Digital jobs in stratford, greater london
The Charity and The Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.
Role Mission.
I am here to lead Scotty’s outreach to bereaved military families — helping more people find, trust, and access our support by creating a visible, welcoming, and engaged community.
I am accountable for:
- Developing and delivering Scotty’s Outreach strategy, aligned with the charity’s long-term vision and growth targets.
- Leading the development of a new in-house team, ensuring strong performance, alignment, and support across all outreach activities.
- Achieving our beneficiary reach and engagement targets, including community growth, email sign-ups & engagement, social reach, and event/webinar attendance.
- Ensuring all outreach activity is sensitive, on-brand, and audience-focused, particularly in the context of bereavement and the military community.
The key responsibilities of this role are:
- Shape and deliver the Outreach strategy to engage bereaved military families across the UK, helping us to a) reach more bereaved families, and b) maintain regular engagement with those families.
- Lead and support the development of the Outreach squad as it grows.
- Plan and oversee delivery of digital and offline outreach activity, including social media, email marketing, website content, printed publications, and event promotion.
- Initially take responsibility for the delivery of outreach activity (except social media) until the squad grows.
- Ensure strong audience insight, segmentation, and tone of voice in all comms.
- Set and report on performance metrics to the CEO, SLT, and Trustees.
- Work closely with internal teams, especially our Service Delivery, to align comms and campaigns with our Programme goals, and to ensure we sensitively engaged with the bereaved military community.
- Uphold the Scotty’s tone and brand across all outreach activity — adapting to the needs of a sensitive, bereaved audience.
The 3-month goals for this role are:
- Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
- Finalise the Outreach strategy with the CEO, including key audience segments, platform focus, and performance metrics.
- Begin recruitment of the Outreach Squad (Social Media Exec to start, subject to funding confirmation).
- Produce and maintain a 90-day content and campaign plan, working closely with other teams.
- Establish baseline data for outreach KPIs and set up regular performance reporting.
- Picked up accountability for beneficiary marketing-related tools such as email, website, social etc.
The 6-month goals for this role are:
- Support the recruitment and onboarding of the Social Media Exec (TBC).
- Have created audience journeys and set up systems (CRM) to mirror them.
- Launch first targeted outreach campaigns focused on increasing awareness and sign-ups to services, particularly SMILES and SUPPORT programmes.
- Begin the repositioning journey for Scotty’s brand, working alongside PR & Comms and the CEO.
- Strengthen working relationships with Service Delivery to ensure handovers from outreach to support are smooth and consistent.
- Launched a regular programme of beneficiary focused comms including monthly email, annual magazine, daily social content.
The 9-month goals for this role are:
- Demonstrate progress against outreach KPIs (e.g. increased social reach, community email sign-ups, beneficiary engagement).
- Deliver a successful cycle of outreach to support 2+ SMILES or SUPPORT campaigns/events.
- Complete internal and external review of what’s working in outreach — optimise content, messaging, and tactics accordingly.
- Refine and relaunch Scotty’s beneficiary-facing email comms strategy to improve open and click-through rates.
- Begin developing a 12-month Outreach roadmap for Year 2, including content themes, campaign ideas, and team development needs.
Skillset and Experiences Required:
Marked as D (Desirable) or E (Essential)
· Experience in leading marketing or engagement strategy - E
· Team leadership and people management experience - D
· Proven track record of delivering audience growth and engagement - E
· Strong understanding of digital channels (social, email, content) - E
· Experience working in a charity, community-focused or purpose-driven role - D
· Experience with campaign planning and performance reporting - E
· Ability to write and oversee content that is clear, warm, and sensitive - E
· Familiarity with bereavement support, the Armed Forces, or similar sectors - D
· Proficient in using data to inform strategy and optimise campaigns - E
· Comfortable working with autonomy and initiative in a remote environment - E
Additional Information
· The role may require occasional evening or weekend work
· Enhanced DBS check required
· Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
1. Families Come First
2. Everyone a Supporter, Every Supporter a VIP
3. Love What You Do
4. Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Jangala is seeking an organised, enthusiastic Programme Associate to support the delivery of our connectivity programmes across the UK and internationally. This role will be part of the core team working to ensure that our projects reach the communities who need them most, supporting partners, improving programme processes, and contributing to Jangala’s organisational learning as we aim to deliver socially impactful internet to 4 million people by 2030.
This is a unique opportunity for a candidate who is comfortable with an outward facing role, seeking new opportunities for Jangala to support the connectivity needs of organisations in the UK and across the world and supporting our community of more than 300 existing partners who are using Jangala’s connectivity solutions to connect underserved communities and people without access to the internet.
You will work directly with nonprofit partners, communities, and internal teams to ensure our technology is deployed effectively, challenges are resolved quickly, and programme outcomes are captured and communicated. You will have an eye for detail and can bring a systematic approach to coordinating core Jangala processes and systems.
About Jangala
Jangala is a technology charity dedicated to providing essential internet access globally, with the goal of connecting 4 million people to the internet by 2030. Founded in 2015 as a volunteer initiative providing Wi-Fi to 5,000 people in the Calais Jungle refugee camp, Jangala offers a unique approach through its novel connectivity solutions, and takes great pride in its strong partnerships with international aid actors, grassroots organisations and public bodies. To date, we have directly connected 100,000 individuals in 36 countries.
We are driven by a vision of equalising technology for everyone, and are fully committed to addressing the realities of digital exclusion and the fragilities of internet connectivity, both in the UK and around the world. As a non-political, non-governmental registered charity, we focus on bridging the digital divide and enhancing connectivity resilience.
Since our full-time founding, we’ve made a significant impact through innovative technology and robust partnerships. Big Box, our rugged connectivity champion, generates Wi-Fi in critical and challenging environments from connecting refugee camps in Eastern Africa to community hubs across the UK. Get Box, developed rapidly during the COVID-19 pandemic, ensures that digitally excluded households and individuals are able to stay connected to the internet, whatever their circumstances.
Details of the role
You will play a key role in supporting the management and scaling of Jangala’s programmes in the UK and internationally. Reporting to the Head of Programmes, you will be part of Jangala’s programmes department, which leads the delivery of our donor-funded work, deploying Jangala’s award-winning technology and developing and nurturing partnerships with grassroots organisations, charities, local authorities, and international agencies.
Supporting Jangala’s community of existing partners who are using Big Box and Get Box technology to connect communities will also be an important part of what you do. The role will also involve building new partnerships, research, coordination and working with data-driven systems, ensuring that our connectivity solutions reach the people and communities who need them most.
Key responsibilities will include:
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Conducting research about and doing outreach to prospective partner organisations
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Onboarding new partner organisations in line with Jangala’s due diligence processes
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Organising and running check in calls with partners
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Monitoring and replying to queries which come through Jangala enquiry and partner support email accounts, including for routine partner management and troubleshooting
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Inputting administrative data to Jangala’s partner management and monitoring and evaluation platforms
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Information gathering for funder reports and proposals
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General monitoring of equipment usage on the field on our telemetry systems
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Organising events and partner visits
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Writing content for social media and website
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Delegated project management tasks
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Deputising for the Programme Manager when required
The person we're looking for
We are open to applicants from a variety of professional backgrounds, but the ideal candidate will have experience in project coordination and working in multi-stakeholder projects, as well as a passion for digital inclusion and social impact.
We understand that many people, especially women, people from ethnic minority backgrounds, or other underrepresented groups, only apply for jobs when they feel they meet all the criteria. If you don’t match every point but are inspired by Jangala’s mission and excited to work on programmes that help some of the world’s most digitally excluded communities, we want to hear from you.
Core Requirements:
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Excellent inter-personal skills and service-minded approach to supporting partner organisations
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Comfortable in working on remote partnership engagement in a diverse, international environment
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Strong organisational and administrative skills, with the ability to contribute to and maintain partner management platforms, project trackers, and reporting tools
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Excellent communication skills, with the ability to collaborate effectively across teams, with partners, and with funders
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Ability to manage competing priorities and work while maintaining attention to detail
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Commitment to Jangala’s mission and values
Desirable Requirements:
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Experience in the technology, humanitarian, UK charity, or international development sectors
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Familiarity with project management tools such as ClickUp or similar
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Experience with handling data and conducting analysis and research
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Experience with writing content for websites and social media
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Willingness to travel occasionally for project-related work
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Multilingual skills, particularly French, Spanish, or Arabic
Important details
This is a 6 month Fixed term contract with the opportunity to extend.
Jangala’s office is based in London and operates a remote-first working policy. Travel to our London office will be required for collaborative work at least once a week.
We are committed to creating an environment that attracts, motivates, and supports the best people from all backgrounds. This includes:
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Flexible working (general arrangement is one day in the office per week)
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29 days of paid leave a year, on top of paid bank holidays (in a normal year that’s 37)
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Quarterly bonus assessed on a whole team level
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5% employer pension contribution
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Gender inclusive office facilities
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Free gym and climbing membership
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Potential shadow share options in future commercialisation
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Enhanced parental leave
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A real focus on learning and development with each person having an L&D budget
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Yearly opportunities to volunteer and gain on-the-ground experience of the impact Jangala is having in communities and disaster areas
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Team days out
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A hiring process that emphasises experience, talent and motivation, rather than academic qualifications or CV specifics
We welcome applications from people of all gender identities, ages, sexual orientations, nationalities, religious beliefs or none. We particularly encourage applications from groups traditionally underrepresented in the technology and charity industries.
The salary range for this role is £31,000-£34,000 per annum, with consideration for part-time arrangements.
The client requests no contact from agencies or media sales.
We are seeking an innovative and creative Recorded Music Manager to lead campaigns across War Child’s catalogue of owned and supporting music releases on a 12-month fixed-term contract. This role requires a passion for music, proven experience in digital-age marketing, and the ability to deliver campaigns that drive engagement, revenue, and fan growth.
Working closely with the Head of Music, you will use War Child’s recorded music catalogue to reach and inspire new and existing audiences across multiple platforms. You will lead the release and campaign strategy for War Child Records and partner label releases, ensuring they reach diverse audiences in digital and physical formats to generate vital funds for children affected by conflict.
You will oversee creative, commercially focused campaigns that celebrate the music, connect with fans, and advance War Child’s mission.
If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities we’re looking for.
- An experienced music marketer with a proven track record in delivering catalogue or frontline music marketing campaigns in a record label structure.
- Experience in delivering creative strategies with a strong understanding of digital platforms, fan engagement, and audience growth.
- Highly knowledgeable of music release cycles, music marketing and production processes
- Passionate about music and inspired by the opportunity to connect cultural legacy with positive social impact.
- Commercially minded, with the ability to maximise results from a focused catalogue.
- Highly organised with exceptional project management skills, adaptable, and comfortable working both independently and collaboratively.
- Able to manage the expectations of stakeholders internally and externally whilst building and maintaining long-lasting, mutually beneficial relationships
- A confident communicator with the ability to utilise your existing network and build new relationships across the music industry to support War Child’s mission
- Always demonstrating a passion for music, proactively meeting contacts and willing to attend events in the evenings and weekends
- Adaptable, a team player and willing to support in different areas to deliver the War Child music programme.
What we can offer you
At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:
- Flexible working culture and flexible public holidays
- 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
- Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
- Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.
No child should be a part of war. Ever.
The client requests no contact from agencies or media sales.
We're hiring: Communications Officer
Part-time / £30,000 / Hybrid role
Location - Home based and London
Hours - 3/4 days per week
Salary: £30,000
Our Communications Officer will play a pivotal role at a key moment for IVAR, with communications at the heart of our new strategy. With charities experiencing mounting pressures and complexity, this role is central to ensuring IVAR’s work is clear, accessible and has the greatest possible impact.
You will work closely with the Director of Communications to make our research engaging and usable – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network. We’re looking for someone who brings creativity, energy and curiosity to how we share ideas, experiment with new tools and formats, and connect more people with IVAR’s mission.
This is a hands-on role in a small but mighty team. If you thrive on combining creativity with delivery, enjoy working collaboratively, and are motivated by strengthening the voluntary sector, we’d love to hear from you.
About us
At the Institute for Voluntary Action Research (IVAR), we work with charities, foundations and public agencies to strengthen UK communities through action research. We champion the role and contribution of the voluntary sector. Through our projects, we listen, learn and share what helps – and what gets in the way – so that funders and decision-makers can put charity voice at the heart of change.
About the role
As Communications Officer, you will help us put communications at the centre of our new strategy. You’ll work closely with the Director of Communications to make our research clear, accessible and compelling – sparking conversations, inspiring action and strengthening movements like our Open and Trusting network.
This is a hands-on role in a small, supportive team. You’ll manage our day-to-day communications, from keeping our website and LinkedIn up to date to writing, editing and proofing high-quality content across blogs, newsletters and reports. You’ll also help us translate complex research into engaging, usable outputs for busy audiences, ensuring everything we produce is accurate, inclusive and aligned with IVAR’s brand and tone of voice.
About you
We’re looking for a proactive communicator who enjoys trying new things, balancing creativity with delivery, and working collaboratively. You’ll bring:
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Excellent writing and editing skills, with strong attention to detail.
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Confidence with digital channels (especially social media – LinkedIn in particular).
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An interest in visual design and multimedia (Canva, Adobe or similar) – video and audio editing skills are a plus.
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A passion for the voluntary sector, and curiosity about how research can inform change.
In return, you’ll join a small but mighty team where you’ll be supported, encouraged to grow your skills, and work with external partners as well as colleagues.
What we offer
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£30,000 per annum (pro rata for part time)
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0.6–0.8 FTE (3–4 days per week)
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Flexible working options
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Hybrid working – Thursdays are a key working day in our London office (SE11)
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30 days annual leave (pro rata for part time)
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Pension matched to 5%
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Personal and professional development opportunities
How to apply
To apply, please complete an online application by noon Sunday 26th October 2025.
Interviews will be held in person at our London office on Thursday 5th November 2025.
Please submit your CV, a cover letter (maximum two sides), and links to examples of communications work you have delivered. In your cover letter, tell us:
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Why you are applying
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How you meet the person specification
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Your availability to start
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What you would bring to IVAR
We value, welcome and respect all the differences that make us who we are, including age, cultural background, disability and mental health, ethnicity and race, gender, gender identity and expression, sexual orientation, and social background.
We facilitate collaboration & learning with charities, foundations & public agencies to deliver useful insights that make a difference to communities
The client requests no contact from agencies or media sales.
Facilities Manager (Soft Services)
Contract type: Permanent, Full Time – 35 hours per week
Location: London, Canary Wharf (Onsite Office-based role)
Salary: £39,358-£41,325 per year with excellent benefits.
Change starts with water. Change starts with you.
Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.
About WaterAid
We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.
About the team
The UK Property and Facilities team is a small, high-performing team within the UK People Team. We are responsible for managing all aspects of the UK workplace, including onsite facilities and maintenance, health and safety, security, property and workplace strategy.
About the role
As our Facilities Manager (Soft Services), you will be a pivotal member of the Facilities team, helping to create and maintain a great place to work for WaterAid UK than enables all staff to be their best self and deliver on our mission.
In this role, you will:
- Work alongside the Facilities Manager (Hard Services) to ensure that the UK offices are safe, sustainable, inspiring, and provide an efficient and engaging working environment for our staff.
- Manage all Facilties soft services to enable a positive employee experience within the UK office including direct management of cleaning, security, office events, reception services (couriers, post etc)
- Be the team lead for office/workplace systems eg audio visual technology, meeting room/visitor management/desk booking software, digital signage.
- Champion WaterAid’s commitment to equity, inclusion and safeguarding.
Requirements
To be successful, you will need:
- On the job facilities management experience (minimum 3 years in a facilities manager role).
- Experience of working in a customer facing facilities team, and proven ability in providing an excellent experience for both internal and external stakeholders.
- Proven ability to work in a fast-paced environment; with strong multi-tasking, organisational and time management skills.
- Experience of managing the tendering processes, contractor/supplier services and budget management (with a focus on value for money and quality of service).
Although not essential, we’d prefer you to have:
- Experience of working on environmental and wellbeing initiatives.
- Experience of management for front of house services.
Closing date: Applications close 12:00 PM UK time on 27 October 2025. Interviews are expected to take place week commencing 3 November 2025.
How to apply: Click Apply to complete the pre-screening questions and upload your CV and cover letter.
Can I use Artificial Intelligence (AI) technology in my application?
At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre‑employment screening
To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.
Benefits
- 36 days’ holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days’ annual leave
- Employer pension contribution up to 10 %
- Flexible and hybrid working arrangements
- Season ticket loan
- Free annual eye tests
- ‘Give as you Earn’ charitable giving scheme
- Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
- Sabbaticals
- One paid volunteer day each year
As part of our annual leave policy, all employees are granted three additional days of annual leave on top of their starting allocation of 25 days. These additional days accommodate the UK office closure at the end of the calendar year, allowing all WaterAiders time to rest, reset, and spend quality time with family and friends.
Please note that these three days are automatically allocated and cannot be changed. Annual leave continues to accrue based on your start date, and if sufficient leave has not been accrued by the time of the office closure, the three days will be taken as unpaid leave or pro-rated, if applicable.
Our Global Commitment:
Our people promise
We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal Opportunities
We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.
Safeguarding
We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).
Together, we’ll change the world through water.
Join us and be part of the change!
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.





Award-winning teams. Limitless creativity. An industry transformed.
Marketing Manager - Loyalty & Cultivation
£39,000 - £45,000 plus
Reports to: Loyalty & Cultivation Marketing Lead
Department: Marketing, Fundraising and Engagement
Contract: 12 month fixed-term contract
Hours: 35 hours per week (we are open to compressed hours in this role)
Location: Stratford, London w/ high-flex (1 - 2 days per week in the office)
Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.
Closing date: Sunday 26th October 2025, 23:55
This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.
Interview date: From the week commencing Monday 3rd November 2025
At Cancer Research UK, we exist to beat cancer.
We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.
This role is an exciting opportunity to shape the marketing strategy and delivery of cross-channel, mass marketing activity to drive loyalty and cultivate ongoing support from people who have chosen to support Cancer Research UK.
At CRUK, we are lucky to have a substantial database of supporters who have helped us in our commitment to funding world-class research which drives forward advances in the prevention, diagnosis and treatment of cancer. The Loyalty & Cultivation team looks after the campaigns and journeys which these supporters receive, across multiple channels, to motivate, engage and inspire them to continue their journey with us.
We are looking for an experienced and creative marketer to join the team, bringing together stakeholders from across the organisation to shape and deliver key strategies and campaigns to inspire and retain supporters across the range of products CRUK has to offer.
What will I be doing?
- Support the Lead to translate the Marketing, Fundraising and Engagement operating plan and budget into an audience marketing plan and budget. Define and develop the audiences and product offerings that need activating as part of this marketing plan and manage the development and delivery of cross-channel integrated briefs
- Own the team's approach to cross-sell and cultivation, making strong, data-led recommendations that balance audience and business need and shape the mass journeys supporters receive
- Manage the planning, set-up, delivery and analysis of integrated multi-channel campaigns that meet and exceed specific audience KPIs
- Manage the content and creative production, testing and optimisation process, ensuring campaign assets are fully aligned with Brand messaging and other communications themes
- Collaborate with teams across Marketing & Digital to identify and implement strategic marketing opportunities and ensure holistic supporter journeys for CRUK audiences
- Work with digital and data experts from across marketing and the wider organisation to improve communications and better engage our audiences
- Manage the continuous testing and analysis of campaigns, spotting opportunities to optimise ongoing activity and making recommendations to improve the effectiveness of future campaigns
What are you looking for?
- Significant experience translating marketing strategy into tactical delivery plans by channel, audience and budget
- Proven experience planning and delivering multi-channel campaigns that meet campaign KPIs, with a particular focus on digital channels and the associated tools and metrics
- Strong understanding of end-to-end supporter journeys and the role of different channels in fully integrated campaigns
- Relevant experience of marketing to existing supporters or managing loyalty schemes
- Relevant experience of managing and motivating agencies to drive maximum value from relationships
- Matrix management experience with proven leadership skills and the ability to manage competing priorities for yourself and others
- Data-driven with a strong understanding of UX principles and relevant experience of interpreting results and recommending opportunities for optimisation
Our organisation values are designed to guide all that we do.
Bold: Act with ambition, courage and determination
Credible: Act with rigour and professionalism
Human: Act to have a positive impact on people
Together: Act inclusively and collaboratively
We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.
If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.
What will I gain?
We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
You can explore our benefits by visiting our .
How do I apply?
We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.
The Development and Advocacy Department are looking to appoint an interim Development Assistant on a part-time basis. This role will provide general administrative support to the Fundraising Appeals and Membership teams; including but not limited to supporting the Membership phone lines for incoming membership and ticketing queries, manage the fundraising inbox for incoming donation messages, assisting with ticket allocations for Patron members during their priority booking period and writing meaningful thank you letters to donors to appeals.
The ideal candidate will have strong verbal communication skills and a helpful manner, with an enthusiasm for and the ability to communicate fluently about the artistic work of the RBO. They will be a team player, who can quickly build relationships with colleagues and guests. You will have:
- Strong written communication skills across email, digital and print channels
- Excellent face-to-face and telephone communication skills, with the ability to liaise professionally with donors, members, and stakeholders
- Experience working with databases, including accurate data entry and extracting data for mail merges and reports
- A commitment to delivering a first-rate experience to supporters (transferable customer service experience will be highly regarded)
- The ability and interest to gain an understanding of UK fundraising landscape, fundraising methods and processes
- Experience of processing Direct Debits (desirable)
This is a fantastic opportunity for an enthusiastic candidate looking to develop their skills in a world leading arts fundraising team. Prior knowledge of our art forms is not essential but the ability and desire to learn quickly is.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
Closing date for applications: 8am, Friday 24th October 2025
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Content Writer and Editor
We are hiring Maternity Cover for an In-House Content Writer and Editor.
The position is for 12 months maternity cover and sits within the International Headquarters Communications Team in the Programme Resources Department.
Position: VAC0142 Content Writer and Editor
Location: London/Hybrid
Hours: Full-time, 35 hours per week
Salary: £38,634.96 per annum
Contract: Maternity Cover
Benefits: Contributory pension scheme; generous travel to work allowance; 25 days annual leave plus 8 bank holidays per annum; café discount.
Closing Date: 22nd October 2025, Please note that this role may close sooner than advertised.
About the Role
As Content Writer and Editor you promote the work and mission of the charity through digital and printed content production, including the editorship of All the World online magazine.
The In-House Content Writer and Editor (Maternity Cover) will be responsible for:
- Research and procurement of stories that promote the organisations mission and ministry ideals
- Write printed and digital content for publication on social media, web and internal platforms and printed works
- As Editor of All the World online magazine, the planning and commissioning of relevant content to be published a minimum of three times per week and that informs, inspires, nurtures and challenges readers about the life and work of the global charity. and impact of the magazine
- Draft additional content such as, but not limited to, International News Bulletins; update reports in a timely manner for website publication and social media platforms
- Communicate efficiently with stakeholders and overseas colleagues
- Edit and proof documents as necessary
- Travel internationally as and when required
- Attend relevant meetings as and when required
About You
The successful candidate will:
- Have a degree in English, journalism or an equivalent related field
- Demonstrate significant experience as an in-house write and editor at mid-seniority level
- Be willing to adhere to in-house writing style and branding guidelines
- Have excellent written and spoken English, as well as a professional presentation
- Have significant experience in writing and distributing news stories, sometimes under time constraints
- Be proficient working in a Microsoft 365 (Word, Teams, etc) environment
- Demonstrate well-developed inter-personal, organisational and time management skills
- Be confident in recommending new concepts for communication methods
- Share empathy and a willingness to advance the mission, values and objectives of charity
- Be a team player who demonstrates camaraderie and respect for colleagues within a multifaceted team
- Be able to manage simultaneous projects and work to tight deadlines, and prioritise work
- Participate in the 24-hour International Headquarters crisis communications rota
- Be able to work out of hours when required.
- Be passionate about communicating the Christian faith via digital and traditional media.
Applicants must be in sympathy with the aims and objectives of a Christian faith-based organisation. A full list of criteria can be found on the job description and person specification.
If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the organisation’s website where you will need to complete their online application process. Please note CVs will not be accepted.
Other roles you may have experience of could include: Content Writer, Content Creator, Digital Content, Editor, Digital Editor, Journalist, Journalism, Digital Content Creator, Marketing, Communications, Marketing and Communications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is for a skilled fundraiser with experience in delivering multi-channel campaigns to drive income and engagement. In this role, you will:
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Lead campaigns across digital (paid social, PPC, email, lead generation), direct mail, and telemarketing.
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Manage cash and regular giving programmes end-to-end, from creative development and testing to monitoring KPIs and presenting results.
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Develop supporter journeys and communications to strengthen long-term relationships.
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Collaborate with agencies and internal teams, ensuring effective delivery and compelling content.
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Ensure compliance with GDPR, data protection, and fundraising regulations.
What we’re looking for:
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Proven experience in digital and multi-channel fundraising or marketing.
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Strong project management and stakeholder coordination skills.
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Confidence in managing agencies and digital platforms (e.g. Facebook Ads Manager, Google Ads).
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Excellent communication, creative, analytical, and time-management skills.
We bring about lasting change by working through volunteers and partners to empower communities in some of the world’s poorest regions.





The client requests no contact from agencies or media sales.
About you
Do you have excellent communication, organisational and interpersonal skills? Do you enjoy interacting with supporters and building lasting relationships? Want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a driven and pro-active Events Fundraiser to join our growing Community and Events team. You’ll be joining the team as we continue to refine and expand our mass participation events portfolio including London Paris Ride, Great North Run and 100 miles for myeloma. You will have experience in event delivery or project planning, delivering these activities within tight deadlines while successfully building effective relationships.
The role holder will have strong administration skills, attention to detail and work as part of a team. You will be self-motivated and able to work remotely with little supervision, managing a wide range of tasks and having an interest in sporting and mass participation fundraising events.
Previous experience or knowledge of digital marketing, virtual fundraising events and using Raiser’s Edge or similar CRM system would be an advantage but not essential.
About the role
As the Events Fundraiser you will be required to research, promote and deliver fundraising events, campaigns and activities, providing excellent stewardship to supporters, whilst working to help achieve monthly fundraising income targets. You will work to deliver an annual calendar of runs, walks, challenge and sporting events across the UK as well increasing support through Myeloma UK virtual and Facebook events.
The role holder will work with the Senior Event Development Fundraiser to provide the highest quality of event delivery as well as developing relationships, securing support, marketing, delivering and monitoring the event ensuring post event evaluation and future recommendations are made. They will also work closely with Community Fundraisers, supporting them as they identify opportunities to expand and diversify their fundraising portfolio.
You will work with other teams, develop materials required to support all marketing and promotion of events, ensuring organisational brand, style and key messages are adopted and ensure maximum use of database and other technology to increase operational efficiency within event fundraising.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 26 October 2025 and interviews will be held w/c 3 November 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to be partnering with a leading charity to recruit a Social Communications Officer (Temporary) to support their busy communications team during a period of heightened activity.
This is an exciting opportunity for a passionate communicator with strong social media literacy and a keen understanding of how to build engagement, raise awareness, and inspire action on important global issues.
Key Responsibilities:
- Support the delivery of engaging organic social media content across multiple platforms.
- Create and curate graphics, photos, text, and short-form video posts tailored to platform and audience.
- Respond to briefs from teams such as advocacy, events, and fundraising.
- Ensure content aligns with organisational messaging and brand guidelines.
- Prioritise and manage multiple tasks across different media, meeting deadlines in a fast-paced environment.
- Monitor engagement and provide feedback on content performance where required.
- Collaborate closely with the Social Communications Manager and permanent Social Communications Officer to plan and execute campaigns.
Person Specification:
- Proven experience managing or contributing to professional social media channels.
- Strong understanding of organic social media strategies and platform-specific best practice.
- Ability to translate complex or sensitive topics into accessible, compelling content.
- Proficiency with social media content creation tools (graphics, video editing, scheduling).
- Excellent organisational skills with the ability to manage competing priorities.
- Strong attention to detail and ability to maintain brand voice across channels.
- Collaborative and adaptable, with the ability to work effectively in a fast-paced, mission-driven environment.
What’s on Offer:
- An initial 11-week contract within a fantastic organisation.
- A hybrid working pattern with 1-2 days per-week onsite in London.
- A fantastic rate of £138.34 per day + £17.22 daily holiday for the successful candidate.
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Job Title: Specialty Training Administrator
Job Type: 6-month fixed term
Hours: 28 hours per week (0.8 FTE)
Department: Education & Training
Salary: £21,862.40 pro rata (£27,327.96 FTE)
Reports to: Director of Specialty Training
Location: Hybrid – FSRH Office (London Bridge) and home working.
Who we are:
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all.
Can you help us?
We are seeking a dedicated administrator to join our team and provide essential administrative support across our Specialty portfolio. As Specialty Training Administrator, you will play a pivotal role in ensuring the smooth operation of our team by managing various administrative tasks efficiently and effectively. From organising meetings and maintaining educational product content to handling correspondence and managing databases, your attention to detail and organisational skills will be instrumental. You will collaborate closely with team members to streamline processes and contribute to the overall success of our specialty training programme and high-stakes membership exams.
The role:
Project Administration
- Provide administrative support for specialty projects, ensuring key deadlines and milestones are tracked.
- Assist with project documentation, including maintaining records, updating trackers, and organising files.
- Schedule project meetings, prepare agendas, and take minutes, ensuring follow-up actions are recorded and monitored.
- Support project reporting by collating data and preparing summaries for stakeholders.
- Liaise with internal teams and external partners to coordinate project activities.
Administration of examination database and systems
- Maintain digital question banks in line with policy and procedures
- Process examination candidate applications
- Process examination candidate requests and complaints/appeals
- Proof-read examination materials
General administration
- Manage the specialty team mailbox and act as first point of contact for queries
- Maintain up to date records on Customer Relationship management system (CRM) and ePortfolio, ensuring accurate and accessible information
- Provide administrative support for Specialty Training Board and its sub-committees, including managing meeting attendance, circulating papers, taking minutes and tracking actions.
- Maintain accurate version control of documents by systematically updating and tracking revisions, ensuring proper documentation of changes and adherence to version control protocols
- Assist in organising online and in-person events, workshops, and training as needed
- Assist with diary management and scheduling of meetings for team members.
- Maintain assets and resources on Training Hub and website
- Provide ad hoc administrative support throughout the year, across the portfolio
You will be:
- Organised and systematic in your approach
- Diligent and commit meticulous attention to detail to tasks
- An excellent communicator
- A proactive and collaborative team worker
- Efficient and able to effectively manage a busy workload
- Flexible and adaptable
- Able to use a range of digital systems to an intermediate level
- Willing to learn about the SRH workforce and training pathways
You will have:
- A-Level or equivalent
- Proficiency in using Microsoft office programmes
- Proficiency in using digital systems (e.g. CRM, Learning Management System)
- Knowledge of data protection and compliance requirements
You will have experience:
- Providing administrative support to a team
- Managing a mailbox and providing customer/member support
- Developing and maintaining systems, processes and administrative procedures
- Servicing and supporting committees, including scheduling meetings, preparing agendas and taking minutes
- Coordinating logistical arrangements
- Using a CRM and databases to manage data and information
- (Desirable) Working in a project-based environment
- (Desirable) Working in education, membership or healthcare environments
- Join our team and contribute to quality SRH training and education.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
We will offer you:
We offer a range of benefits at CoSRH to support staff wellbeing, including:
- 25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Pension and life assurance scheme:10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Free eye tests
- Training and development
To Apply
Deadline for applications is 21 October 2025
Interviews will take place on Monday 27 October 2025
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The College of Sexual and Reproductive Healthcare (CoSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
Editor in Chief
Contract: Permanent, Full-time
Salary: c£110,000
Reports to: Chief Executive Officer
Location: Flexible, with a preference for the UK, Germany, or Denmark.
Our client is a globally recognised leader in evidence-based healthcare. For over 30 years, the organisation has been committed to producing trusted health evidence that informs decisions, improves outcomes, and supports better health for all.
The organisation is now seeking an outstanding Editor in Chief to provide scientific, editorial, and publishing leadership across its global evidence production and publishing activities. This is a pivotal appointment that will shape the future scientific direction and ensure that the organisation’s evidence remains rigorous, relevant, and trusted worldwide.
Reporting directly to the Chief Executive Officer, the Editor in Chief will lead the implementation of the organisation’s 2025–2030 Scientific Strategy, guiding its evidence synthesis and publishing portfolio, and ensuring the highest standards of methodological integrity and policy relevance.
The Editor in Chief will be responsible for setting the scientific and editorial vision, strengthening the organisation’s position as the global benchmark for trustworthy evidence. The postholder will work in close partnership with the CEO and Governing Board to uphold editorial independence and scientific credibility, while advancing innovation through living evidence, AI integration, and equity-centred approaches.
The Editor in Chief will also serve as one of the organisation’s key scientific ambassadors, engaging with funders, policymakers, and international partners such as the World Health Organization, the Wellcome Trust, and other leaders in the global evidence ecosystem.
To be successful in this role, the organisation is looking for:
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An internationally recognised expert in evidence synthesis or related fields, with a deep understanding of methodological standards and research integrity.
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A proven leader with experience managing complex scientific or editorial programmes, ideally with international reach.
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A strong track record of innovation in evidence production, including digital, AI-enabled, or living evidence approaches.
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Outstanding communication and stakeholder engagement skills, with the ability to influence at senior levels across scientific, policy, and health communities.
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A personal commitment to the organisation’s values of rigour, transparency, and collaboration, and to advancing equity, diversity, and inclusion in global health research.
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The motivation and courage to lead change within a dynamic and evolving external landscape, taking thoughtful, evidence-informed risks to drive progress.
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The ability to inspire, engage, and unite both the internal team and the wider community around a shared purpose, demonstrating emotional intelligence, adaptability, and composure when navigating complexity and challenge.
Above all, the successful candidate will bring vision, integrity, and passion for the transformative role of high-quality evidence in improving health outcomes worldwide. This is a unique opportunity to lead the scientific strategy of a world-leading organisation at a time of significant innovation and opportunity.
If you share this commitment to evidence-based practice, global collaboration, and equity in health, we would be delighted to hear from you.
Please see the appointment brief for a more detailed outline of the role, along with additional information about the organisation and its community.
How to Apply:
Please apply by submitting an up-to-date CV and a supporting statement addressing the role requirements via the Prospectus website.
The organisation is a Disability Confident employer. If you have a disability and would like to be considered under the Disability Confident Scheme, please let us know in your covering letter. If you require any reasonable adjustments to support your application, we encourage you to tell us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to partner with an NHS Trust on a fantastic part time Stories Officer role. This role is central to shaping how patients, families, and staff experiences are told — helping to build understanding, engagement, and pride across our organisation and beyond. You will collaborate with colleagues across departments to find authentic narratives that reflect the Trust’s values, achievements, and impact. From individual patient journeys to innovative service developments, your work will ensure these stories are told ethically, inclusively, and with care.
Key Responsibilities
- Develop, curate, and deliver engaging stories that showcase the organisation’s people, services, and impact.
- Conduct in-person and virtual interviews with patients, families, and staff to capture credible, high-quality narratives that support campaigns and strategic objectives.
- Work closely with teams to identify compelling content and ensure diverse representation across all communications.
- Manage the Stories Centre function, maintaining accuracy, security, and compliance with data protection and consent policies.
- Build and maintain supportive relationships with story contributors, ensuring informed consent, safeguarding, and ethical representation at all times.
- Ensure all storytelling aligns with brand tone, messaging, and organisational goals.
- Analyse audience engagement and feedback to refine storytelling approaches and increase reach and impact.
- Support broader communication initiatives through creative storytelling across digital, print, and media channels.
Person Specification
- Experience working in a healthcare, charity, or public sector environment.
- Proven ability to gather, craft, and present powerful stories that resonate with a range of audiences.
- Exceptional written and verbal communication skills, with strong editorial judgment and attention to detail.
- Experience conducting interviews and managing relationships with contributors sensitively and ethically.
- Demonstrated understanding of consent, safeguarding, and data protection in relation to personal stories.
- Strong organisational and project management skills, with the ability to handle multiple priorities effectively.
- Experience in content creation and management across digital and social media platforms.
- Ability to use audience insights and engagement data to shape storytelling content and strategy.
- A collaborative, adaptable mindset and willingness to experiment with new storytelling methods and formats.
What’s on Offer
c. £35,000 per annum
Part time- 4 days per week, Hybrid working in London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as a Ruby Developer helping us to support teachers, champion great teaching and raise the status of the profession by managing our membership platform and working with our Head of Data and Digital to transition to a Salesforce-centred management system.
Unfortunately we are unable to consider applicants based outside of the UK at this time.
For an audio description of this role and the full application pack, please visit our website.
Job Title: Ruby Developer
Reports To: Head of Data and Digital
Salary: up to £450 per day (inclusive of VAT if applicable)
Contract: Part-time, fixed-term until 31st August 2026 (potential of extension, depending on business need)
Hours: 7 hours per week
Based: Home-based. Our team work from across the country and we are happy to support remote working with the option to come into the London office (WC1) for occasional meetings
Start date: November 2025
Deadline and interview: Applications will close on Sunday 19th October 2025.
Competency-based interviews will be held on Monday 3rd November but we will be reviewing applications on a rolling basis so we may interview as soon as a suitable candidate is identified.
Application: Please apply here by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received and may complete the process earlier than expected if an excellent candidate is identified at an early stage.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
- membership
- teacher CPD and accreditation
- research, policy and events
- online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3 million young people. In 2020 we published reports ‘Education in Times of Crisis’ around the impact of lockdown; in 2021 we won the Memcom award for ‘Best magazine for a Professional Association or Membership Organisation’; in 2024 we published the working paper ‘Teacher professionalism report’. To date over 600 teachers have been celebrated at Graduation ceremonies for our Chartered Teacher Status pathways. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, and providing meaningful professional learning opportunities for the teaching profession. This role will support our transition from our in-house management platform to Salesforce.
The Opportunity
Our Membership Platform supports the College membership functions to make a difference to the lives of over 3.6 million children taught by our members. It is used to track, manage and support our members to access their benefits.
We are recruiting a Ruby Developer within the Service Operations team to manage our membership platform and provide support to users who access it. During the contract you will:
- Monitor and resolve any issues arising with the platform.
- Manage and maintain the platform so it remains operational.
- Work closely with the Head of Data and Digital to successfully transform and move the current data and services to a new platform built on Salesforce.
- Support membership operations with reporting, payment and refund requests.
This would be an ideal opportunity to work on a project to move our data and processes from a Ruby platform to Salesforce which will move the College’s processes forward to ensure a strong future. In this role you will:
- have autonomy for maintaining and managing our existing membership platform;
- work collaboratively with many of the team across the business, supporting recruitment and retention of our members; and
- help to grow the professional membership organisation for the teaching profession and be part of the team driving the organisation forward at an exciting time for the future of the College.
Platform Management and Maintenance
Most of the time, you will be managing the membership platform, fixing any bugs, keeping the server up to date, ensuring stability, and providing reports to various stakeholders within the College. You will also provide support to the membership team with refund requests through GoCardless and Stripe.
Data and Process Transition
You will spend some of your time working with the Head of Data and Digital to move all relevant membership data and processes over to Salesforce. This will entail preparing data in the correct format and providing support to move automated processes over to the new system.
About You
You do not need to have expertise in absolutely all areas, let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply. We’re looking for someone that is motivated by our vision. Systems you would be using include Ruby, Heroku, Salesforce, Stripe (including the API) and GoCardless.
Skills and experience
Essential
- Proficiency in Ruby and Ruby on Rails, with 3+ years of experience and with a total of 8+ years in professional software development
- Experience of using Postgres databases
- Technical expertise in platform hosting, integration and upgrades
- Solid experience in CSS using SASS
- Experience of Git development CI
Desirable
- Experience of using Salesforce
- Experience of Using the Stripe API and GoCardless API
- Experience of using Heroku to manage servers and deployment
As well as technical requirements, we are looking for people who:
- have a systematic and analytical approach to problem-solving and technical troubleshooting;
- have the ability to work independently to troubleshoot and resolve problems;
- can work collaboratively with team members to bring about constructive changes and processes;
- ability to explain technical issues to non-technical people.
Why Us?
As an organisation, we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values, which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
- Flexible working: responsive management, flexible hours, hybrid or fully remote working
- Professional development, including formal and informal training and support
- Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
Diversity and inclusion at the Chartered College
As a growing organisation, we are committed to:
- Becoming increasingly representative of the sector and geographies that we operate in
- Providing a positive experience of work as part of an inclusive culture led by our organisational values
- Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
- All applications are anonymised until the point of interview
- Line Managers trained in recognising bias
- We implement a standardised interview template and competencies matrix for a fair and transparent process
- All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application, including an audio version of this application pack, please make a request as per the application pack.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
- Two satisfactory references
- Proof of qualifications
- Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
You must provide a cover letter and CV for your application to be reviewed. Full details can be found in the application pack.
Our mission is to empower a knowledgeable and respected teaching profession.


The client requests no contact from agencies or media sales.