Context of role:
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.
2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
Registered Charity 
11 - 20
The client requests no contact from agencies or media sales.
Thank you!
This is a key role in a small and ambitious Communications and Events team, which will sit at the intersection of day-to-day strategic oversight and hands-on delivery. You will develop and deliver engaging marketing and digital campaigns, in line with organisational and communications priorities, manage our year-round events programme, strengthen our community engagement and ensure consistently high standards across Climate Spring’s marketing, digital and events activity.
This role will be perfect for a motivated and experienced marketing and events all-rounder. To excel in this role, you will need to be proactive, highly organised, detail-oriented as well as able to independently manage complex projects and build strong relationships with internal teams and external partners.
Key responsibilities:
Marketing and community engagement
-
Lead the planning and delivery of cross-channel marketing plans (including digital campaigns, events and outreach) to promote Climate Spring’s industry programmes, initiatives and projects, alongside wider organisational campaigns.
-
Develop and deliver audience and community engagement strategies that increase participation, strengthen audience journeys and build lasting relationships with our creative community, alumni and industry partners.
-
Work collaboratively with colleagues across the organisation to identify priority audiences and community needs, ensuring that the right people are - and stay - engaged through relevant activity and events.
-
Develop and manage partnerships and cross-promotional opportunities to extend the reach and impact of Climate Spring’s work.
-
Work with industry and production partners to support and collaborate on the marketing and promotion of Climate Spring-supported film and TV projects.
-
Oversee the effective use of planning tools, calendars and reporting processes for marketing, campaigns and events.
-
Track performance across campaigns and events, using data, insights and feedback to make recommendations and improve future activity.
Brand management and content oversight
-
Act as a guardian of Climate Spring’s brand, ensuring consistency, quality and professionalism across all digital, marketing and event materials.
-
Provide editorial and visual oversight of presentations, assets and digital content, ensuring that materials align with Climate Spring’s brand guidelines and messaging.
-
Review and provide feedback on copy and materials produced by junior team members, including newsletters, digital content, event materials and other promotional assets.
-
Oversee the implementation and use of branded templates, brand guidelines and internal processes, ensuring consistency and quality of marketing, digital and event materials throughout.
-
Work collaboratively with colleagues across the organisation and with our creative community to identify stories, opportunities and insights that support audience engagement and the promotion of Climate Spring’s work.
-
Support senior colleagues with the creation of high-quality presentations and branded materials for meetings, presentations and speaking engagements.
-
Contribute creative ideas and direction for digital campaigns and associated digital content.
Event management
-
Lead the delivery of Climate Spring’s programme of online and in-person events, including timelines, invitations, registrations, logistics, suppliers, communications and post-event activity.
-
Ensure events are delivered to a consistently high standard and provide an excellent attendee and participant experience.
-
Support the delivery of Climate Spring community building events, in collaboration with internal teams.
-
Work with the Head of Communications and Events to support Climate Spring’s presence at international film and TV festivals and industry markets.
Operational and team management
-
Working with the Head of Communications to maintain and support clear workflows, processes and quality control for marketing, communications and event activity across the organisation.
-
Identify opportunities to improve ways of working and professionalise internal workflows for marketing, digital and events.
-
Line-manage and support the professional development of the Communications and Marketing Coordinator.
-
Act as a deputy for the Head of Communications and Events as required.
-
Identify where specialist support is required, such as graphic design, photography or video production, and manage freelancers as required.
Essential experience and skills
-
Experience in a marketing, campaigns or communications role, delivering measurable impact on organisational reach, profile or audience engagement.
-
Experience developing and delivering integrated marketing activity across multiple channels, using insights and feedback to improve activity.
-
Proven experience delivering successful online and in-person events from planning through to evaluation, ensuring a high-quality attendee or participant experience.
-
Excellent project management skills, with the ability to manage multiple priorities independently, maintain effective workflows and deliver projects to a high standard.
-
Experience growing and engaging communities around programmes, events or initiatives, demonstrating a strong understanding of audience engagement.
-
Excellent written and editorial skills, with experience reviewing, editing and quality assuring content.
-
A strong visual eye and understanding of branding, with experience using Canva or other design software to create or adapt and oversee high-quality, on-brand materials.
-
Experience using email marketing platforms, content management systems and analytics tools to plan, deliver and evaluate activity.
-
Experience line-managing, coaching and developing colleagues, creating a supportive and collaborative team environment.
-
Experience managing external suppliers or freelancers, ensuring projects are delivered on time, budget and to a high standard.
-
Ability to proactively assess and improve internal processes, systems or ways of working to increase efficiency, consistency and quality.
-
Excellent stakeholder management and communication skills, with the ability to swiftly build relationships with teams, partners and external stakeholders.
Desirable experience and skills
-
Experience delivering paid digital marketing activity.
-
Experience using CRM systems to support audience development and segmentation.
-
Advanced design skills with experience creating high-quality branded templates and marketing assets from scratch.
-
Experience creating and editing video content for digital marketing and social media.
-
Experience working in the film and TV industry or the wider creative and entertainment sector.
-
Demonstrable knowledge of climate, sustainability and environmental issues.
How to apply
If your skills and experience meet the above requirements, please apply by;
1. A CV outlining relevant employment history, qualifications and experience (maximum two pages)
2. Supporting statement (maximum one page)
As part of the statement, please answer the following questions:
-
What interests you about this role and why would you like to work with Climate Spring?
-
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
-
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
Throughout your supporting statement, we encourage you to use specific examples to illustrate your experience and skills, rather than repeating what’s outlined on your CV.
Please note that AI-generated applications will not be considered.
3. Work samples
Please include up to five examples of relevant work (PDF, links or similar). For each example, please include a very brief description of your role in the project/example.
4. Please also fill out this recruitment monitoring formwhen you apply.
Deadline for applications: Wednesday, 9th September, 5pm BST
First stage interviews: scheduled for w/c 21st September
Second stage interviews: scheduled for w/c 28th September
Please ensure your supporting statement (maximum one page answers please the following questions:
What interests you about this role and why would you like to work with Climate Spring?
Tell us about a campaign, initiative or event you are particularly proud of. What was your role, and what impact did you have?
Describe a time when you improved a process, supported a team member or led a complex project. What did you do, and what was the outcome?
The client requests no contact from agencies or media sales.