Creative Jobs
Job Title: Marketing Membership Officer
Team: Supporter Experience & Engagement
Location: Hybrid (split between home-working and one of our offices - based in London, Cardiff or Edinburgh)
Hours:21 Hours per week
Salary on Appointment:£14,742 - £16,216 per annum (FTE £24,570 - £27,027 per annum)
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
About us
The Ramblers is Britain’s walking charity. We open the way so everyone can enjoy the benefits of walking.
It’s easy to think everyone has the same opportunity to enjoy the outdoors. But look a little deeper and you’ll find lots of barriers standing in the way. So we’re continuing to fight for change. We campaign for the public’s right to enjoy the outdoors, protect paths, build skills and offer different ways to get out walking in nature.
Our programmes have a big impact in local communities: Ramblers Wellbeing Walks help people take the first step to a healthier happier lifestyle, and the Ramblers Out There Award gives young adults aged 18–26 the opportunity to kickstart their journey into the outdoors.
Through our refreshed strategy, we’ll build on this experience and grow our impact through activities that prioritise the needs of communities who have the least access and face the most barriers walking outside in nature.
Purpose of Role
The Membership Marketing Officer plays a critical role in supporting the Membership and Supporter Experience Team by providing administrative support as well as a bit of creative marketing flair. This is the perfect role for someone looking for their first step in recruiting and retaining supporters.
We're looking for someone with a passion for engaging and inspiring supporters. Enthusiasm is key.
This role involves handling administrative tasks, data management, and providing support for various multi-channel membership campaigns to help the Ramblers grow our supporter base and income.
If you think you’ve got what it takes to be our new Membership Marketing Officer, we’d love to hear from you.
Key responsibilities
- Support our key marketing projects including gift membership, private site, telemarketing, our annual member survey and renewal journey.
- Support the distribution and creation of promotional resources, regularly checking stock levels, and re-ordering or refreshing materials as needed, liaising with external suppliers such as print or mailing houses and delivering to budgets and deadline.
- Support the creation of e-communications, including emails to prospective members. This may include proofing content, sourcing images, checking data, building emails and reviewing content requests with support from the team.
- Provide regular impact communications and surprise and delight moments to our suppliers and fundraisers acting on our behalf
- Source inspirational stories from our walking groups and volunteers, to help support growth of our membership community.
- Check data from our Data Team and from our suppliers to ensure it is accurate and in the right format. Provide data as needed to suppliers.
- Co-ordinate across teams to ensure data is provided in a timely fashion
- Check data is lasered correctly on printed materials, raising any concerns appropriately with suppliers
- Coordinate call listening for our core calling programmes, liaising with our volunteers and providing summary of feedback to our suppliers.
- Handle inbound enquiries coming into the team, take simple actions from these enquiries, or escalate as appropriate
- Save relevant reports, track performance and report to the Head of Membership and Supporter Experience anything notable
- Send relevant reports and feedback to suppliers
- Update a weekly tracker sheet of performance across all channels
- Provide additional support as required in responding to Facebook comments on our acquisition adverts
Impact
- Enables the Ramblers’ to effectively manage our marketing efforts to recruit and retain members and supporters.
Other
- To undertake such other duties as may be reasonably required of the post holder by the Ramblers.
- Engage and proactively develop excellent working relationships across the organisation.
This job description will be reviewed in conjunction with the postholder to ensure successful delivery of our goals.
The Person
Knowledge, skills and experience
Knowledge
This section specifies the theoretical understanding or specific expertise needed for the role
- Understanding of basic marketing practices
- Some familiarity with data protection laws and confidentiality principles
Skills
This section details the specific abilities and competencies required to perform the job effectively:
- Strong administrative and organisational skills
- Excellent attention to detail and accuracy
- Able to handle multiple tasks and prioritise effectively
- Good communication skills and ability to liaise with internal and external stakeholders
Experience
This section specifies the practical, hands-on experience required for the role:
- Experience working in an administrative role (volunteer, work experience or job)
Desirable:
- Experience in working in membership or customer service roles
- Familiarity with CRM systems and/or excel
Personal Attributes
- A team player, able to develop collaborative, strong and effective working relationships
- Empathetic and patient, with a genuine desire to help supporters
- Positive and professional attitude
- Proactive and self-motivated with the ability to work independently
- Interest in walking and/or being an advocate for the outdoors and natural environment.
The Ramblers promote diversity and welcome applications from all section of the community.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive – We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring – We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering – We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible – We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
The Creative Producer will be a key role in developing, culminating and hosting our week-long interactive public arts experience ‘Ruby Tales – Celebrating 40 Years of METRO’ for our 40th anniversary. You will help organise and facilitate a series of creative workshops for our supporters and service users, as well as curating and programming a final interactive experience which will run for one week.
Programme
METRO is an equality, diversity and inclusion services charity that runs health, community and youth services across London and the south east. We started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO supports anyone experiencing issues around sexuality, gender, equality, diversity and identity across five areas: Youth, Mental health & wellbeing, Sexual health, HIV, and Community.
This year is our 40th – ruby – anniversary. We’re taking the opportunity to increase our fundraising, and tell people about our charity, our history, the work that we do and the many stories that show our work, our impact, and our people.
We plan run 40 creative workshops for staff and service users to tell our stories, and create assets which can be shared with a wider public to tell the stories of METRO. Half of these will be done ‘in house’ with existing staff, and half will be organised by the Creative Producer, using outside facilitators of their choosing. These will culminate in an interactive exhibition, to be shown in February 2025.
Role
Working alongside colleagues in the Communications Policy and Research (CPR) team, the Creative Producer will have a lead role in shaping this programme of events. They will act as lead contact for our external guest workshop facilitators, making budget decisions and communicating relevant details to ensure our additional 20 workshops run smoothly, safely and successfully.
The Creative Producer will collate creations from our 40 workshop sessions to help design and install an engaging, interactive exhibition that will run for one week in November 2024. You will play a key role in facilitating a launch event with an invited audience of partners, charities, stakeholders, councillors and VIPs.
Bedfordshire and Luton Community Foundation is a leading local grantmaker, striving to be a catalyst for positive change in the community and committed to addressing inequality. The Foundation distributes millions of pounds locally each year and is establishing a national reputation for an innovative, community-focused, and strategic approach.
We are seeking a driven and dynamic Marketing & Communications Administrator to join our expanding team to help support the operational delivery of Foundations work and to raise our profile, grow our business and share our successes.
Applicants must have relevant experience in marketing, communications, and general administration at trustee or senior level. They should be excellent communicators, highly organised, and task-focused, with strong written skills and the ability to engage with a wide range of people. Excellent IT skills are also essential.
The job will be a combination of homeworking and office based and flexible working can be considered. We are particularly keen to welcome applications from diverse communities and the communities with lived experience of inequality and those we aim to support through our work.
Responsibilities
Raising the profile of the Foundation by implementing an imaginative and inspiring programme in Marketing and Communications under the direction of the Head of Business Development.
Work with Head of Grants and Programmes to plan and timetable promotion of new grants programmes and regular promotion of ongoing programmes. Working at times with external marketing and comms teams to agree key messaging.
Compile and share a range of inspiring donor, charity and community stories and case studies which bring to life the Foundation’s impact.
Support, maintain and update the Foundation’s website, ensuring that it is inspiring, engaging and up to date with content. Help set up and access additional platforms as required e.g. online donations, raffles, other Trusts who are contracted to the Foundation.
Develop the Foundation’s wider digital presence through social media and use of content marketing to raise awareness of the Foundation’s expertise, share good news stories and promote available funding e.g. through regular charity and business newsletters.
Under the guidance and leadership of the Head of BD and CEO provide specific public relations support, including preparing press releases and producing articles for local magazines and relevant publications.
Maintain a library of relevant and up to date marketing materials, photographs illustrating the Foundation’s work and partnership logos and guidance for use. Manage permissions and GDPR for all communications work and marketing collateral.
Attend UK Community Foundations (UKCF) Marcomms meetings.
Work with the CEO to prepare and manage quarterly Board meetings for Foundation and as required other partners (incl JCT) at an executive admin level.
Preparing for meetings: prep of papers, managing dates and availability; minute taking and general administration for Board level members under clear and strict requirements around confidentiality.
Regular updating of requirements of Board incl: EDI data and references; annual Conflict of Interest; DBS and other requirements.
Supporting Chair of Trustee in their role as required and in an administrative support.
Support general office administration such as maintenance of equipment inventories and training records and PAT testing schedules and others task to ensure smooth running of the main office.
Organize events to showcase the Foundation’s work, including functions for donors, potential donors, community and voluntary groups.
Support the Head of Business development to identified campaigns and additional programmes to grow the Foundations reach. Work with Head of BD to write creative briefs and to shape to recruit additional capacity as required.
Work as an effective Ambassador for the Foundation always, including at events and external networking.
Represent the Foundation on agreed marketing and Comms networks incl UKCF and others to be agreed.
Work closely with other members of the team to ensure that the Foundation achieves excellence in grant-making and all its operational aspects.
Represent the Foundation externally as required.
Use computer equipment and software for administrative and communication duties including Canva, new website CMS, Microsoft Office, online communications, and the Salesforce Database.
Carry out other associated duties, which may arise, develop, or be assigned, in line with the scale and general nature of the post.
Apply
Application is by CV and covering letter only outlining in detail why you wish to join us and how your skills and experience are aligned to the person specification in the job description.
Closing date for applications is 12pm 30th September.
Interviews will take on the week of 14th October.
The client requests no contact from agencies or media sales.
Global Learning Manager
Contract: Permanent, Full time
Location: The role will be based in one of the following countries or any country where WaterAid works, subject to right-to-work eligibility in the respective countries.
Nigeria, Nepal, South Africa (Pretoria), Tanzania or Kenya,
Salary: Salaries and benefits for different countries will vary in line with the location of the successful candidate and depending on experience. See further details below:
- Nigeria, Abuja/ Lagos: Grade F – 18,397,645 - 23,445,232 (NGN)
- Tanzania, Dar Es Salaam: Grade F - 92,039,950 -116,866,370 (TZS)
- South Africa, Pretoria: Grade F - 827,550 - 1,034,437 (ZAR)
- Nepal, Kathmandu: Grade F1 - 2,683,878 3,882,926 (NPR)
- Kenya, competitive package
About WaterAid:
Want to use your strong learning and development skills to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Global Learning Manager to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
This role reports to the Leadership Development & Wellbeing Lead working as part of the Leadership & Employee Experience Team in the Global People Team. This team is responsible for facilitating high levels of performance across WaterAid, through the development of integrated leadership, learning, engagement and internal communications strategies.
About the Role:
As our strong learning thinking partner and designer you will analyse global learning needs and design excellent initiatives to equip us with the skills needed to achieve our global strategy.
In this role, you will design and develop our global management development programme and approach as well as support the design and development of new global learning initiatives.
You’ll also:
- Manage our global induction approach, creating and updating guidance and resources to support a consistent induction experience for all WaterAiders at a local level.
- Manage the design, guidance and resources of our senior leadership induction to ensure a consistency of experience and expectation across the global whole.
- Support the development and design of WaterAid’s performance management approach and principles ensuring guidance and learning resources are available and shared with the global people network.
- Provide oversight of our e-learning provision, working with the Learning Hub manager and WAUK Learning Manager to ensure content is aligned to our strategic priorities and meeting the needs of the global whole.
- Provide tailored leadership, management and learning development approaches and senior team development initiatives to address identified priorities as agreed with the relevant stakeholder/business partner.
- Pro-actively maintain expert knowledge about latest trends in learning and management development and use this to support the creation of impactful programmes and approaches aligned to organisational priorities.
About You:
- Be a credible advisor able to build trusting relationships and be a thinking partner
- Be an excellent designer with an ability to design creative and engaging learning solutions that deliver on the defined need and desired outcomes.
- Be skilled at identifying and analysing needs, developing relevant approaches and evaluating effectiveness.
- Have expert knowledge and experience of learning and management development approaches and practice.
- Have experience of partnering with third parties to design and deliver learning interventions.
- Have experience of working globally, with an appreciation of cultural differences and of the difference this makes to learning styles and ways of working
- Have strong coaching and mentoring skills with an approach that builds capacity rather than dependency.
- Have project management experience, managing learning projects from end to end.
- Be a team player, able to work in a collaborative way, with flexibility and resourcefulness.
Although not essential, we also prefer you to have:
- Experience of learning management systems
- The ability to facilitate and/or coach in other languages, particularly French, Spanish or Portuguese would be an advantage.
- HR or Learning and development qualifications, Coaching & Mentoring certification, psychometric assessments etc.
Closing date: Applications will close at 23:59 on 13th October. Availability for initial interview is required week commencing 4th November 2024.
How to Apply: To see the full job pack, please click ‘Apply’. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Are you an experienced Registered Manager looking for a new challenge?
Location: Office Based in Aller, Langport, Somerset, TA10 0QN & supporting people across Somerset, as a Domiciliary Care Provider.
37 hours per week with on-call responsibilities; which is shared with four other team members.
£37,555 PA Pro Rata
You First are looking to recruit an experienced Registered Manager from within the sector, who is as passionate as we are about supporting neurodivergent people, people with a learning disability and/or mental health illness to live meaningful and purposeful lives. You will need to have experience of working with and managing support for neurodivergent people, people with learning disabilities and people with mental health illness and complex support needs. You will form part of a senior team that upholds You First’s values and it’s high-quality standards. You First welcomes team players who share our values and goals of supporting people in the way they choose, with their own front door!
You will be creative, compassionate, calm, responsible, a good team player, a good people manager, empathic, non-judgemental, self-motivated, understand professional accountability, a first class communicator, and will be someone who can contribute toward our positive, listening, learning and responsive culture.
Formed in 2014, You First has grown by reputation to the point where we are now looking at creating a Registered Manager Team. Responsible to the Business Operations Manager, each Registered Manager will have operational management responsibility across a designated location within the Social Enterprise.
Person Specification:
- Minimum of 2 years management experience in Adult Health and Social Care, ideally as a Registered Persons (but not essential)
- Level 5 qualifications in Management within Adult Health and Social Care/or willingness to work towards this within the first 12months of joining You First. (Note: Post holder must have an existing Level 3 or 4 qualification)
- Hold a valid Full UK driving license.
- Willingness to travel across the County.
- Desire to be/apply for Registered Manager Status with the Care Quality Commission.
- Ability to work outside of office hours when required.
- Ability to seek and be accountable for own workloads.
- Experience with rota management.
- A team player.
- Experience of working with people who are neurodiverse.
- Experience in mentoring and coaching team members.
- Ability to form positive working relationship with all stakeholders.
- A person that holds themselves with integrity and transparency.
You First offers:
- The opportunity to be part of a forward thinking, innovative and ground-breaking third sector organisation that is serious about people being supported to take full control of their lives
- An attractive salary of £37,555 PA Pro Rata
- A generous annual leave package of 7 weeks per year, inclusive of bank holidays
- Employee self-management
- A supportive and inclusive working environment
- An Employee Assistance Programme
- A comprehensive and encompassing induction
- Regular one-to-ones with the Business Operations Manager
- An occupational pension
- A commitment to your personal and professional development including access to further training and qualifications
Team: Corporate Services Team
Report to: Service Manager / Operations Manager
Purpose: Coordinate the provision of projects and services delivered by Umbrella Cymru across Wales.
Location: Office – Caerphilly, CF82 7FQ
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £23,500 - 25,437 per annum
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence. You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes.
You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly.
You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold teambuilding days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
The post holder will:
- Coordinate the provision of services available to clients and professionals
- Act as point of contact for team members, clients and professionals.
- Coordinate, arrange and attend events to publicise Umbrella Cymru.
- Provide administrative support for local and national projects.
- Maintain accurate, up-to-date, and confidential records of all work undertaken.
- Manage multiple inboxes and correspondence (including responding to written communication and answering phones).
- Produce statical reports from service data.
- Coordinate Volunteer networks.
- Research and provide accurate information as required to colleagues, clients, and professionals.
- Liaise with other service providers to maintain directory of services.
- Record and produce minutes of meetings.
- Provide administrative and secretarial support for projects and corporate services.
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team
- Must hold a valid UK driving license and have access to a vehicle.
Desirable
- Experience and knowledge of gender and sexual / transition processes.
- Knowledge of criminal justice processes.
- Project management qualifications.
- Experience of providing administrative support
- Ability to read, write and speak Welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Team: Corporate Services Team
Report to: Director
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Location: Office – Caerphilly, CF82 7FQ + Travel
Hours: 37.5 hours per week. Some weekend and evening work required. Flexible working arrangements available. Job-share considered. Fixed-term contract to 31 March 2025 with possibility of extension (pending annual funding approval).
Salary: £32,000 – £34,638 per annum
Key Information
Purpose: To oversee the management of corporate services including responsibility for Governance, Finance, Grants and Funding, Contracts and Executive Support.
Who are we?
Umbrella Cymru provides a range of services in relation to gender and sexual diversity, equality, and inclusion. We take great care and pride in the services we offer, and we aim to demonstrate this by giving people the best information and support we can.
We keep flexibility at the heart of everything we do and aim to provide support to people where they want it, how they want it and when they want it. As such, all staff and volunteers are required to provide flexible support and undertake a range of tasks.
As a service, we maintain a focus on achievable outcomes, supporting people as experts in their lives to reach their goals. Our practice follows a social model with a focus on rights, autonomy, and empowerment.
Umbrella Cymru has been awarded the contract to deliver support to anyone referred to the Welsh Gender Service and therefore work in partnership with Cardiff and Vale University Health Board to provide a full bio-psycho-social support service to trans and non-binary people in Wales.
We have also been commissioned by the Police and Crime Commissioner for Gwent to deliver a support service to any children and young people affected by any crime or antisocial behaviour in the Gwent area.
Who are you?
We are looking for a passionate, highly driven, and very organised person to join a fast-paced working environment. You will be self-motivating, positive and committed to delivering excellence.
You will embody the visions, and values of Umbrella Cymru.
You will be someone who can digest complex information and critically evaluate a range of options to determine the best course of action, ensuring you can plan, arrange and organise work effectively in a very busy setting. You will have a keen eye for detail and be able to identify patters and themes. You will be professionally curious and have a sound ability to problem solve.
You’ll be able to use IT equipment and systems and be able to learn to use new systems and technology quickly. You will be confident, enthusiastic, energetic, assertive and organised. You’ll reflect on your practice and performance and take charge of your own personal and professional development. There will be plenty of opportunities to learn new skills.
You will value improvements, welcome change, and relish the opportunities development brings. You’ll bring ideas and solutions to discussions, suggesting improvements in creative and innovative ways.
What will you get?
- We offer a challenging and supportive environment where you will develop and learn at pace. We keep wellbeing, support, and development at the heart of everything we do, and this begins with staff and volunteers.
- We are a friendly team who love to help each other. We like to hold team building days and events to strengthen our relationships, knowledge, skills, and spirit.
- Working with us will no doubt give you a strong sense of purpose and pride.
- You will receive regular supervision from your manager, as well as plenty of opportunities to be involved in group supervisions, discussions, and debates.
- We hold regular CPD events and we’re always keen to offer further learning and development opportunities.
- We offer flexible working wherever possible with an ability to work from our offices and from home.
- You will get 22 days paid annual leave plus bank holidays.
- Umbrella Cymru will also contribute to a workplace pension scheme. You can also contribute to this if you wish.
Key tasks / responsibilities
Umbrella Cymru provides a range of services including:
- Triage and Assessment
- Information and Signposting
- Advice and guidance
- Advocacy
- Practical Support
- Listening and Befriending
- Emotional Support
- Professional and Corporate Support
- Education input sessions
- Awareness raising and events
You will:
- Manage the corporate services functions of the organisation
- Provide executive support to the Director and board of Trustees.
- Produce high quality minutes of internal, external and board meetings
- Manage Director's schedule of appointments, meeting and events.
- Manage official correspondence and communication
- Manage purchasing, invoicing, and financial record keeping
- Produce and present financial reports
- Manage performance reporting, grants and funding contracts
- Develop, maintain and implement policies and procedures
- Develop bids, proposals and applications for funding
- Arrange and attend events to publicise Umbrella Cymru's services.
- Provide administrative support for local and national projects
- Act as a point of contact for team members.
- Maintain accurate, up-to-date, and confidential records
- Undertaking other tasks as necessary.
Role specific criteria
Evidence of meeting the specific requirements of the role will be assessed from your application form and interview.
Essential
- Excellent communication skills with the ability to quickly establish rapport and positive relationships.
- Excellent time management and organisational skills, with an ability to prioritise effectively in a busy environment and manage competing priorities.
- Ability to adapt and embrace change, taking a positive and proactive approach to development and improvements, including personal and professional development.
- Excellent computer / ICT skills, with an ability to quickly learn new systems and adapt to use new technology.
- Ability to understand and accurately record comprehensive information.
- Effective ability to work on own initiative as well as part of a team.
- Hold a valid UK driving license and have access to a vehicle.
Desirable
- Knowldege of gender and sexual diversity / transitioning processes.
- Experience of project management.
- Experience of accountancy / boookkeeping.
- Experience of providing administrative support to senior staff (EA / PA).
- Experience of writing funding bids.
- Experience of wring policies / procedures.
- Ability to read, write and speak welsh.
Application deadline:
Applications must be received by 23:59 on Sunday 29 September 2024
Interviews will be held on Thursday 26 and Friday 27 September 2024.
To read the full details of the role and submit your application, you must visit the site by clicking the "Apply Now" button.
To improve the lives and lived experiences of LGBTQ+ people and their families in Wales.
Prison Facilitator - HMP Maidstone
Location: HMP Maidstone
Salary: £11,034 (£27,584 FTE)
Hours: 14 hours (2 days a week)
Department: Prison delivery
Job Type: Part time
Contract Type: Permanent
Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Maidstone. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison based reading and numeracy programme, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for week commencing 7th October 2024.
Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.
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