Communication manager jobs

Are you an experienced fundraising professional who thrives on creating memorable experiences, inspiring communities, building lasting relationships and leading people to achieve their best?

Charity People are delighted to be partnering with Zoe's Place Baby Hospice to find their next Senior Events & Community Fundraising Manager. This is an exciting opportunity to join a passionate fundraising team and lead ambitious events and community fundraising activity that helps provide vital care and support to babies, young children and families across Coventry.

Salary: £33,000 - £38,000 per annum depending on experience

Contract: Permanent, 35 hours per week (including occasional evenings and weekends)

Location: Zoe's Place Baby Hospice, Coventry (with travel to events, meetings and community activities as required)

Benefits: 5% employer pension contribution, 27 days annual leave plus bank holidays and Christmas closure, mileage allowance, free onsite parking, Employee Assistance Programme, Death in Service benefit and professional development opportunities.

Zoe's Place:

The UK's only baby-specific hospice charity, providing specialist palliative, respite and end-of-life care for babies and children aged 0 to 5 with life-limiting and life-threatening conditions. They offer a safe, nurturing and joyful environment where families are supported, and children receive the very best care from dedicated specialist nurses providing round-the-clock support.

About the role:

As Senior Events & Community Fundraising Manager, you'll lead the planning, delivery and growth of a varied programme of fundraising events and community activities. You'll create opportunities that generate income, inspire supporters and strengthen Zoe's Place's presence across Coventry.

Key responsibilities include:

• Leading and developing the Events Fundraiser and Community Fundraiser through effective line management, coaching, regular feedback and performance support.
• Leading fundraising events from concept through to delivery, including budgeting, venue management, suppliers, logistics, risk assessments and compliance.
• Developing events and community fundraising plans, using insight and data to maximise engagement, income and supporter retention.
• Building strong relationships with donors, sponsors, businesses and community groups to secure long-term support.
• Creating compelling partnership opportunities and ensuring excellent supporter stewardship.
• Supporting and inspiring community fundraisers and volunteers to grow income and engagement.
• Monitoring budgets, income performance and KPIs, identifying opportunities to maximise fundraising success.

No two days will be the same. You could be leading a major fundraising event, meeting a community partner, coaching a member of your team, reviewing income performance or developing new ways to engage supporters.

About you:

We would love to hear from you if you have:

• Experience delivering successful fundraising events, campaigns or community fundraising activity.
• Experience of line managing, coaching or mentoring colleagues, with the ability to motivate, develop and support others to achieve their potential.
• A proven ability to build and manage relationships with donors, sponsors, businesses and supporters.
• Excellent communication, presentation and influencing skills.
• Strong project management skills with the ability to manage multiple priorities.
• Experience managing budgets, forecasting income and measuring impact.
• Knowledge of fundraising regulations, GDPR compliance and best practice.
• Experience using fundraising databases or CRM systems.
• A collaborative, positive and proactive leadership style.
• A full driving licence and access to a vehicle.

Most importantly, you'll be passionate about making a difference and motivated by the opportunity to help ensure babies and families receive the specialist care and support they need. If you're excited by creating inspiring fundraising experiences, growing community connections, developing people and making a meaningful impact, we'd love to hear from you.

How to Apply:

Please send a copy of your profile or CV to Priya Vencatasawmy at Charity People as the first step.

Deadline: 9am, 24th August

Interviews: Week commencing 31st August

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you interested in protecting democracy and speaking truth to power? Quakers in Britain are recruiting a Civil Society Officer to campaign on democracy and civic space. You would coordinate and expand the Civil Society Voice network, a diverse group of civil society organisations who care about the right to campaign and to hold those in power to account. With the rise of the authoritarianism and movements that seek to divide and dehumanise, this work is more important now than ever.

We’re looking for someone with experience of facilitating networks to achieve policy goals. You will have a background in policy, public affairs or campaigning work. You will need excellent interpersonal and communication skills.

You will have the opportunity to work within a friendly and collaborative team for an organisation striving for peace, truth, equality and sustainability in the world.

Contract: Fixed term for 2 years.

Hours: Part-time, 21 hours per week.

Location: Based at our offices in London (NW1) or at home nationally, but must be within 2 hours’ travel of London and willing to travel regularly and sometimes at short notice. Office-based staff can work at home some of the time by agreement.

For further information and to apply, please visit our website via the apply button.

Closing date: 9am on 17 August 2026.

Interview date: 27 August 2026 at Friends House, London, NW1 2BJ.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. We aim to prevent age, belief, disability, ethnicity, gender, gender reassignment, marital status, nationality, neurodivergence, race, religion, sex, sexual orientation or social class from being a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. As a Quaker organisation we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people and vulnerable adults. All candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

Use your skills to make a real difference for local families facing hardship. As a Adviser with Citizens Advice Peterborough on the Peterborough Foodbank project, you’ll meet clients via prebooked face to face or telephone appointments, listening to what’s going on, exploring their options, and helping them take their next steps forward.

This is a hands‑on role delivered in partnership with Peterborough Foodbank, where your ability to talk to people, build trust, and communicate clearly matters more than previous advice experience.

We’ll train you to use our resources so you can provide advice and guidence on the issues that often sit behind food poverty including income, benefits, debt, housing and employment. You’ll help clients understand their rights, explore practical options, and feel more confident about the future.

If you’re compassionate, curious, and motivated to help people move out of crisis, this role gives you the chance to make a genuine impact every single day.

Role Overview:
The Talent Set are delighted to partner with the client on a fantastic Interim Multimedia Production Officer role. The successful candidate will produce engaging multimedia content, including videos, photography, and written stories, to support the organisation’s communications and engagement objectives.

Key Responsibilities:

• Create video and photographic content for campaigns, events, and storytelling purposes.
• Develop written materials reflecting impact, funding stories, and personal experiences.
• Attend events to capture content and undertake interviews with patients, supporters, and stakeholders.
• Record and produce films and clips suitable for social media and publication formats.
• Support the wider communications team in delivering multimedia content across multiple channels.
• Manage content production in accordance with sensitivities related to personal stories and lived experiences.
• Coordinate and set up interviews, ensuring high-quality recordings.
• Assist with publications such as bi-annual magazines and other outreach materials.
• Use editing software to deliver polished multimedia products, adhering to brand standards.

Person Specification:

• Proven experience in multimedia production, including filming, photography, and editing.
• Comfortable working with a variety of audiences, including patients and individuals affected by the organisation’s work.
• Sensitive and respectful communication skills, with awareness of storytelling ethics.
• Proficiency in Adobe Creative Suite programmes such as Premier, Photoshop, and InDesign.
• Ability to work independently and alongside a small, collaborative team.
• Confidence in managing content capture at events and conducting interviews.
• Excellent organisational skills and attention to detail.

What’s on Offer:

• Salary: £147.94 per day PAYE + £24.54 holiday pay
• Location: Hybrid – Central London
• Contract: 6 months

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Contract: Full Time (35 hours per week), Permanent​

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Hours: 35 hours per week​

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Location: Manchester​

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Starting salary:  £34,220 per annum​​

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Closing date: 16.08.2026​

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Expected date of interviews: w/c 31.08.2026​

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Job ref: VA795​

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We have an exciting opportunity for a welfare advisor based within our Legal Advice and Welfare Services (LAWS) team. ​​

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About the role​

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Do you want to use your extensive welfare benefits and/or asylum support experience to help torture survivors realise their welfare rights and entitlements? ​

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Freedom from Torture is a human rights organisation that provides rehabilitation to survivors of torture. We are looking for someone who shares our passion for human rights to join our team in Manchester. ​

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The Welfare Advisor works within the holistic rehabilitation model of Freedom from Torture and provides welfare advice and advocacy to our clients, forming part of a multi-disciplinary team. You will receive, process and manage welfare referrals, and act as a point of contact on welfare issues primarily for the Manchester centre, and to a smaller degree, the​​ Scotland Centre.

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This role requires careful and sensitive delivery of complex welfare information and advice, often to very vulnerable clients. You must have in- depth knowledge of the welfare rights and benefits available to asylum seekers and/or refugees. This may include completing Section 4 applications, or appealing negative benefits decisions on health or vulnerability grounds. ​

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About you​

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The ideal candidate for the role will have the following:​

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​Experience of working within a similar role providing advocacy on a range of welfare issues to include housing, welfare benefits and Asylum Support

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​Extensive experience of working within the benefits system, including the application, assessment and appeals procedures

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​Experience working with refugees and asylum seekers and an understanding of the needs of this group and the associated support services and mechanisms available

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​Experience of liaising with external agencies and government bodies to ensure that service users are given access to their available welfare rights and entitlements.​​

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At interview you will need to demonstrate your ability to identify welfare needs and provide appropriate advice and recommendations. You will be given a case study to work through and you will be asked to share your analysis and plan with us. ​

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In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).​

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Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality. ​

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Our policy is that all appointments will be at the start of the salary range but successful candidates will have the opportunity to move up the scale over time. The progression up the salary range is reviewed on an annual basis and subject to affordability. For this role, the salary range is £34,220 - £39,696.​

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To view the Job Description and Person Specification, please kindly see the attached file.​

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Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.​

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Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.​

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We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.​

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Freedom from Torture is committed to its responsibilities under safeguarding and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory DBS disclosure, as well as a need for full employment history and up to date employment references.​

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Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.​

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We reserve the right to close the vacancy early if we receive a high volume of applications.​

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No agencies please.

Hours: 4 days per week (30 hours) between 9.00am and 5.00pm

Clolsing date:  Tuesday 30th June at 11pm

Interview date: Friday 10th July

Salary: £48,000 p/a pro rata 

Contract: 1 year fixed term (covering a maternity leave position)

The Southmead Project is an equal opportunities employer providing free specialist counselling and support for survivors of abuse across Bristol and surrounding areas. Our recruitment is done in line with safer recruitment practices. We welcome people of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We value the differences between people and affirm each person as an individual.

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage a supported, well-rounded and enriched practice:

• Paid supervision for 1.5 hours per month, with an external supervisor of that person’s choice

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice

• Employer pension contribution of 5%

• Generous annual leave allowance and paid sick leave

• Cycle to work scheme

• Optional private counselling for up to 12 sessions per year with an external counsellor of that person’s choice

Therapeutic Management

• To manage and support a staff team, including the Head of Active Recovery, a Counselling Lead, Nexus Counselling Manager, a Family Support Group Facilitator, and administrators.

• To oversee all of the charity’s therapeutic services and ensure that efficient and high-quality services are delivered.

• To be the charity’s Designated Safeguarding Lead to respond effectively and efficiently to safeguarding concerns.

• To ensure staff are sufficiently trained in adult and child safeguarding and that training records are kept up-to-date.

• To oversee the charity’s pre-trial therapy processes and be a point of contact for the police.

• To develop and improve the charity’s therapeutic services, including any expansion of the services.

• To manage therapeutic recruitment, inductions and training.

• To hold monthly staff meetings and service team meetings when needed.

• To oversee the individual and group supervision arrangements and reporting for all staff. 

• To manage and have overall responsibility for the ongoing use of an online Case Management System, ensuring that data is inputted accurately for reporting purposes.

• To support the charity’s quality assurance and development of its services through monitoring  and responding to client feedback and outcomes data.

• To develop the charity’s survivor voice work and ensure that the charity’s services are informed by survivors and their lived experience. 

• To manage any complaints raised by clients. 

Leadership

• To work collaboratively as part of a Leadership Team to make decisions and resolve issues affecting the day-to-day running of the charity and management of its staff team.

• To strategically plan and develop the therapeutic services of the charity.

• To develop relationships with partner agencies and professionals to raise awareness of our therapeutic services and strengthen our work.

• To build and maintain a positive working relationship with the Board of Trustees.

• To attend and contribute to trustee meetings and trustee working group meetings, reporting on the therapeutic services and any clinical matters arising. 

• To assist in promoting the charity by attending all relevant meetings directly connected with your work.

• To undertake any other duties appropriate to the needs of the charity.

Client Work

• To provide one-to-one counselling for survivors of abuse of all genders, both online / by phone and face-to-face, with a caseload of approximately 4 clients. 

• To maintain confidential and accurate counselling notes of all sessions.

• To attend monthly one-to-one clinical supervision with a supervisor approved by the Southmead Project. (Supervision is a requirement of this charity as members of the British Association of Counselling and Psychotherapy).

• To attend monthly one-to-one line management meetings.

• To work to the British Association of Counselling and Psychotherapy ethical guidelines.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

• All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.

Please see attached job description for full details. 

Regular Giving Officer (Fixed-Term Contract)
Salary: £46,614 - £56,345 per annum (pro rata if applicable)
Location: White City, London (attendance in the White City office every Tuesday and Thursday)
Contract: Fixed-Term Contract (approximately 3 months)

Help deliver fundraising campaigns that make a lasting difference

We are seeking an experienced direct marketing and fundraising professional to join a busy and ambitious fundraising team during a critical period of campaign activity.

This is an excellent opportunity for someone with significant experience in fundraising direct marketing who can quickly take ownership of campaigns, manage multiple projects simultaneously and deliver high-quality supporter communications with minimal supervision.

Working as part of a collaborative fundraising team, you will help drive donor acquisition, retention and stewardship activity through a range of channels, supporting philanthropic giving and long-term supporter engagement.

What you'll be doing

• Managing a portfolio of fundraising campaigns across direct mail, email, telephone and digital channels.
• Coordinating campaign delivery from briefing through to execution, ensuring projects are delivered on time and to a high standard.
• Working with internal stakeholders and external suppliers including agencies, designers, copywriters and mailing houses.
• Developing compelling fundraising communications, appeals and supporter stewardship materials.
• Managing campaign schedules, creative briefs, data briefs and production processes.
• Overseeing audience segmentation and supporting data selection processes.
• Monitoring campaign performance, analysing response rates and return on investment, and making recommendations for improvement.
• Producing reports and insights using fundraising and CRM data.
• Supporting budget monitoring and supplier management activities.

About you
We are looking for someone who can bring:

• Significant experience in direct marketing, fundraising or supporter acquisition and retention activity.
• Experience delivering multi-channel campaigns from concept through to completion.
• Strong project management and organisational skills.
• Excellent communication and copywriting abilities.
• Experience working with databases, reporting and campaign performance analysis.
• Confidence managing suppliers and stakeholder relationships.
• Strong Excel and Microsoft Office skills.
• Excellent attention to detail and the ability to manage competing priorities.
• The ability to work independently while collaborating effectively with colleagues across an organisation.

You will join a supportive team environment and will be expected to take ownership of campaign delivery during a particularly busy fundraising period.

Why join us?
This role offers the opportunity to:

• Play a key role in delivering impactful fundraising campaigns.
• Work with a broad range of stakeholders and suppliers.
• Gain exposure to sophisticated direct marketing and donor engagement programmes.
• Contribute directly to fundraising success and supporter growth.
• Build experience within a respected higher education fundraising environment.

We are committed to creating an inclusive workplace where everyone can thrive. We welcome applications from candidates from all backgrounds and experiences who can demonstrate the skills needed to succeed in this role.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

The Head of Grants will take a leading role in shaping The Childhood Trust’s grant-making approach. This is both a strategic and practical role - the postholder will manage the full cycle for our existing grant-making (Big Give) campaign and oversee a small team. Working closely with the Director of Programmes and Impact, Chief Executive, Senior Leadership Team and Board, they will use evidence, learning and sector insight to help design and deliver the next phase of The Childhood Trust’s grant-making programme. This is a role for someone who can work independently, take ownership and make things happen. 

The postholder will also use their experience and sector knowledge to recommend and implement new ways of supporting the sector through our new capacity building programme (Thrive Together), ensuring that The Childhood Trust’s grant-making is both innovative and impactful. They will contribute to the development of our youth voice work and ensure that the voices of children and young people are embedded across all aspects of grant-making.

Benefits to working at The Childhood Trust include:

• Competitive holiday package including a day off for your birthday and the days between Christmas and New Year off 

• Enhanced Maternity/Paternity Leave 

• Flexible working environment 

To read more about the responsibilities in the role, please read the attached job description. 

Interviews will be held on Wednesday 16th September at our office in Victoria. 

We reserve the right to extend the closing date depending on the candidate pool. 

Astra Foundation is seeking a Foundation Director; a dynamic, seasoned and strategic leader with a background in philanthropy who is motivated by their mission to combat loneliness in young adults, empower youth to reach their full potential, and reduce plastic pollution, primarily in the UK and France. This is an exciting opportunity to lead a young foundation and support the next phase of its evolution, building on strong foundations to further steward support for their priority areas and civil society partners. The ideal candidate will be collaborative, with a willingness to handle all aspects of the Foundation’s work, from high-level strategy and external relations to day-to-day administration.

Main Purpose of the Role

The Duty Officer plays a key operational role in ensuring the smooth running of the Friendly Trust’s office duty function. The postholder will be the designated lead for Office Duty sessions, acting as the first point of contact for calls, visitors, and day-to-day operational queries.

The role also provides structured support to a Trust Officer managing a caseload of Service Users requiring lower levels of support, assisting with administrative casework, financial monitoring tasks, and maintaining accurate records.

This post bridges administrative and frontline service delivery functions, enabling Trust Officers to focus on complex casework while maintaining high standards of responsiveness and record keeping.

Key Responsibilities

1. Office Duty (Primary Function)

• Take responsibility for the delivery of Office Duty sessions in line with the Office Duty Procedure.
• Manage incoming telephone calls, enquiries, and visitors, ensuring all interactions are recorded accurately.
• Maintain and update the Office Duty diary, including:
  • Recording calls, visitors, and actions taken
  • Logging outstanding actions for follow-up
  • Ensuring continuity between sessions
• Use CasparGov to record duty activity promptly and accurately.

· Monitor planned and ad hoc cash collections, ensuring compliance with The Friendly Trust's policies and procedures, checking requirements, and promptly identifying and escalating any issues or discrepancies.

• Carry out cash tin checks and ensure appropriate balances for ongoing sessions.
• Liaise with the Duty Team Manager where queries require escalation.

2. Service User Support

· Support a designated Trust Officer in managing a caseload of Service Users requiring lower levels of support

• Assist with routine financial administration tasks such as:
  • Monitoring transactions and basic budgeting support
  • Preparing information for review by the Trust Officer
• Maintain accurate records of activity in line with organisational and legal requirements.
• Draft basic correspondence and follow up routine requests.

3. Administrative and Operational Support

• Provide administrative support aligned with organisational systems and processes.
• Assist with:
  • Data entry and maintaining records
  • Processing documentation and correspondence
  • Supporting internal reporting and statistics
• Contribute to efficient office systems and processes.
• Support meeting preparation or coordination where required.

4. Communication and Team Working

• Act as a professional first point of contact for Service Users, families, and external professionals.
• Work collaboratively with Trust Officers, Admin, and managers to ensure seamless service delivery.
• Escalate queries appropriately while maintaining ownership of routine enquiries.

5. Organisational Contribution

• Work in line with the Friendly Trust’s values, policies, and procedures.
• Contribute to a positive, inclusive, and supportive working environment.
• Maintain confidentiality and comply with GDPR and safeguarding requirements.
• Undertake other duties appropriate to the role.

Person Specification

Essential Skills and Experience

• Excellent verbal and written communication skills, with the ability to communicate clearly, professionally and sensitively with Service Users, family members, colleagues and external agencies.
• Strong interpersonal, telephone and customer service skills, with a friendly, approachable and professional manner.
• Proven administrative experience, with strong organisational skills and the ability to manage a varied workload effectively.
• Ability to prioritise tasks, work to deadlines, manage competing demands and respond positively to changing priorities.
• Excellent attention to detail, with the ability to maintain accurate records and manage information confidentially.
• Experience of data entry, maintaining electronic databases and record management systems.
• Competent user of Microsoft 365, including Outlook, Word, Excel and Teams, and confident using databases and other IT systems.
• Ability to work independently using initiative, as well as collaboratively within a team.
• Positive, flexible and proactive approach to work.
• Empathy, patience and the ability to work sensitively and respectfully with vulnerable people and individuals from a wide range of backgrounds.
• Commitment to equality, diversity and inclusion, professional standards, confidentiality and data protection requirements.

Desirable Skills and Experience

• Experience working within the charity, voluntary, health or social care sectors.
• Experience of handling calls, front-line enquiries, reception duties or customer-facing services.
• Knowledge of issues affecting people with learning disabilities and their families.
• Knowledge of welfare benefits, financial administration or related support services.
• Experience of using case management, CRM or client record systems.
• Knowledge of CASPAR Gov or similar case management software.
• Experience of supporting the production of reports, statistics, monitoring information or management data.
• Experience of coordinating office systems, facilities or administrative processes.
• Basic financial administration experience, including invoice processing, cash handling and record keeping.
• Knowledge of information governance and records management practices.
• Good record of punctuality, reliability and attendance.

Personal Attributes

• Professional, trustworthy and dependable.
• Solution-focused, with a willingness to learn, develop and adapt.
• Able to maintain composure and professionalism when handling sensitive or challenging enquiries.
• Committed to supporting The Friendly Trust's mission, values and person-centred approach.
• Demonstrates sound judgement, discretion and a high level of integrity.

Finance Business Partner – Housing Services

 

The organisation is a purpose-led housing provider committed to delivering safe, affordable homes and high-quality services to its customers. With a strong focus on financial sustainability, continuous improvement and delivering value for money, it offers a collaborative environment where finance plays a key role in supporting strategic decision-making.

 

They are seeking an experienced Finance Business Partner to support the Housing Services directorate, partnering with teams across Neighbourhoods, Lettings and Income. This is a hands-on role combining management accounting with commercial business partnering, requiring someone who is comfortable managing month-end processes while providing financial insight and challenge to operational stakeholders. The successful candidate will be proactive, commercially minded and able to make an immediate impact within a fast-paced environment.

 

Key Responsibilities

• Produce accurate monthly management accounts, forecasts, budgets and balance sheet reconciliations, ensuring all reporting deadlines are achieved
• Partner with Housing Services leaders to provide meaningful financial analysis, challenge performance and support operational decision-making that delivers value for money
• Prepare journals, accruals, prepayments and statutory returns, while maintaining strong financial controls 
• Analyse trends and identify opportunities to improve financial performance, forecasting accuracy and service delivery

 

Key Requirements

• Qualified Accountant with experience in Finance Business Partnering and Management Accountant roles
• Previous experience within the housing association sector (ideally housing services), with a strong understanding of management reporting, budgeting and forecasting
• Strong Excel skills with the ability to interpret and present financial information clearly to operational stakeholders
• Confident analytical, communication and stakeholder management skills, with the ability to influence decisions and build effective working relationships across the business

The role is business critical so if you have the relevant experience, get in touch to learn more.

Full time, 35 hours pw

Closing 13/08/2026 2026 at 9am

Are you a proactive, highly organised and empathetic individual with a proven record of managing a caseload and achieving individual set targets for engagement, training and employment outcome?  Do you have experience of supporting colleagues to achieve overall project outcomes, including a strong track record in successfully supporting people into sustainable employment?

If so, St Giles is looking for an Employment Adviser to join our team anddeliver casework, employability support and build the foundation for skills and aspirations. 

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will hold and support a caseload of clients, some of whom are facing various forms of adversity, to overcome barriers, increase employability and progress into meaningful and sustainable Education, Training and Employment.  You will support the promotion of the project internally and externally to support the achievement of project targets for engagement and progression onto training, employment and other outcomes.

We will also rely on you to develop and deliver one-to-one and group activities which are engaging and high-quality and establish excellent partnerships working with key organisations, employers and partners, plus carry out promotional, marketing, information and recruitment activities to engage clients and build relationships with key partners and stakeholders.  Developing contacts and liaising with external agencies to develop positive working relationships so you become the locally recognised Trusted Adult enabling effective referrals of participants and developing progression opportunities is a vital aspect of the role.

What we are looking for:

• Experience of providing a person-led support service with people facing multiple barriers
• The ability to engage and holistically support those who may face multiple and complex barriers to employment
• Demonstrable knowledge of Barnsley recruitment agencies, and partners that actively support and employ individuals with Lived Experience and social exclusion.
• In-depth knowledge and awareness of the issues faced by the client group in accessing and sustaining employment and methods that result in positive outcomes
• Experience of monitoring, evidencing and reporting on work with clients and the results achieved
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A flexible, collaborative and professional approach to your work

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, access to clinical supervision, season ticket loan and much more.

We are an equity and inclusion-confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

An enhanced Children’s Barred List DBS check is required for this role.

PERSON SPECIFICATION In your application form, please provide a written statement (maximum 1,000 words) showing how you meet the criteria outlined in the Person specification. 

Closing date: 13th August 2026 at 9 a.m. Interviews: 21st August 2026 on Teams

Job Title: People Coordinator
Salary: £30,000 per annum
Hours: Full-time, 37.5 hours per week, Monday to Friday 9:30am – 5:30pm
Contract Type: Permanent
Location: Liverpool (Hybrid, 2/3 days working from home)
Reports to: People Manager

THE CHARITY
Suicide is the leading cause of death of men under 35 and three quarters of those who die by suicide are men. James’ Place exists to save the lives of men in suicidal crisis through delivering clinical services. We are a charity currently offering free, life-saving therapy to suicidal men at our centres in Liverpool, London, Newcastle and Birmingham.

James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts but didn’t find it.

James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. We have so far treated over 5,100 men who might otherwise have been unable to access the support they desperately need.

THE OPPORTUNITY
We are excited to offer a new opportunity to join a growing charity as a People Coordinator in our expanding Finance and Resources Directorate. As a People Coordinator, you will work closely with the People Manager and wider team to place our people, culture and values at the core of James’ Place, acting as a trusted and compassionate first point of contact for staff and managers.

You will provide advice and administrative support that enables fair, consistent and legally compliant HR practices, whilst ensuring every interaction is handled with sensitivity, professionalism and respect. From maintaining accurate records and supporting employee relations to coordinating recruitment, onboarding and training, your work will help create a seamless and supportive employee experience grounded in integrity, collaboration and care.

Beyond process, this role is central to fostering an inclusive, people-first culture where wellbeing, engagement and development are prioritised. You will contribute to meaningful charity-wide diversity, equity, inclusion and belonging (DEIB) initiatives, support managers to build capability, and help ensure colleagues feel valued and empowered to deliver life-changing outcomes for men in suicidal crisis.

KEY RESPONSIBILITIES
HR Advice and Administration

• Act as a first point of contact for managers and staff, providing general HR advice and guidance
• Manage a central HR email inbox, responding to both internal and external queries in a timely, professional and sensitive manner, always maintaining privacy and confidentiality
• Preparation of letters, contracts, job offers, and other HR administration, with oversight from the People Manager
• Collaborate with the Finance Team to ensure variations in contracts and payroll changes are communicated effectively
• Maintain accurate employee records and HR documentation using our HR portal, monitoring staff professional registrations, certifications, and training requirements
• Ensure compliance with employment legislation, regulations and statutory requirements, promoting fair and ethical workplace practices
• Monitor general HR trends, identify patterns and produce reports as required

Employee Relations (ER)

• Provide ER support, advice and guidance to managers
• Escalate unresolved or complex ER queries to the People Manager as appropriate
• Monitor ER trends, identify patterns and produce reports for the People Manager and senior leaders as required
• Conduct ER case administration including meeting coordination, minute-taking, and producing reports

Employee Lifecycle

• Coordinate recruitment and onboarding processes, including pre-employment checks, including references, DBS checks, right-to-work verification, and professional registrations
• Act as a superuser for our Applicant Tracking System (ATS) to coordinate recruitment and selection processes
• Coordinate the leavers process including issuing acknowledgements and letters, arranging exit interviews and other exiting administration duties

Learning, Development and Training

• Maintain training records, tracking completion, certification, and expirations
• Ensure mandatory training is assigned during the onboarding process, completed and recorded, extracting regular reports for managers
• Support managers in training coordination including scheduling, managing attendance, supporting evaluation and reporting on impact

People, Culture and Values

• Contribute to an inclusive, people-first culture, strengthening diversity, equity, inclusion and belonging (DEIB) initiatives, development pathways and wellbeing so that our people can deliver the best outcomes for men in suicidal crisis
• Support employee engagement, wellbeing initiatives and other HR projects, in collaboration with the People Manager, and report on their results
• Demonstrate commitment to the James' Place values of Focus, Bravery, Compassion, Professionalism, Collaboration, Respect and Hope through all aspects of work.

PERSON SPECIFICATION
This role is ideal for an individual with generalist HR experience, an understanding of HR policies, procedures, and employment law, and a genuine passion for supporting others. You will have excellent communication, organisation and conflict-resolution skills with the ability to manage competing priorities and work both independently and collaboratively.

You will demonstrate a genuine commitment to creating a positive, inclusive employee experience, embody the James’ Place values in all that you do, and actively promote diversity, equity, inclusion and belonging.

The ideal candidate will be detail-oriented, confident in handling sensitive information, and capable of extracting and reporting on data to support informed decision-making, with strong IT proficiency across workplace systems.

Essential
Qualifications and Memberships

• CIPD Level 3 / Foundation Qualification or equivalent

Knowledge, Skills and Experience

• Experience of working in a generalist HR (or related) role
• Knowledge of HR policies, procedures, and employment legislation
• Excellent interpersonal, communication and conflict-resolution skills
• Excellent organisational, administrative and attention to details skills
• Ability to covey information clearly and effectively, both verbally and in writing
• Ability to manage time effectively, prioritise workload and meet deadlines
• Ability to record, capture and interpret data to inform evidence-based decision making
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong IT skills with the ability to learn new systems quickly and efficiently
• Competency with current office technology including MS Teams, Microsoft 365 applications, and emails and calendars
• Ability to work independently and as part of a team

Values

• Genuine passion for creating a positive, supportive and inclusive employee experience
• Ability to engage and act in accordance with organisational values and professional behaviours
• Ability to promote diversity, equity, inclusion and belonging
• Ability to work collaboratively with others
• Ability to be transparent, honest and show discretion when needed

Desirable

• Experience of working in the third sector, therapeutic environments or health-based settings
• Understanding of, and interest in, mental health and suicide prevention

WE OFFER

• A 7% employer contributory pension scheme
• Family friendly policies
• Death in service insurance scheme
• 25 days plus bank holidays leave entitlement (FTE), including enhanced holiday allowance with incremental rises after qualifying period

APPLICATION PROCESS
How to Apply
To apply, please use the online application system to submit your CV detailing your experience, roles and responsibilities, and answer the three competency-based questions. We recommend for you to use the STAR (Situation, Task, Action, Result) method as a way of clearly and concisely outlining your skills, knowledge and experience.

Here at James' Place, we want you to feel comfortable in sharing your authentic selves and personal experiences, so we ask that you do not submit an application that has been formulated by AI. You may wish to use AI to support with structural aspects such as grammar and formatting, however your application must reflect your own genuine experiences, critical thinking and creativity.

Key Dates
Closing date for applications: Friday 28th August, 9am
Interviews are expected to be held Tuesday 8th September.

Next Steps
If your application is shortlisted, we will contact you by email following the closing date to invite you to an in-person interview with up to three members of the James’ Place team. You will be able to choose a convenient interview slot using our self-service scheduling system.

The interview will be competency-based, giving you the opportunity to demonstrate your skills, knowledge, and experience in relation to the role requirements outlined in the person specification.

If your application is not shortlisted, we will contact you by email within two weeks of the closing date to let you know the outcome of your application. We encourage you to register for future job alerts here, so we can keep you informed about other opportunities at James’ Place that may be of interest to you.

Support
If you have any queries or experience challenges with the application process, please email [email protected].

James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion and belief (including no belief), marriage or civil partnership status or sexual orientation.

If you have a disability or health conditions which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.

Any job offers made are subject to the receipt of two relevant satisfactory employment references. We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.

REF-230164

This is an exciting opportunity for two Learning & Development (L&D) professionals to join our team as we implement our new L&D approach and expand our operational training team. The successful candidates will be part of a busy L&D team, providing functional support to help the organisation deliver its strategic aims and corporate priorities.

Your day-to-day duties will be varied, allowing you to utilise your training experience and digital learning capabilities within a supportive team environment, while contributing to our key deliverables and goals. You will play an integral part in enhancing the learning and development experience across the organisation. 

This role is based in the UK and sits within the People & Culture Directorate as part of the Learning & Development team.

What we’re looking for:

Working together:

• Collaborative team player dedicated to collectively developing high-quality learning solutions.
• Able to translate briefs or instructions into clear, actionable deliverables.

Delivering High quality results:

•  Results-driven with a keen eye for detail and clear communication to ensure high-quality outputs.
• Strong time management and organisational skills, with the ability to work to plans and meet deadlines.

Culture:

• Will work with a hybrid model and adapts approach to best fit each scenario and needs of others.
• Friendly and approachable; quick to build rapport with others.

Developing self and others

•  Confident in delivering engaging training sessions, both in-person and virtually.
•  Experienced in the full lifecycle of learning solutions, including planning, content development, facilitation, and evaluation.

The ideal candidates will bring experience of working within a learning and development environment, delivering training activities both face-to-face and virtually, preferably in a hybrid-working context. They will possess a positive and solutions-focused mindset and as happy working within a team as they are independently. The successful candidate will be flexible in their approach and adaptable to provide the best solutions within scope. This role will have a positive impact to the work of the L&D team and some of our key priorities and deliverables. The role holder will have a L&D CIPD qualification or equivalent, or willing to undertake the qualification.

Interview details:

• Date: W/C 14 September 2026
• Format: Online
• Location: UK Wide

Our L&D team is based across the UK. This is a hybrid role, involving working from your nearest office location (Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle) and from home. Frequent travel to other offices and locations across the UK is to be expected.

We will be hosting a briefing session  on Thursday 13th August at 12:00pm. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email using the address on our main careers page.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria:

• Proven practical experience in delivering impactful and engaging training sessions, both in-person and virtually.
• Strong teamwork and collaboration skills.
• Excellent time management abilities and proven track record of meeting deadlines.
• Committed to own Continual Professional Development.

Desirable Criteria:

•  Skilled facilitator with the ability to create immersive and engaging learning experiences.
• Knowledge of accessible design standards and inclusive design principles, ensuring equitable learning opportunities.
• Use of design software such as Articulate and Vyond, or similar platforms, to elevate the learning experience.
• CIPD Qualification, working towards qualification or willing to undertake relevant development.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)