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Job Summary – Head of Income Generation & Engagement
About the role
We are recruiting a Head of Income Generation & Engagement, who will be an integral part of the Executive Team, working closely with colleagues to help shape the organisation’s direction, contribute to key decisions, and drive income generation, marketing and engagement. You will be central to delivering our shared vision, values and mission, and will be fundamentally values-led in your approach.
The Head of Income Generation & Engagement is responsible for developing and delivering an ambitious, integrated strategy that maximises sustainable charitable income, strengthens Age UK Merton’s brand and reputation, and deepens engagement across the communities we serve.
This a commercially focused role, developing and expanding our current paid-for services, ensuring service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s continued sustainability and good reputation. The role will be responsible for the startup of strategic fundraising activity across the borough, decreasing our reliance on our current income streams, and diversifying our avenues of income to support long-term service development & growth.
About you
We are looking for a compassionate, yet dynamic leader, with the credibility and gravitas to quickly gain the trust and respect of peers and colleagues, and who will be able to connect, inspire and motivate staff, volunteers, partners and the wider community.
You will come to the table with a deep expertise in strategic income generation, engagement and communications. You will have a strong commercial acumen, with a demonstrable track record and proven ability to develop and shape strategy and implement transformational change that drives sustainable growth in both income and audience engagement.
We are looking for someone innovative and ambitious, professional and personable; you will be an outstanding communicator, with the ability to engage and influence a wide range of stakeholders.
You will be empathetic and passionate about the Age UK Merton mission, with the dynamism to inspire and unite diverse, multidisciplinary teams around clear, shared business objectives.
Job Description
We are an equal opportunities employer, aspiring to reflect the communities that we serve, and we welcome applications from people of all backgrounds and experiences. We value diversity and believe our differences enrich the services we provide to local older adults. They also help us as colleagues by encouraging us to challenge ourselves, learn, innovate, and adapt.
Job title: Head of Income Generation & Engagement
Salary: £50k to £60k (dependant on experience)
Hours: 37.5 hours per week (1.0 WTE)
Responsible to: CEO
Based at: Elmwood Centre, 277 London Road, Mitcham, CR4 3NT and hybrid working from home, frequent travel throughout the borough required
Contract: Permanent
Direct reports: Community Outreach Officer, Activity Centre Coordinator, At Home Manager
Key result areas:
Fundraising
· To set the strategic direction for income generation at Age UK Merton, developing and delivering a sustainable portfolio of future-focused fundraising that grows income and optimises the supporter journey over the long term.
· To lead the diversification of income, reducing reliance on any single partner or
activity and building a resilient, balanced fundraising portfolio that represent a high return on investment and grows our supporter base. This will be via individuals, corporates, trusts & foundations, statutory bodies and the community; cultivating long-term, meaningful partnerships, enhancing Age UK Merton’s reach, influence and income-generating potential.
· To strengthen and grow the legacy pipeline, overseeing effective stewardship and marketing, and will oversee the external lottery, ensuring regulatory compliance and annual growth.
· To maintain an agile, insight-driven approach to stay ahead of sector trends and competitor activity.
· To develop sound business cases for investment in new income generation posts or activity.
· To build organisational resource capability and resilience to facilitate future growth.
Commercial Services
· To develop and expand our paid-for services, with a focus on outreach activity to widen reach and access to services, and to increase client numbers and those in underrepresented and underserved populations.
· To develop and expand our paid-for services, to increase client numbers to create a step change in sustainable income and delivery of services across the borough.
· To ensure our paid-for services represent a strong return on investment and to ensure the business model is regularly reviewed for cost efficiencies and potential for growth.
· To ensure service processes, staffing structures and client pathways are robust and underpin Age UK Merton’s good reputation.
· Where appropriate, to seek out funding via grants, trusts and foundations to bolster paid-for service activity, overseeing bid development processes, ensuring quality, competitiveness, transparency and appropriate risk assessment.
· To continuously evaluate the potential for partnership working and collaboration to increase impact and improve performance.
Engagement
· To shape and deliver an engagement strategy that spans all Age UK Merton audiences, growing brand awareness and deepening engagement, understanding motivations and behaviours, and ensuring we focus our efforts where they can make the greatest difference.
· To identify underrepresentation and underserved groups within our borough, building relationships with communities and community leaders to create two-way dialogues to understand unmet need and inform future service development.
· To champion digital, data-led ways of working across engagement activity, working to strengthen our digital presence, and using insights to create relevant, compelling and personalised experiences across all channels.
· As custodian of the Age UK Merton brand, to ensure consistency, clarity and strength of messaging across the organisation.
· To lead the development and delivery of integrated marketing, communications and public relations strategies, ensuring a seamless omni-channel approach.
· To ensure that external communications are accurate, values-led, and reflective of organisational impact, maintaining confidence among funders, partners, and the wider public.
Communications & Marketing
· To lead the development and delivery of a communications strategy that maximises opportunities to increase Age UK Merton’s profile locally and nationally.
· To oversee the development and delivery of our digital channels, in particular social media and the website.
· To oversee the editorial direction, design, production, distribution and quality of the organisation’s publications.
Strategy and Partnerships
· To work as part of the Executive Team, shaping the organisational strategy, culture and cross departmental ways of working.
· To lead the development and delivery of seamless income generation and engagement strategies and annual operating plans aligned to organisational priorities.
· To set, manage and monitor budgets, ensuring clear targets, KPIs and accountability across teams.
· To provide high-quality analysis, reporting and insight to inform strategic decision-making, Board reporting and accountability to funders.
· To ensure robust management of restricted and contractual funding, setting financial controls, to comply with internal policies and regulatory requirements.
· To act as an ambassador and spokesperson for Age UK Merton, representing with
Professionalism, confidence and compassion.
· To build and maintain strategic partnerships, networks and relationships to strengthen visibility, influence and community engagement.
Governance, Compliance & Risk
· Ensure compliance with the Charity Commission, Fundraising Regulator, the Gambling Commission, advertising standards and GDPR/data-protection legislation.
· To contribute to strong risk-management frameworks, ensuring early identification, mitigation, and appropriate investigation of risks.
· Oversee policy development as applicable for the department.
People
· To grow and develop a high-performing team, and to make the case for further resource investment where appropriate, in order to recruit and develop a multi-disciplinary team covering income generation, marketing, communications and engagement, with a view to develop a culture of creativity and professionalism across the entire team.
· To ensure effective performance management, with regular 1:1s, appraisal, individual and team development and succession planning.
· To embed, review and optimise new team structures and systems to maximise efficiency, impact and income.
· To ensure volunteers are effectively integrated, supported and aligned to organisational priorities.
General
· To establish good working relationships with all relevant stakeholders and liaise as required
· To comply at all times with the policies and procedures of Age UK Merton.
· To ensure that Age UK Merton’s Equal Opportunities policies, principles and practices are observed and implemented throughout service delivery.
· To carry out any other relevant tasks as required, to ensure the effective development of the organisation and the delivery of its services, this may include supporting weekend and out of hours events for time off in lieu.
· To attend staff meetings, 1:1s, and appraisal meetings.
· To be aware of own training needs and participate in training/education to improve performance considered relevant to the post and to achieve agreed targets.
· To act as a representative of the values, beliefs and principles of AUKM at all times.
· To undertake any other duties that are requested and commensurate with the grade and remit of the post.
Deadline for applications will be Friday 10th April 2026.
Interviews will take place w/c 20th April 2026.
If you have not heard from us within three weeks of submitting an application, you can assume that you have not been shortlisted.
The client requests no contact from agencies or media sales.
Make a real difference in your community!
As TCF Programme Officer, you’ll be at the heart of two exciting funding programmes: the Thurrock Community Fund, supporting local voluntary, community, faith, and social enterprise projects, and the new ‘#I Will Fund’ from the National Lottery, empowering youth-led social action.
You’ll coordinate applications, grants, and reporting, ensuring both funds run smoothly and fairly—giving you the chance to see your work directly benefit local people and projects that matter.
#Community Fund Programme Officer. #Programme Officer. #Community
The client requests no contact from agencies or media sales.
About Us
Catholic Care is a values-led charity dedicated to supporting individuals, families and communities through empowering and high-quality services. Guided by our values and mission, we empower the Yorkshire community to deliver lasting impact where it matters most.
We are seeking an exceptional candidate for the role of Head of Finance to join our Strategic Leadership Team (SLT). This is a key leadership role with responsibility for the overall financial management of the Charity and the effective leadership of the Finance team.
The successful candidate will play a central role in shaping the financial sustainability and strategic direction of Catholic Care, ensuring that our Finances are managed effectively to support our mission and values.
Key Responsibilities
About You
We are looking for a motivated and values-driven finance professional who brings:
· A recognised accountancy qualification (e.g. ACA, ACCA, CIMA or equivalent)
· Significant experience in a senior finance leadership role (or someone looking to take the next step)
· Strong strategic thinking and analytical skills
· Experience of managing and developing teams
· Excellent communication and stakeholder engagement abilities
· A commitment to the mission, values and ethos of Catholic Care
Experience within the charity or social care sector is desirable but not essential.
Pre-Application Discussion
Before applying for this role, it is mandatory to attend an informal discussion with our Chief Executive, either in person or via Microsoft Teams.
This is not an assessed part of the recruitment process. Instead, it is an opportunity for you to learn more about the role, our work, and the mission of Catholic Care, helping you decide whether this is the right opportunity for you.
To arrange a meeting, please contact: Charlotte Grinham
Service you can believe in. On behalf of the Catholic Diocese of Leeds we serve those in need, of all faiths and none.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) The Association is a charity and non-profit membership organisation. The team advocates, communicates and fosters collaborative action which supports the UK’s network of National Landscapes to be as effective as possible. We champion the interests of National Landscapes with governments and coordinate the delivery of national projects.
About the Role
As Head of Partnerships and Fundraising, you will lead the development and delivery of an ambitious income generation and partnership strategy for the National Landscapes Association. This is a pivotal senior role, focused on securing and growing diverse funding streams, including corporate partnerships, philanthropy, grants and strategic collaborations to support the long-term resilience of the organisation and the wider National Landscapes network.
You will drive new business, negotiate high-value partnerships and oversee a strong pipeline of opportunities, while leading and supporting a high-performing Development Team. Working closely with the Chief Executive, Board and key partners, you will operate at a strategic level, shaping propositions, building influential relationships and positioning National Landscapes as a compelling investment opportunity within the environmental and nature-based solutions space.
Key Responsibilities
See the role description for more information.
Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.
Please apply by submitting a short CV (no more than two pages) and a covering letter (no more than two pages) which addresses the person specification criteria in the attached role description.
Interviews will be held online for short-listed candidates, these are likely to be held on the 11th and 12th of May.
Lead and champion activity, working with National Landscapes, to protect and restore the UK's most outstanding landscapes.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Head of HR / Business Partner to lead and deliver a best practice HR function for Flint House, ensuring the provision of high-quality, compliant and strategic people services that support operational excellence and the Charity’s mission of providing evidence-based rehabilitation to serving and retired police officers.
Reporting to CEO as a member of the Exec team, with one direct report, this role operates at both strategic and operational levels, advising Trustees, the CEO and senior leaders while ensuring effective day-to-day HR delivery across the organisation.
We are flexible and will consider applications for full time and part time. The role is very much site based due to staff base and patients, but there is potential for one day hybrid working a week.
Key responsibilities and competencies :
Successful candidate will be CIPD Level 7 or similar experience with evidence of continuing CPD.
In addition - you will have
About us :
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this key role will drive the people and culture objectives for the Charity.
We offer a comprehensive benefits package including on site free parking, lunch or breakfast, free on site gym, comprehensive EAP program, Medical Cash program, Life Assurance,36 days holiday and usual Pension benefits.
The role is very much based on site, with restricted public transport, so own car is essential.
Our mission is to deliver world class preventative and rehabilitative care for people in the police service.
The client requests no contact from agencies or media sales.
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required
Work Base: Service based with travel as required
Are you a strategic leader driven to make a lasting impact in mental health services? Do you have the vision and expertise to shape high-quality, person-centred support across a diverse and evolving landscape? If so, this could be your next career-defining role.
We are looking for an inspiring Head of Mental Health Services to lead and develop our mental health, crisis, safe haven, and mental health accommodation services across the north. This is a senior leadership position where you will hold responsibility for both operational excellence and strategic direction, ensuring every service is safe, effective, psychologically informed, trauma informed, and focused on recovery.
In this pivotal role, you will act as the bridge between organisational ambition and frontline delivery. You’ll work closely with leaders and teams to drive performance, embed best practice, and ensure services truly meet the needs of the people we support. Your influence will help shape a responsive, compassionate, and forward-thinking approach to mental health provision.
As part of our senior leadership community, you’ll play a key role in shaping the future of services, working collaboratively with partners, commissioners, and stakeholders to respond to local demand and strengthen the wider system of care.
What you’ll bring:
Why this role matters:
This is your opportunity to influence how mental health services are delivered at a regional level, creating environments where people feel safe, supported, and empowered in their recovery.
If you’re ready to lead with purpose and help shape the future of mental health services, we’d love to hear from you.
About us:
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What we offer:
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
People’s Health Trust is a national charity working with local communities across Great Britain to stop people dying too young, help them live longer, healthier lives and make health equal.
Life expectancy rose for a hundred years, but in the last decade it has gone backwards — with the steepest declines in the most disadvantaged areas. Across Great Britain, people in these neighbourhoods die up to 13 years earlier than those in the wealthiest places. These inequalities are driven by changeable factors such as poor housing, low-paid work, and limited access to good education, clean air and natural spaces. People’s Health Trust exists to end this unfairness and ensure everyone has the chance to live a long, healthy life.
Our work focuses on:
With a strong interest in social justice, the Director of Finance will be a member of the Leadership Team responsible for ensuring the Trust’s financial viability and statutory compliance, along with providing strategic oversight of performance management and robust risk management to safeguard the Trust’s long-term sustainability.
A qualified accountant, you will be skilled in the development and implementation of financial strategies to manage, safeguard and maximise income and have direct experience of managing financial processes and controls, including preparing management accounts. You will also have direct experience of managing organisational progress against strategic objectives and direct experience of charity or corporate governance, including risk management.
We are committed to being a Disability Confident Employer. Our diversity data shows that we are currently under-represented by certain groups of people. We particularly encourage applications from people from racially minoritised communities, disabled people and people from disadvantaged neighbourhoods.
If this sounds like the role you are looking for and you feel you have the skills and experience we need, full details of the role and how to apply are at the link above.
Please get in touch if you require any additional support with your job application. This particularly applies to people who need us to make reasonable adjustments under the Equality Act 2010. This could include, but is not limited to, accepting applications in a different format, offering information or explanations in a way which helps you, or working with BSL interpreters.
The deadline for applications is Tuesday 7 April and interviews will be held in London on Friday 24 April.
The client requests no contact from agencies or media sales.
Hours per week: 37.5 hours per week
Shift Pattern: Monday to Friday, 9:00am to 5:00pm, flexibility required
Work Base: Service based with travel as required
Are you a visionary leader with a passion for driving meaningful change? Do you thrive on shaping services that make a real difference in people’s lives? If so, this is your opportunity to step into a pivotal role at the forefront of homelessness support.
We are seeking an exceptional Head of Homelessness Services to provide both strategic direction and operational leadership across our northern homelessness services. This is a senior role with wide-reaching impact, overseeing performance, quality, safeguarding, financial sustainability, and contractual delivery, ensuring every service is safe, effective, and truly person-centred.
You’ll act as the vital link between organisational strategy and frontline delivery, you will inspire and empower regional teams, ensuring services are psychologically informed and shaped by lived experience. Your leadership will directly influence how support is delivered and how lives are transformed.
As part of our senior leadership community, you will play a key role in shaping the future of homelessness provision. You’ll contribute to strategic planning, drive organisational development, and work in partnership with commissioners and stakeholders to respond to local needs and influence the wider system.
What you’ll bring:
Why this role matters:
This is more than a job; it’s a chance to shape services that change lives. You’ll be at the heart of a mission-driven organisation, influencing not only how services are delivered today, but how they evolve for the future.
If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.
About us:
Established in 1972, P3 Charity is a modern, forward-thinking organisation providing support services to people facing social exclusion across the UK.
We offer a wide range of services, including homelessness prevention, supported housing, mental health support, community advice, hoarding support and services for young people.
We’re a person-centred organisation who works alongside people to improve lives. We do this by strengthening communities, unlocking potential and creating new possibilities. We tackle challenges others won’t and we go the extra mile. We believe in collaboration – both within our teams and with the local community – to achieve the best outcomes. Our values-driven approach means we recruit for values and train for skills.
What we offer:
The successful candidate must hold a full UK driving licence and have access to a vehicle. Please note, this post is subject to an enhanced check made by the Disclosure & Barring Services, paid for by P3.
P3 reserve the right to close this advert earlier than the stated closing date.
P3 is an equal opportunities employer and is committed to combating all forms of discrimination.
P3 have committed to achieving ‘Net Zero’ Carbon emissions by 2050. Our Carbon Reduction Plan is available via the P3 website.
In partnership with Treeapp, for every new employee, we plant a tree at one of their planting sites worldwide.
We work alongside PEOPLE to improve lives and communities, to unlock POTENTIAL and open up new POSSIBILITIES
The client requests no contact from agencies or media sales.
Chief Executive Officer
Our client has been providing independent advocacy for vulnerable people in Solihull for over 25 years.
They are now looking for a new Chief Executive Officer to join the team in this pivotal position.
If you are a collaborative, hands-on leader who can balance strategic vision with operational impact… then apply today!
Position: Chief Executive Officer
Location: Solihull, Hybrid
Hours: 37 hours per week (flexible working options considered)
Contract: Permanent
Salary: £45,000 FTE
Closing date: 15th April 2026
The organisation supports adults and young people with a learning disability or autism, who also may be experiencing poor mental health or complex life circumstance. It supports people to have their say, understand their rights and be fully involved in decisions about their lives and ensures their voices are heard and their choices are respected.
Rooted in the local community, its small and dedicated teams are known for their person-centred approach, strong values and commitment to social justice. Enabling people to live healthier, happier and independent lives is central to their work.
The organisation is entering an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen its impact.
About the Opportunity
We are recruiting for an inspiring and values-led CEO to lead SAtA into an exciting period of development, with opportunities to strengthen partnerships, diversify income and deepen our impact. Working closely with the Board of Trustees, you will guide the organisation’s strategy, people, partnerships and resources to maximise positive outcomes for local people. You will also act as the charity’s senior ambassador, strengthening and growing relationships with commissioners, funders and partners.
You will:
About You
This is your opportunity to make a transformational impact in a vital charity and make a real difference for the people the organisation serve.
We welcome applications from people of all backgrounds, experiences, and perspectives, and are committed to building an inclusive and diverse workforce.
We are open to flexible working arrangements and encourage candidates to discuss options that support their needs.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
You may have experience in roles such as CEO, Chief Exec, Chief Executive Officer, Managing Director, Operations, Director.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role
As our Advice Session Supervision, you will play a pivotal role in leading and managing the delivery of advice services across both office-based and community outreach settings.
You will supervise, support, and develop a team of employed advisers, volunteers, and supervisors—ensuring our services are of the highest quality and delivered in line with Citizens Advice standards.
This includes oversight of advice sessions, project coordination, case checking, and ensuring team members are up to date with training and development.
This is a key leadership role requiring strong people management skills, sound advice knowledge, and the ability to motivate and empower others. You will demonstrate a deep commitment to the aims and principles of the Citizens Advice service, with a passion for achieving the best outcomes for our clients.
To succeed in this role, you will be:
Resilient and calm under pressure
A strong communicator and confident decision-maker
Flexible and proactive in a fast-paced and evolving environment
Organised, responsive, and capable of leading others through change
You’ll also bring experience of delivering advice and working with diverse client groups.
The role will involve regular travel between our central office and community venues across the City of Doncaster, so flexibility and a willingness to work in various locations is essential.
Role profile
Team Leadership & Line Management
Supervise and support a team of advisers and volunteers in order to provide high quality accurate advice to service users and partners
Conduct regular supervision, appraisals, and performance reviews.
Support with recruitment, induction, and development for advisers and supervisors.
Promote a culture of collaboration, learning, and inclusion.
Service Delivery Oversight
Ensure smooth delivery of generalist and specialist advice services across all channels (in-person, phone, online, outreach).
Monitor session flow and respond to operational pressures and safeguarding issues.
Manage rota planning and resource allocation in response to demand.
Quality & Compliance
Oversee quality assurance and ensure advice meets Citizens Advice standards.
Conduct case checks, Independent file reviews, and support remedial action where needed.
Promote continuous improvement and respond to client feedback or complaints.
Ensure supervisors, advisers and volunteers complete tasks and remedial action in a timely manner.
Technical Support & Guidance
Act as a point of escalation for complex advice queries from supervisors, advisers and volunteers
Ensure technical knowledge is shared and updated across the team.
Contribute to internal training and CPD activities.
Training & Development
Ensure all supervisors, advisers, and volunteers are up to date with mandatory and role-specific training.
Monitor attendance at refresher events and promote a learning culture.
Liaise with internal trainers to coordinate support and capacity building across teams.
Ensure own training and professional development is kept up to date in line with role requirements.
Service Development & Data Monitoring
Use data, KPIs and trends to inform improvements and plan service delivery.
Support the development and implementation of new projects and funding bids.
Engage with partners and stakeholders to extend service reach and impact.
Research and campaigns
Assist with research and campaigns by providing information on clients' circumstances and current issues faced
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues and campaigns.
Person specification
Essential:
At least 1 years’ experience supervising advice services or managing advice teams.
Sound understanding of regulated advice delivery (e.g., debt, benefits, housing).
Proven ability to manage people and deliver operational leadership.
Experience conducting case checks and applying Citizens Advice quality standards.
Strong interpersonal and problem-solving skills..
Have access to a vehicle and be willing to travel to locations across Doncaster
An understanding of local and national issues that may affect those accessing the service provision
Desirable:
Experience of building relationships with partners and external organisations
Experience of working within a community setting
Proven experience of working towards and achieving targets and running funded projects
Experience of providing advice
Familiarity with Citizens Advice systems and service models.
In accordance with Citizens Advice national policy we may require the successful candidate to be screened by the DBS. However, a criminal record will not necessarily be a bar to your being able to take up the job.
Terms and conditions
Full time salary £28,000 - £31,700 per annum depending on experience
Hours - 37 hours per week with some requirement for out of usual office hours remote supervision
A full-time post holder will be entitled to 28 days which are inclusive of the 8 normal bank holidays and 4 associated days.
What we give our staff
We’re proud to be a National Living Wage employer, committed to ensuring all our staff are paid fairly and competitively.
At Citizens Advice Doncaster Borough, we value our people and offer a comprehensive benefits package to support your health, wellbeing, and professional growth. This includes:
Access to the Cycle to Work scheme, promoting healthy, sustainable travel
Membership of the Westfield Health Cash Plan, providing money back on everyday healthcare costs such as optical, dental, and physiotherapy
A tailored induction and ongoing training, with opportunities for continuous professional development
A collaborative, supportive team environment with regular peer support and knowledge sharing
The option to join our pension scheme through NEST, including employer contributions to support your financial future
Join us and be part of a friendly, purpose-driven team making a real difference in people’s lives across Doncaster.
Our values
We’re inventive. We’re not afraid of trying new things and learn by getting things wrong. We question every idea to make it better and we change when things aren’t working.
We’re generous. We work together, sharing knowledge and experience to solve problems. We tell it like it is and respect everyone.
We’re responsible. We do what we say we’ll do and keep our promises. We remember that we work for a charity and use our resources effectively.
3 things you should know about us
1. We’re local and we’re national. We have 6 national offices and offer direct support to people in around 300 independent local Citizens Advice services across England and Wales.
2. We’re here for everyone. Our advice helps people solve problems and our advocacy helps fix problems in society. Whatever the problem, we won’t turn people away.
3. We’re listened to - and we make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
How Citizens Advice Doncaster Borough works
We are an independent charity governed by our trustee board, and operating from 3 main offices, plus outreaches, across the borough of Doncaster. Our Chief Executive is James Woods.
We are a forward-looking and expanding organisation with a team of paid and volunteer advisers and admin staff. Our team works across all our offices to deliver high quality generalist advice and casework in debt and benefits – and clients have access to our services through drop-in, appointment, telephone, email and web chat.
We are committed to Citizens Advice aims, principles and policies and equality and diversity standards are embedded throughout our organisation. It is essential that all our clients have an equal opportunity to access our services and all our staff work hard to put this into practice.
Overview of Citizens Advice
The Citizens Advice service is made up of Citizens Advice - the national charity - and a network of around 300 local Citizens Advice members.
This role sits our network of independent charities, delivering services from
over 600 local Citizens Advice outlets
over 1,800 community centres, GPs’ surgeries and prisons
They do this with:
6,500 local staff
over 23,000 trained volunteers
About the role
We are seeking an ambitious, strategic and relationship-driven Head of Corporate and Employer Partnerships to lead and deliver a national, high-impact partnerships strategy. This role is central to our growth plans and will generate sustainable income, deepen corporate and employer engagement and create tangible employment outcomes for young people. You will combine commercial instinct with social purpose - building partnerships that deliver measurable impact for young people and clear strategic value for corporate and employer partners.
Key information
For more information please read through our Job Specification and Work with Us Pack.
If you require any reasonable adjustments as part of the recruitment process, please let us know.
Person Specification
We are an office-based organisation and value the collaboration and opportunities to work creatively and build community that this offers us, with staff spending time in the working week both at home and in the London office.
Spear is a dynamic, growing youth employment charity that coaches young people to overcome barriers and thrive in work and life.
The client requests no contact from agencies or media sales.
Job title: Business Services
Reports to: Officer Head of Finance and Business Services
Salary: Starting salary of £29,500 per annum
Location: Office based at our headquarters in Llantrisant, South Wales
Hours: Full time – 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
2wish Cymru and 2wish:
2wish has been established since 2012 and has since grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under. We work in partnership with professionals who refer into the charity on behalf of families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
We were founded as a Welsh organisation providing immediate casework support, as well as ongoing aftercare services including counselling, alternative therapies, play therapy, support groups, support events and a respite cottage.
In January 2024, we expanded into ‘phase one’ England, namely Cheshire, Shropshire, Herefordshire, Worcestershire, Gloucestershire and Somerset. And in July 2025 we expanded into ‘phase two’ England, namely Merseyside, Devon and Cornwall, Wiltshire, Dorset, Hampshire and the Isle of Wight.
Context of role:
The Business Services Officer provides high quality administrative and operational support across governance, IT, facilities, data protection, recruitment and general administration.
Working closely with the Head of Finance & Business Services, this role ensures the charity has strong internal systems, efficient processes, and compliant practices that enable staff to deliver services effectively and compassionately.
This role will support the whole organisation in both the office setting and our remote workers across England and Wales.
Key responsibilities:
Business Services and Operations
Staff support
Governance and Compliance
Leadership and People Management
Facilities and Office Management
Administration and Organisational Support
General:
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period. This role is subject to a DBS check.
Additional benefits for our employees:
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 3rd April 2026
Thank you very much for your interest in the role. Please note, if you do not hear from us within ten working days of the closing date, you have been unsuccessful on this occasion.
Department: COO’s Office
Contract type: Permanent
Salary: Up to £110,000 per annum
Location: Home Based (UK wide travel as required)
Reports To: Chief Executive and Council Chair
The National Fire Chiefs Council (NFCC) is seeking a Chief Operating Officer to help lead the organisation through the next phase of its development. Reporting to the Chief Executive and Council Chair, Phil Garrigan, and working closely with the Board of Trustees, the COO will play a critical role in driving organisational transformation and delivery. This will ensure NFCC is well positioned to achieve its ambitious new three-year strategy and delivery plan, including preparations for the proposed College of Fire and Rescue in 2029.
This is an exciting opportunity to join a professional, responsive and agile organisation that is focused on making a real difference to public safety.
NFCC is a charity and membership organisation dedicated to making communities safer by providing national leadership, coordination and professional expertise across UK fire and rescue services. Working at NFCC offers a unique opportunity to contribute directly to public safety, national resilience and the continuous improvement of an essential public service.
Operating at the intersection of operational practice, policy, assurance and system leadership, NFCC supports fire and rescue services to collaborate effectively, respond to complex and emerging risks, and maintain the highest professional standards. We work closely with government, regulators, emergency service partners and sector stakeholders to ensure that the collective voice of fire and rescue leaders is influential, credible and evidence-led.
As a values-driven organisation and registered charity, NFCC is committed to ethical leadership, transparency and public benefit. We foster a culture that is inclusive, collaborative and rooted in service to communities. Our people are trusted professionals, empowered to lead, innovate and deliver meaningful impact, supported by robust governance, assurance and accountability frameworks.
NFCC is a modern, agile organisation with a fully remote workforce. This enables us to attract and retain talented individuals from diverse professional backgrounds, while supporting flexible, inclusive and high-performing ways of working. We place strong emphasis on wellbeing, professional development and continuous learning, recognising that our effectiveness depends on the capability, integrity and commitment of our people.
Joining NFCC means working on issues of national significance, influencing the future of fire and rescue services, and helping to strengthen the resilience and safety of the communities we serve. If you are motivated by public service and professional excellence, have a strong focus on delivery and impact, and bring experience in leading business transformation and organisational change, this role offers a challenging and rewarding opportunity to operate at the highest level of leadership.
The Selection Process
How to apply:
If you are interested in this role and think you have the skills and experience we need, please do look at the Job description on the NFCC website.
Candidates are invited to submit their CV and a covering letter setting out how they can meet the requirements set out in the job description. Please email this to the Recruitment mailbox (details found on the NFCC Website) by 23rd April 2026.
Tests for shortlisted candidates are likely to be Week commencing 4th May 2026
Interviews taking place on the 18th & 19th May 2026
NFCC is committed to safeguarding and promoting the welfare of children, young people and adults and will require a DBS check to be completed prior to commencing in post.
NFCC is committed to being an inclusive employer. We comply with the Equality Act 2010, and we believe that everyone deserves to work in safe environments that are free from bullying, harassment and discrimination, abuse, and harm, where they feel supported, welcome, and able to thrive.
NFCC acknowledges the duty of care to safeguard, protect and promote the welfare of children and vulnerable adults and is committed to ensuring safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice, all staff are expected to share this commitment.
NFCC is an independent membership association and the professional voice of UK fire and rescue services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Administrative Assistant sits at heart of Trauma Recovery CIC, coordinating client enquiries and referrals, supporting the client facing team and working with our Operations Lead to ensure everything runs smoothly.
Trauma Recovery CIC’s Administrative Assistant is central to the organisation. The person in this role supports the
people accessing our services, the client facing team to provide the services, and the leadership team to ensure
accurate reporting to understand trends, needs and secure future funding.
They will coordinate referrals, booking initial appointments and sending information by email and post to those
who use the service and the professionals supporting them.
To support the team, they will ensure that the client management system runs smoothly, provide administrative
support and where possible tech support to the client facing team and ensure that records are accurate and up to
date.
To support the leadership team, they may coordinate events, research local services, support with completing
reports and funding applications and day to day ensure that communication between team members is clear.
Our Ideal Candidate
Our ideal candidate is someone who has the ability to communicate with the team, those using our services and professional with confidence and clarity, flexing their style to match the needs of the person they are communicating with.
They will have experience of working within a non-profit organisation.
They will have experience of using client management systems, Microsoft office suite.
They will have lived experience of recovery from trauma and be in a place in their own journey where they can use their experiences to empathise with others with similar experiences.
You will find more information about Trauma Recovery CIC, the role and how to apply in the application pack on our website
The client requests no contact from agencies or media sales.
About Heard
We are Heard, a small, multi-award-winning charity helping people, organizations, and the media tell stories that change hearts and minds. In 2024, we sparked stories that reached a combined audience of 39 million on critical issues like poverty, climate change, migration, domestic abuse, and more. We partner with media outlets like the BBC, Netflix, ITV, and more to amplify powerful and captivating narratives that inspire real-world impact.
The Role
As the Head of Programmes and Impact, you will be a senior leader responsible for the quality, coherence, and impact of Heard's five programmes: All About Trans, Children's Media, Children's Palliative Care, Climate Stories That Work, and Economy. Reporting to the co-ceos, you will oversee programme delivery, strengthen our monitoring and evaluation systems, and build team capacity to maximize our reach and influence. This is a unique opportunity to shape the future direction of an ambitious, purpose-driven organization.
What You'll Be Doing
What We're Looking For
Why Join Heard?
At Heard, you'll be part of a brave, caring, and creative team that is committed to making a difference. You'll have the opportunity to apply your skills and experience to drive real-world impact, while receiving support for your own growth and wellbeing. If you share our values and want to be a force for positive change, we'd love to hear from you.
Sound like a fit for you?
See our job pack and visit our website for more details and how to apply!
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.