Communications officer jobs

The Organisation

The Open SU serves the interests of around 170,000 part-time and distance-learning students spread across the UK, continental Europe and beyond. Our role is to represent and support the interests of this vast and diverse community of students. The Open SU is an independent registered charity, governed by elected student leaders. Our team of vibrant, friendly and dedicated professional staff provide the vital support needed to deliver our ambitious strategy. Though your skills and experience are important, vital to us, are your values. Here at the Open SU we are committed to a positive team culture to enable and empower all members to be their very best.

The Job

This exciting permanent role involves managing multiple projects that further Open SU’s equality, diversity and inclusion (EDI) objectives. Your involvement will be key from conception through to evaluation. You will work alongside the other Officers in the EDI and Belonging Team to create events and raise awareness of various EDI campaigns for students. You will also work closely with our volunteers, supporting them through inductions, training and helping them materialise their ideas.

The Person

This role is an excellent opportunity for a highly motivated individual with great communication skills and experience of leading projects. You will have a passion for EDI issues and supporting individuals from underrepresented backgrounds. For a small organisation, we are a very busy team. You must be comfortable working in a fast-paced environment and able to work to deadlines, manage time and prioritise your workload efficiently. You will also enjoy working collaboratively as you will be supporting other colleagues and volunteers with the planning of campaigns.

Please read the full role description and application pack below.

The Corporate Partnerships Officer will account manage and deliver the Corporate Membership
programme. They will also support the Corporate Partnerships Manager to deliver larger scale, high profile
Corporate Partnerships, ensuring excellent customer service is provided at all times to facilitate renewal
and growth of relationships.
In addition, the role will actively support the team to secure new business opportunities, supporting with
research and proposal writing and managing their own prospect pipeline to help meet team-wide income
goals.
Serving as the backbone of the team, the role will work across a variety of administrative and financial
processes as well as leading on all corporate member events and managing the corporate team’s
participation in Development wide events such as exhibition private views.
This multifaceted role presents an excellent opportunity for learning and professional development, making
it ideal for a candidate eager to develop their career in fundraising and contribute to the work of an exciting
multi arts venue at a key point of change for the organisation. The successful candidate will be supported to
gain experience across the full spectrum of Corporate Fundraising activity.

Job Title: Programme Funding Administrator 

Contract Type: 6 month fixed term (with the possibility of extending) 

Location: Hybrid WeWork Kings Cross office (minimum 3 days a week) / remote working (up to 2 days a week)

Salary: £30,500 (London Living Wage) 

Working Hours: Full time 40 (we are open to discussing the possibility of reduced hours, flexible start and finish times, or compressed hours) 

Role Purpose

The Programme Funding Assistant has four core functions:

1. Provide administrative support across a portfolio of income generation streams - Assist in identifying and cultivating strategic partnerships and fundraising relationships, support the development of funding applications, managing donor requirements, reporting to donors, and analysing data.
2. Coordinate TASC’s granting programme - Managing all tasks associated with the annual granting cycle including communication to grantees, including identifying new grantees, supporting the contracting process and supporting the development of the Annual Impact Report. 
3. Provide administrative and research support across TASC’s programme portfolio (Illicit Trade, Education and Responsible Business)
4. General administrative support including TASC’s CRM system

Position in the organisation

• Reports to the CEO but works across all programme pillars to support effective fundraising and granting processes. 

Key Relationships

• Internal relationships - TASC team, consultants, contractors
• External relationships - Donors, grantee organisations

Main Responsabilities 

Will include, but are not limited to:

1. Grant and Donor Administration (50%) 

• Coordination of a portfolio of 5 and 6-figure donors or grantors, with oversight and support from the CEO, securing repeat donations and increasing support where possible
• Administration of existing grants, ensuring that terms are adhered to and reporting processes are managed effectively
• Administration of donor communications
• Support the development of proposals in line with the objectives and guidelines of the prospective grantor outlining why funding is needed, how the project will positively impact beneficiaries, and how the funds will be allocated and managed throughout the project
• Prospecting and researching all donor types (including major donors, corporates, and trusts and foundations) that have aligned priorities
• Lead the donor engagement calendar, including drafting communications and touch points to key donors throughout the year 

2. Granting (20%) 

• Supporting the drafting and processing of all contracts at the annual granting phase
• Coordinating communications to grantee organisations
• Administering the grantee reporting process
• Managing the collation of partner reports and support the drafting the Annual Impact report for the programme

3.Programmes (Illicit Trade, Education, and Responsible Business) (20%) 

• Undertake research across programme workstreams
• Support in the organisation and coordination of events both in the UK and internationally, this could include venue booking, guestlist coordination and liaising with vendors
• Monitor news reports related to forced labour in business supply chains and other programme areas 

4. General administration and management of the CRM (10%) 

• Coordinate meetings and managing the team and CEO calendar
• Report internally on portfolio of relationships and prospects from the CRM, keeping the CRM and internal information management systems updated with records, contact, confidence levels and forecasted donations. 

This job description is not exhaustive. It merely acts as a guide, particularly as this is a new role, and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.

The Talent Set are delighted to partner with a fantastic charity to recruit for an Interim Fundraising Officer (IG and Campaigns) role. This contract opportunity offers a chance to contribute to impactful fundraising initiatives, supporting the organisation’s strategic aims through innovative campaigns and income generation.

Key Responsibilities

• Develop, plan, and execute income generation campaigns, including individual giving (IG) initiatives and other fundraising activities.
• Build and maintain strong relationships with donors, stakeholders, and partner organisations to cultivate ongoing support.
• Monitor campaign progress and analyse data to optimise performance and maximise donor engagement.
• Ensure compliance with best practices, donor confidentiality, and organisational policies.
• Contribute to the creation of compelling fundraising materials and communications.
• Provide regular updates and reports on campaign outcomes, income targets, and donor engagement metrics.

 

Person Specification

• Proven experience in fundraising or campaign management within a charity or non-profit environment.
• Strong written and verbal communication skills with the ability to craft engaging storytelling and compelling appeals.
• Excellent organisational skills and the ability to manage multiple projects simultaneously.
• Capable of working independently and collaboratively in a fast-paced setting.
• Proficiency in data analysis and using CRM or fundraising software to track progress.
• A proactive approach with strong attention to detail and an understanding of ethical fundraising standards.

 

What’s on Offer
Salary: £35,000 pro rata

6-month contract

Hybrid working- 2 days a week in office, central London

 

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

 

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.

Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.

One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.

IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.

With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.

The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.

We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.

You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.

This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.

Applications should include a CV and covering letter responding to the following questions:

1. What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
2. Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
3. Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
4. Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)

The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.

Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.

The Community Engagement + Grants Officer plays a key role in our grants team which is  responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle. 

The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team. 

 

Intensive Housing Management Officer (FTC)

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Intensive Housing Management Officer (FTC)

Location: Havering. This service does not have step free access

Salary: £27,000 (Annual Equivalent) 

Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs.

About the Role

We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. 

Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. 

Key Responsibilities Include: 

• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Carry out regular occupancy checks.
• Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
• Enhancing personal safety, health, and security through meaningful social interactions.
• Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary.
• Supporting residents to sustain their tenancies and achieve financial independence.
• Work with the wider team to support residents with their long term needs.
• Promoting economic wellbeing and helping residents reintegrate into the community.
• Complete safeguarding and other referrals where required.
• Other duties may include but is not limited to; maintain clean and tidy environments, removing rubbish, reporting repairs, ordering supplies, and other general duties.

About You

This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.

What are looking for:

• Previous experience in coordinating/delivering activities and interventions with people from different backgrounds
• Experience of working with people of complex backgrounds and/or a good understanding of the sector
• Knowledge of risk management and risk assessment
• Knowledge of license conditions and public protection
• Knowledge of tenancy management, able to share knowledge with others in the team and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs.
• Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others
• Ability to influence and negotiate positive outcomes with others; Proactive in making decisions
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Details

Position:Head of Community Support and Operations

Location:Barnsley, South Yorkshire

Hours:30 hours to be taken flexibly over Monday – Friday; 1 day wfh allowance

Salary:                                £50,562 FTE (£40,996 pro rata)

Contract type:Permanent

Reportable to: CEO

Direct reports: Volunteer Development Co-ordinator, Charity Advisor and Partnership Coordinator and any relevant roles that develop

Job Purpose

The Head of Community Support and Operations is a pivotal new role being introduced to the executive team at Barnsley CVS.  This person will be a key role in the growth and development of the executive team.  You will play an exciting part in the delivery and development of the recently developed 4-year strategy and theory of change. Your role will drive intention and focus on developing our support to the sector in a meaningful way to high standards, whilst ensuring our own internal operations reflect best practice.  You will need a strong knowledge of charity set up, management and governance along with a passion for what the VCSE sector does.  You will be confident in people management and development; have the ability to work inclusively with a wide range of people and backgrounds and the skill to see gaps and opportunities for service development.

You will work closely with the Head of Strategic Partnerships to identify gaps and opportunities to develop our offer of support to the sector whether through direct services, training, brokerage agreements or membership offers.  As you identify these opportunities, you will work collaboratively with the Head of Business Development to explore commercial income options that are also in line with our mission and vision.

Using your excellent people skills, you will act as the first point of contact for HR matters within the charity, overseeing the general management of our online HR system, policies and procedures.  You will work in collaboration with the CEO in any areas that need significant development or management.

You will keep up to date with new initiatives and ideas in the wider infrastructure sector, relevant legislation and modern thinking in relation to charity management best practice.

Benefits:

- 33 days annual leave increasing with years of service + annual leave given between Christmas and New Year that doesn't count against your annual leave

- Sick leave entitlement increases with years of service

- 5% pension contribution

- Paid leave to complete voluntary activity for up to 5 days pro rata

- Discount on local gym membership

- Flexible working with TOIL given for any additional hours worked

Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel and have experience using Raisers Edge?

TPP are recruiting a Database Officer on behalf of our client, a well-established charity with international presence. 

Benefits:

• 7% employer’s pension contribution
• Life insurance (3 x salary)
• Employee Assistance Programme (EAP)
• 25 days annual leave per annum plus bank holidays
• Free eye test
• Discount vouchers

The Role:
As a Database Officer, you will play a key role in supporting the Data & Appeals Manager by ensuring our supporter and contact database (Raiser’s Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information. 
 
Main responsibilities:
Assist in the daily management of the Raiser’s Edge database, ensuring data accuracy through regular audits.
Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices.
Reconcile and process donations from various sources, including BACS, credit cards, and online platforms.
Run direct debit and gift aid claims, ensuring valid documentation is maintained.
Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
 
Essential requirements:

• Experience in CRM systems (preferably Raiser’s Edge) and proficiency in MS Excel.
• Demonstrable experience supporting charities and fundraising teams in a data role.
• Confident working with large datasets.
• Solid understanding of GDPR and data confidentiality.
• Excellent communicator, a team player, and have a keen eye for detail.
• Excellent time management skills, able to prioritise daily tasks and manage deadlines.

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
 
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

This role is with One Newham, and we at Your Place are recruiting on their behalf.

Contract: Permanent

Reports to: Network Coordinator

Location: Hybrid – home based, but with regular attendance of meetings in Newham

Background:

One Newham is a network of voluntary and community organisations that are rooted in local communities and work to improve the lives of people in Newham. One Newham was created so that members learn from each other, benefit from each other’s strengths and expertise and through collaboration, innovate to find the best solutions to the issues that concern local people and communities, and the funds to support these.

Our mission is to champion and strengthen local charities and community organisations.  We do so by facilitating collaborative action in Newham. 

Our values inform everything we do:

Inclusion

Ensure all community groups, including grassroots organisations, feel supported and valued.

Transparency

Maintain clear, open communication with members and stakeholders.

Leadership

Take bold initiatives and act as a catalyst for sector-wide growth.

Respect

Value and honour the diversity and rights of members and the community.

We have four strategic priorities that guide our work:

Connect: We connect individuals, organisations, and communities to each other, services, and opportunities. We build partnerships and networks that facilitate collective action and initiatives.

Support: We provide and commission a support programme for our members, ranging from one-to-one advice and training, to small grants and partnership funding. We help initiatives start up and keep going by adding capacity and/or hosting projects, programmes, and fledgling organisations.

Champion: We advocate for community and voluntary action, give our members a voice, and showcase their work to funders, policy makers, and anyone interested in how local activists make a difference in Newham.

Influence: We collect data and evidence of the impact of voluntary action, and policy, on the well-being of local communities. We build relationships and engage in conversations so that policies, plans, and strategies are designed to support residents, communities, and voluntary organisations in Newham.

Purpose of the Role

The Administrator / Finance Officer plays a key role in the smooth running of One Newham. The postholder will provide reliable financial administration, maintain accurate records, support budgeting and reporting cycles, and ensure effective office and administrative systems are in place, with a strong emphasis on finance.

Key Responsibilities

Finance (priority area)

• Maintain accurate financial records on QuickBooks.

• Prepare bank reconciliations and assist with cashflow forecasts.

• Process invoices, expenses and reimbursements.

• Prepare draft management accounts.

• Support annual budget preparation and monitoring.

• Administer SafeHR (online payroll system) and manage pension returns.

• Maintain grant and project financial trackers.

• Ensure compliance with financial policies.

Administration & Office Management

• Maintain administrative systems and filing structures.

• Oversee supplies, equipment and IT procurement.

• Support onboarding of staff and volunteers.

• Act as first point of contact for routine enquiries.

• Arrange meetings, take minutes and support diary coordination.

• Assist the Network Coordinator in the organisation of network events and conferences as required, including the annual conference and Green Fair.

• Prepare board papers and governance documentation.

• Maintain databases and contact lists.

IT & Systems Support

• Coordinate basic IT troubleshooting and liaise with external providers.

• Maintain equipment records, licences and renewals.

• Support development of internal processes and digital tools.

Community Hire Scheme

• Coordinate the Community Hire Scheme, set up booking procedures, payments and deposits, and coordinate collections and returns.

• Organise regular maintenance of the equipment for hire.

• Liaise with and support the Hire Scheme volunteers and ensure that their expenses are paid on time.

• Promote the scheme widely and ensure that it is taken up by local residents and community groups.

Member and Network Communications

• Maintain up-to-date contact lists and mailing groups for One Newham members and partners.

• Support the production and circulation of member communications, including e-bulletins, newsletters and event invitations.

• Upload and update content on the One Newham website and/or member portals (where applicable).

• Assist with communications for forums, training sessions and network events (e.g. creating simple flyers, booking links, reminders).

• Help ensure a consistent, timely flow of information to members about opportunities, funding, training and key local developments.

Person Specification

Essential Experience and Knowledge

• Experience in a finance-focused administrative role, ideally in a charity or small organisation.

• Strong working knowledge of QuickBooks.

• Experience maintaining financial records, processing invoices and preparing reconciliations.

• Good understanding of office administration systems and general office management.

• Strong IT skills, including Microsoft 365 (Word, Excel, Outlook, SharePoint/OneDrive) and Google apps.

• Experience maintaining contact lists or simple CRM/mailing systems.

Skills & Abilities

• High level of accuracy and attention to detail, particularly in financial work.

• Good written and verbal communication skills, with the ability to draft clear emails and simple updates for members.

• Strong organisational skills and ability to manage competing priorities and deadlines.

• Ability to handle confidential information appropriately.

• Ability to work independently and use initiative in a small team environment.

• Practical, solutions-focused approach to day-to-day challenges.

Personal Attributes

• Reliable, proactive and well-organised.

• Calm, flexible and adaptable in a changing environment.

• Confident building positive working relationships with colleagues, members and partners.

• Commitment to equality, diversity and inclusion.

• Alignment with One Newham’s mission to strengthen the local voluntary and community sector.

Desirable

• Experience using email marketing or CRM tools (e.g. Mailchimp, Salesforce, Plinth etc.).

• Experience supporting grant administration and financial reporting.

• Knowledge of charity finance regulations and good practice.

• Basic design skills (e.g. Canva) for simple flyers or social media graphics.

Charity Administrator 

We are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

About The Branch Trust

The Branch Trust is a charity established in 2020, growing out of the outreach work of St Mary’s Church, Chipping Norton. We serve communities across Chipping Norton and surrounding villages, with a particular focus on the most deprived areas of West Oxfordshire, where barriers to accessing support can prevent individuals and families from thriving.

At the heart of our work is a deep commitment to listening carefully to the real challenges faced at grassroots level and responding in a dynamic, innovative way. Our approach brings together voluntary organisations, statutory services, and local community networks to create joined-up, practical support that treats people as whole individuals. This collaborative, holistic model—rooted in the life of the community—is something we believe can serve as a blueprint for others seeking to address complex social needs in meaningful and sustainable ways.

Driven by our Christian faith, we work alongside partners to support, encourage, and empower people of all ages, backgrounds, beliefs, and circumstances. With strong local backing, we have raised over £4 million to develop a central community hub in Chipping Norton, providing a base from which this integrated support and outreach can grow and flourish.

As our work continues to expand, we are seeking a Charity Administrator to play a vital role in ensuring that our governance, systems, and operational processes are strong and sustainable, enabling our outreach services to scale while remaining deeply rooted in the needs of the communities we serve.

Role Purpose

The Charity Administrator is responsible for governance support, HR operations, organisational systems, compliance, and internal processes. The role ensures the charity’s operational infrastructure runs smoothly and supports the staff and volunteer team effectively.

Working closely with the CEO and Trustees, the Charity Administrator will maintain, update and implement robust systems, oversee administrative and organisational processes, and support the charity’s ongoing growth and impact.

Key Responsibilities

Governance and Compliance

•Ensure the charity operates within appropriate governance structures and Charity Commission requirements.

•Act as the organisational lead on statutory and regulatory compliance, including GDPR and Health & Safety.

•Work with staff and Trustees to keep charity policies up to date and ensure they are implemented across the organisation.

•Support the preparation and collation of the charity’s Annual Impact Report.

•Liaise with the Charity Commission where required.

Organisational Operations

•Oversee the internal operations and administration of IT, HR, and legal processes.

•Support the daily running of the charity, including systems, processes, and management of organisational infrastructure, working alongside the Operations Manager.

•Work alongside the Finance Manager to approve payments and expenses.

•Help establish and maintain operational processes that enable the charity to grow sustainably.

HR and Team Support

•Support recruitment, onboarding, development, and retention of staff and volunteers.

•Maintain accurate personnel records for staff and Trustees.

•Contribute to the wellbeing and effectiveness of the team through strong organisational support, including Staff and Volunteer Handbooks.

•Attend weekly staff meetings and contribute to team life, including leading a time of worship once per quarter.

Data and Systems Management

•Oversee the charity’s IT contracts and liaise with the system providers regarding improvements or issues.

•Support staff in maintaining accurate data input and conduct regular data checks.

•Produce data reports as required and manage any data breaches appropriately.

•Ensure data is managed in line with GDPR and organisational policies.

•Support procurement, implementation, training and effective use of the charity’s CRM system.

Communications and Website (optional, for discussion)

•Help implement the charity’s communications strategy across the website, social media, and newsletters.

•Oversee and update website content in collaboration with external providers and the communications team.

•Assist in producing newsletters, leaflets, signage, and other communication materials.

Person Specification

Essential Skills and Experience

•Strong organisational and administrative skills with excellent attention to detail.

•Ability to work independently while collaborating effectively with a team.

•Experience supporting organisational operations, governance, or administration.

•Good understanding of data management and confidentiality.

•Strong communication and relationship-building skills.

•Ability to manage multiple tasks and priorities.

Desirable Experience

•Experience working within a charity or non-profit organisation.

•Familiarity with Charity Commission requirements and governance practices.

•Experience with CRM or data management systems.

•Experience supporting HR or operational processes.

Personal Qualities

•Highly trustworthy and reliable.

•Proactive and solution focused.

•Committed to supporting the mission and values of The Branch Trust.

•Comfortable working in a faith-based organisational environment.

Additional Information

•Reports directly to the CEO under the governance of the Board of Trustees.

•This job description outlines the main duties of the role but is not exhaustive.

•The appointment is subject to an Enhanced DBS check.

•Genuine Occupational Requirement (GOR): practising Christian. The post holder will participate in and occasionally lead short acts of worship within team meetings and uphold the Christian ethos of the organisation.

•Training and development opportunities will be provided.

Seeking a person with a strong understanding of the UK Parliament and  how parliamentary processes can be used to support campaigning.

Job description

• Lead parliamentary engagement for the organisation, ensuring MPs and peers are briefed effectively and engaged at the right moments.
• Identify and engage the most relevant MPs, peers and parliamentary staff on key issues, reports, parliamentary moments and campaign activity
• Draft and circulate high-quality parliamentary briefings, email updates and other materials for MPs, peers and parliamentary staff
• Organise meetings with MPs, peers, advisers and parliamentary staff, including preparing agendas, briefings and follow-up actions
• Monitor parliamentary developments, including debates, questions, statements, select committee activity and relevant legislation, and advise colleagues on opportunities for engagement
• Support the planning and delivery of parliamentary events, roundtables, receptions and campaign actions
• Maintain accurate records of parliamentary contacts, engagement and follow-up
• Investigate the possibility of forming an APPG on the implementation of Covid Inquiry Recommendations with a suitable Member of Parliament as the chair.
• Support the development and delivery of campaign activity that advances the organisation’s objectives.
• Contribute to campaign planning around major reports, anniversaries, parliamentary moments and external developments
• Assist with drafting campaign materials, including action briefings, supporter emails, event materials and other public-facing content as needed
• Assist with press and media work where required, including drafting press releases, statements, media briefings and ops notes
• Assist with drafting clear and sensitive communications for members and supporters where needed
• Attend campaign activities where required, including meetings and events
• Work flexibly across a small team and support colleagues in different areas of work where needed

Person specification

Essential

• Strong understanding of the UK Parliament and how parliamentary processes can be used to support campaigning
• Experience of engaging effectively with MPs, peers and parliamentary staff
• Experience of drafting clear, persuasive briefings and other written materials for political or policy audiences
• Understanding of how to monitor parliamentary activity and translate it into practical next steps
• Excellent written and verbal communication skills
• Ability to prioritise a heavy workload and work to tight deadlines
• Ability to handle external engagement quickly, professionally and sensitively
• Ability to work both independently and collaboratively in a small team
• Willingness to work some evenings and weekends as required
• Knowledge of, and interest in, current affairs and public policy
• Flexible and willing to contribute across different areas of work in a small team
• Personal belief in and support for the aims of Covid-19 Bereaved Families for Justice UK

Desirable

• Experience of working in a parliamentary, political, campaigning or policy environment
• Experience of supporting parliamentary events, briefings or stakeholder engagement activity
• Experience of working across campaigning, communications and policy in a small team

Covid-19 has affected us all, but some communities were disproportionately impacted, including Black, Asian and minoritised ethnic communities and disabled people, so we particularly welcome and encourage applications from candidates from those backgrounds. 

Please submit your CV and a covering letter explaining how you meet the essential criteria for this role.

Are you passionate about ensuring that the Gypsy Roma and Traveller (GRT) community access support, receive good guidance and connect with local services?  Do you understand the challenges facing the Gypsy Roma and Traveller community?  Can you offer practical advice and support to those in need in areas of housing, health and benefits?

We are seeking a skilled advice and guidance officer to work with individuals within the GRT communities in Surrey.  We want to hear from skilled individuals who combine excellent communication skills, practical advice skills, good organisation and partnership working. Previous experience working with the GRT community is essential.

To apply for this role please read the job description and person specification.

The closing date for applications is Friday 17 April, however, should we receive suitable applications before this deadline we reserve the right to withdraw this role.

We are passionate about equality and welcome applications from all sections of the community.
 

Main purpose of the job:

• To provide practical advice, guidance, information and support to GRT adults in Surrey that helps them secure appropriate accommodation, including access to relevant benefits and financial support.
   
• To signpost GRT individuals and / or their carers to connect to and engage with appropriate services.
   
• To provide Surrey’s GRT communities with information and advice in order to empower them to maintain their own health and wellbeing, with choice and control over their lives.
   
• To provide advice to statutory and other partners on working with GRT communities.
   
• To provide the above support either in person, over the phone, by video app or via email/website, that is culturally appropriate and appropriate to the individual and their support structure and needs.

Main tasks

• Support individuals in managing finances and benefit claims.
   
• Help individuals to find appropriate accommodation.
   
• Advise individuals in setting up and maintaining a home or tenancy.
   
• Signpost to appropriate health/treatment services, including in areas of mental health, healthy eating, GP registration, immunisation, family planning, pregnancy and use of NHS helplines and webpages.
   
• Signpost to culturally appropriate legal services.
   
• Give support in understanding domestic abuse and signpost to support
   
• Help carers and young carers identify themselves and know how to access support
   
• Support communities to be mental health aware and know how to access support for their emotional and mental wellbeing
   
• Signpost individuals to places they can develop domestic/life skills.
   
• Signpost individuals to places they can develop social skills/behaviour management and take part in social activities and training.
   
• Signpost individuals to gain access to other services, as required.
   
• Support individuals to use digital and online services

 

Supporting other organisations working with GRT communities

• Attend and contribute to relevant conferences, forums, training and briefing sessions regionally and locally, especially GRT related ones
• Liaise with Local Authorities, Health Authorities and other agencies regarding client issues.
• Advocate for Surrey’s GRT community through social media, letters and articles, as required
• Ensure Surrey’s GRT communities have opportunities to shape service provision and to voice their views and concerns.
• Create effective partnerships

Other responsibilities

• Perform other duties and tasks, consistent with your skills and expertise, as required in non-routine circumstances.
• Contribute to internal meetings and communications.
• Advise management team and the Board about GRT matters.
• Meet with and report as required to project funders
• Safely file and store client data and meeting notes
• Carry out risk assessments for lone working with clients

Contract

• This is a permanent contract subject to funding.  We are committed to flexible working.
• Secondment applications will be considered
• A satisfactory Enhanced DBS check will be required to undertake this post

Benefits

• 25 days holiday, and all English Bank Holidays, plus an additional 3 days between Christmas and New Year (all pro rata)
• Pension scheme, contributing 5% of salary.  Under auto-enrolement, eligibility to join is after three months.
• Flexitime system.
• Employee assistance programme.

Person Specification

Essential Skills & Experience

• Experience giving advice, guidance and signposting
• Knowledge of housing, health and benefit systems and processes
• Experience of working to agreed targets and deadlines
• Good IT skills including Office applications and databases.
• Ability to plan, balance and manage multiple priorities
• Access to transport for regular travel within Surrey (for which mileage can be claimed)
• Ability to simplify and explain complex processes

Desirable Skills & Experience

• Experience of working with GRT communities, and knowledge of the challenges
• Experience of working or volunteering in a not-for-profit organisation
• Ability to function with a degree of independence
• Lone Working experience
• Report writing for varied audiences
• Good IT skills including experience using Office applications, databases and social media
• Experience of dealing with conflict
• Strong understanding of Equality and Diversity
• Understanding of Safeguarding principles for vulnerable communities

Personal Qualities

• Ability to take initiative and responsibility for your work
• Strong organisational skills
• Empathy with clients, local authorities and colleagues
• Able to work flexibly and to multi-task
• Resilience
• Honesty, integrity and respectfulness
• Persuasive interpersonal skills

Harris Hill is delighted to be partnering with Emmaus Hastings & Rother to recruit an inspiring and values-driven Chief Executive.

Location: St Leonards-on-Sea, East Sussex (TN37)
Salary: circa £55,000 per annum

This is a rare opportunity to lead a truly unique organisation supporting people who have experienced homelessness through community, purpose and meaningful work.

About the organisation

Part of the wider Emmaus UK federation, Emmaus Hastings & Rother offers more than accommodation — it provides a home, belonging and opportunities to rebuild lives through its social enterprise. The community supports up to 23 companions working across two retail sites.

About the role

As Chief Executive, you will provide strategic, operational and cultural leadership, ensuring the organisation delivers on its mission while remaining sustainable and forward-thinking.

You will work closely with the Board of Trustees, staff, volunteers and companions to create a safe, inclusive and empowering environment, while leading on:

• Strategic planning and governance
• Financial sustainability and organisational performance
• Social enterprise growth and innovation
• Safeguarding and regulatory compliance
• Community development and companion support
• External partnerships and stakeholder engagement

This is a hands-on leadership role where visibility, compassion and strong decision-making are key.

About you

We are seeking a confident and empathetic leader with a strong track record in senior management.

You will bring:

• Proven senior leadership experience in a charity, social enterprise or complex organisation
• Experience managing budgets, operations and organisational risk
• Strong people leadership skills, with the ability to inspire and develop teams
• Confidence working with boards and governance structures
• Excellent communication and relationship-building abilities
• A strong alignment with the Emmaus ethos of solidarity and community
• Emotional intelligence, resilience and a practical, hands-on approach
• A commitment to equality, diversity and inclusion

Experience in homelessness, supported housing or social enterprise is desirable but not essential.

To receive the full job pack or arrange an informal discussion, please submit your CV.

Please note, CVs are reviewed on a rolling basis, and due to the high volume of applications, only suitable candidates will be contacted with further information. The deadline for full applications is 13th April, so please express your interest before this date.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.