Communications jobs

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Content & Copywriting Officer will involve developing engaging content for our social media channels, website blogs, and news section, as well as collaborating with the Search Engine Optimisation Officer to optimise copy for improved visibility and reach. You will play an important part in telling Muslim Aid’s story, inspiring our supporters, and helping to drive donations through impactful and well-crafted messaging.

About the Role:

1. Develop compelling, engaging, and audience-focused content for social media platforms, blogs, news updates, and campaigns.
2. Collaborate with the SEO Officer on the production of keyword-optimised copy for landing pages, appeals and campaign content.
3. Develop storytelling pieces that highlight Muslim Aid’s projects, beneficiaries, and impact.
4. Review written content for accuracy, consistency and alignment with Muslim Aid’s tone of voice and brand guidelines.
5. Collaborate with the programmes, fundraising and communications teams to deliver content that supports appeals and organisational goals.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Proven experience in content writing, copywriting, or digital communications.
2. Excellent writing, editing, and proofreading skills with attention to detail.
3. Experience writing for social media, websites, and blogs.
4. Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
5. Strong research skills and ability to generate creative, compelling content ideas.

Why you should apply:

Join Muslim Aid as a Content & Copywriting Officer and use your creativity to tell stories that inspire change. You’ll craft impactful, optimised content that connects supporters to our mission and drives donations. If you’re passionate about storytelling and making a difference, apply now to help shape Muslim Aid’s voice and impact.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV and a portfolio of your work. 

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA)

Are you ready to use your financial expertise to drive fundraising growth and help shape a more inclusive future for people with learning disabilities?

Join Mencap as our Finance Lead – Fundraising & Communications, Advocacy and Activism (CAA) and play a pivotal role in maximising the impact of our fundraising and advocacy work. 

About the Role

As part of our collaborative Finance Business Partnering team, you’ll support fundraising, communications, advocacy, and activism across Mencap. You’ll provide clear financial advice, insightful analysis, and strong financial management to ensure our fundraising income is used effectively to benefit people with learning disabilities. 

Over the next five years Mencap have big ambitions to significantly grow our fundraising income and increase our influencing and campaigning impact to ensure people with a learning disability can live life to the full. 

This role is a full time permanent position.There is flexibility around where the role is based. We have large offices in London and Peterborough and smaller offices located throughout the UK. You will need to travel occasionally for meetings. However, this role will primarily be working remotely. 

Key responsibilities include:

· Partnering with directorate teams to create robust budgets and forecasts, offering support and advice for realistic financial planning.

· Providing clear financial reports and analysis to help teams understand results, spot emerging issues, and make informed decisions.

· Supporting complex income forecasting (e.g. legacies), using scenario analysis to guide planning and assess risk.

· Delivering financial analysis and modelling to support investment decisions.

· Ensuring funding applications and management of restricted funds are accurate and compliant.

· Improving finance processes and reporting, including with our new Salesforce fundraising CRM system.

· Acting as key contact for external auditors and funders regarding fundraising financials.

· Ensuring accounting and financial compliance with Charity SORP and other relevant regulations.

· Managing and coaching an FBP team member, supporting their development.

What You’ll Bring

· Qualified accountant (CIMA, ACA or equivalent).

· Proven experience in finance business partnering, ideally within a charity or fundraising environment.

· Strong analytical and problem-solving skills, with the ability to interpret and communicate complex financial data.

· Excellent relationship-building and stakeholder management abilities.

· Clear communication and influencing skills, able to explain financial information to others.

· Motivation to improve systems and processes.

· Commitment to improving the lives of people with a learning disability.

Highly desirable:

· Knowledge of Charity SORP and charity finance regulations.

· Experience with restricted reserves and external reporting to funders.

· Familiarity with fundraising bids, donor engagement, and business development.

· Salesforce and/or Power BI experience.

If you are passionate about using your financial expertise to create real, positive change for people with learning disabilities, we want to hear from you!

Applications close on Monday, 3rd November. If you're interested in this position, we encourage you to apply as soon as possible. Interviews will begin once suitable candidates are identified, and the advert may close early.

Benefits

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.

Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!

About Mencap

Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.

We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.

At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.

Belonging at Mencap is for everyone, every day, everywhere.

· Everyone is expected to treat people well and make Mencap an inclusive organisation.

· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes

· Everywhere people will feel respected, valued, and safe to be themselves.

We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.

We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.

Based: EJF office in London

Contract: Full-time, permanent

Salary: £34,500-£39,500, dependent on experience

Position overview

​​This is an exciting opportunity to join the team at the Environmental Justice Foundation (EJF): one of the world's leading non-profits working at the intersection of environmental conservation and human rights. We are lean, agile, creative, strategic and most of all results-driven.

This is a varied and fast-paced role for an outstanding Senior Press Officer. The successful applicant will be fluent in French or Spanish as well as English, or ideally all three, with a proven track record of impactful journalism and/or securing high-level media coverage as part of a press office.

We are looking for someone with a passion for our work and the drive, experience and skills to build our audiences, raise the profile of our campaigns and get our perspectives in front of key decision-makers. This role would suit someone who would look forward every day to placing impactful stories which drive real-world progress for a more sustainable planet.

You will have a demonstrable ability to understand our audiences and develop communications strategies to reach them. You will enjoy meeting and briefing journalists, enthusiastically reaching out to 'sell' our key stories. You will gain significant media coverage for EJF’s messages in key outlets both across the EU and in individual Member States. The successful candidate will work independently to ensure a steady flow of high-quality press outreach, as well as pitching and writing articles and op-eds to promote our perspectives. You will know which outlets key political decision-makers read, and how to place material with them.

You will be an outstanding writer, and possess superb adaptability and inventiveness to respond to a rapidly changing policy landscape.

This is a challenging but rewarding and dynamic role, providing an opportunity to work at the forefront of critical issues of global environmental justice and unique opportunities for growth and development.

Key responsibilities

• Develop and implement integrated communication plans and campaigns to support EJF’s policy work in the EU

• Ensure impactful and consistent coverage of our campaigns, and the issues they cover, in high-profile media outlets

• Prepare press releases and media packs for report launches and external developments, ensuring both proactive and reactive coverage

• Respond swiftly to media enquiries

• Research and actively engage media contacts and outlets, remotely and in person, to increase EJF’s reach, building a database to record and evaluate this outreach

• Work with our communications team around the world to develop coordinated media strategies across geographies and languages

• Evaluate and report on our press performance, making recommendations for ongoing improvement

• Create engaging and impactful content for our various communication channels, including our website, social media, newsletters, and other relevant platforms. This includes writing op-eds and blog articles on core EJF campaign areas

• Uphold the highest standards of scientifically rigorous but engaging writing at all times

• Host press briefings at events with external stakeholders

Essential skills and attributes

• Professional fluency (including excellent writing and editing skills) in English and either French or Spanish

• At least 3 years of experience working in communications, a press office, journalism or similar, with a particular focus on placing stories with, or writing for, high-level traditional media outlets

• Knowledge of media relations, developing communication materials, writing content for different channels and developing social media campaigns

• Experience of and confidence in dealing with journalists from different types of media to ensure effective coverage

• An effective knowledge of the media outlets read by political decision-makers in the EU, and how to place articles in them

• Excellent copywriting skills, including under time pressure, and the ability to identify a good story, linking current affairs to EJF campaigns

• An exceptional level of creativity and drive to seek out new opportunities to promote EJF’s work

• Outstanding attention to detail and factual accuracy

• Reliable, determined, self-motivated, resourceful and able to work effectively with a small, dynamic, and international team

• Superb organisational skills, able to work quickly and prioritise efficiently to deliver timely outputs

• A passion for ensuring environmental justice

Desirable skills and attributes

• Professional fluency in both Spanish and French

• Experience of using social media as a campaigning tool

• Skills using website management tools

We offer you:

• Annual leave that increases with length of service

• Home working two days a week. Flexible working arrangements can be considered

• Cycle to work programme

• Other benefits depending on location

• A highly motivated and open-minded team of committed colleagues and the opportunity to develop and implement compelling propositions that can deliver campaign and organisational goals

• Great opportunities for your professional growth and personal development in close collaboration with our diverse team across Europe, Africa, Asia and South America

Applications

Please send your CV and a cover letter in English explaining why you are the right person for this job to the email address provided. Please title your email "Application for the role of Senior Press Officer".

We are committed to creating a diverse and inclusive environment. If you feel you would be a good fit for this role but are unsure if you meet every single requirement, we strongly encourage you to apply.

Closing date for applications: We will consider incoming applications until 09:00 UK time, 31/10/2025.

Only shortlisted candidates will be contacted. You must hold the legal right to work in the UK for this role.

Fundraising Communications Writer

Position Objective:

To produce persuasive, high-volume fundraising copy – including proposals for recurring and prospective major donors – that inspires support for PETA and other PETA entities. This is a fast-paced, varied role for a sharp, adaptable writer who thrives under pressure. You’ll be juggling multiple projects, switching tones with ease, and delivering clean, compelling copy quickly and independently. If you’re a high-output writer who loves spinning multiple plates and getting things done, this role is for you.

Reports to:

Fundraising Communication Manager

Term of employment:

Fixed-term (12 months, with possibility to extend)

Location:

Hybrid in London or remote in mainland UK

Salary:

£30,000 - £32,000

Primary Responsibilities and Duties:

• Write compelling proposals for existing donors and new prospects, tailored to specific interests and relationships
• Draft and revise donor correspondence, including responses to member and prospect inquiries, form letters, acknowledgement letters, and scheduled/ad hoc impact reports
• Develop copy for direct mailings and email appeals, blog pages,  and other fundraising copy to support donor engagement and acquisition
• Liaise with colleagues to gather donor insights, align on strategy, and manage workflow
• Edit and review work from requestors, ensuring clarity, accuracy, and alignment with PETA’s voice
• Manage multiple projects simultaneously and deliver high-quality work under tight deadlines
• Perform any other duties assigned by the supervisor

Qualifications:

• Professional writing experience, ideally in fundraising, journalism, digital platforms, or advocacy
• Experience writing proposals, appeals, acknowledgments, and donor communication highly desirable
• Proven ability to write quickly, clearly, and persuasively for diverse audiences
• Experience using Asana, Teams, Outlook, SharePoint, and Microsoft Office
• Strong command of English grammar
• Thorough knowledge of animal liberation issues and PETA entity campaigns
• Excellent organisational skills, meticulous attention to detail, and knack for applying feedback quickly
• Ability to manage competing priorities and meet rush deadlines without compromising quality
• Professional, collaborative approach to working with colleagues and donors
• Demonstrated initiative and follow-through
• Support for PETA’s philosophy and commitment to the organisation’s objectives
• Adherence to a vegan lifestyle strongly preferred

About the role 

Since LRU started campaigning for rent controls in 2024, we’ve secured the support of MPs, trade unions and charities, organised large demonstrations and pushed the issue of rising rents up the political agenda.

The purpose of this role is to work alongside members and other union staff to take our campaigning for rent controls to the next level through a combination of protests, local organising, coalition building and targeting of power holders, landlords and corporations. 

How we work at LRU

You will be part of the LRU staff team alongside 12 other staff, who work with members to build the power of the union by organising, campaigning, training and supporting peer support and member solidarity actions.  We expect staff to uphold the union's values, and work together to implement collectively agreed strategies.  The staff team are accountable to the elected member Coordinating Group.

Job description

• Support members to organise ambitious and effective actions and protests in support of rent controls.

• Leading on specific projects and campaigns as part of the Cut the Rent campaign and other campaign priorities decided by LRU members.  For example, if the campaigns committee decides to target a particular developer or politician as part of the wider Cut the Rent campaign.

• Working with the Union Coordinator and members to implement and track progress on the overall Cut the Rent strategy.

• Implementing organising approaches to ensure that the Cut the Rent campaigns builds the active membership and power of the union.

• Working alongside the Union Coordinator to represent LRU in external meetings and events, and help to build LRU’s relationships with other organisations.  Supporting members to do this.

• Ensure meetings of the Campaigns Committee are effective and well run.

• Work alongside members and other other staff to ensure branches participate in the Cut the Rent campaign, and feed into strategy.

• Contribute to the collective activity of the Organising Team, including taking part in phone banking and outreach sessions and team meetings.

• As time allows, work alongside other members of the staff Organising Team to support members outside of branch areas to participate in the Cut the Rent campaign. 

Location: Ware, Hertfordshire, SG12 8LX; (some hybrid working will be possible)
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications

Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college.  The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

• Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
• Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
• Create case statements, proposals, and presentations for major donor and foundation audiences.
• Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.

Storytelling & Content Development

• Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
• Adapt organizational content for various donor segments, ensuring a consistent voice and message.
• Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.

Editing & Quality Control

• Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
• Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

• Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
• Collaborate with other teams across the college including the Academic, Training and Finance Teams.
• Contribute to the development of content calendars and communication strategies.
• Track and analyse response rates and engagement to inform future copy.

· Fully participate in All Nations community activities when possible.

Qualifications

Required:

• Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
• 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
• Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
• Strong interviewing, research, and storytelling skills.
• Excellent editing and proofreading abilities with strong attention to detail.
• Familiarity with donor stewardship best practices and fundraising language.
• Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
• Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
• Ability to work collaboratively within a multicultural team and wider organisational departments.
• Experience with CRM or donor database systems.

Preferred:

• Knowledge of direct response fundraising principles.
• Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
• Experience of working with Canva and other document editing software which pair visuals with text.
• A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.

Core Competencies

• Mission Alignment: Deep commitment to the organization’s mission and values.
• Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
• Creativity: Innovative in approach while respecting brand and voice consistency.
• Collaboration: Works well across teams and responds constructively to feedback.
• Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Located at Easneye, Ware, Hertfordshire, UK.

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Salary of £26,523 per annum
 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary 
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

Free, freshly prepared lunch at the College on your working days on site.
 

The Sales and Insights Manager leads on the management and development of the CRM database and ticketing system (Tessitura). They are responsible for reporting and in-depth analysis of sales and data with the aim of better understanding our audience and delivering creative, data led, and results driven marketing campaigns.

Application deadline: 12PM, Monday 24th November 2025
Interviews will take place: The week commencing 1st December 2025
Second Round Interviews will take place: The week commencing 8th December 2025

The Marketing & Communications team is crucial to the success of the Almeida’s ambitious vision and the strategic priorities for the team include:

• Build and manage the brand of the Almeida Theatre across London, the UK and internationally.
• Take a strategic and data first approach to marketing and promoting the Almeida and its work in order to deliver income targets in excess of £3 million in ticket sales each year.
• Build and diversify the audience who experience our artistic programme and increase engagement levels among those currently least engaged in arts and culture.
• Engage with a significantly bigger audience than current ticket purchasers, curating a cultural conversation predominantly through the creation and distribution of digital content.
• Develop a segmentation strategy for audiences based on insights from our CRM system (Tessitura).
• Generate additional income from growth of the Almeida Membership and the promotion of auxiliary sales.

Key Responsibilities:
CRM:

• Lead on management of Almeida’s central CRM database, Tessitura, and act as principal point of contact with Tessitura for all system maintenance, development, and upgrades.
• Work closely with the Marketing and Development teams to maximise the use of our CRM systems and ensure they are fit for purpose and align with the goals of the organisation.
• Ensure the CRM provides an effective sales funnel and is an efficient sales process.
• Work with the Box Office Manager to set up on-sales for new productions and events.
• Update the information and content in TNEW (online booking system), working Box Office Manager to ensure a smooth sales path.
• Work with the Development team to enhance our insight into current and prospective supporters. In particular, working to support Membership recruitment and retention, to encourage donations.
• Work with the Marketing Manager to produce audience segmentation strategies.
• Help troubleshoot queries or issues, related to Tessitura filtering those that cannot be resolved internally through to the Tessitura support.
• Provide support to all of the key departments within the Almeida which generate and use data, including set up of users, and provide training as required.
• Be a key part of the Almeida’s GDPR team ensuring all our data collection and processing complies with all current and future data protection legislation.

Sales, Insights and Data:

• Compile and deliver sales reports and analysis to relevant departments across the organisation, including senior and executive leadership, tailoring reports to suit a range of requirements.
• Monitor ticket inventory and introduce strategies for managing ticket holds.
• Provide up-to-date data analysis and reporting on marketing activities to help improve the effectiveness of campaigns.
• Use sales data analysis to advise the Director of Marketing and Communications on ticket pricing strategies.
• Manage our digital audience survey (Survey Monkey) and Arts Council data collection platform (Illuminate), collating and reporting on the results and evaluation of campaigns and audiences.
• Help guide the Almeida’s audience development strategy through customer research and data analysis relating to existing and new audiences.
• Support other departments with data collection and analysis.

Other duties:

• Be jointly responsible for the accuracy of all marketing communications, maintaining the theatre brand at all times, and advocating for this across the organisation.
• Support the Marketing Manager with digital advertising.
• Help to develop and deliver marketing strategies to increase income from auxiliary sales such as merchandise and Almeida Café & Bar.

Person Specification

• Enthusiasm for theatre and the work of the Almeida.
• Significant experience of CRM and ticketing systems, ideally Tessitura.
• Digitally and technologically fluent, with understanding of relevant software and systems.
• Knowledge of in-depth ticketing data-analysis and reporting techniques.
• Highly numerate, with an interest in data and statistics.
• Experience of driving forward key audience development objectives.
• Strong attention to detail.
• A creative thinker, problem solver and confident decision maker.
• Excellent verbal and written communications skills.
• Ability and confidence in managing relationships with both internal and external stakeholders.

Equality, Diversity and Inclusion
We want to create and sustain a productive, diverse and inclusive working environment. We ask everyone who works with us to champion this ambition and embed it in their day-to-day work being at the heart of our Actions for change: Equality, Diversity and Inclusion Policy and monitored through our Action Plan.

Environmental Sustainability
We aim to be an environmentally sustainable organisation and ask that our all our teams work to support this. In doing so we are seeking to promote efficient and sustainable practices that create
minimal impact. This is outlined in our Environmental Sustainability Policy and tracked in our annual action plan.

Remuneration and Hours:
Salary: £41,000 per annum
Holiday: 25 days per annum
Probationary period: 3 months
Notice period: 3 months
Pension: As part of auto-enrolment you may be eligible for NOW pension. The Almeida contributes 3% of basic salary to a stakeholder pension scheme (Scottish Widows), following 6 months’ service and successful probationary period.
Other Benefits: theatre ticket subsidy scheme, season ticket loan, theatre tickets, staff discount in the Almeida bar and other local amenities.
Location: This position is based at the Almeida’s administration offices at 108 Upper Street, London N1 1QN. There will also be the opportunity to work remotely.

For a job description and details of how to apply please visit our website.

Business and Administration Coordinator

Coordinate the administrative function of the Southwark Catholic Youth Service, ensuring the smooth planning, and evaluation of youth events, training programmes, pilgrimages, and Mission Team administration. The post-holder acts as the central operational hub for planning, finance, admin, communications and volunteer coordination, ensuring systems and logistics run efficiently and on time so the Director and mission staff can focus on strategy and operational delivery. This is a hands-on coordination role for a natural organiser who makes things work seamlessly behind the scenes.

Key Responsibilities

1) Strategic Administration & Planning

a) Maintain the master events calendar, ensuring all youth service activities are scheduled, planned and tracked.

b) Maintain simple project boards (e.g., Asana/Trello) with owners, deadlines and status.

c) Support the Director with all aspects of administration and planning, including timelines, progress monitoring, and post-event evaluation.

d) Keep planning documents, checklists, and contact databases accurate and up to date.

e) Take initiative in identifying and implementing improvements to administrative systems, ensuring the Service runs efficiently and professionally.

2) Event & Programme Administration

a) Oversee administrative logistics for all events, including venue bookings, contractor & volunteer scheduling, catering orders, AV requests, travel, accommodation, risk assessments, and consent forms.

b) Prepare briefing packs, participant communications, and evaluation forms.

c) Maintain an event management workflow (including deadlines and task assignments) to ensure all activities run on time and within budget.

3) Pilgrimage Planning (World Youth Day & Lourdes)

a) Lead administrative planning for pilgrimages: itineraries, travel bookings, accommodation, insurance, payments, and safeguarding documentation.

b) Act as the primary contact for pilgrims, managing participant information and correspondence.

c) Organise pre-departure briefings, resource packs, and follow-up processes.

d) Support fundraising and publicity logistics for pilgrimages, ensuring precise and timely communications to participants and parishes.

4) Volunteer Administration

a) Work with other team members to maintain accurate volunteer records.

b) Track and circulate volunteer rotas, ensuring completeness.

c) Manage booking, coordination and administration of the Mission Team.

d) Oversee the onboarding and offboarding of volunteers, ensuring role descriptions, safeguarding checks, and agreements are completed.

5) Communications Liaison

a) Maintain and update the youth service website with event details, news, and resources.

b) Produce and distribute the youth service e-newsletter (via Mailchimp), ensuring mailing lists are accurate and GDPR compliant.

c) Assist with social media to share updates, provide event content, and ensure consistent messaging.

d) Commission printed and digital publicity materials.

6) Safeguarding & Compliance

a) Liaise with the Director of Safeguarding to embed safeguarding procedures in all events and pilgrimages: risk assessments, consent forms, medical records, and emergency contacts.

b) Act as the Safeguarding Representative to manage DBS applications, safeguarding training records, role descriptions, and volunteer agreements.

c) Maintain accurate, digital safeguarding and compliance files and ensure all event leaders are briefed on their responsibilities.

7) Finance & Resource Management

a) Process invoices, expense claims, and participant payments.

b) Monitor budget, reconcile accounts and prepare budget reports for the Director.

c) Reconcile bank and credit card statements with receipts.

d) Order resources, equipment, and printed materials for events and programmes, maintaining a stocklist.

e) Support the Director in financial forecasting and annual budget preparation, ensuring accurate and timely data.

8) General Office Administration

a) Arrange meetings, prepare agendas, and take minutes when required.

b) Maintain and update digital and paper filing systems.

c) Act as the first point of contact for youth service administrative enquiries, managing the youth service inbox.

d) Keep stock of branded materials, stationery, and event equipment.

e) Ensure the office environment and digital systems are well organised and professional, promoting a culture of excellence and accountability.

f) Basic facilities liaison (H&S checks, equipment log).

Legacy Group Consulting LTD are recruiting on behalf of Solar Aid for a Supporter Care Officer;

�� Location: North East London

�� Contract: Full Time, Permanent – 37.5 hours

�� Salary: £27,900pa to £29,700pa – depending on experience

�� Closing Date: Close of Business Thursday 26th June

Why this role matters

We are working with an amazing, international charity – Solar Aid where their mission is to light up every home, school and clinic in Sub – Saharan Africa by 2030, using safe, clean, solar power to recruit someone fantastic for this role.

This role isn’t just about tasks and responsibilities, it’s about joining a team where your voice is valued, your growth is supported, and your work genuinely makes a difference.

What you’ll be doing

As the Supporter Care Officer, you'll be part of wider fundraising team, reporting to brilliant Supporter Care Manager – a small but might team. You’ll be at the heart of helping deliver outstanding supporter care experience, assisting the smooth running of fundraising operations and smooth handling of non-supporter communications.

Your key responsibilities will include:

• Making sure every supporter feels heard, valued, and appreciated
• Managing donation processes and supporter communications with care and efficiency
• Supporting the team with admin tasks that keep everything running smoothly
• Working closely with colleagues across teams to create a brilliant supporter experience
• Develop and refresh supporter journeys across engagement channels, working with Engagement and Digital teams
• Review and refresh “thank you” materials, communications and processes.
• Respond to supporter enquiries received by phone and email, acting as a first point of contact for supporters.
• Contribute to the integrity of the database by amending supporter details as necessary and recognising areas for improvement to support the Supporter Experience Manager with maintenance of the CRM.

What you’ll bring

We’re not looking for someone who ticks every box - we’re looking for someone who’s curious, committed, and ready to learn. If you’ve got the following, we’d love to hear from you:

• Experience in customer service, supporter care, or a similar rolerking knowledge of online fundraising
• Strong communication skills and a real empathy for people
• Good working knowledge of online fundraising
• Comfortable using databases, emails, and admin systems – they use Salesforce – if you have experience of this, would be advantageous
• A positive attitude and a willingness to pitch in

What’s in it for you

The chance to be part of an organisation that’s making tangible impact

• Supportive, inclusive team culture
• A working environment where new ideas and testing new things is strongly encouraged.
• Hybrid/flexible working options
• Opportunities for training, learning and growth
• 7% employer pension contribution
• 27 days’ annual leave

How to apply

If this sounds like your kind of role, we’d love to hear from you.

You can apply by sending your CV and a short cover note to Seema Choudhury at Legacy Group Consultancy LTD 

If you are shortlisted for interview stage (it will be a 2 stage interview process – one informal chat online and one formal interview at the London office with an interview panel. Interview dates to be confirmed)

A note on equity

We actively encourage applications from people with backgrounds that are underrepresented in the charity sector. If you need any adjustments to take part in the recruitment process, please don’t hesitate to ask - we’re here to make this accessible to everyone.

Let's build your legacy together

We are looking for a professional who can join us in assisting in implementing our National Lottery Heritage Fund Project:  Local to Global 2.0 – From a resilient to an adaptive network. 

This project is exploring devolved power sharing among UNESCO Sites to help build their resilience and adaptability through openness and collaboration.

 This is an important administrative and coordinator role in delivering the approved purposes of the grant agreement with the National Lottery Heritage Fund by coordinating events and communications across a national network of natural, cultural and built heritage sites. 

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Search Engine Optimisation (SEO) Office role will be responsible for driving organic growth, improving online visibility, and nd optimising the performance of Muslim Aid website and other digital platforms and other digital platforms.  You will develop and implement SEO strategies that ensure our appeals, campaigns, and content are easily discoverable by our supporters and new audiences. You will play a key role in enhancing donor engagement and maximising conversions through search.

About the Role:

1. Develop and implement on-page and off-page SEO approaches to increase website visibility and traffic.
2. Carry out keyword research and competitor analysis to identify content opportunities.
3. Optimise website content, landing pages, and campaign pages for search engine performance.
4. Monitor, analyse and report on SEO performance using tools such as Google Analytics, Google Search Console and SEMrush.
5. Advise content teams on SEO best practices for blogs, appeals and campaign content.
6. Conduct regular website audits to identify and resolve technical SEO issues.

About You:

You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role

To be successful in this role, you will need:

1. Educated to degree level in relevant subject or equivalent experience.
2. Proven experience in SEO, with a track record of improving website visibility and rankings.
3. Strong knowledge of search engine algorithms, keyword research, and link-building strategies.
4. Experience using SEO tools (e.g., SEMrush, Ahrefs, Moz, Screaming Frog).
5. -Excellent communication and interpersonal skills with the ability to liaise with a variety of stakeholders and employees at all levels.
6. Strong organisational skills and the ability to manage multiple campaigns simultaneously.

Why you should apply:

Join Muslim Aid as a Search Engine Optimisation (SEO) Officer and play a key role in amplifying our digital impact. You’ll drive organic growth, boost online visibility, and ensure our appeals and campaigns reach the audiences who care most. Through smart, data-driven SEO strategies, you’ll maximise donor engagement, strengthen supporter connections, and increase conversions across our platforms. If you’re passionate about using digital innovation to make a global difference, apply now and help us grow our reach to transform more lives.

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.

The key aspects of this important new role are supporting membership, championing communications and impact, and overseeing youth engagement, which you will lead on at an organisational level, working closely with senior colleagues.

As a membership organisation, the role of Head of Membership & Impact is crucial to the core mission of our charity, and forms part of our core team, working closely with both our CEO and Head of Partnerships & Grants, with support from your line reports.

Membership: You will oversee our membership process of our 170 members, from new joiners to member training and networking provision. The responsibilities of membership are varied, but include

• Ensuring a rigorous membership onboarding, survey and renewal process
• Designing and facilitating a comprehensive membership and events offer that meets members’ needs and fulfills our commitments from funders;
• Maintaining strong direct relationships with members, and overseeing the work with supplementary schools  

Impact & Communications: You will lead YCF’s impactful communications and reporting. Responsibility areas will include:

• Overseeing YCF’s collection and effective use of our CRM and data, including about members
• Developing and writing effective and impactful reporting and storytelling of YCF’s work
• Embedding effective communications across YCF’s team
• Overseeing YCF’s online presence, including social media and our website

Youth engagement: Finally, you will oversee YCF’s youth engagement, via the following areas:

• Overseeing the delivery of our Young Ambassadors programme, in coordination with a leading youth social action provider, in line with best practice
• Facilitate and develop impactful opportunities for young Camdeners to have a say in decisions that impact them

You will also be a key leader at YCF and a core member of the SMT, managing two part-time staff members. You will champion the areas of membership, impact and communications and youth engagement across YCF and with external stakeholders. You will be called upon to represent the organisation in key spaces, including with Camden Council, key funders, and elsewhere.  

This post is subject to satisfactory Enhanced DBS check. The successful candidate must have the right to work in the UK.

About YCF

Young Camden Foundation is a registered charity, established in 2017. YCF is supported by a number of important stakeholders, including the John Lyons’ Charity, corporate partners and Camden Council, and is a proud member of the national Young People’s Foundation Trust. YCF works on behalf of our 170+ Camden members, who serve thousands of children and young people across our borough, working regularly with all local stakeholders, from local MPs to community leaders.

Under our new strategy for 2025-28, A Stronger Camden for Young People, we are clear on our strategic objectives for the next three years. Led by our CEO Daisy Srblin, and Chaired by Martin Pratt CBE, our small but mighty team punches above its weight in our borough, supporting our members and the children and young people they serve across our borough.

Essential and desirable criteria

The essential criteria we are looking for are as follows:

• Excellent communication skills, both written and verbal, with experience of report writing
• Confidence and experience in handling data, and generating reports from data
• Experience of using Salesforce, Mailchimp / similar CRM effectively
• Exceptional organizational skills, with the ability to successful manage a busy and diverse workload
• Experience generating and leading on social media / website content
• A commitment to the core values of YCF’s work: collaboration, community, equality and sustainability
• A collaborative approach to work
• Educated to degree level or equivalent experience

It would also be desirable, but not essential, if the candidate has:

• Previous experience working with voluntary and community groups and/or public sector organisations
• Experience working with young people
• Line management experience
• Understanding / professional or lived experience of the lived context of Camden
• Experience planning, facilitating and delivering events
• Experience of design software, such as Canva

We know that skills and experiences come in different forms, so if you’ve got a range of our essential criteria, and a willingness to learn, there are training and education opportunities at YCF to train you up in post.

Please review the attached Job Description for full details of this role and its responsibilities. 

What we offer

We firmly believe you’ll be working in one of the best teams in the sector, with a collaborative and supportive culture. But you’ll also benefit from:

• 25 days of annual leave per year
• In addition, your birthday off as paid leave, and office closure between Christmas and New Year
• Access to our Employee Assistance Programme 360 Wellbeing, including free in-person counselling sessions and 24/7 online and telephone GP
• Training and development opportunities throughout the year
• Free gym access and access to free creative and fitness classes as part of our Labs membership
• Access to unlimited tea, coffee, biscuits and fruit each day, and access to on-site showers
• Discount on food and drink in Camden Stables Market

Please click 'Apply now' for details regarding application for this role. 

Email Marketing Officer at The Royal Marsden Cancer Charity

Full Time, Permanent

Location: Chelsea, London UK with a minimum of one day a month in Sutton

Hybrid Working: 40% of time in Chelsea/Sutton office, London UK

£28-32k DOE

About the Role

The Email Marketing Officer role is key to our supporter communications. You will work across teams to deliver our email programme, building high-quality, personalised campaigns and engaging content using your copywriting skills. This is a varied role requiring a motivated, organised, and collaborative approach to champion engagement and a data-driven strategy.

Why Join Us?

The Royal Marsden Cancer Charity raises money to save the lives of people with cancer, everywhere. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world. From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer. 

The Marketing and Digital team are a creative and supportive team, responsible for The  Royal Marsden Cancer Charity website, email, social channels, brand building, paid advertising  and more. This is an exciting time to join our growing Marketing and Digital team as we shape and improve the charity's brand building and digital approach. The Charity is also committed to its biggest fundraising appeal to date, for a new major development project in Chelsea.

Working for us offers you a rewarding career and the chance to really improve the lives of those living with cancer. 

What you'll be working on:

• You'll support the team with the end-to-end delivery of marketing, stewardship, transactional and automated email campaigns.
• You'll create engaging content and brand-aligned creative assets, using strong copywriting and data insights.
• You'll act as a champion for email best practices, ensuring compliance with data protection regulations.
• You'll continuously develop and improve personalised user journeys to boost supporter engagement.
• You'll analyse email effectiveness using analytics (CRM, Google Analytics) and manage the email testing plan.
• You'll proactively collaborate with internal teams to share insights and ensure seamless, high-quality supporter communications.

This job is for you if…

• you have experience using an ESP such as Adestra or Mailchimp and ability to quickly pick up new digital tools and software
• you have knowledge and understanding of the principles of email marketing best practice
• you have excellent writing, copy-editing and proofreading skills, with an eye for detail and a strong command of the English language
• you have the ability to communicate, collaborate and build good working relationships
• you have strong organisational skills, ability to work proactively and manage multiple tasks concurrently.

What we offer:

• Hybrid working, with 40% of time spent in our Chelsea, London office and a minimum of one day a month in Sutton.
• 37.5 hrs a week, with flexible working around our core hours of 10am to 4pm
• 27 days annual leave
• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
• Training, support and development opportunities
• Access to the blue light discount scheme
• Range of wellbeing initiatives

Inclusion Matters

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you.

How to Apply:

Please click 'Apply' and submit your CV and cover letter.

• Closing date for applications: 9am on Monday 3 November 2025
• Interviews: 11 & 13 November 2025 (in person)
• Role starts: 5 January 2026

We are looking for a National Press Officer to manage and develop PCS's media profile.

Salary and Location

• Band 4, London, Spine points 27-23
• Starting salary: £51,759 p.a. rising to £58,877 p.a. in annual increments
• PCS Clapham

Successful candidates for the post of National Press Officer will be able to demonstrate:

• Experience of working with the media as a press officer or journalist
• Planning successful strategic media campaigns
• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Articulate and persuasive writing skills suited to a variety of diverse audiences
• An understanding of the trade union movement

The main duties of the National Press Officer role include:

• Being first point of contact representing PCS in the media, through press releases, stories and quotes
• Planning and implementing campaigns and media strategies
• Supporting and developing PCS representatives to gain positive media coverage

The ability to organise your own work, identify and set priorities and work to tight deadlines are all essential requirements for a successful National Press Officer. As well as excellent communication skills, the National Press Officer will have an interest in and understanding of trade unions and the issues facing PCS's members.

Closing date: at 12 midday on Monday 3 November 2025

Interviews will be held by Zoom: Thursday 20 November 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: NATIONAL PRESS OFFICER

Ref: 0725

Grade: Band 4, London

Salary:

London Spine points 27-23

London Starting salary £51,759 p.a. rising to £58,877 p.a.

Location: PCS Clapham

Purpose of the job:

To promote PCS in the media and maximise media coverage of PCS campaigns.

Responsible to: National Officer - National Bargaining & Policy Unit

Responsible for: n/a

Contacts

External:

Media, employers, other trade unions and related bodies, campaigning and community bodies, political parties and elected representatives.

Internal:

PCS lay reps and staff including other HQ Departments, Regional Offices and Senior Managers.

Main duties and responsibilities

1. Representing PCS in the media

• Be first point of contact and respond promptly to enquiries from the press and media on PCS issues and stories, including the provision of out of hours cover
• Establish and develop good working contacts with the press and media
• Generate media and press interest in PCS and campaigns
• Draft press releases, quotes and articles/blogs
• Ensure all media opportunities, including television, radio, digital and social media are exploited effectively
• Monitor media coverage, producing relevant reports on the analytics

2. Campaigning, media strategies and implementation

• Help plan and implement campaign strategies, ensuring the most effective use of print, digital, social and broadcast media outlets
• Arrange press conferences and journalist briefings

3. Supporting and developing lay activists

• Support PCS representatives in producing local press releases
• Provide support, training and guidance to PCSs full-time officers in drafting press releases, liaising with the press and lay activists
• Assist in providing training for PCS staff and activists on all aspects of dealing with the media

4. Team Working

• Proactively promote team working
• Participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

5. General

• Participate and input information into PCS planning and budgeting processes
• At all times implement and promote the PCSs equal opportunities policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of health and safety at work
• Participate in appraisal, training and development systems
• Act in a manner that enhances the work of the PCS and its overall public image
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Staff at this grade may be assigned or transferred to posts within grade. A training & development programme will be provided to assist with this, where required such other duties that may reasonably be required and that are within the level of the responsibility of this post
• Willing to work outside normal office hours and location on occasion (e.g. attendance at Annual Delegate Conference, where required)

Person Specification: NATIONAL PRESS OFFICER

Ref: 0725

Date: October 2025

Location: PCS Clapham

ESSENTIAL FACTORS

EXPERIENCE

• Experience of working with the media as a press officer or journalist
• Experience of planning strategic media campaigns
• Experience of preparing reports on media coverage analytics

TRAINING (including continuous professional development)

• Evidence of ongoing training and continuing professional development
• Commitment to participation in appraisal and development review process
• Commitment to undertake job-related training
• Commitment to staff development

KNOWLEDGE

• Knowledge of how print, broadcast, social and digital media work, including editorial steer, deadlines and readership
• Excellent press and media contacts
• Impact and use of Digital and IT applications in a trade union
• Understanding of the political processes in the UK and the role and work of trade unions

SKILLS

• Excellent writing skills and the ability to write good press releases and articles
• Good communication and persuasive skills, both oral and written, for a variety of audiences
• Ability to work under pressure and to tight deadlines
• Use of social media as part of media relations
• Ability to deliver training for PCS staff and activists on all aspects of dealing with the media

OTHER

• Commitment to the application of Equal Opportunities policies and practices at work
• Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
• Flexible approach to work and willing to work outside of normal office hours and location on occasions