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Help shape the future of compassionate care
At Trinity Hospice, we believe everyone deserves outstanding end-of-life care. For more than 40 years, we’ve been at the heart of the Fylde coast, supporting patients and their families across Blackpool, Fylde and Wyre. Our care reaches far beyond our hospice walls, into homes, hospitals and the wider community, ensuring people receive the support they need, wherever they are.
We are now looking for an exceptional Individual Giving Manager to join our Fundraising and Communications Team to play a vital role in sustaining and growing this care. This is a rare opportunity to shape and lead an ambitious individual giving programme, helping to secure the income that allows our services to reach thousands of people every year.
In this role, you will take ownership of developing and delivering strategies across individual giving, appeals, regular giving, in-memory fundraising, lottery and legacy marketing. You will lead a dedicated team of four, creating and delivering engaging campaigns that inspire people to support Trinity Hospice, while using data and insight to continually refine and strengthen supporter journeys. Your work will focus not only on generating income, but on building meaningful, long-term relationships with our supporters and ensuring they feel valued and connected to our mission.
We are looking for a motivated and creative individual with a strong background in individual giving or a related fundraising discipline. You will be a confident communicator, able to craft compelling messages that inspire action, and comfortable working with data to inform decision-making. You will also bring experience of managing or supporting others, with the ability to lead, motivate and develop a team in a collaborative environment. A proactive mindset, attention to detail and the ability to manage multiple priorities will be key to success in this role.
Joining Trinity Hospice means becoming part of a supportive, collaborative team where your work has real impact. We are committed to helping our people develop and thrive, offering opportunities for learning and a range of wellbeing and staff benefits.
This is more than a fundraising role, it is an opportunity to make a genuine difference. Every pound raised helps us provide compassionate care to patients and their families at some of the most important times in their lives. As Individual Giving Manager, you will play a central role in ensuring we can continue to be there for everyone who needs us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help launch a new initiative housing the homeless through the local church
Hope into Action is a national Christian charity enabling local churches to provide homes and support for people experiencing homelessness.
We are launching a new Hope into Action franchise in Milton Keynes, and are looking for a Location Lead to help establish and grow the project from the ground up.
Working with churches, volunteers, and the Hope into Action national team, you will help create homes where people can rebuild their lives within a supportive Christian community.
About the role
As Location Lead, you will provide local leadership and coordination for the Milton Keynes project.
At launch the project will involve one house supporting up to three tenants, working in partnership with our first partner church, New Life Church Milton Keynes.
You will help:
You will work closely with Hope into Action UK advisors, who provide established policies, safeguarding frameworks, systems, and ongoing support.
This means you are not building a housing project from scratch - you are helping implement and grow an established national model locally.
About you
We are looking for someone who:
Experience in leadership, community work, housing, or charity management would be helpful, but we are equally interested in people with the right values, attitude, and relational skills.
A pioneering opportunity
This is an opportunity to help establish a project that could grow to support many more people across Milton Keynes in the years ahead.
As the project grows and additional houses are opened, hours and responsibilities are expected to increase accordingly.
For the right candidate this role could be combined with the Church & Tenant Empowerment Worker role (total hours to be agreed) which can be found on our website here..
To apply, please send your completed application form by 5pm, Friday 22nd May 2026
The client requests no contact from agencies or media sales.
The Director of Performance and Assurance provides leadership to ensure the VCSA has a robust internal infrastructure in alignment with our mission and values.
To include compliance, risk management, assurance, health and safety, performance and impact measurement.
This post also provides leadership to ensure VCSE delivery partners to have required compliance, risk management, assurance, health and safety, performance and impact measurement processes in place.
As a member of the Senior Leadership Team, the Director of Performance and Assurance works as part of that team to contribute to strategic planning and ensure that the VCSA is a great place to work where performance, reporting and compliance is strong.
Duties and Responsibilities – Strategic Leadership
AND MORE - Please read the Job Description.
The VCS Alliance
The VCS Alliance is a charity dedicated to transforming health and social care across Bradford District and Craven. To do this, we act as a bridge between the Voluntary, Community and Social Enterprise (VCSE) sector and the Bradford District and Craven Health and Care Partnership, channelling investment into the sector, to deliver transformational programmes. These programmes keep people out of front-line and emergency health services and address health inequalities.
We also provide and support Bradford District and Craven’s VCSE sector voice to contribute to system conversations, leading to better outcomes for our diverse communities. To do our work, we support the convening of spaces and organisations for collaborative conversations leading to better outcomes and learning.
As a senior leader, you will be expected to model and promote The VCS Alliance’s values in all areas of your work whilst leading a team in supporting the VCS achieve its vision:
VCSA Values
• We demonstrate honesty, openness, and respect for everyone
• We challenge ourselves and be open to challenge from others
• We are trusted and build trust across the organisation
• We create safe spaces where creativity can flourish
• We work in true partnership with communities
• We are forward-looking
• We work sustainably
• We do the right thing
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Operations & People Lead
Contract: 1.0 FTE - 1 year fixed-term contract with the possibility to become permanent
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*)
Salary: £45k to £50k p.a. (pro rata), depending on experience
Reporting to: CEO
Start date: ASAP - depending on candidate’s notice period
Normal hours: Office hours are 9.30 - 5.30pm, Monday – Friday. As this is ideally a 0.8 FTE role, there is flexibility on how the time is spread across the week. Please state how you would intend to allocate your time when you apply. (requests for flexible working hours will be considered)
Other:
(*) Access to office space in London is always available to staff who can't or don't want to work from home.
Some travel is involved in this role, to visit organisations and run programme activities.
If you would like this application pack in a different format (e.g. large print or audio file), please email us (information in the link provided).
About Julie’s Bicycle (JB)
JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.
Role summary
As our new Operations and People Lead, you will help us continue to build and nurture a strong, can-do, and empowering operational culture that is rooted in collaboration, equity and care. You will support the CEO in ensuring the right systems and processes are in place for the smooth running of the organisation and support the Head of Programmes in the seamless delivery of our programs during a period of rapid change. You will collaborate with the whole team to continue to strengthen our equitable foundations and ensure our internal structures fully reflect and sustain our core values of justice and care.
Your goal will be to balance operational efficiency with team well-being, optimising people and teams allocations and implementing new approaches and processes so that we deliver outstanding work, while our people thrive. You will allow the leadership to focus on high-level strategy while you support us in continuing to nurture our supportive, empowering, and equitable working environment.
Key Responsibilities
People strategy - (Approx 40%)
Operations strategy and ways of working: Work with the CEO and SLT, co-design and implement a robust operations strategy and clear ways of working for effective allocation of team and resources to achieve the organisation's objectives, strengthening further our principles of deep collaboration, equity and care.
Equitable recruitment and retention strategy: Building on our existing progress in inclusive hiring, you will work closely with the CEO and SLT to evolve and champion our recruitment and retention strategy. You will continue to refine our processes, ensuring we remain at the forefront of removing access barriers and nurturing a diverse, flourishing, and long-term workforce. You will be responsible for timelining, creating Job Descriptions; advertising strategy and budget; liaise with hiring manager; referencing; offer letters & contracts.
People development & care: Working closely with the CEO and SLT, contribute to the development and lead on the implementation of training, continuous professional development processes and policies that enable transparency, peer to peer feedback, psychological safety, professional development and empowerment.
Delivery strategy: Working closely with the Head of Programmes, design and drive a capacity planning strategy for the team across 20+ projects to ensure impact delivery as well as balanced workloads.
Cross-cutting principles: Working closely with the CEO, leading internal policy work, you will steward and expand our internal policy framework, ensuring that our established principles of wellbeing, diversity, accessibility, and anti-racism continue to be deeply woven into the fabric of every new and existing policy.
Operational excellence (Approx 30%)
Systems improvement: Enhance and adjust systems, processes, and best practices to ensure they are flexible enough to respond to the lived realities of a diverse team.
Digital access: Lead the planning and implementation of IT and digital strategies that facilitate accessible and collaborative remote/hybrid working.
Compliance and safety: Maintain and communicate health, safety, and security protocols through a lens of collective care and team protection.
Process standardisation: Working with the CEO and Finance Manager, drive consistency across HR, admin, and finance to reduce cognitive load and administrative friction for the team.
HR & financial administration (Approx 20%)
HR:
HR Software & data ownership, maintenance and ensuring consistency in colleagues use of the software.
Act as the primary point of contact for HR enquiries, accessibility requests, and leave calculation.
Act on behalf of the CEO in handling confidential issues with care and restorative intent & liaising with external HR advisor.
Financial support: In partnership with our Finance Manager, coordinate confidential finance administration, including payroll, pensions, and audit preparation, ensuring all team members are supported by stable financial operations.
Resource management: Manage IT and Operations budgets.
Contract management: Oversee the administration of employment contracts and agreements and NDAs for freelancers, as well as internship placements to ensure fair and clear working agreements.
Executive support & governance (Approx 10% of the time)
Leadership partnership: Support the SLT in strategic direction, planning, and workforce development so they can focus on fundraising, advocacy and high-level impact work.
Support the CEO on internal communications, business travel, scheduling, diary management, technical assistance.
Board: Manage all JB Board administration, including arranging quarterly meetings, minutes, etc.
Funding & tenders: Provide necessary operational and organisational information for funding applications and manage portal processes for payments and offers.
Office Management: Lead on the management of JB’s office, ensuring that the office is a comfortable working environment and equipment is maintained. Be the first point of contact for Somerset House, facilities, and for office related issues.
Person Specification
Essential
HR Expertise: Six to eight years of demonstrable practical experience in designing and implementing People centred strategies with a focus on collaborative leadership rooted in inclusion, equity, diversity and care (six to eight years of experience). We’re particularly interested in someone experienced and/or genuinely interested in participatory design methods that incorporate the lived experiences of a diverse team.
Operational excellence: Six to eight years of demonstrable practical experience of developing and implementing effective operations strategies and effective systems and processes that enable organisational excellence and staff wellbeing.
A genuine, demonstrable commitment for the role of culture in addressing the climate, environment and justice crises, preferably with experience of working with values-led teams working on systemic issues especially working across climate, environmental and justice issues.
Demonstrable experience of planning and implementing streamlined digital operations, bringing a seamless and cohesive approach to IT and software solutions.
Strategic thinking with an eye for detail: Ability to contribute to high-level strategy while maintaining excellent attention to detail.
Excellent communication skills: Ability to communicate key messages effectively across various written and verbal forms.
Broad familiarity with financial and business principles.
Effectively manage competing priorities and adapt and respond as business needs require
Experience of planning using organisational and project management skills with the ability to work under pressure and manage time and resources effectively.
Creative problem solving skills
A proactive, flexible approach, and ability to progress work independently in a fast paced environment.
Why Join Us?
At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture, where your voice will shape how the cultural sector responds to one of the greatest challenges of our time.
How to apply
If you’d like to apply, please:
Complete the application form and equal opportunities monitoring form found on our website.
Submit these via our application portal by 11.59pm on Sunday 17th May 2026.
We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.
We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.
If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.
Our commitment to meeting underrepresented individuals in the sector:
Guaranteed Interview Scheme and Positive Action
As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.
This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.
We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.
A note on AI
While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work.
Thank you for your interest in working at Julie’s Bicycle.
Julie’s Bicycle is a leading not-for-profit, mobilising the arts and culture to take action on the climate, nature and justice crisis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1775 Deputy Head of HR (Business Partnering & Advisory), Human Resources
Family Action Head Office, London (N1) with hybrid working
37 hours per week (full time)
£42,562 - £46,703 per annum* (plus £3,827 Inner London Weighting if London based or £480 if home-based)
Permanent contract
We are flexible on hours of work and where this work is done. This role can be based in our London office (N1) with hybrid working but can also be done from home. If home-working is agreed, the ability to travel semi-regularly to London (i.e. around once per month) is desirable but not essential.
Family Action & the Role’s Impact:
At Family Action, we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
In this Deputy Head of HR role, you will lead our Business Partnering & Advisory function by developing the HR Business Partnering model, managing a team of HR professionals, and ultimately embedding excellent people management practice across the organisation. You will also have a direct business partnering relationship with Relate at Family Action; providing strategic advice, coaching and operational HR support to senior managers, to support culture change post-merger.
If you have significant experience managing complex employee relations and organisational change processes (including TUPE and large-scale restructures) and leading a team of HR professionals, we would like to hear from you. The ability to think strategically while also delivering operationally, alongside strong influencing and coaching skills will make you an ideal candidate.
We are a supportive and inclusive organisation, and we want to break down barriers to people joining us. If you don’t feel confident applying because you don’t meet every single requirement on the Person Specification – please don’t let that stop you; we want to hear from you. We encourage you to use the application to highlight what you can bring to the role – your skills, knowledge, and experience as well as your values. At Family Action our 4 core values are incredibly important to us and underpin all we do. We are a 'people focused', 'can-do' organisation, which strives for 'excellence' in all we do and operates with 'mutual respect'.
Benefits:
Closing Date: Wednesday 6th May 2026 at 23:59 pm
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Please note that we will be reviewing applications as they come in. We reserve the right to close this vacancy early if a suitable candidate is found, so we encourage you to submit your application without delay. We are also ideally looking for a candidate who can join us as soon as possible (i.e. on a short notice period), however if that is not your situation please do not hesitate to apply as applications will not be assessed on this basis.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
We are pleased to invite applications for the following opportunity:
Volunteer Coordinator
Hours: 37.5 hours per week
Salary: £38,000 per annum
A rare opportunity to join a unique service user charity working with individuals who have, or have had substance use issues, Build on Belief is looking for a Volunteer Coordinator to work with our team across our London services.
We are particularly interested in recruiting someone who has lived experience of a substance use disorder, either direct or associative.
PLEASE NOTE: This role includes weekend working.
Closing date: Sunday, 10th May 2026
JOB DESCRIPTION: Volunteer Coordinator
TITLE: Volunteer Coordinator
SALARY: £38,000 per annum
HOURS: 37.5 hours per week
BASED AT: BoB Head Office (69 Warwick Road, Earls Court, London, SW5 9HB). The role will involve regular visits to our London services both during the week and at the weekend. There is the option for one day of hybrid working per week.
REPORTS TO: Head of Services
JOB PURPOSE: To cultivate, sustain and manage a volunteer pipeline to help with the effective delivery of our face-to-face services in London; enhance the development and wellbeing of our volunteer team(s), and support the volunteers in the facilitation of activities for our beneficiaries, supporting those who wish to do so to become ready for potential employment within the charity.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Volunteer management & development
· Support service managers to recruit, induct and train a cohort of volunteers from the local treatment and recovery community, as well as other local community members, ensuring they are trained and supported to undertake their roles safely and with confidence.
· Develop a range of volunteering pathways, with a focus on supporting those who identify as being in recovery as well as those still in structured treatment, creating opportunities that enhance social connectivity, build personal and professional skills, and provide meaningful activity.
· Work with service managers to ensure volunteers receive regular and appropriate supervision, and their wellbeing is monitored and supported.
· Work with service managers to ensure individuals are encouraged and supported to deliver a range of creative and socially based activities within our services, based upon their interests and life skills.
· Work with service managers to ensure volunteer inductions are conducted according to the policies of the charity and that accurate records of their volunteering are kept on our case management system.
· Deliver the five core training workshops in person at the services to the volunteer team(s) and work with the CEO to ensure the training is relevant, accurate and up to date.
· Support and encourage those volunteers who wish to do so to progress through the volunteer programme, attend the relevant training, and undertake the role of team leader, with a focus on potential employment within the charity and elsewhere.
· Work with the Senior Leadership Team to develop and enhance the volunteer offer across all of our London services.
· Support individuals with interview preparation and CV writing, with a focus on both job opportunities within the charity, peer support roles within the wider treatment systems, and other relevant opportunities as they arise.
2. Programme delivery & coordination
· Collaborate with local community organisations and partners to establish and deliver a programme of cultural, physical, and wellbeing activities that support social connection, encourage participation in safe social networks and help to improve mental and physical health.
· Plan, coordinate and evaluate activities with the wider staff team to ensure high-quality, trauma-informed opportunities for volunteers that support sustained recovery where appropriate.
· Work closely with local service managers to ensure referrals to other service providers where necessary to support the wellbeing of volunteers.
· Work with service managers to identify opportunities in the wider community that would support the development, wellbeing and social integration of volunteers where appropriate.
· Work with the senior leadership team to regularly review and revise the development of the volunteer programme to ensure its effective delivery.
· Work with the senior leadership team to ensure the programme delivers measurable outcomes that improve the life chances of the individuals accessing the programme.
3. Outreach & community inclusion
· Coordinate outreach sessions in the community with service managers and the volunteer team to increase the visibility of our services and develop wider partnership working and stakeholder management where appropriate.
· Identify external training sources that may be of benefit to the members of the volunteer team, and support individuals to access such training where appropriate.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure that volunteering opportunities within the charity are available to anyone who wishes to apply, and individuals are supported to do so.
· Work with our stakeholders and local drug and alcohol treatment providers to ensure our volunteers are supported to access peer mentoring and volunteer opportunities within the wider treatment system where appropriate and required.
· Work with local volunteer centres and relevant local organisations, such as universities, to ensure volunteering opportunities within Build on Belief are advertised and available to any members of the wider community to wish to undertake them.
4. Project & financial administration
· Manage project goals and expenditure in line with set budgets, working with colleagues to ensure accurate monitoring, and reporting.
· Support service managers and support workers to ensure volunteer records are up to date and in line with policy and procedures.
· Ensure volunteering data is accurately recorded on our case management system and work with members of the senior leadership team to ensure relevant data is available for our partners, the Board of Trustees and other stakeholders when required.
· Work with service managers to ensure data is collected from our volunteer teams and service users for impact evaluations and case studies as required.
5. General
· Organize annual volunteer events as agreed with the Senior Leadership Team.
· To work with the Operations and Training Managers, Innovation and Development Manager and the Head of Services supporting the development of the weekend services and the management of volunteers.
· To contribute content for social media channels, the organisation’s website, and newsletter.
· To abide by all the policies and procedures of Build on Belief as given to you at the start of your contract with the organisation.
· To work with the Build on Belief staff team and the service providers where appropriate, to create a series of borough-wide volunteer pools to develop and improve the delivery of recovery orientated services in those locations.
NOTE WELL: This job specification covers the basic aspects of the post only and is subject to change upon the instruction of the Chief Executive Officer and if necessary, the Board of Trustees.
This post is subject to a Disclosure & Barring Service check at an enhanced level and the right to work in the UK.
PERSON SPECIFICATION CRITERIA
The successful candidate will be able to demonstrate the following (E - Essential, D - Desirable):
· Experience of working or volunteering with service users and/or volunteers in either drug and alcohol services, the wider recovery field, associated areas such as homelessness or mental health and supporting those with complex needs (E)
· Experience of recruiting, supporting, or managing volunteers in a charity or community setting (E)
· Experience of planning, coordinating and delivering group activities or community events (E)
· Knowledge of barriers faced by people struggling with substance use and social isolation (E)
· Ability to build supportive relationships with volunteers and service users, particularly those with lived experience (E)
· Understanding of safeguarding, confidentiality and trauma-informed practice (E)
· Experience of partnership working with statutory or voluntary organisations (D)
· Experience of managing budgets or project resources, including monitoring expenditure and tracking outcomes (D)
· Experience of delivering presentations or training (D)
· Experience of working collaboratively within a wider staff team. (E)
Knowledge and Skills
· Proven people skills (i.e.: motivate, engage, supervise a team of volunteers and service users to deliver on the key aspects of the role.)
· Knowledge of the range of services and activities available and necessary to improve the quality of life for people who have substance use issues, and practical ways to develop recovery capital.
· Demonstrable skills and ability to establish and maintain effective working relationships with a range of partners within both the statutory and voluntary sectors.
· Excellent verbal and written communication skills, with a focus on record keeping, monitoring, case supervision, and report writing.
· Good IT skills, including proficiency in Microsoft Office and internal systems.
Personal qualities:
· The ability to maintain safe professional boundaries with professionals, colleagues, and volunteers/service users at all times.
· Demonstrable ability to work under pressure, adapt to changing environments and to balance competing demands.
· Employ a flexible, empathetic, and non-judgmental attitude towards those with substance use issues.
· Empathy with staff and volunteers who themselves may well be in treatment/recovery (lived experience of addiction or dependency is not essential but would be clearly valued.)
PLEASE NOTE: We especially encourage applications from individuals with direct or associative experience of a substance use disorder.
Build on Belief, April 2026.
Build on Belief supports people who are struggling with, or are in recovery from their substance use; namely drugs and alcohol.


The client requests no contact from agencies or media sales.
WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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ABOUT THIS OPPORTUNITY
We are looking for a dynamic, enthusiastic and forward-thinking Capital Project Manager to oversee the management and development of the school estate.
Reporting to the Head of Estates and Projects and working with the estates team, you will be responsible for delivering the capital developments across the estate, including a focus on new schools, sustainability projects and efficiency standards.
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MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
For a full job description and person specification, please download the Job Pack.
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APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
As Service Manager, you will lead Visiting Housing Support services in South West Edinburgh.
You’ll lead a team of eight staff and support people who are homeless, at risk of homelessness or in unsuitable accommodation. The support will focus on empowering people to sustain their tenancies and live well in stable housing.
You’ll be managed by the Head of Services and work within a peer group of 7 other managers across the organisation. This service is delivered in partnership with Right There and you’ll work with colleagues across the partnership, sharing a responsibility to develop and embed our partnership approach.
Overview
This service is commissioned by City of Edinburgh Council and is in year 2 of a 10 year contract. Your team will support 300-400 people each year through phone support, direct meetings in people’s homes, running drop in sessions and visiting shared houses and other temporary accommodation. Your team will help people understand how to bid for housing; help them access benefits; signpost services to help them with additional concerns including mental health support; and, when the time comes, your team will support them to set up their tenancy in a sustainable way.
Responsibilities
Your responsibilities are in four parts:
Leading a team
You will lead and line manage a team of eight practitioners and administrative support creating a high-performing, values-led culture where staff feel motivated, supported, and clear in their roles.
Delivering the service
You are responsible for all aspects of service delivery, from referral to sign off and everything in between.
Partnership working
Partnership working is key to the success of this role and this service. You’ll play a key role in developing partnerships and continuously improving the service—working closely service providers in the local area, the local authority and other stakeholder to strengthen collaboration, identify opportunities to provide support, and drive better outcomes for the people facing homelessness.
The key partnership however, is the relationship with Right There.
Four Square work with Right There to deliver visiting housing support in the West of the city. Right There are the lead partner and provide the service in the North West, while Four Square operate in the South West. We share some resources and benefit from the support and guidance of a Locality manager based in Right There. This is year two of a ten-year partnership and you will work with colleagues in Four Square and Right There to enhance the partnership and reap the benefits of cross organisation working.
Three of your team are employed by Right There and you’ll work to ensure seamless management of these staff. You’ll also lead and participate in joint training as well as reporting performance into the partnership.
Upholding our values and culture
Our values are the essence of what we do. As well as delivering a service, as a leader, you are expected to use our values to elevate the service you manage. This means that you demonstrate ambition, empowerment, integrity and respect in all that you do. And, that you use these values to ensure the service is innovating, responsive and truly has an impact on people experiencing homelessness.
Alongside our values, Four Square promotes a culture based on trust, leadership and curiosity. It’s important that, as a leader, you role model these behaviours, including:
Shared accountabilities
Alongside other managers, you will:
Person Specification
Skills, Values and Attributes
Qualifications and Experience
On-Call Requirements
The person will:
Download the job pack to find out more about the role.
Key Dates:
Please apply with a CV (no more than 2 pages); and a covering letter outlining why your skills, experience and values make you the right person for this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
Location: Leeds
Hours: 37.5 hours per week
Salary: £42,744.88 FTE (dependent on experience)
Contract: Permanent
We are seeking an experienced Clinical Team Leader to join our nurse-led clinic in Leeds. This is an opportunity to lead an established, supportive team within a values-driven organisation that places client-centred care at the heart of everything we do.
What’s in it for you?
Financial Reward
Health & Wellbeing
Work–Life Balance
Learning & Development
About the Role
As Clinical Team Leader, you will play a pivotal role in the day-to-day running of the clinic, ensuring the delivery of safe, effective, and compassionate care.
Key responsibilities include:
You will be supported by well-established protocols, robust support systems, and a bespoke training programme designed around your clinical background. Prior experience in sexual and reproductive health is welcomed but not essential, as full specialist training will be provided.
Working With Us
You’ll be part of a multidisciplinary team of clinical and non-clinical colleagues who empower clients to make informed reproductive choices that are right for them—ensuring no one is left behind.
About You
To succeed in this role, you will bring:
We’re proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors and our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Please note:
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Despite decades of incredible progress, only half of leukaemia patients live longer than five years after their diagnosis. We won't stop until we change this.
We accelerate progress through the life-changing research, awareness and advocacy that matter most to people affected by leukaemia, doing everything we can to make sure that the next person with leukaemia has the best possible experience of diagnosis, treatment and care.
We are looking for an experienced, driven and resourceful Head of HR and Operations, reporting to our Director of Finance and Resources. The role brings together delegated leadership for HR, Governance, Operations (Facilities, H&S, IT) and Risk management, working within the strategic direction set by the Director of Finance and Resources and CEO. We are transitioning from a historically outsourced HR model to a strengthened, inhouse HR and Operations function, to support delivery of our new five-year strategy.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on ‘keeping it real’ with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia.
As a small organisation with just over 30 employees, every role counts. We have ambitious plans and we rely on individuals being self-starters, resilient and working at pace to maximise our collective impact. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
You will lead the development and delivery of People, Governance & Operations frameworks, aligned to the organisation’s strategy and under the direction of the Director of Finance and Resources. As a Head Of, you will contribute strategically as a specialist in your field, combining hands‑on operational delivery with a strong focus on continuous improvement. You will have the opportunity to help shape and embed new ways of working, improve processes and systems, and develop an important function that is fit to support an ambitious and growing charity. Delivery will be a team effort, with operational coordination and administrative delivery carried out by the Governance & Operations direct report, under your leadership.
Whilst the accountability is broad, we seek first and foremost a qualified and experienced HR professional, with a track record in a wide range of HR disciplines, working across a variety of stakeholders and managing a busy workload to deliver programmes of work. As part of this, we would expect a level of exposure and competence with regards to operations, governance and risk management. You will line‑manage and develop the Governance and Operations direct report, who provides administrative and coordination support across HR, governance, health & safety, facilities and IT activity.
In return, you will gain exposure to a broad range of organisational activity, work closely with senior leaders and teams, and play a key role in supporting Leukaemia UK’s next phase of strategic development.
Skills and Experience
Essential:
Desirable:
Role Specifics
Benefits
Applications and interview timings
If you feel you have the passion for our work and the right mix of experience, skills, energy, and flair, then we would love you to apply. Please also see the full job description attached to the advert.
To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.
Closing Date: Midnight Tuesday 12th May 2026
- First interviews will be held via Teams on Thursday 21st May 2026
- Second interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Wednesday 27th May 2026
I look forward to hearing from you!
Azra
Azra Karaselimovic
Director of Finance and Resources
Leukaemia UK
Together we can find and fund the research that matters most to people living with blood cancer.
The client requests no contact from agencies or media sales.
Salary: £48,000 per annum
Contract Type: Permanent
Location: UK (minimum 2 days per week in the London office)
Work Pattern: Full-time, 37.5 hours per week with the opportunity for flexible working hours
Reporting To : Associate Director Advocacy & Campaigns
HOW TO APPLY
Please submit an anonymised CV and covering letter (please remove any identifying details such as name, address, or photos) by 23:00 on Monday 25 May via Workable.
In your covering letter, please demonstrate your motivations for applying for the role, how the position aligns with your career plans, and the experience (professional, voluntary, or lived) that makes you a strong fit for the role in line with our values and the criteria outlined in the job description.
We encourage candidates to ensure their responses reflect their own skills, experiences, and personal voice. If AI tools are used, candidates will be asked to explain how and why they used them. Please see our Using AI - Guidance for Job Applicants for further assistance.
INTERVIEW STAGES
The selection process will consist of three stages (dates will be confirmed with shortlisted candidates):
Candidates will be asked to prepare a presentation (10 minutes maximum) on a policy and campaigning topic. Candidates should allocate no more than 3 hours to prepare this task.
ABOUT THE ROLE
Mission 44 exists to drive change and build a fairer, more inclusive future for young people around the world. As our work continues to expand, so does our ambition to influence policy, shift power, and drive systemic change by addressing the barriers young people face and advancing evidence-based solutions.
The Senior Manager, Policy & Campaigns will be central to this mission, leading the development of policy positions and research that strengthens Mission 44’s ability to influence decision-makers and shape public discourse.
Mission 44’s impact model brings together strategic investment (through grantmaking) and targeted influence to drive systemic change. The Senior Manager will work closely with grantmaking teams to ensure that insight from funded work is embedded in policy and research, while also feeding learning and evidence back into funding strategies to strengthen decision-making and maximise impact.
The role will lead and manage Mission 44’s policy and research agenda, acting as a key point of contact for partners and building trusted relationships across government, the education and youth sectors, and civil society. The role will lead the development of policy recommendations, commission and translate research into clear, actionable outputs, and collaborate with internal teams and partners to align policy priorities with wider organisational objectives and maximise influence.
The role also plays a critical role in advocacy and external engagement, ensuring Mission 44’s voice is present in key policy moments, supporting strategic campaigns, and connecting research and insight to high-impact opportunities that drive political attention and sustained change at a national and global level.
ROLES AND RESPONSIBILITIES
POLICY
CAMPAIGNS
RESEARCH
ABOUT YOU: SKILLS AND EXPERIENCE
ESSENTIAL
DESIRABLE
PERSONAL QUALITIES
Benefits
Mission 44 is a charity launched by Lewis Hamilton to drive change so that every young person can thrive in school and access great careers in STEM.
The client requests no contact from agencies or media sales.
This is not a traditional classroom teaching role, though it does require strong classroom presence and credibility.
The Secondary Equity Practitioner will be embedded full-time within one partner secondary school, working mainly with teachers to support deep reflection on practice, help surface harmful assumptions and routines, and support more equitable ways of teaching, relating and responding. The role sits at the heart of Class 13’s Equity-Driven Practice Cycle and is central to how we support lasting change in schools. The role will involve regular lesson cover across the 11-17 age range and across a broad range of subjects, enabling teachers to participate in reflection, training and development.
This role will suit an experienced secondary teacher who can build trust quickly, hold complexity without rushing to easy answers, and stay in relationship when conversations become uncomfortable. We are looking for someone who can act as a supportive, reflective, critical friend to teachers, not someone who needs to be the most certain person in the room.
Purpose of the role
To support teachers to reflect critically on their practice, acknowledge their potential for harm, and take meaningful steps towards transforming how they teach and relate to young people.
Before you apply
This role is deeply relational and, at times, emotionally demanding. You will be working with teachers in moments where reflection may feel vulnerable, uncertain or uncomfortable. To do this well, you will need to bring patience and care: the ability to build trust, hold space for honest conversation, and support people to think carefully about their practice in ways that are thoughtful, humane and grounded.
We are looking for someone who can do this with curiosity and humility. Someone who does not need to stand above the work, but is willing to be part of it. The role asks for a person who can support reflection in others while continuing to reflect on their own practice too.
You will also need to be comfortable working in a very small team, where flexibility, and collective responsibility matter.
Key responsibilities
Equity-Driven Practice Cycle
Build trusting, affirming relationships with teachers and school staff.
Support teachers to reflect on classroom practice, routines, interactions and assumptions.
Facilitate one-to-one and small-group reflective conversations that support teachers discover for themselves rather than simply being told what to change.
Observe lessons and identify patterns, tensions and opportunities for change.
Cover lessons across the secondary age range and across a range of subjects, creating protected space for teachers to engage in professional reflection and development.
Support teachers to translate reflection into practical changes in the classroom.
Contribute to the delivery of Class 13’s wider professional development offer.
Support teachers move from defensiveness to curiosity, and from intent to impact, in line with Class 13’s approach.
School-based relationship and culture work
Build strong working relationships with teachers, support staff and, where appropriate, senior leaders.
Contribute to a school culture where reflection, honesty and shared responsibility are possible.
Offer thoughtful challenge to harmful patterns and practices while maintaining trust and relational safety.
Support the development of more equitable routines, responses and ways of working across school life.
Work with colleagues and school partners to ensure the work remains grounded in the four Class 13 principles.
Organisational contribution
Contribute to Class 13’s organisational learning by documenting reflections, patterns, tensions and emerging insights from delivery.
Work closely with the wider Class 13 team to refine practice, resources and delivery.
Contribute to blogs, case studies, reports and other written outputs where needed.
Participate fully in supervision, reflection and team development as part of a small organisation.
What will help someone thrive in this role
We are looking for someone who is:
Understanding
You can read complexity without rushing to simplify it. You listen well, notice what is happening beneath the surface, and extend empathy even when you find someone’s practice difficult or frustrating.
Supportive
You know how to create relational safety. You can help people stay with difficult reflections without shaming them.
Reflective
You can examine your own practice honestly. You are open-minded, thoughtful and willing to question your assumptions. You are able to notice contradictions in yourself as well as others.
Essential skills and experience
Qualified Teacher Status.
Significant experience teaching in a UK secondary school.
Strong classroom practice and the ability to quickly build rapport with young people aged 11-17.
Confidence in teaching and holding lessons across a broad range of subjects through lesson cover.
Experience supporting, coaching, mentoring or developing other adults in a school setting.
Ability to facilitate reflective conversations in a way that is supportive, calm and humanising.
Ability to build trust with teachers, especially when they feel vulnerable, exposed or defensive.
Strong understanding of how inequity, harm and deficit thinking can show up in schools.
Willingness and ability to reflect critically on your own practice.
Strong written communication skills, with the ability to write clearly and thoughtfully.
Ability to work flexibly and collaboratively as part of a very small team.
Desirable skills and experience
Experience in middle or senior leadership.
Experience in inclusion, behaviour, safeguarding or pastoral leadership.
Experience designing or delivering professional development.
Experience of working across whole-school culture changes, not just within your own classroom.
Familiarity with Class 13’s work, values or wider intellectual influences.
Experience working in mainstream secondary schools serving communities facing structural inequality.
What we are less interested in
Polished equity language without deep reflection. For us, this work is not about saying the right things, relying on representation alone, or locating the problem only in other people.
We are looking for someone who can move beyond surface-level familiarity with equity work and show a deeper capacity for reflection, relational practice and change. Awareness-raising, allyship language, and individual or unconscious bias training do not on their own reflect the depth of analysis or practice this role requires.
Class 13’s work asks for something slower and more demanding: a willingness to stay with complexity, examine your own practice as well as the systems around you, and support change in ways that are thoughtful, humane and grounded.
Class 13’s commitment
Class 13 is committed to building an equitable and inclusive workplace. We welcome applications from people from a wide range of backgrounds and experiences, particularly those underrepresented in education and the charity sector.
We know that strong candidates do not always meet every line of a person specification. If this role feels like a strong fit and you can see yourself growing in it, we encourage you to apply.
We are happy to discuss reasonable adjustments throughout the recruitment process and in the role itself.
Application process
To apply, please include:
your CV
responses to the application questions below:
Application questions
Please answer all five questions. We recommend around 300-500 words per question. applications without these responses will not be considered.
1. Reflective practice
Describe a time when you came to see that an aspect of your own practice may have been causing harm, or limiting a young person’s experience of school. What supported you to recognise it, and what changed afterwards?
2. Supportive challenge
In this role, you would often be working with teachers who feel vulnerable, defensive or unsure. How would you approach a reflective conversation with a teacher after observing a lesson that raised concerns for you?
3. Classroom credibility
This role involves regular lesson cover across the secondary and sixth form age range and across a broad range of subjects. What helps you quickly establish trust, presence and purpose with a class you do not know well?
4. Small team working
What do you see as the strengths and challenges of working in a very small team? How have you contributed well in that kind of environment before?
5. bell hooks reflection
bell hooks wrote:
“When education is the practice of freedom, students are not the only ones who are asked to share, to confess. Engaged pedagogy does not seek simply to empower students. Any classroom that employs a holistic model of learning will also be a place where teachers grow, and are empowered by the process. That empowerment cannot happen if we refuse to be vulnerable while encouraging students to take risks.”
What does this quote mean to you in the context of teaching, adult reflection and power in schools?
Want to find out more before you apply?
If you're thinking about applying and want to ask questions, meet some of the team or get a sense of what Class 13 is actually like, we'd love to talk to you. We're running an online drop-in on Monday 27 April, 4:30–5:30pm, where you can ask us anything about the role. Online drop-in link
If you'd rather come and see us in person, we'll be at the office on Tuesday 28 April and Thursday 30 April, both 4:30–6:00pm. No preparation needed, no pressure. Just come and have a conversation.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Citizens Advice Doncaster Borough is expanding its services to provide vital, community-based support to Doncaster residents facing the challenges of the rising cost of living and energy crisis. We are seeking a dedicated individual to deliver holistic and specialist Money & Energy advice.
As part of our team, you will empower clients to achieve the best possible outcomes by providing high-quality customer service and support, all while upholding the core aims and principles of the Citizens Advice Service. You will thrive in a dynamic environment, demonstrating both initiative and strong teamwork, and be committed to going the extra mile to make a real difference.
Role purpose
To provide Energy & Money advice to clients
To provide advice on how to deal with Energy Debts
To provide a high-quality advice and support services
A Benefit Calculation as part of Income Maximisation
Energy Efficiency support & advice
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Switching energy providers
Information and support on the Priority Services Register
Check eligibility and provide Information about the Warm Home Discount
Any other possible Schemes / Grants available that can support the client with their energy issues
Provide Advice on energy complaints and processes
Smart Meter information / advice
Carbon Monoxide Awareness
To provide Financial Capability and Income Maximisation advice to clients.
To share responsibility for compliance with the Projects targets and requirements.
Ensure quality standards are met.
To work effectively with other partners to deliver a seamless service to clients
Undertake service delivery at Outreach venues as required.
Assist clients with other related problems where they are an integral part of their case and refer to other advisers or specialist agencies as appropriate.
To contribute to the Research and Campaigns work of Citizens Advice Doncaster Borough.
Advice
To provide Energy & Money advice to clients on energy issues
To provide advice on how to deal with Energy Debts, looking at wider debt issues and options, making referrals or taking action as appropriate.
Provide General Advice and assisted information to clients on energy issues
Empower clients to act on advice and information provided
Act for the client where necessary by calculating, negotiating, drafting or writing letters and telephoning.
Negotiate with third parties as appropriate.
Ensure income maximisation through the take up of appropriate benefits.
Provide advice and assistance to other staff across the whole range of advice issues.
Ensure that all casework conforms to the organisation's Office Manual and the Advice Quality Standard and/or the Specialist Quality Mark as appropriate.
Maintain case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
Ensure that all work conforms to the organisation's systems and procedures.
Research and campaigns
Assist with research and campaigns work by providing information about clients' circumstances.
Provide statistical information on the number of clients and nature of cases and provide regular reports to management.
Monitor service provision to ensure that it reaches the widest possible client group.
Alert other staff to local and national issues.
Professional development
Keep up to date with legislation and undertake appropriate training.
Read relevant publications.
Attend relevant internal and external meetings as agreed with the Team Leader and/or Line Manager.
Assist with Service initiatives for the improvement of services.
Administration
Review and make recommendations for improvements to Citizens Advice services.
Maintain local information systems.
Use IT for statistical recording, record keeping and document production.
Keep up to date with policies and procedures relevant to organisational work and undertake appropriate training.
Attend internal and external meetings as agreed with the Team Leader and/or Manager.
Maintain close liaison with relevant external agencies.
Other duties and responsibilities
Carry out any other tasks that may be within the scope of the post to ensure the effective delivery and development of the service.
Demonstrate commitment to the aims and policies of the Citizens Advice service.
Abide by health and safety guidelines and share responsibility for your own safety and that of colleagues.
Person specification
Experience of providing Advice.
Effective oral communication skills with particular emphasis on negotiating and representing.
Effective writing skills with particular emphasis on negotiating, representing and preparing reviews, reports and correspondence.
Ordered approach to workload and an ability and willingness to follow and develop agreed procedures.
Understand the issues involved in interviewing clients.
Numerate to the level required in the tasks.
Ability to prioritise own work, meet deadlines and manage caseload.
Ability to use IT in the provision of advice and the preparation of reports and submissions.
Ability to monitor and maintain own standards and work as part of a wider team
Understanding of and commitment to the aims and principles of the Citizens Advice service and its equality and diversity policies.
Desirable Criteria
Experience of providing General, Energy or debt advice would be desirable.
Experience of working to targets
Experience of working in the voluntary sector would be desirable.
Ability to give and receive feedback objectively and sensitively and a willingness to challenge constructively
Demonstrate understanding of social trends and their implications for clients and service provision
Have access to a vehicle and be willing to travel
The client requests no contact from agencies or media sales.
JOB TITLE: Membership Executive (England)
CONTRACT: Permanent, Part Time (28 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DEPARTMENT: Membership & Education
LOCATION: Home/Field based
*with regular travel throughout England and to RLSS UK HQ, where required
REPORTS TO: Head of Membership
SALARY:£27,308 (Grade E) *Pro-rata for Part Time Hours
ROLE OVERVIEW
We are seeking a self-motivated, personable, and enthusiastic individual to work as part of a team to support and grow our Branches and our lifesaving clubs as well as developing and grow recognition of and participation in Lifesaving Sport.
Pivotal to the role will be the collaboration with external agencies and clubs in England, to strengthen and publicise our water safety education throughout the region together with supporting the needs of clubs in the region.
KEY TASKS, ROLES, AND RESPONSIBILITIES
Other Duties & Responsibilities
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes
Desirable Relevant Experience, Skills and/or Aptitudes
YOUR STRENGTHS
Personable – You can communicate effectively with people at all ages and levels.
Relationship Building – You can develop positive and long last relations with clubs, organisations, and partners.
Flexibility – You remain adaptable and flexible in the face of unfamiliar or changing situations.
Empathy – You readily identify with other people’s situations and can see things clearly from their perspective.
Initiative – You take independent action to make things happen and to achieve goals.
Resilience – You deal effectively with setbacks and enjoy overcoming difficult challenges.
Optimism – You remain positive and upbeat about the future and your ability to influence it to your advantage.
Developing Others – You promote other people’s learning and development to help them achieve their goals and fulfil their potential.
YOUR APPLICATION
Please send your CV and a Cover Letter outlining why you should be our next Membership Executive (England)
Closing Date – 5pm, Wednesday 13 May 2026
Interview Date – Thursday 21 and Friday 22 May 2026 our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
*Subject to eligibility criteria
Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHIEF EXECUTIVE
Strength and Learning Through Horses (SLTH) is a London-based charity transforming the lives of vulnerable young people through equine-assisted therapy and education services.
As Chief Executive, you will lead the organisation into its next chapter. Reporting to the Board, you will lead organisational development, drive and diversify income, oversee site development, strengthen governance, oversee financial performance, planning and sustainability, act as ambassador, building partnerships and profile, ensure operational excellence and lead a skilled, values-driven team.
Essentials:
Benefits:
This role will suit a senior leader with a track record in growth, income generation and team leadership, who is bold, ambitious and passionate about improving the lives of vulnerable young people. Are you ready to scale impact while protecting what makes a charity special?
Please see the candidate pack for full details. For an informal and confidential discussion about the role, please contact: Katherine Anderson-Scott, Executive Director of Charisma Charity Recruitment.
Key dates:
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law.