Contracts executive jobs

The work we do at Money and Mental Health has a real impact for people with mental health problems. As a core part of our charity, the Mental Health Accessible (MHA) team is on a mission to make everyday essential services – like banking, energy, water and telecoms – genuinely accessible for people experiencing mental health problems.

We do this by working directly with firms – and we’ve worked with leading providers from across essential sectors, including Lloyds Banking Group, HSBC UK, Nationwide, Co-operative Bank and Ovo. 

Whether it's a full MHA accreditation, or bespoke consultancy on inclusive service design, reviewing customer communications or amplifying the voices of people with lived experience within processes, every part of what we do drives real, systemic change.

We’re looking for a proactive, passionate and detail-oriented Strategic Partnerships Officer to support the growth and delivery of our consultancy work, within the Mental Health Accessible programme. This role is ideal for someone looking to build an impact-driven career in consultancy, project management or partnerships, with hands-on involvement across business development and client relationship management.

If you're passionate about mental health, social justice and using evidence to improve lives, we’d love to hear from you.

Key tasks in the role will include: 

• Project management & delivery: Assist in coordinating client-facing consultancy projects, ensuring clear timelines, responsibilities and smooth cross-functional collaboration.

• Business development: Support new business pipeline growth, help draft pitches, conduct outreach and build relationships with potential and existing clients.

• Copywriting & communications: Draft, edit and proofread consultancy outputs, proposals and social media content to ensure clear and accurate messaging.

• Meeting & record management: Organise internal and client meetings, maintain accurate documentation including agendas, notes and follow-ups.

• Reporting & analysis: Contribute to internal reporting on business development and financial forecasts, tracking metrics and targets.

• Administrative & organisational support: Assist senior leaders and other teams within the charity to deliver our programme of research and consultancy work.

Location: We welcome applicants from across the UK. We are based in east London, with London colleagues working from the office twice a week. This post can be offered to non-London applicants, with twice monthly travel to our London office. The salary is the same for both London-based and non-London based applicants, who are expected to fund their own travel costs to the office. The office is wheelchair accessible, with accessible lifts, toilets and showers.

Hours: This role is offered as a full-time position (37.5 hours per week) or part-time (minimum 30 hours over 4 days a week). The charity has a flexible working policy with core hours of 10am - 3pm and remaining contracted hours distributed throughout the week flexibly. 

Physical activity is vital to good health. So we need you to get Salford moving.

Salford CVS (Community and Voluntary Services) is the city-wide infrastructure service for the VCSE (Voluntary, Community and Social Enterprise) sector. We support almost 1,000 VCSE groups and organisations in Salford, with 7,000 paid staff and 62,000 volunteers between them. With a 40-strong team of our own, we’ve been making a difference for local residents since 1919, and we have some exciting plans for the future. We’d like you to be part of them.

Leading an exciting new community engagement project, you will understand and break down barriers to physical activity and maximise provision to help residents become healthier and happier. To make this happen, we will look to you to design and deliver a far-reaching investment programme for VCSE organisations, so you can expect an extremely high profile. In particular, you will:

• Secure buy-in from diverse groups and stakeholders to make things happen.
• Bring together public bodies, investors and colleagues to secure and deploy funding.
• Manage the relationship with our core partner Salford Community Leisure.
• Constantly monitor and report on project activity.
• Find innovative ways to connect with hard-to-reach groups and increase their participation in physical activity.
• Effectively manage your time and oversee your own administration.

As you would expect, we require a confident and ambitious self-starter with:

• Experience of overseeing commissioned or grant-funded work, including reporting to partners.
• A track record of providing information to individuals and groups.
• Proven ability to conduct research, analyse data and gain clear insights.
• Outstanding interpersonal and stakeholder management skills.
• Demonstrable flair for multi-tasking and prioritising conflicting demands.

Finally, an understanding of the importance of physical activity would be very useful, as would some exposure to the voluntary, community or social enterprise sector.

In return, you can expect a comprehensive package of benefits including:

• Development opportunities
• 28 days’ holiday (rising to 30 days after five years)
• Pension scheme with 7% employer contribution
• Subsidised membership of the Hospital Saturday Fund, and much more.

Hours: Part-time, 18.75 hours per week.

Contract: Fixed term contract until March 2028.

Help us release the potential of the people of Salford and we will do the same for you, giving you the training and development to take your career to the next level.

To learn more and apply, visit our website.

Closing date: Noon on Monday 22 September 2025.

Interview date: Monday 29 September 2025.

WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation. Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.  Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams. You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.  You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France. An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids. You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.  You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.  Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

Corporate Fundraising Manager (Maternity Leave Cover)

Hours: 35 hours per week, 9am-5pm, Monday-Friday

Location: Hybrid (Office in Amersham, Buckinghamshire), with occassional travel across the UK

Contract: Fixed-term, 12 month contract, to cover maternity leave

Job Description:

In this interim role, you’ll play a key part in driving forward our corporate partnerships work to build strong, mutually beneficial relationships with businesses and organisations to support our mission. You’ll identify and develop high-value opportunities, inspire charitable giving, and provide excellent stewardship to ensure partners feel valued, engaged, and motivated to continue their support. 

You’ll also contribute to maintaining a healthy and active pipeline of new prospects, supporting the long-term sustainability of our work. As part of our marvellous team, you’ll enjoy the opportunity to manage and support colleagues, helping them thrive and deliver great results during this period. 

This is a rewarding, hands-on role for someone who loves relationship-building, is confident working with corporate partners, and is excited to be part of a charity making a real difference to seriously ill children. 

Key Responsibilities:

Strategic Leadership 

• Lead the corporate fundraising programme at Roald Dahl’s Marvellous Children’s Charity, working closely with the Director of Fundraising & Communications, Director of Development, and Brand & Marketing Manager. 

• Deliver an ambitious corporate partnerships strategy that supports both regional (aligned with Roald Dahl Nurse locations) and national growth. 

• Contribute to the overall strategic planning of the Fundraising and Communications team, supporting the charity’s broader income and engagement goals. 

• Provide leadership and direction to the Corporate Fundraising Executive 

Corporate Partnership Development 

• Identify, research, package and secure high-value corporate partnerships, including Charity of the Year, sponsorship, cause-related marketing, and employee fundraising opportunities. 

• Proactively grow and manage the new business pipeline, forecasting income and tracking likelihood of success, ensuring alignment with agreed income targets. 

• Build creative, compelling cases for support and deliver inspirational, tailored pitches and proposals to senior corporate audiences. 

• Horizon scan to identify new partnership opportunities and emerging sectors, working closely with the Programmes Team to align fundraising opportunities with service delivery and impact. 

Account Management & Stewardship 

• Deliver high-quality relationship management for all existing corporate partners, ensuring clear communication, excellent stewardship, and sustained engagement, with support from the Director of Fundraising & Communications, CEO and other senior staff as needed. 

• Create and implement bespoke fundraising plans and incentives to support multi-year, mutually beneficial partnerships. 

• Prepare engaging, tailored assets and communications including proposals, presentations, impact reports and updates for corporate supporters. 

• Represent the charity confidently at meetings and events, delivering presentations and engaging with stakeholders at all levels. 

Performance & Financial Management 

• Track, analyse and report on income, ROI, and engagement across all corporate partnerships. 

• Manage the corporate fundraising income and expenditure, reporting performance against forecasts. 

• Maintain oversight of all contractual agreements and partnership terms for corporate partnerships and cause-related marketing. 

Cross-Team Collaboration & Support 

• Work collaboratively across the Fundraising and Communications team to deliver a calendar of corporate fundraising events, campaigns, and activity. 

• Contribute content and stories to the charity’s website, newsletter, annual review, and other external communications. 

• Ensure strong collaboration with the Programmes Team to develop impactful narratives. 

• Support the maintenance of accurate records on Beacon, ensuring all corporate fundraising activity is logged in our CRM system.

Other Information 

This job description helps the post holder to understand his/her main duties.  It is not exhaustive and the role’s duties may change from time to time, in discussion with the post holder and consistent with the level of responsibility appropriate to the grade of the post. 

• The post holder will be required to travel within the UK, for example to visit with corporate partners or to attend meetings in other parts of the country. This may occasionally require overnight stays.  The post holder may also be required to undertake occasional evening and weekend work when, for example, we hold fundraising events or need to meet with funders. 

• Roald Dahl’s Marvellous Children’s Charity is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.  Confirmation of appointment will be subject to a satisfactory standard Disclosure and Barring Service check. 

• The appointment is subject to the satisfactory completion of a three-month probation period. 

• Roald Dahl’s Marvellous Children’s Charity is committed to achieving the highest standards of service and employment practice.  We give equal opportunity to everyone, regardless of background.  While our offices are not currently accessible for people with significant mobility difficulties we will make all reasonable adjustments to allow the most suitable candidate to perform their role effectively 

• The postholder will have the right to work in the UK. 

Are you passionate about creating a supportive and compliant workplace where people thrive? Do you have a strong background in HR and want to play a key role in making a difference to the lives of animals and the people who care for them? If so, we would love to hear from you.

About Us

We are the RSPCA Halifax, Huddersfield, Bradford & District Branch, an independent and self-funded charity that has been supporting local animals and communities for over a century. Every year, we rescue, rehabilitate, and rehome hundreds of animals, while also delivering outreach and education to promote animal welfare and responsible pet ownership.

About the Role

We are looking for a Senior People & Compliance Advisor to join our team on an 18-month fixed-term contract. This role is vital to ensure our charity continues to provide a professional and legally compliant environment for our staff and volunteers. You will lead on employee relations, support line managers, and maintain compliance across our policies and processes – including GDPR, safeguarding, H&S and employment law.

Reporting to the CEO and working closely with the senior leadership team, you’ll be a trusted advisor across the charity. You will also provide direct support to staff, volunteers, and trustees.

Contract Type

Fixed-term, 18 months.

Location

Hybrid – 60-80% in the office (Halifax), with 20-40% from home. 100% office-based is also available, depending on the needs of the role and the candidate.

About You

You will be CIPD-qualified (Level 5 or working towards it) and have broad generalist HR experience. You will be approachable, well-organised, and confident in handling employee relations and ensuring compliance in a people-focused organisation.

You will share our values of compassion, professionalism, and integrity, and bring a collaborative, solutions-focused approach.

What We Offer

• Salary £35,000-40,000pa
• Flexible working arrangements
• A supportive, committed and values-driven team

 

Retail Administration and Systems Manager

Salary£49,500 per annum

LocationLondon

Weekly Hours35

The Vacancy

Job Title: Retail Administration and Systems Manager

Location: London

Salary: £49,500 per annum

Weekly Hours: 35

Reference: YMC1134776

Lead systems. Drive change. Support young people.

Make an impact with your skills — help us change lives through retail.

At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.

This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.

What you’ll do

In this role, you will:

• Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
• Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
• Manage estates administration, from business rates and utilities to property repairs and insurance claims.
• Deliver operational and financial reporting to support informed decision-making by senior leaders.
• Coordinate store openings and closures, covering everything from IT set-up to property administration.
• Negotiate supplier contracts, secure best value, and resolve issues quickly.
• Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.

What you’ll bring

We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.

Why join us?

This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:

• Competitive salary
• 30 days holiday + bank holidays
• Contributory pension & life insurance
• Health benefits including GP24/7 and employee assistance
• Development opportunities, including leadership training
• Access to national & international events

Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

ADVOCACY SERVICE MANAGER

Salary: £37,000 £40,000 (dependent on experience)
 

Location: Hybrid – Minimum 3 days per week in our South London office
 

Contract: Fixed-term (Maternity Cover – up to 9 months)
 

Rape Crisis South London (RCSL) is seeking a skilled, passionate, and professional Advocacy Manager to join our team and lead our ISVA and Casework department. 
 

As Advocacy Manager (maternity cover), you will be responsible for overseeing the delivery of high-quality support services for survivors of sexual violence, particularly those engaging with or considering engagement with the criminal justice system. You will manage a team of ISVAs (Independent Sexual Violence Advocates), Caseworkers, and our Advocacy Operations Administrator, ensuring excellence in recruitment, induction, and training.
 

Reporting to the Director of Programmes, you will play a key leadership role within our organisation, working collaboratively with colleagues across our frontline services and our training and prevention teams.
 

What We are Looking For: 
 

• A proven track record in people management and supporting survivors of sexual violence
• Experience working within the violence against women and girls (VAWG) sector
• A creative and collaborative approach to service development and evaluation 

Additional Information: 
 

• This post is open to women only, as allowed under Schedule 9, Paragraph 1 of the Equality Act 2010.
• We are particularly keen to hear from women underrepresented in leadership and management roles within the VAWG movement.
• All positions are based in the UK and require candidates to have the right to work in the UK. 

 
 

How to Apply: 

Please send your CV and a cover letter (up to 1500 words) detailing how you meet the essential and (if applicable) desirable criteria.
 

Please submit your application in PDF format 
 

We reserve the right to close the vacancy early if we receive a high volume of applications, so we encourage early submissions. 

Are you a brilliant organiser who thrives behind the scenes? Join a passionate team working to end education inequality through the power of Classics.

We’re looking for an Operations Officer to be the steady hand that keeps our charity running smoothly. From managing systems and data to coordinating logistics, finance, and HR, you’ll play a vital role in enabling our programmes to reach schools and students across the UK. This is a varied and rewarding role at the heart of a small, friendly team making a big impact.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a Classicist to join our team – there will be no Latin tests!

Lead a global finance function through transformation
Are you a strategic finance leader who thrives in a dynamic, purpose-driven environment? We are seeking an Interim Finance Director to guide the international finance function of a global charity through an exciting period of growth and change.
About the organisation
This is a truly global charity with operations in multiple countries and a reputation for making a lasting difference. You’ll be joining a collaborative and inclusive senior leadership team, working with passionate colleagues united by a clear mission and values.
About the role
Interim Finance Director
Competitive salary: £80k - £95k
Contract: 12-month contract, London (Hybrid/fully remote)
Duration: 6 months fixed term contract
As Interim Finance Director, you will play a pivotal role in strengthening and shaping the international finance function. Working closely with the CEO and senior leadership team, you will:

• Lead the international finance team, ensuring accurate and insightful budgeting, forecasting and reporting.
• Drive improvements in financial strategy, processes and transparency, empowering stakeholders to make data-driven decisions.
• Provide high-level analysis and strategic advice to the Board, CEO and global leaders.
• Oversee statutory reporting for the UK entity, ensuring compliance with SORP FRS102.
• Foster a globally integrated finance team, championing collaboration across regions.
• Play a key part in reviewing and developing the structure of the Finance Team during 2025.

This is a unique opportunity to combine your professional expertise with a role that has international scope and impact.
About you
To succeed in this role, you will bring:

• A recognised CCAB qualification (ACA, ACCA, CIMA or equivalent).
• Significant experience leading finance functions in UK charities of comparable size and complexity, ideally within an international environment.
• Strong technical knowledge, including UK charity accounting (SORP FRS102) and statutory returns.
• Proven ability to influence at senior level, providing strategic insight and building trust.
• A track record of leading diverse teams, with confidence working across international contexts and multiple currencies.
• You’ll be a collaborative leader with excellent communication skills, capable of empowering others and aligning financial strategy with global priorities.

Why join?
You’ll be part of a global organisation at a pivotal time, surrounded by committed colleagues who value innovation, inclusion and growth. You will also benefit from:

• Hybrid/remote working and international collaboration.
• A supportive, forward-thinking team culture.
• The chance to make a measurable difference through your financial expertise.

How to apply
Please email your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

People’s Palace Projects (PPP) is a research-led arts charity based at Queen Mary University of London (QMUL) and a National Portfolio Organisation (NPO) of Arts Council England (ACE). We develop collaborative arts-based projects with artists, activists, academics, policy advocates, and audiences to address social and climate injustices in the UK, Brazil and beyond. Over the past 28 years, PPP has gained national and international recognition for extensive work exploring the power of creative practices and partnering with marginalised communities to drive change. 

The next five years (2025-2030) will focus on expanding research supported by leadership transition, strengthening capacity, and strategic development, while maintaining core values of collaboration, inclusivity, and innovation. At this exciting moment, PPP is seeking a new General Manager (part-time) to deliver and develop the financial, administrative, and HR systems that anchor our energetic programme of arts research activity and support our committed team to flourish.

Job Description 

• Title: General Manager
• Hours of work: 22.5 hours per week (0.6FTE) 
• Salary: £43,000 FTE (£25,800 actual)
• Location: PPP office, Queen Mary University of London Mile End campus.
  • Hybrid homeworking is available, and there will be an occasional requirement to attend events or meetings elsewhere.
• Reporting to: Executive Director (ED) 
• Supervising: Administration & Finance Officer (A&FO) 
• Notice period: 3 months (either side) 

Key Objectives 

• To lead on the Financial Accounting & Management, Human Resources, and Administration functions of People’s Palace Projects (PPP), working closely with the Directors and A&FO. 

• To support the operations of PPP’s Board of Trustees, including managing the business planning process. 

• To manage statistical monitoring and funder reporting. 

• To contribute to PPP’s overall strategic development as a member of the Governance Group (senior management team).

A thorough list of the role's duties and responsibilities, along with the person specification, can be found in the attached application pack.

Are you a visionary community leader with a passion for people, place and planet?

Groundwork Greater Manchester is looking for a values-driven, strategic leader to head up its Communities and Neighbourhoods directorate. You'll join a passionate, committed team delivering bold initiatives in community development, climate action and nature recovery.

As Director of Communities and Neighbourhoods, you'll be at the heart of driving impact, innovation and inclusive, sustainable growth. This is a special opportunity to join a high-performing Executive Team working for a greener, fairer and stronger Greater Manchester. It's a team that looks out for each other and cares deeply about the vibrant, diverse communities it serves.

Salary: £48,218-£58,350
Contract: Permanent, 36.67 hours FTE (flexible, compressed and reduced hours considered)
Location: Hybrid - based from either Ashton-under-Lyne or Trafford, with flexibility to work from home and travel across Greater Manchester as needed
Benefits: 25 days holiday (rising to 31 with length of service) and 4% employer pension contribution

About the role
It's a pivotal leadership opportunity shaping strategy, service innovation and driving income growth across a £2.5m+ directorate. As part of the senior team, you'll also play a vital role in cross-organisational leadership - supporting workforce development, embedding ED&I, and stepping in for the Executive Director when needed.

You'll lead an ambitious, passionate team delivering services that drive real and measurable impact across:

Community and youth engagement - including climate action, development and outreach
Energy & homes - tackling fuel poverty and improving sustainability
Urban nature - empowering communities to protect green spaces and biodiversity

About you
You're a natural communicator and connector, someone who thrives on forging relationships and sees the 'bigger picture'. With a whole-systems mindset, you bring nuance, insight and the ability to chart a clear path through complexity.

We're looking for a strategic leader with:

* In-depth knowledge of relevant local, GM and national policy agendas that feed into funding streams
* Strong track-record building partnerships across complex systems that deliver on purpose and income
* Understanding of community-led approaches and how they connect with climate and environment
* Collaborative, coaching style that empowers people to thrive
* Real passion for place-based working and amplifying community voice

Highly desirable: It would also be a real advantage if you've worked in the voluntary, public or environmental sectors - giving you the confidence to navigate the complex stakeholder landscape GGM operates in.

In return, you'll be part of an organisation that values, supports and invests in its people.

Interested and ticking the boxes? Then we'd love to hear from you.

To apply
Please send your CV or profile to Amelia Lee at Charity People as the first step. If your experience aligns, we'll be in touch with details on how to apply.

Deadline: 9am on Wednesday 24th September
Interviews: Will be confirmed soon - likely to be mid-late October.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with

Responsible to: Chief Executive Officer

Immediate reports: Welfare Benefits Team Lead, Training Lead, Supervision Lead, Debt

Caseworkers, Energy Advisor.

Hours: Full time – 36 hours (there is some flexibility for the right candidate)

Salary: £26,994 – £28,922 dependent on experience

Main Purpose of Job

• To be responsible for the delivery of all aspects of our advice services via telephone, email/web, in person and at outreach venues.

• To line manage team leads, debt caseworkers and the energy adviser and support them in achieving high standards of accessible advice services.

• To oversee the use of our volunteer adviser resources to cover each of our advice channels in the most effective way.

• To liaise with the training lead to ensure we have sufficient, well trained volunteer advice resources to deliver our service.

• To ensure cover for Advice Session Supervisors when needed

• To provide training, guidance and support on client records, telephone channel and quality standards

• To design and implement improvements to our advice processes based on best practice, leading and gaining buy-in from team members as necessary.

• To be overall responsible for the quality of our advice in line with our Quality of Advice framework and IFR’s to drive the organisation towards excellence in quality.

• To be responsible for ensuring Debt technical supervision is in place and carry out continuous professional development activities and duties within the organisation.

• In maintaining quality, you will need to inspire and motivate your team and provide focussed individual support where necessary to achieve internal and external quality and KPI standards

• To drive a culture of continuous workforce development where a rigorous but supportive approach is adopted

• You will identify the best quality tools and execute investigations/analysis to improve workforce competency and quality across the organisation, and support our brand reputation

• Monitor and track performance progress of the service and of individuals against targets, achievement of deadlines and support staff as appropriate

• To undertake regular team meetings in line with the organisation’s quality expectations

• To undertake regular formal supervisions and review meetings

• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best

• Encourage good teamwork and lines of communication between all staff and volunteers

• Ensure the core contracts are appropriately staffed at all times to achieve the expected standards and targets.

Research and Campaigns

• To ensure the advice team contribute to the development of social policy in line with our business plan

• To assist with social policy work as required by the organisation

Management duties

• You will be accountable and responsible for delivering the service delivery related objectives and outcomes from the organisation’s Business Plan and service-related KPIs.

• Prepare and issue reports as required for the CEO, funders and partners, attending meetings as required to present findings and recommendations 

Learning and professional development  

Keep up to date with legislation relevant to the role, trends, ideas and thinking

• Attend and actively participate in regular support and supervision sessions and appraisals with the Chief Executive Officer

• Identify own learning and development needs and plan to meet them.

Administration  

Ensure that detailed records for the purposes of information retrieval, statistical monitoring and report preparation are maintained and developed

• Produce comprehensive, analytical and developmental oral and written reports on the work of the service as required.

Other Duties and Responsibilities

• Undertake advice work as required, including supporting contracts and projects outside of the generalist service.

• Support with the efficient and effective use of Casebook, gathering, storing and analysing data and contributing to the reporting processes for services, projects and contracts.

• Keep up to date with Citizens Advice aims, policies and procedures and ensure these are followed.

• Ensure that work reflects and supports the Citizens Advice service's equity, diversity and inclusion strategy.

• Develop and maintain effective admin systems and records relevant to the role.

• Act as key holder and open or close the building when necessary.

• Attend regular internal and external meetings relevant to the role and to services at outreach locations.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• Abide by health and safety guidelines and share responsibility for own health and safety and that of colleagues; taking particular account of this at outreach and shared locations.

• Identify own learning and development needs and take steps to address these.

• Carry out any other tasks within the scope of the post to ensure the effective delivery and development of the service.

• Ensure all data protection and GDPR requirements are adhered to in all work for which the post is responsible.

• Demonstrate commitment to the aims and policies of the Citizens Advice service

• Encourage staff to understand the importance of our Equality, Diversity and Inclusion strategy, implement the strategy, and act as a role model for EDI, including challenging any inappropriate comments or attitudes.

• Attend relevant internal and external meetings as agreed with your line manager.

• Take personal responsibility for your own actions and for sorting out issues or problems that arise.

• Review and make recommendations for improvements to the service.

• Comply with all Citizens Advice information assurance guidelines.

• Work cooperatively with colleagues and encourage good teamwork, clear lines of communication and common practices within the team.

• As directed by the CEO, carry out other duties within the scope of the post to ensure the effective delivery of the service

In addition you must be prepared to train up to do the following:

Debt Advice giving

• Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.

• Use appropriate resources to find, interpret and communicate the relevant information to clients.

• Research and explore options and implications so that clients can make informed decisions.

• Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.

• Negotiate with third parties such as statutory and non-statutory bodies as appropriate.

• Ensure that all work conforms to the organisation’s office manual and the Advice Quality standard / other funding requirements, as appropriate.

• Ensure that work reflects and supports the Citizens Advice service’s equality and diversity strategy.

• Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.

• Take ownership for monitoring own workload e.g. proactively reviewing progress on current cases, outcome of completed cases and quality control.

• Be a DRO approved intermediary.

Schools’ Project Officer (4-5 days per week; 10 months contract with opportunity for renewal)

The job
This is a fantastic opportunity to join this fast-growing charity at a pivotal time, and make significant impact as our grass-roots Schools’ Project Officer. You will be visiting schools, explaining about what we do at assemblies and going for follow up sessions, and then giving email feedback to applications.

Who we are
We are a small lively charity promoting the personal development of year 12s in partner schools, through challenging activities that they design, plan and finally undertake adult-free. We invite students (individually or in groups) to develop their own challenges well outside their ‘comfort zones’, and to be responsible for every stage of the process. We help them plan and manage risk, and give them expenses funding. Our award winners have climbed the highest UK peaks, cycled to Paris, performed plays at school, harnessed green power via a bike, among many other imaginative and ambitious projects.   

Who we are looking for
We are looking for an energetic, talented and reliable candidate for our schools’ outreach team, inspiring high-quality applications for funding from Year 12s in our 85 partner London state schools (20% of the total).  There is scope to help shape our strategy. We are looking for competent project officer, ideally with experience of physical challenge, strong administrative skills and with strong writing skills: they will be comfortable working with students, and value personal challenge and development. He/she will be keen to work with a growing charity, and to support young people usually with a poverty of experience and opportunity.

The 10-month post is up to 4-5 days per week, based in Southwark, with frequent travel to schools across London. The salary is £26,600–£35,000 pa pro rata. Flexible working is considered.

Applications by 28 September 2025. Please see attached JD for details.  

Energy Efficient Project Coordinator

Part‑time | Closing Date: 12.00pm Wednesday 10th September 2025

• Leicestershire (Remote/Home-based)
• £28,000 per year (pro rata)
• Part‑time 1.5 days a week
• Contract or Self Employed
• Fixed term until May 2027
• Reporting to Executive Director

About the Role

We are looking for an enthusiastic, experienced and talented individual to help us grow community energy in Leicester and Leicestershire. With an emphasis on energy efficiency, you will support community groups and volunteers to develop and deliver community energy projects in their own neighbourhoods. You’ll play a key role in building knowledge, confidence and capacity within communities, and supporting them to take forward practical projects that save energy, cut bills, and contribute to tackling the climate crisis.

How to apply

Email a CV and covering letter outlining your relevant skills and experience by clicking apply now. Alternatively, send a short video (max 3 minutes) outlining your relevant skills and experience.

If an alternative format for providing this information would be more accessible to you, please get in touch and we can discuss potential options.

Interview

All successfully shortlisted candidates will be invited to interview.

Closing date for applications: 12.00pm Wednesday 10th September 2025

Interviews: 17th September 2025