Noah's Ark Children's Hospice is partnering with Robertson Bell on a retained basis to recruit a Director of Finance on a permanent basis. This is an exciting opportunity to join a highly regarded children's hospice at a pivotal stage of its development, taking a leading role in strengthening financial performance, improving organisational effectiveness and helping shape the charity's next phase of growth.
This is more than a traditional Finance Director role. Noah's Ark has undergone significant transformation in recent years, moving from a predominantly community-based service to operating a 24/7 hospice facility at The Ark. The successful candidate will join at a critical point in this journey, with the opportunity to strengthen the finance function whilst working closely with the wider Senior Leadership Team to ensure the charity is making the best possible use of its resources and delivering maximum value for children and families.
For an ambitious, commercially minded finance leader, this is an opportunity to combine strong financial leadership with genuine organisational impact, helping to shape a more effective operating model and contributing directly to the future direction of the charity.
The role
- Partner with the CEO, Senior Leadership Team and Board of Trustees to shape the charity's financial and strategic direction during a period of organisational change.
- Stabilise and strengthen the finance function, ensuring high-quality financial management, robust controls and accurate, insightful reporting.
- Lead the budgeting, forecasting and financial planning process, including modelling different care delivery approaches, investment decisions and longer-term strategic scenarios.
- Support the charity to improve its financial position, identifying opportunities to increase efficiency and ensure resources are being deployed to maximum effect.
- Oversee statutory accounts, external reporting, audit and regulatory requirements, ensuring the charity maintains strong financial governance and compliance.
- Ensure effective management of reserves, investments, cash flow, liquidity, insurance and restricted funds.
- Contribute to the development of the charity's next multi-year strategic plan, bringing commercial discipline, financial insight and a practical focus on delivery.
- Identify opportunities for cost efficiency and productivity improvements across the organisation, working collaboratively with colleagues to turn insight into action.
- Support the design and implementation of new IT and financial systems, ensuring they provide the information and controls required to support an effective organisation.
- Lead and develop a small finance team, setting clear expectations, building capability and creating a culture of accountability and high performance.
- Play an active role in wider organisational leadership, bringing constructive challenge and financial insight to decisions beyond the traditional finance remit.
The organisation
Noah's Ark Children's Hospice provides specialist care and support to babies, children and young people with life-limiting or life-threatening conditions, alongside their families. Its purpose-built hospice, The Ark, opened in 2019 and provides a unique environment where children can receive specialist care, therapy, bereavement support and family services in a safe and welcoming setting.
Rated 'Outstanding' by the Care Quality Commission, Noah's Ark supports families across North and Central London and Hertsmere, delivering care wherever it is needed - in the family home, within the community or at The Ark.
This is an organisation with a warm, supportive culture and a strong commitment to its values of Kindness, Excellence and Courage. It is now looking for a finance leader who can combine that collaborative approach with the confidence to challenge constructively, make difficult decisions and drive meaningful improvement.
Essential criteria
- Fully qualified accountant (ACA, ACCA, CIMA or equivalent).
- Strong experience leading a finance function.
- Strong understanding of financial controls, governance, audit and statutory reporting.
- Demonstrable experience producing and interpreting high-quality financial information that supports effective decision-making.
- Experience leading and developing teams, with the confidence to set expectations, address underperformance and hold colleagues accountable.
- Excellent communication and relationship-building skills, with the ability to engage and influence senior stakeholders and non-finance colleagues.
- A proactive, hands-on and self-starting appr
Registered Charity
51 - 100
We help children who are seriously unwell make the most of every day
Thank you!
About the Role
A home is more than a property. It’s the foundation for independence, security and belonging.
As Housing Manager at Norwood, you’ll provide a high-quality, compliant and person-centred housing management service across a portfolio of our supported living properties.
You’ll take ownership of the full tenancy journey, from allocation and sign-up through to tenancy sustainment and move-on. But this role is about much more than managing agreements and processes.
You’ll build relationships with the people we support, understand what matters to them and help ensure their homes are safe, well maintained and appropriate to their individual needs. You’ll conduct regular tenancy visits and property inspections, support people to understand their rights and responsibilities, and help resolve issues before they put a tenancy at risk.
Working closely with our Property and Operations teams, Registered Managers, families, advocates and external partners, you’ll bring together strong housing practice with an understanding of the individual.
Your impact will be clear: sustainable tenancies, safer homes, greater independence and a positive experience for the people who call them home.
About Norwood
Founded in 1795, Norwood is the oldest Jewish charity in the UK. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives.
At Norwood, you will make a real difference every day. You will be part of a supportive and inclusive team where kindness is shown in how we care, respect shapes how we work together, belonging ensures everyone feels valued, and empowerment enables people to thrive.
We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Who We Are Looking For
You’ll be an experienced housing professional who understands that good housing management starts with the person.
You’ll bring strong tenancy management experience and a sound understanding of housing law, regulation and compliance. You’ll be confident managing the practical realities of a housing portfolio, including tenancy agreements, rent accounts, arrears, voids, repairs, inspections, tenancy breaches and disputes.
Alongside that technical knowledge, you’ll know how to build trust.
You’ll be able to adapt your communication to individual needs, explain sometimes complex housing matters clearly and make sure the people we support understand their tenancy, their rights and the choices available to them.
You’ll be comfortable working collaboratively with support teams, families, advocates, social workers, local authorities, housing providers and other partners to resolve issues and achieve positive outcomes.
Most importantly, you’ll combine professional judgement with a person-centred approach, recognising that behind every tenancy is someone’s home, independence and sense of security.
Your Day to Day
You’ll:
- Take ownership of a defined portfolio of supported living properties and manage the full tenancy lifecycle
- Conduct regular visits with tenants to review their tenancy, identify emerging issues and support tenancy sustainment
- Carry out property inspections during scheduled visits, identifying repairs, property condition and health and safety concerns
- Ensure tenancy agreements, records and documentation remain accurate, up to date and fit for purpose
- Deliver accessible tenancy sign-ups using approaches appropriate to individual communication needs, including easy-read information and visual aids
- Help tenants understand their rights, responsibilities and security of tenure
- Monitor rent accounts and manage arrears proactively
- Support tenants with Housing Benefit applications and other relevant benefits, including liaison or signposting to specialist agencies where appropriate
- Manage tenancy breaches, anti-social behaviour and disputes proportionately and with a trauma-informed approach
- Oversee allocations, voids and move-on arrangements
- Work with Property Services to make sure repairs and maintenance are addressed promptly
- Help ensure homes are safe, compliant, well maintained and appropriate for neurodiverse needs, including sensory considerations
- Build strong relationships with tenants, families and advocates
- Facilitate tenant engagement and ensure the tenant voice influences how services develop
- Promote independence, participation and community inclusion
- Identify and respond appropriately to safeguarding concerns
- Work collaboratively with social workers, support teams and other professionals
- Develop relationships with local authorities, housing associations, registered providers, private landlords and benefits agencies
- Contribute to audits, inspections, reporting and continuous service improvement
Qualifications, Training & Experience
Essential
You’ll bring:
- A housing qualification or be working towards one
- Effective tenancy management experience
- Experience delivering performance measures and improving customer service within a housing management environment
- Knowledge of exempt accommodation
- Strong knowledge and understanding of housing legislation and tenancy management
- Experience working collaboratively to deliver improvements for customers
- Understanding of the Renters’ Rights Act 2026
- Knowledge of safeguarding legislation
- Understanding of the Equality Act and inclusive practice
- Knowledge of health and safety compliance
- An understanding of neurodiversity, including autism, ADHD and learning disabilities
- Strong communication and interpersonal skills
- The ability to adapt your communication to individual needs
- Strong problem-solving and conflict-resolution skills
- Good organisation and workload management
Desirable
It would be advantageous if you also bring:
- Experience within supported housing or social care
- Knowledge of welfare benefits
- Experience working directly with neurodiverse people
Reward and Benefits
- 21 days annual leave + 8 Bank Holidays (FTE) + Jewish Festival Days
- Enhanced parental pay
- Employee Assistance Programme
- Health cash plan covering dental, optical, and therapy treatments, with virtual GP access, private consultations, and wellbeing tools via the My Medicash App
- Blue Light Card scheme access
- Cycle to Work scheme
- Free on-site parking
- A supportive, and experienced leadership team.
A bit more information:Norwood’s Broadway House, located at 80 - 82 The Broadway, Stanmore HA7 4HB, is the charity’s head office and main administrative base.
It brings together Governance, Leadership, Fundraising, Finance, People and Culture, and Marketing and Communications, providing coordination and support to Children & Family Services and Adult Services.
The office supports Norwood’s mission to help people with neurodevelopmental disabilities, their families, and children in need across London and the South East. It is also the main point of contact for referrals, general enquiries, and charity business.
Safe Recruitment: Norwood is committed to safeguarding and promoting the welfare of the children, young people, and adults we support. This role is subject to safer recruitment checks in line with CQC Regulation 19, and appointment is conditional upon satisfactory pre-employment checks, including Right to Work in the UK and a DBS check appropriate to the role.
The client requests no contact from agencies or media sales.
Thank you!
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focuses specifically on providing excellent financial services in a Christ-centred way.
About the Role
As the Finance Co-ordinator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to finance. As a key member of the team, you will be the primary user of many existing processes, and will be the key person in implementing new systems we are planning to enable us to be more efficient. You thrive on knowing you are using both your numerical and organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
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Welcome from the Operations Director
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How this role fits into the wider YLI and Operations Team
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Full Job Description and Person Specification
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Details of how to apply online (application form)
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Deadline and interview dates
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YLI Faith and Conduct Policies - check we're in alignment with one another's beliefs
Accessibility & Support
We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or accommodations at any stage of the application or interview process, please let us know. You can reach out to us in confidence at the email in our application pack, and we will be happy to support you.
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Registered Charity
51 - 100
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.