Community employment specialist jobs
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The Quality Assurance Manager plays a vital role in ensuring high standards, consistency and reliability across all Day One services. Working closely with the Heads of Hospital Services and Community Services Development, the post holder leads the design and implementation of a robust organisational quality framework, service standards, auditing tools and monitoring processes. They provide assurance that services are safe, effective and delivered in line with Day One’s values, carrying out regular audits, analysing findings and submitting clear monthly performance reports to the Director of Services.
This role supports both continuous improvement and compliance, maintaining all operational service policies and ensuring safeguarding quality is monitored appropriately, with concerns escalated to senior leads. Through thoughtful analysis, clear reporting and a supportive approach, the Quality Assurance Manager ensures Day One’s services remain consistent, high quality and driven by best practice.
What You Will Bring
To be a highly organised, outcome focussed self-starter, with excellent communication and project management skills. You will have experience designing quality and auditing frameworks for complex service delivery teams, and writing and development organisational policy that links to service user care. You will be both autonomous and collaborative, working diligently to enhance the work of our services teams in a way that ensures continuous monitoring and improvement of all areas of our support.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 6th April 2026
Interviews:
First stage virtual: Wednesday 15th April 2026
Second stage in-person (Leeds): Tuesday 28th April 2026
For further information, please see the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
If you are passionate about building partnerships that help young people overcome adversity and thrive, we would love to hear from you.
£37,000-£40,170
Jamie’s Farm Bath, near Box, or other Jamie’s Farm locations considered
Permanent
Full-time 37.5hrs Mon-Fri, but part-time (0.8 FTE) also considered
An exciting opportunity to play a central role in enabling more young people to benefit from the Jamie’s Farm experience. At a time of real growth for our charity, we are looking for an experienced, driven and enthusiastic Partnerships Manager to join our team. You will build and manage a portfolio of school and organisational partners, develop lasting relationships, and secure the bookings that enable us to continue delivering our mission.
What is Jamie’s Farm?Jamie’s Farm is a charity that supports young people by combining therapeutic work, farming, and purposeful activities to help them thrive. Through residential visits to our working farms, we provide a nurturing environment where young people can reflect, build confidence, and develop the resilience they need to overcome personal challenges.As part of the dynamic HQ team we offer a beautiful and unique supportive working environment, a competitive salary, and the opportunity to be part of a team that is passionate about making a real difference.
More about the role:As Partnerships Manager you will manage bookings from new and existing school partners, working to ensure our farms are fully booked with the young people who need us most. You will take a lead in recruiting partners for our newer farms in Skipton and Lower Shockerwick, as well as for specific projects including work with schools in Westminster, Ealing, and with groups of asylum-seeking young people. Working alongside the Senior Partnerships Manager, you will develop relationships with academy chains, local authorities and other charities, and represent the charity at conferences and events to grow awareness of our work.
Location : Jamie's Farm Bath (HQ) preferred but other Jamie’s Farm locations considered
About you:We are looking for someone with proven experience forming long-term partnerships and a track record of seeing processes through from start to finish. You will be a clear, confident communicator, able to adapt your approach to a wide range of external audiences, and someone who brings genuine warmth and enthusiasm to building new relationships.
Organised and systematic, you ensure no opportunities are missed and are comfortable managing a busy pipeline of leads, bookings and relationships. You bring an entrepreneurial spirit and a collaborative approach, and you are passionate about Jamie’s Farm’s mission and the difference our work makes to young people.
Please see the full job description, desired experience and employee benefits by exploring our recruitment pack below. Don’t meet every single requirement? We’d still love to hear from you – your unique skills and experience could be just what we’re looking for.
How to Apply: Please apply via the Jamie’s Farm website. Read through the full recruitment pack and return both a completed application form and equal opportunities form to the email specified on our jobs page.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Skill Mill Supervisor
Location: Cheshire
Contract: 2-year Fixed Term
Salary: £29,000 – £34,000 (annual increments, subject to performance & probation)
Reporting to: Operational Manager
Closing date: 4 April 2026
The Role
This is an exciting opportunity to undertake one of the most crucial roles within the organisation. The Skill Mill Supervisor supports disadvantaged young people 16+ within the Justice System into work:
-
promoting learning and developing skills and pro-social behaviours
-
building relationships and establishing a work ethic
-
developing employability and practical skills
-
supporting the young people to overcome the barriers that can result in them failing to obtain or sustain opportunities that lead to sustainable training and employment.
As the local Supervisor, you will be responsible for managing and working alongside a group of young people as they undertake assigned tasks that involve manual work / gaining a trade in addition to liaising with local partners to provide the team with opportunities to develop employment skills.
The successful candidate will be expected to:
-
propose and develop innovative and effective plans to promote the Skill Mill locally,
-
risk assess and risk manage
-
cost and plan small works,
-
identify and source paid and unpaid work opportunities,
-
uphold health and safety requirements
-
and provide progress reports to customers and the Skill Mill management team.
To be considered for this position it is essential that you have experience of direct work with young people who are considered to be at risk. This will include those who are at risk of crime, anti-social behaviour, previously been unemployed and may have had adverse childhood experiences.
You will possess previous experience of direct work with young people as well as experience of site / small scale construction / environmental / horticulture works and health and safety at work regulations.
Key Responsibilities
Managing a team of young people and ensuring that you:
-
Establish positive, supportive, and trustworthy relationships with the young people to understand their needs and aspirations.
-
Provide emotional support, act as a listening ear, offer guidance on life skills, and encourage personal, social, and emotional development.
-
Work with young people to identify, set, and achieve personal and social goals, while also recording and tracking their progress.
-
Help young people discover and develop their skills, talents, interests, and aspirations, potentially through new opportunities and experiences.
-
Support young people in exploring positive pathways in education, training, and employment by encouraging positive choices and building resilience.
-
Uphold responsibilities for safeguarding and promoting the welfare of the young people you interact with.
-
Liaise with partners such as schools, social workers, and other services to ensure effective holistic support and signpost to specialist interventions.
-
Maintain accurate and professional case notes and records of interactions and outcomes, adhering to organisational policies and data collection requirements.
-
Assist with the day-to-day administration of the program, which may include database management, reporting, and communication.
Undertaking environmental and construction jobs and tasks and duties as determined by partners and other contractors of The Skill Mill. These could include:
-
Landscaping and fencing works
-
Maintenance of gardens, parks, bridleways, and similar public areas
-
Clearance of debris and blockages that are associated with site management, flood risk and environmental damage
-
ground works potentially associated with flood risk management site maintenance and habitat development
-
Remedial shrubbery and foliage activity and banks work that are associated with flood risk invasive species clearance and habitat development
-
building, repairing and maintenance of culverts, conduits, pipework and other built areas that are associated with flood risk, watercourses and habitats
-
improvement and maintenance of habitats, including planting activity associated with sustainable wildlife
-
Maintaining the safety of self and others in the workplace completing Risk Assessments and Method Statements where appropriate.
-
Participating in the training associated with the post
Person Specification
Essential Requirements:
-
experience of working with young people and helping them develop and achieve their potential.
-
Ability to apply best practice when working with young people to enable them to meet their objectives.
-
To communicate effectively with colleagues and partners to promote opportunities for young people.
-
Ability to work effectively with key partner organisations including criminal justice and businesses
-
Knowledge of industry/trade with a strong understanding of Health and Safety.
-
Clean Driving Licence as role is expected to transport young people to and from identified work experience provisions.
-
Enhanced DBS check is required
What We Offer
-
A chance to make a real difference in a growing social enterprise.
-
A supportive and collaborative team environment.
-
Flexible working arrangements to suit your lifestyle.
-
20 days annual leave plus bank holidays.
-
Opportunities for professional development and training.
How to Apply
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
About The Skill Mill
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C.
Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment.
About you
You will:
- Be confident driving a van and travelling long distances
- Have experience working with people affected by substance misuse
- Have lived experience of hepatitis C, or experience supporting someone who has
- Be reliable, compassionate, and well organised
- Have good communication skills
- Hold a clean driving licence (essential)
What you’ll do
- Recruit and support volunteer peers
- Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services
- Coordinate education sessions and community-based hepatitis C testing
- Support people into hepatitis C treatment and ongoing care
This role requires regular travel across Oxford & Thames Valley.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Skill Mill Supervisor
Location: Cambridgeshire
Contract: 1-year Fixed Term (with the potential to extend, subject to funding)
Salary: £29,000 – £34,000 (annual increments, subject to performance & probation)
Reporting to: Operational Manager
Closing date: 4 April 2026
The Role
This is an exciting opportunity to undertake one of the most crucial roles within the organisation. The Skill Mill Supervisor supports disadvantaged young people 16+ within the Justice System into work:
-
promoting learning and developing skills and pro-social behaviours
-
building relationships and establishing a work ethic
-
developing employability and practical skills
-
supporting the young people to overcome the barriers that can result in them failing to obtain or sustain opportunities that lead to sustainable training and employment.
As the local Supervisor, you will be responsible for managing and working alongside a group of young people as they undertake assigned tasks that involve manual work / gaining a trade in addition to liaising with local partners to provide the team with opportunities to develop employment skills.
The successful candidate will be expected to:
-
propose and develop innovative and effective plans to promote the Skill Mill locally,
-
risk assess and risk manage
-
cost and plan small works,
-
identify and source paid and unpaid work opportunities,
-
uphold health and safety requirements
-
and provide progress reports to customers and the Skill Mill management team.
To be considered for this position it is essential that you have experience of direct work with young people who are considered to be at risk. This will include those who are at risk of crime, anti-social behaviour, previously been unemployed and may have had adverse childhood experiences.
You will possess previous experience of direct work with young people as well as experience of site / small scale construction / environmental / horticulture works and health and safety at work regulations.
Key Responsibilities
Managing a team of young people and ensuring that you:
-
Establish positive, supportive, and trustworthy relationships with the young people to understand their needs and aspirations.
-
Provide emotional support, act as a listening ear, offer guidance on life skills, and encourage personal, social, and emotional development.
-
Work with young people to identify, set, and achieve personal and social goals, while also recording and tracking their progress.
-
Help young people discover and develop their skills, talents, interests, and aspirations, potentially through new opportunities and experiences.
-
Support young people in exploring positive pathways in education, training, and employment by encouraging positive choices and building resilience.
-
Uphold responsibilities for safeguarding and promoting the welfare of the young people you interact with.
-
Liaise with partners such as schools, social workers, and other services to ensure effective holistic support and signpost to specialist interventions.
-
Maintain accurate and professional case notes and records of interactions and outcomes, adhering to organisational policies and data collection requirements.
-
Assist with the day-to-day administration of the program, which may include database management, reporting, and communication.
Undertaking environmental and construction jobs and tasks and duties as determined by partners and other contractors of The Skill Mill. These could include:
-
Landscaping and fencing works
-
Maintenance of gardens, parks, bridleways, and similar public areas
-
Clearance of debris and blockages that are associated with site management, flood risk and environmental damage
-
ground works potentially associated with flood risk management site maintenance and habitat development
-
Remedial shrubbery and foliage activity and banks work that are associated with flood risk invasive species clearance and habitat development
-
building, repairing and maintenance of culverts, conduits, pipework and other built areas that are associated with flood risk, watercourses and habitats
-
improvement and maintenance of habitats, including planting activity associated with sustainable wildlife
-
Maintaining the safety of self and others in the workplace completing Risk Assessments and Method Statements where appropriate.
-
Participating in the training associated with the post
Person Specification
Essential Requirements:
-
experience of working with young people and helping them develop and achieve their potential.
-
Ability to apply best practice when working with young people to enable them to meet their objectives.
-
To communicate effectively with colleagues and partners to promote opportunities for young people.
-
Ability to work effectively with key partner organisations including criminal justice and businesses
-
Knowledge of industry/trade with a strong understanding of Health and Safety.
-
Clean Driving Licence as role is expected to transport young people to and from identified work experience provisions.
-
Enhanced DBS check is required
What We Offer
-
A chance to make a real difference in a growing social enterprise.
-
A supportive and collaborative team environment.
-
Flexible working arrangements to suit your lifestyle.
-
20 days annual leave plus bank holidays.
-
Opportunities for professional development and training.
How to Apply
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
About The Skill Mill
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
The Skill Mill is an innovative social enterprise dedicated to transforming lives and communities. We provide employment opportunities for young people with criminal convictions, equipping them with skills and experience through delivering high-quality environmental services, such as grounds maintenance, horticulture, and flood prevention. Our mission is to reduce reoffending, enhance employability, and create sustainable social and environmental impact.
Please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Join our dedicated Reproduction Team and bring your veterinary expertise to a programme built on ethics, compassion and exceptional welfare standards. This is your chance to play a vital role in ensuring every puppy begins life with the very best foundations.
As our Canine Reproduction Specialist, you’ll work hand‑in‑hand with our Veterinary Surgeon to support successful, welfare‑focused breeding outcomes. Your insight and care will help maximise conception rates and litter sizes, while safeguarding the physical and emotional wellbeing of every breeding dog.
You’ll champion best‑practice reproductive care, influence high‑quality decision‑making, and help ensure that long‑term comfort, health and happiness remain at the heart of every breeding choice we make.
Based at our National Breeding Centre near Leamington Spa, you’ll work 35 hours per week between 8am and 6pm, Monday–Friday. You’ll also participate in a 1 in 4 weekend rota, ensuring continuous, outstanding care for our dogs.
If you’re passionate about canine welfare and want your work to have a lasting, positive impact, we’d love to hear from you!
What You’ll Do
- Carry out key reproductive duties, including cytology, progesterone testing and supervising matings, ensuring the highest standards of welfare and outcomes.
- Support clinical care for breeding dogs, applying your knowledge of canine anatomy, physiology and behaviour.
- Maintain accurate records, analyse reproductive data and contribute to continuous improvement across the breeding programme.
- Develop skills in ultrasound and reproductive techniques, including artificial insemination, under veterinary direction (full training provided).
- Work collaboratively with colleagues, volunteers and external partners, representing the breeding programme professionally.
What You’ll Bring
- Registered Veterinary Nurse with the Royal College of Veterinary Surgeons.
- Significant experience working in a veterinary practice.
- At least one year’s experience in a scientific or laboratory setting, with the ability and willingness to learn new techniques.
- Advanced knowledge of canine anatomy and reproduction, gained through academic study and/or practical experience.
- Strong understanding of canine behaviour, temperament and reproductive health.
- Good understanding of laboratory processes and equipment.
- Confident dog‑handling skills.
- Physical dexterity to safely supervise matings.
- Excellent communication skills and the ability to work effectively with colleagues at all levels.
- Competent user of Microsoft Office, including Excel and PowerPoint.
What We Offer
No two people with sight loss are the same — and none of our people are either. That’s why we’re proud to offer a range of person‑centred benefits designed to support each member of staff in the ways that matter most.
Our flexible benefits package includes a generous holiday allowance, a matched contributory pension scheme and access to discounts and cashback, giving you the freedom to choose the options that work best for you. It’s our way of showing how much our people mean to us and helping you feel supported both in and outside of work.
About Us
How to apply
Further details on the full role are attached below. When you are ready to apply, submit an online application form via this page.
If you would like to have an informal conversation about the role before applying, or require any accessibility support to apply, our friendly recruitment team is ready and waiting to help.
As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. You will also be asked to complete a few job-specific questions as part of this application process, so please be prepared to write your answers to these questions.
If you want to know more about the teams who work at Guide Dogs, you can find it on our Careers Page
Our Commitment to Diversity and Inclusion
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality.
As a Disability Confident Employer, we are proud, whenever possible, to offer an interview to all candidates that meet our selection criteria, and who indicate they wish their application to be considered under our Disability Confident interview commitment. For more details, visit our careers site.
If you are successful you will need to provide evidence of your right to work in the UK via our digital ID checking supplier; in addition, we cannot offer visa sponsorship at this time.
Safeguarding
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.
At Guide Dogs, we believe in fair and equitable hiring practices. A criminal record will not automatically disqualify an applicant from consideration for a position. Each case will be evaluated individually, taking into account the nature of the offense, its relevance to the role, and the time that has passed since the incident. We encourage all candidates to disclose relevant information, and we assure you that it will be handled confidentially and fairly.
Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If you are applying for a disclosure role, please note that you will be required to undergo an enhanced DBS check and sign up to the DBS update service.
For high volumes of applications, we reserve the right to close adverts earlier than advertised.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Stop Domestic Abuse is a trauma informed organisation; the work we do to support those effected by domestic abuse may be triggering for those with past trauma. Please only apply if you are living free from abuse. If you’d like to talk to us about this, please get in touch.
Location: Southampton
Salary: £27,482 - £28,552
Hours per week: 37.5
Contract Type: Permanent
Reference Number: STOPDA836
Main Purpose and Scope of the Job:
Working closely with Royal South Hants Hospital and Southampton General Hospital’s Safeguarding Teams, you will provide support and advice hospital-wide, with a focus on Accident and Emergency and Maternity Services.
Assessing the needs of individuals and ensure the service user have a clear pathway of support across services and agencies, both mainstream and specialist.
Working with those experiencing domestic abuse to increase their personal safety, and that of any children, and inform them of their rights and options and to identify the needs of their children and support them to access appropriate services.
Strengthening and developing links and pathways with RSH & Southampton General Hospital colleagues and other partnerships that collaboratively work within the RSH & General.
Promoting awareness of the experiences and needs of those living with domestic abuse, particularly in relation to their mental and physical health.
What We Offer:
Time off and Flexibility:
- 25 days’ annual leave plus bank holidays (Increasing with service)
- Birthday day off
- Child’s first day of school off
- Option to purchase up to 10 additional days’ leave per year
- Flexible and hybrid working
- Protected time of up to one hour each month
Family-Friendly Benefits:
- Enhanced Maternity, Paternity, Shared Parental and Adoption leave
- IVF Leave
Health and Wellbeing:
- Westfield Health Healthcare Cashback Plan (after probation)
- Westfield Health Personal Health Insurance (after 2 years’ service)
- Employee Assistance Programme
- Eye care vouchers
- Cycle to Work Scheme
About Stop Domestic Abuse:
Stop Domestic Abuse is a proud women-led organisation supporting victims and survivors of domestic violence and abuse across Portsmouth and Hampshire. Our vision is a world without domestic abuse, and we work to ensure that it’s ‘everyone’s business.’
We provide refuge and community-based support, delivering in a trauma-informed way for adults, children and young people, tailored to individual needs. Our 19 refuges offer safe, welcoming homes, and across our services we provide one-to-one support and group activities to help improve their safety and to meet others with similar experiences. We support children process their experiences and help regain a sense of safety.
Our UP2U programmes support those seeking to change abusive behaviours, and we also offer specialist support for victims of stalking. We also deliver training to professionals, including the hair and beauty industry, to recognise domestic abuse and connect people to specialist support services.
Our Values:
Equality, Openness, Honesty, Respect for individual dignity and diversity, Empowering women and children, and Care and Compassion – are at the heart of everything we do. By committing to these values, we aim to significantly improve the lives of those we support and work towards our vision of a world without domestic abuse.
The client requests no contact from agencies or media sales.
About the role:
As a Project Worker at our Stacey Street service in Islington, you’ll support adults who have experienced homelessness or rough sleeping to rebuild stability and move towards independent living. This is a hands-on role in a busy hostel environment where no two days are the same.
You’ll work directly with residents who may be navigating challenges linked to mental health, substance use, trauma or contact with the criminal justice system. Through strengths-based support planning and clear risk management, you’ll help individuals identify goals, overcome barriers and take practical steps forward. From supporting someone to engage with treatment, to sustaining a tenancy or accessing training and employment, your work will focus on realistic, sustainable progress.
Day to day, you’ll build trusted relationships whilst maintaining professional boundaries. You’ll collaborate with internal teams and external partners to coordinate the right support at the right time, ensuring residents are prepared for successful move-on. You’ll keep accurate records, respond calmly in challenging situations and contribute to a psychologically informed environment where people feel respected and motivated to change.
This role is about creating momentum. By helping residents move from crisis towards stability, you’ll play a key part in freeing up hostel spaces for others in urgent need and strengthening SHP’s mission to end homelessness for good. If you’re resilient, person-centred and motivated by seeing people take meaningful steps forward, this is your opportunity to make a tangible impact every day.
About you:
- A non-judgemental approach to working with multi-disadvantaged clients and to promote a strengths-based approach.
- Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.
- Experience helping people to identify personal goals and supporting them through a process of change, including managing challenging situations in relation to people, including responding calmly to crisis and deal promptly, effectively and safely to complex situations.
- Strong time management skills, ability to work on own initiative, manage competing priorities and maintain high standards.
- Willingness and ability to work on a rota system of early and late shifts, which may include some variable hours including some evenings and weekends.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing Date: Sunday 29th March at midnight
Interview date: Friday 10th April at our Stacey Street service in Islington
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted for this role.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Following a strategic pause to reset the organisation with the help of an interim senior management team, we are now ready to recruit our long-term Chief Executive Officer.
Self Help UK (SHUK) provides holistic support and knowledge via close interaction with local communities, peer groups and volunteers to a) prevent long-term health conditions and b) help those with existing conditions to feel more confident, informed and supported in navigating their health journey in a way that works best for them.
Our values are empowering others, putting people first, acting with integrity and showing compassion.
We are looking for a Chief Executive Officer to take us into the next phase of growth, with the following responsibilities:
- Forming relationships with local charities and funders in Nottinghamshire and wider East Midlands region, and building relationships within the Deaf community, locally and nationall
- Representing SHUK across relevant forums, networks, and platform
- Bringing funding into core/central functions and securing ongoing funding for existing and future projects
- Managing the operations of SHUK via a senior leadership team of managers and function leads
- Ensuring SHUK is compliant with charity and employer regulations, ensuring high standards of governance, transparency, and integrity
- Ensuring overall financial control of the organisation, supported by the Finance Manager, keeping a regular eye on the core and restricted cashflow
- Supporting the Board of Trustees by ensuring they are making decisions based on accurate information and context
- Ensuring all members of staff and volunteers are supported and developed
- Ensuring SHUK’s services are of high quality and have a positive impact on those who use them
- Driving continuous improvement in quality, standards, image, and reputation
The personal qualities this role needs are:
- A dynamic leader, with ideas and principles that align with those of SHUK
- Enthusiasm to take on a challenge, focused on ensuring SHUK has long-term sustainability
- Clear management abilities at all levels in order to challenge, engage, address issues and provide support
- Able to communicate a clear vision and strategy, with proven ability to translate vision into business plans
- Demonstrable understanding of charity finances, with strong budget management, financial planning skills and the ability to diversify income
- Experience of working in the voluntary sector, with direct experience of fundraising
- Knowledge of the current NHS plans, and the significance of health inequalities – able to make a case for its importance during bids
- Knowledge/understanding of the Deaf Community
- Experience of managing change and stabilising an organisation
- Business development/networking skills
- Able to pivot between strategy and transactional or work with others to provide those skills, leading through empowerment
- Active interest in and knowledge of the Nottingham/Nottinghamshire locality.
- Able to work in Nottingham at least one day per week
Background:
SHUK is a leading peer support organisation with over 40 years of experience in developing and delivering peer-led services. Our mission is to empower individuals and communities by embedding peer support principles into health and wellbeing initiatives. We have created a range of innovative programmes that help people living with cancer and other long-term health conditions to navigate challenges and take control of their health and wellbeing.
We work in partnership with Macmillan Cancer Support on projects that make a real difference. These include national and local initiatives for the Deaf community, volunteer-led support for anyone affected by cancer, and prehabilitation services for those facing complex treatment. We are collaborating with our Integrated Care Board (ICB) on cancer projects, and work within our Integrated Care System (ICS) to strengthen partnerships and synergies with local health and care delivery, improve health literacy and increase cancer screening uptake among underserved communities in Nottingham. Looking ahead, we are exploring a new direction to position SHUK as a holistic, person-centred support provider, embedding peer support and volunteer-led activity at the heart of everything we do. Our vision is to challenge health inequalities and enable people to feel confident, informed, and supported in shaping their own health journey.
A selection of causes covered by SHUK:
- Peer support
- Long-term health conditions
- Cancer diagnoses and prevention
- Voluntary sector support
- Health inequalities, including the deaf community
- Under-served communities
To apply for this role, please send the following by 31/03/26:
1. CV
2. Covering letter (no more than two pages of A4, outlining how you meet the criteria in this role description)
3. The names, job titles and contact details of two work-based referees, and if we have your permission to contact them pre or post interview stage.
Please note:
We are an equal opportunities employer and value diversity at all levels of the organisation. We welcome applications from everyone, regardless of age, gender, disability, ethnicity, religion or belief, sexual orientation, or background.
We are committed to creating an inclusive workplace where everyone feels respected and able to contribute.
The client requests no contact from agencies or media sales.
Psychotherapist / Counsellor
At Prospect Hospice, we know that facing a life-limiting illness can bring profound emotional and psychological challenges for patients, families and those who care for them.
We are looking for a compassionate and experienced Psychotherapist or Counsellor to provide specialist psychological support to people navigating the complex emotional realities of serious illness, loss and end of life.
This is a meaningful opportunity to help people explore fear, grief, identity and resilience, while supporting clinical teams to deliver truly holistic hospice care.
Hours: 8 hours per week (with flexibility to meet service needs)
The role
Working as part of our Family Support Team and wider multidisciplinary team, you will provide specialist psychotherapeutic assessment and intervention for patients and families experiencing complex emotional and psychological distress.
Your work will help ensure that psychological and spiritual care remains fully integrated within our hospice services.
In this role you will:
- Provide specialist 1:1 psychotherapy and counselling for patients and families with complex psychological needs
- Support people experiencing distress related to diagnosis, illness progression, trauma, grief and loss
- Contribute psychological expertise within multidisciplinary team discussions and care planning
- Provide consultation, supervision and training to staff and volunteers
- Lead reflective practice and staff support where appropriate
- Contribute to the development and evaluation of psycho-spiritual services across the hospice
Through your expertise and compassion, you will help patients and families find ways to cope, adapt and maintain dignity during some of life’s most difficult moments.
About you
You will be an experienced psychotherapist or counsellor who brings both professional expertise and emotional insight to your work.
You will have:
- A recognised counselling or psychotherapy qualification and registration or accreditation with a recognised UK professional body
- Experience delivering 1:1 psychotherapy in complex or emotionally demanding settings
- Strong skills in assessment, formulation and therapeutic intervention
- Experience supporting people facing serious illness, trauma, grief or bereavement
- The ability to work both independently and collaboratively within a multidisciplinary team
Experience in palliative care or healthcare settings would be an advantage.
Informal visits or calls are very welcome, please contact Jaqui Gullis, Clinical Lead or Simon Brooks - Consultant.
The Family Support team say
- "We’re a small, supportive team where everyone’s voice matters. We work with autonomy and are dedicated to creative, person centred care.”
- “The work is challenging and it can be emotive, but it is deeply rewarding and the team work is strong”.
- "The leadership is strong and leaders are accessible, engaging and empowering. Clinical supervision and reflective practice is actively enabled”.
- "We have a strong learning culture and work closely with an experienced multi-disciplinary team. Together, we create meaningful and positive change for the people we support.”
Interviews will commence Monday 20th April.
We offer a great range of benefits, including:
- 27 days annual leave entitlement plus bank holidays (rising with length of service)
- Membership of the NHS pension scheme is available for existing members
- Generous contributory pension scheme for all other staff
- Discounts with local retailers, gyms and service providers including Blue Light Discount Card
- Employee Assistance Programme and wellbeing team
- Supportive induction, training and development
- A values led, inclusive working environment
How to Apply
Please apply through our jobs page
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Equality & Diversity
Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We welcome applications from all individuals regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Safeguarding
We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment process, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
An exciting opportunity has arisen within Pure Innovations in a pivotal role where you’ll help shape the future of our charity’s relationships and service growth, driving meaningful impact across Greater Manchester’s communities.The Relationship & Growth Manager will lead Pure’s business growth by successfully building strategic relationships with commissioners, funders and stakeholders, which will develop firm foundations for new business, transforming these into tangible new business ventures for Pure Innovations.
The role requires an understanding of the Greater Manchester health and social care landscape, including local authority commissioning teams, NHS Greater Manchester, Adult Social Care, VCFSE networks, and place based partnership structures.
The postholder will draw upon existing networks to expand Pure’s influence and identify opportunities, leading the bidding lifecycle, ensuring all submissions are accurately costed, high quality, and effectively project‑managed through to submission.
We’re seeking a well‑connected leader from the Greater Manchester health, social care, or VCFSE sector who can unlock opportunities, forge strong partnerships, and drive the growth of innovative, high‑impact services.
Responsibilities:
- Work across the organisation to ensure a proactive business growth vision.
- Lead on the delivery of new business by continually horizon scanning for opportunities, exploring tendering options and reviewing trend data.
- Develop relationships with Greater Manchester health, social care, statutory and VCFSE organisations to create business opportunities aligned with strategic priorities
- Use GMCA strategies and commissioning plans to Co-design responsive provision or develop viable business propositions.
- Represent Pure within Greater Manchester commissioning forums, VCSE networks and partnership groups.
- Produce and present outcome focused reports including a Business Growth Dashboard.
- Deliver innovative and creative outcomes supporting organisational growth.
This role is ideal for someone who:
- Has worked in a senior role within business development for a social care provider, supported employment service, NHS partnership team, or Greater Manchester VCFSE.
- Understands how to navigate adult social care commissioning, NHS community pathways, or specialist provision to generate business opportunities.
- Has a network that may include strategic commissioners within health, education social care and community organisation’s.
- Passion for improving outcomes for people with disabilities, learning differences, autism, long term health conditions, or those at risk of social isolation in Greater Manchester
Person Specification
Education and Qualification
Essential: GCSEs level 4+ in Maths & English.
Desirable: Qualification in business or project management.
Essential experience:
•Minimum 2 years business development experience within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.
•Understanding of Greater Manchester devolution priorities and how they influence commissioning priorities, for local health and care agendas
• Bid writing for health/social care contracts (£500,000+)
•Contract negotiation with local authorities/NHS partners
• Social value commitments and ethical practices.
• Excellent communication, negotiation and influencing skills.
• Strategic thinking, analysis and project management.
Desirable experience:
• Minimum 2 years’ experience in a Senior business development role within the Greater Manchester health, social care, VCSE, or supported employment ecosystem.
• Existing relationships with commissioners, Greater Manchester Combined Authority, local authorities, Integrated Care Systems (NHS GM), or social care providers.
• Co designing social impact models
Why Join us?
•Rewarding career pathways and progression opportunities with an award-winning organisation, which puts people first (not profits).
•Full Induction, training & Development programmes.
•Leadership development program recognised by Chartered Management Institute.
•Flexible working hours (subject to the needs of the service).
• 22–30 days holiday after 5 years’ service (pro rata - part-time staff) + Bank Holidays.
• Health Benefits including Simply Health cover, dental treatment plan cover or gym membership. (after completion of probationary period).
•Bonus birthday holiday after 5 years’ service.
•Company events and fun days out.
•Discount at Catering Outlets.
• Employee Assistance Programme- 24-hour helpline for support and advice.
•Nest pension Scheme-salary sacrifice basis. Pure makes a scheme % contribution.
•Mental Health at work first aiders to offer guidance and Support when required.
•Refer a friend recruitment scheme.
Pure Innovations is an equal opportunity employer and a proud supporter of the Disability Confident scheme and the Armed Forces Covenant. If you have a disability or are a member of the armed forces community, please let us know, and you will be automatically invited to interview, provided you meet the essential criteria.
Additionally, please let us know if you require any reasonable adjustments or support with the recruitment process.
The client requests no contact from agencies or media sales.
This role is vital to the growth of our charity and represents an exciting opportunity for the right candidate to join our small but dynamic team.
You will work closely with the Director of Fundraising and Events Manager on events, corporate, trusts and foundations, community, and individual fundraising efforts.
This is a fantastic opportunity to gain valuable experience in a fast-paced fundraising environment.
The successful candidate will be motivated to improve life for autistic people - joining a team that is passionate about delivering impact. They will be a strong advocate for ensuring that all opinions are heard and respected and will have the ability to communicate with people of all backgrounds and with different communication styles and support needs.
Main duties and responsibilities
As Fundraising Officer, you will:
- Develop and maintain positive relationships internally with colleagues and externally with stakeholders, donors, and funders.
- Create marketing materials, including content for social media and our website.
- Work with the Director of Fundraising and Events Manager, to deliver a series of high-quality, high-profile fundraising events, including assisting with logistics and supporter engagement.
- Take initiative to explore new areas of fundraising and contribute to innovation.
- Own and manage delegated tasks or parts of projects, ensuring successful and timely delivery of work.
- Provide administrative support to the fundraising team, including sending fundraising packs, processing donations and fulfilling orders from our e-shop.
- Respond to supporter queries via phone, email, and web with professionalism and empathy.
- Maintain accurate supporter data in the CRM (Customer Relationship Management) system.
- Create quarterly Gift Aid claims reports via the CRM system and liaise with the finance team to ensure timely submission to HMRC.
- Prepare thank-you letters, certificates, and merchandise to support fundraisers and events.
- Manage incoming post for fundraising and donors, process Gift Aid declarations, and maintain stock levels for shop and event materials.
- Produce monthly reports on income, donor activity, and progress against target.
Person specification (who are we looking for?)
Essential
Qualifications
- While there are no specific essential qualifications, the successful candidate will need to demonstrate a good standard of numeracy and literacy and proficiency in MS Office Suite.
Experience
- Knowledge of and/or personal interest in autism and current issues relating to autism and community preferences.
- At least one year’s experience in a similar role within a charity or nonprofit organisation.
- Experience in using CRM (Customer Relationship Management) systems.
- Track record of managing multiple tasks autonomously and meeting deadlines.
- Experience in building strong relationships, managing expectations and engaging confidently with a range of stakeholders.
Skills
- Organisational and administrative skills, including the ability to manage your own time and multiple priorities to achieve high-quality outcomes.
- Ability to maintain systems for data management and keep accurate records of fundraising activities and donor interactions.
- Confident communicator, able to explain ideas clearly in writing and in conversation.
- A reliable team player who can prioritise work effectively and manage tasks under pressure.
- Good numeracy skills and the ability to work on simple budgets.
- High level of accuracy and attention to detail.
- Ability to contribute to team discussions and work collaboratively with colleagues.
- Demonstrate an awareness of, and commitment to, inclusion, equality, and diversity.
- A good working knowledge of MS Office 365 and ability and willingness to learn new IT systems (with support/training where needed).
Desirable (please still apply even if you do not have these)
Experience
- Knowledge of data protection and General Data Protection Regulation (GDPR) compliance for handling donor information.
- Experience of process mapping and CRM migration projects.
- Experience of digital content creation and donor engagement.
- Experience of remote and/or hybrid working.
Skills
- Able to apply basic marketing skills across different channels, such as emails, social media posts, or printed materials.
- A proactive learner with a passion for exploring new areas of fundraising and developing professionally.
We are aware that the skills required for this role may be interpreted differently by different people. Our selection process will focus on the desired outcomes, and we are open to different ways of achieving them.
At Autism Action, our work focuses on making life better for autistic people by identifying and driving the big changes needed across society.
The client requests no contact from agencies or media sales.
Job title: Senior Practitioner Talking Therapies for Anxiety and Depression
Service: Talking Therapies for Anxiety and Depression (formerly IAPT)
Responsible to: Clinical Services Manager
Salary: Starting salary SO1-Sp29a £34,934
Hours: 22.5 hours
Contract type: Fixed Term until March 31st, 2027
Location: Hybrid
About the Psychological Therapies & Wellbeing Services Department
Mind CHWF’s Psychological Therapies &Wellbeing department has been BACP accredited since 2016 and we specialise in:
·trauma-informed and compassion-focused practice
·lived experience leadership and representation
·‘third wave’ cognitive behavioural/evidence-based therapies (group and one to one models based on Acceptance and Commitment Therapy, mindfulness-based therapies, Compassion-focused therapy, and Dialectical Behaviour Therapy)
·a Practitioner Training Programme for our evidence-based model, ‘Radical Self-Care (RadSec)’, currently undergoing accreditation with BAMBA (British Association for Mindfulness Based Approaches)
·clinical research with our academic and NHS partners (City, University of London and NELFT)
·psychological therapies for:
ocommon mental health problems such as anxiety and depression via our Talking Therapies Service for Anxiety and Depression (formerly IAPT - Improving Access to Psychological Therapies). Our Step 2 provision uses ‘third wave’ group modalities, particularly Acceptance and Commitment Therapy (ACT). Our Step 3 focuses on Person-Centred Experiential Counselling for Depression (PCE-CfD).
oAfrican Caribbean heritage communities (in partnership with our IRIE Mind project),
oLGBTQ+ communities (in partnership with our Rainbow Mind project)
ocomplex developmental trauma and enduring mental health conditions (City and Hackney Wellbeing Network)
opeople who have lost someone to suicide (Grief in Pieces project)
oalcohol and substance misuse (City and Hackney Recovery Service)
All staff, trainees and volunteers have opportunities to participate in a wide range of in-house and external trainings through our networks. Practitioners in specialist services are offered relevant evidence-based training (IAPT Step 2 practitioners receive training in group protocol using Acceptance and Commitment Therapy, and our Recovery Service workers receive intensive training and supervision in our group models: Radical Self Care, Acceptance and Commitment Therapy and Managing Anger & Difficult Emotions).
At Mind CHWF, we offer significant personal and professional development opportunities, encourage innovation and initiative from our committed and talented practitioners, and offer skill-building and experience of working across multiple projects and modalities in an award-winning mental health organisation.
Purpose of the post:
The Senior IAPT Practitioner will play a key role in delivering and developing Mind in the City, Hackney and Waltham Forest’s specialist Talking Therapies provision for African Caribbean Heritage (ACH), LGBTQIA+ and Global Majority communities.
The post holder will primarily deliver High Intensity (Step 3) psychological therapy, providing evidence-based one-to-one interventions for people experiencing anxiety and depression within a culturally responsive framework. The role will focus on delivering structured therapies such as Person-Centred Experiential Counselling for Depression (PCE-CfD) or other NICE-recommended modalities, alongside clinical assessment, formulation, and risk management.
In addition to clinical delivery, the role will include a small leadership component involving line management and professional support for Step 2 practitioners working within the specialist pathway. The post holder will help ensure quality, consistency and good practice across the Step 2 provision and may provide temporary clinical cover or guidance where service gaps arise.
The role contributes to improving equitable access and outcomes for African Caribbean Heritage, LGBTQIA+ and Global Majority communities, supporting the service to address inequalities in mental health provision.
Mind CHWF has a long-standing commitment to community-led and culturally responsive mental health services. We particularly welcome and encourage applications from Black women, who are currently underrepresented in senior roles in psychological therapy.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reference Number: V566
Job Title:Mentor Manger
Location: Dundee
Contract Type: Fixed Term Contract
Hours: 35 hours per week full time
Salary: FTE £25,625
DBS/PVG: PVG required
Job Family: 3
Line Manager: Project Manager Mentoring and Supported Volunteering Program
Closing date: 27th March 2026
Interview Date/s:TBC
Anticipated start date: TBC
Volunteering Matters
Who we are
At Volunteering Matters, we believe people have the power to create change. Whether through volunteering by helping others and giving time, or through social action such as speaking up, campaigning, or leading change, everyone can make a difference. We bring people together to build stronger communities across England, Scotland and Wales, making sure everyone has the chance to get involved and create real change.
What we do
We help people of all ages and backgrounds get involved in volunteering and social action. We focus on making sure that everyone, no matter their situation, has the chance to take part. We work with local people.
How we do this
We support people to share their time and skills to help others and tackle big challenges in their communities.
· We remove barriers to volunteering and social action, making it easier for people who don’t always get the chance to take part.
· We listen to and amplify voices that aren’t always heard, helping volunteers and communities influence change.
· We help volunteers beyond their first experience, offering training, support, and pathways to new opportunities.
· We connect businesses with communities, creating meaningful employee volunteering projects.
· We show the impact of volunteering and social action, proving how it changes lives for the better.
Our promise to volunteers
We are always looking for new ways for volunteers to make a difference. We bring people together across generations and backgrounds to learn from each other and create change. At the same time, we make sure that all our volunteers are trained, supported, and valued, so they feel confident in what they do.
It’s a brilliant time to join us. We’re evolving, growing our impact, and shaping a future where everyone can take part and feel they belong.
Role Purpose
Our Mentoring and Supported Volunteering program (MSV) empowers people to improve their quality of life & reduce their vulnerabilities by using volunteer mentors and volunteer opportunities within their communities to build resilience, confidence & aspirations, gain practical experience, boosting CV’s through obtaining UK based references and moving towards employment.
Our approach is person centered and participants are matched with a volunteer mentor whose experience, expertise or interests compliment the needs & aspirations prioritised by the person and provide peer support & mentoring delivered flexibly in the community.
Regular intensive engagement sessions with volunteer mentors provide a unique third space between services/institutions/employer & friend/peer in which people can work towards positive changes & goals in a supportive, strengths-based setting.
MSV focusses on a strengths-based approach, combining peer support & mentoring enabling people to engage in a self-determined & positive way with community and employment opportunities.
We also offer tailored, and supported volunteer placements with our third sector charity partners, for a period of 3-6 months tailored directly to the individual’s needs. This is based on their job aspirations, current skillsets, motivations, and interests to create the “best fit” and get the most out of the experience. The mentor manager successful in this post will not directly place or support participants in these volunteering placements but will work closely with the MSV volunteer manager as there is often cross-over of participants and ‘in-house’ referrals between mentoring and supported volunteering, as these services are often complementary to each other.
Who does MSV support? - Participants eligible for All in Dundee support include, but are not limited to:
· Those who are long-term unemployed / inactive
· Those with mild to moderate physical and mental health conditions, including disabilities,
· Those requiring specialist / bespoke support to access the workplace (e.g. neurodiverse customers)
· Those with severe and enduring mental health conditions
· Families with children experiencing poverty including Best Start Bright Future’s Priority Families
· Women returners
· Young people with Additional Support Needs who are most at risk of not participating in education, training, or employment
· Those with a history of offending or drug / substance misuse
· Customers experiencing precarious work or in-work poverty and are at risk of leaving employment
· Other customers where applicants can evidence a demand and a gap in support for those customers
Key Duties Responsibilities
· To recruit, process, train and support volunteer mentors across Dundee.
· Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
· Provide information to key workers about our mentoring offer, including FAQ sheets and promotional materials that can be shared
· Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
· Create engaging content and share with our Communications Team so it can be promoted across our social media channels
· To engage directly with our local beneficiaries, who have numerous barriers and challenges in their lives, and work to understand their wants, needs and aspirations in order to make the best mentor match
· To manage the risk assessment, quality assurance and audit processes as appropriate
· Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule.
· Assist in project development and in the creation of new resources and training materials
· Promoting and representing Volunteering Matters
· Contribute to the wider Volunteering Matters staff teams, upholding our values and commitment to equality, diversity and inclusion at all times.
Person Specification
Skills
· A sound and comprehensive understanding of the challenges and barriers that people we support face
· Strong written and verbal communication skills
· Excellent organisational and IT skills
· Excellent people skills with the ability to build professional, long-term relationships with others e.g., referral partners, participants and volunteer mentors
· Person-focused, and adaptable – able to go from delivering group mentor training to chatting with a nervous participant
· Ability to manage a busy workload and prioritise tasks accordingly
· Strong attention to detail and a willingness to accurately record all interactions
· An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
· A passion for supporting people and in particular, an understanding of the value and impact mentoring can have
· Confidence delivering training virtually and face to face
Experience
· Experience working with and supporting a diverse range of people in a community setting is essential
· Demonstratable relationship management experience with a wide range of partners and stakeholders
· Proven ability to communicate effectively and work as part of a team
· Experience delivering training would be advantageous.
Qualifications
Relevant experience and values alignment is more important for this role than specific qualifications
Other
Although home-based, our model of delivery requires being “on the ground” in communities, and so a regular presence in, and travel within Dundee is required.
All aspects of the role will be risk assessed.
Internet access to enable remote working is essential. IT equipment and infrastructure will be supplied.
This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.
Essential Requirements all staff
· Understanding of Our Values
· Demonstrates awareness of and alignment with Volunteering Matters’ core values.
· Commitment to promoting inclusion, respect, and community impact.
· Teamwork and Collaboration
· Works well with others and contributes to a supportive, inclusive environment.
· Able to collaborate across teams and with external partners.
· Commitment to Equality, Diversity, and Inclusion (EDI)
· Understands the importance of EDI in all aspects of work.
· Treats all individuals fairly and respectfully.
Communication Skills
· Clear and effective verbal and written communication.
· Ability to engage positively with colleagues, volunteers, and external stakeholders.
Organisation and Time Management
· Ability to manage tasks effectively and prioritise workload.
· Reliable and proactive in meeting deadlines.
Problem-Solving and Initiative
· Can identify challenges and propose practical solutions.
· Shows initiative and resourcefulness in supporting projects and volunteers.
Commitment to Volunteering and Community Impact
· Enthusiasm for volunteering and creating positive change in communities.
· Awareness of the impact of volunteering on individuals and society.
IT Literacy
· Comfortable using standard office software and digital tools relevant to the role and managing/recording data
· Must adhere to the organisation’s Code of Conduct and uphold its values at all times.
· Proficient in Microsoft 365, particularly Outlook, Teams, Word, and Excel, with the ability to manage email communications and collaborate digitally.
· Strong written and verbal communication skills, with the ability to write clearly and professionally in English.
· Able to work effectively both independently and as part of a team, managing time and priorities in a busy environment.
· For remote roles, candidates must be self-starters who can work with minimal supervision, stay organised, and remain motivated to meet deadlines and deliver quality outcomes.
· Attention to detail and a proactive approach to problem-solving and information sharing.
· Adhere to all health and safety policies and procedures, and promptly report any hazards, near misses, or incidents in line with organisational guidelines
Our Values & Way of Working
In all that we are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the Job Description under skill and experience. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your cover letter.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer:
· Flexible Working by Default (re hours & place of work)
· Unlimited Annual Leave
· Employee Pension scheme
· Life Assurance
· Cycle to Work Scheme
· Season Ticket Loan
· Employee Assistance Programme
· Enhanced sick and family leave.
· Lifestyle Discount Scheme
We are also open to discussing job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to six months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
Policy on AI-Generated Applications
Applications are accepted on trust, and we expect all submissions to reflect the applicant’s own words, experiences, and motivations. While tools such as Artificial Intelligence (AI) may support the application process, applications should not be generated wholly by AI.
To Apply
Please send an updated, complete CV and cover letter via the Charity Job Apply button above. In your application clearly state which role you are applying for. In the cover letter please demonstrate how you would fulfil the role requirements, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.
We welcome applications from everyone, but please note that if we receive an extremely large number of responses, we may close this advert early to fully consider applications. We encourage you to apply promptly so you don’t miss the opportunity to join our community.
Please note that all applicants must have the right to work in the UK. Unfortunately, we’re unable to progress applications that don’t meet this requirement.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.



The client requests no contact from agencies or media sales.
Social Finance is an ambitious non-profit that designs, funds and scales solutions to complex social problems. Our vision is a fairer world where together we unleash the potential of people and communities. We work with governments, funders, communities and the social sector to tackle some of the most persistent challenges facing society in the UK.
Our multidisciplinary team brings together experience from the public, private and charity sectors. We are known for our collaborative and intellectually curious culture and for delivering systems change, improving how entire systems operate so they produce better, lasting outcomes.
One of our most significant initiatives is IPS Grow, which supports the national expansion of Individual Placement and Support (IPS) employment services across England. IPS is an evidence-based approach that helps people experiencing severe mental illness, addiction and other health challenges find and sustain competitive employment with tailored support.
IPS Grow works with commissioners, healthcare providers and delivery partners to expand high-quality IPS services, improve quality and learning across the system, and ensure the data and evidence behind IPS continue to demonstrate its impact. Scaling IPS has been a priority for Social Finance since 2015 and continues to be an integral part of our work today.
With IPS Grow transitioning from a fast‑growing initiative to a mature organisation with expanding reach and influence, we are now looking for an experienced Chief Operating Officer to join the IPS Grow and Social Finance Senior Leadership Team.
The COO will provide strategic leadership across IPS Grow’s operational infrastructure, ensuring the organisation has the systems, processes and capabilities required to deliver impact at scale. You will strengthen financial oversight, resource planning and risk management while helping develop IPS Grow’s data and digital capability. The role will also help shape the organisational structures and culture needed to support sustainable growth.
We are looking for a senior operational leader with experience in finance and the non-profit or publicly funded sectors, ideally with a track record of helping organisations scale. You will bring strong financial literacy, sound strategic judgement and the ability to build effective operational frameworks in complex environments.
You will be a collaborative partner across IPS Grow and the wider Social Finance organisation, building trusted relationships, bringing clarity to operational challenges and fostering a strong “one team” culture across a distributed team.
This is an exciting opportunity to help shape the next phase of IPS Grow’s development. If this resonates with you, we would be delighted to hear from you.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.
Applications should include a CV and covering letter responding to the following questions:
- What is motivating you to become our new Chief Operating Officer for IPS Grow? (200 words)
- Given what you have read about us so far, what do you believe would make an effective Chief Operating Officer for IPS Grow? (200 words)
- Please describe your experience ensuring an organisation had the right systems, processes or capabilities in place to use data effectively. What was your role and what difference did this make? (250 words)
- Please tell us about a time when you built strong partnerships across teams or organisations to deliver a shared goal. What approach did you take and what was the outcome? (250 words)


