affected by gambling harms, the work you do will help GamCare reach communities across Yorkshire & Humber and make a real difference to people's lives

About you 

We're looking for a motivated and compassionate individual with experience delivering community-based outreach, engagement or prevention activity, and a good understanding of gambling-related harm within a public health, prevention or early intervention context. You'll be confident holding supportive conversations that encourage awareness and behaviour change, with strong interpersonal and communication skills and the ability to engage professionals and diverse or seldom-heard communities. Experience delivering training, workshops and awareness sessions in a non-judgemental, stigma-reducing way is important, as is strong organisational skills, confidence using IT systems, and a commitment to safeguarding, confidentiality and professional boundaries. This post requires an Enhanced DBS check.

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay after 6 months’ service.
• Employee Assistance Programme – 24-hour support
• Premium access to the CALM app for you and up to 5 dependents

Closing date for applications: Sunday 16th August 2026 (23:59)

Interviews will take place:

• Pre-assessment screening calls: between 17th and 19th August 2026
• Interviews: in person, week commencing 25th August 2026

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

Are you motivated by empowering and supporting others? Could you help us achieve our goal of helping everyone find a way forward, whatever problem they face? 

North Yorkshire Citizens Advice & Law Centre is looking for enthusiastic individuals to join our advice team and make a real difference to the community. As an Advice Trainee, you will learn about all aspects of our service and develop the skills needed to deliver high quality advice on debt, welfare rights, employment, housing, family and other issues. Advice is delivered primarily over the phone, but you will also support clients via email and in person.

The successful applicant will have a positive attitude and a willingness to learn, along with good IT and communication skills. You will need the ability to work both independently and as part of a team. 

This role would suit someone who is passionate about achieving the best outcomes for clients and is committed to reducing the impact of the cost of living crisis. Previous advice experience is not essential, as full training will be provided. Trainees typically become proficient in the role within 12-18 months. 

The preferred location for this role is our Northallerton office. We will also consider applications from candidates wishing to be based in our Harrogate, Selby, or Scarborough offices.

For more details please view our websit via the apply button.

Are you passionate about supporting people experiencing homelessness on their journey to recovery in Bristol?

This post is offered as a 12 month fixed term contract or secondment for internal applicants.

St Mungo’s provides support to patients experiencing homelessness in the Bristol Royal Infirmary. We’re looking for someone to join the outreach team as a dedicated worker supporting clients who attend or are being admitted into hospital.

We believe that rough sleeping is intrinsically harmful to health and this opportunity provides support for patients to move away from rough sleeping at the time they may need it most. By providing holistic, trauma informed care, and taking an assertive approach, we can support patients into safe accommodation on discharge from hospital.

You will work with patients, hospital staff, local authorities, housing providers and other organisations to improve communication, understanding, discharge practices and access to services for this often-excluded group.

In this role you will:

• Work with clients in hospital to assess their individual need, find suitable housing options and improve care via strong advocacy.
• Build and maintain productive and positive relationships with the hospital teams as well as external stakeholders to develop effective pathways into accommodation from hospital.
• Deliver a recovery-focused service and achieve positive outcomes for our patients.

About you

This exciting role will suit someone with some experience of working with health services to support people with complex health and social care needs.

• The ability to deal with sometimes complex behaviours in relation to people and the empathy to provide person centred support to people who may be in a difficult personal situation.
• Excellent communication skills and the ability to build effective relationships with a variety of people and services to reach positive outcomes.
• Knowledge of the services and legislative environment relating to people experiencing homelessness.
• Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 12 August 2026

Interview and assessments on: 24-25 August 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We're recruiting an Events Officer to join Mind's Events team. The team is focused on recruiting supporters to take part in third party sports events - such as TCS London Marathon, Tough Mudder, Royal Parks Half and the Ultra Challenge series - and helping them to achieve their fundraising goals.

The Events team is a part of a wider Mass Engagement team. In this financial year, the team is responsible for raising more than £23 million, so that Mind can fight for timely access to great quality care for all.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The post holder will:

Day to day, the Events Officer manages supporter journeys from end-to-end. You'll make sure that those taking part in running, hiking, cycling and other active events get the information they need ahead of their events, feel connected to Mind's mission and are inspired to fundraise. You'll work with the Senior Events Officer, supporting other areas of event delivery, such as marketing and event day logistics.

We'd like to hear from you if you have:

-Experience working on peer-to-peer fundraising programmes and delivering memorable fundraising experiences for supporters.

-Excellent interpersonal skills and the ability to build authentic and effective relationships with supporters.

-Track record of monitoring and meeting targets and KPIs, ensuring strong ROI and supporter engagement.

-Project management skills, including ability to work across multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.

-Ability to interpret and analyse data and use insight to improve performance.

-Demonstrated ability to work collaboratively across teams and functions, fostering a positive and productive working environment.

-Commitment to using communication skills to improve supporter experience through insight-driven communications and personalised engagement strategies

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Job purpose

To supervise, coach and develop trainee debt advisers, ensuring they achieve the knowledge, skills and competence required to deliver high-quality debt advice in line with MaPS quality standards and organisational policies. The role is responsible for quality assurance, case supervision, progression reviews, placement support and safeguarding advice quality while helping to build a sustainable pipeline of skilled debt advisers across the Debt Free Advice partnership.

1. Supervise and develop Trainee Debt Advisers

Provide day-to-day line management, mentoring, coaching, technical supervision and pastoral support to Trainee Debt Advisers, enabling them to develop the competence, confidence and professional standards required to achieve accreditation and deliver high-quality debt advice. Provide the level of management expected of colleagues across the organisation and in line with internal policies and procedures.

2. Deliver learning, quality assurance and progression
Support trainees throughout the Debt Free Academy learning and accreditation pathway by delivering technical coaching, soft skills development, reviewing casework, conducting live and recorded interview observations across telephone, video and face-to-face advice, providing constructive feedback, assessing competence against agreed quality standards, and identifying learning and development needs to support timely progression.

3. Coordinate placements and partner engagement
Plan, coordinate and oversee trainee placements with Debt Free Advice delivery partners, building effective relationships with host organisations to ensure placements provide safe, high-quality learning experiences that support trainee development and programme objectives.

4. Monitor performance and manage programme delivery

Monitor trainee performance, progression and wellbeing, proactively identifying and managing risks to learning, quality or programme delivery. Contribute to programme reporting, maintain accurate records, and support the successful delivery of the Debt Free Academy against agreed milestones and quality standards.

5. Contribute to training and continuous improvement
Support the design, development, coordination and delivery of induction, policy, technical training, skills development and continuing professional development (CPD) activities across the Debt Free Advice partnership. Promote best practice, share learning, and contribute to the continuous improvement of the Debt Free Academy and wider training programme.

6. Contribute to the wider Training Team
Work collaboratively with colleagues across Toynbee Hall and the Debt Free Advice partnership, undertaking additional duties as required to support the effective delivery of the Debt Free Academy, organisational objectives and funder requirements.

Person Specification

The successful candidate will demonstrate:

Essential Criteria

1. Experience and Skills:
   • A minimum of two years' recent experience delivering debt advice, with a thorough understanding of debt advice legislation, guidance and best practice.
   • Hold a valid MaPS-accredited Level 4 Certificate in Money Advice Practice (or equivalent recognised debt advice qualification).
2. Communication and Interpersonal Skills:
   • Excellent communication and interpersonal skills, with the ability to build effective working relationships, influence others and communicate technical information clearly.
3. Skills & Competencies:
   • Strong organisational skills, with the ability to manage competing priorities, maintain accurate records and meet deadlines.
4. Personal Attributes:

• Ability to work independently and proactively without supervision.
• Capacity to remain calm and effective under pressure, adopting a “find a solution,
• no blame” attitude.

1. Commitment:
   • Alignment with Toynbee Hall’s mission and strategy
   • Alignment and willingness to work in line to our values:

An understanding of safeguarding and willingness to develop understanding further

Desirable criteria

• • Experience of auditing or reviewing debt advice case files, assessing the quality of advice provided and delivering constructive feedback to improve adviser competence and performance.
  • Experience of undertaking quality assessments against recognised quality standards (e.g. MaPS Standards) and using findings to support adviser development and continuous improvement.
  • Understanding of the role and objectives for MaPS funded debt project and the role of the Financial Conduct authority for Debt Advice

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Further information

We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications. 

Applicants must have the right to work in the UK. 

Please refer to the attached job description for more details