Digital jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Director, Giving, Volunteering and Voice
We’re seeking an exceptional leader with a track record of senior leadership in income-growth, strategic marketing and communications, sales, or supporter engagement.
Position: Executive Director, Giving, Volunteering and Voice
Location: Home-based. Frequent travel will be required
Salary: £120k per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midnight, Sunday 2 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Lead with purpose to shape transformational growth
We provide tailored support to tens of thousands of stroke survivors each year, fund vital scientific research, and campaign to secure the best care and support for everyone affected by stroke. We’re looking for an Executive Director of Giving, Volunteering and Voice to help us grow our reach and impact.
This is a unique opportunity for a senior leader with expertise in income generation and customer engagement to work with our Chief Executive and wider Executive team, to make sure our teams can help and inspire thousands more people make their best contribution to help tackle the devastation of stroke.
As Executive Director, you will lead through relationships - bringing people together around a shared vision and inspiring colleagues to embrace digital and data in ways that strengthen human connection. By fostering a culture of collaboration and inclusion, you will support our team to create personalised supporter experiences that deepen trust, grow loyalty, and increase long-term impact.
Together we’ll make sure that everyone who gives to stroke feels valued and inspired through outstanding stewardship. We will see significant growth in fundraising income, volunteering, and advocacy that fuels our strategy, supported by integrated supporter journeys that make it easy to donate, volunteer, and campaign.
You will have experience of shaping cultures and embedding supporter-centric strategies, with a proven ability to deliver growth through relationship-led fundraising and stewardship. With your expertise in supporter journeys combined with strategic vision and commercial acumen, you will be excited by collaborative working, unleashing talent and inspiring creativity to unlock new opportunities.
This is your chance as a leader to make a transformational impact in a vital charity. You’ll join a bold, values-driven leadership team committed to changing the story of stroke – and to building a movement that transforms lives.
Apply today to become our new Executive Director of Giving, Volunteering and Voice at the Stroke Association.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Executive Director, Giving, Volunteering and Voice, Executive Director Giving, Executive Director Volunteering, Director, Giving, Volunteering and Voice, Marketing Director, Director of Communications, Sales Director, Director of Supporter Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
As Global Brand Partnerships Manager, you will have central oversight of Factory International’s sponsorship and partnerships revenue stream and strategic commercial partner relationships.
Working together with our Creative, Finance, Marketing, Producing, Development, and International departments you will drive complex, strategic partnership relationships, with cross-departmental projects, creating and delivering value and effectiveness to our partner portfolio through both traditional and non-traditional platforms, innovative rights activation, campaigns, and events.
You will be a critical thinker, identify growth opportunities, and think entrepreneurially in order to identify and achieve new and innovative commercial partnership opportunities amplifying the purpose and values of Factory International.
The key responsibilities for the Global Brand Partnerships Manager include;
- Develop outreach materials to create relationships and grow partnerships opportunities with agencies, brands, and businesses
- Create compelling presentation materials for potential partners to drive business and deliver targets
- Proactively sell strategic brand partnerships to brands and businesses
- Write negotiate and close partnership agreements
- Develop and manage hand over processes to aid the creation of assets and the delivery of campaigns and events, actively checking in with clients through the course of partnerships to ensure delivery and client satisfaction
- Collaborate with other departments as necessary to develop and deliver partnership opportunities
- Administrate to a high standard through CRM systems and other software
- Network, create and develop relationships with local national and global brands
The person specification for the Global Brand Partnerships Manager are;
ESSENTIAL
- A love for culture and the ability to translate this passion into exciting, compelling sales stories, with the aim of bringing in new partnerships to the organisation
- Proven sales track record, with the ability to develop commercial proposals, pitching, negotiating, organising, and delivering brand and sponsorship deals
- Experience in selling, negotiating, and managing significant commercial sponsorship/partner relationships
- Experience in delivering marketing effectiveness and driving value and ROI through partnerships
- Experience of working alongside project management professionals to direct timely and exemplary customer service
- Experience in successfully delivering ambitious revenue targets
- Familiar with customer relationship management (CRM) systems and very quick in coming to grips with new data/analytical tools
- Great presentation skills
- An entrepreneurial self-starter, comfortable with developing new business opportunities
- A love for selling and inspiring potential clients with organisational vision
- Strong communication and collaboration skills: you liaise with all levels of the wider business teams across the organisation
- Good experience and understanding of the media landscape and how digital content, IP, and production forms a significant area for partnership opportunity and activation
- Able to thrive in collaborative environments, as well as using initiative to drive results
- People oriented with intelligent interpersonal effectiveness and communication
- ‘Can do’ attitude, with the proactivity, flexibility, and resilience required to deliver results
- Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds
DESIRABLE
- Strategic and innovative thinker and operational doer, who thinks outside of standard norms and traditional processes
- Links to local and national organisations
- Enthusiasm for training, mentoring and support of emerging talent
The client requests no contact from agencies or media sales.
Clerk To Trustees
Homefield College
Hybrid/Remote - will be required to come to the campus for some meetings
Job description
We are seeking a highly organised and proactive individual to join us as Clerk to the Board of Trustees.
This pivotal role provides essential governance support, ensuring legal and procedural compliance while enabling the effective operation of the Board and its committees.
If you have a strong background in governance, excellent communication skills and a passion for supporting strategic leadership, we’d love to hear from you.
Start Date: November 2025
Salary: £4240.85 per annum
Contract: 200 hours per annum
Closing Date: Friday 14th November, 2025 at 12:00pm
Governance and meetings
- Organise a calendar of meetings, prepare agendas, take and draft minutes and follow up on agreed actions.
- Advise on legal and procedural matters before, during and after meetings.
- Ensure that statutory policies are in place and reviewed as needed.
- Support Trustee recruitment, selection, induction and development.
- Provide advice and guidance to the Board on its core functions and procedural matters where necessary.
- Seek advice and guidance from third parties on behalf of the Board where necessary.
- Inform the Board of any changes to its responsibilities resulting from changes in charity status or changes in the relevant legislation.
- Deal with relevant expenditure and trustee expense claims.
Board Membership
- Monitor Trustee terms and advise on succession planning.
- Support election and appointment processes.
- Maintain records of Trustee interests and training.
- Liaise with the HR department to ensure that DBS and other checks are conducted.
Information Management
- Maintain accurate records of Trustee committees and their correspondence.
- Ensure that approved documents are stored and published appropriately.
- Update and develop the Trustee handbook.
Relationships and Development
- Build professional relationships with Trustee and College Leaders,
- Co-ordinate governance training and development.
- Stay updated on charity/education governance legislation and best practices.
Education & Qualifications
Attribute Criteria Evidence Minimum of a Level 3 qualification/A-Levels or equivalent Essential App form / certificate / interview Level 2 qualification in English and Maths Essential App form / certificate / interview A legal or Governance qualificationDesirableApp form
Experience, Knowledge & Abilities
Attribute Criteria Evidence Excellent IT skills Essential App Form / Interview Experience of working with Outlook, Word and Excel and systemsEssentialApp Form / Interview Experience of working within a governance roleEssential App Form / Interview Excellent organisational and self-management skills Essential App Form / Interview Experience of organising meetings and events, including the preparation of agendas and the production of accurate and detailed meeting minutes Essential App Form / Interview Experience of maintaining accurate records and creating professional documents and correspondence Essential App Form / Interview The ability to assimilate knowledge to seek and provide advice Essential Interview
Interpersonal Skills & Qualities
Attribute Criteria Evidence Demonstrates competence in self-organisation and utilising digital resources to support this Essential App Form /AssessmentExcellent communication and interaction skills Essential App Form / Interview Highly organised and able to prioritise work tasks Essential App Form / interview Self-motivated and proactive approach Essential Interview Flexible approach to work and able to respond to the needs of our Trustees Essential Interview
Note: This job description and person specification is not an exhaustive description – it is a guide and will be subject to review to meet the service / business needs.
Posted by
Senior Practitioner, LifeSkills Intensive
Service: LifeSkills
Location: Teesside (Stockton-on Tees, Middlesbrough, Guisborough) - We offer flexible working arrangements - please see below for more details
Hours: 18.5 hours per week (part-time)
Salary: £28,598 - £31,384 FTE per annum (£14,299 - £15,692 per annum for part-time, 18.5 hours per week)
Contract type: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity to join our expanding LifeSkills Intensive team. You will offer supervision and management oversight to support workers primarily in your geographical area. You will be able to retain your practice experience and hold a small caseload and will be part of a wider supportive LifeSkills team.
LifeSkills supports individuals and families to build their confidence, social networks, financial and employability skills. LifeSkills Intensive provides 1-1 support to those that are furthest away from employment, education and training. This service is funded by our corporate partnership with Barclays.
Main Responsibilities:
· To line manage and supervise support workers in a specific geographical area
· Support with the management of referrals into the service, both in terms of service promotion and also decision making /allocation.
· To oversee and develop the service offer and ensure that this is having a positive impact.
· To hold a small caseload.
Main Requirements (for details check the job description and person specification):
- Experience of supervising, coaching ,mentoring or supporting practitioners.
- A sound understanding of safeguarding issues.
- Strong communication skills and aptitude for building relationships.
- Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced.
Benefits:
- An annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holiday pro rata
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
- Please apply via our website by following the link and clicking the “Apply Now” link below the advert to fill out our digital application form
- Closing Date: Monday 20th October 2025 at 23:59
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HR & Administration Support Officer
We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership.
Position: HR & Administration Support Officer
Location: Manchester, Head Office (with occasional national travel as required)
Salary: £28,000 per annum
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications.
The Role
The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer.
Key Responsibilities:
- Maintain and update employee records (digital and physical).
- Support recruitment processes, including job postings, candidate communication, and interview coordination.
- Assist with HR reports, contracts, and policy updates.
- Coordinate onboarding, induction, training, and employee engagement activities.
- Provide administrative support to the HR Manager and senior leadership.
- Act as a professional first point of contact for visitors and incoming calls.
- Support office coordination including supplies, post, and meeting room set-up.
- Provide secretariat support to meetings, including agendas, minutes, and action tracking.
- Work collaboratively with colleagues across the business to ensure seamless administration support.
About You
We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You’ll be confident managing multiple priorities and handling sensitive information with discretion.
Essential Experience & Skills:
- General administrative experience, including data entry and document management.
- Experience of scheduling meetings, maintaining calendars, and coordinating logistics.
- Basic understanding of HR processes (recruitment, onboarding, contracts).
- Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
- Strong written and verbal communication skills with the ability to draft professional correspondence.
- Excellent organisational skills and ability to manage competing deadlines.
- Ability to handle sensitive information with confidentiality.
Desirable:
- Experience in a varied administrative role with direct HR involvement.
- Knowledge of HR systems (HRIS) and/or basic employment law.
- Experience supporting senior leaders or board-level meetings.
Qualifications:
- Degree or diploma in HR, Business Administration, or related field.
- Graduates or candidates with up to 1 year’s experience in HR/administration are welcome to apply.
To Apply
you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.
About the Organisation
This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training.
You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
The Woodland Trust is looking for a Finance Administrator to support the administration of day-to-day operations of the Finance Team.
The Role:
• This role is key to ensure detailed record keeping is maintained.
• You’ll process expenses including foreign, staff and BACS in accordance with the policy.
• You’ll manage helpdesk tickets.
• You’ll process daily purchase invoices and bank statements.
• You’ll identify, develop and build effective relationships with a range of stakeholders.
• You’ll reconcile aged debtors/creditors reports and open items.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.
The Candidate:
• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.
We are looking for candidates who have the following:
• Worked within a finance function.
• Experience using Microsoft Office including Excel and Word.
• Knowledge of best practice and GDPR in relation to finance.
• Strong communication skills with the ability to communicate and collaborate across teams.
• Experience working within digital accounts systems.
• Knowledge of Unit 4.
• Strong time management skills with the ability to mange your own time and prioritise your work accordingly.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Even if you don't meet every requirement of the role, we would encourage you to apply.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th November.
Who we are:
Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background.
Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen.
We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.
Summary of the role:
The Philanthropy & Partnerships Manager will oversee the development of existing high-net (HNW) donors and pipeline new high-net prospects. You will work closely with key Third Party supporters to establish our presence nationally.
A key part of their role will be to strategise to identify high-net donors and foster long term relationships so Muslim Aid is their charity of choice.
You will also work closely with fundraising and supporter services to organise tactical, innovative, bespoke and strategic events to meet the requirements of high-net donors and maximise major gifts like no other.
About the Role:
- Develop a three-year high-net donor strategy with stakeholders that drives long-term sustainable revenue and year on year growth.
- Develop short-, medium- and long-term strategies to maintain engagement, retention and increase revenue with existing and prospective donors that supports our organisational strategy.
- Develop a full Philanthropy & Legacy system to review fundraising forecasts, review progress and implement quarterly tactical activation plans to recover potential losses.
- Conduct market and internal analysis to identify novel funding prospects. Use innovative thinking to devise creative fundraising strategies and solve problems as they arise.
- Develop and implement a corporate fundraising strategy, aligning with our overarching objectives and CSR initiatives. Manage the budget to ensure maximum ROI on fundraising activities.
- Incorporate legal and regulatory standard into all fundraising activities design/delivery.
About You:
You must currently hold the right to work in the UK. Muslim Aid is not offering sponsorship for this role.
To be successful in this role, you will need:
- Significant experience in fundraising, corporate relationship and/or high-net donor development.
- Proven track record in implementing corporate / business / high-net donor strategy and achieving challenging targets.
- Experience in public speaking and presenting information to executive level audiences.
- Knowledge of a wide range of fundraising mechanisms including CRM, sponsorship, brand association and employee fundraising.
- Interpersonal and communication skills and ability to liaise effectively with people at various levels.
- Highly developed negotiation skills.
Why you should apply:
Join Muslim Aid as a Philanthropy & Partnerships Manager and lead on building lasting relationships with high-net-worth donors and partners. You’ll grow our national presence, unlock major gifts, and create innovative, bespoke events that inspire generosity. If you’re passionate about strategic fundraising, partnership building, and making a global impact, this is your chance to help shape Muslim Aid’s future. Apply now and help us shape a stronger future for communities in need.
Benefits you will enjoy working for us:
- 25 days annual leave + 4 Privilege days
- Hybrid working
- Paid time off for medical appointments
- 2 hours lunch break on Fridays
- Time off in Lieu (TOIL)
- Pension Scheme
How to apply:
To apply please submit your cover letter (no more than 1 page) and CV.
Applications will be accepted until the closing date. However, please note that Muslim Aid may conduct interviews and progress with the selection process on a rolling basis, with the aim of appointing a suitable candidate as soon as possible.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Help fund the future of greyhound welfare
Are you an experienced and passionate fundraiser with a specialism in individual giving and a commitment to animal welfare? Join Greyhound Trust as our Individual Giving Manager. Help us find homes for more greyhounds and fund the future welfare of retired racing greyounds across the UK. This is a new role in a growing team and an opportunity to be part of a step-change in our income generation and engagement.
About Us
At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.
Approaching 50 years of helping greyhounds in their transition from racing, matching them to homes where they will thrive in their retirement, the Greyhound Trust is embracing the rapid changes both in the greyhound racing industry and in wider society. The Trust has an annual income of c.£4.5m which enables us to find loving homes for around half of the 8,000 greyhounds that retire from racing every year.
The Role
Planning and delivery of the Greyhound Trust’s fundraising from individuals to support delivery of our organisational strategy.
This is a new role within our new and growing income generation and engagement team. Reporting to the Head of Income Generation and Engagement, the Greyhound Trust looks to you to review and develop current Individual Giving income streams, identify and implement new opportunities and deliver a sustainable growth plan suited to the Greyhound Trust brand, stakeholders, resources and strategic aspirations. We need to build a strong financial foundation that will allow us to care for and home even more greyhounds both today and in the future, engaging new supporters and motivating existing ones to continue their support.
What you will do
- Under the direction of the Head of Income Generation and Engagement, create, deliver and evaluate a long-term Individual Giving strategy.
- Build a diverse and sustainable individual giving portfolio suited to the Greyhound Trust brand, stakeholders, resources and growth aspirations.
- Plan and deliver engaging multi-channel fundraising campaigns, appeals and/or product promotions
- Use data and insight to drive performance, monitor results, and build cases for support.
- Develop and deliver supporter journeys to encourage loyalty and growth across all income stream.
- Integrate individual giving with wider brand, marketing, communications and retail initiatives.
- Provide support to branches in ad hoc individual giving activities.
- Work collaboratively with the PR / Engagement Manager to maximise impact of integrated campaigns both nationally and with branches.
About You
- Experienced in devising and implementing individual giving programme across donor acquisition, journeys and srewardship
- Target-focused with a track-record of delivery
- Innovative in product development
- Professional and proactive, with a strong work ethic and “can do” attitude.
- Curious, analytical, data and insight-driven and innovative.
- Excellent communicator, negotiator and team-player.
- Capable of handling stressful situations while maintaining a positive demeanour.
- Excellent discretion with high professional standards
- Enthusiastic and empathetic towards the Greyhound Trust’s vision, mission and values.
Why Join Us?
-
Be part of a respected national charity with a mission-led culture
-
Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare
-
Be instrumental in the next phase of our growth and engagement of new supporters
How to Apply
If you're ready to drive a steo-change in our individual giving, we’d love to hear from you.
Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
Greyhound Trust was founded in 1975. Since then we are proud to have found over 100,000 loving homes for greyhounds.




The client requests no contact from agencies or media sales.
The Kids Network is looking for a volunteer recruitment officer to support the recruitment and onboarding of volunteers so that they can become mentors on our programme.
ABOUT THE ROLE
This role supports our work to run our programme by ensuring that we recruit and onboard enough volunteers to become our wonderful mentors.
As our Volunteer Recruitment Officer, you will be the first point of contact for people volunteering to be mentors. You will ensure that our volunteers receive the highest level of customer service and have a great experience in all contacts with our charity.
Working closely with the Volunteer Operations Leader, you will implement our volunteer onboarding journey, leading on pipeline outputs to support volunteers from application to active mentoring.
You will be organised, proactive, and personable, conducting interviews with prospective volunteer mentors, building external relationships and managing data and CRM systems.
5 days a week (35 hours)
£28,000
London-Based
Accountable to: Volunteer Operations Leader
Some weekend and evening work is required, which TOIL can be claimed
We will be holding first round calls on the week commencing 3rd November, with the form second round taking place on Friday 14th November
Benefits:
· Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
· Option for 2 Me days
· 25 days annual leave entitlement with one day accrued each year of service capped at 5 years
· Option to swap bank holidays for other religious holidays
· Team Socials
· Birthdays off
· Personal development budget
· Working in a value led organisation, where we see and share the impact we have on children every day!
Key responsibilities
Volunteer Recruitment pipeline:
· Respond to all incoming enquiries and volunteer applications in a timely manner and in line with the charity's recruitment processes
· Responsible for clear communication to all prospective mentors in the pipeline, always giving a high level of customer service to volunteers and answering queries in a friendly professional manner
· Ensure every prospective mentor fully understands the benefits of volunteering with The Kids Network and has a first-class onboarding experience.
· Conduct volunteer interviews on a weekly basis to meet demand
· Call volunteers on a regular basis to check in on their progress and supporting them with their volunteer journey
· Maintain excellent data hygiene, ensuring at all times the charities CRM salesforce is being updated to ensure the pipeline is maintained
· Maintain the organisation vetting platform, following up with all volunteers who are stuck at various stages of the vetting checks process
· Carry out all the training admin pre and post the training day, working with the Volunteer Operations Leader to ensure this runs smoothly with high attendance
· Deliver 1 day weekend volunteer training alongside our Delivery Team when required.
Volunteer Recruitment Outreach:
· Maintain our digital recruitment streams
· Understand the communities we work in, working with the Volunteer Operations Leader to establishing links with community groups and local opportunities to attract different demographics
· Attend volunteer recruitment fairs and networking opportunities to promote volunteering with The Kids Network.
· Support with the admin and set up for those wanting to volunteer through a placement
· Follow the charity’s communication guidance and support communications work to attract and retain volunteers
· Feed ideas into and help to create content for emails being sent to volunteers in the pipeline and potential volunteers outside the organisation
· Attend mentee and mentor group activity sessions from time to time to better understand the purpose of our work
· Be an ambassador for The Kids Network
Safer Recruitment & Safeguarding:
· Assess new incoming applications in line with suitability for the role and scoring criteria
· Vet volunteers at all stages of the recruitment process, including interview and training in line with the charities safer recruitment policy
· Collect references and conduct DBS and oversees checks in line with our safer recruitment practices
· Uphold our safeguarding principles and processes to the highest standard,
· Book and coordinate safer recruitment panels throughout the year,
· Act in compliance with our policies and processes at all times, using Salesforce CRM, ensuring data is stored and managed in line with GDPR,
About you
We are looking for a highly motivated, personable, strong communicator who is passionate about mentoring and volunteer recruitment. To be successful, you will be solution focused, organised, positive, proactive and creative.
PERSONAL SPECIFICATION
· Track record of managing and following processes effectively,
· Strong organisation and administration skills
· Excellent relationship building skills, ideally demonstrated through work with volunteers
· Ability to be solution focused and self-motivating, and be accountable for your own work
· Exceptional communication skills, with the ability to communicate to a range of audiences with impact
· Demonstrable attention to detail
· Excellent IT skills with ability to use spreadsheets, emails and databases effectively,
· Non-judgemental, self-motivated, pro-active, compassionate and solution focused.
Desirable:
· Track record of recruiting volunteers effectively or staff in a HR setting,
· Experience in following safeguarding processes
· Experience using Salesforce.
· Experience working hybrid
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network.
Due to the size of the team we are unfortunately unable to respond to every application
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Counsellor
Fully remote or hybrid working at our Head office; Alton, Hampshire, GU34 1EF
Required to attend the office in person at least once a month.
Permanent, part time (21 hrs/wk.) Average clinic hours 12 to 15
£35,000- £38,000 pa (FTE)
We are seeking an experienced BACP accredited Counsellor to join our friendly counselling team at the UK’s leading support charity for people living with chronic kidney disease (CKD). You will provide professional psychological support to adults through a series of regular counselling sessions to help bring about effective change and improve client wellbeing.
Based remotely, or working in our office in Alton Hampshire, you will deliver sessions by telephone or online, working with clients facing challenging issues. We'll provide training to develop your knowledge of the impact of kidney disease as well as CPD opportunities, regular internal case reviews and shared learning sessions
Kidney Care UK is committed to safeguarding and promoting the welfare of adults at risk and expect all staff and volunteers to actively support this commitment. An offer of position will be subject to a DBS check.
A great place to work with great benefits including generous annual leave, employer pension contributions, flexible and hybrid working, health cash back plan, employee assistance programs.
If you would like an informal chat about the role, see our contact details on our website:kidneycareuk org
When you click 'apply' you will see an additional attachment to this job advert with a PDF document that includes a link to an on-line application form. We would be grateful if you could please this link as well as submitting your CV via this job board.
We are the UK's leading kidney patient support charity





The client requests no contact from agencies or media sales.
Are you an Information Security expert looking to work for one of the UK's largest charities?
British Heart Foundation (BHF) is undergoing a digital transformation and seeking an Information Security Manager to oversee Governance, Risk, and Compliance (GRC) within the security team and ensure regulatory and policy compliance.
Joining a dynamic and growing information security team at an exciting point in the charities history you’ll collaborate with teams across British Heart Foundation (BHF) to protect BHF’s objectives and integrity. Responsibilities include risk identification, assessment, mitigation, and maintaining a robust governance framework.
Working within the Information Security GRC team, you'll enhance security, compliance, and risk posture in line with industry standards while maintaining ethical practices.
Working arrangements
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
About you
This opportunity would suit an experienced GRC professional who excels in a collaborative environment and has hands-on risk management and reporting experience.
With previous experience within an InfoSec GRC team, you’ll have strong knowledge of working with the following:
• Payment Card Industry Data Security Standard (PCI-DSS) for a Tier 1 merchant
• General Data Protection Regulation (GDPR)
• NIST Cybersecurity Framework (CSF) v2.0
• Critical Security Controls Libraries such as CIS Controls
• Cyber Essential Plus (CEP)
With proven experience in delivering complex GRC activities within a fast-paced and dynamic security domain, you’ll have previous experience of working within a risk management framework as well as Cloud Security governance.
To be successful in this role you’ll also have the following skills and experience:
• Effective at building relationships across a large complex organisation and influencing stakeholders.
• Excellent communication and presentation skills, able to translate complex security-related matters into terms that are easily understood by colleagues.
• Excellent analytical and problem-solving skills.
• Able to manage multiple tasks and meet deadlines in a fast-paced environment.
About us
At BHF, we are focused on the urgent need to fund more research into heart and circulatory diseases like heart diseases, stroke, vascular dementia and the conditions that cause them, to find answers fit for 21st century challenges. We are independent, have more than fifty years of breakthroughs under our belts and we won’t stop until we beat heartbreak forever.
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Benefits
To find out more about the benefits available at BHF please download our benefits document at the bottom of our advert page.
How to apply
It’s quick and easy to apply for a role at BHF. Just click on the apply button below. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Service User Engagement Lead
Job Title: Service User Engagement Lead – Criminal Justice Services
Service/Division: Criminal Justice Services
Reports to: Senior Service Manager
Direct reports: A team of CJS Champions and Ambassadors
Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week
Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm
Reports to: London Senior Service Manager
Job Type: Fixed term contract until March 2027
Salary banding: £27,000- £32,000 per annum
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
Job Summary
Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.
Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.
An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.
You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.
Key responsibilities and duties
- Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
- To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
- Supporting the CJS champions and ambassadors in post with their professional development
- Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
- Oversight of the welfare and wellbeing of CJS Champions and ambassadors
- Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
- Work with staff and the local community to improve and develop the service, promoting our strategy
- Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
- Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
- Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
- Keep CJS champions and ambassadors training and participation records up to date.
- Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
- Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
- Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
- Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.
About You
To be successful as the Service User Engagement Lead you will need the below experience and skills:
You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.
You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.
Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.
With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.
Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.
How to apply
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
- Closing Date for Applications: 19th October 2025*
- Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
There are a billion teenagers on the planet. Reaching people with the good news of Jesus, particularly emerging generations, is a global priority for Alpha. However, we must reach them in engaging and relevant ways to their current contexts and cultures. In 2024, we launched a brand new Alpha Youth Film Series, a pioneering product that is having a global impact on the number of young people meeting Jesus through Alpha around the world.
We are now looking for an enthusiastic, experienced, creative Marketing Manager who can hit the ground running to help us take the Alpha Youth brand to the next level, with a particular focus on marketing the new series.
In this role, your core focus will be managing the development, planning and delivery of an exceptional marketing strategy for Alpha Youth.
Working collaboratively with teams across Alpha and our global offices, you will use your marketing knowledge and outstanding planning skills to take a view of our audience, messaging and channels, ensuring the timely delivery of strategic marketing campaigns which will have the biggest impact in achieving our organisational goals.
The Responsibilities
Strategic Planning and Execution:
• Formulate and execute a marketing, communications and content strategy aimed at raising the awareness, understanding, interest, engagement, and growth of Alpha Youth. This role needs to be able to both write the marketing strategy and hold responsibility for its roll out, with the support of the wider Alpha Youth team and the Global Head of Marketing.
• Develop and manage a detailed, costed and timed annual marketing and communications plan that identifies all key activities that Alpha Youth needs to engage in to achieve its objectives (including all appropriate channels to market) and report monthly on this.
• Ensure programme milestones related to marketing and communications are achieved on time and within budget.
Brand Management:
• Working with our Global Creative team and external freelancers as required, oversee the creation of compelling marketing assets, including content, graphics, event collateral and other materials.
• Ensure consistency and coherence is maintained in brand messaging across all marketing materials.
Content Creation:
• Work in a collaborative manner to develop and execute a year-round content marketing strategy that enables the distribution of impact-driven, engaging content to our target audience for various marketing channels, including social media, email campaigns, podcasts, blogs, and website content.
• Able to brief in creative ideas to the design and video team and oversee the feedback process and their delivery from start to finish.
Analytics & Reporting:
• Monitor and report on the performance of marketing campaigns, providing insights and recommendations for improvement, particularly holding a close awareness of how Alpha Youth’s social channels are performing.
Internal Communications:
• Lead on all Alpha Youth related internal comms ensuring global brand campaigns and updates are communicated effectively and in a timely manner across the organisation.
The Right Candidate
• At least 3 years in a marketing role with a proven track record in the development and implementation of successful marketing campaigns and strategies
• The ability to write a multi-discipline marketing strategy across channels and audiences
• A strong understanding of digital channels and their supporting analytics
• Comfortable working across multiple projects simultaneously, with an ability to prioritise and manage your time as required
• Exceptional attention to detail with an ability to remain organised
• A self-starter able to take ownership of the Alpha Youth brand and marketing and drive this forwards
• Creative and nimble, with a desire to generate new ideas, chase new opportunities and solve problems when they occur
• Strong project management skills
• Excellent written and oral communication skills in positioning, messaging and storytelling
• Highly collaborative with a deep sense of ownership and accountability
• Structured and a strategic thinker
• A bias towards action and getting things done
• Flexible, reliable and a proactive team player
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref: NEW-251
Are you a proactive, collaborative and compassionate individual with a proven track record working with neurodiverse adults, delivering effective support that has resulted in positive outcomes? Do you have strong awareness and understanding of the demands of issues arising from ADHD/Autism in the workplace and experience advocating with internal or external stakeholders on behalf of people with neurodiversity?
If so, join St Giles as our Neurodiversity Support Worker, where you will play a crucial role in supporting a staff member with a diagnosis of Autism and ADHD, working one-on-one to understand their individual needs, strengths, and challenges, and creating a tailored support plan.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a Neurodiversity Support Worker, you will assist with a range of duties, including deconstructing complex information – helping the staff member process and understand complex documents, policies, or project briefs and completing research tasks. You will provide hands-on support with workload management, scheduling, and digital organisation alongside writing up notes, acting as a liaison and advocating with colleagues and internal departments such as HR, IT, and Finance to ensure appropriate adjustments and inclusive practices are implemented and all policies and procedures are followed.
We will also count on you to maintain accurate records, provide person-centred holistic support to the staff member, help them process and deconstruct complex information and assist with administrative, organisational, and time management tasks. Acting as an advocate for the staff member, collaborating with the wider team to share best practice and attending and positively engaging with all mandatory training are all also vital aspects of the role.
What we are looking for
- Strong understanding of neurodiversity, including Autism and ADHD, and associated barriers to engagement and wellbeing
- A relevant qualification in neurodiverse support services, or another related field, OR demonstrable equivalent professional experience
- Awareness of the challenges faced by neurodiverse people in a professional environment, how to address these challenges and how to connect to wider networks of support.
- Excellent interpersonal, relationship-building and communication skills, verbal and written
- A professional, collaborative and flexible approach to your work
Please note as an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will be subject to an Enhanced Child Workforce with Child Barred list DBS.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
We will be reviewing applications as they are received and reserve the right to close this advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment
If you have any queries, or require further support, please contact via our website.
Visit our website to download the application form and apply.
Closing date: 03 November 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Medical Detection Dogs trains dogs to save lives.
We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease. We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.
JOB TITLE:IT Operations Manager
LOCATION: Great Horwood, Buckinghamshire
SALARY: £33,000 - £36,000 p/a
JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)
REPORTS TO: Head of Finance and Resources
MAIN PURPOSE & SCOPE OF THE ROLE:
The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.
WHAT YOU’LL DO:
Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.
ABOUT THE ROLE
You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.
You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.
You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.
This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.
Responsibilities of the Role
Supplier & service management
- Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
- Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
- Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.
Systems oversight and documentation
- Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
- Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
- Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
- Ensure process documentation and user guides are accurate, accessible, and regularly updated.
Project coordination and delivery
- Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
- Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.
Governance, security & compliance
- Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
- Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
- Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
- Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
- Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.
Stakeholder liaison & internal enablement
- Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
- Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
- Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
- Develop and report on departmental key performance indicators (KPIs), including but not limited to
PERSON SPECIFICATION:
Experience & Qualifications
Essential
- Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
- Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
- Strong organisational skills and stakeholder management experience
- Clear and confident communicator, able to translate technical issues for non-technical staff
- Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
- Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
- Comfortable working independently and managing competing priorities effectively
- Comfortable working in the presence of dogs
Desirable
- Experience working within the charity or third sector
- Experience of working with Managed Service Providers or outsourced IT support models
- Familiarity with website content management systems and CRM/database suppliers
- Basic experience in budgeting or procurement processes
- IT project management experience
Knowledge & Skills
DESIRABLE
- Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
- Ability to build and maintain effective working relationships across teams
- Strong attention to detail and ability to maintain confidentiality
- Proficiency in using Microsoft Office applications
- Highly effective written and verbal communication skills
- Good influencing and negotiation skills
- Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach
Other Requirements
- A full current driving license
- Comfortable with dogs in the workplace/office
DIVERITY, EQUALITY & INCLUSION
We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.
Values & Behaviours
Working at Medical Detection Dogs will be a richly rewarding experience.
Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:
- We are respectful.
- We stay positive.
- We strive for excellence.
- We communicate and listen.
- We are ambassadors.
- We are one team.
And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.
The client requests no contact from agencies or media sales.