Customer service jobs

Transform Lives as a Face-to-Face Charity Ambassador

From £15/hour + Performance Bonus

The Hive Linq - Hours: 25-30 hours per week (Full-Time)

Contract: Permanent, Direct Employment

Location: Across the UK (within ~50 miles of your home)

Join a Movement with The Hive Linq

Are you ready to use your fundraising skills to make a real impact? At The Hive Linq, we partner with some of the UK’s most inspiring charities, securing long-term support through authentic, premium face-to-face conversations.

We don’t just raise funds—we build lasting relationships in places like train stations, festivals, and events. This is your chance to join a passionate team—and grow with them.

Why Become a Bee?

When you join us, you’re joining a nationwide network of bold, ethical fundraisers—our Bees. You’ll belong to a supportive community that thrives on success, shares best practices, and takes pride in making a difference.

We also offer flexibility for those who love independence—whether you prefer door-to-door, venue, or solo street fundraising close to home.

The Role: Your Impact Starts Here

As a face-to-face ambassador, you’ll be the face of our charity partners, sparking conversations that lead to lasting support. Every day, you’ll have the chance to:

Fundraise in premium locations—train stations, festivals, events

Engage with the public through genuine, compliant conversations

Work independently or in a supportive team environment

You’ll be fully supported with training, tools, and a team that always has your back.

Who You Are

You’re a confident, driven fundraiser with a passion for ethical engagement. You thrive on connecting with all kinds of people and building trust.

You will have:

Ideally, 2+ years of face-to-face fundraising experience

Exceptional communication skills—natural, human, and relatable

Resilience—bounce back from rejection with a positive mindset

Flexibility—comfortable working within a ~50-mile radius (driving preferred)

A passion for values—you care about compliance, quality, and leaving a positive legacy

What You’ll Get

We believe in rewarding talent and offering security:

Direct employment—a permanent contract, not agency work

£15/hour guaranteed for a 25 - 30 hour week (flexible options)

Performance bonus—rewarding excellence (details at interview)

Holiday pay—paid annual leave (pro-rata)

Full support—tools, training, and a team that champions you

A vibrant culture—ethical, inclusive, and impactful

The Hive Network—a UK-wide community of dedicated Bees 

Ready to Lead Change?

If you’re an experienced fundraiser looking for a secure, well-paid role with a purpose-driven team, we want you.

Apply today—send us your CV and a brief note on your fundraising success, and let’s make a difference together.

In this exciting and challenging new role, you will be working with colleagues, local partners, communities and businesses to develop and implement the Fundraising strategy for Age UK Milton Keynes.  You will source and manage income from a variety of funding streams, including trusts and foundations, corporates and community fundraising, including legacies.  We are looking for an experienced, creative and ambitious fundraiser.

KEY RESPONSIBILITIES

• Research, develop and implement multiyear fundraising strategy and annual plans in order to meet income targets.

• Attendance at events, speaking on panels and pitching to organisations.

• To provide appropriate support to partners and donors by building strong relationships with an exceptional level of customer care so they feel valued and continue to support the charity for many years.

• To ensure efficient use of resources, at all times, to enable further growth in activity and income to achieve targets.

• Develop and create, with support from colleagues and volunteers, PR content for social media and website.

• Ensure accurate data is collected and analysed, and that this is kept accurate, confidential and secure in line with legal requirements and AUKMK’s policies.

• Ensure all the legal requirements for events and community fundraising are in place and adhere to the Fundraising Regulators Code of Fundraising Practice and charity law requirements.

• Always Work within the values and policies of AUKMK.

We are looking for a resilient and dedicated people to join our new specialist high risk domestic abuse service as Independent Domestic Violence Advocate's (IDVA).

As a new service, we have 6 x full time IDVA positions available. These roles are full time, working a hybrid with two days per week expected to work from our centrally located office in Boscombe. Due to the nature of the role, the successful applicants would be expected to travel regularly across the Dorset county.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a IDVA you will provide high quality support to victims of domestic violence and abuse. You will deliver and provide support in five key areas to support victims to:

• Feel safer
• Feel informed about their rights and the criminal justice system
• Feel listened to and heard
• Be able to implement healthy coping mechanisms
• Be connected with services who are available to help them

Key Responsibilities:

• You will provide appropriate non-therapeutic support to victims of domestic abuse via their preferred contact method.
• Undertake needs and risk assessments to develop tailored individual safety and support plans to address the specific needs of the victim.
• Use a bespoke case management system to maintain accurate and confidential record keeping and contribute to the collection of outcomes.
• Liaise with the police, social services, CPS, and other agencies on the client's behalf, with the client's consent maintaining confidentiality
• Provide information to victims to enable them to make informed choices about their future options. Ensuring that the voices, needs, rights and legal entitlements of older people are heard and understood by all individuals and organisations.

About You:

Ideally, you will hold an approved and accredited IDVA qualification (or you must be willing to work towards one)

You will need:

• A strong understanding of domestic abuse and violence and the impact this has on victims.
• Experience of working with victims of crime (preferably domestic abuse) including completing risk assessments and safety planning
• Experience of managing a caseload and keeping clear case management records.
• Experience of adapting communication styles to be able to effectively communicate.
• An understanding of trauma informed practice and how to implement this within your work
• A through understanding of the criminal justice system and the Victim's Code
• An understanding of confidentiality, safeguarding and other legal requirements
• Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages.
• Organised and methodical approach to work with the ability to plan, prioritise and organise workload

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible

Are you an experienced fundraiser, skilled in crafting persuasive appeals and telling moving stories of impact and change? We have a fabulous opportunity for you to use your creative and organisational skills to make a difference to families in South London and East Surrey.

Our programmes include individual family support, domestic abuse recovery and a range of parenting and group work programmes to enable families to thrive.

The core of your role will be in generating funds from trusts, foundations and grant making trusts.

• Identify and research prospective funders aligned with Welcare’s priorities.
• Develop tailored, high-quality grant applications, expressions of interest, and monitoring reports.
• Manage a rolling pipeline of small, medium, and large grant opportunities.
• Lead on multi-year and restricted funding applications where appropriate.
• Ensure accurate tracking of deadlines and submissions using eTapestry (Blackbaud’s CRM/Supporter Management System)
• Work closely with CEO, Head of Practice and Business Manager to gather data, case studies, and outcomes.

• Translate impact data into compelling narratives aligned with funder priorities.
• Support development of monitoring and evaluation frameworks to strengthen future bids.

Salary:  £41,771 FTE (pro-rata £25,062)

Fully remote working

Generous Annual Leave allowance

Longlisted candidates will be required to complete a full application form prior to interview.

Application closing date: 6 April 2026

Interview date: rolling interview

The Kensington + Chelsea Foundation is an independent local charity which was founded in 2008 to tackle the key inequalities in our community. While our borough is often associated with wealth and affluence, it also has areas of severe deprivation. Nearly one third of children in K+C are eligible for Free School Meals, life expectancy between residents from different wards varies by nearly two decades, and in-work poverty has increased by 46% since 2020.

Our vision is of a borough where all residents have the opportunity to live happy, healthy, fulfilled lives. To achieve this vision, we identify and fund impactful local projects which improve the lives and life chances of our most vulnerable and disadvantaged residents. Alongside this longer-term work, we also play a key role in responding to emergencies in our community, such as the tragedy at Grenfell Tower and the Covid-19 pandemic. The K+C Foundation is now in an exciting phase of growth, and we want to increase our profile, our income and, most importantly, our impact.

The Community Engagement + Grants Officer plays a key role in our grants team which is  responsible for all aspects of our grantmaking, as well as actively building long-lasting relationships with the local voluntary sector and wider community. The grants team members are our experts in local needs and in the effectiveness of our charity partners in responding to them. In recent years, we have adopted a participatory approach for distributing our larger funds, which means decisions around funding are delegated to panels of local residents who have lived experience of the issues we are trying to tackle. 

The Community Engagement + Grants Officer supports the Senior Grant Manager with the delivery of all of our larger grant rounds, as well as managing our small grants programme and donor-led grants. It is a busy and varied role, with opportunities to develop your skills and experience in a small and supportive team. 

At UK SMART Recovery, we are passionate about supporting people to successfully manage any type of addictive behaviour, using our evidence-based 4-Point Programme. We value choice, empowerment, and collaboration, and we believe in supporting volunteers and partner organisations to deliver accessible addiction recovery meetings across the UK.

About the Role

UK SMART Recovery is seeking a highly motivated Community Coordinator to join our small, passionate team. In this role, you will:

• Onboard, support and mentor our amazing SMART Recovery facilitators across The Midlands and London.

• Work closely with our highly valued partner organisations running SMART meetings within their services.

• Deliver training, guidance, and workshops for our peer and partner facilitators.

• Contribute to projects and service development to help grow UK SMART Recovery even further.

• Help ensure SMART meetings are high-quality, accessible, and safe for participants.

• Foster an inclusive, empowering environment for facilitators and participants alike. 

Regions covered:

• West Midlands: Birmingham, Coventry, Wolverhampton, Dudley, Walsall, Solihull; Staffordshire, Shropshire, Herefordshire, Warwickshire, Worcestershire

• East Midlands: Derby, Leicester, Lincoln, Nottingham; Derbyshire, Leicestershire, South Lincolnshire, Northamptonshire, Nottinghamshire, Rutland

• London: City of London

Applicants must be based in the Midlands. Regular travel across the regions is essential.

For full JD/person specification with additional responsibilities, please see the attached document.

About You

To succeed as a Community Coordinator, you will have:

• Experience facilitating groups or meetings, ideally in recovery, peer-support, mental health, or behaviour-change settings.

• Ability to support, mentor, and develop volunteer facilitators.

• Strong presentation and communication skills, online and in-person.

• Self-motivation, organisation, and ability to manage workload and regional travel independently.

• Emotional intelligence and groundedness, with experience supporting people who have faced adversity.

• A valid UK driving licence and access to a vehicle.

Desirable:

• Qualified SMART Recovery facilitator or previous participant.

• Lived experience of recovery (personal or close to someone else).

• Experience in peer mentoring, volunteer support, or community development.

Why Work With Us

• Join a small, dynamic team making a big difference in addiction recovery across the UK.

• Opportunity to work closely with facilitators and partner organisations to grow our network of peer-led recovery meetings.

• Flexible home-based working with equipment provided.

• Generous annual leave, pension, and wellbeing support.

• Be part of a charity with values of empowerment, choice, compassion, and collaboration at its heart.

Shop Manager

Permanent, 35 hours

£27,172 a year - total package including a market supplement

Wimbledon shop - 84 The Broadway, London, SW19 1RH

The salary for this role is £25,172.40 a year. The role will also include a £2,000 a year market supplement.

Join Our Community

Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?

If so, this could be the opportunity for you.

The role

Permanent, 35 hours a week.

Scope's Wimbledon shop - 84 The Broadway, London SW19 1RH

Please note that successful candidates will be subject to an enhanced DBS check.

We welcome all applications by 11:59pm GMT on Wednesday 15 April 2026.

As Shop Manager of Scope’s Wimbledon shop, you’ll have the autonomy to run the shop with creativity and flair. Every day is different

In this role, you’ll lead a team of paid colleagues and volunteers, offering clear guidance, encouragement, and development. Using your experience and management skills, you’ll help grow sales while making sure every customer and donor enjoys a welcoming and inclusive shop experience. In this role you will:

· Ensure shop sales performance is maximised, actively seeking ways to improve the shop’s performance on a continuous basis.

· Manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Also support our online selling with identifying suitable items and listing on online selling platforms

· Recruit, manage and develop paid colleagues and volunteers within Scope’s HR and operational policies and procedures and build a strong team

· Work collaboratively with the Assistant Shop Manager

About you

We’re looking for someone who has:

· Previous experience as either a Retail Shop Manager, Assistant Manager, or a Supervisor looking to step up, ideally in retail or charity shops.

· Commercially aware and able to spot opportunities

· Be able to lead and support people

· Customer-focused, with a can-do attitude

· A team player with strong work ethic

· Accurate and detail-oriented

· IT literate and numeracy skills

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Working in Our Shops

Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scope’s mission of achieving equality for disabled people and their families.

Shop Hours

Scope shops are open every day. Some weekend and Bank Holiday cover is needed.

Full-time: 35 hours per week, five days out of seven

Part-time: Weekly hours on a seven-day rota 

Additional Information

In line with UK legislation, we are only able to accept applications from individuals aged 18 or over. This is because the role may involve working alone in the shop without other staff present.

You must be eligible to work in the UK to apply for this vacancy. Scope is not able to offer visa sponsorship.

Anonymised applications

We use an anonymised shortlisting process as part of our commitment to equality, diversity, and inclusion. All advertised vacancies require a CV and the completion of a short application form.

Our values

Pioneering, Courageous, Connected, Open, Fair.

We trust each other and give colleagues freedom to be creative, push boundaries, and change minds.

Our promise to disabled people

We are proud to be a charity that stands for disability equality. We welcome applications from disabled people and anyone with an impairment, condition, or access need. We want our team to reflect the communities we serve.

As a Disability Confident Leader, we promise to offer an interview to all disabled applicants who meet the essential requirements for the job. To do this, tick the box in your application to say you are applying under the Offer an Interview Scheme (this used to be called the Guaranteed Interview Scheme).

If you need any changes or support during the recruitment process, please email us via our website.

Important to know

You must meet all the essential requirements listed in the job description.

If lots of people apply, we may need to limit interviews to a fair number of disabled applicants who best meet the criteria.

Equality, Diversity and Inclusion

EDI is a priority at Scope. We welcome applications from people of colour and other underrepresented communities. We aim to create a culture where everyone feels they belong, treating all with dignity and respect. As a disability equality charity, accessibility and inclusion come first. We listen, learn and continuously improve.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

Please note that successful candidates will be subject to an enhanced DBS check.

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project. If you are interested, please read the information below and make sure you can be available for all the dates highlighted.

• Closing date: 11.59pm on Sunday 5 April 2026
• Interview date (in London and in person): Wednesday 15 April 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role asap; ideal candidates will have less than one month's notice period. This will mean all references, contracts and DBS checks are completed quickly. If you do apply for the role, we will ask for some of these details up front.

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April (TBC) in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Newham) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 11.59pm on Monday 5 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

As a Fundraising Co-ordinator at Be Free Young Carers, you will play a pivotal role in supporting the organisation’s financial sustainability and growth. You will be responsible for developing creative fundraising strategies, building relationships with donors and local partners, and organising engaging events to generate vital support for young carers. This position offers an opportunity to make a tangible difference in the lives of young people while working in a dynamic and supportive team environment.

Main Duties and Responsibilities

· Fundraising & Campaign Support

o Assist in planning, coordinating, and executing fundraising campaigns, including annual giving, appeals, and special initiatives

o Support grant-related activities, including tracking deadlines and assisting with proposal submissions

o Help develop fundraising materials such as appeal letters, email campaigns, and donor updates

· Donor Relations & Stewardship

o Maintain accurate donor records in the organization’s CRM or donor database

o Prepare donor acknowledgements, receipts, and thank-you letters in a timely manner

o Assist with donor stewardship activities, including recognition efforts and impact reporting

· Event Coordination

o Support the planning and execution of fundraising events (in-person and virtual)

o Coordinate logistics such as registrations, invitations, materials, vendors, and follow-up

o Track event budgets, attendance, and fundraising results

· Data Management & Reporting

o Enter, track, and reconcile donations and pledges

o Generate reports on fundraising performance, donor activity, and campaign outcomes

o Ensure compliance with data privacy and gift-processing standards

· Administrative & Team Support

o Provide administrative support to the development team as needed

o Assist with scheduling, meeting preparation, and internal coordination

o Collaborate with communications, finance, and program staff to support fundraising goals

Person Specification

· Experience with fundraising for charity.

• Excellent interpersonal and communication skills to build rapport and inspire people.
• Strong organizational and administrative abilities to manage schedules, records, and tasks.
• Adaptability, as charity roles can be varied and require managing a wide range of duties.
• A commitment to the charity's cause is often a key requirement.

This job description is not intended to be comprehensive but indicative. Responsibilities may very from time to time, depending on the needs of the organization.

Business and Human Rights Manager

Are you an experienced human rights & business professional able to engage and drive impact with businesses from a variety of sectors to drive continuous improvement on embedding responsible recruitment, fair work and tackling modern slavery?

Do you have technical subject matter expertise and experience sharing insights with a variety of audiences? And do you enjoy training and supporting businesses and developing new business opportunities?

Then this could be the position for you.

We are looking for an experienced Business and Human Rights Manager to join our committed team as a maternity cover, who will hit the ground running.

The role is diverse including developing and delivering training and services with a variety of businesses, with opportunities to generate new funding to drive impact and sustainability, to project manage a collaborative programme and to try out new ideas. You will work remotely, but in close cooperation with the Co-CEO, Head of Business Development, and rest of our committed team across the world.

Key tasks and responsibilities:

• You will deliver interactive training workshops and deliver premium quality services to businesses to support them to embed responsible recruitment and fair work and tackle modern slavery in their operations and supply chains.
• You will be responsible for ensuring high quality technical content across our organisation and sharing technical insights internally and externally.
• You will manage and grow Stronger Together’s business relations in a variety of sectors, both in the UK and globally to drive impact and generate funding.
• You will project manage client projects from start to finish and, dependent on candidate experience, manage our UK Construction and Property collaborative programme.

Who we are:

Stronger Together is an impact driven, not for profit organisation that provides businesses with practical training, resources, business services and collaborative programmes. We work across three continents and within multiple sectors with many organisations to achieve our wider vision of a world where all workers are recruited responsibly and have fair work, free from exploitation.

Who you are:

• An experienced professional with an in-depth understanding of and subject matter expertise on working with businesses on responsible recruitment, ethical labour practices and modern slavery, and significant experience in business engagement/developing and managing senior management corporate sponsor relations (min. 5 years’ experience)
• An excellent trainer, with experience of developing and delivering training to businesses 
• The ideal candidate should have experience in a business development role, a track record in building and developing business relations, and strong experience of giving presentations, delivering pitches and closing deals 
• Experienced in maintaining and developing corporate sponsor relations including writing client and grant proposals
• A strong project manager and great organiser, with the ability to set and meet demanding targets and deadlines, and to hold others accountable to those
• A professional who has worked with or within the construction, manufacturing, consumer goods, apparel, finance or care sector on responsible business behaviour
• An excellent communicator, both verbally and in writing, with experience of developing and building new successful working relationships with a range of stakeholders, as well as confidence in representing the organisation professionally at a variety of events 
• A motivated and enthusiastic worker, able to work independently and with remote colleagues/stakeholders 
• Someone with a good eye for detail, whilst retaining sight of the bigger picture. 
• Knowledge of social compliance audit and certification methodologies and audit quality management would be a bonus.
• UK-based with eligibility to work in the UK.

What we can offer you:

• A fixed-term maternity cover contract from 1st June – 31st Dec 2026 (0.8 FTE or full-time)
• A competitive salary (salary band £41,674 – £53,580 gross annually; pro-rata if 0.8 FTE) and enhanced employee benefits 
• Being part of an innovative, and exciting not for profit organisation 
• A friendly global team which is passionate about and committed to fair work, responsible recruitment and systemic change 
• Flexible and family-friendly working arrangements 
• Working remotely (UK-based), with regular in person and online meetings and social team gatherings.

How to apply:

Please click the link to redirect to our website.

Timeline:

• Application deadline: 12th April 2026
• Interviews: w/c 20th April 2026
• Starting date: 1st June 2026 

Context

This is an opportunity to play a pivotal role in a pioneering programme that could reshape how kinship families are supported across England.

Kinship is undertaking a pilot Randomised Controlled Trial (RCT) of Kinship Connected, a Kinship Navigator programme designed to provide intensive, specialist support to kinship carers and help them navigate complex systems.

This is a multi-partner programme involving funders, independent evaluators, participating local authorities, internal delivery teams and kinship carers with lived experience.

Kinship Navigators are at the heart of delivery. You will work directly with kinship carers in the community and in their homes, providing intensive 1-to-1 support and facilitating local support groups, while working closely with local authority partners and other services.

Because the programme forms part of a pilot RCT, maintaining high-quality case records and accurate data collection is critical. Your work will contribute directly to the evidence base about what works for kinship families.

Each Navigator will support around 40 kinship carers over the delivery year, holding a caseload of approximately 20 families at any one time.

You will be part of a wider delivery team including the Programmes Manager, Mobilisation and Delivery Project Manager, research colleagues and other Kinship teams, working together to ensure the programme is delivered ethically, consistently and to a high standard

About the role:

The Kinship Navigator provides intensive, time-limited support to kinship carers through the Kinship Connected programme, a structured six-month intervention designed to help kinship families stabilise placements and access the support they need.

Working directly with kinship carers, you will build trusting relationships while completing structured assessments, goal setting and reviews to help families strengthen support networks and navigate services such as children’s social care, education, health and community support.

This is a community-facing role, working directly with kinship carers in homes, community spaces and through co-location with local authority teams and partner organisations.

The role requires a combination of high-quality relational practice and disciplined case recording. As part of the pilot RCT, accurate documentation of activity, progress and outcomes is essential to ensure the programme can be evaluated and improved.

You will work closely with the Programmes Manager, delivery team, researchers and local authority partners to ensure the programme is delivered consistently, ethically and to a high standard, with a strong commitment to equity, diversity and inclusion in supporting kinship families from all backgrounds.

The key deadlines and information:
We have really short timescales for this role as this role is part of a research project so do apply early. 

• Closing date: 11.59pm on Sunday 5 April 2026
• Interview date (in person, location TBC): Thursday 16 April 2026

Starting in post

If you are successful at recruitment, we will need you to be available to start in role asap and ideal candidates will have less than a month's notice period. This will mean all references, contracts and DBS checks are completed. If you do apply for the role, we will ask for some of these details up front. 

We will also ask you to attend an overnight in-person residential on Wednesday 29 April and Thursday 30 April (TBC) in our London office for induction into the role. A draft agenda will look like the below.

Wednesday 29 April

• 11am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 5pm - induction afternoon session finishes
• 6.30pm – dinner with team

Thursday 30 April

• 9.30am – induction morning session starts
• 12.30pm – lunch
• 1.15pm – induction afternoon session starts
• 4pm - induction afternoon session finishes
• 4pm – finish and travel home

Key responsibilities include:

• Providing emotional and practical support to kinship carers.
• Advocating for kinship carers in meetings with professionals where appropriate.

• Establishing and facilitating a monthly support group for kinship carers in your area.

• Mapping local services and building relationships with organisations that can provide specialist support, training or activities for kinship families.

• Liaising with schools, local authorities and other professionals to coordinate support.

• Supporting kinship carers with challenges relating to the child(ren) in their kinship care.

• Signposting to relevant services, support organisations and Kinship training opportunities.

• Coordinating celebration and family events (including in Kinship Care Week).

• Supporting applications for grants for essential items or family breaks.

• Collaborate with the programme delivery team, researchers and evaluation partners, contributing insights and learning from practice to support programme improvement and evidence generation.
• Work closely with colleagues across Kinship, including Advice, Peer Support, Training, Communications and the Kinship Connected core team, to ensure joined-up support for kinship carers.
• Recognise, report, record, respond and refer safeguarding risks via our safeguarding process with the support for the safeguarding team.
• Follow and understand the organisational safeguarding policies.

• Maintain accurate, timely records of all activity, assessments, support plans, contacts and outcomes on Kinship’s CRM system (Salesforce) in line with organisational policy and programme protocols.

• Complete kinship carer needs assessments, SMART goal setting, reviews and outcome recording in accordance with the Kinship Navigator model and trial requirements.

• Follow all operational and data collection requirements of the pilot feasibility RCT, ensuring activity and outcomes are recorded consistently to support independent evaluation.

• Fully contribute to monitoring, reporting, quality assurance and learning processes, including collecting feedback and case studies that demonstrate impact.

Essential requirements include:

• Experience delivering direct support to vulnerable families or carers, including completing needs assessments and developing support plans.

• Experience providing structured one-to-one support, casework or family support over a defined period.

• Experience working directly in community settings or alongside local authority or partner organisations.

• Experience facilitating peer or support groups in community or online settings.

• Experience working with statutory, voluntary and community services, including liaising with professionals around the family.

• Experience recognising and responding appropriately to safeguarding concerns.

• Understanding of the challenges facing kinship carers and the children they care for, or the ability to develop this knowledge quickly.

• Understanding of trauma-informed and strengths-based approaches when working with families.

• Awareness of how children’s social care, education, health or welfare systems affect families.

• Strong interpersonal and communication skills, with the ability to build trusting relationships with kinship carers and professionals.

• Ability to manage a caseload, prioritise work effectively and maintain clear professional boundaries.

• Excellent ability to maintain accurate case records and data using a CRM or case management system (e.g. Salesforce).

• Strong organisational and IT skills, including the ability to use digital systems for case management, communication and reporting.

• Ability to work independently while contributing positively to a collaborative delivery team.

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts.

How to apply:

Please apply for the role of Kinship Navigator (Oxfordshire) by sending a CV and answering the 5 questions below via Charity Job. The deadline is 11.59pm on Sunday 5 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.

1. Why do you want to work for Kinship as a Kinship Navigator, and how does this role align with your values and experience? 
2. Describe a time you supported a family or carer facing complex challenges. How did you assess their needs and decide what support was most important? Guidance for candidates: Please describe a real example from your work. Tell us what you did personally, the actions you took and what happened as a result.
3. Tell us about a situation where you had to work with professionals from different organisations (for example schools, social workers or community services) to support a family. Guidance: Explain how you built relationships, managed differences of opinion and ensured the family received appropriate support. 
4. Give an example of a time you had concerns about the safety or wellbeing of a child or their family member. What steps did you take and how did you decide what to do? Guidance: Describe your role in recognising and responding to the concern and any safeguarding processes you followed.
5. Tell us about how you have managed a caseload or multiple families at once. How did you keep accurate records and make sure important information was documented? Guidance: Please describe the systems or processes you used and why accurate recording was important.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work.   We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a full‑time role supporting our specialist animal fostering service, which enables victim‑survivors of domestic abuse to leave abusive relationships by ensuring their much‑loved animals are safe and well cared for.

The focus of this role is to work as part of a dedicated team to maintain the highest standards of animal welfare across a wide range of species. Equally central is providing exceptional support to victim-survivors of domestic abuse, alongside volunteers and colleagues across human and animal health and welfare services.

Your work will directly help individuals and families in crisis, ensuring both they and their animals receive the safety, care, and compassion they deserve.

Applicants must have:

• An animal welfare qualification (minimum Level 3)
• Significant knowledge and proven competence in assessing and handling dogs, cats, and other species in a rescue or similar environment
• A commitment to high standards of animal welfare
• The ability to support victim‑survivors in a professional, empathetic, and trauma‑informed way
• Strong teamwork, communication, and record‑keeping skills

We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.

This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.

What You Will Bring 

You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently. 

Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact. 

Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make. 

How to apply 

Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.

Closing date: 9am Monday 13th April 2026 

Interviews:  

First stage virtual: Monday 20th April 2026 

Second stage in-person (Leeds): Wednesday 29th April 2026 

For further information, please see the attached recruitment pack.

Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

This is a terrific opportunity to play a fundamental role as Welfare Grants Manager at Muscular Dystrophy UK. 

You will be responsible for the effective management and delivery of the charity’s equipment and housing grants programmes, including the Joseph Patrick Trust (JPT) mobility equipment grants and the Property Impact Fund housing grants.

About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Values and behaviours:

• A positive attitude and approach that reflect the charity’s values.

• Seek opportunities to contribute to the development of the charity.

• A commitment to and an understanding of disability issues, equality, diversity and inclusion.

• Always demonstrate role model behaviour.
  
   

Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1)

​Closing date:​Wednesday, 8th April 2026

Interview: Shortlised candidates are likely to be contacted during the week commencing Monday 13th April, with interviews expected to take place within the same week

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Please download the job description to see full role responsibilities