Community volunteer volunteer jobs in Hatfield, hertfordshire

Graduate Urban Designer

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Graduate Urban Designer 

Location UK Wide 

£29,835 per annum (pro rata for part time) 

Ref: 146REC 

Full time 37.5 hours per week – we are happy to talk flexible working 

Base: Hybrid with the opportunity to work at your nearest Walk Wheel Cycle Hub 

Contract: Permanent 

Disclosure: Basic/Enhanced/ DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE 

Team: Delivery/ Infrastructure 

As the Graduate Urban Designer, you will help create technical work by using your developing specialist skills and knowledge. 

You will work under close supervision and mentorship, within a personalised graduate programme which will support you as you grow your expertise. This includes structured mentoring on the path to chartership. 

You will work as part of a multidisciplinary team including designers, engineers, technicians, and other technical specialists. There will also be opportunities for direct engagement with our partners and communities, designing place-based sustainable active travel solutions to deliver real and lasting change. 

 
Your role is to support the delivery of projects and programmes that align with the Trust’s strategic priorities. 

What You’ll Be Doing 

• Working within clear and established guidelines. 
•  
  Managing your own tasks, even when you are working on several projects at the same time.
• Using analytical thinking and problem solving skills to help address challenges that come up during projects.
• Using your developing specialist skills and knowledge to help create project outputs. 
  These may include technical drawings, specifications, and reports.
• Using innovative and sustainable design and construction practices in all your project work. 

 This role is ideal for someone who loves creative problem‑solving and wants to build a broad, future‑focused urban design skillset. You’ll work hands‑on across real projects, engaging directly with communities to understand their needs and help shape inspiring, people‑centred places. Supported through a structured graduate programme, you’ll develop your technical abilities while contributing to innovative, sustainable active‑travel schemes that deliver lasting change. As part of a collaborative, multidisciplinary team, you’ll grow quickly, gain meaningful experience, and play a key role in designing healthier, more accessible streets and spaces. 

ABOUT YOU 

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply. 

• You have either a degree (or an equivalent qualification) in a relevant area such as Civil Engineering, Traffic Engineering, Urban Design, Landscape Architecture, or another clearly relevant specialism, or 3 years of work experience in a relevant role.
• You have awareness of good practice in healthy street design.
• You have awareness of health and safety legislation and how it relates to your work.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk.

LIVING OUR VALUES 

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are: 

Always Learning – curious, open‑minded and committed to continuous improvement. 

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed. 

Taking Ownership – proactive, responsible and empowered to make things better. 

Delivering Together – collaborative, transparent and motivated by shared success. 

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully. 

WHAT WE OFFER 

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life. 

Wellbeing Support 

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees) 
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme 

Financial Benefits 

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust 
• Bike, computer and season ticket loans 
• Discount benefits 
• London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary  

Family Friendly Policies 

• Enhanced maternity and paternity pay 
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)  

ADDITIONAL INFORMATION 

• Application deadline: 23:59, 28 April 2026
• Interviews will be held via Microsoft Teams over a two-week period commencing from 11May 2026. To apply, please complete our online application form.   
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Associate Director, Scotland
Ref: REF000006
Location: Home-based, Scotland (However, travel and overnight stays within the UK will be required as part of this role)
Contract: Permanent
Hours: 35 hours per week
Salary: Circa £66,000 per annum

Finding strength through support

The Stroke Association is the UK’s leading charity providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association, and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups, and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

About You and The Role

We’re looking for an exceptional systems leader to drive our work across Scotland and ensure people affected by stroke have the support they need to rebuild their lives. You’ll shape and deliver our vision for Scotland, focusing on what matters most to stroke survivors and ensuring our work has real, measurable impact.

In this influential role, you’ll build strong relationships across health and social care, Scottish Parliament and Government, and the wider stroke community. You'll bring deep understanding of the Scottish context and ensure our work is grounded in the lived experience of stroke survivors and their families.

Key responsibilities will include:

• Lead the Stroke Association’s strategic direction and impact in Scotland, ensuring people affected by stroke receive high quality support.
• Build and manage relationships with key health, social care and political stakeholders, acting as a credible and respected systems leader.
• Adapt organisational priorities for Scotland and ensure effective delivery through strong planning and performance oversight.
• Lead and develop the Scotland team, addressing capacity needs and building volunteer capability to meet local priorities.
• Strengthen partnerships across the stroke community to improve access to support and tackle health inequalities.
• Lead engagement in local policy and pathway development, influencing improvements at health board level.

You will have:

• Significant senior-level experience in advocacy and influencing, including shaping policy change in values-driven, social-impact contexts within Scotland’s health and social care sector.
• Substantial experience developing and managing senior-level relationships across partner organisations, using strong negotiation skills and sound political judgement.
• Experience leading complex organisational change and transformation, ensuring people-centred and sustainable outcomes.
• Strong understanding of the Scottish health and social care landscape, including Parliament, Government, influencing systems, and awareness of UK-wide legislative procedures.
• Ability to balance local, national and UK-wide organisational priorities.

To fulfil the role, you must live in Scotland and have the right to work in the UK. This role requires travel and overnight stays across the UK. Candidates must be able to demonstrate how they can meet this requirement of the role.

Closing Date: 5 April
First Interview (online) Date: Monday 20 April or Tuesday 21 April
Second interview and Roundtable Discussion (face to face): week commencing 27 April 
Please note all roles close at midnight

Please state any preferences for flexible options in your application. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please. 

Who we are and why we are needed

The Fore is creating a society that solves its own problems. Each year we provide funding and skills to the best grassroots charities and social enterprises in the UK and we are growing. 

Across the UK, talented people within communities are building practical solutions to our most complex challenges – from poverty and mental health to education, exclusion and sustainability. However, the vast majority of these solutions do not achieve their potential to drive wider change across society because of failures in how the funding system works. 

The Fore is the UK’s only venture philanthropy fund that has cracked the code in how to identify and distribute funding to turbocharge grassroots innovation and catalyse change. Since 2017, The Fore has been backing the best small charities and social enterprises with astonishing results. So far over 50% of local organisations supported eight years ago have gone on to influence policy, shape national conversations and change lives at scale.

Currently The Fore is funding around 50 of the best charities per year and supporting hundreds of others with skills. However, as an organisation we need to do more. We are looking to scale our impact through two routes. Firstly, by increasing our work backing the best charities and convening and educating donors, and secondly by leading change in the broader funding system.

The role

In the next phase of The Fore’s development, it is a priority for the CEO to be able to concentrate on building the external profile and influence of The Fore’s work. Therefore, the Chief Operating Officer (COO) will play a central role in leadership as the organisation develops. The role translates strategy into delivery, providing oversight across grant making, partnerships, people, and governance, and ensuring the organisation can deliver on its ambitions while managing risk and capacity. We’re a small, agile charity so you’ll work across both high-level direction and day-to-day organisational delivery. In the next eighteen months, the COO will have responsibility for designing and delivering on a number of key strategic priorities, such as:

• ensuring the continued excellence of the grant and skills support we provide to the charities and social enterprises we back
• building out and refining existing activities and processes to ensure exceptional relationship management for our growing number of corporate and private philanthropic partners
• working with the CEO to develop the Partnerships Team to set it up for scaling and to meet the needs of new partnership models
• incorporating the use of AI into our systems and processes to streamline operations wherever possible while safeguarding the personalised experience we pride ourselves on offering all our partners.

Key responsibilities

Grant making and programme delivery

• Provides strategic oversight of the grant-making model, ensuring alignment with The Fore’s overall mission and priorities
• Acts as a senior advisor and escalation point for the Programme Team on complex decisions and delivery challenges
• Ensures that operational delivery reflects agreed strategy, including any shifts in focus, criteria, or approach

Partnerships and income

• Provides strategic oversight of funder relationships and income streams, ensuring alignment with organisational priorities and capacity
• Supports colleagues to shape high-quality proposals, renewals, and reporting
• Ensures the organisation delivers on all funding commitments, maintaining credibility and trust with funders
• Ensures that The Fore’s external messaging and positioning are clear, compelling and aligned with partner priorities
• Acts as a senior escalation point for complex funder relationships or delivery challenges
• Supports the ongoing development of The Fore’s Pro Bono (skilled volunteering) offer, ensuring it delivers meaningful value to charities while remaining a compelling and well-structured proposition for corporate partners
• Leads the commercialisation and rollout of the Fore Index (a tool that allows organisations to put a £ value on their impact), securing partners and funding to support its expansion beyond The Fore’s portfolio

Impact, data and systems

• Holds responsibility for the organisation’s impact framework, ensuring it is credible, proportionate, and aligned with strategic priorities
• Ensures data and insight are used effectively to inform decision-making, reporting, and external positioning
• Ensures that insight and impact are translated into clear, compelling external communications to support The Fore’s positioning and influence

People and internal operations

• Holds responsibility for the effective functioning and integration of programme delivery and partnerships activity, ensuring teams are well supported and operating efficiently
• Leads and manages core operational staff, including the Head of Programmes and Impact, Partnerships and Programme Managers, and Partnerships and Programme Officers
• Manages performance, wellbeing, and retention, fostering a high-performing and sustainable team culture
• Works closely with the CEO and trustees to support the development and delivery of strategic initiatives, ensuring these are operationally viable and effectively implemented
• Holds oversight responsibility for The Fore’s physical office space and equipment, managing lease and facilities contracts
• Oversees IT and systems, managing contracts for IT support, Salesforce, and other platforms

Governance, compliance, risk and finance

• Oversees the organisation’s financial management, risk management, and operational governance, ensuring robust and proportionate processes are in place
• Working with the external finance team, provides oversight of budgeting and financial performance, ensuring alignment between income, grant commitments, and operational capacity
• Contributes to the development of board and committee papers, leading on operational, financial, and risk-related content to ensure clear reporting
• Ensures appropriate compliance and governance frameworks are in place across grants, partnerships, and operations (including charity insurance, policies, health and safety, safeguarding, GDPR and cyber security)

Experience and attributes

• Minimum 5 years’ experience in a senior operations or programme oversight role
• Track record of translating strategy into operational plans and delivery
• Exceptional interpersonal, communication and presentation skills
• Track record of developing and sustaining excellent relationships with stakeholders
• Exceptional people management skills
• Strong prioritisation skills and highly organised
• Demonstrable self-starter with excellent follow-through
• Enjoys working in a fast-paced environment with the ability to move between board-level thinking and day-to-day execution
• Takes pride in fostering a friendly, inclusive and productive working environment, with a positive and approachable style

Key details​

• Annual leave: 25 days leave, rising by 1 day for each year of service up to a total of 30 days, plus bank holidays and an additional 4 days during our Christmas closure.
• Location: Our office is based at Vox Studios in Vauxhall, London. We have a hybrid working pattern (three days in the office and two days at home).
• Reports to: CEO

Job description 

Job Title:  Caseworker 

Reports to:   TBC 

Line Reports: N/A 

Location:   Flexible - hybrid 2 days a week from one of our offices 

Salary:  £29,000 - £32,000 (London)  ; £26,500 - £29,500 (outside London)  

Hours:  37.5 hours per week, with occasional evening/weekend work (TOIL provided) 

Contract:  Permanent 

Language requirements: Fluency in English essential.

Travel:  Expectations of travel between BB locations for in person meetings and events 

Overall purpose: 

Breaking Barriers exists to support refugees and people from forced migration backgrounds into meaningful employment. 

The Client Caseworker is integral to delivering that mission. Acting as a client’s primary point of support, you will lead and coordinate their progression toward employment — whether through language development, requalification, training or direct employability support. 

This role requires someone who can take ownership of client journeys, drive forward action plans, and deliver both one-to-one and group-based support that moves clients closer to work. Caseworkers may initially focus more heavily on one pathway area, but the role is designed to provide integrated, cross-programme support over time. 

Collaboration across programme teams is essential to ensure clients experience seamless, joined-up services and consistent progression.Your contributions are valued, and you can make a meaningful impact on people’s lives. 

Key responsibilities: 

1. Client casework and support 

• Manage a caseload of clients, providing structured one-to-one support in person and online. 

• Conduct holistic assessments to understand clients’ qualifications, skills, language levels, aspirations and barriers. 

• Co-create clear, outcome-focused action plans aligned to sustainable employment. 

• Drive forward client progression across relevant pathways, including: 

• Employment readiness and job search 

• CV development, applications and interview preparation 

• Professional requalification and accreditation routes 

• English language progression 

• Sector-specific training or volunteering 

• Deliver group sessions to help clients build knowledge and skills in a supportive peer-learning environment. 

• Maintain regular contact to monitor progress, adjust support and maintain accountability. 

• Identify and address barriers to progression, advocating where appropriate. 

• Safeguard clients appropriately and escalate concerns in line with policy. 

• Refer and signpost to additional support services where required. 

2. Stakeholder and volunteer engagement 

• Engage with stakeholders and partners to develop networks and identify job, training, education and work experience opportunities for clients. 

• Support outreach initiatives by developing and maintaining relationships with partners (e.g. referral partners, training providers, employers and professional bodies) 

• Advocate on behalf of clients to address specific barriers to employment or accreditation. 

• Collaborate with colleagues responsible for employer and partner engagement to match clients to appropriate opportunities. 

• Liaise with volunteers to source additional expertise and mentoring opportunities for clients. 

• Represent Breaking Barriers at occasional events or meetings as required. 

3. Monitoring, Reporting & Administration 

• Maintain accurate, timely and detailed client records on the CRM system. 

• Track and report on client progression against agreed milestones and KPIs. 

• Ensure documentation and evidence are completed in line with reporting requirements. 

• Complete enrolment and administrative processes efficiently. 

• Support monitoring and evaluation processes to inform service improvement. 

4. Cross-Organisational Collaboration & Integrated Working 

• Work closely with colleagues across all functions to ensure seamless client journeys, aligning support, avoiding duplication and maintaining clarity of progression plans. 

• Share knowledge of sector pathways, labour market developments and client trends to inform service development and team learning. 

• Contribute to service development as the service redesign evolves.

• Participate actively in team meetings, case reviews, reflective practice sessions, appraisals and inductions, contributing to strong team relationships and continuous service improvement. 

• Take advantage of training and development opportunities to build new skills and share knowledge across teams. 

• Foster a collaborative, solution-focused team culture. 

Person specification: 

Essential Criteria 

Experience 

• Experience providing one-to-one advice, guidance or support, ideally within employability, education, refugee support or a related field 

• Experience delivering or co-facilitating group sessions, workshops or training. 

• Experience working toward defined targets, outcomes or deadlines in a structured environment. 

• Understanding of barriers faced by refugees and people from forced migration backgrounds in accessing employment. 

• Experience maintaining accurate records, whether using a database, CRM or equivalent system. 

• Understanding of safeguarding principles and how to respond appropriately to concerns. 

Essential Skills & Abilities 

• Ability to support people in planning and taking steps toward a goal, with clarity and follow-through. 

• Comfortable facilitating groups and engaging diverse audiences. 

• Strong interpersonal skills and ability to build trust with people from varied backgrounds. 

• Good organisational skills and ability to manage multiple priorities. 

• Proactive and solution-focused approach to problem-solving. 

• Clear written and verbal communication skills. 

• Able to work collaboratively across teams and with external partners or stakeholders. 

• Attention to detail and administrative accuracy. 

• Adaptable and open to working in an evolving service environment. 

Desirable Experience 

• Lived experience of seeking sanctuary or forced migration to the UK. 

• Experience in refugee support, employment services, education or a related field. 

• Familiarity with UK labour market pathways, sector training routes or professional requalification processes. 

• Experience working alongside volunteers, mentors or external partners. 

• Ability to speak an additional language relevant to the client group. 

Other Requirements 

• Commitment to Breaking Barriers’ mission and values. 

• Eligibility to work in the UK. 

• Willingness to travel between offices and partner locations as required. 

• Occasional evening or weekend work (TOIL provided). 

If you meet most, but not all of the criteria, we’d still like to hear from you! 

Other considerations: 

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include criminal record disclosure, obtaining references and verifying a candidate’s identity and right to work in the UK 

• Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action 

• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief 

• Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background 

• Some travel between our different areas of operation will be required

About Young Roots

At Young Roots, we want to see a compassionate and welcoming society for young refugees and asylum seekers in the UK. We work alongside young people seeking safety in the UK, building trusted relationships, providing practical and emotional support and promoting young people’s rights and power.

Our youth clubs and casework are transformative for young refugees, allowing young people who have fled danger, had traumatic journeys and who are often here alone, to find community and connection, have a space to be a young person and access support in addressing a whole range of practical challenges they face. We also draw on our evidence from working every day with young refugees and asylum seekers to call for change to the laws and policies which are harming young people. 

The role

We’re looking for an experienced and collaborative Head of Finance to lead our financial management, planning, and governance.

This is a senior and influential role, sitting on our Leadership Group and working closely with the CEO, Trustees, and Finance Committee. You’ll provide clear financial insight to support decision-making, ensure strong financial stewardship, and help us plan sustainably for the future.

You’ll take ownership of the full finance function, supported by an Internal Operations Officer who manages day-to-day transactional processing.

What you’ll do

• Lead financial planning, including budgeting, forecasting, and cashflow management
• Produce clear, high-quality management accounts and financial analysis
• Support strategic decision-making through strong financial insight and modelling
• Ensure robust financial controls, systems, and compliance (including audit, SORP, and statutory reporting)
• Partner with colleagues across the organisation to support budgeting, funding bids, and full cost recovery
• Oversee payroll and financial operations, ensuring accuracy and efficiency
• Contribute to organisational strategy as part of the Leadership Group

About you

You’ll be a confident and values-driven finance professional who enjoys working collaboratively and making complex information accessible.

You’ll bring:

• Significant experience in a senior finance role within a charity or not-for-profit
• Strong knowledge of charity finance, including SORP, restricted funding, and compliance
• Experience producing management accounts, budgets, and forecasts for non-finance audiences
• The ability to influence and support senior leaders with financial insight
• A proactive, hands-on approach with strong attention to detail

A professional accountancy qualification (ACA/ACCA/CIMA) or equivalent experience is desirable.

This role is designed as a part-time position (28 hours/week) with flexibility around how hours are worked. We are a hybrid organisation, with the option to work remotely or from our London offices (Croydon or Brent). We ask that ideally you attend at least one in-person team day per month in London.

We offer a supportive, inclusive working environment and the opportunity to play a key role in a mission-driven organisation making a real difference.

To Apply:

To apply, please submit your CV alongside a personal statement by the closing date outlining how you would be a great fit for the role.

Your personal statement should be no more than 800 words, answering the following questions:

1. What is your motivation for working with Young Roots? (100 words)
2. What is your motivation for applying for this role specifically? (200 words)
3. What skills and experience would you bring that will enable you to be successful in this role?  Please ensure you refer to the essential criteria on the person specification and provide examples to demonstrate how and where you meet the criteria. (500 words)

Please submit your application via Charity Jobs.

No agencies, please.

Closing date: 14th April

Interview date: 20th April

Young Roots recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage applications from people of all backgrounds, particularly those who can face disadvantage in employment, such as people from Black, Asian and minority ethnic backgrounds, LGBTQ+ individuals and people with disabilities. As an organisation that supports refugees, asylum seekers and migrants, we particularly welcome applications from people within these communities. We offer a guaranteed interview for those with lived experience of the asylum system and those with disabilities, where they meet the essential elements of the person specification. If aspects of the application process create barriers to you applying and you’d like any adjustment to the process or you’d like an informal discussion or advice on your application, please get in touch. We would also like to alert you to the existence of organisations which support people from under-represented groups to access employment, who can advise you on applying for this role. For example, Scope, Young Women’s Trust and Experts by Experience.

Young Roots is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. We take this duty very seriously.

Our work is underpinned by policies and procedures which promote safe working practices. We have a framework of training and supervision which everyone is expected to comply with and systems for monitoring, quality assurance and gaining service user feedback. On joining you will be expected to be part of this approach to safeguard our service users.

Why This Role Matters

Every day, people in our borough face the reality of homelessness. Every person facing homelessness needs practical support, stability and someone who believes their situation can change.This role is central to making that change happen.

As Operations Manager, you will help ensure that our services run effectively and compassionately, enabling people experiencing homelessness to access the support they need to rebuild their lives. You will manage a small, committed team, strengthen how our services operate, and help shape the way we respond to homelessness locally.

About Us

FCENS is a small and ambitious charity working alongside local partners, volunteers and people with lived experience of homelessness to deliver meaningful change in the community in Waltham Forest.

Our Vision is that no-one needs to be homeless in Waltham Forest and everyone has a place to go. Our Mission is to support single homeless adults in Waltham Forest towards transforming their lives.

The Role

We are seeking an experienced and motivated Operations Manager to oversee the effective day-to-day running of the charity’s services and internal operations.

Reporting to the Director, you will ensure that services are delivered safely, efficiently and to a high standard. You will also play an important role in strengthening operational systems and processes, helping the charity improve and grow its impact.

You will manage a small operational team including caseworkers, lived experience coaches, an administrator and an evening worker, supporting them to deliver high-quality, trauma-informed and person-centred support to people experiencing homelessness. You’ll also use your strategic thinking skills to help improve service provision.

Key Responsibilities

Operational Management

• Oversee the day-to-day delivery of the charity’s services.
• Plan and manage the annual night shelter season and the year-round drop-in centre.
• Maintain oversight of case management, outreach activity and data systems.
• Ensure compliance with safeguarding, health and safety, and organisational policies.
• Oversee administrative and IT systems, including effective use of the case management system.

Service Development

• Review operational systems and processes to identify opportunities for improvement.
• Implement changes that improve efficiency, quality and impact.
• Use data, feedback and lived experience insight to inform service development.

Leadership and Team Management

• Line manage operational staff, providing supervision, guidance and performance management.
• Foster a supportive, inclusive and accountable team culture.
• Support staff wellbeing, training and reflective practice.
• Oversee the recruitment, induction and support of volunteers.

Strategic Contribution

• Work closely with the Charity Director to translate strategic aims into operational plans.
• Contribute to organisational planning, policy development and reporting.
• Provide operational insight and updates to the Charity Director and Trustees.

Partnership Working

• Work collaboratively with other homelessness organisations and local partners.
• Support the development of positive relationships with local authorities, funders and stakeholders.
• Represent the charity in meetings and forums where appropriate.

 

About You

We are looking for someone with both strong operational experience in the homelessness sector and a commitment to supporting people experiencing homelessness. You will identify with FCENS values, with a strong focus on trauma-informed care and lived experience.

You will bring:

• Significant experience in the homelessness sector or a related field such as housing, rough sleeping, outreach or multiple disadvantage.
• Experience managing services or operations within a small team or organisation.
• Experience line managing staff and supporting frontline practitioners.
• A strong understanding of safeguarding, risk management and good practice in frontline support services.
• Excellent organisational, communication and problem-solving skills.

You will also be:

• Positive, resilient and solutions-focused.
• Calm under pressure and confident making decisions.
• Values-driven and committed to improving outcomes for people experiencing homelessness.
• Comfortable working within the charity’s Christian ethos.

Flexible Working

We support flexible hours where operationally viable. Requests for flexible working arrangements and compressed hours will be considered.

Equality, Diversity and Safer Recruitment. We are committed to creating an inclusive environment and welcome applications from people of all backgrounds.

As part of our commitment to safeguarding the people we support, this role will be subject to safer recruitment procedures, including reference checks and an enhanced DBS check.

Closing date for applications:5pm  Monday 13th April 2026.Interviews expected week commencing April 27th 2026.

The Sutton Trust is the UK’s leading social mobility charity. We believe every young person should have a fair chance in life, regardless of their family’s income, the school they go to or where they grow up. But today in Britain, the opportunity to succeed is heavily shaped by socio-economic background. Our mission is to change this. Our programmes empower young people to access life-changing opportunities, and our research influences national change to deliver a fairer future.

Each year, together with our university and employer partners, we support over 14,000 young people to reach their potential through our university, apprenticeship, and career access programmes. And our support does not stop there. We engage our thriving alumni community to help them to succeed in their professions and to act as advocates for social mobility.

Our rigorous and extensive research shines a light on barriers to opportunity from the early years to the workplace, and we strive to influence national policy change with evidence-based solutions to tackle educational and workplace inequality. Using insights from our programmes and research, we also test and scale new ideas in education and employment practice.

As an independent charity, our work is entirely reliant on the generous support of our community of donors. The need to support our work to tackle Britain’s low social mobility has never been greater.

Fundraising at the Sutton Trust

We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.

Our fundraising approach will continue to focus on driving towards major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support.

The Role and Team

As Trusts and Foundations Manager (maternity cover), you will be an experienced, proactive relationship manager and fundraiser. You will be confident in delivering high quality reporting and stewardship to a wide variety of Trusts, Foundations, Statutory and organisational donors, as well as proactively approaching funding prospects and preparing applications to secure funds.

We have strong relationships with a range of trusts and foundations, and over the fixed term contract period we are looking for a confident fundraiser to manage and support a portfolio of funders as cover for a maternity leave within the Development team.

The role will contribute to growing the portfolio of Trusts, Foundations, and organisational donors (predominantly at the five-figure level), while also providing strategic support on grant management of our major six-and-seven-figure Trust and Foundation partners. This will include compiling key reports and supporting the gathering and analysing programmatic data. You will work closely with colleagues across both the Development Department, including the Development Director, and the wider organisation.

Main duties

New Business

• Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants), and organisational funders in collaboration with Trusts and Foundations colleagues, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.

• Work with Trusts and Foundations colleagues to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.

• Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately at the five-figure level) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.

• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.

• Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and that income projections and plans for the portfolio are kept up to date.

Account Management and Development

• Manage and grow a small portfolio of trusts, foundations, statutory supporters, and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.

• Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.

• Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.

• Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.

• Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.

Fundraising Finance and Reporting

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.

• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.

• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.

• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.

• Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.

• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at four and five figure-level, from initial prospect research to securing income and ongoing grant management.

• Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.

• Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.

• Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.

• Experience managing multiple priorities and tasks to successfully achieve project or other goals.

• Excellent prospect research skills and strong analytical skills.

• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.

• Knowledge of fundraising in the education and/or not-for-profit sector.

• Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).

We are also looking for an individual who:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.

• Able to take the initiative and take responsibility for a wide variety of tasks and projects.

• Strong communicator, skilled at persuading others through writing and conversation.

• Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).

• Excellent attention to detail.

• Able to multi-task and prioritise multiple funder relationships.

• Able to work independently and as part of a team.

• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Fixed term contract until 31 August 2027

• Salary: £42,000-£47,000

• Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.

• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.

• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.

• Safeguarding: DBS check may be required.

Interviews

Applications should reach us by 10am, Monday 13th April , with first round interviews held with first round interviews held on Tuesday, 21st April, and second round interviews held on Tuesday, 28th April. Both rounds will be held in our London office.

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

Land Trust Co-ordinator

Location: Bristol / Home based, United kingdom.
Salary: £30,500 to £32,000 per annum (pro rota)
Type: 21 hours, Permanent

About Us

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most.

About the Opportunity

The Soil Association Land Trust safeguards legacies of productive land, providing a safe haven and preventing land being lost from farming and growing. Land is donated by retiring farmers and landowners, often those with no dependents, who wish to see their life’s work continue into the future.

Their generosity means not only can we keep land for farming and growing but we can also provide opportunities for people to enter farming, often for the first time.

The Land Trust is part of the Soil Association family and is governed by its own Articles and its own Board of Trustees.
You will be working closely with colleagues in the Farming and Land Use and the Land Trust Woodoaks team.

About You

This is an exciting opportunity to play a central role in the effective running and growth of the Land Trust charity. You’ll provide vital administrative and governance support, organising the AGM, board meetings and sub committees, preparing detailed minutes, and ensuring timely follow up of agreed actions. You will help keep our policies and procedures up to date and work closely with our accounts team to raise invoices and support credit control. Alongside this, you will contribute to the delivery of the Land Trust development plan, supporting fundraising initiatives and helping to produce promotional materials.
You will also be at the heart of managing our existing land holdings, liaising with tenants and land agents on tenancy matters, coordinating repairs and inspections, and supporting compliance. As we explore new land opportunities, you’ll help nurture relationships with existing and prospective donors and contribute to updating land acquisition policies. Acting as the front line contact for all internal and external enquiries, you will champion the Trust’s work, ensuring our services are well promoted and working with the digital team to keep the Land Trust and Woodoaks websites current, engaging and informative.

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service
• Free membership of the Soil Association and discounts on organic produce
• Volunteer days to give back to the local community or support green initiatives
• Family friendly policies and flexible working
• Cycle to work scheme
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce

To Apply

Click ‘apply now’ to submit your CV and Cover Letter application form. Please note we look at applications on arrival and reserve the right to close this vacancy early. 

Interviews will take place in Bristol (online also an option) on Tuesday 21st of April.

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.

Thank you for your interest in supporting our work at the Soil Association.

Head of Executive Office
Governance, Board & Executive Office Leadership
 
Ready to take on a senior governance leadership role where your work supports a meaningful cause?
 
This is a great opportunity to join a purpose-led professional membership organisation as their Head of Executive Office, leading governance and board support while working closely with the Chief Executive and senior leadership to drive organisational priorities.
 
This role would suit someone who enjoys working at the centre of organisational decision-making, supporting trustees and committees, and ensuring governance processes run smoothly and effectively.
 
If you have previous experience in governance leadership, board and committee management, or company secretariat functions, particularly within a membership organisation, regulator or non-profit setting - this could be the role for you.
 
Role: Head of Executive Office (Governance, Board & Executive Office Leadership)
Organisation Type: Professional Membership Organisation (not-for-profit)
Salary/Rate: £30 - £33 per hour (£58k to £60k equivalent per annum)
Working Pattern: Full time - 35 hours
Working Arrangements: Hybrid working (2 days per week required on-site)
Location: London (Farringdon)
Employment Type: Temporary position
Duration: Interim assignment (approx. 3 months )
Closing Date: CVs are being reviewed on a rolling basis - early applications encouraged!
 
The Role:
 
As the Head of Executive Office, you’ll play a central part in leading governance activity across the organisation while supporting the Chief Executive and senior leadership team.
You will oversee the Executive Office, acting as a key liaison between the Chief Executive, Board, Council and committees, ensuring effective governance processes, regulatory compliance and organisational coordination.
 
Your responsibilities will include:
 

• Acting as Secretary to the Board, Council and Nominations Committee, ensuring effective governance and committee processes
• Managing Board, Council and General Meeting cycles, including agendas, papers, minutes and action tracking
• Ensuring governance processes align with the organisation’s Charter, Byelaws, regulations and regulatory requirements
• Leading the central project management office, maintaining oversight of organisational projects, KPIs and progress reporting
• Supporting the Chief Executive in coordinating organisation-wide priorities and activity
• Overseeing governance documentation, records and reporting requirements
• Managing governance processes for elections, nominations and senior volunteer appointments
• Overseeing the administration and governance of the organisation’s Benevolent Fund
• Leading the organisation’s member mentoring scheme, ensuring effective coordination and engagement
• Line managing the Governance and Projects Executive and supporting wider Executive Office operations

 
About You:
 

• You will bring strong governance expertise and the confidence to work closely with senior leaders, trustees and committees.
• You will likely have:
• Experience in governance leadership within a membership organisation, professional body, charity or regulator
• Strong knowledge of board and committee governance frameworks
• Experience supporting trustees, senior volunteers or non-executive board members
• Experience managing AGMs, elections or nominations processes
• Experience overseeing project reporting or organisational programme tracking
• Excellent written communication skills, including board papers, reports and governance documentation
• Strong organisational skills with the ability to manage multiple priorities and governance timelines
• Experience line managing or mentoring team members

 
Why Apply?
 

• Work closely with senior leadership and board-level stakeholders
• Lead governance activity within a respected professional membership organisation
• Play a key role in supporting strategic decision-making and organisational delivery
• Join a purpose-driven organisation with a meaningful impact on its professional community

 
Interested?
 
CVs are being reviewed on a rolling basis - early applications are encouraged.
Apply now to be part of a purpose-driven organisation where your governance expertise and leadership can make a real impact.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an Intervention Worker to play a pivotal role in our Criminal Justice Service, Approved Premises in Highbury

Sounds great, what will I be doing?

As an Intervention Worker at Hestia, you will play a crucial role in our Highbury Approved Premises. Your contributions will directly influence the lives of our service users, guiding them towards a path of empowerment and independence. A day will never look the same and some of the things you can expect to do/be responsible for are:

The role in Approved Premises (AP) involves supporting high-risk individuals transitioning from prison back into the community. Staff work closely with residents, providing guidance, promoting positive behaviour, and helping them build independence while maintaining a structured environment. Responsibilities include preparing meals, supporting rehabilitation plans in collaboration with probation and external agencies, and ensuring residents follow rules such as curfews and drug/alcohol testing. Staff are also expected to assist in running and documenting activities, completing daily tasks, and keeping the premises safe, clean, and secure through regular checks and communication. A key aspect of the role is empowering residents to take responsibility for their own lives, without doing things for them, while providing support and supervision as needed. Staff must adhere to Hestia's policies and the Ministry of Justice's guidelines. 

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

This role requires strong communication skills to engage effectively with others, offering a flexible and responsive approach. You should be optimistic about people's potential for change and able to learn quickly, gather information, and make informed decisions. The ability to set and maintain clear boundaries is essential, using authority appropriately while maintaining a positive, pro-social approach. Accurate record-keeping and sharing of information, while respecting confidentiality, is crucial. Understanding the emotional and behavioral impact of trauma and working with individuals displaying various emotions and behaviours is key. You must work well within a team, leading by example, and taking a hands-on approach to practical tasks like cooking, gardening, and leisure activities. A good understanding of safeguarding issues and how to address them is also required.

This role is open to female applicants, in accordance with the applicable equality legislation and the genuine occupational requirement for the position.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Join the Science Council and help shape the future of science engagement!

Events Manager
Location: Hybrid (Homeworking and London with occasional travel)
Salary: £34,000 – £36,000 per annum, pro rata
Hours: Part-time, 21 hours per week – 3 days
Contract: Permanent

We are a charity and membership organisation representing over thirty professional bodies and learned societies, collectively reaching more than 320,000 scientists, technicians, and teachers. Our mission is to connect the science professions and champion professional recognition across the UK.

We are looking for a dynamic and strategic Events Manager to lead the development and delivery of our events programme. This is a pivotal role where you’ll design and execute high-quality, inclusive events—both online and in person—that engage our members, registrants, and stakeholders.

What you’ll do

• Plan and manage events from concept to completion, ensuring clear objectives and impactful outcomes.
• Deliver a variety of events, including workshops, webinars, conferences, and networking forums.
• Source venues, manage suppliers, and oversee budgets to ensure cost-effective delivery.
• Innovate with new ideas to enhance engagement and generate income through sponsorship and ticketing.
• Collaborate with marketing colleagues to promote events and ensure strong attendance.
• Evaluate event success using data-driven insights to continuously improve.
• Champion diversity and inclusion in all aspects of event planning.

What we’re looking for

Essential:

• Experience in event planning and management (face-to-face and online).
• Proven ability to lead all aspects of event delivery, from logistics to stakeholder engagement.
• Strong budgeting, problem-solving, and crisis management skills.
• Excellent communication and interpersonal skills to build relationships at all levels.
• Technical know-how with AV systems and event management tools.
• A creative, strategic thinker who thrives in a collaborative environment.

Desirable:

• Experience in the science or charity sector, fundraising, volunteer coordination, and video editing.

This role will be based between our London office, home working and travel to deliver events across the UK.

Why join us?

• Be part of a small, friendly, and dedicated team passionate about advancing science.
• Enjoy a flexible, hybrid working model.
• Make a real impact by creating events that inspire and connect the science community.
• Benefit from professional development and an inclusive workplace culture.

Ready to make a difference?

We would love for you to help us deliver exceptional events that shape the future of science and await your application on our portal.

Closing date: Monday 20th April at 9:00am.
Interviews to be held Wednesday 29th April onsite at Science Council, Fora Space, 71 Central St, London, EC1V 8AB.

Please note: this position is being re-advertised following its initial release in January 2026. Candidates who have applied previously are kindly asked not to submit a further application.

Please note that applicants must have the right to work in the UK, and documentary evidence will be requested at the interview stage.

No agencies please.

Our Vacancy

Outreach Support Worker – Empower People to Live Independently and Thrive

Are you someone who’s compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We’re looking for an Outreach Support Worker to join our team, supporting vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment—so a full UK driving licence and access to your own car is essential. 

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn’t a care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate.

You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact.

Could it be you?

We’re looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you’ll get in return

• 25 days’ annual holiday (plus bank holidays)
• 2 paid volunteering days each year
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Family-friendly policies
• A role where your support helps people thrive

A role where your support creates independence

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer

Closing date: 6th April 2026

Interviews will be held in person at our Pitsea office no later than April 14th 2026.

Detention Action is a small organisation with a big impact. Since 1993, we have worked to improve the welfare of people in detention centres and tirelessly campaign alongside our beneficiaries to reduce the use of immigration detention. We work on the frontline with people in immigration detention, as well as challenging injustices in asylum, detention and deportation systems in the UK.

This is an exciting opportunity for someone who is looking to campaign for a just and humane immigration system. The post holder will work across our communications and campaigns activities, helping to develop and achieve our campaigning goals, engaging with stakeholders and providing policy and parliamentary support. They will take a lead role in managing our social media channels and contribute to our press office function.

They will also work closely with our Casework and Fundraising teams.

The postholder will have the opportunity to develop skills and knowledge to allow them to lead campaigns and/or supporter and stakeholder engagement.

We are looking for someone who is able to develop compelling campaigns messages for a range of audiences and build strong relationships with our stakeholders. Candidates must have well-developed research and analysis skills, excellent organisational skills and be able to manage our social media accounts. Full details of the essential and desirable criteria for this role are provided in the Candidate Information Pack.

TO APPLY 

Please use the Apply Now button to upload a CV and Cover Letter to the CharityJob portal by 9am BST/UK time on 07 April 2026.

Please read the Candidate Information Pack carefully, including the instructions on how to apply, which explain the requirements for your CV and Cover Letter. We will not accept incomplete applications.

We welcome and encourage applications from people from all backgrounds, including those from minority groups that are underrepresented in the workplace. We strongly encourage those with lived experience of the asylum, deportation and/or immigration detention systems to apply.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Team Manager to play a pivotal role in our Domestic Abuse Service in Tower Hamlets

Sounds great, what will I be doing?

Our family women refuge's offer holistic support in order to empower women and their children who have experienced trauma to lead their recovery and gain the skills and confidence to move on safely. The Team Manager is responsible for the operational running and strategic direction of the refuge. Providing line management and leadership to the staff team, leading on contract and compliance and the safety, security and maintenance of the refuge, ensuring that the building aligns with our PIPE (Psychologically Informed Physical Environment) building standards and rental income is secured. 

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The Team Manager plays a central role in ensuring the refuge is a safe, trauma-informed, and welcoming space for women and children fleeing domestic abuse. They promote an inclusive, anti-racist, and feminist approach while upholding Hestia's values of respect, dedication, and collaboration. Core responsibilities include overseeing day-to-day service delivery, ensuring compliance with safeguarding protocols, and facilitating the safe transition of service users. The manager ensures the team delivers high-quality, person-centred support, particularly for individuals with complex or intersectional needs.

In terms of operational and building management, the Team Manager is responsible for maintaining the safety, cleanliness, and functionality of the refuge in line with health and safety and PIPE (Psychologically Informed Physical Environment) standards. This includes managing relationships with landlords and housing teams, authorising repairs, handling rent collection and arrears, and addressing any security concerns. They also oversee the accurate and timely turnaround of vacant units and uphold positive community relations to ensure the refuge remains a secure and respected environment.

The role also involves leading and developing a high-performing team, ensuring all staff are well-supported through supervision, reflective practice, and training opportunities. The manager upholds staffing levels, supports volunteers and students, and manages performance and conduct issues where necessary. Quality assurance and compliance duties include monitoring performance against KPIs, using systems like INFORM and Power BI, handling feedback and complaints, and ensuring financial accountability. They also represent Hestia in strategic planning, external networks, and multi-agency partnerships to strengthen service delivery and community integration.

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What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate should possess a solid general education, ideally with Level 2 qualifications in Maths and English, along with strong written and verbal communication skills. They should either hold a SafeLives Service Manager qualification or be willing to work towards it. Experience in supervising staff and delivering high-quality support to individuals with diverse needs and risks is essential, as is a strong understanding of risk assessment and management in domestic abuse contexts. A good grasp of performance monitoring, welfare benefits, housing legislation—particularly the rights of domestic abuse survivors under the Domestic Abuse Act 2021—is also required.

Applicants should demonstrate a strong background in working within domestic abuse services, whether in the community or in a refuge setting. They must understand and value co-production, ensuring services are developed in partnership with those who use them. Effective communication skills are key, along with confidence in using IT systems such as Microsoft Office, Teams, and Power BI. A clear understanding of safeguarding practices and health and safety legislation is crucial, with the ability to implement relevant policies effectively.

The role demands emotional resilience and the ability to work under pressure, especially in crisis situations involving traumatised or vulnerable women and children. A strong commitment to equality, diversity, and inclusive practices is essential, as is the ability to work independently within established policies and procedures. Flexibility and the ability to travel within the borough and beyond when required are also necessary for this position.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.