Location: London hybrid, a minimum of two days in the office
Reporting to: Head of Corporate Partnerships
Salary: £45,000 - £47,000 (dependant on experience)
About In Kind Direct
For nearly 30 years, In Kind Direct has been at the forefront of product redistribution in the UK, ensuring that no one misses out on life’s essentials. Founded by HM The King, we partner with leading brands and retailers to channel everyday goods—hygiene items, household products, toys, clothing and more—to over 6,000 community groups. Every week, we help more than half a million people in need. Yet, poverty and exclusion remain as key challenges within the UK, and we’re on a mission to reach even more people with more products.
Our values
We work with kindness, togetherness and integrity, driving innovation.
The opportunity
We are seeking an adaptable, and enthusiastic self-starter with experience in account management or business development to join our dynamic and passionate team. You will have the proven ability to build strong personal relationships and networks, engage and influence senior stakeholders.
You will be responsible for managing new / current corporate partner organisations to maximise product donations in line with our ambitious five-year strategy. You will be responsible for developing mutually beneficial relationships based on understanding of the “why” and matching that with the benefits of working with In Kind Direct. You will possess commercial hunger, drive, and a desire to deliver results against clear KPI’s.
Crucially, you will have experience building new partnerships with organisations in several key categories for which you will have ownership. You will be aware of the prospective organisations’ internal and external business drivers, understand their KPI’s and know how to build propositions that excite them. You will be able to demonstrate how you have delivered results within this environment.
Key Responsibilities:
Partner Management:
- Accountability for the value distributed, engagement, frequency of donation, campaign participation, financial contributions and relevant KPIs of partner portfolio.
- Protect, nurture and grow relationships with a defined number of existing corporate partners (retail and non-retail), developing persuasive and tailored proposals, progress reports and analysis.
- Support the shift from surplus donations to planned donations which could be through retailer/sales activations
- Use a tiered approach to prioritise and build deeper relationships, shifting from reactive to proactive planning, and develop joint business plans with priority partners.
- Work closely with the Marketing and Charity network team to maximise corporate involvement and engagement in the events and content programme.
- Work with several cross functional teams as required, from ecomm, finance, charity network and operations and customer service teams.
- Negotiate contracts with corporate partners
Business Development
- To research and identify suitable prospective corporate partners for securing donations of product in line with the charity and network-user needs.
- Creativity to propose new ideas, and propositions to drive value for In Kind Direct and its network.
- Creatively utilise In Kind Direct Campaigns, network feedback, research and data points to unlock new conversations, including retailer activations
Presentation and Analysis
- Produce and develop compelling proposals and presentations for a wide range of corporate partnership audiences, from staff to senior executives.
- Maintain accurate records, analysis & reporting of activity on in-house CRM system.
- Maintain a strong external profile as an ambassador for the charity, whilst keeping up to date with developments in the Corporate and Charity Sector.
- Work closely with Head of Corporate Partnerships & Head of Business Development to ensure robust forecasting of corporate accounts including accurate maintenance of product donation and corporate financial pipelines
To succeed in this role, you will be able to demonstrate:
- Relevant commercial experience in sales, account management or relationship management
- Proven ability to deliver results against KPIs and targets
- Experience building strong, collaborative partnerships, including joint planning and delivery against shared objectives
- Confident communicator with excellent written, verbal and presentation skills
- Highly organised, with strong administrative skills and the ability to prioritise a busy workload
- Comfortable working with PowerPoint, Excel and databases/CRMs to produce reports, presentations and insights
- Able to build effective relationships with a wide range of internal and external stakeholders
- Collaborative, adaptable and proactive, with a creative approach to engaging corporate partners
- Passion for change and impact, with a genuine interest in the charity and corporate responsibility sector
- Strong alignment with In Kind Direct’s values of kindness, togetherness, integrity and innovation
All training, development and equipment will be provided.
Why In Kind Direct?
As well as having the chance to work in a charity that helps thousands of people each year, our team benefits include volunteering days, 28 days holiday each year including 3 days between Christmas and New Year, excluding public holidays), an interest-free travel loan, and a generous pension scheme entitlement. We are an equal opportunity employer and support our team to succeed in their roles through training, adaptations, flexibility in working, access to our Employee Assistance Platform, and a range of policies to support people in their personal, family and care responsibilities.
We are an accredited Great Place to Work – and have additionally been recognised as a Great Place to Work amongst small Charities and a Great Place to work for Women.
We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations.
We especially welcome applications from anyone with lived experience of being on a low income or working with smaller charitable organisations.
We will meet all reasonable expenses that will support anyone invited to interview to be able to participate.
If there's anything such as a disability or other circumstance that might affect your ability to take part in any stage of the application or interview process, please don’t hesitate to contact us directly. We’ll do our best to provide any support or adjustments you may need to take part fully and comfortably. Sharing this information will not affect your application in any way.
How to apply
The deadline for applying for this role is 9am on the 13th May 2026. We ask all applicants to complete an Equal Opportunities Monitoring form, either through our website or our online application process.
To apply, please submit your CV and a brief supporting statement (max. 500 words) through our online application portal.
Applications submitted without a supporting statement may not be considered.
- 1st stage interviews will take place week commencing 18th May 2026
- 2nd stage interviews will take place week commencing 25th May 2026 and you will be asked to complete a task, full details will be provided
REF-228 252
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About us
Our mission is to make life better for carers. Across the UK today, 5.8 million people are carers, supporting a loved one who is older, disabled or seriously ill. We provide information and advice on caring, help carers connect with each other, campaign with carers for lasting change, and use innovation to improve services.
About the role
This is an exciting new post; with oversight of Carers Wales information and advice service, training and learning offer, and Employers for Carers support. Find out more about Employers for Carers Wales on our website.
As part of a small and busy team, the post holder will be required from time to time to support with delivery of these services, as well as playing a key role in their strategic development.
About you
We are looking for someone with a background in service delivery; with experience of providing information and advice, and designing and delivering training and learning.
The ideal post holder will be equally comfortable planning strategically and rolling up their sleeves to deliver. This means we need someone who is a great communicator with excellent leadership skills who can also turn their hand to managing budgets and client accounts, helping us to plan the future development of our services offer.
You’ll be fluent in Welsh including in written correspondence with a solid understanding of carers and the issues and challenges they face.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation; fostering an environment and working culture that celebrates and promotes diversity and inclusion. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role, dependent on the needs of the applicant.
We are proud to be an Employers for Carers member. We have signed the Menopause Workplace Pledge and achieved the Disability Confident Employer accreditation. We aim to offer interviews to those who have a disability covered under the definition outlined in the Equality Act 2010 and who meet the minimum criteria for the role. The minimum criteria can be found under the Essential section of the Person Specification of the recruitment pack. Please let us know if your application is being made under the Disability Confident Scheme. You are not required to share the nature of your disability or long term health condition. You will need to state in your email application that you are making your application under the Disability Confident Scheme as you consider yourself to be disabled, or as having a disability. If you meet the minimum criteria then you will be offered an interview.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply, please email the recruitment team to discuss.
The closing date for applications is Friday 15 May 2026 at 5pm.
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks before a formal offer is made.
The client requests no contact from agencies or media sales.