Customer service management jobs

Executive Assistant & Office Lead

In a fast-changing church and mission landscape, OMF International (UK) aims to become a centre for sharing the good news of Jesus with East Asia’s peoples in, to and from the UK. The UK is not just a place where missionaries are sent from; it is also a context into which missionaries are being received and where intercultural ministry is being carried out.

The Executive Assistant & National Office Lead will play a key role in providing high-level administrative and executive support to the UK National Director, coordinating ministry events and helping the UK National Office operate as a welcoming, safe and effective base for OMF UK’s mission. The successful applicant will have an opportunity to use their administrative, interpersonal and practical coordination skills to equip the UK Leadership Team, support the National Director and strengthen the day-to-day operation of the National Office. As well as being an efficient administrator with excellent attention to detail, the ideal candidate will demonstrate strong interpersonal skills and be able to communicate professionally and sensitively with a range of people.

There is an Occupational Requirement for the jobholder to be a practising Christian, an active member of a local church, able to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement.

The Head of Change leads the development, coordination and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and builds a culture where transformation is understood, embraced and delivered confidently across the organisation. 

The Head of Change acts as the Foundation’s change leader, helping to shape strategy, establishing structures for high-quality programme delivery, and ensuring teams are ready and supported through change. This includes oversight of the Change team, taking a lead on cross-Foundation change initiatives, and ensuring all strategic programmes are governed effectively. 
This role is cross-organisational, working closely with the Chief People & Transformation Officer on the operating model, the Chief Financial Officer and the Director of Transformation on planning and delivery. 

This role delivers a transformational, organisation-wide approach to change, grounded in best practice, and provides a high-quality, consistent programme delivery through a strengthened PMO capability. The Head of Change delivers improved organisational staff readiness and staff confidence during periods of change, and produces clear, measurable outcomes across the Foundation’s strategic transformation priorities. This role also helps to foster a culture that embraces innovation, adaptability, and continuous improvement. 

Key Responsibilities 

Strategic Change Leadership

• Define, lead and manage the organisation-wide strategic change programme, ensuring alignment with the Foundation’s mission and long-term goals.
• Develop the strategic change governance forum, providing oversight, challenge and direction.
• Work with the Executive Team, senior stakeholders, and programme leads to ensure clarity of change objectives and secure stakeholder buy-in.
• Working with the Chief Financial Officer, oversee organisational planning, delivery and monitoring of key KPIs.
• Foster a culture of change readiness, adaptability, and continuous improvement, ensuring clear alignment with the Foundation’s overarching decision-making framework. 

Programme & Portfolio Management 

• Oversee a portfolio of high-profile strategic projects, ensuring consistent delivery standards and measurable outcomes.
• Lead and mature the Foundation’s project framework to support governance, reporting, assurance and delivery quality.
• Ensure that the organisation has the necessary resources – people, technology and budget – to implement change initiatives without creating bottlenecks or overwhelming Business As Usual operations.
• Monitor progress and evaluate the impact of change initiatives, adjusting the approach to achieve outcomes. 

Leadership & People

• Manage and mentor the Change team, building a high-performing group of change specialists.
• Cultivate collaboration across teams, ensuring consistent approaches to change management and project delivery. 

Stakeholder Engagement & Communication 

• Partner with senior stakeholders to build alignment, engagement and ownership across change programmes.
• Lead delivery of change communications and engagement plans, ensuring clarity, consistency and accessibility.
• Act as a trusted advisor to senior leaders, offering challenge, insight and strategic guidance. 

Change Management Practice

• Conduct enterprise-level change impact and readiness assessments.
• Design and implement training, coaching and resources for leaders and teams undergoing change. Ensure change methodologies, tools, and frameworks are embedded and consistently applied.
• Support the Chief People & Transformation Officer with organisational design activities, including target operating model development and capability mapping. 

Financial & Risk Management 

• Manage project and programme budgets effectively.
• Identify risks, interdependencies and issues across the change portfolio and develop mitigation plans. Ensure compliance with relevant regulatory, governance and audit requirements. 

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role. 

Skills Knowledge and Expertise

Skills, abilities, and attributes:

• Self-starter who is adaptable, works with integrity and exhibits the Foundation’s core values.
• Committed to the principle of continuous improvement, with careful attention to detail and due process.
• Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
• Good interpersonal skills and able to effectively liaise with both internal and external communities.
• Exceptional communication and stakeholder management skills.
• Strong leadership skills with the ability to motivate, inspire, challenge and influence. 
• Excellent analytical skills with the ability to translate complex concepts into actionable plans.
• Financial acumen and experience managing significant budgets.
• Comfortable operating in fast-paced, ambiguous and highly collaborative environments. 
• Strong influencing skills with senior stakeholders, including C-suite and Board-level relationships.

Knowledge, experience, and qualifications: 

• Experience in delivering large-scale transformation within complex organisations (charity, private, public sector, healthcare or equivalent).
• Exposure to digital transformation, innovation programmes or organisation design.
• Proven track record leading enterprise-wide change and readiness programmes.
• Demonstrable experience building and leading PMO functions.
• Experience managing multidisciplinary teams and driving cultural and behavioural change.
• Experience operating within matrixed, multi-disciplinary or multi-site environments.
• Proficient, with recognised successes, in working with industry best practice project and change methodologies (e.g. Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP). 

Benefits

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England has a fantastic opportunity for you to join us as our Participation Director.

This is a full time permanent position

The location of this role is National where we offer hybrid working, you will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) London and Cambridge. 

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

To view our full range of benefits please follow the link here.2

Application process will involve providing a CV and cover letter.

What you will be doing

You will be responsible for developing and embedding strategies and programmes that help people across England to discover and connect with their heritage, increasing engagement with Historic England (HE) and the historic environment through our nationally important Archive collections and engagement programmes, which include learning (Heritage Schools), community engagement, inclusion grants and participation programmes (e.g. Blue Plaques).  Through the power of partnership, storytelling, capacity building and audience led approaches, you will lead your teams to unlock the power of heritage for people and places, embedding inclusive practice and centring social impact. 

Reporting to the Director of Communications and Engagement and working as part of the Communications and Engagement Leadership Team, you will help shape the direction of Historic England’s engagement and participation activity, ensuring our vision and mission are well understood and supported in society, and by key stakeholders.  As a member of the Corporate Leadership Team, you will work together with senior colleagues across Historic England to embed our strategic priorities for people and places, including delivery on government priorities and income generation opportunities.

You will share your expertise and passion, ensuring the organisation’s knowledge, resources and voice are leveraged beyond Historic England, and we are actively working together with more people and partners to the benefit of people and places.  Working closely with the Marketing & Digital Director, Philanthropy & Income Development Director and Communications Director, you will ensure that our presence continues to grow and gain positive recognition on a national stage, with new and current audiences, and that we are in an open conversation about how we can all work together to take action for heritage and the historic environment.  You will work with a range of internal and external senior stakeholders and community partners.

Who we are looking for

• Experience of leading multi-disciplinary teams in a participatory engagement discipline

• Experience of successfully creating and delivering integrated engagement activity in an arts, culture, or heritage setting.

• Experience of project delivery including community led approaches, and co-creation with communities.

• Experience of initiating and leading projects within a strategic framework

• Excellent leadership and management skills, including culture change

• Strategic thinking skills

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Provisional virtual interview dates: 30th July 2026

Please note this role internally is known as Participation and Learning Director.

Job Title: Programme Lead

Reporting to: Senior Programme Lead

Location: North West

Salary: £24,675

Contract: Permanent, term-time only, full-time or part-time

Annual Leave: 50 days paid holiday each year which must be taken during school holiday

“The facilitator is a friend and teacher mixed into one… she gets the reasoning from the teacher and the understanding bit from the friend.” - Power2 Rediscover Young Person

Power2 is a fast growing and energetic children and young people's charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.

With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.

We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.

We are looking for new Programme Leads to deliver our programmes so that all children and young people, regardless of their needs, feel they belong and can prosper.

As a Programme Lead, you will become the consistent, trusted adult in a young person's life, providing trauma-informed mentoring and wellbeing support to care-experienced young people aged 16–25. Through compassionate, strengths based relationships, you will help young people build resilience, develop life skills, improve emotional wellbeing and successfully navigate the journey into independent adulthood.

Working flexibly, primarily across Salford, you will meet young people where they feel most comfortable, whether in community venues, local neighbourhoods or other safe spaces and tailor support around their individual aspirations and goals. You will also work closely with partner agencies and statutory services to create a coordinated network of support that helps every young person feel safe, connected and empowered to thrive.

Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.

Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.

We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.

Diversity, Equality and Inclusion

Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.

Safeguarding

Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.

Permanent, Full Time (35 hours per week)

Agile working arrangements in place

Closing date:13th July 2026

Interview date: Week commencing 27th July 2026

Interview Location: Oaklands House, Suite 2, Second Floor, Oaklands House, 34 Washway Road, Sale, M33 6FS

Our organisation is all about people – the people who live in our homes, the communities we serve, and those we work with.  So, it’s no surprise that we recruit for attitude and behaviour which are central to us building relationships and delivering great experiences for these people. We employ colleagues who are passionate about making a difference who will take responsibility to get things done. 

As a not-for-profit housing association, providing affordable homes and services to more than 20,000 people across Greater Manchester. We have a strong social purpose and make it our mission to enable people to live well in their home and community.   

This role will help us to do this by managing our organisation’s cash, funding, and investment activities while ensuring accurate financial reporting and compliance.

In this role, you will be responsible for... 

• Complete and accurate processing and recording of treasury transactions in line with the treasury accounting processes and policies
• Cashflow and forecasting to ensure that liquidity ratios are met at all times and sufficient cash is available to meet business requirements
• Preparation of timely financial reporting for Development and Growth
• Develop and maintain strong relationships with relevant colleagues, including the wider Finance Team

We are looking for people who are/have... 

• Experience with treasury management systems
• Strong understanding of accounting principles and financial reporting
• Experience in treasury, cash management, or financial accounting
• Part-qualified or fully qualified (ACA / ACCA / CIMA or equivalent)

Everyone’s welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues.

If you want to be part of our team and help us make a difference, we’d love to hear from you.

#treasury #finance #housingjobs #recruiting #Manchesterjobs

Head of Fundraising & Philanthropy

Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)

Help Transform the Future of Rivers Across the Bristol Avon

This is a rare opportunity to build something that will have a lasting impact.

Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.

Now we're ready for the next stage of our journey.

We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.

This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.

If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.

About Bristol Avon Rivers Trust

Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.

Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.

Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.

Our ambition over the next five years is even greater.

To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.

About the Role

Help shape the future Bristol Avon Rivers Trust (BART).

This is much more than a fundraising role.

You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.

Our immediate priority is to diversify our income beyond project grants by growing:

• Individual giving
• Philanthropic and charitable foundation support
• Corporate partnerships
• Major donors
• Legacy giving
• Unrestricted income opportunities

While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.

Success during your first 12 months will include:

• Developing and launching BART's fundraising strategy
• Building a compelling case for supporting the Trust’s work
• Establishing a strong pipeline of unrestricted income opportunities
• Growing relationships and excellent communications with supporters and funders
• Embedding fundraising across the organisation
• Creating clear KPIs and reporting frameworks with the CEO and Trustees

This is a highly strategic position reporting directly to the Chief Executive.

The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.

Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.

As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.

What You'll Be Doing

You will:

• Develop and implement BART's Fundraising and Philanthropy Strategy.
• Diversify unrestricted income from individuals, trusts and foundations, philanthropy, corporate partnerships, legacies and other voluntary income streams.
• Develop a compelling organisational Case for Support aligned to BART's Five-Year Strategy.
• Work with the CEO and Leadership Team to establish fundraising priorities and KPIs.
• Lead fundraising campaigns, communications, and supporter engagement initiatives.
• Manage and develop BART's supporter journey using our Beacon CRM system.
• Work closely with our Trust Administrator, who provides administrative support to the organisation, including support for CRM administration and fundraising processes.
• Coordinate fundraising activity across the Trust and ensure opportunities are maximised.
• Build strong relationships with major donors, funders and strategic partners.
• Ensure compliance with the Fundraising Regulator's Code of Fundraising Practice.
• Report regularly to the Leadership Team and Board of Trustees.

Why This Role is Different

This is an opportunity to build a fundraising programme with exceptional foundations already in place.

You will benefit from:

• A highly respected and growing environmental charity.
• Strong project delivery with proven environmental impact.
• An experienced CEO with a successful track record of securing significant funding and developing strategic partnerships.
• A supportive Board committed to growing fundraising.
• A database managed through Beacon CRM.
• A recognised and trusted regional brand with significant opportunities for growth.

You'll have genuine freedom to shape the future direction of fundraising at BART.

About You

We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.

You'll ideally have:

• At least five years' experience in fundraising or philanthropy.
• Experience developing fundraising strategies and delivering income growth.
• Knowledge of trusts, foundations, philanthropy, individual giving or corporate fundraising.
• Excellent relationship-building and influencing skills.
• Strong planning and project management skills.
• Experience using CRM systems (Beacon experience welcomed but not essential).
• Excellent written communication, storytelling and bid-writing skills.
• The ability to translate complex environmental work into compelling fundraising propositions.
• A passion for rivers and their recovery and creating meaningful impact.

Benefits

• 25 days annual leave plus bank holidays and Christmas closure.
• Holiday increases with length of service.
• 9% employer pension contribution.
• Life Assurance.
• Hybrid and flexible working.
• A supportive and collaborative team culture.
• Professional development opportunities.

Why Join BART?

Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.

Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.

Most importantly, this role gives you the opportunity to build something with lasting impact.

The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.

Equality, Diversity & Inclusion

Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.

We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.

How to Apply

Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July 

Further Information

To learn more about our work, visit:

Bristol Avon Rivers Trust

Join our passionate team and help make a real difference to the lives of adults, children and young people affected by domestic abuse. We are looking for an experienced and motivated Trusts and Foundations Fundraiser to secure vital funding that enables our life-changing services to continue and grow.

This is an exciting opportunity to play a key role in shaping the future sustainability of our charity. Working closely with the CEO and senior leadership team, you will identify funding opportunities, develop compelling grant applications, build strong relationships with funders, and manage reporting requirements to maximise income.

We are looking for someone with a proven track record in fundraising, excellent writing and communication skills, and the ability to manage a diverse portfolio of funding opportunities. You will be self-motivated, organised, and passionate about supporting vulnerable people through securing sustainable funding.

This is a 12-month fixed-term contract, with the potential for extension subject to the availability of future funding.

In return, we offer a supportive and flexible working environment, opportunities for professional development, and the chance to be part of a dedicated team committed to creating safer futures for those experiencing domestic abuse.

If you are looking for a rewarding fundraising role where your work will have a direct and lasting impact, we would love to hear from you.

At We Are Survivors, every role exists for one reason: to support male survivors of sexual harms and the people who stand alongside them. While each position has a different focus, they all contribute to helping survivors feel safer, more connected, and better able to move forward in their lives.

The Community Development Worker creates opportunities for connection, belonging, and peer support. This includes facilitating drop-ins, creative activities, coffee mornings, and other community spaces where survivors can meet others with shared experiences in a safe, trauma-informed environment. The team also provides regular check-ins for people waiting to access other services, helping them stay connected and supported while they wait.

You'll be someone who is comfortable working with trauma and has experience in mental health, support, or community engagement. We're particularly interested in hearing from people who have worked with men, sexual harms, and their loved ones, but we also recognise that great people bring transferable skills and different experiences. If you're committed to learning, building trusting relationships, and making a meaningful difference, we'd love to hear from you.

At We Are Survivors, our values shape how we work every day. Transparency underpins our relationships, creating the openness that abuse so often takes away. Integrity is at the heart of everything we do, recognising that trust is fundamental to healing. Understanding means we take every survivor and their experiences seriously, meeting people without judgment and with genuine compassion. Being Responsive means we're committed not only to supporting survivors today, but also to predicting, educating, and preventing sexual harm against boys and men in the future.

If you're passionate about creating a society where no male survivor is left behind, and you share these values, this could be the role for you.

Why Join Us?

· A competitive salary.

· Annual leave package with incremental rises plus bank holidays.

· Company sick pay.

· Birthday annual leave.

· Monthly clinical supervision.

· Pension contribution.

· A range of discount and benefit programmes.

Contract Type: Fixed Term 12 months

Location: Nottingham, with occassional travel to other sites in the East Midlands

Assessment Centre: 21st of July in-person in Nottingham

Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The King's Trust.

Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress.  Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.

Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars.  Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.

You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits.  However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.

At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too.  Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.

Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.

Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!

What happens next?  

For our Youth Development Lead roles, there's no need to upload a CV or cover letter, as we use a strengths-based approach. Simply complete your profile, including the screening questions. If you pass the initial screening, you'll be invited to complete an online assessment (which must be completed to be considered). We'll then be in touch with next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Salary: £63,494

Grade: Grade 1

Position type: Permanent, full time 37.5 hours a week (Flexible working considered)

Responsible to: Director of Finance

Direct reports: Financial Reporting & Systems Manager, Financial Controller, International Programmes Finance Manager, Internal Audit Manager

Location: Truro, Cornwall (Hybrid) or Remote (UK based) with travel to Truro approx four times per year

Role purpose:

This is a new role created in order to support and strengthen our financial capacity. The role will have day to day responsibility for all finance matters at ShelterBox and will play a pivotal role in ensuring the strength, integrity and effectiveness of financial management at ShelterBox.

The Head of Finance will be a key business partner across the business for all financial matters. Reporting to the Director of Finance, they will lead the finance function overseeing budgeting, financial reporting, compliance and statutory accounts, as well as oversight of the work of the operational finance team and board and committee reporting. While this is a leadership and management position, the small team structure means the successful candidate will be expected to take an active, hands on role in delivering work in addition to leadership responsibilities; They will have their own suite of projects and activities to deliver, as well as leading the finance team, and working across the organisation to support other teams. They'll work closely with our Director of Finance and senior leadership team.

Who are we looking for?

ShelterBox is seeking a qualified accountant with a minimum of ten years PQE in a management capacity.

The successful candidate must have extensive leadership experience and have proven experience in creating a modern, progressive finance function, with customer service at its core; we want this role to create long term impact.

Experience in accounting for projects, professional services and/or inventory would also be beneficial. Sector experience in an INGO is highly desirable.

This is an exciting opportunity for someone who thrives on supporting operational delivery, ensuring high quality financial reporting, and strengthening systems alongside a very worthy cause. You'll bring together your technical excellence and strong leadership skills, working collaboratively and effectively in a complex and fast changing environment.

Main role and responsibilities

· Lead and support finance team including four direct reports

· Provide guidance, advice and be a point of escalation for the finance team

· Represent the Finance Team in senior leadership forums

· Provide business partner support, to exec team, senior managers and international affiliate organisations

· Be a key point of contact for financial matters relating to larger international affiliates

Provide guidance, leadership, advisory support and quality control, across core services provided by direct reports including:

o Monthly financial reporting

o Developing and monitoring annual budgets and quarterly forecasts

o Finance operations including payroll, accounts payable, expenses, forex, cash and bank

o Financial business systems

o International Programmes project financial management including donor reporting; and

o Internal audit services

· Relationship management of investment advisory company and ongoing assessment of performance to ensure we are maximising returns on our investments in a risk appropriate manner

· Preparation of Board and Finance Committee reporting including cover at meetings for Director of Finance in periods of absence

· Setting and monitoring annual team deliverable timeline

· Carrying out ad-hoc financial analysis and reporting

· Development and maintenance of finance KPIs

· Manage relationship with external audit partner

· Provide a quality control review point and support and advise to Financial Controller over annual external audit.

· Guiding and directing team in an advisory capacity on all components of direct and indirect taxation

· Monitor processing of Gift aid to ensure we are compliant but also to drive improvements in gift aid recovery through simple supporting processes and trend analysis

Other responsibilities

· Any other duties as required which are deemed appropriate to the level and grade of the post.

Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We therefore encourage you to submit your application as soon as possible. Please ensure your application is completed in full and you read the applicant guidance on our website before applying.

Job Purpose

The Communications Lead will:

• Build brand awareness and help to ensure the TLC: Talk, Listen, Change Group brands are accurately and consistently represented at all times. In particular, ensure consistency in messaging and tone of voice for each brand and when communicating about the Group as a whole.
• Communicate effectively with our stakeholders (customers for our commercial subsidiaries plus funders, commissioners, supporters, partners and the public for the charity) to strengthen our relationships with them, creating high quality and engaging copy, marketing collateral and communications.
• Lead all internal communications across TLC, crafting clear, useful, positive and supportive information for our staff, volunteers and Board.
• Extend the TLC Group’s reach across the UK by delivering marketing campaigns that adhere to our brand guidelines and principles, strengthening our reputation over time with every piece of activity we deliver.
• Working with the rest of the Marketing (and wider Development and Partnerships) Department, take personal ownership and accountability for the execution of marketing activities according to agreed processes, on time, on budget and to high quality standards/

The Communications Lead will work particularly closely with our Creative Design Lead, who leads all aspects of design across the organisation.

Key Responsibilities

Copywriting and Content Creation

• Lead the creation of compelling written copy and marketing assets for a range of audiences and platforms to support the needs of colleagues across the TLC Group – including but not limited to: Engaging, persuasive and impactful sales pitches and proposals, Annual report, Case studies, Key messages, Quotes, Digital and printed collateral, Social and web content and assets, Press releases, Speeches, News articles.and other marketing materials
• Develop creative ways for this to build brand awareness, market services and facilities, communicate programmes, activities and impact.

Media and PR

• Lead on developing relations with media, generating and placing stories, and generating PR.
• Create media content including stories for press and publications
• Contribute to the identification and management of reputational and other communications and marketing-related risks. Social channels
• Create engaging and relevant written content for social media that helps grow our following and boost our reputation.
• Collaborate with our staff teams to ensure all our engagements are on brand and on message. 

Website

• Take responsibility for the development and management of all written aspects of the website, including generating content, maximising its potential and monitoring its impact. Fundraising and Influencing Work with the Development Team to:
• Produce regular supporter newsletters, mailings, reports and other content to engage with relevant stakeholders
• Lead the development of messaging, copy and content to support fundraising propositions, campaigns and events
• Help create and test high-level campaign / proposition messaging and lead the development of supporter copy for a range of applications and channels
• Create impactful and persuasive pieces to support with influencing. 

Internal Communications

• Work alongside the Creative Design Lead and Director of Business Services to further develop our internal communications streams.
• Craft organisation-wide announcements and produce organisation-wide communications in the form of (including but not limited to): - Newsletter, Lunch and learn sessions, with an aim of 6 taking place each year, Podcast (aim of once a month), You Said, We Did communications, CEO video messages, Updates on staff group / network activities, Internal events, including town halls and ‘coffee and cake’
• Support with the organisation of our annual TLC Group staff conference.

General

• Ensure marketing collateral is compliant, factually correct and internal charity practices are followed (e.g. GDPR, photo consent, claim substantiation, budgeting).
• Work with the Group Head of Marketing, Marketing Manager and Creative Design Lead to prepare, monitor and report on the annual Marketing and Communications budget.
• Develop creative communications ideas and keep abreast of latest trends and innovations to help inform our plans.

We are looking for an adaptable administrator to join our friendly Membership Team!

Membership Assistant
Contract type: Fixed term until 31 March 2027
Working hours: Part time, 14 hours per week (Including Wednesdays)
Salary: £24,000 - £25,213 per annum, pro rata (£9,600 - £10,085 per annum for 14 hours per week)
Location: Compass House, Farmoor, Oxford, OX2 9LU with Hybrid Working
Work Pattern: Wednesdays in the office, plus one other day or two half days which can be worked from home or the office

About Us

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

As a Membership Assistant, you’ll support our members by carrying out a range of administrative tasks, ensuring processes run smoothly, accurately, and efficiently – while delivering a consistently high standard of customer service.

What you’ll be doing:

• Processing new member and supporter details, importing new online memberships and donations
• Welcome letters, cancellation letters, appeal donation acknowledgements, condolence letters, using letter templates and mail merge
• Making up and distributing welcome packs to new members, and Wildlife Watch children’s welcome packs
• Acting as the first point of contact for e-mail, telephone and letter enquiries or complaints

What we’re looking for

• Proficient IT user (Microsoft Word, Outlook, Excel) and good computer data entry skills
• Excellent attention to detail and organisational skills
• Ability to engage clearly and effectively with others via telephone, written correspondence, and email, adapting approach to different preferences

For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive

• Generous annual leave entitlement with paid birthday leave, balance days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access, discounts and trade YuCoin points for gift cards
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

Closing date: 11.59pm on Sunday 12 July 2026
First stage interviews will take place Tuesday 21st July 2026 via MS Teams.
Stage 2 will be at Compass House, Farmoor, Oxford on Wednesday 29th July 2026.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. You will be able to contact us if there are any reasonable adjustments we can provide during the recruitment process.

Whilst we appreciate ChatGPT and other AI platforms can answer these questions, we know what they have to say (and generally the answer they generate isn't great). We want to hear your perspective written in your own words.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.

No agencies please.

We're looking for a kind, compassionate and resilient IDVA to join our Homelessness Social Care Service in Kent on a 2-year FTC.

£27,028.00 per annum, working 40 hours per week.
Unqualified IDVA - £27,028.18

Qualified IDVA salary- £29,528.18

Want to feel like you're part of one team? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Manage referrals, completing Dash Risk Assessments and obtaining and maintaining all relevant paperwork.
  
  
• Working to raise the awareness of male domestic abuse in the Kent community as directed by line manager.
  
  
• Building supportive, trusting relationships with clients and creating a positive atmosphere.
  
  
• Knowledge of the criminal justice system. Understanding of Marac protocols.
  
  
• Regular attendance at Marac and completion of all Marac referrals.
  
  
• Support clients to obtain Non Molestation Orders where needed and any other civil remedies available to them.
  
  
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
  
  
• Supporting clients to set personalised goals in the form of a Safety and Support Plan

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
• Exudes a warm friendly presence and open behaviour
• Prefers working as part of a group or team
• Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
• Has a practical and logical mind and is naturally well organized

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

Join our creative team and help tell the stories that inspire people to support Dorset County Hospital. You will create engaging content across multiple platforms such as social media, website, email and print  to raise awareness, drive donations and strengthen supporter engagement.

You will:

• Grow social media audiences and engagement through compelling storytelling with photos, video, graphics and engaging text
• Manage day-to-day website updates including news articles, patient stories and appeal updates
• Create and design regular e-newsletters using Mailchimp
• Use Canva to design posters, leaflets and digital assets following brand guidelines
• Work with Facebook advertising and Facebook donate to increase donations and reach
• Liaise with ward teams to create content about equipment and facilities donations have funded
• Attend events to capture content and represent the Charity
• Collaborate with the Communications and Marketing Manager to deliver effective campaigns with clear calls to action
• Manage data and supporter sign-ups ensuring GDPR compliance
• Use Google Analytics to optimise website performance and donor journeys
• Build and maintain a stock image library

About You

You will have:

• HNC/HND/Level 4 qualification or extensive communications experience
• Proven track record in delivering effective communications and marketing
• Understanding of communications best practices (GDPR, acquisition, engagement)
• Experience managing campaigns and promotions to achieve income targets
• Website content management experience
• Experience producing digital and offline content for specific audiences
• Excellent written and verbal communication skills
• Strong relationship-building skills
• Creative problem-solving abilities
• Digital marketing and social media expertise
• High attention to detail
• Ability to manage multiple projects independently
• Competent in Microsoft Office, Canva and CRM systems
• UK Driving Licence

Desirable:

• Knowledge of Google Ad Words and social media tracking/reporting
• NHS or healthcare charity experience
• Confident public speaker

What We Offer

• Hybrid working with flexibility
• NHS pension scheme
• Employee assistance programme
• See the direct impact of your work every day
• Supportive, collaborative team culture

Closing date: 12 July 2026
Interviews: 20 July 2026

Equal Opportunities: We welcome applications from all suitably qualified candidates.
Safeguarding: All appointments subject to satisfactory references and pre-employment checks.